Product & Applications Specialist
28 days ago
Walsall
Product & Application Specialist – Road Machinery – UK WideA leading UK dealership specialising in Road Machinery are looking for a Product & Applications Specialist to join their team to provide product, technical and warranty support whilst being a technical expert for escalations from engineers.Role: Product & Application SpecialistArea: UK WideSalary: £45,000 - £50,000 + benefitsWhat’s on Offer: • Electric vehicle or commercial vehicle, • Health Cash Plan, • Free Physio Access, • 24/7 GP Service, • Enhanced Sick Pay, • Family Leave, • IVF Support, • Retirement Support, • Enhanced matched pension contribution, • Discounts PlatformThe requirements of the Product & Application Specialist will be:, • To provide technical & advisory support to engineers and customers on a range of Road Equipment products., • Assist the sales department with demonstrations, technical modifications, including the preparation of documentation., • Investigate, diagnose repeat failures and liaise with relevant individuals as appropriate. Providing high quality reports., • Advise on technical warranty claims and procedures with suppliers and internal warranty department, • Deliver engaging, learner focussed technical training both internally and externally on all Road Machinery productsThe ideal candidate for Product & Application Specialist will have:, • Proven experience in the construction or heavy machinery industry, specifically with road equipment., • Strong technical background, ideally holding an NVQ Level 3 or equivalent qualification in Engineering or Construction Equipment., • Experience delivering training to both internal stakeholders and external customers., • Demonstrable ability to engage with customers and build lasting relationships., • Ability to travel within the UK and occasionally internationally for client meetings and product demonstrations.Apply online or call for a confidential discussion / Elite Consultancy Network is a brand within the Executive Network Group. We work with a range of Manufacturers, Dealerships and Hire/Rental businesses within the Construction Equipment sectors and cover all requirements across Sales, Service and Operations.