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Chery Motors Since founded, Chery has always adhered to a technology-driven strategy, creating a vehicle brand with international competitiveness and influence as its corporate vision. Relying on the constant pursuit of technological innovation, Chery has become the first passenger vehicle enterprise in China to master the core technology of engine, gearbox, chassis, platform and new energy, and the first one in China to export vehicles, CKD parts, engine and vehicle manufacturing technology and equipment to the overseas market. Chery has always focused on developing domestic and international markets. Chery has continuously deepened its globalisation through the implementation of product strategy, localisation strategy and talent strategy. After more than 20 years of development, Chery’s sales and services network covers more than 80 countries and regions and has won the trust of 11 million consumers worldwide. Role Overview: Since we continue to expand rapidly across the UK market. As part of our growth, we are seeking an Aftersales Fleet Support Specialist to strengthen our Fleet Aftersales operations and ensure premium service delivery to our key fleet and corporate clients. This role plays a pivotal part in supporting the Fleet Aftersales Manager and Aftersales team in managing customer complaints, service issues, warranty escalations, and aftersales policy implementation. The successful candidate will act as a key liaison between the OEM, retailers, and corporate customers, ensuring professional communication, rapid case resolution, and data-driven service improvements. This position requires a strong balance of customer focus, analytical skill, and process discipline. It will suit an individual who is confident working across multiple departments, adept at managing competing priorities, and capable of maintaining composure under pressure. Main Responsibilities: Main Responsibilities: 1. Fleet Customer Support & Complaint Handling • Assist the Fleet Aftersales Manager in managing aftersales complaints and service-related escalations from key fleet and corporate clients., • Coordinate between customers, retailers, and internal departments to ensure prompt and professional issue resolution., • Monitor complaint trends and provide regular analysis to identify root causes and improvement opportunities. 1. Aftersales Policy Development & Implementation • Support the creation and implementation of fleet-specific aftersales policies, including service levels, warranty processes, and goodwill procedures., • Ensure policies are communicated effectively across internal and retail networks., • Provide feedback based on real-world cases to support continuous improvement of fleet service standards. 1. SMR (Service, Maintenance & Repair) Data Management • Collect, consolidate, and analyse SMR data from the dealer network and fleet partners., • Produce regular reports on maintenance trends, cost performance, and service compliance., • Support forecasting and budgeting processes related to fleet SMR operations. 1. Process Coordination & Case Monitoring • Track progress of open fleet aftersales cases and ensure timely updates to all stakeholders., • Maintain accurate case documentation and ensure compliance with internal standards., • Collaborate with warranty, parts, and technical support teams to align case handling procedures. 1. Customer Relationship Management • Develop and maintain strong working relationships with key fleet clients and service partners., • Support in the organisation and follow-up of fleet service reviews, client meetings, and performance updates., • Act as an ambassador for Omoda | Jaecoo brands, delivering professional communication and consistent service standards. 1. Reporting & Continuous Improvement • Provide regular reports to management on complaint resolution performance, SMR cost trends, and customer satisfaction metrics., • Support the design and implementation of process improvement initiatives across the fleet aftersales function. KPI’s: • Fleet Complaint Resolution Rate - Timely and effective resolution of customer complaints and aftersales issues., • Policy Compliance & Implementation - Accurate and consistent application of fleet aftersales policies across the network., • SMR Data Accuracy & Reporting Quality - Timely submission and reliability of SMR data reports and analyses., • Customer Satisfaction (Fleet Clients) - Positive feedback and service ratings from fleet and corporate clients., • Case Management Efficiency - Reduction in open cases and average case closure time. Requirements: • Minimum 3–5 years’ experience in OEM or automotive aftersales environment, ideally with fleet or corporate customer exposure., • Strong communication and coordination skills with a customer-first mindset., • Analytical and detail-oriented, capable of managing and interpreting complex data., • Confident using Microsoft Excel, Power BI, or similar data analysis tools., • Ability to multitask, prioritise effectively, and work calmly under pressure., • Team player with a proactive and solution-driven approach., • Full and clean UK driving licence preferred.

Gravitiq is a consumer brand group that builds and scales health, wellness, and beauty brands into profitable omnichannel category leaders. We are seeking a Supply Chain Manager to lead and coordinate the operational delivery of our supply chain, ensuring products are consistently available across all channels. This role will be responsible for demand planning, inventory management, procurement coordination, and retail fulfilment, ensuring efficient stock availability and smooth operations across the business. You will work closely with teams responsible for production, new product launches (NPD), and third-party logistics (3PL) to support seamless product flow, maintain service levels, and drive operational excellence. Key Responsibilities: • The role is responsible for leading and coordinating all operational aspects of the supply chain for Skincare brand portfolios— fast-growing skincare brand expanding from e-commerce into major retail channels., • The role ensures consistent product availability through effective demand planning, inventory management, procurement coordination, and retail fulfilment, while collaborating closely with teams managing production, new product introductions, and 3PL logistics.The ideal candidate will have strong experience in the skincare or cosmetics industry and proven expertise managing fulfilment for major retailers (e.g., Costco, Walmart, Target, Sephora etc.)., • Lead demand planning processes to support sales, marketing, and product launch forecasts., • Monitor product flow from suppliers to warehouses and onward to customers and retail partners., • Coordinate with cross-functional teams to ensure supply readiness for new product launches and promotional campaigns., • Build and maintain accurate forecasts across e-commerce, Amazon, and retail channels., • Optimize inventory to balance service levels and working capital., • Analyse sales trends to anticipate supply risks and adjust plans proactively., • Manage lifecycle inventory, including launches, promotions, and discontinuations., • Liaise with procurement teams to communicate production forecasts and packaging requirements., • Track purchase orders and ensure supplier performance meets timelines and quality expectations., • Support cost optimization through better planning and supplier collaboration., • Ensure on-time, compliant delivery to major retail partners., • Collaborate with 3PL and logistics teams to resolve fulfilment issues., • Monitor retail KPIs such as OTIF, case fill rate, and lead time, and implement corrective actions., • Work with Sales Operations and Customer Service to address delivery-related issues., • Maintain accurate inventory and product data, • Prepare reports on supply, demand, and inventory performance for leadership., • Identify process improvement opportunities to enhance efficiency and reduce costs., • Work closely with Brand, Finance, and Product Development to align supply chain operations with business priorities., • Provide operational insights for financial forecasting, promotions, and planning. Requirements: • 5–8 years of supply chain, demand planning, or operations experience in skincare, cosmetics, or personal care., • Proven experience managing fulfilment for major retailers (e.g., Costco, Walmart, Target, Sephora), • Experience managing multi-channel supply operations (e-commerce + retail)., • Strong understanding of inventory management, logistics, and supply/demand planning., • Familiarity with ERP and inventory management systems., • Analytical and data-driven decision-making., • Excellent stakeholder management and communication skills., • Highly organized, detail-oriented, and adaptable in a fast-paced environment., • Process improvement mindset., • Passion for skincare, beauty, and operational excellence.

Job Description Title: Assistant Store Manager Location: Heathrow Reports To: Store Manager Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. Assistant Store Managers are ambassadors of the Longchamp brand. They are entrusted with overseeing the day-to-day operations of the boutique, driving commercial results, managing high-performing teams, and delivering a refined and luxurious client experience in line with Longchamp’s heritage and values. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices As a Assistant Store Manager, you are expected to foster a culture of performance, inclusivity, client-centricity, and continuous growth within your boutique. Job Purpose To lead and manage the store to commercial success by inspiring and developing a high-performing team, ensuring operational excellence, and delivering a world-class customer experience aligned with Longchamp’s brand identity and luxury service standards. Key Responsibilities Team Leadership & Development • Recruit, onboard, train, and retain top talent aligned with Longchamp values, • Conduct regular performance reviews and coaching sessions, • Foster an engaging, supportive, and goal-driven team culture, • Manage team scheduling and delegation to optimize boutique coverage Client Experience & CRM • Champion a customer-first mindset, ensuring an exceptional service journey, • Build, manage, and grow a VIP client base through clientelling initiatives, • Drive CRM targets including client data capture, reactivation, and loyalty, • Resolve complex customer issues with diplomacy and professionalism Sales & Commercial Strategy • Develop and execute sales plans to meet or exceed store targets, • Monitor KPIs daily, analyse trends, and take corrective action as needed, • Partner with local management on forecasts, opportunities, and challenges, • Leverage morning briefs to update the team on current performance and action plan Operations & Compliance • Ensure compliance with operational, HR, security, and loss prevention policies, • Manage store budgets, payroll, and controllable expenses, • Oversee stock management, deliveries, inventory accuracy, and shrinkage, • Lead store audits and ensure all operational procedures are properly followed Visual Merchandising & Brand Standards • Ensure consistent application of visual merchandising guidelines, • Maintain a pristine and luxury retail environment, • Coordinate seasonal VM moves, • Uphold the highest standards of store presentation Skills & Qualifications • 4+ years of progressive experience in luxury or premium retail, including at least 2 years in leadership, • Proven ability to lead and inspire teams to exceed sales and service goals, • Strong commercial and operational acumen, • Proficiency in CRM systems, POS, and retail management tools, • Excellent interpersonal, analytical, and problem-solving skills, • Fluent in English (additional languages a plus), • Proficient in Microsoft Office (Excel, Word, Outlook) Person Specification • Visionary and empowering leader who leads by example, • Strong sense of ownership, accountability, and integrity, • Client-focused with a refined and polished presence, • Adaptable, composed, and able to manage change effectively, • Strategic thinker with attention to detail and strong execution skills, • Energetic, collaborative, and performance-driven Key Performance Indicators (KPIs) • Boutique sales revenue and profitability, • Average Transaction Value (ATV) and Units per Transaction (UPT), • Client retention, CRM growth, and VIP sales contribution, • Staff turnover, development, and engagement scores, • Visual compliance and marketing execution, • Stock accuracy and shrink reduction, • Operational audit scores and loss prevention compliance, • Mystery shopper scores and client satisfaction (NPS) Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Gravitiq is a private equity-backed consumer brand group building and scaling health and beauty brands into omnichannel category leaders. Our portfolio spans cosmetics, supplements, medical devices and wellness products across Amazon, retail and DTC globally. We are now entering the next phase of growth, focused on building the operational infrastructure required to scale with greater predictability, control and resilience. This role is central to that transition. The Operations Director will lead and strengthen the operational engine of the business, ensuring we can scale with greater discipline, predictability and control. This role owns the core operational functions - Supply Chain, Product Development & Regulatory, and Customer Support - bringing them together into a more coordinated, high-performing system. Reporting to the founders, you will translate growth ambition into operational reality: building the structure, processes and capabilities needed to support a multi-channel, international business. You will work closely with Commercial, Brand and Finance to ensure plans are realistic, aligned and deliverable - improving how the business forecasts, prioritises and executes. This is a hands-on leadership role. You will be expected to set direction while staying close to the detail, identifying issues early, challenging assumptions and ensuring consistent delivery. We are looking for someone who thrives in fast-moving environments and has experience building operational foundations during scale — not just managing established systems. Key Responsibilities Operational Strategy, Process and Execution: • Build scalable processes: Introduce practical planning frameworks, execution rhythms, and performance tracking that allow operational functions to deliver predictably and reduce firefighting, • Build stronger cross-functional alignment between Commercial, Brand and Operations (in partnership with Chief of Staff) to ensure plans are realistic, aligned and deliverable and targets are consistently met, • Partner with Tech and Transformation to drive AI and automation adoption in the operational functions Supply Chain & Operations: • Own the end-to-end supply chain, including sourcing, manufacturing, planning, logistics and inventory performance, • Establish robust demand and supply planning frameworks, improving forecast accuracy and product availability, • Drive inventory, working capital and service level performance, balancing availability with margin discipline, • Lead supplier strategy and performance, strengthening reliability and cost efficiency, • Build resilience through risk management and contingency planning, • Ensure operational readiness for US retail and international expansion Product Development & Regulatory: • Oversee end-to-end product development and packaging delivery, • Improve predictability, timelines and delivery discipline across NPD and packaging, • Embed margin awareness and cost discipline into development decisions, • Drive alignment across Brand, Commercial, Creative and Supply Chain to ensure effective delivery, • Build scalable regulatory and compliance frameworks across categories and markets Customer Support & Service: • Lead omnichannel customer support, ensuring strict SLAs and rapid resolution across all platforms (Amazon, DTC, TikTok Shop, Retail)., • Champion the 'voice of the customer', leveraging feedback and trends to drive continuous cross-functional improvements across Brand, Product, and Supply Chain. Technology & AI: • Strong tech and AI-forward mindset – partner with our technology and AI teams to improve systems, data, automation and efficiency in operational functions (eg forecasting, customer support) Requirements: • Significant senior operational leadership experience within a high-growth consumer goods business, • Experience owning multiple operational functions (eg. supply chain, product, operations, customer service), • Track record of building operational foundations during scale (not just managing steady-state), • Strong financial understanding, including margin, COGs and working capital management, • Experience working with retail environments, particularly in the US, • Comfortable working in a founder-led, fast-moving environment, • Willing to be hands-on when required, without losing strategic perspective

ey Responsibilities Operational Excellence & Stability • Manage day-to-day operations of core infrastructure, including data centres, LAN/WAN, Wi-Fi, and server environments., • Develop, implement, and maintain robust standard operating procedures (SOPs) covering backups, disaster recovery, patching, and hardware lifecycle management., • Ensure reliable connectivity between the AS/400 (iSeries) platform and modern application systems., • Monitor security events internally and coordinate responses with external SOC/MDR partners. Leadership & Vendor Management • Lead, mentor, and develop the Infrastructure and Network team., • Act as the primary contact for ISPs, hardware vendors, and managed service providers (MSPs)., • Oversee infrastructure budget planning, spend control, and hardware procurement. Required Skills & Experience • 10+ years’ experience in IT infrastructure management, ideally within a large-scale retail or wholesale environment., • Strong expertise in TCP/IP, routing, switching, firewalls, and Azure networking (ExpressRoute/VPN)., • Proven experience with Windows and Linux server administration, along with virtualisation platforms (VMware/Hyper-V). Familiarity with AS/400 (iSeries) connectivity is advantageous., • Hands-on experience with Microsoft Azure (IaaS and PaaS)., • Demonstrated ability to lead technical teams and manage high-pressure incident response, including root cause analysis and service restoration in line with SLA commitments., • Strong communication, documentation, and stakeholder engagement skills across technical teams, service desk, suppliers, and business units., • Experience with IT service management practices, including Jira, SLA tracking, incident and problem management, and CAB processes., • Solid expertise in Active Directory and related services, including Group Policy, DNS, and AD Sites and Services.

Operations Specialist & Excellence Coach The Operations Specialist & Excellence Coach is responsible for developing store teams, maintaining operational excellence, and ensuring compliance with Domino’s brand standards across all locations. Reporting directly to the Franchisee, or his appointed head of department. This field-based role combines hands-on training with operational coaching and evaluation to improve performance, develop future leaders, and deliver outstanding customer experiences. Working closely with Store Managers, Area Managers, Regional Managers, and Head Office, the successful candidate will drive continuous improvement through structured training, coaching, store evaluations, and performance support. This is a field based role requiring regular travel between company-operated stores. Key Responsibilities Training & Development • Deliver comprehensive induction programmes for new team members and managers., • Conduct classroom-based and practical, on-the-job training sessions., • Ensure team members are competent in operational procedures, food preparation, customer service, food safety, and health & safety requirements., • Assess individual performance and provide structured coaching, mentoring, and feedback., • Support Store Managers with performance improvement plans and targeted development initiatives., • Identify training gaps and design programmes to address operational weaknesses., • Maintain accurate training records, certifications, and development plans., • Take ownership of management and team member sign-offs, ensuring timely completion., • Ensure all mandatory Domino’s learning programmes and compliance training are completed across stores., • Support career progression by identifying and developing future leaders through succession planning and mentorship. Operations Excellence & Store Evaluations • Conduct regular Operational Standards Assessment (OSAs) and provide timely written and verbal feedback following each visit., • Evaluate stores against Domino’s operational standards and coach teams to improve performance., • Identify operational gaps and implement corrective action plans., • Support stores in achieving and maintaining the highest operational standards, aiming for Elite Performance and successful official evaluations., • Monitor compliance with operational procedures, cleanliness standards, food safety requirements, and customer service expectations., • Lead by example as an ambassador for Domino’s standards and best practices., • Share best practices across the business to improve consistency and performance. Coaching & Business Support • Build strong working relationships with Store Managers, Area Managers, Regional Managers, and Head Office teams., • Conduct regular operational meetings with store leadership teams to review performance and identify opportunities for improvement., • Provide immediate coaching and support following evaluation visits where required., • Support stores during peak trading periods or when operational performance issues arise., • Assist with new store openings and operational transitions., • Support the rollout of new products, systems, promotions, and operational procedures., • Provide constructive recommendations and contribute to special projects that enhance business performance., • Manage workload effectively to meet the evolving needs of the business while maintaining high standards. Skills & Experience Essential • Previous experience in a Quick Service Restaurant (QSR) or retail operations environment, preferably within Domino’s or a similar brand., • Strong knowledge of operational standards, food safety, health & safety, and customer service excellence., • Demonstrated experience in training, coaching, and developing teams., • Excellent verbal and written communication skills., • Strong organisational, planning, and time management abilities., • Ability to work independently while managing multiple priorities across different locations., • Excellent problem-solving and decision-making skills., • Results-driven with a proactive, hands-on approach., • High attention to detail with a commitment to maintaining exceptional operational standards., • Confident using Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook and willing to present and lead workshops using such tools., • Full UK driving licence and willingness to travel regularly between stores. Desirable • Previous experience coordinating multi-site training programmes., • Experience supporting new store openings., • Knowledge of Domino’s operational systems, policies, and procedures., • Experience conducting operational audits or evaluations. Key Competencies • Coaching and mentoring, • Leadership development, • Operational excellence, • Performance management, • Communication and relationship building, • Organisation and planning, • Problem solving and analytical thinking, • Adaptability and resilience, • Process-driven mindset, • Commitment to continuous improvement Benefits • Competitive salary, • Company laptop, • Company mobile phone, • Business travel support (where applicable)

Field Service Engineer Denham Deploy it. Maintain it. Trust it with lives! Embark on a career where technical mastery meets global operational impact. As a Field Service Engineer within our Product and Engineering Support team at Denham, youll join a tight-knit group of technical experts serving as the face of Martin-Baker on the hangar floor. From cutting-edge F-35 programmes to legacy platforms, your hands-on expertise ensures our life-saving equipment performs perfectly in the most extreme, safety-critical environments worldwide. Direct Impact, Global Scale. Life-Saving Mission. At Martin-Baker, the work we do matters. We design, manufacture and support life-saving equipment used by aircrew around the world. Our products operate in demanding environments, where quality, reliability and attention to detail are critical. Were proud of our long history in aerospace and defence, also focused on the future. Joining Martin-Baker means becoming part of a business with a clear purpose, strong engineering capability and a long-term commitment to its people, products and customers. Whether you work in engineering, operations, commercial, finance, supply chain or support functions, your contribution helps deliver equipment that protects lives. It is challenging work, but it is also meaningful, and with over 7,700 lives saved, it gives our people the opportunity to be part of something with real impact. The Opportunity As a Field Service Engineer, you will base your work at our Denham site, stepping into an active role that involves regular international travel for the maintenance, repair, and trial installation of ejection seats and aircraft canopy systems worldwide. You will find a high-stakes, autonomous environment where your engineering precision directly impacts military and civil aviation clients on a global stage. This is an exciting opportunity to work closely with Design Engineers and Human Factors specialists to retrofit seats into aircraft. Youll gain unparalleled exposure to international hangar operations while operating within a highly supportive and engaged engineering team. This role is based at the Denham site but requires complete willingness to travel extensively for assignments lasting from one to several weeks post-training. What Youll Do Global Deployment : Travel internationally to support military and civil aviation clients for maintenance, repair, and trial installation assignments. Technical Maintenance : Perform high-precision repairs on ejection seats and explosive aircraft canopy cords with flawless technical accuracy. Trial Installations (TIs) : Partner directly with Design Engineers and Human Factors specialists to successfully retrofit seats into aircraft. Customer Liaison : Manage high-pressure on-site interactions, deliver robust technical solutions, and professionally manage client expectations. Engineering Precision : Maintain strict tool control while accurately interpreting complex engineering drawings and technical manuals. What Were Looking For Ejection Seat Expertise : Direct, practical experience with ejection seat maintenance or canopy fitting (essential). Industry Experience : A proven background in the Aerospace or Aeronautical engineering industry (essential). Qualifications : HNC, BTEC, or NVQ Level 3/4 in Mechanical Engineering, Aerospace Engineering, or a related discipline (essential). Technical Skills : Exceptional mechanical aptitude and the ability to interpret intricate engineering documentation (essential). Flexibility : Complete willingness to travel extensively and work independently post-training (essential). Communication : High level of professionalism and diplomatic touch to handle difficult, on-site customer situations (essential). Military Background : Experience within the RAF Armament trade, a similar military role, or aircraft/helicopter line maintenance (desirable). Share and demonstrate the Martin-Baker values. Our Values At Martin-Baker, we value professionalism, understanding, teamwork, humility, accountability and integrity. We look for people who take pride in their work, collaborate openly and act with care because the work we do matters. What We Offer Excellent pension package with strong employer support Martin-Baker contributes 9% of your salary (non-contributory to the employee), with further employer contributions that grow as you increase your own Life Assurance Lunchtime finish on a Friday Personalised training and development plan Healthcare plan 25 days annual leave plus bank holidays Opportunity to purchase additional annual leave Martin-Baker + (retail discounts platform) Occupational Health team Workplace Nursery Benefit scheme Cycle to work scheme How to Apply / Your Interview Journey Please submit your CV and should you wish, a brief covering letter outlining your suitability, including any relevant experience, skills and expertise you can bring to the role. Hit "Apply Now" After submitting your application, your details will be reviewed and the recruitment team will be in touch. Initial Telephone interview: A detailed conversation with your Recruitment Business Partner to understand your background and motivation for joining Martin-Baker. First Stage Interview : An initial virtual discussion (via Teams) with the Hiring Manager to explore your background, motivations, and technical engineering suitability. Final Stage Interview : A face-to-face formal interview at our Denham site with members of the leadership team, allowing you to demonstrate your technical capability and approach. We believe in equal opportunity, committed to creating an inclusive environment where everyone is respected. We want you to be able to do your best work. Martin-Baker is a signatory to the Armed Forces Covenant, showing our support and commitment to our Armed Forces and their families, proudly supporting those who serve. This role is subject to pre-employment screening in line with the UK Governments Baseline Personnel Security Standard (BPSS). The role also involves access to information governed by U.S. Export Control Laws (including ITAR); therefore, all applicants must satisfy ITAR eligibility requirements. TPBN1_UKTJ

Sales & Service Manager About the Role Support the Store Manager to manage all aspect of the store operations and lead the sales team members to ensure commercial objectives are achieved Deputising Store Manager absence when required. What you'll do • Demonstrate excellent selling behaviours, being a role model to the sales team to consistently deliver personal key performance indicators, • Support the Store Manager to engage, coach and develop the team to ensure the store delivers its sales targets and associated key performance indicators., • Oversee the sales floor, demonstrating excellent Floor Control skills to ensure the store is great place to shop., • Consistently review and utilise store CSAT insight to identify actions to improve the customer experience and store operations, • Support in the delivery of store operations and Visual Merchandising principles to deliver best practice retail standards and create the required shopping experience, • Continually upskill in knowledge of our products to be a product expert, role modelling and educating the team to utilise product knowledge to drive sales, • Organise and prioritise required tasks to ensure business needs are met whilst protecting sales and service in store, • Provide regular feedback to the team to motivate and engage to improve performance where required., • Support the S...

Retail & Catering Manager - TESC Wathgill £33,408 per annum 40 hours per week We're looking for an experienced, hands-on Retail & Catering Manager to lead a busy, fast-paced operation at TESC Wathgill. This is a fully accountable, dual-role position, combining retail leadership with active involvement in the kitchen. The successful candidate will be a chef-qualified operator who is confident cooking, leading from the front, and maintaining high standards across both retail and catering. What You'll Be Doing • Managing the day-to-day retail and catering operation, ensuring smooth and efficient service, • Leading from the front in the kitchen, supporting food preparation, cooking, and service when required, • Delivering high-quality food and an excellent customer experience, • Leading, motivating, and developing your team, • Managing budgets, labour, stock, and financial controls, • Driving Health & Safety and Food Safety compliance, • Building strong client relationships and continuously improving service, • Overseeing menu planning, food production, and waste controlAbout You, • Experience in a Unit Manager, Retail Manager, or Catering Manager role within a food-led environment, • Chef qualified with the ability and confidence to cook and support kitchen operations as needed, • Strong lead...

Manage a retail store team, ensure smooth operations, and provide excellent customer service in a fast-paced environment, while developing leadership skills for career growth.

The Customer Relationship Manager role in the retail industry is focused on fostering positive customer experiences and building lasting relationships. This permanent position, based in London, requires a proactive individual to oversee customer service operations and ensure satisfaction. Client Details This opportunity is with a well-established company in the retail industry. As a medium-sized organisation, they are committed to delivering exceptional customer experiences through efficient processes and innovative solutions. Description Manage and enhance customer relationships to ensure satisfaction and loyalty. Oversee customer service operations to meet and exceed quality standards. Develop and implement strategies to improve customer engagement and retention. Act as the main point of contact for customer queries and resolve issues promptly. Collaborate with internal departments to ensure seamless customer experiences. Analyse customer feedback to identify trends and recommend improvements. Prepare regular reports on customer service performance and key metrics. Ensure compliance with company policies and procedures in all customer interactions.Profile A successful Customer Relationship Manager should have: Previous experience in customer service or a related field, preferably in the retail industry. Strong communication and interpersonal skills to build trust with customers and colleagues. Proven ability to develop and implement customer-focused strategies. Experience in analysing data and generating actionable insights. Attention to detail and a commitment to delivering high-quality service. Problem-solving abilities to address challenges efficiently and effectively.Job Offer Competitive salary ranging from £45,000 to £60,000 per annum. Permanent position offering stability and career growth opportunities. Located in London, providing access to a vibrant and diverse working environment. Opportunity to work within a well-established company in the retail industry.If you are passionate about delivering exceptional customer experiences and are ready to take the next step in your career, we encourage you to apply for this exciting opportunity

Cyber Security Manager About the role Reporting to the IT Director, you will lead the cybersecurity function through a modern, 3-Layer Operating Model. Your primary focus is to govern our outsourced Managed Detection & Response (MDR/SOC) partners, own the internal GRC (Governance, Risk, and Compliance) framework, and ensure data protection standards are met. You will act as the strategic link between external security experts and our internal Architecture and Platform Engineering teams to ensure the organisation remains secure, compliant, and AI-ready. About the Group My client is a large, privately owned international business operating across multiple sectors, with a significant presence in retail, wholesale, healthcare, property, manufacturing, and financial services. With operations spanning several regions, the business serves millions of customers and employs a substantial workforce across its various divisions. The company is focused on long-term growth, operational excellence, and innovation, investing in modern technology platforms and data-driven capabilities to support its strategic objectives. Cybersecurity, data protection, and digital transformation are key priorities as the organisation continues to modernise its technology landscape and expand the use of cloud and AI-enabled services. Key Responsibilities Act as the primary owner for our outsourced 24/7 SOC/MDR partners. Monitor their performance against SLAs, manage incident escalations, and ensure they are proactively hunting threats across our Azure and Snowflake environments. Own the implementation and operation of data security to discover, classify, and protect sensitive data across the group, supporting our broader AI roadmap. Maintain the Group Information Security Policy, Cyber Risk Register, and Risk Appetite statements. Lead internal and external security audits, ensuring UK GDPR compliance and managing regulatory reporting. Partner with the technology team to ensure that cybersecurity policies are translated into automated "Golden Path" guardrails. Translate complex security alerts into business-relevant risk stories for the IT Director and the Board.Required Skills and Experience (Must-have) Proven experience managing high-performance external Managed Security Service Providers (MSSP) or MDR vendors. Deep knowledge of ISO 27001, NIST, and UK GDPR. Experience maintaining a formal Enterprise Risk Register. Familiarity with DSPM (Data Security Posture Management) tools like Cyera or similar data discovery platforms. High-level understanding of Azure/AWS security controls, Identity protocols (OIDC/SAML), and MFA strategies (Entra ID). Experience coordinating response and recovery efforts between external forensic teams and internal IT functions. Ability to tell "risk stories" that align security investment to margin preservation and business continuity. Skilled at holding external partners accountable and driving value from service contracts. Focuses on material risk reduction rather than theoretical compliance. For more information, contact or (phone number removed) If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website

Premier Work Support are recruiting a Branch Manager for a senior leadership role within a fast-paced builders' merchant/retail environment in West London. You will be responsible for driving operational performance, delivering excellent customer service, and leading and developing a team across all branch functions. Key Responsibilities Deliver excellent customer service in person and by phone Handle enquiries, orders, complaints, and ensure accurate processing and documentation Coordinate customer orders, deliveries, schedules, and stock management Oversee trade counter operations and ensure smooth daily running Maintain accurate stock control and support purchasing processes Ensure adequate staffing levels and act as Duty Manager when required (including key holding, opening/closing site) Manage daily admin including tills, banking, and sales reporting Produce and review sales and performance reports Ensure full Health & Safety compliance across the branch Oversee maintenance of premises, plant, and equipment Manage staff wellbeing, attendance, holidays, and sickness Act as the link between senior management and branch staff Handle staff relations, including conflict resolution and disciplinary matters The role may include occasional physical stock handling and requires flexibility with working hours.Requirements Strong leadership and team management experience Excellent customer service and organisational skills Ability to work in a fast-paced operational environment IT literate (Microsoft Office and internal systems) Builders' merchant or retail management experience preferred Forklift licence beneficial but not essentialBenefits Salary: £45,000 per annum 22 days holiday + 8 bank holidays Pension scheme Private medical cover (employee, partner, and dependants) Career progression opportunities Hours Monday-Friday 7:00am-5:00pm, plus 1 Saturday in 4 If you are an experienced leader looking for a senior branch role, apply today

Store Manager | Fashion Retail | Chiswick | Up to £37,000 + Bonus Store Manager Opportunity Are you an experienced Store Manager, Retail Manager or Branch Manager looking for your next challenge in fashion retail? We're recruiting for a Store Manager to lead a successful fashion retail store in Chiswick. This is a fantastic opportunity for a passionate retail leader who enjoys developing people, driving commercial performance and creating a brilliant customer experience. This isn't a role for someone who wants to sit in the office. We're looking for a hands on Store Manager who thrives in a fast paced environment, isn't afraid to roll their sleeves up and can inspire their team to deliver exceptional results every day. What's in it for you? Salary up to £37,000 plus bonus Generous staff discount 28 days holiday including bank holidays Genuine career progression opportunities Join a growing and successful retail business Supportive leadership team and positive culture The Store Manager Role As Store Manager, you will have full responsibility for the performance of the store. You'll lead from the front, coach your team, drive sales and ensure high standards across every area of the business. Key responsibilities include: Leading, motivating and developing your team Driving sales performance and delivering KPI targets Creating an exceptional customer experience Managing store operations, stock control and visual merchandising Recruiting, training and developing future talent Building a high performing and engaged team culture Ensuring excellent standards across the store at all times Using commercial awareness to maximise opportunities and drive profitability About You To be successful in this Store Manager role, you'll have: Previous experience as a Store Manager, Fashion Retail Manager, Retail Manager or Branch Manager A strong track record of delivering sales growth and KPI performance Experience managing, coaching and developing retail teams The ability to lead from the front in a fast paced retail environment Strong commercial awareness and decision making skills A positive, energetic and proactive leadership style A passion for customer service and delivering results through people This Store Manager opportunity would suit someone from fashion, lifestyle, footwear, accessories or premium retail who enjoys making a real impact and building successful teams. If you're an ambitious Store Manager looking for your next challenge in Chiswick, we'd love to hear from you. Apply today. Zachary Daniels is a Niche, National & International Recruitment Consultancy. BH35880

Founded in 2003 Wasabi's vision is to lovingly create and serve delicious Asian food for a busy nation. Wasabi now has 42 thriving restaurants across London and major UK cities and 4 in New York and in 2019, we introduced Wasabi Home Ben to the grocery channel , launch ing exclusively in Sainsbury's . Building on that success, the grocery business broadened its reach to Tesco in September 2022, followed by exciting launches in Co-op and Morrisons in 2024. Wasabi grocery has seen phenomenal growth and is now a £62m RSV brand. Wasabi proudly stands as the No. 2 chilled ready-meal brand in the market , consistently attracting new customers to the category through an innovative East Asian range. Wasabi's menu is celebrated for its unique character, exceptional freshness, and bold flavours. Our diverse range is designed to delight a wide audience, delivering both comfort and excitement with every bite. We have an ambitious 5-year growth strategy, focusing on new restaurants, franchise partnerships, and international expansion. As we prepare for our next phase of growth and innovation, we have an incredibly exciting opportunity for a Restaurant Marketing Manager to join our Marketing Team based in Park Royal. The Role: The Restaurant Marketing Manager is a senior delivery leader within the Wasabi marketing team, responsible for translating the agreed restaurant marketing strategy into high-impact campaigns, channel plans, and customer initiatives. This role owns the day-to-day delivery of restaurant marketing activity, from integrated campaign management and social channel execution to go-to-market planning, ensuring all work is insight-led, creatively strong, and delivers against agreed commercial KPIs. Working closely with the Marketing Director and cross-functional teams, this is a hands-on role that demands both strategic understanding and executional excellence. The right candidate is comfortable moving between a campaign brief and a performance dashboard, and thrives in a fast-paced, lean team environment where initiative and commercial instinct are valued as much as process. Key Responsibilities: Campaign planning & Delivery Translate the agreed restaurant marketing strategy into integrated annual and campaign-level marketing plans, ensuring alignment to business priorities Lead development and execution of 360 marketing campaigns from brief through to evaluation; managing timelines, budgets, agency relationships, and cross-functional sign-off Own the Restaurant Marketing Calendar, ensuring all activity is sequenced effectively against commercial priorities and key trading occasions Embed a robust post-activity analysis process, ensuring learnings are captured and fed back into future planning Creative Executive & Agency Management Brief, develop, and deliver campaigns within the established creative platform and brand guidelines, ensuring consistency across all customer touchpoints Champion bold, distinctive creative thinking within the agreed brand framework, pushing agency partners to deliver work that cuts through Manage day-to-day relationships with creative, media, and production agencies, setting briefs, managing feedback cycles, and maintaining high output standards Digital & Social Media Own the day-to-day management and growth of Wasabi's restaurant social media channels (Instagram, TikTok, and others), executing against the social strategy set by the Marketing Director Manage CRM and loyalty marketing, owning customer lifecycle communications through the Wasabi app and owned channels to drive frequency and retention Plan and manage performance marketing activity (paid social, paid search) in support of campaign and commercial objectives Drive delivery channel marketing on aggregator platforms (Uber Eats, Deliveroo, and others) — managing promotional activity, brand visibility, and platform performance Go-to-market execution Lead go-to-market planning and execution for new product launches, working closely with the Food team to ensure strong commercial and creative cut-through Contribute customer insight and campaign learnings to the NPD/EPD pipeline process, acting as the voice of the customer in food development conversations Local Store Marketing Develop and manage the LSM toolkit, translating the central LSM strategy into practical, impactful materials and resources that empower restaurant teams to market locally Work with Area Managers to build operational understanding of marketing-led sales drivers and ensure local execution is consistent with brand standards Insight, Performance & Reporting Champion a customer-first approach using data, research, and behavioural insight to sharpen campaign decisions and channel plans Own campaign performance tracking, reporting against agreed KPIs and using data to continuously optimise activity in-flight and post-campaign Work closely with the Customer Insights Manager to surface growth opportunities and bring insight to bear on briefs and strategy Stakeholder & Cross-functional Collaboration Build strong working relationships across Operations, Finance, Food, and Grocery Marketing, ensuring alignment and shared ownership of marketing plan Collaborate with the Grocery Marketing team at relevant touchpoints to maintain a coherent omnichannel brand experience Represent marketing effectively in cross-functional forums, communicating plans, results, and priorities clearly to non-marketing stakeholders Budget management Manage the day-to-day restaurant marketing budget with commercial discipline, tracking spend against plan and ensuring strong ROI Provide timely financial reporting to the Marketing Director, flagging risks and opportunities as they arise Our Requirements: We are looking for a commercially minded, hands-on marketing professional with a proven track record of delivering impactful campaigns and managing digital channels in a QSR, multi-site hospitality, or retail environment. This individual combines strong executional capability with digital fluency and real commercial instinct; comfortable managing multiple workstreams at pace in a lean team where you are as likely to be doing as directing. Proven experience in a senior marketing role within QSR, multi-site hospitality, or retail Strong campaign management capability, able to take a brief from insight through to execution and rigorous post-campaign evaluation Demonstrated ability to deliver against commercial KPIs including revenue, transactions, and ROI Strong agency management skills, able to write effective briefs, manage creative development, and hold partners to high standards Commercially astute, with experience managing and optimising marketing budgets Hands-on digital and social expertise, managing social channels, performance marketing, and CRM/loyalty programmes Genuinely social media fluent with experience in influencer and creator marketing, and a clear understanding of how to build brand reach through authentic, user-generated content Highly collaborative and able to work effectively across Operations, Finance, Food, and other functions without losing momentum Excellent organisational skills; able to manage multiple priorities and deliver at pace without compromising quality Comfortable in a fast-moving, lean-resource environment; resourceful, resilient, and solutions-focused A genuine passion for food, hospitality, and building brands that people love In return we provide: A great working environment Pension scheme Target Bonus Refer A Friend Scheme Free Sushi or hot food (vegan options available) 50% discount in our Branches Employee Assistant Programme Hybrid working model Long Service Awards Wagestream - a financial wellbeing benefit that lets you access your pay as you earn it in real time and manage savings Life Assurance Electric Vehicle Scheme through Octapus Cycle To Work Free on-site parking A variety of discounts (shopping, food & drink, entertainment and health & fitness) through Perkbox and The opportunity to develop your skills within a growing company. Our people make us who we are. Join a company where you'll have the opportunity to work for a growing company and build a real career. COME ROLL WITH US! TPBN1_UKCT

Job Title: Store Manager Location: Twickenham Basic Salary: £30,000 - £35,000 DOE Bonus Potential: Up to £1.000+ per month OTE: Between £42,000 - £47,000+ per annum Shift and Schedule: Trading hours are 9:30 am - 6 pm Monday to Saturday & 10 am - 4 pm on Sundays. 5 out of 7 days working pattern. Priority Recruitment are pleased to present this exciting opportunity for a Store Leader based in Twickenham. This is an exciting opportunity to take ownership of one of our clients' stores, with clear progression into Cluster and Area roles for those who perform. You’ll be supported by a hands-on franchise owner and Regional Manager, within one of the UK’s most recognised and award-winning telecoms brands. Are you an experienced Store Manager or senior telecoms leader ready to run a high-opportunity store and maximise both performance and earnings? What’s in it for you: Basic salary between £30,000 to £35,000 DOE Uncapped monthly commission - realistic OTE £42,000 - £47,000+ Clear progression path into Cluster and Area roles Great employee discounts for you, plus friends and family Premium accessories available at cost price Regular incentives, performance bonuses, quizzes and monthly awards Annual Christmas Party and Awards CeremonyMore about the role: Taking full ownership of store performance, driving sales, profitability and KPI delivery. Leading, coaching and developing your team to consistently exceed targets. Creating a high-performance culture where accountability and motivation go hand in hand. Delivering an exceptional customer experience while maximising every sales opportunity. Analysing performance data, identifying opportunities and implementing action plans. Ensuring visual standards and operational excellence are maintained at all times. Recruiting, mentoring and developing talent within your store. Working closely with the Franchise Owner and Operations Manager to drive commercial growth. Leading from the front - setting the standard in attitude, energy and sales focus.Successful Applicant: A proven track record of delivering and exceeding sales targets and KPIs. Confident managing performance - able to challenge, coach and develop others. Comfortable working in a fast-paced, target-driven environment. Commercially aware, data-driven and able to spot opportunities to grow revenue. Passionate about technology and customer experience. Self-motivated and financially driven - someone who backs themselves to earn well through performance.About Priority Recruitment We are a retail specialist agency, established in 2012 with a unique goal in mind: to create genuinely awesome recruitment experiences with a personal touch. With a 4.9/5 rating on Google, we value our staff and go out of our way to ensure they have a positive experience with our clients and us. Whether you’re an experienced Store Manager or are ready for the next step in your managerial career, this is an incredible opportunity to become a part of an ambitious and successful brand. Apply now for more details, we’d love to hear from you

Interim HR Business Partner West London | £350 per day | Immediate Start Are you an experienced HR Business Partner looking to make an immediate impact? Working on behalf of a reputable fashion organisation, we are recruiting a qualified HR professional on an interim basis to provide full generalist HR support during a period of internal change. This is a hands-on, standalone role with real breadth - you will be the day-to-day HR point of contact for senior leadership, managers and employees across the business. The role offers genuine variety, autonomy and the chance to make an immediate impact in an organisation that takes its people seriously. Role Summary: Location: West London with occasional travel to Essex Contract type: Interim Day rate: £350 per day Start date: Immediate Key Responsibilities: Generalist HR Advisory Act as the primary HR contact for the Managing Director, managers, store leadership and employees, providing timely, commercially aware generalist HR advice. Provide sound guidance on UK employment law, ensuring the business remains compliant with current and emerging legislation, including the Employment Rights Act 2025. Support and coach managers through the full range of employee relations matters, including disciplinary and grievance processes, capability, absence management and performance improvement. Lead on complex ER case management, ensuring procedural fairness, proportionality and accurate documentation throughout. Engage with external parties, including legal counsel and ACAS, where required.Employee Lifecycle Management Issue offer letters and contracts of employment for new starters; set up and maintain personnel files, raise Oracle Fusion work items, and carry out right-to-work and ID verification checks. Coordinate employment references via the Recruitment Assistant, ensuring all pre-employment checks are completed in a timely and compliant manner. Manage all leaver processes: issue leaver letters, ensure personnel and electronic files are closed down appropriately, conduct or record exit interviews, and action any post-employment obligations. Produce contract amendment letters for changes to job title, location, working hours or terms; update Oracle Fusion and the payroll system accordingly. Produce all FTC, secondment and intern offer letters; proactively diarise end dates and manage renewals or terminations in a timely manner.Onboarding & Induction Design and coordinate a structured and engaging onboarding experience for all new hires, liaising with each department to secure induction schedules and sending joining information to new employees and their Line Managers. Deliver the HR component of the induction programme, ensuring new employees understand company policies, culture and ways of working from day one.Probation & Performance Management Manage the full probation cycle for all new employees: diarise review dates, issue review communications to Line Managers, manage extensions, and issue confirmation or extension letters accordingly. Support managers in identifying and addressing performance concerns, providing clear guidance on informal and formal processes. Assist with the coordination of the annual performance review cycle where required.HR Systems & Data Maintain Oracle Fusion and Bright HR with all employment changes in real time, including new hires, leavers, job changes and contractual amendments. Act as a superuser for both platforms, ensuring data integrity across HR and payroll. Generate HR management information and reporting as required, using people data to inform decision-making. Ensure GDPR compliance across all HR data management activity.Policy, Compliance & Process Improvement Review, maintain and update HR policies and procedures to reflect current employment legislation and best practice. Identify and implement process improvements across HR operations to increase efficiency and improve the employee experience. Support any change management, restructuring or TUPE activity as required.About You You will be an experienced HR Generalist, HR Manager or HR Business Partner who is equally at home advising senior stakeholders and getting hands-on with day-to-day HR operations. You will be used to working at pace in a standalone capacity, can quickly build credibility with leadership, and bring calm authority to a busy HR function. Essential CIPD qualified (Level 5 minimum; Level 7 preferred). Proven experience in a generalist HR role at Manager, Generalist or HRBP level, ideally including previous interim or contract assignments. Strong, broad HR background covering the full employee lifecycle - ideally within a retail, multi-site or consumer-facing environment. Solid knowledge of UK employment law and HR best practice, including current developments under the Employment Rights Act 2025. Demonstrable experience managing complex ER cases independently. Confident and credible communicator, able to advise and influence at MD and senior leadership level. Experienced with HRIS platforms; Oracle Fusion experience highly advantageous. Immediately available or on a notice period of no more than one week.Desirable Familiarity with Bright HR. Experience supporting organisational change, including restructures or transitions. Exposure to global or internationally complex organisations.How to Apply To register your interest in this interim opportunity, please submit your CV in confidence. Shortlisted candidates will be contacted promptly. For a confidential discussion, please contact our team directly

Our client is a high-end and very prestigious Jewellery company based in Central London. They are seeking an experienced Franchise Account Manager. Operating within a fast-paced and highly dynamic luxury environment, the Franchise Account Manager is responsible for developing commercial partnerships across international selected Franchise territories. This role is pivotal in optimizing commercial performance, elevating brand presence, and delivering a state-of-the-art B2B client experience aligned with the highest standards of luxury retail. Role and Responsibility: Operations & Execution: Oversee end-to-end order management including allocation, invoicing and logistics Ensure seamless coordination between internal teams and external partners Maintain accurate reporting, trackers and cash flow visibility Cross-Functional Coordination: Coordinate with Merchandising, Production, Finance, Logistics and Marketing teams Ensure alignment across all business functions to deliver operational excellence Commercial Management: Drives sales performance and profitability across selected Franchise Accounts Analyse sales trends, stock levels, and market dynamics to identify growth opportunities Develop and execute strategic action plans aligned with global objectives Client Management: Act as primary point of contact for selected Franchise partners Advise on Product Strategy, Merchandising and Retail excellence Showroom & Brand Experience: Prepare and present collections for key client meetings and exhibitions Support showroom excellence and product storytelling at HQ Contribute to maintaining the highest standards of brand presentation. A University Degree is preferred along with strong commercial acumen with a strategic mindset. Must be proactive, reliable and solutions-driven with excellent communication and stakeholder management skills. Jewellery experience is essential. TPBN1_UKTJ

NPD Project Manager London Circa £45,000 Alexander Steele Recruitment is delighted to continue its partnership with a highly successful and growing private label food manufacturer as they strengthen their Innovation and NPD function. Due to continued growth and investment, an exciting opportunity has arisen for a UK NPD Project & Portfolio Manager to join the business. This is a highly visible role that sits at the centre of the organisation, coordinating innovation activity across multiple sites and ensuring projects are successfully delivered from concept through to launch. Working closely with NPD, Supply Chain, Operations, Commercial and Finance teams, you will play a key role in driving the innovation pipeline and ensuring projects remain on track, on budget and aligned to business objectives. About the Role • Manage a diverse portfolio of innovation and product development projects across the UK business, • Coordinate cross-functional teams to ensure successful delivery of projects from concept through to launch, • Drive project timelines, manage risks and maintain clear communication with stakeholders, • Support product launches, raw material transitions and project governance processes, • Work closely with internal teams and retail customers to ensure key milestones are achieved, • Lead project reviews, identify improvement opportunities and drive best practice across the innovation process, • Provide visibility of project status and performance to senior leadership teams About the Candidate We are looking for an organised and commercially aware project professional who thrives in a fast-paced food manufacturing environment. You will have: • Previous experience managing NPD, innovation or change projects within FMCG manufacturing, • A strong understanding of the product development lifecycle and stage-gate processes, • Experience working across multiple functions including NPD, Supply Chain, Operations and Commercial teams, • Excellent stakeholder management and communication skills, • The ability to manage multiple priorities and deliver projects to challenging deadlines, • Strong problem-solving skills and a proactive approach to driving projects forward, • Degree-level education or equivalent, with project management qualifications viewed favourably Why This Opportunity? • Join a growing and ambitious food manufacturing business with an exciting innovation agenda, • Take ownership of high-profile projects that directly impact business growth, • Work across multiple UK sites and collaborate with senior leaders across the organisation, • Play a key role in shaping and improving innovation and project management processes, • Excellent opportunity to further develop your career within a business that continues to invest in both its people and product portfolio

Sunday-Wednesday Evenings Off At Sams, we believe in creating a welcoming and inclusive environment for both our guests and our team. Our commitment to excellence in hospitality is matched by our dedication to fostering a supportive workplace where every member of the team can grow and thrive. Founded in 2019 by renowned restaurateur Sam Harrison. Our menus celebrate the finest seasonal produce from across the UK, with a focus on Anglo-French cuisine. We pride ourselves on sourcing ingredients from small artisan suppliers, ensuring quality and freshness in every dish. Complementing our food is a carefully curated wine list, handpicked by Sam himself, featuring selections from wineries he has personally visited. Sam's, Genuine Restaurants Group awards: 2023, Caterer's 11th best place to work in Hospitality in UK! Recently nominated for Catey's restaurateur of the year award 2023. Recently nominated by the public as the 2nd favourite restaurant in London in 2023, in the Harden's Guide. Role Overview: As Sous Chef at Sams, youll be a senior leader in the kitchen, supporting the Head Chef in day-to-day operations and stepping up to lead the team in their absence. Youll oversee prep, service, and section management, helping to train and motivate chefs while ensuring dishes consistently meet our high standards. With a strong grasp of kitchen systems, cost control, and food safety, youll play a central role in delivering an efficient, collaborative and high-performing kitchen environment. Pay: Pay consists of house salary + an average of tronc Benefits: Team Festivities We have two big celebrations every year to recognise and reward your hard work Friends & Family Perks Enjoy exclusive discounts across all our venues Great Food for You Free meals provided when you're on shift Share the Opportunity Earn bonuses through our generous referral programme Here for You Confidential support through our Employee Assistance Programme Incredible Discounts- Access to discounts for restaurants, retail, gyms and travel Cycle to Work Scheme - Save on bikes and accessories while spreading the cost Insiders Pour Wines and spirits available for team members at trade price Grow with Us opportunities for progression and development Private Healthcare Access to BUPA health cover after 2 years of service Challenge Accepted Performance and Competition Awards and Bonuses Milestones: Anniversary Meal Celebrate your work anniversary with a complimentary lunch or dinner for two people, every year! Loyalty Rewards Earn extra holiday for every year after your third year You will need: Bundles of passion and enthusiasm, a true love for our authentic hospitality To demonstrate a stable background working in a busy, high end restaurant and/or bar Right to Work in the UK Credible, positive references from former employers At Sams, we celebrate diversity and champion inclusion. Everyone is welcome, respected, and valued - just as they are. Were proud to be an inclusive employer and welcome applications from people of all backgrounds and identities. TPBN1_UKCT

Director of Human Resources - EMEA West London (with travel to Essex & Amsterdam) | Permanent, Full-Time | Competitive Executive Package This is a rare and compelling opportunity to take ownership of the entire HR function across a globally recognised lifestyle and apparel brand's EMEA operations. Reporting directly to the Chief Human Resources Officer, you will be the most senior HR voice in the region, covering three key hubs: West London, Essex, and Amsterdam. This is not a purely strategic role - nor is it purely operational. It demands both. You will shape the people agenda from the boardroom and deliver it on the ground, navigating the nuances of UK and Dutch employment law, building high-performing teams, and embedding a culture that is inclusive, energised, and ready for growth. The brand behind this role is a household name in lifestyle fashion - with a portfolio that spans apparel, fragrance, footwear, and accessories - sold and recognised across global markets. Their EMEA operation is at an exciting point of evolution, and the right person will play a central role in shaping what it becomes. What You'll Be Responsible For - Director of Human Resources EMEA Strategic HR Leadership Partner with the London-based Managing Director and US senior leadership team to align the people strategy with global business priorities Lead organisational design initiatives that drive efficiency and cross-border collaboration between UK and Netherlands teams Act as a trusted coach and advisor to regional directors and department heads on leadership, culture, and talent Talent Acquisition & Performance Oversee recruitment strategy to attract top-tier talent across fashion, retail, and corporate functions in competitive European markets Implement and embed performance management frameworks that foster high performance, continuous feedback, and accountability Lead succession planning and talent reviews to build a robust internal leadership pipeline Employee Relations, Culture & Legal Serve as the primary escalation point for complex ER matters, ensuring resolutions are fair, consistent, and legally compliant Design and deliver engagement initiatives tailored to both corporate office environments and operational/logistics hubs Manage relationships with external employment lawyers across the UK and Netherlands, providing expert internal liaison on disputes, restructuring, and regulatory changes Compensation, Benefits & Payroll Take end-to-end accountability for regional payroll co-ordination across all three EMEA sites, partnering with finance and external payroll vendors Ensure compliance with UK and Dutch employment legislation - including Works Councils and CAO regulations Partner with Global Total Rewards to ensure compensation and benefits packages remain competitive in each market Facilities & Office Operations Oversee EMEA facilities and property operations, managing relationships with landlords, vendors, and health & safety inspectors Lead office space planning, lease renewals, and workplace safety protocols in accordance with local regulations What We're Looking For - Director of Human Resources EMEA The successful candidate will bring a rare combination of commercial credibility, genuine people instinct, and multi-jurisdictional expertise. Specifically, we are seeking: A minimum of 8-10 years' progressive HR experience, with at least 3-5 years in a senior leadership or Director-level role Demonstrable multi-site and cross-border experience, specifically across the UK and the Netherlands Deep knowledge of UK employment law and solid working knowledge of Dutch labour law, including Works Council navigation A background in apparel, retail, wholesale, or consumer goods is highly desirable Proven experience managing payroll operations and vendor relationships across multiple jurisdictions Experience collaborating with external legal counsel on complex European employment matters Exceptional stakeholder management skills - comfortable operating at executive level and influencing across cultural and geographic boundaries CIPD Level 7 qualification (or equivalent); Bachelor's degree in HR or Business Administration - Master's preferred Fluency in English is essential; Dutch language skills are a distinct advantage What's on Offer Competitive executive salary and performance-based bonus scheme Comprehensive benefits package including private medical insurance, life assurance, and contributory pension Employee discounts across an extensive portfolio of globally recognised brands A dynamic, international working environment within a creative and collaborative business Real influence - this is a seat at the table, not an advisory function How to Apply - Director of Human Resources EMEA All applications and enquiries are handled with the strictest confidence - your details will never be shared with any third party without your explicit consent, and we will always speak with you before approaching a client on your behalf

Sous Chef - Weekdays only! Location: London Working Pattern: Monday to Friday Salary: Up to £16.80 per hour, depending on experience Benefits: Free meal on shifts, no bank holiday working and work life balance. Are you ready to bring your culinary talent to the next level in a vibrant kitchen where creativity, collaboration, and excellence are always on the menu? We're looking for a passionate Sous Chef who lives and breathes food to join our Eurest team in London. Someone who thrives in a fast-paced environment, supports their Head Chef with confidence, and brings both skill and flair to every service. This role is perfect for a driven chef ready to help shape exceptional dining experiences while leading by example. You'll support a talented brigade of chefs, help refine menus, and bring flavour, precision, and energy to every plate. Services include breakfast, lunch, dinner, hospitality and retail. At Eurest, we are the experts in workplace catering, operating in over 700 workspaces every day. We know that fuelling employees throughout the day can help to sharpen their thinking, nourish their bodies and minds and ultimately, motivate them to perform at their best. Our workplace food experiences are driven by our promise to live more sustainably and responsibly, working towards our goal of net zero. Key Responsibilities Support the Head Chef in delivering food that's full of flavour, consistency, and visual appeal across varied service formats, from wholesome grab and go to elegant plated dishes. Stay curious - help shape menus that celebrate quality ingredients and smart nutritional choices. Help foster a positive, high-performing kitchen culture where culinary standards are championed every day. Assist with ordering, stock control, and kitchen organisation to ensure smooth, efficient operations. Maintain best-in-class food hygiene and safety, with presentation that always feels considered. Support training, mentoring, and the development of junior chefs within the brigade. What you'll bring to the table A confident Sous Chef with experience in quality-focused kitchens ideally within contract catering. A love for food that's both nourishing and exciting, think modern techniques, bold flavours, and balanced plates. Strong organisational skills - you know your way around a rota, prep list, and stockroom. Passion for developing others, you lead by example and raise the bar A sharp eye for food safety, consistency, and detail. Knowledge of portioning, food cost and waste control, flavour should be smart as well as satisfying. Hungry for more? We also offer exciting culinary pathways for team members who want to level up. With real-time mentoring, hands-on experience, and the chance to earn recognised qualifications, it's a delicious way to grow your skills while doing what you love. Job Reference: com/2606/43122001/52816993/SU #Eurest Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! TPBN1_UKCT

We are looking for an Assistant Bars Manager to join our team at the Royal Albert Hall. Managed by Rhubarb Hospitality Collection, the Royal Albert Hall bars consist of 16 unique outlets across the venue, each offering a different concept, menu, and customer experience to keep things dynamic and exciting. All of our bars offer something different, so versatility and the ability to thrive in a varied environment are key to this role. Being an efficient communicator and strong organiser is essential to ensure our team delivers outstanding service and our guests are consistently well looked after. Were looking for a hands on, customer focused manager from a fast paced bar, lounge, or food retail environment. Personality and presence are just as important as experience. What Youll Be Doing Supporting the Bars Manager in overseeing the day-to-day operations across multiple bar outlets Leading from the front to deliver exceptional customer service in a high-volume environment Supervising, training, and motivating bar teams to maintain high service and product standards Assisting with stock management, ordering, and wastage control Ensuring all bars are fully compliant with licensing, health & safety, and company procedures Building strong relationships with team members and creating a positive working environment What Were Looking For Experience as a Supervisor or Assistant Manager in a busy bar, hospitality, or retail environment A confident leader who can motivate and engage a diverse team Strong organisational skills and the ability to multitask effectively A proactive, hands-on approach with excellent attention to detail The ability to stay calm and professional under pressure A passion for delivering outstanding guest experiences Good to Know The role offers a competitive salary of £35,000, along with ongoing training, development, and clear progression opportunities. You will have the chance to participate in regular wine, beer, and food tastings, as well as receive WSET training and study support to further enhance your expertise. In addition, youll benefit from a generous 40% discount across all restaurants and venues, plus valuable cross-exposure to a variety of venues and events in London and beyond. Our Inclusion Commitments OVG is for everyone. Diversity drives innovation, strengthens our people, improves our service, and raises our excellence. Wherever you come from, wherever you are going, wed love to hear from you. If you need any additional support or adjustments with your application, let us know and we will work with you to ensure you have everything you need. Employee Screening and Eligibility to Work In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. TPBN1_UKCT

IT Technician Annual Salary: £35,000- £45,000 Location: West London Job Type: Full-timeWe are seeking an IT Support Technician who thrives in a hardware-focused support role within fast-paced environments. This role involves hands-on troubleshooting and day-to-day operational support across various devices, networks, and Microsoft 365, ensuring smooth IT operations for both head office staff and the dealer network. Experience in large enterprises or multi-site businesses is highly beneficial. Day-to-day of the role: Hardware & Desktop Support (Primary Focus): Provide 1st / 2nd line IT support for HQ and dealer network users. Support and maintain desktops, laptops (Lenovo/Dell/HP), printers, scanners, meeting-room equipment, and other peripherals. Diagnose, repair, and replace hardware components; perform regular preventive maintenance. Manage IT asset inventory, including procurement, deployment, and lifecycle trackin Software & Systems Support: Install, configure, and maintain Windows 7/10/11 and Microsoft 365 applications. Support M365 user account creation, permissions, licensing, and configuration. Assist with onboarding/offboarding processes (accounts, devices, access). Provide user training and promote best practices across the organisation and retail network. Network & Infrastructure: Support basic network troubleshooting (LAN, Wi-Fi, switches, routers, cabling). Liaise with external vendors for network or infrastructure escalations. Provide IT support to our dealer network, including retail systems, remote access, and OEM applications. Assist with the rollout of dealer-facing systems or digital retail tools (e.g., DMS, CRM, diagnostics platforms). Security & Compliance: Follow IT security guidelines and help enforce compliance aligned with GDPR, ICMS, and internal policies. Maintain documentation, SOPs, and user guides; contribute to knowledge base development. Support periodic audits, security checks, and system access reviews.Required Skills & Qualifications: 1-3 years of experience in an IT Support / Desktop Support role (enterprise or multi-site preferred). Strong hands-on experience with PC and laptop hardware maintenance and troubleshooting. Good understanding of Windows OS (Win7/10/11) and Microsoft 365 environment. Basic networking knowledge (LAN/Wi-Fi, switches, routers). Awareness of GDPR and experience working under information security policies. Excellent communication skills with the ability to support users of varying technical levels. Strong problem-solving skills, organised and capable of managing multiple issues simultaneously. Customer-focused mindset with a proactive, service-oriented approach.If you are interested in this position please apply online or for more information please contact me on

Assistant Branch Manager Location: Hounslow Hours: Monday - Friday: 7:30am - 4:30pm | Saturday: 8:30am - 12:30pm Salary: £30,000-£32,000 About the Role Our client is looking for a motivated and hands-on Assistant Branch Manager to support the day-to-day running of a busy trade branch. This is an excellent opportunity for someone with experience in the trade, building products, or retail sector who is ready to take the next step into a leadership role. Working closely with the Branch Manager, you'll play a key role in delivering outstanding customer service, supporting and developing the team, and ensuring the branch operates efficiently and profitably. This is a varied role combining customer service, sales support, warehouse operations, and people management. Key Responsibilities Support the Branch Manager with the day-to-day running of the branch. Lead, motivate, and develop the branch team to deliver excellent customer service and achieve business objectives. Deliver exceptional customer service both face-to-face, over the telephone, and via email. Provide product advice, quotations, and sales support to customers. Build and maintain strong relationships with new and existing trade customers. Assist with business development and the opening of new trade accounts. Ensure customer orders are processed accurately and efficiently. Oversee warehouse operations, ensuring orders are picked, packed, and dispatched correctly. Monitor stock levels, carry out stock checks, and maintain accurate inventory records. Assist with goods in, deliveries, and general warehouse duties when required. Support the implementation of company procedures, health and safety standards, and operational best practices. Deputise for the Branch Manager during periods of absence. About You We're looking for someone who can lead by example and thrives in a fast-paced trade environment. You will have: Previous experience within a builders' merchant, trade counter, UPVC, fenestration, construction supplies, or retail environment. Previous supervisory, team leader, or management experience. Excellent customer service and communication skills. Strong organisational skills with great attention to detail. A proactive, hands-on approach and the ability to motivate others. Good commercial awareness and a focus on achieving results. The ability to prioritise workloads and perform well under pressure. A reliable, flexible, and professional attitude. A full UK driving licence would be advantageous.INDWARE Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position

Retail Supervisor | Richmond, London | Up to £31,000 + Benefits We are seeking a motivated and hands-on Supervisor to support the leadership of a fashion boutique in a high-performing store for a well-established, founder-led premium British retail brand. Located in Richmond this multi-brand boutique is Known for its carefully selected collection of contemporary fashion and accessories. This is a fantastic opportunity to play a key role in delivering strong weekly performance while contributing to a brand built on offering unique shopping experiences and timeless styles. The Role As Supervisor, you will support the manager in driving performance on the shopfloor, leading by example and ensuring the team delivers outstanding service. You will help create a high-energy, sales-driven environment, maintaining operational standards while acting as a role model for customer experience and team engagement. This is a high-density environment requiring energy, resilience, and strong commercial awareness. You will take ownership of the shopfloor during key trading periods and support the wider leadership team in delivering store success. Key Responsibilities Support the management team in motivating and developing a high-performing team Lead by example on the shopfloor, driving sales and delivering an exceptional customer experience Contribute to achieving key KPIs including UPT, ATV, and customer capture Maintain high standards of visual merchandising and overall store presentation Support day-to-day operations, including stock, replenishment, and general store tasks Take responsibility for the shopfloor during trading periods, ensuring smooth daily operations Provide guidance and support to team members, helping to build confidence and capability About You Experience in a Supervisor or senior sales role within a premium or service-led retail environment A hands-on team player who enjoys being on the shopfloor Passionate about delivering exceptional customer experiences Commercially aware, with a basic understanding of retail KPIs Resilient and adaptable in a fast-paced, high-volume environment Strong attention to detail in product presentation and store standards Has previous experience or a strong interest in digital marketing Positive, proactive, and confident in supporting and guiding others The Environment Founder-led business with strong values and clear direction Collaborative culture where ideas are encouraged and valued High trust with opportunities to take ownership Shopfloor-first approach focused on service, sales, and team engagement Inclusive, supportive, and professional team environment What's on Offer Up to £31,000 salary Fantastic commission scheme earning up to £500 per month £1,200 per year uniform allowance No late trading hours Opportunity to grow within a premium retail environment Work within a respected and established retail brand If you are an ambitious Supervisor looking to grow within a fast-paced retail environment, we would love to hear from you. BH36297

Technical Facilities Manager - Shopping Centre Location: West London Salary: Up to £60,000 per annum Role type: Permanent, full-time We are seeking a technically competent and hands-on Technical Facilities Manager to oversee the safe, compliant and efficient operation of all building systems and services at a small shopping centre in West London. This is a key role for an experienced facilities professional with a strong building services engineering or M&E background and the confidence to manage both day-to-day operational delivery and structured capital, lifecycle and contractor-led programmes. The Technical Facilities Manager will work closely with the Centre Manager on operational, occupier and stakeholder matters, while also engaging with the Property Manager on budgets, major approvals, programme reporting and longer-term asset planning. Key Responsibilities Provide technically competent facilities management across all building services, plant, systems and common areas. Ensure the centre remains safe, statutory compliant and operationally resilient at all times. Manage planned preventative maintenance, reactive maintenance and lifecycle works across M&E, fabric and specialist systems. Oversee contractors, consultants and service partners, ensuring strong performance, value for money and compliance with agreed service levels. Lead and coordinate capital works, lifecycle projects and major maintenance programmes from planning through to delivery. Maintain accurate records, reports, risk registers, compliance documentation and budget information. Support the Centre Manager with operational issues, occupier communications, incident response and stakeholder requirements. Work with the Property Manager on budget planning, major approvals, technical reporting and programme updates. Monitor health and safety, statutory testing, permits to work, contractor RAMS and site compliance processes. Identify opportunities to improve efficiency, reduce risk and enhance the reliability of building systems. About You Strong technical facilities management experience, ideally within retail, shopping centre, commercial property or a similar public-facing environment. Building services engineering, mechanical and electrical, or M&E maintenance background is essential. Good working knowledge of statutory compliance, health and safety, contractor management and building services operations. Experience managing planned maintenance, reactive works, lifecycle projects and capital works programmes. Knowledge of lifts, escalators and vertical transportation systems would be highly valuable. Confident communicator, able to work with centre management, property management, contractors, occupiers and external stakeholders. Commercially aware, organised and capable of managing budgets, reports, approvals and competing priorities. Relevant technical, engineering, FM, health and safety or building services qualifications would be advantageous. The Opportunity This is an excellent opportunity for a technically strong FM professional to take ownership of the operational and engineering performance of a well-positioned West London shopping centre. The role offers variety, visibility and the chance to combine hands-on technical oversight with project delivery, contractor management and client-facing reporting. Salary: Up to £60,000 per annum, depending on experience. To apply, please submit your CV outlining your technical FM, building services engineering or M&E experience, together with any relevant shopping centre, retail or commercial property background

We are seeking a dynamic and relationship-driven Employer Account Executive to join our Restart team. This is a pivotal, employer-facing role focused on engaging with hiring managers to understand their recruitment needs and collaboratively design tailored pathways into employment for participants across our employability programmes. As an Employer Account Executive, you’ll play a key role in fostering strong partnerships with employers to promote inclusive recruitment practices. These may include initiatives such as Disability Confident, work trials, and working interviews. Your efforts will directly contribute to our commitment to delivering social value by supporting individuals who are long-term unemployed in their journey back into sustainable employment. You will work closely with our internal teams and external stakeholders to identify opportunities, generate leads, and deliver a high-quality, responsive service that exceeds employer expectations. We’re looking for someone with a proactive mindset and a passion for making a difference. Ideally, you will have experience in employer engagement, account management, or business development. However, we welcome candidates from diverse backgrounds who demonstrate the right attitude and aptitude for the role. You should be confident in engaging with stakeholders through various channels, including phone, face-to-face meetings, and digital platforms. Experience in campaign management and social media marketing is advantageous but not essential. In return for your dedication, knowledge, and commitment, we’re offering a competitive salary range £35,000 to £40,000 p.a. (dependent on experience) with these great benefits: 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days) 2 Volunteer Days Company Pension Scheme - 5% Employee 5% Employer Health Insurance Allowance Employer Paid Healthcare Cash Plan, incl. 3 x salary life assurance Annual Pay Review Enhanced Maternity/Adoption and Paternity Pay Arrangements Free access to BenefitHub – an online portal with access to a wide range of retail discounts, Life Assurance, Cycle to Work Scheme, Tax Saver Commuter Tickets Refer a Friend Scheme Interested? There’s an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on (phone number removed) . Seetec Group is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee owners. People are at the front, centre and heart of every service we provide and each decision we make. What it means to be employee-owned. What our people say. Location: Uxbridge When not in the office you will be on the road meeting employers, business development, attending events etc. Hours: 37 hours a week. Monday to Thursday 8.30 am to 5pm, Friday 8.30 am to 4.30pm Closing Date: 14 July 2026 Key Responsibilities Work with local teams to identify new and existing opportunities using robust employer data to target prospective local and regional employers Increase the number of employers who choose to work with Pluss to recruit their workforce by building positive relationships underpinned by a high-quality responsive service which exceeds expectations. Ensure information on vacancies is communicated promptly to the operations teams whilst adhering to specified processes. Maintain an employer contact database and keep accurate employer records. Skills and Experience Essential Business to business sales, marketing, networking Very strong written and verbal communication skills Working with external senior managers in an account management capacity Working in a performance target driven environment e.g. recruitment consultant, sales representatives Desirable Knowledge of employment legislation governing recruitment practices Administration or delivery of recruitment and assessment processes Knowledge of social media, utilised for networking and lead generation Ability to sell a range of services to match the needs of internal and external customers * Working in recruitment, publicly funded services or other similar sectors

Sales & Marketing Assistant Events Full-Time & Part-Time Roles Available | Full Training Provided | South London River is growing, and our move into a bright new South London office marks an exciting next step in our journey. Were looking for ambitious, confident, and motivated people to join our Sales & Marketing team as we continue expanding our live event campaigns across the UK. This is a hands-on role where youll gain practical experience in customer engagement, brand representation, sales, marketing, and campaign delivery. Youll be working directly with the public at event locations, helping our clients increase brand awareness, build customer relationships, and create memorable face-to-face experiences. No previous sales or marketing experience is required. We provide full training, ongoing mentorship, and development opportunities for people who are ready to learn, grow, and take ownership of their progression. This is an on-site, events-based role not door-to-door. About River At River, we specialise in face-to-face customer acquisition through live event campaigns. We work with well-known UK clients, helping them connect with customers through professional, engaging, and high-energy brand representation. Our focus is simple: create strong customer experiences, deliver results for our clients, and develop people from within. Our new London office gives us the space to grow, train, collaborate, and build the next phase of River. The Role As a Sales & Marketing Assistant, youll support the delivery of client campaigns across pop-up events and promotional spaces. Youll be involved in customer conversations, brand awareness, campaign activity, and sales support. Youll also receivecoaching in communication, customer behaviour, sales strategy, leadership, and campaign performance. This role is ideal for someone who wants more than a routine job and is ready to build transferable business skills in a fast-moving environment. Key Responsibilities Represent client brands professionally at live event campaigns Engage with customers in a confident, friendly, and informative way Share key information about our clients products, services, campaigns, and values Support the set-up and organisation of event spaces Help increase brand awareness through positive face-to-face interactions Work with the team to achieve campaign goals and customer engagement targets Attend training sessions, meetings, and development workshops Learn practical sales, marketing, and customer acquisition skills Shadow experienced team members to understand leadership, campaign coordination, and performance management Contribute ideas and feedback to help improve campaign delivery What Were Looking For Were looking for people with the right attitude, not a perfect CV. You could be a strong fit if you are: Confident and comfortable speaking with new people Positive, professional, and self-motivated Open to learning, coaching, and constructive feedback Able to adapt in a fast-paced event environment Goal-focused and willing to take ownership of your development A strong communicator with good interpersonal skills Organised, reliable, and proactive Able to work well as part of a team Interested in sales, marketing, events, business development, or leadership Previous experience in sales, customer service, hospitality, retail, promotions, events, or marketing can be useful, but it is not required. What River Offers Base pay plus performance-based commission Full training and mentorship from day one A clear development path based on performance and growth Hands-on experience in sales, marketing, events, and customer engagement Training in communication, customer behaviour, brand representation, and campaign delivery A bright new London office environment Professional development workshops and networking opportunities Optional team nights, travel opportunities, holidays, and city breaks Performance-based incentives A supportive team culture where effort, progress, and ideas are recognised Progression at River At River, we believe in promoting from within. As you develop, there may be opportunities to progress into wider areas of the business, including team leadership, campaign coordination, recruitment, client liaison, marketing, social media, and operations. Your development will be based on consistency, performance, attitude, and your ability to take on responsibility. Were looking for people who want to grow with us as we build the next stage of River from our new London office. Role Details Location: CLAPHAM Role type: Full-time and part-time available Work style: On-site, events-based Experience required: No previous experience needed Training: Full training provided Pay structure: Base pay plus performance-based commission Apply Today Ready to build your skills, confidence, and career with River? Apply today and be part of the next chapter. Your future starts with action. TPBN1_UKTJ

Contract Manager / Twickenham / Salary: £35,000 – £45,000 Per Annum + Benefits SPA Ltd Commercial Property Maintenance is a highly successful commercial maintenance company with a 20-year history of working for well- known property managers such as Colliers, Workman, MJ Mapp and JLL, amongst others. The company provides reactive maintenance, planned maintenance and refurbishment services to large commercial buildings, retail centres and industrial sites throughout London and the South East. The Contract Manager Role: As our Contract Manager you will work directly with the Operations Manager and will be responsible for helping fulfil our clients and commercial property maintenance requirements. This is an exciting opportunity for someone who is likely to have direct contractor or client side experience and be able to price jobs independently, win repeat work from clients, manage subcontractors and keep margins on target. What’s on Offer? Competitive salary of £35,000 – £45,000, depending on experience. Monthly team profit share + bonus after qualifying period Be part of a supportive team within a growing company. Key Responsibilities of the Contract Manager: Liaising with client facilities managers ( FMs) re quote and job requirements. Visiting sites to establish work scope and meeting client FMs Liaising with subcontractors on quotes and job scheduling Liaising with clients on job scheduling Ordering materials as required Keeping job management system up to date. Sending job reports to clients once job completed. Liaising with accounts / admin as required on job queries for billing What We’re Looking For: Experience in property maintenance, facilities management, or property management Proven track record dealing with contractors and clients Is able to price jobs independently. Is able to win repeat work from clients. Can manage subcontractors effectively. Is able to keep margins on target. What’s Next? If you’re interested in this exciting new Contract Manager role, we would love to hear from you. APPLY NOW for immediate consideration

Chef Manager - Empress State Building, Central London £42,000 per annum 37.5 hours per week Monday to Friday I 7am-3pm or 8am-4pm We're looking for a strong, fast-paced Chef Manager to lead a high-profile operation at the Empress State Building in Central London. This role requires a confident, hands-on leader who can thrive in a demanding environment, build excellent client relationships, and consistently deliver high standards. You'll take ownership of a busy, multi-service catering operation, delivering breakfast, lunch, hospitality, coffee shop, and retail, while leading and developing your team to perform at their best. Key Responsibilities Lead from the front in a fast-paced, high-volume kitchen environment Deliver consistently high-quality food and service standards Build and maintain strong, professional client relationships Oversee all food preparation and ensure smooth, efficient service Take full responsibility for kitchen operations, stock, and ordering Drive standards in food safety, hygiene, and compliance (COSHH/Food Hygiene) Manage, coach, and develop your team to ensure high performance Maintain a well-organised, efficient, and positive kitchen culture About You Experienced Chef Manager or Head Chef used to high-pressure environments A confident leader who thrives in fast-paced, demanding operations Strong client-facing skills with the ability to build credibility quickly Highly organised with excellent communication skills Hands-on, resilient, and solutions-focused Passionate about delivering consistent, high-quality food Desirable: NVQ, City & Guilds, or equivalent catering qualification Why This Role? This is a fantastic opportunity to take on a high-visibility site where your ability to lead, build relationships, and deliver under pressure will make a real impact. We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking.com and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com/0206/40828001/52794848/SU #Energy Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! TPBN1_UKCT

Job Role: Shift Leader Salary: 50K - 55K per annum Our client is the UK’s largest independent engineering and services business. Its Facilities Services division provides mechanical, electrical, and integrated building maintenance. The company offers a national footprint with strong regional presence to ensure commercial spaces, public infrastructure, and retail sites operate efficiently, safely, and sustainably. Qualifications and Experience required: Must have HVAP qualification. · Thorough working knowledge of one functional area through significant job experience & training · Experience of supporting a business contract and/or providing support to a professional function · Likely to have 5 years business experience and/or be fully qualified within a mechanical or electrical trade · Significant M&E Operations Management experience within a business critical client environment · HV or LV Authorised Person · Requirement to complete the critical environment training, and to carry out scenario training as per schedule, guide and training shift team on SOPs/EOPs etc · Experience with HV generation and control systems · Experience with working within a critical and secure environment Resposibilities • Establish good working relationships with the client Facilities Management Team, to ensure proactive, open and co-operative partnership, • Monitor component, system and building performance against target profiles via Building Management System and alert platform, • Contribute information as required for regular and exception reports, • Propose variations or modifications to modes of operation and or the times of operation of systems so as to minimise energy consumption, • Invoke escalation when required through established communication channels, • Provide ownership of Building Management System making adjustments to plant and systems as appropriate, • Ensure required documentation and records are maintained in line with client processes and procedures, • Responsible for incident management and completion of associated forms, • Work as part of a cohesive team interacting with other departments to ensure optimum service levels, • Input to planning and execution of activities to ensure optimal delivery in line with company and client safety rules and operating procedures, • Operate within agreed operational and/or management guidelines, • Interact with client or users around specific work efforts and deliverables, • Support the delivery of Health and Safety in line with policy and standards, • Manage the activities of others to meet deadlines and quality standards taking account of impact outside area of responsibility, • Focus of work is predominantly against defined targets but performs a range of tasks from complex to straightforward as listed below, • Ensure Plantroom checks are completed at the start and end of shifts., • Non Critical and Critical comms is checked intermittently., • Critical alarms cleared or uncleared, or in hand alarms have been verbally explained to next shift person., • Any subcontractor within the portfolio has been logged into shift log., • Ensure the Shift Log is kept up to date with relative and informed information that proactively assists the Shift team deliver to a constant high standard. o Ensure the Shift Handover Report is sent before the end of shift without exception o Ensure all asset and operational issues are clearly recorded to meet the monthly SLA’s Develop a comprehensive understanding of the building layout, functions and complexities through developed practices through scenario drills, continuous assessments, staff training and personal development. Ensure a consistent and up to date understanding of site and asset operational status, utilising the Building Management System and Shift Team. Be able to articulate full status on request. Complete and issue authorisation to work documentation to a consistent high standard. Ensure that all statutory documentation is kept up to date and is available for inspection or audit when required. Make sure H&S and statutory tasks are completed correctly. Look to recommend improvements to your work processes by providing suggestions and solutions in writing if requested. Carry out Contractor Inductions and complete all paperwork as required. Ensure all Plant Rooms, BMS Room and Storage Facilities are both clean and tidy with regular weekly inspections carried out. To make sure any plant withdrawn from service is isolated, locked and tagged correctly and tracked until back in service using both email correspondence and the Shift Log Book. Assist the Contract Manager by advising of any PPM’s that are outstanding and will affect the performance of the Building or Client Reports, to ensure zero failure. Prioritise PPM’s to ensure all works are completed on schedule and relevant paperwork is completed to a constant high standard. Ensure any issued PPM’s and Reactive tasks are recovered from the Shift team before end of shift, and that the CAFM is updated to avoid overdue activities. Ensure 0% failure on reactive tasks by clearing tasks from CAFM system or intelligently extending. Take ownership of impending service delivery failures, implementing appropriate mitigating action(s) and engage with Contract Manager to resolve. Will need to allocate work to the shift team to ensure that they are fully utilised through the shift. Manage shift roster and shift cover. Produce technical reports as required by Contract Manager. Form part of the emergency call out response team. Will need to manage the permit to work system whilst on shift. Will be required to produce update SOPs/EOPs as required. Will be required to stand in for the Contract manager as and when required. Provide Shift cover for leave and sickness. To assist the Contract Manager in programming critical maintenance activities. Assume ownership and accountability of the Shift Team output when on duty. Liaise with Operational and Management teams plus other Shift Leaders to ensure the most productive use of the Operations Team. To work with other members to provide great customer service. Undertake supervisory role in terms of team leadership, experience/training deficiencies, appraisals, performance and discipline including: · Complete bi-annual documented 1-2-1 meetings for relevant staff. Monitoring general performance and agreed objectives. · Complete and document Annual Performance Review for your direct reports · Ensure the Absence and Timekeeping Reporting Procedure is strictly adhered to at all times by all members of the Operations Team. · Manage Annual Leave planning within shift team in line with the site policy ensuring zero impact on operations. · Log in Shift Book and report absences including lateness’s to the Contract Manager and Contract Administractor on a daily basis. · Ensure the Shift Team work efficiently and safely to complete PPM’s and Reactive Tasks to resolve all client issues within the agreed SLA’s. Working hours: 7 to7 continental shift pattern

Our client is one of the worlds leading data centre specialists who maintain data centres in the UK, Europe and World Wide. They now have an opportunity for a Shift Leader to join the team on a permanent basis. The Responsibilities: • Maintaining and keeping in good repair, the buildings mechanical & electrical systems along with all associated component parts of Data Centres. Routine tests, checks and record keeping for all the buildings systems HV Switching, writing HV/LV switching schedules, • Maintain water systems and all records to the highest standard in accordance with L8 Legislation., • Undertake daily walk rounds of client areas and plant rooms to note and rectify any defects and to maintain Plant rooms in a clean, tidy and safe condition. Liaise and arrange sub contractor support and effectively manage and control all sub-contractors, including cleaning. To monitor the buildings environmental temperature, humidity, and space conditions and ensuring that they are maintained in accordance with the business requirement To monitor and adjust as deemed necessary, the building management systems (BMS) to control the buildings HVAC to optimal levels of efficiency. Provide rapid and effective response to customer and helpdesk calls and defects. Provide innovative solutions to improve building, plant and system energy efficiency. Manage, rectify and record defects through the Help Desk to ensure all are rectified within SLA timeframes. Keep the Shift Manager and Operations Manager briefed on all issues and progress. Raise hazard, incident and flash reports Use the Log Book System to store all records and certification for the site. Manage defects to completion; including full investigation, sourcing materials, provision of quotes, raising of Purchase Orders and arrangement of rectification. They are looking for a Shift Leader Salary including shift allowance £69,000 to £70,000 + Bonus + Annual Salary increases 4on, 4off, 4on, 6off, 6on, 4off Overtime Available at 1.5x hourly rate Pension 20 Shift Days Holiday Cycle to work Scheme Life Assurance Retail Discounts There will also be a great opportunity to progress within supervisory and management positions etc. To be considered for the post you will need to have relevant electrical qualifications and experience in a similar role carrying out building services maintenance in a critical environment. City and Guilds, NVQ or equivalent is essential Previous experience with HV in a Data Centre This job involves the maintenance and upkeep of the building systems, AHUs/Lighting/Power/UPS/HV/Generators/Cooling systems/BMS/Faultfinding etc. The HV ticket doesn't necessarily need to be in date. If you would like to be considered for this incredible job opportunity, apply now online or contact Tarik Bell-Ross on (phone number removed) / (url removed) RG Setsquare is acting as an Employment Agency in relation to this vacancy

Our client is one of the worlds leading data centre specialists who maintain data centres in the UK, Europe and World Wide. They now have an opportunity for a Shift Leader to join the team on a permanent basis. The Responsibilities: • Maintaining and keeping in good repair, the buildings mechanical & electrical systems along with all associated component parts of Data Centres. Routine tests, checks and record keeping for all the buildings systems HV Switching, writing HV/LV switching schedules, • Maintain water systems and all records to the highest standard in accordance with L8 Legislation., • Undertake daily walk rounds of client areas and plant rooms to note and rectify any defects and to maintain Plant rooms in a clean, tidy and safe condition. Liaise and arrange sub contractor support and effectively manage and control all sub-contractors, including cleaning. To monitor the buildings environmental temperature, humidity, and space conditions and ensuring that they are maintained in accordance with the business requirement To monitor and adjust as deemed necessary, the building management systems (BMS) to control the buildings HVAC to optimal levels of efficiency. Provide rapid and effective response to customer and helpdesk calls and defects. Provide innovative solutions to improve building, plant and system energy efficiency. Manage, rectify and record defects through the Help Desk to ensure all are rectified within SLA timeframes. Keep the Shift Manager and Operations Manager briefed on all issues and progress. Raise hazard, incident and flash reports Use the Log Book System to store all records and certification for the site. Manage defects to completion; including full investigation, sourcing materials, provision of quotes, raising of Purchase Orders and arrangement of rectification. They are looking for a Shift Leader Salary including shift allowance £69,000 to £70,000 + Bonus + Annual Salary increases 4on, 4off, 4on, 6off, 6on, 4off Overtime Available at 1.5x hourly rate Pension 20 Shift Days Holiday Cycle to work Scheme Life Assurance Retail Discounts There will also be a great opportunity to progress within supervisory and management positions etc. To be considered for the post you will need to have relevant electrical qualifications and experience in a similar role carrying out building services maintenance in a critical environment. City and Guilds, NVQ or equivalent is essential Previous experience with HV in a Data Centre This job involves the maintenance and upkeep of the building systems, AHUs/Lighting/Power/UPS/HV/Generators/Cooling systems/BMS/Faultfinding etc. The HV ticket doesn't necessarily need to be in date. If you would like to be considered for this incredible job opportunity, apply now online or contact Tarik Bell-Ross on (phone number removed) / (url removed) RG Setsquare is acting as an Employment Agency in relation to this vacancy

Who are we? Dnata is one of the worlds largest air and travel services providers. We provide a comprehensive range of inflight catering, onboard retail, supply chain and logistics services at all major and regional airports across the UK. Dnata Catering provide expertly crafted inflight catering services, delivering fresh and high-quality meals at major and regional airports across the UK. As the leading Halal caterer in the UK, we also provide tailored experiences to meet each customers unique needs. Were a leader in VIP catering, offering bespoke inflight to private and charter clients. The Role To support the Head Chef in the effective management of all kitchen operations within a high-volume catering environment. The Senior Sous Chef is responsible for ensuring food quality, operational efficiency, team leadership, and full compliance with company, legal, Food Safety, and Health & Safety standards. In the absence of the Head Chef, the Senior Sous Chef will assume full operational responsibility for the kitchen and maintain overall accountability for performance, compliance, and team management. Key Responsibilities Operational Management Oversee daily kitchen production to ensure consistency, quality, and efficiency Ensure all food is prepared and presented in accordance with company and customer specifications Manage workflow and labour allocation to meet operational demands Monitor productivity and maintain high performance standards Leadership & Team Management Lead, manage, and motivate a large brigade of chefs Ensure workload is fairly distributed and performance expectations are clear Support recruitment, induction, training, and development of kitchen staff Maintain discipline, structure, and positive team morale Facilitate effective communication between kitchen leadership and senior management Compliance & Food Safety Ensure full compliance with HACCP procedures Maintain adherence to all Food Safety and Health & Safety legislation Monitor hygiene standards and ensure all audit requirements are met Promote a culture of safety, accountability, and best practice Financial & Cost Control Support cost management, including labour control, stock management, and waste minimisation Ensure food production operates within agreed cost parameters Monitor stock usage and support effective ordering procedures Deputising for Head Chef Assume full responsibility for the kitchen in the absence of the Head Chef Maintain operational continuity and decision-making authority Ensure all standards, KPIs, and compliance require Skills, Knowledge And Expertise City and Guilds or BTEC in professional cookery 2 years experience cooking in a professional environment Computer literate Ability to communicate with those at all levels Attention to detail and accuracy A thorough understanding of health and safety regulations Basic Food Hygiene Certificate Basic Health and Safety Certificate A methodical and logical approach to work Benefits An opportunity to be part of the Emirates global family. Free breakfast, lunch and dinner on site Free tea and coffee Simply health Plan Refer a Friend Scheme Discounted gym membership at over 2000 gyms nationwide Cycle to Work Scheme Opportunity to enhance your learning through our inhouse apprenticeship programme If you're invited to interview, please let us know if there are any adjustments we can make to ensure you're cleared for take-off and able to perform at your best. Were committed to making the recruitment journey as smooth and inclusive as possible TPBN1_UKCT

The Role: Your background doesnt define your career path. Your potential does. ?? Talent is everywhere, but opportunities are not. At City Plumbing, were changing that across our Southern branches by looking for everyday high performers from all walks of life to join our team. We don't care about a perfect CV or decades of trade experience. Whether you have recently graduated, are bringing a fresh perspective from outside our industry, or are simply looking to take that next big step in your career, we have brilliant branch operations opportunities available right across the South of England. We have an enviable track record of developing our people, taking colleagues from entry-level branch roles and fast-tracking them straight into our future regional leadership team. Key Responsibilities: Customer Engagement: Partnering with our local trade and retail customers, building relationships, and selling our specialist product ranges. Branch Operations: Getting stuck in with a collaborative team to manage stock, improve local logistics, and drive branch success. Tech Innovation: Embracing modern branch technology to streamline the customer experience and improve how we work. You: We are looking for our leaders of the future and our experts of tomorrow. To be considered as our future leaders, we are looking for: A down-to-earth and collaborative approach. Care for your work and a natural ability to engage with customers. A willingness to learn, sell, and fast-track your own career. The confidence to challenge us to do things differently. Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! Were proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and were super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. Benefits Package and Cultural Environment: Lucrative Bonus Discounts, savings and cash back at numerous retailers Life assurance Extended family policy including maternity, paternity, additional annual leave and more Mental Health First Aiders and Employee Assistance Programme, we look out for each other Complete induction and a company that lets you grow and encourages development Financial education and loans Flexible working patterns A business striving to create an environment of inclusion so everyone can be their true self And more! #BelongWithUs Were passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We dont want you to fit our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an ffer of employment. TPBN1_UKTJ

GSE Engineer – Heathrow Location: Heathrow Airport Salary: £47,047.50 + £3,500 Shift Allowance + £500 London Weighting Shift: 4 on / 4 off (2pm – 2am) Holt Recruitment are working in partnership with a leading provider of aviation ground support equipment, supporting major UK airports, to recruit a GSE Engineer based at Heathrow. This is a fantastic opportunity to join a well-established operation offering long-term stability, strong earning potential, and excellent benefits. The Role As a GSE Engineer, you will be responsible for maintaining and repairing a wide range of ground support equipment, ensuring reliability and safety across airport operations. Key responsibilities include: Servicing, maintenance, and repair of GSE equipment Carrying out mechanical and electrical planned preventative maintenance (PPM) Diagnosing faults and completing repairs efficiently Ensuring all paperwork and job records are completed to a high standard Delivering a high level of customer service to internal stakeholders Complying with all health & safety regulations Liaising with internal teams and supporting operational requirementsRequirements Proven experience in HGV maintenance or similar heavy equipment Strong mechanical and electrical diagnostic skills Ability to obtain a 5-year checkable work history for airside pass clearance HGV Class 1 Licence (desirable) Relevant engineering qualification (City & Guilds or equivalent) Ability to pass CRC checks and complete GSAT trainingWhat’s on Offer Competitive salary package Annual bonus Contributory pension scheme Life assurance (2x salary) Enhanced parental leave policies Increasing annual leave with service On-site parking Employee welfare scheme (vouchers & rewards) Employee assistance programme (health, retail & gym discounts, counselling, Cycle2Work scheme) Interested? Contact David at Holt Recruitment today on (phone number removed) or apply with your CV to find out more. Holt Recruitment – Specialising in Plant, Agricultural, Powered Access, Forklift, Lift & Access, Static plant. We recruit across the UK for Mobile Plant Engineer, Mobile Plant Fitter, Plant Engineer, Plant Fitter, Agricultural Engineer, Agricultural Mechanic, Powered Access Engineer, Forklift Engineer, MHE Engineer, Generator Engineer. DH

Oak View Group Oak View Group is reinventing the way the world comes together. Driven by a passion to revolutionise the live events industry with dynamic thinking and an unshakeable dedication to those we serve, OVG turns up the volume on what makes life extraordinary. From inspired development to curated hospitality, from brand innovation to premium for all, OVG is setting new standards and redefining expectations for everyone. About the Venue Managed by Rhubarb Hospitality Collection, the iconic Royal Albert Hall operation consists of 3 restaurants, 14 bars, 1 retail outlet, 147 hospitality boxes and events for up to 2000 people. Role Purpose We are seeking a Sous Chef to support the delivery of exceptional event catering at the Royal Albert Hall. Working closely with the Head Chef Events and the wider Culinary Senior Team, you will play a key role in the planning, preparation and execution of food operations across a diverse and high profile events programme. This is a demanding and fast paced role within a complex operation. The scale of the Royal Albert Hall, combined with the variety and volume of events, requires a highly organised, hands on chef who leads confidently under pressure. You will be an integral part of a multi stakeholder operation, working collaboratively with events, hospitality, logistics and operations teams to ensure consistently high standards. What you'll be doing Supporting the Head Chef Events in the delivery of all culinary operations for events, including concerts, gala dinners, corporate events, private hires and VIP hospitality Assisting with the planning, development and execution of event menus, ensuring quality, consistency and presentation meet Royal Albert Hall standards Overseeing day to day kitchen operations for events, including preparation, production and service Leading and supervising kitchen teams during event preparation and live service, ensuring standards, procedures and timings are consistently met Supporting kitchen logistics, including production planning, stock usage and post event breakdown Working closely with Events, Hospitality and Operations teams to ensure food delivery aligns with event formats and guest expectations Maintaining exceptional standards of food safety, hygiene and health and safety, ensuring full compliance at all times Ensuring allergen information, dietary requirements and due diligence documentation are accurately followed and maintained What we're looking for You will come from a luxury hotel, major events venue, cultural institution or high volume hospitality operation, with experience in large scale event catering or banqueting. Proven experience as a Sous Chef within a high volume or events focused kitchen Excellent organisational skills and attention to detail within complex operational environments A calm, professional and solutions focused approach when working under pressure Strong communication skills and the ability to work effectively with senior chefs and multiple departments Sound knowledge of food safety legislation, allergen compliance, COSHH and health and safety requirements Experience working across multiple kitchens or large event operations would be highly advantageous Good to know This role offers a salary of £44,297 (inclusive of tronc), depending on experience, and is based 100% on site at the prestigious Royal Albert Hall. In addition to a competitive package, youll benefit from enhanced holiday entitlement, ongoing learning and development opportunities, a pension scheme, and regular staff social events throughout the year. Team members also enjoy free meals on duty, access to an Employee Assistance Programme, and a referral scheme. Our Inclusion Commitments OVG is for everyone. Diversity drives innovation, strengthens our people, improves our service, and raises our excellence. Wherever you come from, wherever you are going, wed love to hear from you. If you need any additional support or adjustments with your application, let us know and we will work with you to ensure you have everything you need. Employee Screening and Eligibility to Work In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. TPBN1_UKCT

Montcalm Collection At Montcalm Collection, we believe that timeless style and genuine hospitality are more than just values, theyre a way of life. Our people are the heart of our hotels: passionate individuals working together as a team, united by an unwavering commitment to providing first-class personal service. Our collection spans some of Londons most storied buildings, from elegant Georgian townhouses and an 18th-century brewery to a historic head office and a contemporary architectural landmark. Each hotel has its own unique story and within everyone, our team creates unforgettable experiences for our guests. While our walls speak of history, its our people, their ambition and their creativity that shapes our future. Join us and become part of a culture that celebrates individuality, nurtures potential and upholds the very highest standards of the art of hospitality. Why Join Montcalm Collection Competitive salary that reflects your talent, contribution, and potential. Generous holiday allowance, starting at 28 days (including bank holidays) and increasing with servicesupporting your life beyond work. Paid birthday leave, so you can celebrate your special day your way. We celebrate lifes milestones with you, offering generous gifts and financial support for special occasions such as weddings and the arrival of a new baby. Comprehensive wellbeing support, including free access to our Employee Assistance Programme provided by Hospitality Action, offering confidential support, wellbeing resources, and free legal advice. Tailored wellbeing experiences, from yoga sessions and life coaching to wellbeing workshops designed to support both mind and body. Cashback healthcare plan, covering dental, optical, physiotherapy, and alternative treatmentshelping you stay at your best. Preferential gym membership rates, helping you maintain your health and vitality. Continuous learning and development opportunities, from hands-on training to leadership masterclassesempowering your career growth. Paid volunteering day, giving you the opportunity to support a charity close to your heart. Employee referral programme, rewarding you for bringing great talent into our teams. Complimentary meals on duty in our team restaurant. Exclusive room rate discounts across the Montcalm Collection. International hotel discounts through Marriott Bonvoy, giving you access to exceptional global experiences. City-wide discounts and perks, with savings across retail, entertainment, essential services, fashion, and more. Recognition programmes, including vouchers and curated rewards that celebrate excellence and individuality. Elegant annual celebrations and social events, bringing our teams together to connect and celebrate in style. Overview The Commercial Analytics Manager is responsible for providing business intelligence, performance analysis and strategic reporting across the Group. The role supports decision-making by transforming complex operational, financial, revenue and guest data into meaningful insights that drive commercial performance and business growth. The role works closely with Revenue Management, Finance, Operations, Sales, Marketing and People & Culture teams to analyse trends, identify opportunities and risks, and support strategic planning. The position is responsible for developing and maintaining reporting frameworks, forecasting models, performance dashboards and executive-level business reviews. The Commercial Analytics Manager acts as the central source of business intelligence for the Group, ensuring leadership teams have accurate, timely and actionable information to support operational and commercial decisions. Key Responsibilities Produce weekly, monthly and quarterly business performance reports. Analyse revenue, occupancy, ADR, RevPAR and market share performance. Monitor commercial KPIs across all hotels and departments. Provide executive-level reporting and performance summaries. Develop and maintain business performance dashboards. Work closely with Revenue Management teams to analyse booking pace, demand trends and forecasting accuracy. Monitor business-on-the-books performance and future demand patterns. Analyse segmentation, channel performance and market trends. Support annual budgeting and forecasting processes. Identify revenue opportunities and areas of commercial risk. Partner with Finance teams to review financial performance against budget and forecast. Analyse departmental profitability and cost performance. Monitor payroll, labour productivity and operational efficiencies. Provide variance analysis and financial performance commentary. Support business cases and investment evaluations. Analyse guest satisfaction scores, online reviews and feedback platforms. Monitor Net Promoter Score (NPS), Guest Satisfaction and other feedback systems. Identify trends impacting guest experience and reputation. Produce actionable reports for operational teams. Support continuous improvement initiatives through data analysis. Monitor competitor performance and market trends. Analyse STR reports and benchmarking data. Evaluate industry trends and emerging opportunities. Support strategic positioning and pricing decisions. Support annual budget preparation and business planning processes. Assist with long-term forecasting and scenario modelling. Develop performance targets and KPI frameworks. Track progress against strategic objectives. Provide recommendations to improve commercial performance. Develop automated reporting solutions where possible. Ensure consistency and integrity of business data. Maintain reporting standards and governance. Support system integrations and reporting enhancements. Drive continuous improvement in analytics capability. Work closely with Head of Hotels, Revenue Management, Finance, Operations, Marketing, Sales and People & Culture teams. Present findings and recommendations to senior leadership. Support Executive Team meetings through preparation of performance reports and business insights. Act as a trusted advisor on business performance and commercial opportunities. This job description sets out the main responsibilities related to the role at Montcalm Collection. It is not intended to be exhaustive, and duties may be varied from time to time as required by management to meet the needs of the business. Skills & Qualifications Previous experience within Front Office operations, ideally within a luxury or upscale hotel Degree in Finance, Business, Economics, Data Analytics, Hospitality Management or related field. Minimum 35 years' experience in hotel analytics, finance, revenue management or business intelligence. Strong understanding of hospitality financial and commercial metrics. Advanced Excel skills essential. Experience with Power BI, Tableau or similar reporting tools highly desirable. Experience working with PMS, CRS, STR, Marriott reporting systems and financial reporting platforms preferred. Strong analytical and statistical skills. Excellent presentation and communication abilities. High attention to detail and accuracy. Ability to manage multiple priorities and deadlines. Working Condition Full-time role supporting all Montcalm Collection properties. Based between Head Office and hotel locations as required. Regular interaction with Executive Leadership, Revenue Management, Finance and Operations teams. Participation in budget reviews, forecasting meetings and business planning sessions. Eligibility Candidates must be authorised to live and work in the UK. Currently, visa sponsorship is not available for this role. Equal Opportunity Employer At Montcalm Collection, diversity and inclusion aren't just buzzwords. We genuinely value the unique perspectives everyone brings, regardless of gender, ethnicity, age, disability, or background. Our culture thrives on mutual respect, and we provide a workplace free from discrimination and prejudice. Should this role resonate with your aspirations, please apply. If not shortlisted, we encourage you to explore other opportunities with us, either now or in the future. Note: If you do not hear from us within 14 days, kindly consider your application as not shortlisted for this role. Please notethat we do not accept unsolicited CVs from agencies or headhunters. Any CVs submitted for these roles without prior agreement per role in writing from our Head of Human Resources, will be considered the property of the company and will not be subject to agency fees. TPBN1_UKCT

E-Commerce Manager Location: West London Salary: Up to £65,000 DOE + Bonus + Benefits Working Pattern: Hybrid (4 days office / 1 day home working) We are working with a successful and growing furniture manufacturing and retail business that has established a strong presence across both direct-to-consumer and retail channels throughout the UK. With ambitious growth plans and significant investment in its digital offering, our client is looking to appoint an experienced E-Commerce Manager to drive online sales performance and support the next stage of business growth. This is an exciting opportunity for a commercially minded e-commerce professional to take ownership of digital trading activity, optimise customer journeys, and identify new opportunities to increase revenue and profitability. The Role Reporting to the Head of E-Commerce, you will play a key role in shaping and executing the company's online sales strategy. You'll work closely with internal stakeholders, external agencies, and third-party partners to deliver exceptional customer experiences and strong commercial results. Key responsibilities include: Developing and delivering annual e-commerce and promotional strategies to drive online growth Identifying and executing new opportunities across digital channels, marketplaces, and online partnerships Managing website performance and implementing initiatives to improve conversion rates and average order value Working closely with marketing teams and external agencies to maximise digital marketing effectiveness and return on investment Overseeing online merchandising, product content, pricing, and customer-facing website content Monitoring performance through analytics platforms and providing actionable insights to key stakeholders Managing third-party suppliers and logistics partners to ensure a seamless customer experience Supporting customer retention initiatives through email marketing and digital engagement activity Collaborating with operations, customer service, and commercial teams to continuously improve processes and customer satisfaction Keeping up to date with market trends, competitor activity, and emerging e-commerce opportunities About You We're looking for a proactive and results-driven e-commerce professional who combines strong commercial awareness with a hands-on approach. You will ideally have: Proven experience in an E-Commerce Manager or similar digital trading role A strong track record of delivering online revenue growth and e-commerce strategy Experience managing and optimising e-commerce websites Strong knowledge of performance marketing channels and delivering measurable ROI Excellent analytical skills and experience using digital reporting and analytics tools Strong stakeholder management and communication skills The ability to work independently, prioritise effectively, and drive projects forward Experience with online marketplaces and third-party sales platforms would be advantageous What's On Offer Salary up to £65,000 DOE Performance-related bonus Hybrid working (1 day per week from home) 25 days holiday plus bank holidays Private medical insurance Pension scheme Life assurance Ongoing training and career development opportunities Employee events and team activities The opportunity to join a growing business with ambitious plans and genuine scope to make an impact If you're an ambitious e-commerce professional looking to take the next step in your career with a well-established and expanding retail business, we'd love to hear from you

Acquisitions / Estate Manager North West London | Office-based with regular, UK travel | Hospitality Portfolio We are working with a well-established, privately owned property and hospitality group with a growing portfolio across restaurants, hotels, and commercial property investments. As part of their continued expansion, they are seeking an Acquisitions / Estate Manager to play a key role in identifying, negotiating, and securing new sites that support long-term growth. The Role: Based from the North West London head office, this role will be responsible for managing acquisitions activity across a broad territory, working closely with senior leadership and cross-functional teams. Key responsibilities include: Identifying and securing new sites across restaurant, hotel, and wider commercial property portfolios Managing the full acquisition process end-to-end: sourcing, Heads of Terms, feasibility, planning, and legal Building strong relationships with agents, developers, landlords, local authorities, and professional advisors Carrying out site appraisals, demographic analysis, and financial assessments Negotiating commercially robust deals that deliver long-term value Maintaining a strong pipeline of future opportunities aligned to business strategy Working collaboratively with internal teams including legal, construction, and operations Supporting strategic decision-making with clear, well-structured recommendations About You: You are likely to bring: Proven experience in acquisitions, estate management, or property development Background in multi-site retail, hospitality, leisure, or hotel environments Strong commercial awareness and confident negotiation skills Experience managing multiple projects across a wide geographic territory Ability to operate effectively within a fast-paced, entrepreneurial, privately owned business MRICS qualification preferred but not essential Why Apply: Join a stable, family-owned business with long-term growth ambitions High-profile role with direct influence on portfolio expansion Exposure to a diverse mix of assets including restaurants, hotels, and investment property Collaborative, hands-on culture with strong senior leadership access Ready to take the next step? If you're looking for a hands-on role with variety, autonomy, and the chance to make a real impact in a growing family business, we'd love to hear from you. Apply today or reach out to Lucy Wynn on (phone number removed) or for a confidential conversation. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data