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This is a fabulous opportunity for a charismatic, helpful and energetic candidate to join a multi award winning advertising and creative agency. The office in Farringdon is a vibrant place to work and offers its employees a great place to collaborate and grow. You will be working with the Office Manager who is looking for someone to join the team who will take pride in offering clients, visitors and colleagues the best experience of the office environment. This role whilst based at reception will require you to be all over the offices, looking after the six meeting rooms and ensuring they are well set up. Greeting visitors and making them feel welcome and looked after. This suits someone with a natural energy who would feel stifled sitting in one place all day. Duties include • Greeting visitors, • Answering & directing calls, • Setting up meeting rooms & organising catering for pitches, • Being the green fingered goddess of the office, • Restocking supplies, • Running errands & sourcing gifts locally, • Financial admin - credit card reconciliations Personality is key for this role - you must be someone who is not shy to put forward ideas but with zero ego as this is a hands-on role where a willingness to pitch in is essential. You must have previous creative office experience or alternatively you may have worked in a customer facing role in high end hospitality ie. Members clubs, luxury retail or hotel , bags of common sense and a keen sense of humour. If you think you can be 'the one' to complete this wonderful team, please do not hesitate to get in touch! Please note that due to the large number of applications we receive, if you haven’t heard from us within 5 working days, please accept that your application wasn’t successful. Unfortunately we aren't able to get back to candidates individually on the status of their application as we are a small team, however please keep an eye on our Bis Recruit website for any upcoming positions.

• London, • Hybrid, • UK Law Firm Overseeing facilities, general office and reception. Are you an operations professional within a law firm looking for a broader, more visible role? Do you enjoy overseeing multiple business teams and making sure everything runs smoothly behind the scenes? Are you interested in being part of a firm that is growing, modernising, and investing in how it operates? This could be an excellent opportunity to step into a key operational role within an ambitious UK law firm, working closely with the COO. The job title is: Operations Manager. You would join a well-established law firm of around 450 people, all based in a single London office. The firm has a genuinely personable and collaborative feel, combined with clear ambition and a strong growth trajectory. Reporting directly into the COO, you would take responsibility for facilities, general office operations, and reception. The role offers real visibility and the chance to make a tangible impact on how the firm runs day to day. The firm is currently experiencing record levels of performance and continues to grow, making this an exciting time to join. Alongside this growth, there is a strong focus on modernising operations, improving processes, and ensuring the office environment evolves with the needs of the business. At its core, the role is about ensuring a high-quality, efficient, and well-run office. You would oversee teams, drive improvements in how services are delivered, and help create an environment where lawyers and business services professionals can perform at their best. The position would suit someone with prior law firm experience who is practical, organised, and comfortable taking ownership of multiple operational functions within a busy professional environment. The firm also offers flexibility around hybrid working, reflecting a modern and balanced approach to office life. If you would prefer a confidential chat before applying please reach out: or simply apply now!

JOB TITLE Sales Associate ROLE TYPE - Full Time Permanent contract REPORTING TO Store Manager LOCATION London - Motcomb DATES : Asap COMPANY PROFILE Innovative and audacious, ERES is a French luxury brand, ultimate reference for a sophisticated wardrobe that sublimates women's bodies with allure and comfort . ERES has launched itself into the swimwear universe more than fifty years ago displaying unique style and know-how. In 1996, ERES is acquired by the CHANEL Group. Since then ERES has been developing its wardrobe with lingerie, home wear, beach wear and active wear . Based in Paris designed in its own Studio of Creation, ERES contributes to the well-being of every woman thanks to elegant, comfortable and sustainable creations. ERES has a worldwide omnichannel distribution network composed of 22 boutiques, 27 franchises, 237 wholesale (including department stores, multi-brands and hotels), 2 ERES e-commerce sites and 15 digital platforms . THE POSITION Your role is to offer to the customers a unique and memorable experience in order to maximize the sales and to establish long term relationships with the customers, in accordance with the standards and the image of Eres. RESPONSIBILITES Because of your position of Sales Consultant, your responsibilities include, but are not limited to the following aspects: Brand Image • Represent the image of the Maison ERES, constantly adopting an exemplary attitude towards the standards set by the company, and making sure to always maintain an impeccable look, • Act as a Brand Ambassador on the Boutique floor, by ensuring a perfect welcome and a quality of service worth a luxury environment, • Share your expertise with the customers and with the teams Sales skills • Master and observe the Eres Art of Sale techniques, • Have a perfect knowledge of Eres, of the collections and the stocks, • Know and follow the KPI’s, • Develop and work with the customer file, • Support the other Sales assistants Operations • Master the management of the cash desk, • Permanently ensure the compliance of the merchandising guidelines, the tidiness of the counters and of the fitting rooms, • Participate to the reception of goods, to the stock management and to the boutique reorders PROFILE A first experience in a similar role within the fashion retail industry is a plus. Excellent communication and empathy Strong customer Service Mindset Shows curiosity and flexibility to adapt to a changing retail environment and be in line with the business development strategy Structured, organized, show initiative At ERES, we are committed to contributing to the well-being of our customers through our comfortable, stylish and responsible products, designed by our design studio. ERES is currently undergoing a period of transformation. We are evolving our business model, whether in terms of brand positioning, product offering, omnichannel distribution, globalisation, customer experience, image, integration of CSR in all our actions... We are also attentive to the well-being of our employees. Everyone can contribute, to learn in a collaborative approach. We want to share with you the energy of the ERES brand and the passion of each employee, and we count on you to bring yours!

Events Coordinator (Events + Catering + Reception Support) London | Financial Services | Corporate Real Estate Team Central London Up to £45,000 + generous package & opportunities We are recruiting an Events Coordinator for a prestigious financial services organisation in London. This is an exciting opportunity to join a highly professional Corporate Real Estate team responsible for Hospitality, Events, Facilities, and Workplace Experience. This role requires a unique blend of Events, Catering, Reception and Customer Service support. It would suit a bright graduate with approximately 3 years’ experience who is looking to develop within corporate events long term. The Role This is a hands-on, varied position supporting the delivery of internal corporate events while also providing high-quality catering and reception support. You will work closely with the Events Manager, taking ownership of food and beverage coordination, assisting with event delivery, and providing reception cover when required. A flexible, service-driven mindset is essential, as the role involves ad hoc support across multiple areas of workplace experience. The successful candidate will be comfortable working across Events + Catering + Reception in one integrated position and will not view reception responsibilities as a step down, but rather as part of delivering an exceptional employee and guest experience. Key Responsibilities • Support the planning and execution of internal corporate events., • Oversee and deliver catering operations, including food preparation coordination, supplier liaison, and service setup., • Provide hands-on food and beverage support (no in-house chef model)., • Coordinate meeting room setups, breakdowns, and hospitality arrangements., • Maintain catering standards equivalent to a high-performing international corporate office model., • Provide reception cover during lunch periods and annual leave., • Act as a welcoming, professional first point of contact for guests and employees., • Assist with ad hoc internal events and flexible operational support., • Liaise with Facilities, IT/AV, Security and other internal teams., • Maintain event and catering inventories and manage supplier relationships. Ideal Candidate Profile • A bright graduate with circa 3 years’ experience supporting corporate events., • Demonstrable catering experience (essential)., • Experience in reception or front-of-house roles, with confidence providing cover., • Strong customer service ethos and genuine passion for hospitality., • Comfortable working flexibly and picking up varied responsibilities., • Organised, proactive, and calm under pressure., • Impeccable presentation and communication skills., • Experience within a corporate or professional services environment preferred., • Proficient in MS Office; experience with event systems such as Cvent advantageous. Why Apply? This is an excellent opportunity to join a prestigious financial services firm and develop within a structured, professional events team. The role offers long-term growth potential for someone who wants to build a career in corporate events and workplace hospitality.

Role Purpose The FOH Manager will lead and elevate the Front of House experience across a high‑profile mixed‑use estate comprising premium residential and commercial buildings. This role requires a leader with a 5‑star hotel or luxury hospitality background, capable of transforming service standards, unifying teams, and delivering an exceptional guest and resident experience in a high‑profile environment. The FOH Manager will oversee a diverse team across residential and commercial settings, ensuring a seamless, one‑team approach and consistent service excellence across all touchpoints. Key Responsibilities Leadership & Team Management • Lead, motivate, and develop FOH teams across residential and commercial buildings., • Implement a one‑team culture, removing the existing divide between residential and commercial teams., • Cross‑train staff and deploy team members dynamically based on operational needs., • Address performance issues, uplift standards, and instil a luxury service mindset., • Elevate service levels to 5‑star standards across all FOH operations., • Ensure a polished, professional, and welcoming environment in all lobbies and reception areas., • Oversee the guest, resident, and visitor journey, ensuring consistency and exceptional service delivery., • Manage FOH operations across three buildings, ensuring smooth coordination and communication., • Review staffing levels and redistribute resources to avoid inefficiencies (e.g., overstaffing in one area while another experiences queues)., • Maintain high standards of appearance, behaviour, and professionalism across the team., • Build strong relationships with high‑profile residents, commercial tenants (including fashion and media clients), and on‑site partners., • Represent the FOH function confidently in a premium, high‑visibility environment., • Commercial: 3 full‑time + 1 part‑time, • Residential:, • 2 Duty Managers (4 on / 4 off), • 2 Night Receptionists, • 2 Day Receptionists, • 1 Parcel Porter Candidate Profile Essential Experience • Strong background in 5‑star hotels or luxury hospitality., • Experience managing FOH teams in high‑profile, premium environments., • Confident working with VIPs, high‑net‑worth individuals, and media‑profile residents., • Ability to uplift underperforming teams and implement new service standards. Desirable Experience • Exposure to both residential and commercial FOH environments., • Experience in mixed‑use estates or luxury residential developments., • Previous involvement in events or community‑focused activations. Personal Attributes • Visionary, proactive, and energised by the opportunity to transform a service culture., • Confident, polished, and comfortable in high‑profile settings., • Strong leadership presence with the ability to inspire and unify teams., • Highly organised, adaptable, and able to identify and act on operational opportunities., • Balanced approach to work/life demands, with willingness to engage with night teams or occasional weekends when needed. Why This Role Matters This is a rare opportunity for a hospitality professional to make a significant impact by reshaping the FOH experience across a prestigious, high‑profile estate. The successful candidate will have the autonomy to build a unified, high‑performing team and deliver a service culture that reflects the standards of a luxury hotel environment.

🔶 Office Administrator / Service Desk Coordinator 📍 Battersea, London (Full-Time, On-Site) 💼 Heat-Plex Limited About Heat-Plex Heat-Plex is a fast-growing, premium plumbing, heating and gas company operating across London. We work with private homeowners, landlords and managing agents, delivering high standards of workmanship and customer care. We are approaching £1.5m+ turnover and are now building a stronger in-house office team to support our next stage of growth. This is not a quiet reception role. It is a key position at the centre of a busy operations team. The Role • You will be the first point of contact for our customers and engineers., • Your role is to keep the diary flowing, ensure communication is clear and professional, and help the business operate efficiently day to day., • You will work closely with our Operations Manager and leadership team. Core Responsibilities • Answer all incoming calls professionally and confidently, • Book jobs accurately into our CRM system, • Manage customer emails and respond with clear, well-written communication, • Coordinate engineer diaries and confirm appointments, • Follow up on quotations and outstanding approvals, • Support with aftercare and customer satisfaction follow-ups, • Assist with general office coordination and admin tasks, • Help maintain high standards of organisation and workflow You will play a direct role in improving customer experience and helping the company grow. What We’re Looking For We are looking for someone who: • Speaks clearly and confidently on the phone, • Writes professional, polished emails, • Is highly organised and calm under pressure, • Can manage multiple tasks without losing detail, • Is proactive and takes ownership rather than waiting for instruction, • Enjoys working in a fast-paced environment, • Wants to grow with a business, not just “do a job” Previous administrative or service desk experience is preferred. Experience in trades, property or construction environments is a bonus — but not essential. Systems Experience with: • Microsoft Office, • CRM systems (training provided), • Scheduling or diary management software What We Offer • Competitive salary (based on experience), • A growing, ambitious company environment, • Opportunity to develop into a senior office or operations role, • Supportive team culture, • Modern office space in Battersea Important This role is fully on-site. We are building a strong office culture and require someone present and engaged with the team. If you are organised, confident and ready to take ownership in a growing business, we would love to hear from you.

Owen Reed is looking for a Records Management Assistant for a top law firm in London. The Records Management Assistant provides day-to-day operational support to the delivery of the records management function, ensuring the accurate handling, storage, tracking, and retrieval of matter files, deeds, wills, and other firm records. The role helps maintain high standards of information governance, client service, and operational efficiency. Summary of Role Records Storage, Processing & Maintenance • Assist with indexing, scheduling, and preparing items for off-site storage, • Maintain accurate data entry in the firm’s records system, • Support routine audits of stored materials to ensure accurate cataloguing and compliance Record Retrieval & Delivery Coordination • Process daily recall requests to agreed operational timeframes, • Liaise with external storage providers, ensuring efficient and timely handling of all recalls Search & Support Services • Assist in locating required physical records, • Provide basic guidance to internal users on:, • Requesting items through the records process and system, • Correct categorisation, storage, and retention practices Information Governance & Compliance • Follow firm policies on data retention, records handling, and information security, • Support the senior team during retention reviews, scanning projects, and destruction actions, • Escalate discrepancies or compliance concerns promptly Workplace Services Support (Flexible Duties) As part of the wider Workplace Services function, the role may be required to support: • Reception cover (visitor management, telephone handling, service desk support), • Meeting room setup, stationery replenishment, and general office housekeeping, • Mailroom and package handling activities, • Ad-hoc administrative or operational tasks during peak periods, staff absence, or firm events, • The Workplace Service Manager in day-to-day general facilities tasks, including but not limited to reactive maintenance reporting and external contractor supervision Skills and Experience Essential • Strong organisational skills and excellent attention to detail, • Comfortable working with both physical records and digital systems, • Good communication skills and a helpful, service-oriented attitude, • Ability to follow procedures reliably and maintain confidentiality Desirable • Previous experience within a legal or professional services records environment, • Familiarity with document management or records management systems, • Understanding of data protection principles Key Competencies Accuracy & Organisation – Ensures records are logged and handled correctly at all times Service Delivery – Provides polite, responsive support to internal stakeholders Teamwork – Works collaboratively within both records management function and Workplace Services Adaptability – Willing and able to assist with non-records duties when required

FirstBank UK is a globally recognised, top-tier bank who provide world-class services to various institutions and individuals. Offering a comprehensive range of retail and corporate financial services/products, this thriving business with over 10 million active customers in over 700 business locations is the oldest African bank in the UK. Due to business requirements, we are now looking to acquire the services of an experienced Facilities & Administration Manager to support the Bank’s facilities requirements. • Please note that due to the nature of this role, on site presence is require 5 days per week. Key Responsibilities: Office Management: • Overseeing building maintenance and support services such as cleaning, catering, hospitality, physical security, • Overseeing the ordering, stock checking and maintenance of office supplies and refreshments for the Bank., • Maintain the Bank' s offices, facilities, and meeting rooms., • Ensure that all servicing and repairs are carried out in a safe and legal manner. Health & Safety: • Responsible for the effective and efficient management of all Health and Safety and Fire Safety matters, including policy creation and implementation, monitoring and inspection, risk assessment, investigations and follow up actions., • Ensuring that the H&S training for staff is effective and up to date, in collaboration with HR. Where required, design and deliver or arrange for delivery of H&S training for staff and visitors., • Act as the Head Fire Marshall and responsible for recruiting fire wardens., • Arrange and conduct regular Fire Risk Assessment and other required RAs for the Bank's premises and act on any findings., • Create and maintain emergency evacuation procedure and ensure circulation throughout the Bank., • Act as the First Aid practitioner and responsible for recruiting and ensuring training of first aiders. Vendor Management: • Work closely with the Bank’s third-party providers related to the premises and H&S and the Third Party Risk Management function to ensure that KPls/SLAs are met and the Bank's Facilities and H&S needs are being fulfilled. Front of House: • Responsible for the staffing, maintenance, and presentation of the Bank's reception area., • Ensure that FOH assist with Short Term Business Visitors processes, including checking and copying identification documentation and other relevant duties. Cashier: • Overseeing the Bank's cashier function and authorising all transactions. Administration: • Overseeing the booking and presentation of meeting rooms., • Departmental invoices. Liaising with Finance Management to ensure they are paid with in designated time scales., • MI reports (including sustainability metrics on energy, waste, recycling, etc) for presentation to senior management. Archiving: • Act as the main point of contact & authorisation between the Bank and its third -party archiving provider Post, Courier & Deliveries: • Responsible for organising the distribution of all inbound & outbound post, courier & deliveries, working with the team and third parties where necessary. Team Management: • Manage a team of 3, including work allocation, performance appraisals, attendance and leave management, learning and development. Key Skills/Experience: • Previous, proven experience as a Facilities Manager or similar title., • Experience of general office administration with a clear understanding of the need to meet deadlines and the client service requirements of a professional services environment., • Knowledge of basic accounting and finance principles & previous cashier experience would be advantageous., • Calendar Management skills., • Vendor Management experience., • Good knowledge of Health and Safety regulations., • Foundational knowledge of GDPR., • Excellent interpersonal skills and ability to interact and build relationships with internal and external stakeholders., • Excellent range of communication skills, including written, verbal, and the ability to deliver compelling presentations. In return we offer a fantastic benefits package including: • Up to 10% employer pension contribution, • Life Assurance Cover, • Income protection, • Private Medical Insurance plan (upon successful completion of probation period), • Contribution to glasses/contacts and eye testing, • Gym subsidy (up to £50 per month), • Cycle to work scheme, • Electric Vehicles (EVs) salary sacrifice, • Employee Assistance Program, • Interest Free season ticket loan for travel, • Birthday Leave, • 25 days annual leave, rising to 28 after 3 years and 30 after 8 years’ service, • Holiday Trading scheme, • Give As You Earn (GAYE) The Curve Group is First Bank UK’s outsource partner for Recruitment and a "Data Processor". The Curve Group will hold the information you submit but First Bank UK will have access to it. You can find their privacy policy here: First Bank is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Brigadiers are seeking a Senior Reception Manager to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Senior Reception Manager/ Reception Manager looking for a new role in an award winning, critically acclaimed group. The Restaurant Inspired by the army mess bars of India, where military regiments go to eat, drink and socialise, Brigadiers accommodates 140 covers internally with a further 34 on an outdoor terrace. Encouraging socialising and camaraderie, live sport is shown on demand in selected rooms, whilst pool and classic card games is offered for those who wish to play while they eat and drink. The food offering focuses on different methods of Indian barbecue, utilising tandoors, charcoal grills, rotisseries, wood ovens and classic Indian smokers. The drinks offering marries together the food and social spirit of the restaurant with beer, whisky, cocktails on tap and large serves. The Position We're looking for an experienced Reception Manager to ensure a welcoming and engaging first impression, and an exceptional guest experience and ensuring a seamless journey for our guests from start to finish. If you have experience in the following, then we want to hear from you: • Proven experience as a Reception Manager or Senior in a premium high-volume London restaurant, • Deliver a professional and welcoming guest experience, building rapport to encourage repeat visits, • Manage reservations, walk-ins, and waitlists strategically to maximise covers and service flow, • Handle guest enquiries across phone, email, and in person with professionalism and diplomacy, • Oversee VIPs, regulars, and special requests with discretion and attention to detail, • Respond to guest feedback, complaints, and last-minute changes calmly and efficiently, • Maintain a strong presence on reception during peak service periods, • Optimise table allocation to support revenue and smooth operations, • Monitor booking trends and adjust strategies accordingly, • Coordinate large parties, private dining bookings, and special events, • Full proficiency in SevenRooms Benefits & Culture Our team is the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow. We encourage you to bring your whole self to work and celebrate the skills and characteristics that make you unique. Your commitment to be kind and work hard comes with a range of benefits such as: Treat Yourself • Monthly JKS Dining Out Allowance, • Up to 50% off dining across JKS Restaurants, • Retail & Takeaway Discounts, • Code App Membership, • Discounted Gym Membership, • Stream – stream your pay earlier, • Company Donations for your involvement with Charities, • Cycle to work Scheme, • Employee Assistance Program, • Enhanced Maternity/Paternity Leave, • Access to Financial Advice, • Wedding Gift & New-born Care Package - Celebrating your big occasions, • Access to our fantastic L&D Calendar, • A personalised learning & development plan to develop your skills and knowledge, • Additional holiday for every year with us (rising to 30 days), • Employee referral scheme - paying up to £600 per referral, • Staff parties & long service awards The Group JKS Restaurants was founded by siblings Jyotin, Karam, and Sunaina Sethi in November 2008. Since its inception, the group has received critical acclaim and industry recognition, including 8 Michelin stars, 6 Michelin Bib Gourmands, a restaurant ranked among the World’s 100 Best Restaurants, and a spot in the Sunday Times Best 100 Places to Work 2025. The JKS portfolio currently features Michelin-starred restaurants such as Trishna, Gymkhana, Kitchen Table, Sabor, and Legado, along with cult favourites Hoppers, Brigadiers, Berenjak, Plaza Khao Gaeng, Speedboat Bar, Bibi, and Ambassadors Clubhouse. JKS Restaurants offers a unique opportunity to pursue a career in fine dining or to develop within trend-focused casual cuisine, with opportunities across all disciplines for those looking to advance their careers within a people-focused, collaborative hospitality group.

Reception Manager – La Maison Ani, Knightsbridge Some people run a reception. Others own the room before the guest even walks in. At La Maison Ani, the reception is the heartbeat of the restaurant. The pace-setter, the energy-reader, the guest memory-holder. We’re looking for a Reception Manager who naturally watches the door, notices the details, remembers names, reads moods and understands that hospitality starts long before a plate reaches the table. This role isn’t about answering phones. It’s about presence. Who You Are You instinctively stand up when someone approaches. You notice hesitation, celebrations, first dates and regulars within seconds. You don’t just check availability. You curate experiences. You understand pacing, table balance, and how a single seating decision can change the entire service. You support the floor without leaving the door. You support the kitchen without stepping into it. You support the guest without them noticing the effort. What You’ll Do • Lead and develop a polished host team, • Shape the reservations strategy and control the book, • Welcome VIPs, regulars and new guests with equal care, • Manage guest flow so service feels effortless, • Build relationships with concierges and repeat clientele, • Handle feedback with professionalism and emotional intelligence At La Maison Ani, the reception defines the restaurant’s personality. You set the tone for the entire experience; from anticipation to farewell. You’ll Need • Experience leading reception in premium/fine dining hospitality, • Strong reservations system knowledge, • Emotional intelligence and situational awareness Candidates must have the current right to live and work in the UK. If you believe hospitality begins the moment a guest approaches the door, we’d love to meet you.

About the Company East End Homes is a community-led and locally based housing association in the London Borough of Tower Hamlets. Our mission is to provide services that meet the needs and aspirations of local residents. We own and manage over 3,900 homes across five estates - Glamis, Holland, Island Gardens, Mile End, and St George's. We operate from offices in the heart of each of our communities and run four community centres. As a not-for-profit housing association, we reinvest our profits back into improving homes and services for residents. About the Role Our Customer Service Officers are the first point of contact for our customers, and provide excellent customer care to both our external and internal customers. They are our administrative experts, who can help resolve issues at the first point of contact, helping to ensure our services run smoothly. They work efficiently and effectively to help our teams deliver on time and on budget. The postholder will promote and embed EastendHomes’ values: • We Care – by supporting victims, vulnerable people, and communities affected by ASB and safeguarding risks., • We Are Trusted– by acting with professionalism, integrity, and a commitment to fairness., • We Are Improving– by using data, feedback, and learning to strengthen services., • We Are Listening– by being responsive to residents’ concerns and tailoring support to individual needs. Responsibilities Operational support • To provide a customer focussed, proactive, comprehensive and high-quality service to customers. This will include front office reception, responding to telephone, face to face, email, and any other correspondence enquiries made by the Association’s residents., • Providing first-line response to a wide range of housing-related queries, including repairs, tenancy issues, anti social behaviour, rent payments, parking permits etc., • Providing administration services to internal teams as required including, but not limited to, Asset Management, Housing., • Raise repairs requests, deal with ongoing repairs and follow on works, liaising with suppliers and internal and external customers., • Collect phone-based satisfaction survey response through proactive calling based on the requirements of the teams., • Work collaboratively across the Association, co-ordinating and cross working to achieve efficiency and supporting other departments as appropriate., • To deliver services that meet key performance targets/indicators, operational service plan objectives, legislation, and regulatory requirements that reflect best practice and always deliver excellent customer service., • Ensure the effective management of the allocated caseload of work, raising concerns and blockages with line manager as appropriate., • Engage with tenants and support resident involvement activities including surveys and consultations., • To monitor and action incoming correspondence via email, post, telephone and internal systems and respond or escalate appropriately in a timely manner, • Maintain relevant service-related databases (e.g MRI, Payment Systems), spreadsheets and contractor portal to ensure information is accurate and up to date and can be used, where necessary by management including to satisfy disclosure documents and SARS requests, • Ordering and distributing fobs as required Person Specification • All criteria below are essential unless marked as desirable. Required Skills • Experience of providing a high quality customer service., • Experience working within a customer service environment., • Experience of working within a Team to deliver first point resolution., • Experience of working in a Housing environment desirable., • Excellent communication and interpersonal skills– able to engage confidently with residents, colleagues, and partners., • Strong problem-solving skills and ability to manage competing priorities., • IT literate with ability to maintain accurate records and use housing and telephony systems., • Collaborative mindset with the ability to work effectively as part of a team. Benefits • 33 days holiday plus Bank Holidays., • Pension – Employer Contribution., • £200 – Gym Membership contribution., • Medical Cash Plan. Equal Opportunity Statement Equality, Diversity and Inclusion is fundamental to our core beliefs and values, and we have a due regard for the need to eliminate unlawful discrimination, promote equality of opportunity, and provide for good relations between people of diverse groups, in particular the characteristics protected by the Equality Act (2010). We are committed to achieving greater diversity at East End Homes and welcome applications from candidates of all backgrounds, identities, and characteristics.

We are seeking an experienced and highly professional Reception Manager to lead the reception function at Annabel’s, our world-renowned private members’ club in Mayfair and part of The Birley Clubs. Annabel’s at 46 Berkeley Square spans 26,000 square feet and is home to multiple restaurants, bars, private dining rooms, and a cigar salon. Delivering exceptional service to our Members and their guests is at the heart of everything we do, and the Reception team plays a pivotal role in shaping first and last impressions. As Reception Manager, you will oversee the smooth day-to-day operation of the reception area, ensuring the highest standards of guest care on arrival and departure while leading, developing, and inspiring the team. You will also play a key role in optimising reservations and building relationships within the local luxury network. Key Responsibilities: • Lead the reception team to deliver warm, seamless, and attentive service at all times, • Maintain an exceptional level of guest care from arrival through departure, • Build and maintain strong relationships with Members, regular guests, and VIPs, • Promote and develop a loyal customer base, communicating key information to the team, • Handle members feedback professionally, ensuring concerns are resolved promptly, • Oversee effective utilisation of OpenTable to optimise capacity across services, • Ensure accurate data capture, booking procedures, and updates for cancellations and no-shows, • Use reporting tools to support business growth and informed decision-making, • Recruit, train, and develop the Reception and Maître d’ team, • Conduct performance reviews and implement development plans, • Deliver regular on-the-job training to maintain company standards, • Oversee induction of new team members, • Manage rotas effectively in line with payroll budgets, • Maintain impeccable presentation and professionalism across the team, • Coordinate with restaurant management and operations team to optimise members flow, • Oversee cloakroom operations and members assistance, • Maintain a visible presence in front-of-house areas, resolving issues proactively, • Ensure compliance with health & safety, security, and company procedures, • Monitor reception areas for maintenance issues and liaise with relevant teams About You • Proven experience in a Reception Manager or senior front-of-house role within a luxury hospitality environment, • Strong leadership skills with experience managing and developing teams, • Excellent knowledge of reservation systems desirable, • Exceptional interpersonal and communication skills, • Highly organised with strong attention to detail, • Professional, polished, and discreet, with a passion for outstanding guest service, • Comfortable working in a fast-paced, high-profile environment If you are a confident leader with a passion for hospitality and a commitment to delivering world-class service, we would love to hear from you. Join Annabel’s and play a key role in creating exceptional experiences for our Members and their guests.

Workplace Manager London | Hybrid Working | 12-Month Fixed Term Contract Salary: £63,000 – £65,000 Maxwell Stephens is delighted to be supporting a leading UK institute with the appointment of a Workplace Manager for a 12-month fixed-term contract based at their London headquarters. This is a key operational role within the People & Operations team, responsible for ensuring the organisation’s workplaces remain safe, compliant, efficient and welcoming environments for employees, members and visitors. The Workplace Manager will oversee workplace and facilities operations across the organisation’s London HQ and support a small portfolio of additional locations. The Role Reporting to the Director, the Workplace Manager will take ownership of the operational delivery of workplace services, ensuring the organisation’s facilities are maintained to the highest standards. The successful candidate will manage both Hard and Soft Facilities Management services, ensuring strong contractor performance, regulatory compliance and an excellent workplace experience. Key Responsibilities • Oversee workplace and facilities operations across the London headquarters, • Manage both Hard and Soft FM services, including building systems, cleaning, security and reception services, • Manage external suppliers and contractors, ensuring strong service delivery and performance against SLAs and KPIs, • Ensure compliance with all relevant statutory and regulatory requirements, • Maintain and monitor planned preventative maintenance programmes, • Support workplace improvements and refurbishment projects, • Ensure meeting rooms, shared spaces and workplace facilities support hybrid working and organisational needs, • Promote sustainability initiatives and support environmental performance improvements, • Manage budgets and monitor operational expenditure, • Work closely with internal stakeholders to ensure a high-quality workplace experience Candidate Profile We are seeking an experienced Workplace or Facilities Management professional with a strong track record of managing workplace operations within complex office environments. The successful candidate will bring: • Experience managing Hard and Soft Facilities Management services, • Strong understanding of statutory compliance and health & safety requirements, • Proven experience managing contractors and service providers, • Experience overseeing workplace projects or building improvements, • Strong stakeholder management and communication skills The Opportunity This role offers the opportunity to lead workplace services for a highly respected organisation, ensuring its London headquarters operates as a safe, efficient and welcoming environment for employees, members and visitors. The role is offered on a 12-month fixed-term contract, working 35 hours per week, with a hybrid working arrangement and a minimum requirement of three days per week in the London office.

Job Title: Legal Assistant Office Manager Salary: £35,000 - £38,000 Description: An excellent opportunity has arisen to join a highly respected London law firm. This is an office‑based role supporting the smooth running of the General Office department, working closely with the General Office Supervisor and providing oversight to the General Office Assistant when required. We are looking for someone confident, proactive and service‑driven, with previous experience working in a professional service setting in their general office or facilities team, with some supervisory exposure. The Role As Deputy General Office Supervisor, you will play a vital part in ensuring the firm’s operational and administrative processes run efficiently. Key responsibilities include: • Managing incoming and outgoing Royal Mail, DX and courier services., • Handling faxes, ensuring timely delivery to internal teams., • Supporting reprographics tasks including printing, scanning, copying and binding., • Conducting stationery checks, placing orders and maintaining stock levels., • Delivering new joiner inductions in the Supervisor’s absence., • Checking and coding incoming invoices accurately and promptly., • Maintaining monthly KPI records and ensuring timely submission., • Supporting meeting room set-ups and liaising with the Reception team., • Assisting with office moves, furniture transfers and maintaining a safe working environment., • Supervising the General Office Assistant when required, coordinating daily cover and managing workloads., • Providing archiving and records support in the absence of the Records Assistant. The ideal candidate will be: • Experienced with a background in a similar operational environment., • Exposure to supervisory duties, even if informally (e.g., overseeing workloads, coordinating rotas)., • Skilled with strong organisation and administrative capabilities., • Confident using MS Office (Word, Excel)., • Comfortable with manual handling (moving boxes, furniture etc.)., • Able to multitask, prioritise under pressure and meet tight deadlines., • Detail‑oriented with sound judgment and business awareness., • Client‑service focused with a positive, proactive approach., • Reliable, disciplined, and a confident self‑starter., • Logical, methodical, and able to follow tasks through to completion., • Approachable, flexible and collaborative. Why Join? This firm is known for its supportive culture, strong operational standards and commitment to employee development. You’ll be joining a small, friendly and high-performing team where your contribution will be genuinely valued. Please note that due to the large number of applications we receive, if you haven’t heard from us within 5 working days, please accept that your application wasn’t successful. Unfortunately we aren't able to get back to candidates individually on the status of their application as we are a small team, however please keep an eye on our Bis Recruit website for any upcoming positions. In the meantime, why not sign up to a career support webinar hosted by our sister business SKC London? Choose from our CV Writing Masterclass, LinkedIn for Job Success, How to Interview Well and Job Search Secrets Revealed.

M&E Site Manager → Building Services Manager | City of London | £80k + Travel + Package I’m working with a leading main contractor who has just secured a major cut & carve commercial redevelopment in the City, with works starting now and completion targeted for August 2027. This is a standout opportunity for an M&E Site Manager who wants to step up into a Building Services Manager role. The project will transform an existing 1990s building into 120,000 sq ft of high-spec, all-electric workspace, including: • Structural extensions (6th & 7th floors) with a new rooftop pavilion, • Multiple landscaped terraces, • New ground floor café & enhanced reception The Role: • Manage and drive all M&E packages on site, • Coordinate subcontractors across mechanical & electrical trades, • Work closely with the Project Manager and technical teams, • Lead commissioning and handover, • Experience as an M&E Site Manager on commercial projects, • Exposure to cut & carve / refurbishment schemes, • Strong technical understanding across M&E services, • Ambition to progress into a BSM role, • Up to £80k salary, • Travel covered + package, • Long-term project through to 2027, • Clear progression into Building Services Manager Drop me a message or apply directly.

Stone Lion Hospital in Wimbledon are recruiting for a nocturnal registered veterinary nurse, to join their night team on a permanent basis. About your new role! Our new night colleague will be an RVN or student soon to qualify, that comes from a background in ECC and is confident in managing night cases and ward alongside your vet, providing exemplary care to your patients when admitted for their hospital sleepovers. You will work alongside an experienced on-site veterinary surgeon for your night shifts and will have support from the clinical management team if you needed to contact during the day for any queries. This role has a unique rotation of 3 nights on 7 nights off, 4 nights on 7 nights off averaging 30.33 hours per week. The nightly shift time is 7pm-8am. As night RVN, some of your duties will include: • Triage cases on arrival and quickly determine the associated level of urgency and react appropriately., • Assist veterinary surgeons in theatre, with inpatient examinations and procedures and during consultations, as and when required., • Maintain comprehensive patient hospitalisation records., • Ensure a high standard of comfort and welfare for all pets in our care., • Complete and maintain accurate records of hospitalised patients., • Ensure equipment is cleaned, packed, sterilised and stored correctly when not in use., • Ensure orders are stored and put away in correct place if required to do so., • Utilise Schedule 3 skills as directed., • Answer client telephone calls as promptly as is possible and advise and inform clients on matters of pet welfare to a level of understanding commensurate with training and experience. If there is any doubt about best outcome then clients should be advised to attend the hospital to see the vet., • Admit clients to reception in a friendly and efficient manner bearing in mind the potentially high level of urgency involved., • Inform owners of the progress of their hospitalised pets, as directed. Stone Lion Veterinary Hospital offers a well-rounded caseload of routine procedures, emergency, and critical care, as it not only has its own first opinion client base, but also supports the surrounding Goddard practices for internal referral cases that require hospital expertise. The hospital also provides specialist work with an orthopaedic and soft tissue surgeon, cardiologist, and physiotherapist. Stone Lion is equipped with everything you would expect from a 24-hour hospital and we are an RCVS Accredited Hospital and for the cat lovers out there, hold an ISFM Silver Award for Cat Friendly Clinics. The hospital is located in the heart of picturesque Wimbledon Village, just a 10-minute walk from Wimbledon Junction station which is on the district line and enables you to get to all the hot spots of London! If driving, due to the hours you will only need to pay for approximately 1 hour in the local parking which is a stone’s throw from the hospital. Now let's get to the nitty gritty, here is what we offer you: Our Night RVN salary for the above rotation is £28,813.50 to £34,121.25 (£38,000 to £45,000 FTE based on 40 hours per week) depending on experience and allowing room for growth within the role. We are happy to support with more extensive CPD or certificates in ECC if you wished to progress further. A little snippet of the benefits you will receive as a Goddard RVN: • 6.6 weeks annual leave including bank holidays (pro rata), • CPD budget every year plus up to 2 days' paid CPD leave, • Paid 30 minute lunch breaks -The opportunity to join our private medical healthcare scheme at a reduced rate, plus medical cashback incentives If you can see yourself in this role press apply now, and within 60 seconds your application will be with our recruitment manager Rose. Alternatively, please feel free to email Rose directly at for any other queries or to simply arrange a call and have a chat about other opportunities!

Hakkasan Mayfair, part of Hakkasan Group, home to the internationally acclaimed Hakkasan and Yauatcha restaurants, is seeking an experienced and guest-focused Reception Manager to lead our reception function onsite. Reporting to the General Manager, you will oversee the full guest journey from first contact through arrival and seating, ensuring a seamless, professional and welcoming experience. As the department head, you’ll lead and develop the reception team while managing reservations strategy, guest profiling and service standards to support both exceptional hospitality and strong commercial performance. Key Responsibilities • Lead and manage the reception and reservations team, ensuring warm, professional and personalised guest welcomes at all times., • Oversee the full guest journey, including reservations, arrival flow, waiting experience and seating., • Manage reservations systems, table allocation, pacing, turn times and booking strategies to optimise covers and revenue., • Maintain accurate guest profiles, preferences and VIP recognition, supporting personalised service and loyalty., • Act as the main point of contact for guest enquiries and service recovery, resolving issues confidently and professionally., • Recruit, train, coach and schedule the reception team, driving performance, engagement and development., • Partner closely with FOH, Bar, Sommelier and Kitchen teams to ensure smooth service flow., • Monitor booking trends, no-shows and cancellations, providing insights to improve yield and operational efficiency., • Support marketing initiatives, events and local partnerships to drive reservations, private dining enquiries and repeat visits., • Ensure compliance with brand standards, health & safety, GDPR and company procedures. What We’re Looking For • Proven experience as a Reception Manager, Maitre’ D or senior reservations leader within a quality or luxury hospitality environment., • Strong understanding of reservations systems, guest profiling and service flow., • Confident team leader with experience managing, training and motivating others., • Exceptional guest-facing communication and service recovery skills., • Commercial awareness relating to covers, yield and guest behaviour., • Calm, organised and professional under pressure., • Excellent command of English., • Proof of eligibility to work in the United Kingdom. Benefits • Dine & Delight: 50% off food and beverage across all our restaurants – including takeaway., • We’ve Got You Covered: Employee Assistance Programme, enhanced maternity and paternity leave, life assurance., • Birthday Bonanza: Enjoy a little something from us each year to celebrate your special day., • Moments That Matter: Gifts for Christmas, Chinese New Year, birthdays and long service., • Grow With Us: Training, development and international career opportunities., • Giving Back: Charity, community and sustainability initiatives., • Everyday Essentials: Meals on duty, uniforms, pension and holidays included.

Virgin Active are committed to changing people's lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. So we take value in recruiting only the very best Duty Manager to join our Club teams, to provide an elite service to all our club members and any visiting prospects. \n As Duty Manager, you are Virgin Active’s champion of unreasonable hospitality. You transform everyday club visits into unforgettable moments, sparking joy, loyalty, and referrals. With creativity, empathy, and storytelling, you coach and inspire colleagues to create extraordinary experiences that turn the club into a community. \n The Role \n\n • Oversee the smooth running of the club during assigned shifts, ensuring all departments are aligned and executing service priorities.\n, • Complete all opening/closing procedures, including safety checks, presentation walks, and handover documentation.\n, • Act as the first responder for all emergency and EAP incidents, ensuring calm, compliant, and effective management of any safety or operational issue.\n, • Maintain real-time oversight of club standards — cleanliness, atmosphere, music, temperature, equipment readiness — escalating issues to Facilities and GM as needed.\n, • Capture and share all hospitality wins, service recoveries, and best-practice examples in the Hospitality Tracker for review with the EM and GM.\n, • Provide operational support during peak periods, ensuring member flow, class transitions, reception coverage, and general service delivery run seamlessly.\n, • Anticipate what members need before they even say it, then deliver thoughtful, personalised gestures that leave them smiling.\n, • Lead “Hum, Sing, Shout” activations that surprise, delight, and create memories worth sharing.\n, • Celebrate milestones, first visits, 100th workouts, birthdays, in ways that feel real, heartfelt, and unforgettable.\n, • Coach colleagues to spot opportunities for extraordinary hospitality and give them the courage to act.\n, • Experiment with new ideas, activations, and pop-ups that make Virgin Active feel like nowhere else. \n, • A natural storyteller who can turn small details into big emotions.\n, • Previous experience of working in a customer centric role.\n, • Strong interpersonal skills that make you approachable to members, prospects, and colleagues alike.\n, • Emotional intelligence in spades: empathy, compassion, and connection come naturally to you.\n, • Good communication skills.\n, • 30 days (including bank holidays) annual leave – and we want you take them\n, • Access to The Peoples Pension, with our contributions at 3%\n, • Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V.\n, • We want you to love Virgin Active like we do, so you get discounts across Virgin active – everything from guest passes to 50% off PT sessions.\n, • You will join Virgin Family - where not only can you communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2) \n, • Maintaining a healthy diet while at work can be hard, so we offer all our team members 20% off food and drink at our KAUAI branches located in clubs.\n, • Managing finances can be difficult, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert.\n, • Mental health is a cornerstone of wellbeing. Our BUPA employer assistance programme is there when you need a helping hand with 4 free counselling sessions.\n, • We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services – meaning no tenant charges.\n, • Access to ePoints, offering loads of online discounts to retailers.\n, • Always wanted to take that yoga course? Well VA offer discount on all their Academy courses, trained by the very best instructor\n

We now seek an experienced Night Manager to work 2 days per week pro rota. You will oversee the whole hotel and cover reception and night audit duties.

King's Blvd, Kings Cross, London N1C 4BU.Our industry leading benefits have you covered!.We value your expertise and dedication.

Reception Manager Luxury Lifestyle Restaurant Central London. Reception Manager - Salary Package £55,000 to £60,000.

GP Operations Manager Location: Vauxhall Salary: up to £45,000 per annum (dependent on experience) Hours: Full time Overview We are seeking an experienced GP Operations Manager to take ownership of the day-to-day running of two busy primary care sites. This role is central to ensuring smooth service delivery, a positive patient experience, and strong team performance. Working closely with the Practice Business Manager, you will focus on operational leadership, workforce management, and site coordination, enabling strategic priorities to be delivered effectively. Key duties Operational delivery (across sites) Manage daily operations across the main SW9 surgery and the North Lambeth branch, ensuring consistent service standards. Oversee appointment scheduling, patient flow, and administrative systems, using EMIS and other digital tools effectively. Attend the branch site regularly to monitor performance, address issues, and maintain compliance standards. Support planning for the transition to a new, purpose-built Vauxhall site, ensuring operational readiness ahead of relocation. Team management & HR Provide direct line management to reception, administrative, and HCA teams, acting as the first point of contact for staffing matters. Handle core HR processes including recruitment, onboarding, absence management, performance issues, and disciplinary matters, escalating complex cases where appropriate. Ensure staff records and HR documentation are accurate, up to date, and fully compliant. Foster a structured, supportive working environment with clear expectations and accountability. Governance & compliance Assist in meeting regulatory and compliance requirements, including CQC standards, infection control, and NHS/local policies. Coordinate routine checks, training, servicing, and audit actions as required. Act as the operational lead during inspections, ensuring preparedness across teams and documentation. Service development Identify inefficiencies and implement improvements to enhance access, workflow, and patient experience. Contribute to service redesign linked to the new Vauxhall premises, including new processes and pathways. Support teams through change, ensuring smooth adoption of new systems and ways of working. Candidate profile Essential You need to have experience in a managerial capacity in a GP or primary care setting within an operations, senior admin, or management role. Confident user of EMIS with hands-on experience. Proven ability to lead and develop front-line teams in a healthcare environment. Practical HR experience, including managing absence, performance, and employee relations. Clear communication skills and a professional approach. Ability to travel between sites Desirable Experience working across multiple GP sites. Involvement in practice moves, mergers, or large-scale service changes. This post is subject to the Rehabilitation of Offenders Act 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. BSR Health are a Specialist Healthcare Agency. If you are interested in working with us, or have any other questions about this role, please don't hesitate to get in touch. TPBN1_UKTJ

We’re looking for a hands-on Bookshop Supervisor to support the daily running of our Bookshop at Friends House. You’ll help deliver excellent customer service, keep presentation and displays to a high standard, and coordinate our volunteer team so the shop feels welcoming, calm and professional. What you’ll do: • Support day-to-day shop operations, including service standards, displays and visual merchandising, • Support stock processes with the Retail Buyer (receiving deliveries, labelling, replenishment and keeping the stockroom organised), • Use EPOS/till confidently, including accurate transactions, cash handling and end-of-day reconciliation, • Recruit, coordinate and support Bookshop volunteers (basic training, shift cover and ongoing support), • Maintain a safe, clean and organised shop environment in line with Health & Safety and fire procedures, • Substantial experience in a retail environment, • Strong customer service and communication skills, • Confidence with EPOS systems and stock control processes, • A good eye for presentation and attention to detail, • Comfortable supporting and coordinating volunteers, • Sympathetic to Quaker values and ethos (you do not nee...

Royal Festival Hall, Belvedere Rd, London, SE1 8XX.Our industry leading benefits have you covered!.We value your expertise and dedication.

Leading, training and inspiring the reception team.

Hotel Reception Manager - Nights.

As Reception Manager, you'll lead by example, providing excellent guest service and a smooth, efficient check-in/check-out process.

Estimator Taplow Up to £50,000 per annum + excellent benefits Our client is seeking an experienced Estimator to join their busy and highly regarded body shop in Taplow . This well-established group of body shops has been repairing accident-damaged vehicles since 2000 and has built an outstanding reputation for quality repairs and exceptional customer service. Through continuous investment in advanced technology and staff development, they remain one of the region's preferred employers within the accident repair industry. The Role As an Estimator, you will be responsible for producing accurate repair estimates for both insurer and private customers while supporting the smooth operation of the body shop and maintaining the highest standards of customer service. Key Responsibilities Produce accurate estimates for insurer and private customers Promote awareness of all body shop and retailer services to customers Deliver outstanding customer service and maintain high levels of customer satisfaction Maintain excellent departmental administration and record keeping Support the team in achieving industry-leading process efficiency standards Key Objectives Prepare detailed repair estimates in line with company and insurance procedures using internal systems Identify the most cost-effective and profitable repair methods Apply Thatcham eScribe and manufacturer repair methodologies to determine correct repair processes Issue repair methodologies alongside job cards to production staff in line with PAS125 standards Review estimates following vehicle strip-down to ensure accuracy and profitability Obtain written authorisation and update management systems to enable invoicing upon completion Secure written approval for private customer repairs including agreed costs Additional Duties Initiate job documentation and maintain accurate customer records and follow-up systems Communicate effectively with parts, workshop, and reception teams Ensure correct procedures are followed when issuing loan vehicles, including licence checks and documentation Maintain accurate departmental systems and records Ensure full compliance with health & safety, environmental, and company policies Support the Body Shop Manager with additional duties when required What's on Offer Salary up to £50,000 per annum Excellent benefits package Opportunity to join a well-established and respected accident repair group Supportive working environment with ongoing development opportunities TPBN1_UKTJ

Senior Administrator Based at Braemar Lodge, SP1 3JH Salary of £29,500 At Colten Care we are proud to offer career development opportunities, and a range of pay enhancements across our roles. Contact us to find out more 40 hours per week, working between the hours of 9.00 am to 5.00 pm, including every weekend, (including paid breaks) Introduction We are looking for an organised and friendly individual to join our team to provide a Colten warm welcome to all our visitors. Your interpersonal skills will be in regular use, and as a font of knowledge, youll be able to assist your wider team, as well as residents and relatives. About the Job The Senior Administrator has day-to-day responsibility for the line management of the administration team and for managing the administration function of the care home. You'll provide the highest possible level of customer care so that residents and families feel totally at home. You will carry out administration duties in a way that is friendly, efficient, professional and timely. There is plenty of variety as you will be greeting and escorting visitors, conducting viewings and handling telephone and email enquiries and correspondence. Along with general office duties, you will carry out financial management tasks, manage basic recruitment administration, maintain contact with other Colten Care departments and handle client admission and occupancy records. You'll also provide support to the Home Manager, assisting them with various administrative tasks. About You It is essential that you have previous experience of supervising a team and a proven track record in administration and/or reception. Based on 'front of house', you'll demonstrate professionalism and excellent customer service skills and share our goal of delivering excellence in person-centred care. Youll be confident in literacy and numeracy with a good working knowledge of Microsoft Office and you'll enjoy working in a busy, fast-paced environment, juggling multiple tasks. Your ability to be flexible, approachable, well organised and with the skill to prioritise is essential. Essential requirement- Business insurance is essential due to travel during work hours About Us Were an award-winning, family-owned, independent care home group, with an outstanding reputation in the industry. This is due to our amazing people and our focus on keeping the resident at the heart of everything we do. We strive to be the best we can hence why all 21 of our nursing homes are rated at least good and seven are outstanding by the CQC, our national regulator. If a career in elderly care is for you then you want to be part of the team at Colten Care. Additional Benefits * Excellent inductions, training and on the job support * Real career progression opportunities * Annual pay review * Choice of hot or cold meals and drinks on duty * Free uniforms * Contributory pension scheme * Background checks at no cost to you JBRP1_UKTJ

Practice ManagerLocation: Main site SW9; planned relocation to new Vauxhall premises in 2027Salary: £38-£45,000 per annum, DOEHours: Full time Role summary The Practice Manager will lead the day-to-day operational management of two busy GP practice sites, ensuring safe, efficient and high-quality services for patients and staff. The post-holder will take a hands-on lead on HR and people management, operational workflows and site coordination, acting as the operational right hand to the Practice Business Manager so they can focus on business and strategic work. Key responsibilities Operational management (multi-site) • Oversee the smooth running of daily operations at the main SW9 site and North Lambeth branch, maintaining a consistent, high standard of patient experience., • Ensure effective appointment systems, patient flow and administrative processes, making full use of EMIS and other practice systems., • Carry out regular visits to the branch (at least weekly) to check processes, resolve issues and ensure compliance tasks are completed., • Support planning and operational preparations for the move to the new, purpose-built flagship premises in Vauxhall (three floors, shared 16,000 m² site). People leadership & HR • Line manage reception, admin and HCA teams, providin...

We have a new opportunity to join Southampton Orthodontic Centre, SO15 2DG as a Private Orthodontist. Southampton Orthodontic Centre is a specialist practice with an NHS contract led by Dr Rupinder Sidhu supported by a highly skilled practice team which includes 4 Orthodontic Therapists, skilled Nurses and Reception. Due to patient demand we are now seeking an additional clinician to join the team and lead on our private offering. We can offer 1 day per week likely to start as 1 day a month, building to bi weekly then weekly as demand increases We have surgery space on either a Tuesday or Saturday The practice currently receives weekly enquiries for private orthodontics, we also have patients who don’t qualify for NHS This role will be a mixture of existing enquiries, NHS none-qualifiers and also proactive marketing promotion You will have the support of a highly proactive and supportive team; reception, Nurses, Practice Manager. Therapy support available if required The practice has iTero scanner, OPG, USO and CEPH Located on the high street of Bedford place with many shops and cafes close by The practice is just a 10 to 15 minute walk from Southampton Central station which has links to eg London and Portsmouth The ideal opportunity for either a Specialist or highly experienced Ortho DWSI to join this fantastic team and lead on private services Requirements For this role we require a Specialist Orthodontist OR a DWSI with proven experience capable of working autonomously, skilled in both fixed and aligner treatments Right to work in the UK is essential as sponsorship is not available What do you get in return? Southampton Orthodontic Centre is one of circa 70 specialist orthodontic practices within the PortmanDentex Group, making us theleading orthodontic provider in the UK. You will have access to ourlarge network of like-minded specialists, many of whom are leaders within the field of Orthodontics. In addition, you’ll besurrounded by skilled practice teamswho’ll partner with you to deliver exceptional patient care. The support doesn’t end there though, we also offer: Full clinical freedom– meaning you can use your preferred equipment, materials, labs, and referral pathways to deliver the best level of care to your patients. We #J-18808-Ljbffr

Bar Manager Live In Strong social and communication skills A commitment to delivering exceptional customer care Versatility in greeting guests at reception and handling customer requests Assisting with afternoon porter duties to support overall operations and help bring up hours Ability to work effe

A leading London restaurant is seeking an experienced Reception Manager to join their front-of-house team in Mayfair. This role offers competitive salaries and numerous employee benefits, such as global career progression opportunities and a supportive team culture.

Experience as a Reception Manager (or Head Receptionist) in a premium hospitality venue. Apply now to become our next Reception Manager!. You’ll lead the reception team and ensure every guest receives a warm, professional welcome from the moment they step through our doors.

A prominent hospitality group is looking for a Reception Manager in Westminster, offering competitive pay and numerous colleague benefits.The role involves team management, ensuring compliance with health standards, and overseeing shifts.The ideal candidate will have at least 2 years of related expe

As Front of House Manager, you will be a self-starter, able to lead the entire Front of House operation, spanning Reception, Bar and overall Front of House service, to deliver a consistently premium member experience. Based in leafy Chiswick, The Hogarth Health Club, part of The Hogarth Group, striv

Previous experience as a Reception Manager in a similar establishment, catering for 80 to 120 covers during each service.

Altoare hiring a Reception Manager!.

A renowned Italian restaurant in central London is seeking an experienced Reception Manager to lead the front of house team.

Arcade is opening a brand-new venue in the heart of Covent Garden — and we’re looking for an experience Host Restaurant Manager to be part of our opening team. As a successfull Host Manager you will:. Proven experience leading a host or reception team in a high-volume hospitality environment.

Head Host/hostess - Los Mochis London City. Los Mochis is seeking an outstanding Head Host/Receptionist to support one of the biggest and most talked about new openings of 2024. Our Head Host will assist the Reception Manager in overseeing the reception team.

Brand Partnerships & Workplace Experience Manager Location: London (Office-based) Salary: Up to £65,000 Contract: Permanent Hours: Full-time (Monday–Friday) About the Company We’re partnering with a forward-thinking, design-led hospitality group working across a portfolio of unique, luxury lifestyle brands. With a strong focus on creativity, collaboration, and experience-led environments, the business brings together hospitality, culture, and community to create truly distinctive spaces. At the heart of the company is a commitment to sustainability, wellbeing, and supporting local communities, alongside a passion for delivering exceptional experiences—both for guests and employees. The Opportunity This is a unique and highly visible role at the centre of a beautifully designed, boutique-style head office space in London. As Brand, Partnerships & Curations Manager, you’ll take ownership of the office experience—bringing it to life through events, partnerships, and creative collaborations. Acting as a central connector across teams, you’ll also play a key role in shaping brand presence, driving engagement, and creating a dynamic, inspiring environment for both employees and visitors. This role is ideal for someone who thrives in a fast-paced, people-focused environment and enjoys blending creativity with commercial thinking. Key Responsibilities Brand Partnerships & Collaborations • Identify and develop exciting brand partnerships, collaborations, and events, • Build strong relationships with external partners, suppliers, and creatives, • Create opportunities to utilise internal spaces as a hub for events and brand activity Events & Experiences • Plan and deliver high-impact internal and external events from concept through to execution, • Curate engaging experiences that elevate the brand and workplace environment, • Support company-wide events, activations, and social initiatives Workspace & Experience Management • Oversee the day-to-day running of internal spaces including meeting rooms, lounges, and communal areas, • Ensure a premium, hospitality-led experience for employees and visitors, • Manage reception and visitor journeys to a high standard Marketing & Brand Support • Collaborate with marketing and PR teams to amplify events and partnerships, • Leverage social media and content opportunities to enhance brand visibility Cross-Team Collaboration • Act as a central point of contact across departments, • Encourage collaboration, communication, and a strong internal culture, • Support business development opportunities through creative use of space About You • Experience in events, partnerships, marketing, or a similar brand-focused role, • Confident delivering events and managing projects end-to-end, • Commercially minded with the ability to spot opportunities and build relationships, • Highly organised with strong attention to detail, • A natural communicator who enjoys working with people at all levels, • Proactive, adaptable, and comfortable in a fast-paced environment, • Strong IT and social media skills What Makes You Stand Out • A passion for hospitality, lifestyle, or luxury brands, • Well-connected within the London creative, hospitality, or events scene, • A flair for creating memorable experiences and bringing spaces to life, • Entrepreneurial mindset with a hands-on approach, • Interest in food, drink, culture, and travel Why Apply? • Work in a beautifully designed, experience-led office environment, • High-impact, creative role with real ownership, • Opportunity to shape partnerships and brand experiences, • Collaborative, culture-driven business with strong growth ambitions Thank you for taking the time to apply to OPR Resourcing Specialists. If your application is successful you will be contacted within 7 days. We apologise but due to the high volume of applications we receive we are unable to provide feedback on individual CV's. Regrettably, we are unable to offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered. Please note that by applying for the above job it will be understood that you accept our Terms of Business and Privacy Policy which can be found on our website on the page "Find A Job

Position: Administrator Start Date: ASAP Duration: 2-3 months temp (with potential FTC up to 12 months) Hourly Rate: £14-£15 per hour Location: Cannon Street, London Working Pattern: Fully office-based Days/Hours: Monday-Thursday, 9am-5pm On Thursdays, occasional late finish at 7pm for events (most weeks) Key Responsibilities Membership Administration Manage the membership subscription and renewal process. Process new membership applications and renewals. Prepare membership application packs. Dispatch membership documents and renewal reminders. Produce regular membership reports for management. Provide admin support to the Membership & Representatives Committee.Advertising & Finance Admin Chase advertisers for copies. Raise invoices and ensure timely payments. Maintain advertising and billing spreadsheets. Process subscription payments, publications sales, and merchandise orders.Events & Catering Support Order food and drinks for meeting days and other events. Supervise the catering assistant on meeting days. Assist with setting up rooms and ensuring correct event layout. Occasional Thursday evening events (until 7pm - most weeks).Reception & General Office Duties Reception cover one day per week (quiet environment). Handle post, parcels, phone calls, and general inbox queries. Run errands (bank, post office, supermarket) when needed. General day‑to‑day support for the General Manager, covering a wide range of operational tasks. Experience & Skills Required Previous Administrative experience - Someone who can confidently pick up varied admin tasks with minimal supervision. Reception experience - Friendly, polite, patient, and confident dealing with members. Strong database administration skills- Comfortable with frequent updates, data entry and accuracy. WordPress or Subscriber CRM experience ideal. Membership organisation experience beneficial but not essential. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Join us as a Pastry Junior Sous Chefat The Dorchester, recognised as one of The Sunday Times Top 10 Best Places to Work for in 2024 & 2025 and Hotel of the year London at the 2024 AA Hospitality Awards. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success. We care about your career and are known for having the absolute best people in the industry. When you join us as a Pastry Junior Sous Chef,you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story. What you'll do As a Pastry Junior Sous Chefyou'll love what you do and take pride in delighting our guests: You will be responsible for guiding and inspiring the Pastry team to ensure our guests receive nothing but the best experience. You will ensure the smooth running of your section and maintain the Dorchester standards at all times You will be involved in the creative menu development from time to time and will support the executive pastry chef. Youll also be responsible for ensuring the team adhere to all food safety, ordering, foot stock rotation and managing wastage on a daily basis Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Reception Manager youll have the opportunity to bring these to life and continue to create our legacy's. The items shared are the essence of a day in the life of a Reception Manager, but we'll make sure you are provided with specifics on how we care for our hotel. What you'll bring Essential Skills and Experience Previous experience as a Pastry junior sous or Pastry Chef de Partie in a 5 star hotel Strong verbal communication skills Ability toempower team members Positive and enthusiastic attitude What you'll get Complimentary Stays : Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year. Discounts out hotels, Benefit from discounts at various high street and online shops Employee Perks : Enrol from day 1 into the Royal London Private Pension scheme (we contribute 8% towards your pension); Benefit from Seasonal ticket loan, Rental deposit scheme, private financial advice, and Eye care vouchers. Training and Development : Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with outstanding nationally recognised Apprenticeship providers. Social Events : Participate in vibrant social events, including a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations. Referral Bonus : Earn a £1000 bonus when you recommend a friend. Well-being Support : Access immediate well-being advice because we care about our employees. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you need us to do anything to support you during the recruitment process (such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself), please do call People & Culture team on 02073197011 or email so that we can discuss how we can support you through this process. TPBN1_UKCT

Job Title: Head of Events and Sponsorship Location: London / Hybrid Salary: £45,000 - £65,000 per annum based upon experience plus discretionary bonus and comprehensive benefits Job Type: Full Time, Permanent About the role: The Head of Events and Sponsorship leads techUK's events strategy and sponsorship portfolio, overseeing flagship events, membership engagement activities and other revenue‑generating events. The post holder is responsible for the full events programme, including high‑profile conferences and dinners, as well as webinars, roundtables and bespoke sponsored activities. Key Responsibilities: Events Strategy & Leadership: * Lead the planning and delivery of techUK's full portfolio of flagship events of 18+ events including industry dinners, drinks reception and conferences. * Development of a strategic events roadmap aligned with techUK's policy priorities, member needs and external opportunities. * Ensure all events meet high standards of content, production, engagement and brand visibility. * Line management of two members of staff. * Stakeholder management of senior internal clients, speakers, sponsors and venues. Sponsorship Management: * Own the techUK sponsorship strategy across conferences, webinars, roundtables and large‑scale events, ensuring sponsorship packages provide strong value and align with partner objectives. * Cultivate relationships with prospective and existing sponsors, advising on suitable activities and building long‑term partnerships. * Manage sponsored content opportunities such as thought‑leadership webinars, blogs, branding promotion and lead generation. Event Delivery & Member Engagement: * Oversee end‑to‑end event production, including pre-event promotion, logistics, operations and on‑the‑day delivery. * Collaborate with programme teams to shape relevant and impactful event content. * Alongside the programme of flagship events, deliver networking‑focused events and private roundtables that support member engagement. Commercial & Operational Oversight: * Propose, and gain Senior Leadership Team (SLT) agreement for, annual event and sponsorship revenue targets, monitor financial performance and manage event budgets effectively. * Evaluate event performance using qualitative and quantitative metrics, ensuring continuous improvement. * Report back to the SLT and Board on events performance in quarterly reports. * Identify and implement process improvements, including digital transformation, to streamline and improve the end-to-end customer experience. Skills, Knowledge and Expertise: Core Competencies: * Strategic thinking and planning - Ability to design and deliver an events strategy that supports organisational priorities, policy goals and member engagement. * Commercial acumen - Strong ability to generate and grow revenue through sponsorship, partnerships and events activity. * Event programme leadership - Ability to oversee and deliver a complex portfolio of events to a consistently high standard. * Stakeholder engagement and influence - Ability to work effectively with senior stakeholders, internal teams and external partners. * Leadership and team management - Ability to lead a team and create a high-performance culture around event delivery. * Project and operational management - Strong organisational discipline and ability to manage complex delivery programmes. * Data-driven decision making - Ability to measure performance and improve the events programme using evidence. * Innovation and digital mindset - Ability to evolve events formats and improve customer experience through technology. Essential Knowledge and Experience: * Proven experience leading complex event programmes, preferably in a membership body, trade association, policy institution or similar environment. * Demonstrable success in developing and closing sponsorship opportunities and managing sponsor relationships. * Strong project management and organisational skills, with ability to handle multiple simultaneous events. * Excellent communication and stakeholder management skills. Desired Knowledge and Experience: * Experience working in tech, public policy, government affairs or related sectors. * Experience managing cross‑functional teams. Additional Information: This is a full time role based out of techUK's London offices, however techUK operates a flexible working policy. This role profile is a guide to the work that is required but does not form part of any contract of employment and may change from time to time to reflect changing circumstances. The successful candidate must have permission to work in the UK prior to the commencement of employment. Please click APPLY to be redirected to our website to apply for this role. Candidates with experience of: Event Manager, Event Organiser, Events Officer, Events Coordinator, Event Programme Manager, Public Body Events, Public Sector Event Management, Events Administrator, Marketing Manager, Sponsorship Manager, Business Development Manager, Sponsor Relationship Manager may also be considered for this role

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Coordinator to join the team located in London. About the Role: As a Workplace Experience Coordinator with CBRE, you'll be part of the team that creates unforgettable moments within our workplace. Acting as the warm, welcoming face of the building, you'll connect employees and visitors with the services, spaces, and support they need to have an effortless and enjoyable day. You will report directly to the Workplace Experience Supervisor, ensuring strong alignment, guidance, and support as you grow within the team. This role sits at the heart of the workplace, linking community engagement, events, space logistics, and ensuring the workplace is a productivity enabler for our client colleagues. If you love going above and beyond, naturally engage with people, and enjoy making a meaningful impact in the everyday experiences of others, you'll thrive here. The Four Pillars of Your Focus 1. Community Engagement 2. Conference Centre Support 3. Space Booking & Special Events Support 4. Maintaining Exceptional Office Standards What You'll Do Create a Welcoming and Seamless Experience Act as the central point of contact for colleagues, visitors, and partners, ensuring clear, consistent communication and a smooth flow of information. Provide front desk and reception cover as needed, ensuring the welcome area is always warm, professional, and efficiently managed. Greet all building entrants with warmth and professionalism, making every interaction memorable whether in person, over the phone, or through digital channels. Manage visitor processes, including parking and security protocols, with attention to detail and a guest-first mindset. Conduct regular floor walks to monitor safety, room standards, and colleague needs, spotting opportunities to help before they're even requested. Work collaboratively within a small, supportive team where everyone contributes to a positive, can-do environment. Acknowledge and respond to inquiries or issues from employees and visitors with professionalism, escalating appropriately when needed. Raise and follow through on maintenance or housekeeping work orders; support workplace services such as mail handling, office supplies, and colleague onboarding. Coordinate with vendors to support service delivery and ensure workplace needs are consistently met. Deliver Smooth & Engaging Events Organise and support on-site events, from space bookings to setup, coordination with Facilities and Dining teams, and ensuring a polished experience from start to finish. Bring our workplace to life by delivering monthly themed community events that celebrate the time of year and local culture. These experiences should feel immersive and exciting, designed to spark connection, inspire participation, and give colleagues genuine "wow" moments that draw them into the workplace. Act as the communication hub for events, ensuring relevant teams are aligned, informed, and able to support successfully. Support Safety & Security Follow all site-specific security and emergency procedures; communicate promptly with the relevant teams to keep everyone safe and informed. Share information clearly, follow manager guidance, and use established procedures to solve day-to-day challenges. What Success Looks Like Team Integration: You build strong relationships quickly and contribute to a positive, solution-focused environment. Service Excellence: Tasks are delivered with confidence, accuracy, and a genuine smile, enhancing the overall experience for employees and visitors. Reliable Communication: Information flows smoothly and promptly across teams, ensuring alignment and avoiding friction. Operational Consistency: Meeting rooms, communal areas, and event spaces are maintained to a high standard with proactive attention to detail. Role Requirements: A degree or relevant experience, with up to 2 years in a customer service, hospitality, facilities, or administrative support role. Ability to follow established routines and apply workplace standards accurately. Strong communication skills, you're clear, approachable, and confident exchanging straightforward information. Working knowledge of Microsoft Office Suite. Excellent organisational skills, curiosity, and a proactive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process

Description Contract: Permanent, full time (42 hours per week) Salary: £31,830 - £37,012 p/annum plus £3,954 London Weighting Allowance Location: Victoria Animal Hospital, London Closing date: Sunday 12th April 2026 Interview dates: 29th and 30th April 2026 Help us change lives — one pet at a time. Blue Cross is a leading animal welfare charity dedicated to improving the lives of pets and the people who love them. Our veterinary hospitals provide essential care to pets whose owners might otherwise struggle to afford treatment and we’re now seeking a compassionate, organised, and forward-thinking Deputy Hospital Manager to help us continue this vital work. More about the role As Deputy Hospital Manager, you will support the Hospital Manager in overseeing all aspects of the hospital’s daily operations while contributing to long-term planning and service development. This role is ideal for someone currently working as a Practice Manager or Head of Receptionist in a clinical setting who is ready to step into a broader, mission-driven leadership opportunity. You will provide direct line management for our receptionists, administrators and van drivers, taking responsibility for recruitment, induction, rotas, training and performance management. Ensuring our reception teams deliver consistently excellent service will be central to your role. You will also ensure all financial processes from cashing up to payment plans and debt collection are completed accurately and in line with internal policies and external regulations. A core part of your responsibilities will be ensuring reception areas operate safely and efficiently, adhering to health and safety requirements, data protection rules and organisational SOPs. You will oversee robust stock control processes for both clinical and non-clinical items, ensure all non-clinical complaints are processed appropriately, and work closely with clinical and non-clinical colleagues to maintain smooth and joined-up client journeys. Alongside this, you will provide comprehensive administration services that support our clinical teams in delivering veterinary care to thousands of pets each year. You will act as deputy to the Hospital Manager whenever required and will play an active role in continuous improvement by identifying opportunities to enhance reception and client services, making them more efficient, effective and aligned with the needs of the hospital. Experience in fundraising or events is a valuable advantage and will help strengthen our community engagement efforts. About you You’ll be an excellent problem-solver who thrives in a fast-paced environment with multiple competing demands. Your ability to prioritise, communicate clearly and delegate with confidence will help you balance the needs of diverse teams. You’ll bring strong leadership experience, ideally from a veterinary or clinical setting and a genuine interest in strategic thinking and shaping future services. Above all, you’ll share our commitment to supporting pets and the people who love them. Essential qualifications, skills and experience: Experience in a busy customer facing environment Experience supervising or managing staff teams Strong communication and conflict resolution skills Experience of financial management, including cashing up and reconciliation Although not essential, it would be great if you also had: Experience in a hospital, clinic, or veterinary environment Experience in staff recruitment, training, and development Understanding of animal welfare and client care issues How to apply Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response. Blue Cross benefits Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes: Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays) Programmes for physical and mental wellbeing support Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family Health cash plan Unlimited access to an employee assistance programme Pension scheme with enhanced employer contribution Professional fees paid with Continuing Professional Development and personal development support. Life assurance 20% discount on Pet Plan pet insurance Enhanced family friendly policies Recognition scheme Annual volunteer days Charity worker discounts across a variety of retailers To read more about the benefits Blue Cross has to offer, please visit the

The PureGym Way PureGym is the No.1 gym operator in the UK, and the 4th largest gym operator worldwide. With 700+ gyms and over 2 million members across the UK, Europe & the US, we are the gym where Everybody is Welcome. We champion diversity and are committed to providing a workplace where everyone feels free to be. We’re proud to be recognised as a Top Institute Employer, reflecting our commitment to excellence in employee experience and workplace culture. See our careers page for full benefits. We offer: Free nationwide gym membership for you + 1 Hybrid working A truly flexible working culture Personal private healthcare, including digital GP Life insurance x4 Company pension contribution 25 days annual leave, plus 1 personal day Option to purchase additional holiday (up to 10 days) Great learning & development resources Enhanced maternity pay, paternity and adoption leave The Role Location: London (4 days in the office) Type: Full Time Contract type: Perm We are expanding our Executive Support team and are looking to bring in an additional experienced Executive Assistant as a result of Executive Team growth. This role is key to provide the Exec Team (Group Management Board) with the necessary day-to-day professional and personal service and support, enabling them to focus on delivering the PureGym strategic agenda. Key Duties will Include: Time and Schedule Management: Excellent diary management across multiple diaries Experience in annual schedule design – linked to public company standards and board and bond/investor update requirements Experience planning and executing on-site and off-site meetings and events Service and Relationships: Interface between Executive Team ensuring communication and relationships are strong Interface to external stakeholders/Board (LGP, KKR etc.) Manage inbound queries and invites professionally and appropriately Letter and email drafting/management Meeting support – deck preparation and where necessary minute taking Travel: Domestic and International Travel Flight bookings Train bookings Hotel bookings Taxi bookings Visa procurement when necessary Personal support: Management of work commitments in line with personal and family commitments Expenses – inputs and authorizations Personal moments – birthday gifts & cards etc. Personal support – shopping, fetching, carrying, delivering, personal appointments and family interface Office Management: Welcoming visitors, being the face of the brand, organising refreshments, where needed Manage post and correspondence distribution Meeting room management to include working closely with the IT Team on all IT equipment needs Ordering and managing stationary supplies General office organisation, ensuring all facilities are clean and tidy at all times and stocked with the necessary snacks and drinks for our team members and any external visitors Responsible for office internal communications Managing any office maintenance issues that arise and liaising with third parties e.g... the cleaner Liaising with the reception team on building and maintenance issues, visitor registration, contractors and deliveries Monthly office H&S checks and reporting to the H&S team Supporting the PureGym engagement agenda: General support with organising company-wide events and conferences Responsible for creating a great community in the London and Leeds office, bringing our culture to life, by organizing an annual calendar of events and working with the Employee Communications Manager and the culture committee to drive employee engagement. The Person Skills required: Confidence and capability using all of the following to a good standard: PowerPoint, Word and Excel Diary management through Outlook Skilled in written communication Skilled host and ‘face of the brand’ to external partners or stakeholders Excellent organisational skills Outstanding attention to detail Personal approach to work: Eager to learn from Exec Team and be exposed to an environment where decisions are made and executed Proactive approach to work and making the lives of the exec easier Service focused with incredibly high standards Private and confidential in nature – discrete and unassuming Protective of their stakeholders Organised, helpful and calm under pressure with the ability to prioritise and communicate appropriately Adaptable and flexible depending on what is needed day-day Experience: EA experience in a fast-moving environment, or an administrative role in a service provision business Experience working with a CEO, CFO and COO in a public environment Experience working for multiple Senior Executives Experience of protecting and navigating the financial calendar, understanding prep and work commitments and ‘no fly zones’ in the CEO, CFO & COO's calendar Experience managing an office or similar space Our Values Make a difference. Excite and inspire others. ‘Own it’ and be the best we can be. Stand Shoulder to Shoulder. Collaborate and share with each other. Include everyone and embrace uniqueness. Focus on the detail. Care about the little things. Have determination and resilience to get the job done. Play to Win. Improve and innovate – never get complacent. Challenge ourselves and each other. Celebrate our success. PureGym is proud to be an equal opportunities employer. Our company mantra is ‘Everybody Welcome’ and we are dedicated to promoting a diverse and inclusive place to work. From a hiring standpoint, we welcome applicants from all backgrounds and are committed to ensuring that our PureGym colleagues reflect the diversity of the nation as well as our millions of gym members we serve. Join us on our mission is to bring high quality, affordable fitness to everyone, everywhere. Please note: Applications will be reviewed on a rolling basis, and the advert may be withdrawn at any time. Early application is encouraged. #IndeedHP #LI-JJ1