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About Rated 🌐 _ 🌐 Rated offers node and node operator ratings, robust data pipelines and the most comprehensive infrastructure dataset, for Ethereum. In a few short months since founding, we have built a product that users love, and a product that offers a real service to the ecosystem. Our mission is to promote transparency, good standards and improve the foundation of Web3. Put simply, we cannot imagine a world where anywhere near 1% of the worlds transactions run on a blockchain, without transparency at the base layer. We are here to enable this future. 💼 The Role We welcome applications from folks that don’t exactly fit the mold of the explicit roles we are hiring for, but find themselves intellectually taken and mission aligned with the vision we’re pursuing. You might be: • a budding Protocol Researcher/Designer with engineering and/or data skills;, • a Developer Evangellist with a strong track record of success;, • a visionary Brand person that resonates with our mission and vision;, • a Community Manager or Customer Success person that’s adept in Web3 infrastructure;, • a seasoned Enterprise Sales leader with experience in sales cycles;, • or a talented up and comer that’s committed to the industry and its future.But also you might not be those things—surprise us!, • We’re a highly technical 12 person team (and growing!), working in a hybrid/remote set-up, with a home base in London, UK., • We are all deeply embedded in the ecosystem and are working very close to the fold, in terms of research and development in Web3 infrastructure., • Competitive salary & equity package, • Flexible PTO, • Hybrid/remote work set-up with a homebase in London, • We are also offering visa sponsorship for candidates who wish to relocate to the UK.

As a Hebrew speaking market researcher, you will be responsible for conducting in-depth research to gather market intelligence and consumer insights that will inform our strategic decisions. You will play a key role in analyzing data, identifying trends, and providing actionable recommendations to support our business objectives. This is a super flexible role, so if you are looking for either full time hours or part time hours, this is for you! Key Responsibilities: • Conduct qualitative and quantitative market research to gather insights about industry trends, consumer behavior, and competitive landscape., • Design surveys, focus groups, and interviews to collect relevant data., • Analyze and interpret data using statistical techniques and software., • Prepare comprehensive reports and presentations to communicate findings and recommendations to stakeholders., • Collaborate with cross-functional teams, including marketing, sales, and product development, to support strategic initiatives., • Stay updated on industry trends, market developments, and best practices in market research. Qualifications: • Fluent to native level in Hebrew, • Excellent communication skills, both written and verbal, in Hebrewand English., • Ability to work independently and collaboratively in a fast-paced environment., • Strong attention to detail and ability to manage multiple projects simultaneously.

As a Slovenian speaking market researcher, you will be responsible for conducting in-depth research to gather market intelligence and consumer insights that will inform our strategic decisions. You will play a key role in analyzing data, identifying trends, and providing actionable recommendations to support our business objectives. This is a super flexible role, so if you are looking for either full time hours or part time hours, this is for you! Key Responsibilities: • Conduct qualitative and quantitative market research to gather insights about industry trends, consumer behavior, and competitive landscape., • Design surveys, focus groups, and interviews to collect relevant data., • Analyze and interpret data using statistical techniques and software., • Prepare comprehensive reports and presentations to communicate findings and recommendations to stakeholders., • Collaborate with cross-functional teams, including marketing, sales, and product development, to support strategic initiatives., • Stay updated on industry trends, market developments, and best practices in market research. Qualifications: • Fluent to native level in Slovenian, • Excellent communication skills, both written and verbal, in Hebrewand English., • Ability to work independently and collaboratively in a fast-paced environment., • Strong attention to detail and ability to manage multiple projects simultaneously.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ London or UK Remote | 💰£125,000-£155,000 (dependent on experience) + Stock Options + | ✨ ⭐Our User Research team.. Our mission is to make money work for everyone. Our research team is pivotal in helping us achieve that mission. Our research team at Monzo is currently made up of around 20 User Researchers, who spend most of their time embedded in multi-discipline teams focusing on different areas, like Wealth products, Borrowing products or Operations. We also have a small research leadership team, and a research operations lead who makes sure we're set up to do our jobs and have the space to innovate safely. The team User Research team is led by Katherine Vaughan who is Director of User Research. Our discipline lives in the Design team at Monzo, along with Product Design and Brand Design. Design is lead by our Chief Design Officer, Vuokko Aro. Find out more about how we work on the Monzo Design _. What you’ll be working on: • Managing a team of user researchers focusing on expanding into new markets, • Driving our approach to new markets by applying first-principles thinking while making use of existing knowledge and localisation tools, • Keeping stakeholders across Monzo informed about the specific needs of consumers and businesses as we expand and making sure action is taken as a result, • Increasing visibility of key research insights, • Working in partnership with the Director of Research to make sure everyone in the research team is working on the highest impact areas, and individuals have autonomy to make those decisions where possible., • Understanding your direct reports well, so you can place them where they fit, for impact, growth and happiness., • Developing sustainable ways of nurturing all talent within the Research team., • Leading forums that allow the whole research team to feed into decisions and shape the team., • Working with Research Operations and the Research Director to scale team systems and processes as we grow., • Continually raising the standard of research through timely feedback, and improved processes and rituals., • Hiring brilliant, diverse User Researchers, and ensuring a smooth onboarding process for them., • Making sure the team has an active presence in the external community and is appealing to a diverse set of researchers. Your day-to-day • Work within a critical business area to develop and deliver a product strategy, including building a deep understanding of customer needs and market opportunities, and how we’ll differentiate ourselves and grow., • Providing support for direct reports, through clear development goals, timely updates and feedback, and regular 1:1s., • Collaborate with and influence key stakeholders across the organisation, including the wider product teams, company leadership, marketing, compliance, legal, regulatory affairs and more to get alignment and support for the strategy., • Work closely with design, product, marketing data and engineering leadership in your areas to set the right conditions for the teams to do their best work and problem solve our key customer needs., • Shaping development practices, like progression frameworks, across the wider team., • Taking an active role in our Design Leadership team., • Continually educating everyone at Monzo, including senior stakeholders, on what research can and can’t be used for. You should apply if: • You have experience working as a User Researcher Manager in a high growth product or technology organisation, • You have experience expanding products into new countries, leading user research for expansion efforts, • You have experience and a deep understanding of the types of decisions and methods to take when tailoring products for local markets, • You enjoy bringing momentum to projects, unblocking progress and focusing on achieving the most exciting outcomes (not the fanciest outputs), • You care about the quality of the product that sits in our users’ hands, and the overall experience they have with Monzo, • You’ve worked collaboratively with other disciplines like Data, Product and Design, • You’re an experienced coach, mentor and leader of seasoned User Researchers, • You’re happiest when the people in your teams feel supported, are growing, and can work effectively, • You have an approachable and supportive leadership style when you’re needed, but you also empower direct reports to work autonomously, • You have experience teaching and coaching non-researchers about research, • You have demonstrable experience making decisions that promote diversity and inclusion, • You have experience making use of marketing insights, quantitative user research, product data and a range of other insights for better decision making Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌What’s in it for you 💰£125,000-£155,000 ➕ share options ➕ benefits ✈️ We’ll help you relocate to the UK. ✅ We can sponsor your visa. 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _ The Interview Process: Our interview process involves 3 main stages: • Recruiter call (30 minutes), • Research Leadership & Ways of Working (1 hour), • Final loop: People Management (1 hour) + Influence and Impact (1 hour) Our average process takes around 2-3 weeks but we will always work around your availability. #LI-LT1 #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Fully Remote Flexible Hours: Full time & Part time avaialable As a Swiss German speaking market researcher, you will be responsible for conducting in-depth research to gather market intelligence and consumer insights that will inform our strategic decisions. You will play a key role in analyzing data, identifying trends, and providing actionable recommendations to support our business objectives. This is a super flexible role, so if you are looking for either full time hours or part time hours, this is for you! Key Responsibilities: • Conduct qualitative and quantitative market research to gather insights about industry trends, consumer behavior, and competitive landscape., • Design surveys, focus groups, and interviews to collect relevant data., • Analyze and interpret data using statistical techniques and software., • Prepare comprehensive reports and presentations to communicate findings and recommendations to stakeholders., • Collaborate with cross-functional teams, including marketing, sales, and product development, to support strategic initiatives., • Stay updated on industry trends, market developments, and best practices in market research. Qualifications: • Fluent to native level in Swiss German, • Excellent communication skills, both written and verbal, in Swiss German and English., • Ability to work independently and collaboratively in a fast-paced environment., • Strong attention to detail and ability to manage multiple projects simultaneously.

Job Title: Senior Research Executive Location: Remote (UK-based) Working Pattern: 4 or 5 days per week Contract Length: 4 months Day Rate: £300-£350 per day About the Role Our client is ooking for a Senior Research Executive to support the rollout of a new digital product launching in the UK and expanding into new international markets. This is a fast-paced, fixed-deadline project central to UX research and data analytics. Key Responsibilities CSAT Survey Execution (via Qualtrics): Program and manage app-intercept surveys in collaboration with the product team Support beta testing and rollout across multiple markets Coordinate translations and research ops (critical priority) Handle end-to-end survey operations including localisation and legal compliance Research Coordination: Communicate with key stakeholders across markets Ensure intercepts and translations are fully functioning Support evaluation of external research agencies and feasibility of off-the-shelf solutions Must-Have Skills Strong hands-on experience with Qualtrics • Operational Researcher Experience Proven research operations capabilities Exceptional coordination and stakeholder management Nice-to-Have UX research Experience in multi-market digital product launches Familiarity with CSAT or survey setup across markets Team You'll Work With Lead UX Researcher Data Analyst Head of Digital Product Team One rep per target market What Sets an Excellent Candidate Apart Has led similar CSAT or intercept-based survey projects Comes from a UX-focused research environment rather than traditional market research

Senior User Researcher About the Role We are seeking an experienced Senior User Researcher to join a growing digital transformation and product delivery team. You will play a key role in helping teams better understand user needs, behaviours and motivations, enabling the creation of products and services that deliver meaningful outcomes. Working closely with Product Managers, Designers, Developers and fellow User Researchers, you will lead research activities that inform product strategy, improve user experiences and support evidence-based decision making. Key Responsibilities • Collaborate with cross-functional teams to plan and deliver impactful user research that provides deep insight into user needs and behaviours., • Help shape products and services that solve real user problems and meet user expectations., • Lead research activities within your team, recommending the most appropriate research approaches and methodologies., • Plan and conduct qualitative research including remote and face-to-face interviews, observations, diary studies, concept testing and usability testing., • Use quantitative research methods such as surveys to generate actionable insights and work alongside analytics teams to strengthen findings., • Consider the full end-to-end user journey, taking into account business, policy and technical constraints that may influence the user experience., • Communicate research findings clearly and involve stakeholders in analysis and synthesis activities to build user empathy and support informed design decisions., • Champion user-centred design principles and help embed user research best practices across teams and the wider organisation. Skills and Experience Essential • Proven experience leading user research using a range of behavioural and attitudinal research methods, with a strong understanding of when to apply them., • Experience working across multiple stages of a product or service lifecycle, from discovery and exploration through to design and delivery., • Current Security Check (SC) Clearance or eligibility to obtain SC Clearance through residency requirements., • Experience working to public sector digital service standards and applying digital design principles within service delivery environments., • Excellent communication, storytelling, stakeholder management and facilitation skills., • Experience working within multidisciplinary agile teams, leading user research activities and influencing product or service design through insight-driven recommendations., • Experience using prototypes to test assumptions, validate user journeys and evaluate concepts., • Knowledge of tools, techniques and best practices for both in-person and remote user research. Desirable • Bachelor's degree in Psychology, Sociology, Anthropology, Human-Computer Interaction, User Experience Design or a related discipline., • Experience including diverse user groups in research activities to support the delivery of accessible and inclusive services., • A passion for continuous learning, emerging technologies and professional development. About You You are a passionate advocate for user-centred design with strong critical thinking and problem-solving skills. You enjoy working collaboratively within multidisciplinary teams and are motivated by creating digital products and services that deliver genuine value to users. You will join a growing community of digital professionals who actively share knowledge, expertise and best practices while working on meaningful and impactful projects. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you. JBRP1_UKTJ

User Researcher About the Role We are looking for an experienced User Researcher to join a growing digital consultancy and collaborate with multidisciplinary teams to create user-centred products and services. You will work closely with Product Managers, Designers, Developers and fellow User Researchers to deliver impactful research that deepens understanding of user needs and behaviours. Your insights will help shape products and services that solve real-world problems and create meaningful user experiences. As the lead researcher within your team, you will recommend and deliver the most effective research approaches, ensuring teams can make informed, evidence-based decisions throughout the product lifecycle. Key Responsibilities • Partner with Product Managers, Designers, Developers and other User Researchers to plan and deliver high-impact research., • Develop a strong understanding of users to inform product and service design decisions., • Lead user research activities within your team, selecting appropriate methodologies to generate valuable insights., • Plan and conduct qualitative research, including remote and in-person interviews, observations, diary studies, concept testing and usability testing., • Use quantitative research methods, such as surveys, to uncover actionable insights and work alongside analytics specialists to enrich findings., • Consider the end-to-end user journey, including business, policy and technical constraints that may influence the user experience., • Present research findings clearly and engage teams in analysis and synthesis activities to build empathy for users., • Support the adoption of user-centred design principles and user research best practices across teams and the wider organisation. Essential Skills and Experience • Proven experience leading user research programmes using a range of behavioural and attitudinal research methods, with a strong understanding of when to apply them., • Experience working across multiple stages of the product or service lifecycle, from discovery and exploration through to design and delivery., • Existing Security Check (SC) Clearance or eligibility to obtain it, including meeting UK residency requirements., • Experience working with Government Digital Service (GDS) Service Standards and applying GDS design principles., • Excellent communication, storytelling, stakeholder management and facilitation skills., • Experience working within multidisciplinary agile teams, leading research activities and influencing product or service design through user insights., • Familiarity with using prototypes to test hypotheses, validate assumptions and evaluate user journeys., • Knowledge of tools and techniques used for both remote and in-person research. Desirable Skills • Bachelor's degree in Psychology, Sociology, Anthropology, Human-Computer Interaction, User Experience or a related discipline., • Experience recruiting and engaging diverse user groups to support the delivery of accessible and inclusive services., • A passion for continuous learning and applying emerging technologies and approaches to enhance research practices and client outcomes. About You You are passionate about user-centred design, critical thinking and problem solving. You enjoy collaborating with others, sharing knowledge and helping teams create intuitive digital products and services that meet genuine user needs. You are comfortable working in fast-paced, collaborative environments and are excited by the opportunity to influence the design and delivery of impactful digital services. What's on Offer • The opportunity to join a growing and collaborative digital community that actively shares knowledge, expertise and best practice., • Exposure to a broad range of complex and meaningful projects across both public and private sector organisations., • Ongoing opportunities for professional development, learning and career growth., • Hybrid working arrangements., • Opportunities to travel to client sites when required by project needs. If you are an experienced User Researcher looking to make a meaningful impact through user-centred design and research, we'd love to hear from you. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you. JBRP1_UKTJ