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Food and Beverage Supervisor Deadline for applications:12pm 25th August 2025 Reports to:General Manager of Catering & Retail F&B Manager F&B Duty Manager Location:The Glasshouse International Centre for Music Working hours: 0 Hour contract (Casual) evening and weekend work required Salary:SCP21 - 12.57 ( 12.07% Holiday pay) per hour Please note: This role will start in September 2025. About The Glasshouse International Centre for Music Were a place where you can hear rock legends or pop icons on the same night as folk trios or opera singers. Where new musicians are nurtured and showcased on the same stages as platinum- selling performers. And where youth choirs and tambourine- shaking toddlers practice in the same spaces as our acclaimed orchestra Royal Northern Sinfonia. Whether youre front of house waiting in the wings or keeping things running behind the scenes you will be part of a team that means 2 million people enjoy top notch gigs concerts and classes in our own venue at Gateshead Quays out in communities across the North East and through live- streamed performances and digital lessons. About you Do you love customer service and thrive in a fast-paced environment Are you great at leading a team and upselling strategies Were looking for experienced passionate supervisors to elevate our customer experience! If youve got experience in Food & Beverage or Hospitality lets chat! Were open during the day for our classes and evenings for shows and concerts currently were looking for people who have availability to work both during the day evenings and weekends. The impact youll make Take pride in your work and bring your dedication and hard work to the forefront as a vital member of our F&B Team. As a direct representative of The Glasshouse you will offer a welcoming warm and professional service to our audiences and visitors ensuring every interaction is memorable. You will have the opportunity to lead teams across our various F&B outlets including our bars caf and brasserie adapting to business needs and gaining diverse experience. Additionally you will contribute to the success of our prestigious conferences and external hire events. Join us to progress your hospitality career in a dynamic and supportive environment where your commitment to excellence and passion for hospitality will shine. Our F&B team members will only be permitted to serve/sell alcohol in accordance with licensing law. If you are under the age of 18 you will be allocated alternative duties within the F&B portfolio. It would be great if you had experience in: Experience in leading teams & staff training Experienced in both caf & bar/cellar work Supervisor/Team Leader experience preferably in a Food and Beverage or Hospitality background Skills and knowledge of: Product upselling Ability to work under own initiative Strong leadership skills leading by example Excellent customer service skills Excellent interpersonal skills Ability to multitask and prioritize a varied workload A strong understanding of operational F&B requirements It also helps if you have: Table service experience food hygiene and allergen awareness barista trained cocktail trained Youll be responsible for: Upselling and Recommendations: Ensure that the Food & Beverage Team Members are aware of their duties and responsibilities to upsell directly to customers by recommending specials and additional products. Efficient and Warm Service: Serve customers efficiently and appropriately with a professional and warm manner. Team Supervision: Supervise the Food & Beverage Team Members in setting up F&B areas ready for service and throughout service. Hygiene Standards: Ensure that hygiene standards are met and exceeded. Leadership Role: Deputize for the Food & Beverage Team Managers when required. EPOS Till Operation: Serve customers using an EPOS till system in adherence with Company Cash Management Policy. Cash Handling: Handle cash in adherence with Company Cash Management Policy. Exceptional Customer Service: Deliver exceptional customer service and attention to detail. Staff Motivation: Motivate staff and lead by example to increase our TripAdvisor rating and reviews. Line Manager Duties: Undertake duties as requested by your Line Manager. Beverage Preparation: Make drinks including barista coffees when required (training will be provided). Kitchen Collaboration: Work in tandem with the kitchen team to deliver efficient food service. Allergen Awareness: Ensure awareness of allergens in any food/drink served. If in doubt refer queries to the on-duty manager immediately. Licensing Compliance: Always comply with licensing law and internal policy pertaining to the sale and service of alcohol. If in doubt refer queries to the on-duty manager immediately. Service Preparation and Cleanliness: Prep all outlets for service and ensure that all outlets are correctly cleaned down at the end of each service run. Area Maintenance: Ensure that your service area and back of house is kept clean and tidy throughout service and opening hours. Visitor Experience Enhancement: Proactively look for opportunities to enhance visitors experience during their time at The Glasshouse. Uniform Standards: Adhere to the correct uniform standards. Incident Reporting: Report any incidents or equipment issues to relevant staff members as needed following policy and procedure. Customer Feedback: Report any customer complaints or feedback to relevant staff members as needed following policy and procedure. Food Safety Compliance: Comply with all food safety and hygiene measures. But dont worry If youre not a perfect match for the job description and criteria wed love you to apply anyway. We are more interested in your determination positivity and willingness to get stuck in. Our commitment to your development At The Glasshouse were always learning. And we know that when it comes to training everyone is different. So youll work closely with your manager to identify what your training journey will look like. If you have a specific interest or you would like to develop your skills in a certain area we want to hear about it. This may be through gaining a qualification on-the-job training or learning within your team but whatever path you take through training and support well help you develop the skills and knowledge you need to thrive in your role. Diversity Equality and Inclusion At The Glasshouse we encourage a working environment thats welcoming inclusive and diverse. Different backgrounds views and experiences are valued so everyone can be themselves. Our venue and programmes are for everyone so we want to make sure this opportunity is available to everyone no matter your background or the challenges youve faced. For example we would love to hear from you if you: • Are D/deaf. Have a disability learning difficulty or significant long -term health condition which affects your daily life, • Describe yourself as neurodiverse (this might include dyslexia dyspraxia dyscalculia ADHD autistic spectrum and others), • Grew up in a family receiving Universal Credit or state benefits, • Have ever lived in council or social housing or been on the housing register, • Have ever lived in sheltered accommodation or experienced homelessness, • Experienced being in care at any point in your life, • Have been a refugee or asylum seeker, • Are from the African South East and SouthEast Asian Middle East Latinx or North African diaspora or have experienced racism, • These are some common examples of challenging circumstances but there may be others. Everyone is welcome to apply., • We do not discriminate because of race colour religion gender or gender identity sexual orientation or expression age disability or any other protected characteristic as outlined in the Equality Act 2010. Safeguarding children young people and adults at risk We are committed to safeguarding and promoting the welfare of children young people and adults at risk and expect all of those that work with us to share this commitment. We operate a robust safeguarding framework and continuous assessment and development to support safer working practice across out workforce. Our roles are subject to a safer recruitment process which includes relevant background checks and the disclosure of criminal records sanctions and investigations where appropriate. Right to Work We welcome applications from candidates already eligible to work in the UK or those that can apply for a visa granting permission to work in the UK (e.g. dependent visas ancestry etc.) that do not require sponsorship. You will be asked to share proof of this prior to receiving any offer of employment. Our application process Closing date for applications: 12pm 25th August 2025 We understand that interviews can be a nerve-racking experience. We want you to feel comfortable so you can be yourself and shine so If you have any questions about the role or the application process please contact Lois People Coordinator at ___ We understand that interviews can be a nerve-racking experience. We want you to feel comfortable so you can be yourself and shine so If you have any questions about the role or the application process please contact Lois People Coordinator at Food and Beverage Supervisor Deadline for applications:12pm 25th August 2025 Reports to:General Manager of Catering & Retail F&B Manager F&B Duty Manager Location:The Glasshouse International Centre for Music Working hours: 0 Hour contract (Casual) evening and weekend work required Salary:SCP21 - 12.57 ( 12.07% Holiday pay) per hour Please note: This role will start in September 2025. About The Glasshouse International Centre for Music Were a place where you can hear rock legends or pop icons on the same night as folk trios or opera singers. Where new musicians are nurtured and showcased on the same stages as platinum- selling performers. And where youth choirs and tambourine- shaking toddlers practice in the same spaces as our acclaimed orchestra Royal Northern Sinfonia. Whether youre front of house waiting in the wings or keeping things running behind the scenes you will be part of a team that means 2 million people enjoy top notch gigs concerts and classes in our own venue at Gateshead Quays out in communities across the North East and through live- streamed performances and digital lessons. About you Do you love customer service and thrive in a fast-paced environment Are you great at leading a team and upselling strategies Were looking for experienced passionate supervisors to elevate our customer experience! If youve got experience in Food & Beverage or Hospitality lets chat! Were open during the day for our classes and evenings for shows and concerts currently were looking for people who have availability to work both during the day evenings and weekends. The impact youll make Take pride in your work and bring your dedication and hard work to the forefront as a vital member of our F&B Team. As a direct representative of The Glasshouse you will offer a welcoming warm and professional service to our audiences and visitors ensuring every interaction is memorable. You will have the opportunity to lead teams across our various F&B outlets including our bars caf and brasserie adapting to business needs and gaining diverse experience. Additionally you will contribute to the success of our prestigious conferences and external hire events. Join us to progress your hospitality career in a dynamic and supportive environment where your commitment to excellence and passion for hospitality will shine. Our F&B team members will only be permitted to serve/sell alcohol in accordance with licensing law. If you are under the age of 18 you will be allocated alternative duties within the F&B portfolio. It would be great if you had experience in: Experience in leading teams & staff training Experienced in both caf & bar/cellar work Supervisor/Team Leader experience preferably in a Food and Beverage or Hospitality background Skills and knowledge of: Product upselling Ability to work under own initiative Strong leadership skills leading by example Excellent customer service skills Excellent interpersonal skills Ability to multitask and prioritize a varied workload A strong understanding of operational F&B requirements It also helps if you have: Table service experience food hygiene and allergen awareness barista trained cocktail trained Youll be responsible for: Upselling and Recommendations: Ensure that the Food & Beverage Team Members are aware of their duties and responsibilities to upsell directly to customers by recommending specials and additional products. Efficient and Warm Service: Serve customers efficiently and appropriately with a professional and warm manner. Team Supervision: Supervise the Food & Beverage Team Members in setting up F&B areas ready for service and throughout service. Hygiene Standards: Ensure that hygiene standards are met and exceeded. Leadership Role: Deputize for the Food & Beverage Team Managers when required. EPOS Till Operation: Serve customers using an EPOS till system in adherence with Company Cash Management Policy. Cash Handling: Handle cash in adherence with Company Cash Management Policy. Exceptional Customer Service: Deliver exceptional customer service and attention to detail. Staff Motivation: Motivate staff and lead by example to increase our TripAdvisor rating and reviews. Line Manager Duties: Undertake duties as requested by your Line Manager. Beverage Preparation: Make drinks including barista coffees when required (training will be provided). Kitchen Collaboration: Work in tandem with the kitchen team to deliver efficient food service. Allergen Awareness: Ensure awareness of allergens in any food/drink served. If in doubt refer queries to the on-duty manager immediately. Licensing Compliance: Always comply with licensing law and internal policy pertaining to the sale and service of alcohol. If in doubt refer queries to the on-duty manager immediately. Service Preparation and Cleanliness: Prep all outlets for service and ensure that all outlets are correctly cleaned down at the end of each service run. Area Maintenance: Ensure that your service area and back of house is kept clean and tidy throughout service and opening hours. Visitor Experience Enhancement: Proactively look for opportunities to enhance visitors experience during their time at The Glasshouse. Uniform Standards: Adhere to the correct uniform standards. Incident Reporting: Report any incidents or equipment issues to relevant staff members as needed following policy and procedure. Customer Feedback: Report any customer complaints or feedback to relevant staff members as needed following policy and procedure. Food Safety Compliance: Comply with all food safety and hygiene measures. But dont worry If youre not a perfect match for the job description and criteria wed love you to apply anyway. We are more interested in your determination positivity and willingness to get stuck in. Our commitment to your development At The Glasshouse were always learning. And we know that when it comes to training everyone is different. So youll work closely with your manager to identify what your training journey will look like. If you have a specific interest or you would like to develop your skills in a certain area we want to hear about it. This may be through gaining a qualification on-the-job training or learning within your team but whatever path you take through training and support well help you develop the skills and knowledge you need to thrive in your role. Diversity Equality and Inclusion At The Glasshouse we encourage a working environment thats welcoming inclusive and diverse. Different backgrounds views and experiences are valued so everyone can be themselves. Our venue and programmes are for everyone so we want to make sure this opportunity is available to everyone no matter your background or the challenges youve faced. For example we would love to hear from you if you: • Are D/deaf. Have a disability learning difficulty or significant long -term health condition which affects your daily life, • Describe yourself as neurodiverse (this might include dyslexia dyspraxia dyscalculia ADHD autistic spectrum and others), • Grew up in a family receiving Universal Credit or state benefits, • Have ever lived in council or social housing or been on the housing register, • Have ever lived in sheltered accommodation or experienced homelessness, • Experienced being in care at any point in your life, • Have been a refugee or asylum seeker, • Are from the African South East and SouthEast Asian Middle East Latinx or North African diaspora or have experienced racism, • These are some common examples of challenging circumstances but there may be others. Everyone is welcome to apply., • We do not discriminate because of race colour religion gender or gender identity sexual orientation or expression age disability or any other protected characteristic as outlined in the Equality Act 2010. Safeguarding children young people and adults at risk We are committed to safeguarding and promoting the welfare of children young people and adults at risk and expect all of those that work with us to share this commitment. We operate a robust safeguarding framework and continuous assessment and development to support safer working practice across out workforce. Our roles are subject to a safer recruitment process which includes relevant background checks and the disclosure of criminal records sanctions and investigations where appropriate. Right to Work We welcome applications from candidates already eligible to work in the UK or those that can apply for a visa granting permission to work in the UK (e.g. dependent visas ancestry etc.) that do not require sponsorship. You will be asked to share proof of this prior to receiving any offer of employment. Our application process Closing date for applications: 12pm 25th August 2025 We understand that interviews can be a nerve-racking experience. We want you to feel comfortable so you can be yourself and shine so If you have any questions about the role or the application process please contact Lois People Coordinator at

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Front of House Team Member Deadline for applications: 18/08/2025 Reports to: Duty Manager or F&B Manager as appropriate. Location:The Glasshouse International Centre for Music plus external locations with prior agreement Working hours: As required during operational hours including evenings weekends and bank is a casual position. Hours will vary Salary:From April 2025; 12.21* per hour if aged 21 or over 10* per hour if aged 20 or under. (*plus 12.07% holiday allowance) AboutThe Glasshouse International Centre for Music We are an international music centre based on the banks of the River Tyne. We are a unique venue where artists from across the world perform and audiences from a wide range of backgrounds come to hear make and enjoy all types of music. We support local people to be creative to develop a passion for music and put music at the heart of communities. Our artist development program provides local artists with the opportunities they need to develop a career in music. We support young people to make music in our building and in the wider community through programs such as In Harmony Newcastle Gateshead. We believe our work makes life better for people in the North East. Were building a creative diverse and passionate team and thats where you come in About you Are you self-motivated happy working in a team environment and flexible enough to adapt to a changing environment If this sounds like you here are some specific types of experience that will help you hit the ground running. You must have proven experience of: • Excellent customer service skills, • Excellent communication skills, • A passion for live events and music About the Roles Available: F&B Team members Our F&B team membersare key parts of our FOH team. All F&B Team Members are direct representatives of The Glasshouse ICM; offering a welcoming warm and professional service to our audiences and visitors. You will work across our F&B outlets depending on business needs. This includes our bars caf waiting team and brasserie. You will also work on our prestigious conferences and external hire events. Our F&B team members will only be permitted to serve/sell alcohol in accordance with licensing law. If you are under the age of 18 you will be allocated alternative duties within the F&B portfolio. Customer Experience Team Member (CET) The Customer Experience Team (CET) is the first point of contact for customers calling or visiting The Glasshouse ICM and attending events. All members of the Customer Experience Team are trained to steward the building events and shows work on the coats desk. meet & greet merchandise and information point. There are also additional roles that you may be able to train in if a position becomes available in the box office building tours team or the gift shop. For any of these roles you must be able to demonstrate that you are extremely proactive friendly flexible good at problem-solving and happy to engage with a huge range of customers. Shift times: Most shifts are between 3 and 6 hours long and are on evenings and weekends so successful candidates must be available at those times. Rosters are completed approximately 3 weeks in advance and there is the option to sign up for additional shifts when available. Our internal policy is that we will never give you a shift less than 3 hours long. Our commitment to your development At The Glasshouse were always learning. Through training and support well help you develop the skills and knowledge you need to thrive in your role. This may be through gaining a qualification on-the-job training or learning within your team. We provide you with training in areas such as health and safety and safeguarding when you start work and youll receive annual refreshers. Every staff member is on their own training and development journey. Youll work closely with your manager to identify what your journey will look like at The Glasshouse. If you have a specific interest or you would like to develop your skills in a certain area we want to hear about it. Diversity Equality and Inclusion At The Glasshouse we encourage a working environment thats welcoming inclusive and diverse. Different backgrounds views and experiences are valued so everyone can be themselves. Our venue and programs are for everyone so we want to make sure this opportunity is available to everyone no matter your background or the challenges youve faced. For example we would love to hear from you if you: • Are D/deaf. Have a disability learning difficulty or significant long -term health condition which affects your daily life, • Describe yourself as neurodiverse (this might include dyslexia dyspraxia dyscalculia ADHD autistic spectrum and others), • Grew up in a family receiving Universal Credit or state benefits, • Have ever lived in council or social housing or been on the housing register, • Have ever lived in sheltered accommodation or experienced homelessness, • Experienced being in care at any point in your life, • Have been a refugee or asylum seeker, • Are from the African South East and SouthEast Asian Middle East Latinx or North African diaspora or have experienced racism, • These are some common examples of challenging circumstances but there may be others. Everyone is welcome to apply., • We do not discriminate because of race colour religion gender or gender identity sexual orientation or expression age disability or any other protected characteristic as outlined in the Equality Act 2010. Safeguarding children young people and vulnerable adults We are committed to safeguarding and promoting the welfare of children young people and adults at risk and expect all of those that work with us to share this commitment. We operate a robust safeguarding framework and continuous assessment and development to support safer working practice across out workforce. Our roles are subject to a safer recruitment process which includes relevant background checks and the disclosure of criminal records sanctions and investigations where appropriate. This position is eligible for an Enhanced DBS/ with a check of the Childrens / Adults Barred List. Our application process Closing date for applications: 18.08.25 Our interview process Instead of a formal one-to-one interview we invite everyone to a group recruitment evening. Youll work on a few tasks as part of a team then well have a short chat so we can get to know you better. We know interviews can feel a bit daunting. But this isnt a test. Its a chance to see how you think how you work with others and what makes you you. So dont worry about having all the answers just turn up ready to get stuck in. If you have any questions about the role or the application process please contact our people team Key Skills Dhcp,Ethernet,Information Technology Sales,Customer Development,ITI Employment Type : Full-Time Experience: years Vacancy: 1

Description Job Title: Solution Delivery Engineer Location: Remote working need to be North East or North West based. Annual salary: 50000 to 60000 depending on skills & experience About Cybit Predict. Protect. Perform Were a team of passionate professionals dedicated to delivering positive business outcomes. Our technology propositions are led by data intelligence and AI to ensure that our customers can operate confidently with the right digital workspace security cloud solutions and managed services. Why Join Us Joining Cybit means becoming part of a dynamic and outcome-focused team that spans locations in Berkshire and Newcastle. Our team of over 100 people value each other first and foremost respect the talent ideas and skills we can contribute to making Cybit a special and rewarding place to work. At Cybit you are recognised and valued and you can make a real difference to how our company delivers and is viewed as a brand. If youre looking for a challenging and fulfilling career in technology Cybit is the place for you. Together we will create a safer more resilient future for everyone. As a Solution Delivery Engineer you will be part of our technical project delivery team leading the delivery of projects across our technology suite. Your role will include designing deploying and optimising environments across public cloud infrastructure network infrastructure and the M365 suite. This may include using technologies such as: • Public Cloud - Microsoft Azure and AWS, • Networking - Aruba Cisco Sophos, • Microsoft Windows Server This role lends itself to progression and development opportunities within the organisation. • Deploying and configuring public cloud infrastructure and networking solutions, • Serving as technical lead on medium to large projects and successfully managing stakeholder expectations, • Working with project teams to plan seamless customer migrations assess risk and create standards and runbooks, • Documenting customer solutions configurations and changes to ensure a smooth handover to our support teams., • Contributing to solution architecture process by gathering information and designing components of networks and Infrastructures, • Providing support and guidance for engineers within the delivery and support teams, • Ensuring solutions are delivered in line with security best practices include CE and ISO frameworks, • Visiting customer sites to support project delivery when required Desirable Qualifications: Microsoft Certifications AZ-104 - Azure Administrator Associate AZ-700 - Azure Networking Engineer Associate Cisco Certifications CCNA CCNP Be well looked after Happy people make happy businesses. We have a great range of flexible benefits which helps you to do your best work every day. This includes: • Bonus scheme, • Enhanced pension scheme, • 33 days annual leave including bank holidays (& the opportunity to buy more if desired), • Healthcare cash plan, • Private medical insurance, • Company electric car scheme, • Cycle to work scheme, • Employee assistance programme, • Occupational sick pay. Cybit is passionate about having a diverse workforce by encouraging equality diversity and inclusion throughout the business. We have an inclusive environment where employees are encouraged to speak openly about what matters to them. This allows us all to learn and grow together within a safe and respectful environment. We provide equal opportunities to all and are a proud member of the Disability Confident scheme. Key Skills Digital Marketing,Graduate Engineering,ASP.NET,ABAP,Client Services,ERP Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 50000 - 60000

Do you love sports or have a passion for great customer service Do you enjoy forming positive relationships As a Retail Customer Service Manager you will be an integral part of the Entain family delivering top customer service and driving standards on a daily our exciting dynamic Ladbrokes & Coral betting shops no two days are the same and youll have the chance to contribute to a team that wins together and does whats right by our customers. Reporting to the Shop Manager you will be part of the Shop team who will be serving customers and building a rapport to encourage repeat custom. Salary is 12.50 per hour Are you ready to launch a winning career What you will do • Deliver outstanding customer service., • Always urging safer gambling., • Take bets on a wide range of sports and events., • Process customer transactions including cash handling., • Help demonstrate our products & betting terminals to customers., • Handle customer complaints or concerns with empathy and problem-solving skills., • Work towards defined targets and goals., • Maintain high shop standards. Our shops can be open from Monday to Sunday 8am - 10pm depending on the location. This includes weekends and bank holidays. Your typical weekly rota will be 24 hours and made up of a blend of long opening shifts (once youve completed your training) long closing shifts and shorter evening shifts and will vary week to week. As a key holder you will be responsible for opening and closing the shop. At Entain we believe in the importance of a healthy work-life balance and commit to providing you with your rota at least four weeks in advance. Qualifications : • You must be 18 years of age or over to work in one of our betting shops., • Passion for delivering great customer service!, • Do you enjoy building strong relationships and can you communicate effectively, • Self-motivated and proactive., • Are you happy to work alone or as part of team, • Ability to deal with challenging situations in a calm and professional manner. Additional Information : At Entain we know that signing top players requires a great starting package and plenty of support to inspire peak performance. Join us and a competitive salary is just the beginning. Working for us in our betting shops you can expect to receive great benefits like: • Optional overtime subject to availability., • Pension Scheme and annual ShareSave., • Discounts with hundreds of retailers through Entain Deals., • Healthcare and wellbeing support. Should you need any adjustments or accommodations to the recruitment process at either application or interview please contact us. #LI-DNI At Entain we do whats right. Its one of our core values and thats why were taking the lead when it comes to creating a diverse equitable and inclusive future - for our people and the wider global sports betting and gaming sector. However you identify our ambition is to ensure our people across the globe feel valued respected and their individuality celebrated. We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate ensuring ethical and compliant hiring practices globally. Remote Work : No Employment Type : Part-time Key Skills Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking Experience: years Vacancy: 1

Who we are Ballys Corporation is a global casino-entertainment company with a growing omni-channel presence. It currently owns and manages 15 casinos across 10 states a golf course in New York a horse racetrack in Colorado and has access to OSB licenses in 18 states. It also owns Ballys Interactive International formerly Gamesys Group a leading global online gaming operator Bally Bet a first-in-class sports betting platform and Bally Casino a growing iCasino platform. With 10600 employees the Companys casino operations include approximately 15300 slot machines 580 table games and 3800 hotel rooms. Upon completing the construction of a permanent casino facility in Chicago IL and a land-based casino near the Nittany Mall in State College PA Ballys will own and/or manage 16 casinos across 11 states. Ballys also has rights to developable land in Las Vegas post the closure of the Tropicana. Well what about the team As a Guest Services Host you will be the face of Ballys Casino creating a warm welcoming and professional atmosphere for every guest who walks through our doors. Working at the heart of our Guest Services and Front of House operations you will play a key role in enhancing the customer experience supporting casino initiatives and upholding our compliance standards. Please note we operate 24 hours a day 7 days a week to provide an exceptional gaming experience for our valued guests. This means that as a member of our team you may be required to work unsociable hours including evenings and weekends. So what will you be doing • Greet and welcome guests with a positive and professional attitude., • Build rapport and act as the first point of contact between guests and the casino., • Provide accurate information about casino layout gaming options dining promotions and events., • Deliver consistent and knowledgeable customer service aligned with Ballys guest standards., • Apply Challenge 25 procedures and monitor for safer gambling concerns., • Recognise and report any suspicious activity or policy breaches promptly., • Handle guest queries in person over the phone and via email professionally., • Assess and resolve guest concerns effectively and empathetically., • Maintain patience and composure when dealing with challenging situations., • Develop a good understanding of table games slot machines and other offerings., • Previous customer service experience in a front-facing role (hospitality retail or gaming preferred)., • Excellent communication skills both verbal and written., • Strong understanding of customer care principles and a passion for delivering service excellence., • Basic understanding of casino operations and gaming terminology (desirable but training can be provided)., • Confidence in using Microsoft Office CRM systems and internal databases. At Ballys we are driven by a set of core values that we like to call our DNA. We strive to embody our DNA and keep them at the heart of everything we do! We are Always Ready to embrace change adapt and do what it takes to delight our customers. We believe that You Make the Difference which is what gives our players the best experience and keeps them coming back. We are All One Team looking out for each other respecting diversity while connecting through a common purpose. Our teams are Learning Every Day by showing constant curiosity and the drive to learn from successes mistakes new experiences and the people around us. At Ballys we Love to Lead by thinking differently seeking innovation and always looking for ways to raise our game. Equal Opportunities At Ballys we are committed to promoting equal opportunities in employment and working conditions. Diversity Equity and Inclusion are important to us and we encourage a culture where everyone can be themselves at work. We believe passionately that employing a diverse workforce is central to our success this is our superpower. We do not discriminate against employees or job applicants on the basis of race colour nationality ethnic or national origin age sex or sexual orientation gender reassignment religion or belief marital or civil partner status pregnancy or maternity political opinion or disability Key Skills CSS,HTML5,React,Web Development,JavaScript,Postgresql,IOS,Public Speaking Employment Type : Full-Time Experience: years Vacancy: 1

Events & Hires Sales Coordinator Deadline for applications:27th August 2025 Reports to:Head of Sales Events & Hires Location:The Glasshouse International Centre for Music Gateshead Working hours: 36 hours Monday-Friday with some evening and weekend work required subject to business needs. Hybrid working available. Salary:SCP 24 - 25662 About you Are you self-motivated happy working in a team environment and flexible enough to adapt to a changing environment If this sounds like you read on to find out how you can hit the ground running. About The Glasshouse International Centre for Music Feet stop. Eyes pop. Jaws drop. That what we all want isnt it Events that make people feel something. Or do something. And thats what we create every single day whether its the elegant glamour of award ceremonies the buzz of a brand launch or the gravitas of international medical conventions and political party conferences. From our gorgeous glass-domed space and amazing acoustics and lighting to our teams of seasoned event planners and detail-loving tech support were always working to wow each person who walks through our doors. Weve got a load of flexible spaces (including a dramatic 1640 seat auditorium and a more intimate 330 seat stage) delicious F&B options across our bright high ceilinged concourse and a panoramic view across the river to the Newcastle skyline. Plus were certified by both BEAM and AIM and just been awarded Gold in Green Meetings accreditation so you know all those spaces are safe accessible and green. And the cherry Were also a charity empowering and inspiring people through music. So your event will make a difference as well as an impression! Join us and lets create something amazing together. About the role If youre enthusiastic sales-focused and ready to be part of a collaborative and creative team this is your opportunity to make a real impact in an exciting events environment. Step into the exciting and fast-paced world of our Events & Hires team where no two days are the same! As Sales Co-ordinator youll play a key role in driving revenue by supporting the successful booking and delivery of a wide range of events from international associations high-profile corporate conferences and gala dinners to school performances and charitable functions. As Sales Coordinator youll help shape these events from first bid to signed contract handling site visits negotiating packages and tailoring plans to suit each client. Working closely with internal teams and external stakeholders youll support the coordination and administration of events helping to deliver unforgettable experiences while meeting income targets. Your organisational skills attention to detail and proactive sales approach will be key to helping us grow and maintain strong relationships with corporate clients associations charities schools and private groups. Youll also support the Head of Sales Events & Hires with marketing helping us reach new audiences in smart and creative ways. Youll need to be organised confident and full of ideas ready to help us hit our income targets and give every client a top-notch experience. It would be great if you had experience in: • Excellent track record in customer service, • A strong understanding of the MICE industry, • A passion for live events and exceeding customer expectations, • Highly organised, • Excellent communication skills, • Comfortable in working closely with a range of clients across multiple sectors and at different seniority levels, • An understanding of emerging trends in the MICE industry and wider events sector, • Ability to work under own initiative and as part of a team, • Pragmatic and flexible approach to work with the ability to prioritise and multi-task It also helps if you have: • Relevant event management sales or hospitality industry qualification, • Relevant health and safety qualification, • Event sales ex, • Experience in achieving targets, • An understanding of or interest in marketing strategies, • Demonstratable experience in admin of contracts and invoicing, • An understanding of sustainability best practice, • A passion for creative food and drink, • A commercial approach Youll be responsible for: • Respond to new client enquiries received via phone walk-in or email., • Compile client proposals and quotes and manage enquiries through to close of sale. Accurately record client details in the CRM/online booking system, • Maintain communications with existing and lapsed customers with the support of the Head of Sales to maximise earning opportunities and strengthen client relationships, • Conduct site visits with clients stakeholders and colleagues, • Develop excellent working relationships with all clients and partners owning your accounts with relevant support from the Head of Sales, • Work with the Head of Sales to support marketing activity planning and delivery including attending regional national and international trade events, • Support in organising and hosting familiarisation visits, • Support with social media activity developing content and implementing the social media strategy., • Ensure an understanding of regional national and international competitors existing and potential clients and emerging industry trends, • Assist in maintaining trade and media relationships., • Support the operations team on event delivery during periods of peak activity/staff absence, • Maximise commercial income including through secondary spending where possible. Work as part of the team to achieve set sales and delivery targets, • Work with all clients to creatively deliver event ideation and proposals with a pragmatic and imaginative approach, • Actively identify opportunities for repeat events and clients working to secure this business through effective account management supported by the Head of Sales as required, • Adhere to all relevant health safety and safeguarding practices for all events seeking guidance where needed, • Ensure that all invoicing and contracting is completed in accordance with set guidelines and timeframes, • Represent the events & hires function at internal events and meetings, • Adhere to all team protocols and processes to ensure the best The Glasshouse experience for clients and delegates, • Deputise for the Head of Sales where required, • Always adhere to health and safety guidelines in the workplace, • Actively role model The Glasshouse values But dont worryif youre not a perfect match for the job description and criteria wed love you to apply anyway. We are more interested in your determination positivity and willingness to get stuck in. Our commitment to your development At The Glasshouse were always learning. And we know that when it comes to training everyone is different. So youll work closely with your manager to identify what your training journey will look like. If you have a specific interest or you would like to develop your skills in a certain area we want to hear about it. This may be through gaining a qualification on-the-job training or learning within your team but whatever path you take through training and support well help you develop the skills and knowledge you need to thrive in your role. Diversity Equality and Inclusion At The Glasshouse we encourage a working environment thats welcoming inclusive and diverse. Different backgrounds views and experiences are valued so everyone can be themselves. Our venue and programmes are for everyone so we want to make sure this opportunity is available to everyone no matter your background or the challenges youve faced. For example we would love to hear from you if you: • Are D/deaf. Have a disability learning difficulty or significant long -term health condition which affects your daily life, • Describe yourself as neurodiverse (this might include dyslexia dyspraxia dyscalculia ADHD autistic spectrum and others), • Grew up in a family receiving Universal Credit or state benefits, • Have ever lived in council or social housing or been on the housing register, • Have ever lived in sheltered accommodation or experienced homelessness, • Experienced being in care at any point in your life, • Have been a refugee or asylum seeker, • Are from the African South East and SouthEast Asian Middle East Latinx or North African diaspora or have experienced racism, • These are some common examples of challenging circumstances but there may be others. Everyone is welcome to apply., • We do not discriminate because of race colour religion gender or gender identity sexual orientation or expression age disability or any other protected characteristic as outlined in the Equality Act 2010. Safeguarding children young people and adults at risk We are committed to safeguarding and promoting the welfare of children young people and adults at risk and expect all of those that work with us to share this commitment. We operate a robust safeguarding framework and continuous assessment and development to support safer working practice across out workforce. Our roles are subject to a safer recruitment process which includes relevant background checks and the disclosure of criminal records sanctions and investigations where appropriate. Right to Work We welcome applications from candidates already eligible to work in the UK or those that can apply for a visa granting permission to work in the UK (e.g. dependent visas ancestry etc.) that do not require sponsorship. You will be asked to share proof of this prior to receiving any offer of employment. Our application process Closing date for applications: 27th August 2025 Interview date:9th September 2025 We understand that interviews can be a nerve-racking experience. We want you to feel comfortable so you can be yourself and shine so if you have any questions about the role or the application process please contact Isabella People Coordinator at___ We understand that interviews can be a nerve-racking experience. We want you to feel comfortable so you can be yourself and shine so if you have any questions about the role or the application process please contact Isabella People Coordinator at Events & Hires Sales Coordinator Deadline for applications:27th August 2025 Reports to:Head of Sales Events & Hires Location:The Glasshouse International Centre for Music Gateshead Working hours: 36 hours Monday-Friday with some evening and weekend work required subject to business needs. Hybrid working available. Salary:SCP 24 - 25662 About you Are you self-motivated happy working in a team environment and flexible enough to adapt to a changing environment If this sounds like you read on to find out how you can hit the ground running. About The Glasshouse International Centre for Music Feet stop. Eyes pop. Jaws drop. That what we all want isnt it Events that make people feel something. Or do something. And thats what we create every single day whether its the elegant glamour of award ceremonies the buzz of a brand launch or the gravitas of international medical conventions and political party conferences. From our gorgeous glass-domed space and amazing acoustics and lighting to our teams of seasoned event planners and detail-loving tech support were always working to wow each person who walks through our doors. Weve got a load of flexible spaces (including a dramatic 1640 seat auditorium and a more intimate 330 seat stage) delicious F&B options across our bright high ceilinged concourse and a panoramic view across the river to the Newcastle skyline. Plus were certified by both BEAM and AIM and just been awarded Gold in Green Meetings accreditation so you know all those spaces are safe accessible and green. And the cherry Were also a charity empowering and inspiring people through music. So your event will make a difference as well as an impression! Join us and lets create something amazing together. About the role If youre enthusiastic sales-focused and ready to be part of a collaborative and creative team this is your opportunity to make a real impact in an exciting events environment. Step into the exciting and fast-paced world of our Events & Hires team where no two days are the same! As Sales Co-ordinator youll play a key role in driving revenue by supporting the successful booking and delivery of a wide range of events from international associations high-profile corporate conferences and gala dinners to school performances and charitable functions. As Sales Coordinator youll help shape these events from first bid to signed contract handling site visits negotiating packages and tailoring plans to suit each client. Working closely with internal teams and external stakeholders youll support the coordination and administration of events helping to deliver unforgettable experiences while meeting income targets. Your organisational skills attention to detail and proactive sales approach will be key to helping us grow and maintain strong relationships with corporate clients associations charities schools and private groups. Youll also support the Head of Sales Events & Hires with marketing helping us reach new audiences in smart and creative ways. Youll need to be organised confident and full of ideas ready to help us hit our income targets and give every client a top-notch experience. It would be great if you had experience in: • Excellent track record in customer service, • A strong understanding of the MICE industry, • A passion for live events and exceeding customer expectations, • Highly organised, • Excellent communication skills, • Comfortable in working closely with a range of clients across multiple sectors and at different seniority levels, • An understanding of emerging trends in the MICE industry and wider events sector, • Ability to work under own initiative and as part of a team, • Pragmatic and flexible approach to work with the ability to prioritise and multi-task It also helps if you have: • Relevant event management sales or hospitality industry qualification, • Relevant health and safety qualification, • Event sales ex, • Experience in achieving targets, • An understanding of or interest in marketing strategies, • Demonstratable experience in admin of contracts and invoicing, • An understanding of sustainability best practice, • A passion for creative food and drink, • A commercial approach Youll be responsible for: • Respond to new client enquiries received via phone walk-in or email., • Compile client proposals and quotes and manage enquiries through to close of sale. Accurately record client details in the CRM/online booking system, • Maintain communications with existing and lapsed customers with the support of the Head of Sales to maximise earning opportunities and strengthen client relationships, • Conduct site visits with clients stakeholders and colleagues, • Develop excellent working relationships with all clients and partners owning your accounts with relevant support from the Head of Sales, • Work with the Head of Sales to support marketing activity planning and delivery including attending regional national and international trade events, • Support in organising and hosting familiarisation visits, • Support with social media activity developing content and implementing the social media strategy., • Ensure an understanding of regional national and international competitors existing and potential clients and emerging industry trends, • Assist in maintaining trade and media relationships., • Support the operations team on event delivery during periods of peak activity/staff absence, • Maximise commercial income including through secondary spending where possible. Work as part of the team to achieve set sales and delivery targets, • Work with all clients to creatively deliver event ideation and proposals with a pragmatic and imaginative approach, • Actively identify opportunities for repeat events and clients working to secure this business through effective account management supported by the Head of Sales as required, • Adhere to all relevant health safety and safeguarding practices for all events seeking guidance where needed, • Ensure that all invoicing and contracting is completed in accordance with set guidelines and timeframes, • Represent the events & hires function at internal events and meetings, • Adhere to all team protocols and processes to ensure the best The Glasshouse experience for clients and delegates, • Deputise for the Head of Sales where required, • Always adhere to health and safety guidelines in the workplace, • Actively role model The Glasshouse values But dont worryif youre not a perfect match for the job description and criteria wed love you to apply anyway. We are more interested in your determination positivity and willingness to get stuck in. Our commitment to your development At The Glasshouse were always learning. And we know that when it comes to training everyone is different. So youll work closely with your manager to identify what your training journey will look like. If you have a specific interest or you would like to develop your skills in a certain area we want to hear about it. This may be through gaining a qualification on-the-job training or learning within your team but whatever path you take through training and support well help you develop the skills and knowledge you need to thrive in your role. Diversity Equality and Inclusion At The Glasshouse we encourage a working environment thats welcoming inclusive and diverse. Different backgrounds views and experiences are valued so everyone can be themselves. Our venue and programmes are for everyone so we want to make sure this opportunity is available to everyone no matter your background or the challenges youve faced. For example we would love to hear from you if you: • Are D/deaf. Have a disability learning difficulty or significant long -term health condition which affects your daily life, • Describe yourself as neurodiverse (this might include dyslexia dyspraxia dyscalculia ADHD autistic spectrum and others), • Grew up in a family receiving Universal Credit or state benefits, • Have ever lived in council or social housing or been on the housing register, • Have ever lived in sheltered accommodation or experienced homelessness, • Experienced being in care at any point in your life, • Have been a refugee or asylum seeker, • Are from the African South East and SouthEast Asian Middle East Latinx or North African diaspora or have experienced racism, • These are some common examples of challenging circumstances but there may be others. Everyone is welcome to apply., • We do not discriminate because of race colour religion gender or gender identity sexual orientation or expression age disability or any other protected characteristic as outlined in the Equality Act 2010. Safeguarding children young people and adults at risk We are committed to safeguarding and promoting the welfare of children young people and adults at risk and expect all of those that work with us to share this commitment. We operate a robust safeguarding framework and continuous assessment and development to support safer working practice across out workforce. Our roles are subject to a safer recruitment process which includes relevant background checks and the disclosure of criminal records sanctions and investigations where appropriate. Right to Work We welcome applications from candidates already eligible to work in the UK or those that can apply for a visa granting permission to work in the UK (e.g. dependent visas ancestry etc.) that do not require sponsorship. You will be asked to share proof of this prior to receiving any offer of employment. Our application process Closing date for applications: 27th August 2025 Interview date:9th September 2025 We understand that interviews can be a nerve-racking experience. We want you to feel comfortable so you can be yourself and shine so if you have any questions about the role or the application process please contact Isabella People Coordinator at

Days Holiday + Bank Holidays Van, tools and uniform supplied Attractive pension with up to 7% contribution Join Johnson Controls as a Fire Engineer! Shape the Future with Us! At Johnson Controls, we provide an opportunity to shape a safer and sustainable world while enjoying a fulfilling career.

Days Holiday + Bank Holidays Van, tools and uniform supplied Attractive pension with up to 7% contribution Join Johnson Controls as a Fire Engineer! Shape the Future with Us! At Johnson Controls, we provide an opportunity to shape a safer and sustainable world while enjoying a fulfilling career.

Days Holiday + Bank Holidays Van, tools and uniform supplied Attractive pension with up to 7% contribution Join Johnson Controls as a Fire Engineer! Shape the Future with Us! At Johnson Controls, we provide an opportunity to shape a safer and sustainable world while enjoying a fulfilling career.

Days Holiday + Bank Holidays Van, tools and uniform supplied Attractive pension with up to 7% contribution Join Johnson Controls as a Fire Engineer! Shape the Future with Us! At Johnson Controls, we provide an opportunity to shape a safer and sustainable world while enjoying a fulfilling career.

Tructyre’s mission is to eliminate tyre-related risks for Britain’s fleet of trucks, trailers, buses, and coaches. De-risking isn’t just about tyres; it’s about making fleet management safer and more efficient, ensuring that tyres are one less worry for operators. Benefits as a Commercial Ty

Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling.We aim to excite and entertain all our customers giving them a memorable experience they will want to return for.Our casinos are a

Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling.We aim to excite and entertain all our customers giving them a memorable experience they will want to return for.Our casinos are a