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Business Development Manager The role of the Business Development Manager is to drive sustainable financial growth through the promotion of ESP Utilities strategy and building strong, trusting relationships with partners, collaborators and both new and existing clients in the sector. Key Responsibilities • Accountable, as part of the Commercial team, to deliver volume and value targets., • Meeting with prospective clients to understand and document their requirements, articulating the benefits and value add of the ESP Utilities proposition. Qualify these opportunities to determine whether they are worth pursuing., • Work with the commercial team to prioritise leads, opportunities and relationships to ensure optimum use of time and capacity, • Conduct research, identify and develop new leads and business opportunities., • Negotiate commercial contracts in line with the company’s rules and guidelines. Key Skills • Highly motivated individual with proven technical and commercial experience as a business development manager, sales executive or other relevant role in the multi-utility (gas/elect/water) sector, ideally with a current network of contacts useful to the D2D strategy., • Strong contract negotiator with the ability to effectively communicate with stakeholders at all levels., • Highly organised, self-motivated with the ability to operate autonomously, but must ultimately thrive as part of a team., • Ability to prioritise and meet deadlines., • Excellent time management and planning skills., • Persuasive manner, tenacious attitude and confident communication and presentation skills.

Strategic Client Manager Salary Range: £48,000 - £58,000 per annum Permanent, Full Time Location: Hybrid / Leatherhead, Surrey About us Zest is transforming the way employers engage with their people. Our market leading SaaS platform empowers businesses to deliver a world class employee proposition, allowing employees to tailor their benefits package, understand their total reward, access personalised content and communications and celebrate their colleagues’ achievements. Our platform supports hundreds of employers, including household names like Yahoo, Hargreaves Lansdown and Travis Perkins, create a workplace where employees feel valued, informed and deeply connected to their company’s success. We’re proud to boast an impressive NPS of over +72%, a testament to our commitment to outstanding client and end-user experiences. But what truly sets us apart is our culture. Here at Zest, we foster a work environment that’s as friendly as it is professional, as high-performing as it is supportive. We’re a team that thrives on empowerment, autonomy and the support each member needs to excel. In 2025, Zest joined forces with Epassi, one of Europe’s fastest-growing companies and a leading provider of employee benefit solutions across Finland, Sweden, the UK & Ireland, Italy, Germany, and the Netherlands. Epassi has been recognised by the Financial Times multiple times as one of the fastest-growing companies in Europe. This acquisition marks an exciting new chapter, combining Zest’s innovative technology with Epassi’s purpose-driven mission to boost everyday well-being. Together, we’re shaping the future of employee engagement and benefits across Europe. Our doors are open to those who bring a natural drive to excel in their discipline, who challenge the status quo, and who drive continuous improvement. We celebrate achievements, learn openly from failures, and set a high bar for ourselves and our peers. If you’re ready to contribute to a positive, dynamic team that helps each other grow, Zest might just be the place for you. About the job As a Strategic Client Manager, you will be responsible for owning and growing relationships across a portfolio of existing customers. With a key focus on benefit adoption, revenue retention and growth, you will work in partnership with HR Leaders and Benefit Teams to ensure the customers corporate and people strategy succeeds through efficient delivery of the Zest Platform. You will own the commercial partnership between vendor and customer, be proficient in managing complex renewal and expansion sales processes, liaise with internal teams to provide exceptional service delivery and as act as the voice of the customer internally to shape future product development. Areas of responsibility • Account management of all accounts to ensure retention and development of these, • Maintain regular contact with all clients, promoting new product advances to them to help them, • appreciate the value that Zest brings and probing to identify areas of dissatisfaction., • Organising QBR’s and annual meetings with each account attended by senior Zest executives., • Be the voice of the user and their user experience inside the business, providing input to the development of the product proposition and roadmap., • Use the knowledge gained of our clients’ business drivers and our technology capabilities to develop their needs further and inform development of product propositions that differentiate us., • Nurture accounts to develop further business in line with annually set revenue targets, • Drive product campaigns into these clients in conjunction with other members of the business., • Maintain awareness of and comply with all legal requirements and company policies, including those relating to information security and data protection Key competencies and skills required for this role • A passion for excellence, client satisfaction and putting the client first. Ability to develop, review and implement both client retention and additional business strategies. Ability to handle demands, targets, guidelines and high stress situations, • Superior negotiator with ability to handle objections, close cross and up-sells and execute. Able to be resilient, detailed and creative., • Excellent verbal and written skills. Able to speak confidently and with authority in public. Able to manage multiple stakeholders internally and externally., • Able to work with internal teams to highlight product issues or trends that negatively impact account health., • Advanced influencing skills. Able to reinforce clients’ buying decision so they appreciate the full value that Zest brings and in turn become strong advocates. Able to obtain willing agreement to case studies and references., • Drive, Energy and Determination: Winning mentality. Able to create a culture of over-performance. A self-starter, able to work under their own initiative and achieve their objectives. Highly effective at completing work on time. High levels of drive, energy, enthusiasm and integrity. Tenacity to achieve goals., • Values: Able to live and breathe the Zest Values; focussed on an excellent client experience. Experience / Skills Required • Ideally 5+ years’ experience of Flexible Benefits and Pensions/AE market., • Proven track record in successful Partnership and/or Account Management roles., • Able to engage with customers and markets in general and understand the commercial drivers., • Excellent interpersonal skills. Able to influence and communicate effectively with all levels, • Excellent problem-solving skills. Able to provide out-of-the-box solutions to difficult problems., • Strong commercial awareness and judgement as well as good understanding of technology., • Ability to remain calm and focused under pressure and to take responsibility to resolve issues., • Team player who improves any team part of. Works well with clients and colleagues., • Ability to prioritise and multi-task on simultaneous activities. Additional Information Competitive salary and on target bonus plan with a comprehensive range of flexible benefits Normal working hours 37.5 per week as per Ts&Cs Office based with hybrid working Office location: Kings Court, Kingston Road, Leatherhead, Surrey, KT22 7SL. Zest is an equal opportunities employer. If you don't meet every single requirement, please don't let that hold you back. Research indicates that some candidates hesitate to apply for roles unless they meet every criterion. We're committed to fostering an inclusive workforce, so if you're enthusiastic about this opportunity but your experience isn't an exact match, we encourage you to apply. No agencies please.

About Us We are a fast-growing furniture rental start-up specialising in staging prime properties for both the sales and high-end rental markets. Our curated approach enhances property appeal, accelerates transactions, and adds value for vendors, landlords, and agents alike. Following recent success, we’re expanding our Business Development team. The Role We’re looking for a Business Development Consultant to support our continued growth in the prime property market. Working closely with the Senior Business Development Manager, you’ll help identify new opportunities, qualify leads, and secure meetings with estate agents, developers, and relocation professionals. You’ll be the first point of contact for new prospects — opening doors, starting conversations, and helping us build relationships that convert into long-term partnerships. This is a great opportunity for someone looking to develop their career in sales within the property or interiors industry, while being part of a collaborative, design-led team. Key Responsibilities • Research and identify new business opportunities in the prime property market., • Conduct outreach via email, phone, and social media to generate and qualify leads., • Book meetings and introductions for the Senior Business Development Manager and wider team., • Support the Senior Business Development Manager in outreach to larger accounts and referral partners., • Maintain accurate records of leads, contacts, and outreach activity in the CRM., • Represent the brand professionally in all client interactions and at industry events., • Provide regular updates on pipeline progress and lead performance. Who We’re Looking For • Experience in sales, business development, or a client-facing role., • Experience in property, interiors, luxury services, or premium B2B environments is a plus., • Confident communicator with strong relationship-building skills., • Highly organised with excellent CRM discipline., • Proactive, enthusiastic, and motivated to learn and grow., • Enjoys outreach, initiating conversations, and uncovering new opportunities., • Thrives in a fast-paced, design-led, collaborative culture. Why Join Homebound • Be part of a growing, design-led company that’s reshaping property staging in the luxury market., • Work in a supportive, collaborative team environment., • Develop your career through hands-on sales experience and mentorship from senior leaders., • Competitive base salary plus commission and growth opportunities.

IBA is an award winning and leading independent aviation consultancy, advising a broad mix of lessors, operators, financiers and investors. Operating globally, we inform decision making and support operations across the aviation spectrum. Supporting strategic investments, managing aircraft, advising on expansion, or driving efficiency improvements, our mix of intelligence gathering, analysis, proprietary data, technical expertise and decades of aviation experience deliver value across aviation opportunities and challenges. IBA is currently looking for a motivated individual to join the Consulting team, reporting to the Airline Analysis Manager, with the potential opportunity, subject to evaluation and experience, to progress into a management level role. The role is equally split between conducting the analysis that is the foundation of the market leading IBA Airlines credit product and strategic projects for participants in the industry. Typical projects include business analysis, market reports, airline and lessor due diligence, financial analysis, feasibility studies and litigation support. Sustainable aviation is also a key topic for our clients within this scope. A senior analyst would be expected to be able to lead a project. The IBA Airlines product requires regular analysis of airline financial reports with forecasting future performance, utilising IBA’s forecasting and risk methodology. In addition to this, IBA covers over 120 airlines with credit reports. The senior Analyst will be expected to be able to QA in both regards. Duties and Responsibilities: • Research, analyse and update airline profiles within the IBA Airlines product, ensuring accuracy and timeliness of financial, operational, and jurisdictional information., • Monitor industry news and developments and provide insights to clients through thought leadership marketing pieces and project work., • Communicate effectively through written reports and slides for project work, • Produce Operator Risk Assessment reports and effectively QA the reports of more junior analysts, such that they continue to improve, and work is delivered in a time efficient manner., • Assist in the development of methodologies for risk assessment and data analysis within the IBA Airlines product, • Conduct market research and perform both quantitative and qualitative analysis, gathering intelligence through multiple sources including our own extensive aviation data sets., • Build small operational models to support analysis in project work, • Collaborate effectively with other teams within IBA to deliver components of larger projects within internal deadlines. Manage smaller projects effectively such that they deliver on time and to the quality standard of IBA. Minimum Skills and Qualifications: • Minimum 2:1 degree in economics, engineering, maths or another degree necessitating high numeracy., • Strong analytical and problem-structuring ability., • Able to work precisely and productively, within a team, and to deadlines., • Ability to organise a project to deliver on time and communicate to contributors clearly, • Understanding of financial analysis, • Understanding of airline strategy, • Strong verbal and written communicator, team player and relationship builder., • Strong, demonstrable interest in, and passion for, the aviation industry., • Motivated to learn and self-develop, contribute to a team effort and strive for high performance., • Highly Experienced in the use of Microsoft Office products, particularly Microsoft Excel Advantageous Experience: • A candidate with multiple years’ experience across multiple divisions of an airline, or in airline strategy is highly desirable., • Further understanding of aviation business, aviation finance, aircraft technology, and sustainable aviation issues would also be advantageous., • Financial qualifications such as working towards the CFA would be advantageous.

Office Manager & Personal Assistant to the Owner Location Office-based role (full-time) About the Role We are looking for a highly organised, proactive and reliable Office Manager who can take full ownership of all administrative operations while also acting as a Personal Assistant to the company owner. This is a key position within a growing construction/development business where no two days are the same. You will be the go-to person for everything in the office — from administration and procurement to diary management and travel bookings. Key Responsibilities Office Management & Administration • Oversee the day-to-day running of the office., • Manage incoming calls, emails, post and general enquiries., • Maintain physical and digital filing systems., • Manage office supplies, stationery, kitchen items and general facilities., • Organise meetings, prepare agendas, take minutes and follow up on actions., • Assist with basic bookkeeping tasks (invoices, expenses, purchase orders)., • Order materials and equipment for construction sites, liaising with suppliers and tracking deliveries., • Support project teams with admin duties and documentation., • Coordinate with subcontractors, suppliers and external stakeholders when needed. Personal Assistant Duties • Full diary management for the owner: scheduling meetings, calls and appointments., • Book flights, accommodation, transport and plan full travel itineraries., • Manage email inboxes, draft responses and organise communications., • Prepare documents, briefs, reports and presentations., • Carry out research and complete ad-hoc projects for the owner., • Organise client visits, events, meetings and occasional site tours., • Handle confidential information with complete discretion. Skills & Experience Required • 3–5 years’ experience in an Office Manager, PA or Executive Assistant role (construction/property industry experience preferred but not essential)., • Excellent organisational and multitasking abilities., • Confident communicator with strong written and verbal communication skills., • Proactive problem-solver with a “can-do” and hands-on attitude., • Strong IT skills: Outlook, Word, Excel, online booking systems., • Able to prioritise tasks and manage a fast-moving workload., • High level of accuracy and attention to detail., • Ability to work independently and take initiative.

As an Individual Giving Manager, your role will have overall responsibility for the operational delivery of the Individual Giving strategy. You will use proven fundraising techniques across print and digital to grow and diversify our programme, engaging with both new and existing audiences to support our work with children with brain injury and neurodisability. You will also be responsible for developing and implementing legacy marketing plans, utilising channels including direct marketing, digital and events. Alongside this, your role will focus on our mid value programme, producing and developing campaigns and stewardship plans aimed specifically for this audience. The Individual Giving team are a small and ambitious team who sit within Public Fundraising and form part of a wider Fundraising and Communications directorate. The team is responsible for generating around £1m in income a year, through recruiting new donors and building relationships with existing donors, including legacies and mid value supporters. We have ambitious plans for growth and, as part of a supporter marketing remit, are developing more holistic relationships with our supporter base. Reporting to the Senior Individual Giving Manager, you will take overall responsibility for planning, managing and delivering innovative and impactful supporter campaigns across a range of channels. With the ability to resolve everyday challenges and obstacles independently, you will be expected to deliver a range of Direct Marketing fundraising campaigns through the full creative process, from briefing to concept, through to final delivery, as well as reviewing results and making recommendations. You will also be responsible for developing and implementing legacy marketing plans, utilising channels including direct marketing, digital and events. Alongside this, your role will focus on our mid value programme and producing and developing campaigns and stewardship plans aimed specifically for this audience. Interview Date: 17 December 2025 Duties and Responsibilities: Campaign project management: • Plan, manage and deliver innovative and impactful supporter campaigns across a range of channels, including donor development, supporter acquisition and prize led fundraising activities., • Support the Senior Individual Giving Manager in the setting of budgets and achieve income targets outlined in annual plans., • Produce, take ownership of and implement medium to long-term product strategies for elements of the development and/or acquisition programmes – delivering all associated campaign activities, assessing the performance of each product against response and income targets, and managing these on an ongoing basis in order to meet or exceed targets., • Produce clear and succinct briefs to agencies, suppliers and internal stakeholders., • Use marketing judgement to proof, edit and develop compelling creative, and make sound decisions on proposals and testing plans., • Work closely with the Data Manager, as well as Supporter Care, Communications, Events and Partnerships Fundraising to successfully deliver campaigns and evaluations., • Continually test and learn across campaigns to improve performance, consistently looking to improve ROI and lifetime value across the programme., • Develop effective welcome and supporter journeys, to help minimise attrition and increase the average lifetime value of donors., • Ensure that new supporters are thanked and welcomed appropriately, with an emphasis on testing early-stage engagement., • Closely monitor campaign results and provide updates on performance., • Produce post-campaign analysis reports., • Work with the Data Manager to develop and update existing reporting mechanisms., • Develop and implement legacy marketing plans utilising channels including direct marketing, digital and events., • Liaise with the wider Public Fundraising team to brief speakers and identify new speakers or ‘Legacy Ambassadors’ to help promote legacy fundraising at key events., • Build one to one relationships with potential legacy donors, including taking them on tours of The Children’s Trust to showcase our service provision., • Work with Senior Individual Giving Manager to develop and implement the mid value donor fundraising strategy., • Build and steward relationships with our mid value donors, developing relationships which inspire donors and supports them towards making significant gifts to The Children’s Trust and encourages long-term support., • Identify and develop mid value prospects, as well as potential major donor prospects from within the mid value cohort for stewardship by the Philanthropy team., • Collaborate with colleagues to build appropriate supporter journeys for mid value prospects and donors., • Use existing research and insight, and where appropriate, undertake and commission new projects to derive new / further insight and analysis., • Identify, research and develop new products, creative ideas and fundraising initiatives. The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service. Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom. Staff Benefits The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment. We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service. Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment. Rehabilitation of Offenders Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions. Equal Opportunity Employer To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements. Online Searches In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.