JOB TODAY logo

Retail management jobs in RichmondCreate job alerts

  • Head Waiter / Waitress
    Head Waiter / Waitress
    7 hours ago
    £13–£14.5 hourly
    Full-time
    Kensington Palace Gardens, Kensington and Chelsea

    MUST HAVE EXPERIENCE IN QUALITY RESTAURANT! Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments. We’re searching for a dynamic Head Waiter to join our team and become part of something special. Benefits & Rewards: Competitive Industry pay (Hourly + Tronc) A Management Career Development Program, which includes online and practical assessments. Extra holiday allowance for length of service, up to 5 extra days after 5 years. 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries with a gift voucher to dine in our restaurants. You can take your Birthday as a day off - Guaranteed! Refer and Friend Bonus Access to discounts on 100s of retailers, health, entertainment, travel & more Guaranteed 20 hours minimum contract Key elements of your role as Head Waiter will involve controlling a section during service, taking food orders, serving guests and providing a professional bill service. Responsible for directing and motivating a team of Commis Waiters, you will also take an active interest in your team’s welfare, safety, and professional development. About you: You have at least 1+ years’ experience in this role and are solution-driven, working well under pressure. You pride yourself on your professional approach to service excellence and you are a real team player. The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.

    Immediate start!
    Easy apply
  • Operations Manager
    Operations Manager
    2 days ago
    £35000–£45000 yearly
    Full-time
    London

    Operations & Store Management Lead (Fast-Track to Partnership) Europafoodxb (UK) is recruiting a hands-on, high-performing leader to take ownership of daily operations, staff management, and problem-solving across our food retail/convenience business. This is a growth role for someone who can switch from selling on the shop floor to resolving operational issues immediately—calmly, quickly, and effectively. What you’ll do • Lead the store team day-to-day: standards, rota, performance, training, discipline where needed, • Solve operational issues fast (customer escalations, stock gaps, supplier/delivery issues, compliance), • Drive sales and service: lead by example on the floor when required, • Maintain excellent availability and reliability during busy trading periods, • Implement systems to improve efficiency and reduce errors, • Work closely with owners and develop into a wider business leadership role What we’re looking for (must-haves) • Full UK driving licence, • 3–4+ years management experience (retail/operations), • Excellent English (spoken and written), • Food retail / convenience / supermarket experience, • Fast, organised, resilient, trustworthy; takes ownership without excuses, • Hungry to learn, develop, and stay long-term (partnership pathway for the right person) What you get • Competitive salary (based on experience) + performance progression, • Sponsorship Visa provided if required, • Genuine growth: responsibility, leadership development, and long-term partnership potential To apply Send your CV + a short note explaining why you fit a fast-paced “ownership” role and your availability.

    Immediate start!
    Easy apply
  • Work From Home – Paid Research
    Work From Home – Paid Research
    2 days ago
    Part-time
    London

    Research Tribe is a completely free service that connects people like you with remote opportunities to take part in market research. You could become a mystery shopper, product tester or simply share your opinion through paid surveys, focus groups and more. We work with many leading market research companies and brands. They want to hear your thoughts and will reward you with a variety of incentives including cash, vouchers, products, gifts, experiences and prizes. • Mystery Shopping, • Product Testing, • Focus Groups, • Surveys & More There is never any obligation to take part as you choose the opportunities you're interested in and complete them at times convenient for you, so it's perfect for everyone (especially if you're looking for flexible entry level, part time, temporary, evening, weekend or seasonal work with an immediate start and no experience). It's not a suitable replacement for a job, however it's a great way to work from home and earn additional income. Getting started is easy, simply click 'Apply Now’ and register on our website so we can keep you updated with suitable opportunities by email – it takes under 60 seconds. ... Research Tribe members come from a variety of work backgrounds including admin, customer service, accounts, finance, retail, IT, recruitment, human resources (HR), social care, cleaning, driving, NHS and local council. Whether you’re a student, apprentice, graduate, trainee, administrator, accountant, payroll assistant, sales executive, personal assistant (PA), business analyst, account manager, business analyst, receptionist, school teacher, chef, waiter, office worker or night shift warehouse operative - you’ll be in great company!

    No experience
    Easy apply
  • Waiter / Waitress
    Waiter / Waitress
    3 days ago
    £13–£14 hourly
    Full-time
    London

    Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments. We are searching for a confident Waiter to join a dynamic and supportive team in one of the UK’s most-loved restaurant brands. Benefits & Rewards: • Competitive Industry pay (Hourly + Tronc), • A Management Career Development Program, which includes online and practical assessments., • Extra holiday allowance for length of service, up to 5 extra days after 5 years., • 50% staff discount for you and up to 3 friends when you dine in our restaurants., • Celebrate career anniversaries with a gift voucher to dine in our restaurants., • You can take your Birthday as a day off - Guaranteed!, • Refer and Friend Bonus, • Access to discounts on 100s of retailers, health, entertainment, travel & more, • Guaranteed 20 hours minimum contract Key elements of your role as Waiter involves providing a quick, friendly, and professional service at all times. You are able to confidently share your knowledge and recommendations of the menu to our guests and ensure they have the very best Ivy experience when they visit us. About you: You are positive and responsive to our guest’s needs and exceed expectations when it comes to service delivery. You are a team player who delights in being professional and well-mannered with both guests and team members. The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.

    Immediate start!
    Easy apply
  • Reception Manager
    Reception Manager
    4 days ago
    £55000 yearly
    Full-time
    Richmond

    Reception Manager We're looking for an experienced and charismatic Reception Manager to lead our reception team (multi sites South Kensington, Battersea and Richmond) and ensure every guest enjoys a seamless, personalised experience. You will be the first and last point of contact for our guests, setting the tone for their visit and leaving a lasting impression. About the role • Lead, train, and inspire the reception team, • Manage reservations, enquiries, VIPs, and guest flow, • Build strong relationships with guests, ensuring memorable experiences, • Support wider restaurant operations during peak periods, • Maintain accurate reservation systems and procedures About You • Minimum 4 years' experience in a similar role in a fast-paced environment, • Confident using SevenRooms and/or OpenTable, • Passionate about hospitality with excellent service standards and attention to detail, • Strong leadership, mentoring, and delegation skills, • Flexible, team-oriented, and resilient under pressure Be part of our team Here at Brindisa, our food is homely and authentic, with flavour always being the key factor. Above all, our food is about sharing. We celebrate the culture and dining experience of small plates. We have a direct relationship with all our suppliers, bringing their ethos and quality to the table. We offer: • 28-day holiday, • 35% discounts in our restaurants and our retail offerings, • childcare vouchers, • cycle to work scheme, • Refer a friend reward, • opportunity to progress within the business across our sites, • opportunity for trips to Spain to meet our producers

    Easy apply
  • Bartender
    Bartender
    4 days ago
    £15–£17 hourly
    Full-time
    Kensington Palace Gardens, Kensington and Chelsea

    MUST HAVE EXPERIENCE IN QUALITY RESTAURANT! Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments. We’re searching for a dynamic Bartender to join our team and become part of something special. Benefits & Rewards: Competitive Industry pay (Hourly + Tronc) A Management Career Development Program, which includes online and practical assessments. Extra holiday allowance for length of service, up to 5 extra days after 5 years. 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries with a gift voucher to dine in our restaurants. You can take your Birthday as a day off - Guaranteed! Refer and Friend Bonus Access to discounts on 100s of retailers, health, entertainment, travel & more Guaranteed 20 hours minimum contract Bartenders work directly with customers by mixing and serving drink orders. Their responsibilities include verifying age requirements, knowing alcohol pairing and tastes, knowledge on how to make classic and unique restaurant drinks, processing orders and cleaning bar supplies. About you: You have at least 1+ years’ experience in this role and are solution-driven, working well under pressure. You pride yourself on your professional approach to service excellence and you are a real team player. The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.

    Immediate start!
    Easy apply
  • Head Bartender
    Head Bartender
    7 days ago
    £16.5–£19.5 hourly
    Full-time
    Kensington Palace Gardens, Kensington and Chelsea

    MUST HAVE EXPERIENCE IN QUALITY RESTAURANT! Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments. We’re searching for a dynamic Head Bartender to join our team and become part of something special. Benefits & Rewards: Competitive Industry pay (Hourly + Tronc) A Management Career Development Program, which includes online and practical assessments. Extra holiday allowance for length of service, up to 5 extra days after 5 years. 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries with a gift voucher to dine in our restaurants. You can take your Birthday as a day off - Guaranteed! Refer and Friend Bonus Access to discounts on 100s of retailers, health, entertainment, travel & more Guaranteed 20 hours minimum contract Key elements of your role as Head Bartender involves overseeing the restaurant bar operations and Bartenders' work to ensure that they provide positive customer experience. Ensuring a smooth running of the bar. About you: You have at least 1+ years’ experience in this role and are solution-driven, working well under pressure. You pride yourself on your professional approach to service excellence and you are a real team player. The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.

    Easy apply
  • Business Development Executive
    Business Development Executive
    18 days ago
    £1500–£3500 monthly
    Full-time
    London

    Business Development Executive (Sales) – The Hair Standard Location: North West London NW10 5NH Salary: £1,500 per month retainer + uncapped commission (OTE £50,000+) The Hair Standard is a specialist men’s hair replacement studio, helping clients regain their confidence through premium non-surgical hair systems. We’re looking for a confident, motivated Business Development Executive with a proven sales background to manage warm enquiries and convert them into paying clients. The Role • Contact warm leads who have already expressed an interest in our services., • Build rapport and guide clients through the consultation process., • Book and conduct in-person consultations at our London studio., • Recommend the most suitable hair system solution and confidently close sales., • Deliver an outstanding customer experience from first contact through to booking., • Maintain accurate client records and follow up with prospective customers. What We’re Looking For • Proven sales experience with strong closing ability., • Excellent communication and relationship-building skills., • Confident meeting clients face-to-face., • Self-motivated, professional and target-driven., • Experience in high-value retail, aesthetics, luxury services or similar is advantageous, but not essential. What We Offer • £1,500 per month guaranteed retainer., • Uncapped commission with realistic on-target earnings of £50,000+., • Warm, qualified enquiries – no cold calling., • Full product and consultation training., • Opportunity to grow with one of London’s fastest-growing hair replacement specialists. If you’re passionate about sales and enjoy helping people transform their confidence, we’d love to hear from you.

    Immediate start!
    Easy apply
  • Retail Sales Assistant
    Retail Sales Assistant
    21 days ago
    Part-time
    London

    Part-Time Sales Associate – Luxury Womenswear Boutique We are looking for a passionate, reliable, and professional Part-Time Sales Associate to join our luxury womenswear boutique. This role is for 3–4 days per week in a beautiful, calm, and elegant retail environment, serving a loyal, high-end clientele. Previous experience in womenswear fashion retail is preferred. We are also happy to consider candidates with customer service experience and a genuine passion for fashion. What We're Looking For • Previous experience in womenswear fashion retail is preferred., • A polished, professional, and well-presented individual., • Friendly, confident, and approachable with excellent communication skills., • Reliable, trustworthy, and punctual., • Able to work independently, use initiative, and demonstrate sound judgement., • Passionate about fashion and delivering exceptional customer service., • A warm, personable manner with the ability to build lasting relationships with our clientele., • Social media experience is an advantage, as you may occasionally assist with content creation and online engagement.Key Responsibilities, • Welcoming and assisting customers, providing a personalised shopping experience., • Building strong relationships with our clientele., • Maintaining the boutique's immaculate presentation and visual merchandising., • Keeping the boutique tidy, organised, and inviting throughout the day., • Assisting with stock management, unpacking deliveries, and replenishing displays., • Operating the till and processing sales accurately., • Supporting the day-to-day running of the boutique., • Assisting with social media and marketing activities where required. If you have a passion for womenswear fashion, enjoy working in a calm and elegant environment, and take pride in delivering exceptional customer service, we would love to hear from you.

    No experience
    Easy apply
  • Host / Hostess
    Host / Hostess
    29 days ago
    £14.5–£15.5 hourly
    Full-time
    London

    At Sam’s, we believe in creating a welcoming and inclusive environment for both our guests and our team. Our commitment to excellence in hospitality is matched by our dedication to fostering a supportive workplace where every member of the team can grow and thrive. Founded in 2019 by renowned restaurateur Sam Harrison and business partner Fanny Stocker. Our menus celebrate the finest seasonal produce from across the UK, with a focus on Anglo-French cuisine. We pride ourselves on sourcing ingredients from small artisan suppliers, ensuring quality and freshness in every dish. Complementing our food is a carefully curated wine list, handpicked by Sam himself, featuring selections from wineries he has personally visited. Sam's, Genuine Restaurants Group awards: • 2023, Caterer's 11th best place to work in Hospitality in UK!, • Recently nominated for Catey's restaurateur of the year award 2023., • Recently nominated by the public as the 2nd favourite restaurant in London in 2023, in the Harden's Guide. Role Overview: As a Host at Sam’s, you’ll be the first and last point of contact for every guest- setting the tone with a warm welcome and ensuring a smooth, professional experience throughout their visit. You’ll manage bookings, seating plans, and guest requests with confidence and care, balancing pace and precision in a fast-moving environment. With a natural sense of hospitality and attention to detail, you’ll help create the relaxed, elegant atmosphere Sam’s is known for. Pay: Pay consists of house salary + an average of tronc Benefits: • Team Festivities – We have two big celebrations every year to recognise and reward your hard work, • Friends & Family Perks – Enjoy exclusive discounts across all our venues, • Great Food for You– Free meals provided when you're on shift, • Share the Opportunity – Earn bonuses through our generous referral programme, • Here for You – Confidential support through our Employee Assistance Programme, • Incredible Discounts- Access to discounts for restaurants, retail, gyms and travel, • Cycle to Work Scheme - Save on bikes and accessories while spreading the cost, • Insider’s Pour – Wines and spirits available for team members at trade price, • Grow with Us – opportunities for progression and development, • Private Healthcare – Access to BUPA health cover after 3 years of service, • Challenge Accepted – Performance and Competition Awards and Bonuses Milestones: • New Starter Celebration- After your first month with us, you’ll be invited to dine at Sam’s Riverside to celebrate, • Anniversary Meal – Celebrate your work anniversary with a complimentary lunch or dinner for two people, every year!, • Loyalty Rewards – Earn extra holiday for every year after your third year You will need: • Bundles of passion and enthusiasm, a true love for our authentic hospitality, • To demonstrate a stable background working in a busy, high end restaurant and/or bar, • Right to Work in the UK, • Credible, positive references from former employers At Sam’s, we celebrate diversity and champion inclusion. Everyone is welcome, respected, and valued - just as they are. We’re proud to be an inclusive employer and welcome applications from people of all backgrounds and identities.

    Easy apply
  • Luxury Sales Associate - Cigar Shop
    Luxury Sales Associate - Cigar Shop
    1 month ago
    £30000–£32000 yearly
    Full-time
    London

    Job Summary We are seeking a polished and enthusiastic Luxury Sales Assistant to join our prestigious cigar shop in West London. The ideal candidate will possess excellent communication skills and a passion for delivering exceptional customer service. This role involves engaging with diverse clientele, promoting our premium products, and creating a welcoming shopping environment. The successful applicant will be organised, proactive, and adept at upselling to maximise sales opportunities while maintaining the highest standards of professionalism and product knowledge. Responsibilities • Greet customers warmly and provide personalised assistance with their selections of cigars and accessories, • Offer expert advice on product features, flavours, and pairing options to enhance customer experience, • Manage social media accounts by creating engaging content to promote the shop’s offerings and events, • Utilise strong communication skills to build rapport with clients and foster repeat business, • Upsell complementary products and exclusive items to maximise sales potential, • Maintain organised merchandising displays that reflect the shop’s luxury branding standards, • Handle transactions accurately using the point-of-sale system, ensuring proper cash handling and record keeping, • Assist in stock management, including inventory checks and replenishment of display items, • Manage phone enquiries professionally, providing information about products and services Experience • Previous experience in luxury retail or high-end customer service environments is preferred., • Knowledge or interest in Cigars is essential, • Proven social media management skills to effectively promote the shop’s brand online, • Strong organisational skills with attention to detail in merchandising and stock control, • Excellent communication skills, including phone etiquette and active listening capabilities, • Ability to perform basic maths accurately for transactions and stock management purposes, • Effective time management skills to prioritise tasks during busy periods, • Experience in upselling techniques to enhance sales performance This role offers an exciting opportunity to be part of a distinguished retail environment where professionalism, product expertise, and exceptional service are valued above all.

    Immediate start!
    Easy apply
  • Sales Assistant
    Sales Assistant
    1 month ago
    Full-time
    Heston, Hounslow

    Kool Cakes is a local cake shop in Heston specialising in delicious occasion cakes. We are looking for a enthusiastic Sales Assistant to join our team and help us deliver exceptional service to our valued customers. As a Sales Assistant, you will be the face of our bakery, providing a warm and welcoming experience to everyone who walks through our doors. Your main responsibilities will include assisting customers with their cake selections, handling transactions, managing online orders and maintaining the appealing presentation of our product and premises. Key Responsibilities: • Greeting customers and providing friendly, efficient service., • Assisting customers with product information and recommendations., • Operating the till and processing sales accurately., • Ensuring the bakery display areas are clean, tidy, and well-stocked., • Helping to maintain overall cleanliness of the shop., • Contributing to a positive and supportive team environment. What We Offer: • A friendly and supportive working environment., • The opportunity to work with delicious baked goods., • Training and development within a local community business. What We're Looking For: • A passion for customer service and a positive attitude., • Excellent communication skills., • Reliability and a strong work ethic., • Ability to work effectively in a busy environment., • Previous retail or food service experience is a plus, but not essential.

    Easy apply
  • Shop Assistant / Cashier
    Shop Assistant / Cashier
    2 months ago
    Full-time
    London

    We’re looking for a reliable, friendly cashier to join our independent off-licence and convenience store in East Acton. This is a hands-on role suited to someone comfortable working independently, handling cash and card transactions, and keeping the shop running smoothly during busy periods.Hours • 6 days per week, • 9-5:30 pm, • Weekend work required, • Exact rota agreed with successful candidate; Key Responsibilities • Operate the till, process cash, card, and PayPoint transactions accurately, • Check ID for age-restricted sales (alcohol, tobacco, vapes, lottery) in line with Challenge 25, • Keep the shop floor, counter, and shelves clean, stocked, and well-presented, • Receive and check deliveries; rotate stock and monitor expiry dates, • Handle customer queries and complaints politely and professionally, • Open/close procedures, including cash reconciliation and basic security checks, • Report any stock discrepancies, equipment issues, or safety concerns to the owner/manager, • Comply with licensing conditions and store policies at all times What We’re Looking For • Punctual, trustworthy, and able to work unsupervised, • Comfortable handling cash and operating a till/EPOS system, • Good spoken English for dealing with customers and suppliers, • Basic numeracy for cash handling and stock checks, • Previous retail or customer service experience preferred but not essential, • Must be eligible to work in the UK (right to work check required before start date, in line with Home Office requirements) How to ApplyPlease send a short CV or message with your availability

    Immediate start!
    No experience
    Easy apply
1

Popular jobs searches in Richmond

Popular retail management jobs locations