Trabajos roots en LiverpoolCrear alertas

RTA Portal Paralegal Specialist Personal Injury practice with entrenched roots in Merseyside and an ever growing presence across the UK, has an exciting new opening for an ambitious RTA Portal Paralegal to join its award winning OIC Portal division in Birkenhead and from home. Working within a friendly and dedicated OIC Portal team, you'll be given responsibility for your own caseload from day 1! You'll deal with an array of pre-litigated RTA claims through all three stages of the MOJ Portal process and also manage cases through Part 7 & 8 autonomously. The department has grown rapidly over the last several years and with lots of new instructions from its dedicated insurer clients it has an excellent opening for a strong paralegal with a minimum of 18 months' experience. You'll be rewarded with a competitive market leading salary which will be in line with your previous experience (guideline of up to £28,500) along with full company benefits including hybrid working as standard. #INDMADN

Job Title: Customer Service Fire & Theft Claims Handler Location: Liverpool / Sevenoaks Salary: £28,747 to £34,913 Plus up to £1,500 performance related bonus per annum Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm (on a rota basis), plus 1 in 4 Saturdays What you will be doing: • Aim towards excellent customer service level expectations and take ownership of all inbound communication, • Prompt investigation on the ownership of the vehicle, • Ensuring accurate payment to all Stakeholders on their claims, • Attention to detail on all work done around the total loss aspect of the claim, • Ensure thorough chronological record keeping of all activity within file claim notes, • Ensure effective communication to Policyholder, including all claim decisions and progression, reducing the number of inbound calls, • Maintain effective diary management to reduce settlement time, • Expertly assess policy indemnity and identify fraud indicators What we're looking for: • Excellent customer service skills, • Naturally empathetic and the ability to connect with people, • Quick fast paced problem-solving ability, • Positive can-do attitude, • Good IT skills and a confident communicator, • Passionate about working as part of a team, • Have the ability to make fast, informed decisions, • Excellent organisational and prioritisation skills with a strong attention to detail, • Have a desire to develop skills and experience within the insurance industry, • The ability to deal with challenging customers and third-party insurers Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: • We run through walls for our customers and each other, • We challenge the status quo, • We succeed when we help those around us succeed, • We decide quickly when the smart thing to do is use our judgement Benefits: • A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options, • 24/7 mental health support & free counselling available, • Grow with us: Through career fairs, leadership programs, and learning on the go!, • Flexible benefits, including early access to salary via our internal platform, • Hybrid working options to support work-life balance and individual needs, • Recognition awards, social events & more Our Commitment to our colleagues: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: • Mindful Employer - championing mental health and wellbeing, • Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities, • Menopause Friendly accredited - supporting every stage of life, • Armed Forces Covenant signatory - honouring those who serve, • Armed Forces Defence employer recognition scheme - Supporting those who serve, • Great Places to Work 2024/25 - fostering an engaging and positive workplace culture, • Best Place to Work for Development - proud to be investing in people's future, • Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. • Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship., • We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process, or once you're part of the team, just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Claims Handler, Senior Claim Handler, Customer Claims Executive, Claims Account Manager, Fire Claims Customer Service, Theft Insurance Claims, Third Party Case Handler, Third Party Claims Technician, Fire Claims Advisor, Theft Claims Handler may also be considered for this role.

Job Title: Customer Service Claims Handler Location: Liverpool Salary: £26,937 to £29,781 Plus up to £1,500 performance related bonus per annum, once established within your role Job Type: Full Time, Permanent Working hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm(on a rota basis), plus 1 in 5 Saturdays What you will be doing: • In first party claims our purpose is to help our customers when they need us the most with speed, ease and understanding, • To work as a team to proactively manage a portfolio of customer repair claims through to settlement, • To ensure that complete and thorough indemnity investigations are carried out on all claims, • Work closely with suppliers to fulfil customers' needs during their claims journey, • Utilising our in-house engineers to assess whether the damage sustained is a repairable prospect, • Accurate payment to our customers and their representatives regarding claims settlement, • Data integrity is key when keeping a record of all activity undertaken throughout the life of the customers claim What we're looking for: • Excellent customer service skills, • Naturally empathetic and the ability to connect with people, • Quick fast paced problem-solving ability, • Positive can-do attitude, • Good IT skills and a confident communicator, • Passionate about working as part of a team, • Have the ability to make fast, informed decisions, • Excellent organisational and prioritisation skills with a strong attention to detail, • Have a desire to develop skills and experience within the insurance industry., • The Ability to deal with challenging customers and third party insurers Grow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. • We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share:, • We run through walls for our customers and each other, • We challenge the status quo, • We succeed when we help those around us succeed, • We decide quickly when the smart thing to do is use our judgement Benefits: • A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options, • 24/7 mental health support & free counselling available, • Grow with us: Through career fairs, leadership programs, and learning on the go!, • Flexible benefits, including early access to salary via our internal platform, • Hybrid working options to support work-life balance and individual needs, • Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: • Mindful Employer - championing mental health and wellbeing, • Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities, • Menopause Friendly accredited - supporting every stage of life, • Armed Forces Covenant signatory - honouring those who serve, • Armed Forces Defence employer recognition scheme - Supporting those who serve, • Great Places to Work 2024/25 - fostering an engaging and positive workplace culture, • Best Place to Work for Development - proud to be investing in people's future, • Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. • Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship., • We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Customer Services Administrator, Customer Service Representative, Customer Support, Client Service, Insurance Claims Executive, Claims Account Manager, First Part Claims Handler, Claims Handler may all be considered.

Your New CompanyBased in the heart of Liverpool, this progressive accountancy firm is seeking an ambitious Assistant Audit Manager ready to take the next step in their career. The firm prides itself on its forward-thinking approach, embracing innovation and technology to streamline processes and add real value for its clients. With a strong community presence and deep local roots, the team fosters a collaborative, supportive environment where employees are encouraged to develop professionally and personally. Whether working with established businesses or ambitious start-ups, the firm's commitment to excellence and integrity sets it apart as a leading force in the Liverpool professional services scene.Your New RoleIn this exciting role, you will become an integral part of a rapidly expanding team, working closely with senior leadership to deliver outstanding service to a varied client base. This is an excellent opportunity for an Assistant Manager ready to take the next step in their career towards a Manager position, offering both growth and progression within a supportive environment. You will take ownership of high-quality audit assignments from planning through to completion, all while building and nurturing strong client relationships. A key aspect of your role will be the development and mentoring of junior colleagues, providing guidance, feedback, and support to help them reach their potential. You'll participate in regular team meetings, contribute to business development activities, and play an active role in refining internal processes. As you grow in the role, you will have the opportunity to develop your own portfolio of clients, truly making your mark within the organisation.What You Will Need to SucceedTo excel in this role, you will hold a recognised accountancy qualification (ACCA or ACA) and possess a robust understanding of UK GAAP and IFRS. Your experience will encompass working with both single entities and groups, and you will have demonstrated confidence in engaging with clients at all levels. A genuine passion for coaching and developing others is essential, along with a flexible, proactive approach to your work. Your strengths will include excellent communication, organisation, and a commitment to delivering beyond expectations. A desire to make a positive impact, both within the workplace and in the wider community, will help you thrive in this environment.What You Will Get in ReturnIn return for your hard work and dedication, you will join a company that is as committed to your personal growth as it is achieving business success. You can expect a supportive and inclusive culture, with ample opportunities for professional development and advancement. Well-equipped office in the heart of Liverpool, flexible working hours to support your lifestyle, and an impressive holiday package of 26 days per year (including your birthday as a paid holiday), plus eight public bank holidays. Additionally, you'll benefit from the Extended Time Abroad perk, which allows you to work abroad for up to four weeks each year-giving you more freedom to combine work with travel.What you need to do nowIf you're interested in this Assistant Audit Manager role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with or self-managed with the , both featuring scalable metrics (), logs (), and traces (_). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. About the role: Grafana Labs is looking for a Senior GTM Enablement Manager, EMEA to own regional enablement strategy and execution across Sales and the broader GTM org. You will be the in-timezone enablement leader for EMEA—extending global programs, adapting them for local market realities, and partnering closely with EMEA leadership to improve seller productivity and consistency. This is a senior individual contributor role with regional ownership. You will drive enablement that changes behavior in the field: stronger discovery, tighter qualification, better deal execution, and a consistent sales culture. Command of the Message (CoM) and MEDDPICC expertise are required; you must be highly fluent in sales frameworks and able to coach them credibly, especially in organizations where not every seller or leader has the same baseline. What You’ll Be Doing: Own regional enablement strategy & execution (EMEA) • Partner with EMEA Sales and GTM leadership to understand priorities, skill gaps, and near-term business needs, then design and deliver targeted enablement interventions., • Extend global enablement programs (sales plays, methodology reinforcement, content) and adapt them to EMEA market maturity, culture, and operating rhythms., • Own reinforcement of Command of the Message and MEDDPICC in EMEA through workshops, simulations, and live deal-based coaching–translating frameworks into practical, repeatable field behaviors., • Build a “for the field, by the field” model: co-create and co-deliver sessions with top performers and regional SMEs., • Act as the in-timezone point of contact for EMEA enablement requests, triaging needs and aligning expectations with stakeholders., • Bring field insights (objections, competitive realities, messaging clarity issues) back to global enablement, Product Marketing, and leadership., • Attend and participate in key in-region sales moments (e.g. QBRs, kickoffs) to stay close to the business, reinforce priorities, and identify real-time enablement needs., • Join core operating rhythm cadences (e.g. forecast calls, pipeline reviews, deal reviews) to observe execution, surface patterns and gaps, and translate what you see into targeted coaching, practice, and enablement programs. Support global onboarding delivery + post-onboarding ramp in-region • Support the global onboarding program by delivering existing training modules both virtually and in-person for new hire cohorts (expected annual travel is 10-20%), • Serve as a point of contact for EMEA new hires after the 6-week onboarding program as they ramp: reinforce core behaviors, share “how we win” patterns, and connect reps to the right SMEs and resources., • Coordinate targeted ramp reinforcement moments for new cohorts based on observed gaps and manager input. Support APAC enablement coordination (limited, short-term) • As needed, help organize a small number of APAC sessions (logistics, scheduling, content routing) while regional SMEs or other owners drive delivery., • Focus remains EMEA-first; APAC involvement is intended to cover short-term coordination needs, especially during low time-zone overlap periods. What Makes You a Great Fit: • 3+ years in GTM enablement, sales leadership, sales operations, or a closely related role within B2B SaaS or enterprise technology., • 2+ years prior quota-carrying experience or equivalent deal-facing role., • Demonstrated experience enabling sellers in complex, multi-stakeholder sales cycles., • Command of the Message experience (required)., • MEDDPICC experience (required)., • Excellent facilitator: you can run engaging sessions for sellers and drive participation, practice, and behavior change., • Strong cross-functional partner who can influence without authority and align stakeholders on priorities and tradeoffs., • Data-informed and field-oriented: you use metrics and qualitative signals to diagnose gaps and build practical programs., • Culturally aware and adaptable across EMEA geographies; you design once and deliver flexibly., • Willingness and ability to travel within EMEA for in-person workshops and key field moments (as needed). Bonus Points For: • Confident and competent in leveraging AI tools to drive efficiency, • We are a remote first company, so you should be experienced and skilled at working remotely with an international team, • We’re a high growth company, so your job duties will be varied and complex and will require strong judgment, collaboration, and leadership Compensation & Rewards: In the United Kingdom, the OTE (On-Target Earnings) compensation range for this role is GBP 100,000 - GBP 121,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with or self-managed with the , both featuring scalable metrics (), logs (), and traces (_). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This role is available for candidates located in the UK, Germany, Spain, Ireland and Sweden. The Opportunity: The Grafana Search & Storage squad is developing Grafana’s next-generation storage layer. As a key component of our App Platform, Unified Storage enables developers to build innovative applications using a Kubernetes-inspired Operator pattern to interact with data directly. In addition to operating Unified Storage at scale within Grafana Cloud, our team manages two essential features for discovery and organization: Search, the unified engine for finding and querying all Grafana data, and Folders, for hierarchical content management. What You’ll Be Doing: • Take an active role in influencing our roadmap and your own career objectives, • Work with your team to deliver new features, then use the results to iterate and improve., • Drive projects from initial ideation all the way to operations once it is in the hands of customers, • Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope, • Design, build, operate, and maintain critical systems, owning the reliability, performance, and availability, • Be a part of your team’s on-call rotations and take ownership of the services you’re running, • Mentor and support other team members, participate in design discussions and collaborate with the team, • Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase of a large distributed system, • As we are remote-first and our engineering organization is largely remote, we provide guidance and meet regularly using video calls, so an independent attitude and good communication skills are a must. What Makes You a Great Fit: • You are a motivated self starter with a bias towards action, • You are customer focused, • We build everything with our users in mind., • You have a passion for creating intuitive products that fit customers’ needs, • Pragmatism: You are able to take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback and then progress iteratively, • Collaboration and communication: The smallest unit we have is a team. You’ll be working with your teammates in a fully remote setup. Good communication skills are a must, • Solid experience with the Go programming language., • Demonstrated knowledge of and experience working with large distributed systems, • Experience with delivering projects from gathering requirements, brainstorming ideas all the way to shipping a product to the customer’s hands in a self-driven way, • Experience with developing software that runs in the Cloud o r experience with systems engineering, • Experience writing clean, robust, and performant software that is easily maintained by others Bonus Points For: • Have been a user of Grafana and Prometheus in operational roles (including on-call for your team at a previous employer or just using these tools on hobby/homelab projects), • Familiarity with being on-call and performing operations/SRE tasks or with the concept of infrastructure as code Compensation & Rewards: In the UK, the Base compensation range for this role is £91,000 - £114,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed _. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at and follow us on and _. We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we would be interested in applications from the UK. The Opportunity: The Grafana Alerting squad operates at the core of the Grafana open-source project _, and our mission is to provide the most in-depth way to let users manage their alerts. The backend-focused team works closely with customers and the Grafana Cloud teams to make Alerting work on-prem and at infinite scale in Cloud. Our domain is quite large, so to get an idea of the kind of work we do, here are some projects we recently worked on: • Build distributed systems to scale alert ingestion and delivery of Prometheus-based alerts, • Unify Alerting setup and delivery to work the same for Grafana and Prometheus-based alerts, • Build distributed systems to scale alert evaluation of Grafana-managed alerts, reaching over 500 evaluations per second in production. Grafana Alerting is trusted by major organizations worldwide, monitoring essential medical devices and critical infrastructure. We thrive on collective creativity and diverse perspectives, every team member is encouraged to contribute ideas that shape our product into a dependable tool. What You’ll Be Doing: • Take an active role in influencing our roadmap and your own career objectives, • Work with your team to deliver new features, then use the results to iterate and improve., • Drive projects from initial ideation all the way to operations once it is in the hands of customers, • Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope, • Design, build, operate, and maintain critical systems, owning the reliability, performance, and availability, • Be a part of your team’s on-call rotations and take ownership of the services you’re running, • Mentor and support other team members, participate in design discussions and collaborate with the team, • Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase of a large distributed system As we are remote-first and our engineering organization is largely remote, we provide guidance and meet regularly using video calls, so an independent attitude and good communication skills are a must. What Makes You a Great Fit: • You are a motivated self starter with a bias towards action, • You are customer focused, • We build everything with our users in mind., • You have a passion for creating intuitive products that fit customers’ needs, • Pragmatism: You are able to take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback and then progress iteratively, • Collaboration and communication: The smallest unit we have is a team. You’ll be working with your teammates in a fully remote setup. Good communication skills are a must, • Solid experience with at least one programming language. We use Go, but if you have familiarity with Python, Java, C++, Rust or similar then that translates well, • Some experience with delivering projects from gathering requirements, brainstorming ideas all the way to shipping a product to the customer’s hands in a self-driven way, • Some experience with developing software that runs in the Cloud or some experience with systems engineering, • Experience writing clean, robust, and performant software that is easily maintained by others Compensation & Rewards: In the UK, the compensation range for this role is GBP 91,755 - GBP 110,106. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at and follow us on and _. We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: We’re looking for a Senior Solutions Architect (Professional Services) to join Grafana Labs’ world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive real business outcomes with Grafana at the center. As a Solutions Architect, you’ll be a trusted technical partner—not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight. You’ll guide organizations through onboarding, implementation, and expansion by offering white-glove support, best practices, and proven strategies gathered from across our customer base. You’ll operate with one foot in the code and the other in the customer’s world. Whether it’s understanding container orchestration in Kubernetes, fine-tuning Prometheus queries, or clarifying the nuances between logs, metrics, and traces—you’ll bring clarity and confidence to complex technical landscapes. You know the difference between "pets and cattle" and why that matters for scalable observability. You’ll deliver high-impact training, jumpstart engagements, and offer tailored technical consulting to help customers succeed. As an embedded partner during critical phases, you’ll provide roadmap assurance, guide project execution, and ensure Grafana's capabilities align with the customer’s architecture, goals, and constraints. Along the way, you’ll identify recurring issues, monitor support needs, and advocate for product improvements in close collaboration with internal teams. Success in this role means being a strategic thinker and a command-line problem solver. You’re passionate about OSS, love engaging with customers, and have the instincts to manage timelines, unblock teams, and deliver value at every stage of the engagement. Join us and help elevate the Grafana customer experience through world-class technical delivery and meaningful impact. What You'll Be Doing: • Effective in working with customers, including business executives, project managers, and IT development staff., • Effective in understanding business needs and distilling the information into business and technical requirements., • Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture., • Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities. Leads functional workshops with customers, documents requirements, and designs appropriate solutions., • Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers., • Be a strong advocate for adherence to standards and best practices., • Stay current on Grafana Labs, observability, and related technologies., • You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements., • If you enjoy working with customers to help them succeed and thrive on working with leading-edge technologies, this is the role for you. What Makes You a Great Fit: • Located in the UK, • 5+ years of experience working on deployment teams, using project management techniques., • Direct experience with o11y., • Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo)., • A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers, • Excellent communication skills to communicate with customers, partners, and internal members., • Kubernetes (kubectl, Helm, Tanka preferred)., • Experience with Cloud Platforms - AWS, GCP, Azure Bonus Points For: • Self-starter, adept at picking up new skills and technologies, and eager to break new ground., • Vision to help us take our company to the next level. Compensation & Rewards: In the UK, the base compensation range for this role is £103,900 - £124,500. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

Born from deep roots in gaming media, Omnidex (Part of the Dexerto Media Group) was created to give advertisers access to a trusted network of premium publishers, all unified through direct technology integrations. Omnidex turns these unique publisher relationships into performance, powering smarter targeting & higher engagement through unique contextual signals and proprietary first-party data, and high-impact formats that feel native to the content audiences love. The Role Omnidex is seeking a highly ambitious Publisher-facing Business Developer to spearhead the growth of our supply. In this role, you will own the full lifecycle of publisher acquisition and relationship management. From prospecting and pitching to negotiation, onboarding, and long-term account expansion. You will play a central role in shaping the future of Omnidex’s SSP offering by developing a robust network of premium publishers and strategic supply partners. This is a high-impact, externally-facing position that requires strong commercial instincts, ad-tech fluency, and the ability to build and maintain deep partnerships across the digital publishing landscape. Travel will be required for industry events, conferences, and partner meetings. Success in this role means consistently delivering new business, and providing meaningful insights & initiatives that drive value for both our publisher partners and the business. What We Need • A publisher-facing dealmaker with experience on the sell-side of ad tech. Someone who can build a pipeline from scratch: prospect, outreach, run meetings, and keep deals moving without being chased., • A strong negotiator who is comfortable owning commercial conversations and closing deals., • Someone who understands programmatic: supply paths, header bidding, SSPs, and how publishers think about yield and monetization., • A relationship builder who can maintain trust and relevance with partners over the long term., • A self-starter who is motivated by targets and isn’t afraid of owning a number., • Someone who is comfortable traveling to events, conferences, and publisher meetings when needed. What You Will Do • Identify, prioritize, and qualify publisher prospects aligned with Omnidex’s strategy (gaming, entertainment, lifestyle, and beyond)., • Outreach, intro calls, value proposition, product walk-throughs, handling objections, commercial negotiation, and closing., • Work with legal and leadership on commercial terms, pricing models, and partnership structures that make sense for both sides., • Partner with Ad Ops / Tech / Product to ensure integrations (SSP, header bidding, direct connections, etc.) are smooth and fast., • Run regular check-ins and reviews, spot upsell/cross-sell opportunities, and proactively propose ideas to grow their revenue with us., • Represent Omnidex at industry events, conferences, and networking meetups; bring back intelligence on trends, competition, and opportunities., • Feed publisher needs, market gaps, and feature requests back into Product and leadership to help shape our roadmap and supply strategy. What You Need To Qualify • 3+ years in a commercial, publisher-facing role in ad tech (SSP, ad network, publisher BD, programmatic partnerships, or similar)., • Proven track record in closing publisher or supply deals and hitting revenue or acquisition targets., • Hands-on exposure to programmatic monetization (e.g. SSPs, header bidding, GAM/Ad Manager, PMPs, Prebid, or similar)., • Strong communication skills: you can explain complex things simply and negotiate clearly without burning bridges., • High level of ownership and accountability – you’re used to running your own pipeline and don’t wait to be told what to do next., • Comfortable travelling for events and partner meetings when needed. Why should you work for us? • Real ownership of the supply side. You’re not “slotting into a mature machine”; you’re helping build the engine., • Direct impact, not busywork. You’ll see a clear line between the deals you bring in and the growth of the business., • Ad tech with an edge. We sit at the intersection of gaming, entertainment, and performance - you’ll work with publishers and formats people actually care about., • Smart, lean team. No huge corporate hierarchy. You’ll work closely with decision-makers and be heard., • We're super ambitious with big goals, and you'll be part of a team that's consistently grown by 50% each year., • We only hire the best and strive to compete at the highest level, so you'll be working with a team of A-players. This job isn’t for you if: • If you’ve never worked in ad tech / publisher monetization., • If you're someone who needs handholding and can't work independently., • If you struggle in fast-paced, high-stakes environments., • If you’re uncomfortable being measured on targets (publisher signings, revenue, pipeline metrics)., • If you hate cold outreach, networking, or negotiation and prefer a purely internal or operational role., • If you don’t want to travel to industry events or meet partners in person from time to time., • If you’re looking for a slow, predictable environment with minimal change. #li-remote

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with or self-managed with the , both featuring scalable metrics (), logs (), and traces (_). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote position. We are looking for candidates in the UK, Germany, Spain, Sweden and Ireland only. The Opportunity: As our Cloud / Grafana-as-a-service business continues to grow, we've started to change Grafana's core architecture to be fully multi-tenant and scalable, as well as a solid platform for our opinionated Cloud apps. We're looking for someone with a lot of experience with SaaS platforms at scale. We are turning Grafana into a proper observability app platform where OSS and proprietary apps can directly tap into dashboards, alerts, incidents, and telemetry and deliver even more integrated experiences. To get there, we need to refactor a big part of Grafana so that it’s simpler and standardized. Grafana is used by countless OSS and Cloud users across different platforms, so planning and rolling out changes safely to avoid service disruptions is crucial; we are looking for someone who is excited about this sort of work. What You’ll Be Doing: • Coding new features, enhancing the operational experience of the systems you develop, and iteratively improving them based on production insights, • Authoring, contributing to and reviewing design documents, • Taking an active role in shaping the roadmap, • Mentoring and supporting other team members and collaborating with different teams across the organization, • Owning the experience of our customers by participating in weekday 12h x 5d and a separate weekend 24h x 2d on-call rotations. We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards. You’ll also have access to frontier models (e.g., GPT-Codex 5/3, Claude Opus 4.7, Gemini 3 Pro). What Makes You a Great Fit: • You have strong coding skills and operational experience; you were responsible for operating the software you have built., • You have worked on a SaaS platform and dealt with common distributed systems problems (e.g. scalability, multi-tenancy, data isolation, HA, …), • You have excellent communication skills. You can express your ideas with great clarity in writing and during meetings. You know when to pick which mode of communication., • You are willing to work across teams. Your work has to be aligned with the needs of other squads and external stakeholders. You make your plans transparent, bring stakeholders on board, and are open to feedback and suggestions., • You are pragmatic; you prioritize progress over perfection; you can handle ambiguity., • We are using Golang on the backend; you are either already familiar with Golang or are excited to learn the language In UK, the compensation range for this role is £103,958 - £124,750. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with or self-managed with the , both featuring scalable metrics (), logs (), and traces (_). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we would be interested in applicants based in Spain, Germany, the UK or Sweden at this time. The Opportunity: As a Mimir Engineer you’ll join one of two sub-squads, Ingest or Query, that together maintain the open source _ and operate Grafana Cloud Metrics across three major cloud providers. This role offers the opportunity to work on large-scale, high-performance distributed systems where efficiency, resilience, and reliability are essential to keeping our metrics offerings competitive and smooth at massive volumes. Mimir engineers work across a variety of streams. You’ll typically collaborate with another engineer on a larger project while also driving performance and reliability improvements identified from operating the system in production. In this role, you’ll write and review PRs and design documents, help guide automated release rollouts, and participate in the on-call rotation for the systems you own. This is a chance to directly shape, optimize, and scale one of the industry’s most advanced metrics platforms. What You’ll Be Doing: • Take an active role in influencing our roadmap and your own career objectives, • Work with your team to deliver new features, then use the results to iterate and improve., • Drive projects from initial idea all the way to operations once it is in the hands of customers, • Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope, • Design, build, operate, and maintain critical systems, owning the reliability, performance, and availability, • Be a part of your team’s follow-the-sun on-call rotations and take ownership of the services you’re running, • Support other team members, participate in design discussions and collaborate with the team, • Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase of a large distributed system What Makes You a Great Fit: • Pragmatism: You are able to take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback and then progress iteratively, • Collaboration and communication: The smallest unit we have is a squad. You’ll be working with your teammates in a fully remote setup. Good communication skills are a must., • Solid experience with at least one programming language. We use Go, but if you have familiarity with Python, C, C++, Rust or similar then that translates well, • Some experience with delivering projects from gathering requirements, brainstorming ideas all the way to shipping a product to the customer’s hands in a self-driven way, • Some experience with developing software that runs in the Cloud or some experience with systems engineering, • Some experience with being on-call and following the DevOps model, • Experience writing clean, robust, and performant software that is easily maintained by others, • Familiarity with observability systems, know when to use metrics, logs, traces, to debug a problem. Bonus Points For: • Experience working with Kubernetes, • Experience working with queue systems, e.g. the Kafka protocol, • Been a user of Grafana and Prometheus in operational roles (including on-call for your team at a previous employer or just using these tools on hobby/homelab projects), • Exposure to microservices architecture and distributed systems, or a desire to learn, • Familiarity with the concept of infrastructure as code In United Kingdom, the compensation range for this role is GBP 91,755 - GBP 110,106. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

Who are we: Everton Football Club is one of world sport's most respected and revered names - a by-word for innovation, professionalism and community. During the course of a glittering history spanning three centuries, the Club has been shaped and guided by its aspirational motto Nil Satis Nisi Optimum - nothing but the best is good enough. Alongside a Senior Mens Team that has played more games in English football's top flight than any other, Everton Women have been a leading light in driving forward the professionalism of the womens game. With roots that go back to the mid-1980s, Everton Women were formally established in 1995 and won the English league title just three seasons later. League runners-up five times in the following decade, the team also won two Women's FA Cups and a Women's League Cup before proudly becoming one of the eight founder members of the Women's Super League in 2011. In September 2025, the iconic Goodison Park - Everton's main stadium since 1892 - became the permanent home of Everton Women, signalling the dawn of an exciting new chapter for one of the women's game most storied clubs. About the opportunity: An exciting opportunity has arisen for an experienced and forward-thinking Lead Physical Performance Coach to lead and evolve our Everton Womens Physical Performance program within our multi-disciplinary team environment. Operating collaboratively across First Team Coaching, Medical, and Performance departments, this role will be responsible for the delivery and continued development of elite-level physical performance support across both the First Team and Academy environments. You will lead on strength and conditioning strategies, pre-training preparation, post-training recovery protocols, field-based conditioning, and general physical performance support, with a predominant focus on sports science and pre-habilitation practices. This is an exciting opportunity to play a key role within a high-performance environment, helping maximise player availability, development, and performance and supporting in shaping the working culture and philosophy of practice across Everton Women. Who were looking for: We are looking for a passionate, talented and experienced individual who has deep knowledge of the opportunities and challenges presented by the elite sporting environment. You must have experience as an applied practitioner in Physical Performance with understanding and experience of planning, executing and reviewing provision to both teams and individual athletes across performance, development and rehabilitation. We are looking for a deep understanding of physiology underpinning physical performance, with demonstrable creativity in applying these principles to maximise performance both on the pitch and in the gym. Building deep relationships with those you work with is essential as we look to build an accountable, professional yet personable environment. The selected candidate must also be flexible enough to rotate into a travelling performance team that supports our elite players through competitive fixtures, both home and away. We need someone who possess the ability to work discreetly under pressure, but also as part of a multi-disciplinary team, and can evidence on-going CPD in major specialty of their work portfolio. It is essential that the successful candidate has the following educational experience; MSc in Sports Science, Strength & Conditioning (or equivalent) UKSCA ASCC (Accredited Strength & Conditioning Coach) qualification, or equivalent Emergency First Aid in Football UKAD intro to clean sport CSCS membership This role is on a permanent basis, based within Finch Farm training ground in Liverpool (Halewood), the closing date of this advert is Monday 22nd June 2026 We reserve the right to close this vacancy early should we receive a substantial amount of applications. Everton Family Safer Recruitment Practices The Everton Family iscommitted to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As a requirement of our safer recruitment practices, this role will require either a Enhanced or Basic DBS (Disclosure and Barring Service) check or evidence that you are subscribed to the DBS Update Service information of which can be found _ This role is subject to both evidence and verification of relevant qualifications including _ to work in the UK which will be discussed with you if your application is successful. Equity & Inclusion Everton Football Club is committed to ensuring everyone is respected, celebrated and empowered for who they are, regardless of their identity. We welcome applications from all sections of the community and encourage applications from groups that are currently underrepresented in our workforce. We are dedicated to supporting the physical and mental/emotional wellbeing of all our people. Should you have a disability or long-term health condition and require reasonable adjustments to be made to the application/interview/onboarding process, please let us know by contacting the Talent Acquisition Team via email- Location: Liverpool, Merseyside, United KingdomSalary: 0Job Type: PermanentJob Reference: JP LivLPPCE

Your New CompanyBased in the heart of Liverpool, this progressive accountancy firm is seeking an ambitious Assistant Audit Manager ready to take the next step in their career. The firm prides itself on its forward-thinking approach, embracing innovation and technology to streamline processes and add real value for its clients. With a strong community presence and deep local roots, the team fosters a collaborative, supportive environment where employees are encouraged to develop professionally and personally. Whether working with established businesses or ambitious start-ups, the firm's commitment to excellence and integrity sets it apart as a leading force in the Liverpool professional services scene. Your New RoleIn this exciting role, you will become an integral part of a rapidly expanding team, working closely with senior leadership to deliver outstanding service to a varied client base. This is an excellent opportunity for an Assistant Manager ready to take the next step in their career towards a Manager position, offering both growth and progression within a supportive environment. You will take ownership of high-quality audit assignments from planning through to completion, all while building and nurturing strong client relationships. A key aspect of your role will be the development and mentoring of junior colleagues, providing guidance, feedback, and support to help them reach their potential. You'll participate in regular team meet...

Job Title: Credit Hire Team Leader Location: Liverpool, office based with hybrid working available Salary: £35,948 - £45,216 per annum plus the opportunity to achieve an annual bonus of up to 10% of your salary Job Type: Full Time, Permanent Working hours: 37.5 hours, Monday to Friday from 9:00am to 5:30pm We are seeking an Operational Team Leader within our Credit Hire department to be a pro-active thinker who is highly motivated and leads from the front. Leading a team of Credit Hire Handlers, you will drive our culture of openness and hold responsibility for the development and people management aspects of your team. What's Involved: • Lead a team of credit hire handlers within our mitigation department, • Performance management of staff, dealing with all aspects of people management including quality auditing, absence, holidays, and time management, adhering to SLA's, monthly one to ones, performance reviews, training and development, disciplinary procedure, and staff welfare, • Undertaking handler audits of a minimum of 5 file audits per handler per month highlighting trends, training and development needs along with driving integral data within the claim file, effective settlement of credit hire claims and prompt correct liability decision making, • Act as a key link between the mitigation department and the wider business to help ensure mitigation awareness across the business is maintained, • Impart technical knowledge to the team by way of mentoring and coaching with the ability to display a thorough knowledge on areas of indemnity, liability, and credit hire, • Maximise capture opportunity for our panel of service providers delivering the right outcome for both the customer and Acorn Insurance, • To participate in the design, development and implementation of new claims management process improvements and assist with the design and delivery of training, • Ensure the effective management of inbound call handling philosophies are adhered to We are looking for people with: • Experience of motor claims is essential, • Experience in handler and/or managing credit hire claims is desired but not essential, • Proven ability to positively influence team members through a culture of openness, trust, and respect to achieve optimum performance, • To lead by example and endorse the company behaviours and values, • Highly motivated self-starter, • Clear, focused and determined approach to problem solving, • Authoritative manner with ability to listen, • Persuasive, strong, and confident communication skills, • People Management experience essential Grow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024 We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share Benefits: • A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options, • 24/7 mental health support & free counselling available, • Grow with us: Through career fairs, leadership programs, and learning on the go!, • Flexible benefits, including early access to salary via our internal platform, • Hybrid working options to support work-life balance and individual needs, • Recognition awards, social events & more Our Commitment to our colleague's: • Mindful Employer - championing mental health and wellbeing, • Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities, • Menopause Friendly accredited - supporting every stage of life, • Armed Forces Covenant signatory - honouring those who serve, • Armed Forces Defence employer recognition scheme - Supporting those who serve, • Great Places to Work 2024/25 - fostering an engaging and positive workplace culture, • Best Place to Work for Development - proud to be investing in people's future, • Best Place to Work for Women - breaking down barriers to women's career progression A Few Things to Know Before You Apply If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check • Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship, • We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work Please click the APPLYbutton to submit your CV for this role Candidates with experience or relevant job titles of: Senior Credit Hire Handler, Credit Hire Team Leader, credit Hire Team Manager, Senior Credit Hire Executive, Credit Hire Supervisor may all be considered JBRP1_UKTJ

From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967... we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide. Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1300 shops we continue to play a vital role in local communities across the UK while expanding our presence online. We owe our success to our unique story and dedicated colleagues, and the next chapter involves you... Here is where you come in… Working in our retail teams, you'll enhance Betfred customers' experiences every single day. From our gaming machines to our sports offering, you will need to be on the ball when it comes to our products and services. In doing so, you will help create a welcoming environment where our customers' experiences are always enjoyable and responsible. No two days are the same, but your main responsibilities will include: • Processing customers' bets in a timely and attentive manner., • Attending to all customer queries quickly and knowledgeably., • Engaging customers with expert knowledge of our products and promotions, • Supporting key promotional events throughout the sporting calendar., • Maintaining a well-presented environment which customers love to be a part of., • Being a team player – collaboration is key to improving the customer experience., • Handling cash transactions with the upmost care and accuracy., • Following our Think 25 policy and adhering to our age verification processes. We are here to help you realise your individual goals. To kick off your Betfred journey, we will provide you with a structured training programme, all aimed at helping you settle into your new role as quickly as possible. By the end of the programme, you will be ready to open and close the Betfred shop and be all set for life in your role as Assistant Sales Manager. We are dedicated to promoting safer gambling practices to ensure a responsible and enjoyable experience for all our customers. We prioritise player safety and well-being, providing resources and support for those who may need assistance. Our commitment to responsible gambling is integral to our operations, and we actively promote awareness and education to help our customers make informed decisions. Together, we can create a safer gambling environment for everyone. What you'll need to succeed • ?Be 18+ and have the right to work in the UK., • Must be able to work evenings, weekends, and public holidays., • Outstanding customer service skills and the ability to engage all customers., • A passion for sports, betting and gaming is beneficial but not essential., • An eagerness to learn, develop and flourish within the Betfred family. What's in it for you We offer a variety of competitive benefits, some of which vary depending on the role you're recruited to. Some of what you can expect in this role includes: • A competitive rate of pay and pension contribution, • Generous discretionary bonus schemes, incentives and competitions, • An annual leave entitlement that increases with your length of service, • Access to an online GP 24/7, 365 days a year for you and your immediate family., • Employee wellbeing support through our Employee Assistance Programme., • Enhanced Maternity & Paternity pay, • Long service recognition, • Access to a pay day savings scheme, financial coach and up to 40% of your earned wage ahead of payday, through Wagestream For more information, visit our “Why join us page” What's next? If you think you're a great fit for the role, and you want to be a part of the Betfred story, click ‘Apply' and we will be in touch once we've reviewed your application. At Betfred we are committed to promoting equality, diversity, and inclusion (EDI) in our workplace. We believe that a diverse workforce drives innovation and enhances our success. We welcome applications from individuals of all backgrounds, identities, and experiences. If you require reasonable adjustments during the recruitment process or have specific needs, please let us know, and we will be happy to accommodate you. Join us in creating an inclusive environment where everyone can thrive. Your Betfred journey starts now… JBRP1_UKTJ

Specialist Personal Injury practice with entrenched roots in Merseyside and an ever growing presence across the UK, has an exciting new opening for an ambitious RTA Portal Paralegal to join its award winning OIC Portal division in Birkenhead and from home. The department has grown rapidly over the l

Specialist Personal Injury practice with entrenched roots in Merseyside and an ever growing presence across the UK, has an exciting new opening for an ambitious RTA Portal Paralegal to join its award winning OIC Portal division in Birkenhead and from home. The department has grown rapidly over the l

Job Title: Customer Service Claims Handler Location: Liverpool City Centre Salary: £26,937 per annum plus bonus potential of up to £1500 annual bonus after successful probation. Job Type: Permanent, Full Time Working Hours: 37.5 hours, Monday to Friday from 9:00am to 5:30pm Bored in your current role? Looking to change direction or take the next step in your insurance career? Want more than just a job? Looking for an employer who is as passionate about your success as you are? We are the ACORN group, and we are proud to be different. Come and join our rapidly expanding Claims Team and be part of our journey to be the best niche motor insurer in the UK. Due to several internal promotions, we are seeking Third Party Claims Handlers - with or without experience to join our friendly team in Liverpool City Centre. What's involved: The role requires taking ownership of a portfolio of property damage claims Investigating and making decisions on indemnity, liability and quantum Actively driving down the cost of claims through the application of accurate and appropriate claim strategies Effective file and portfolio managementWe are looking for people with: Ability to learn new skills and adapt to changing requirements A positive attitude and a GROWTH mindset Strong organisation skills and the ability to prioritise tasks Ability to fact find and analyse information to result in accurate decision making Knowledge of the Civil Procedure Rules and/or previous claims handling experience an advantageGrow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone of £750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgementBenefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & moreOur Commitment to our colleagues: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progressionIf you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: Checks & Clearances - All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard. Visa Requirements - Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You - We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process, or once you're part of the team, just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Claims Handler, Customer Service Claims Handler, Customer Claims Executive, Claims Account Manager, Claims Customer Service, Insurance Claims, Third Party Case Handler, Third Party Claims Technician, Property Damage Claims Advisor, Claims Handler may also be considered for this role

Job Title: Finance Customer Service Representative Location: Liverpool, Hybrid Salary: £26,938 - £28,609 + up to £2000 Performance related bonus Job Type: Permanent, Full Time Working Hours: 37.5 hours a week between 09:00am and 17:30pm Monday to Friday. 1 in 3 Saturdays between the hours of 9.00am and 17.30pm About the Role: As a finance customer service representative, you will be dealing with a high volume of customer enquiries about their direct debit payments by telephone, email and webchat. This role requires great communication skills. What you will be doing: Taking payments from customers who have missed their direct debit payment. Dealing with general customer queries about their monthly direct debit payments Amending and updating customers details, including changing their direct debit payment dates and bank account details Setting up Payment Plans and providing support for customers who may require forbearance options. Offering solutions for customers who are in financial difficulty. Sending out documentation to customers Amending and updating customer details on the relevant software systems, paying particular attention to detail and ensuring that the customers file is updated accurately. Logging, handling and resolving complaints. Referrals to other departments where applicable Adherence to FCA compliance procedures at all timesWhat we're looking for: A Positive "can do" attitude. Excellent communication and listening skills. The ability to demonstrate empathy and patience when dealing with all customers. Excellent attention to detail Good problem solver Ability to work in a fast-paced environment. Ability to multi-task and manage time effectively. Excellent customer service skills, incorporating a confident and pleasant telephone manner.Grown with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgementBenefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & moreOur Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progressionIf you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply: We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: Checks & Clearances All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard.Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship.We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work.Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Finance Customer Service Executive, Payments Executive, Payments Customer Service Representative, may also be considered for this role

Primary School Teachers - South Liverpool | Supply & Long-Term Roles Tradewind Recruitment is looking for passionate and dedicated Primary School Teachers based in South Liverpool for supply opportunities this summer and long-term positions from September 2026. Summer 2026 - Supply Teaching Keep teaching, keep earning, and keep growing this summer term. We have day-to-day and short-term supply roles available across primary schools throughout South Liverpool, offering you the flexibility to work around your schedule while gaining valuable experience in a range of school settings. You will be supported every step of the way by a consultant who knows the local area, with placements matched to your year group preferences and strengths. Competitive daily rates, no two days the same, and the freedom to work on your terms. September 2026 - Long-Term Roles We are partnering with a number of welcoming and well-regarded primary schools across South Liverpool who are looking for committed teachers to join their teams from the start of the new academic year. These are schools with strong leadership, supportive staff cultures, and a real focus on pupil progress and teacher wellbeing. Roles are available across EYFS, KS1, and KS2. Whether you are an ECT taking your first steps or an experienced teacher ready for a fresh start, we will find the right school for you. Why Tradewind? Tradewind Recruitment is one of the UK's most respected education recruitment agencies, with deep roots across Merseyside. We offer competitive pay, a straightforward registration process, and a consultant who is genuinely invested in your career - not just filling a vacancy. Get in touch today. If you are a Primary Teacher in South Liverpool and want to know what is available this summer or ahead of September, contact the Tradewind Liverpool team now. We would love to hear from you

Job Title: Customer Service Fire & Theft Claims Handler Location: Liverpool / Sevenoaks Salary: £28,747 to £34,913 Plus up to £1,500 performance related bonus per annum Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm (on a rota basis), plus 1 in 4 Saturdays What you will be doing: Aim towards excellent customer service level expectations and take ownership of all inbound communication Prompt investigation on the ownership of the vehicle Ensuring accurate payment to all Stakeholders on their claims Attention to detail on all work done around the total loss aspect of the claim Ensure thorough chronological record keeping of all activity within file claim notes Ensure effective communication to Policyholder, including all claim decisions and progression, reducing the number of inbound calls Maintain effective diary management to reduce settlement time Expertly assess policy indemnity and identify fraud indicatorsWhat we're looking for: Excellent customer service skills Naturally empathetic and the ability to connect with people Quick fast paced problem-solving ability Positive can-do attitude Good IT skills and a confident communicator Passionate about working as part of a team Have the ability to make fast, informed decisions Excellent organisational and prioritisation skills with a strong attention to detail Have a desire to develop skills and experience within the insurance industry The ability to deal with challenging customers and third-party insurersGrow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgementBenefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & moreOur Commitment to our colleagues: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progressionIf you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process, or once you're part of the team, just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work.Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Claims Handler, Senior Claim Handler, Customer Claims Executive, Claims Account Manager, Fire Claims Customer Service, Theft Insurance Claims, Third Party Case Handler, Third Party Claims Technician, Fire Claims Advisor, Theft Claims Handler may also be considered for this role

Job Title: Welcome Team Agent Location: Liverpool, Hybrid Salary: £26,938 - £28,609 + up to £2000 Performance related bonus Job Type: Full Time, Permanent Working hours: 37.5 hours per week Monday to Friday 09:00am - 17:30pm (1 in 3 Saturdays 09:00am - 17:30pm) What you will be doing: Ensure all details on applications are honest and accurate Perform checks on applicants' details to confirm accuracy Update details and advise customers to any change in the price of their premium Assist client in providing vital information Promote bespoke packages relating to the client's needs Always provide excellent customer serviceWhat we're looking for: Customer service experience in a target driven role Able to understand bespoke systems and be proficient in Microsoft office Warm personable phone manner Patient and empathetic Meticulous attention to detail Target driven and motivatedGrow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgementBenefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & moreOur Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progressionIf you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply: We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: Checks & Clearances All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard.Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship.We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work.Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Client Relationship Agent, Customer Service Advisor, Customer Service, Client Services, Customer Support, Client Services Executive, Customer Service Executive, Customer Service, Welcome Team Support may also be considered for this role

OTE £130,000 - £140,000 OTE (uncapped) + Car Allowance.Recent significant investment and a fantastic company and product reputation.Do you have longevity and proven ability within a business development role?.Have you sold into mid-market accountancy firms?.Are you an experienced SaaS sales profes

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