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Eden Scott is delighted to be working with Highland Broadband Networks Limited (HBNL), a telecommunications company based in Edinburgh that provides full-fibre broadband to rural and semi-rural communities across Scotland, including the Highlands, Fife, and Stirlingshire. They believe that connectivity is at the heart of local communities. That’s why, since 2015, they’ve focused on closing the digital divide by rolling out industry-leading gigabit-capable fibre broadband to towns and villages who were otherwise being left behind by other providers. Access to ultrafast, reliable broadband is life-changing to so many people – you shouldn’t have to choose between high-quality connectivity or living in the location that you want. They have created a new role and are now seeking an Outsource Channel Manager to join the team. You will be responsible for is responsible for developing strategies to drive revenue growth and ensuring the achievement of sales targets through management of the outsourced Tele and Field Sales teams. You will be a high performing, energetic member of the Senior Retail Team with a proactive, detail driven approach to team performance. You are a front-line leader that gets involved in the day-to-day activities of your team, maintaining clear communication channels and managing the outsourced team performance to strict SLA’s. The Outsource Channel Manager is a data-driven role that requires commercial acumen and a deep understanding of the consumer base, the competitive market and an ability to analyse sales department performance. Key responsibilities of the role: • Own the sales result for outsourced telesales and field sales, ensuring outsourced partner performance meets commercial targets, • Engage daily with outsourced partners to review agent-level performance, conversion rates, ARPU, quality and compliance, • Drive operational execution of outsourced partners, ensuring adherence to scripts, sales processes, quality standards and tactical plans, • Ensure outsourced partners maximise sales leads, optimise contact rates, execute campaigns effectively and follow data-driven walklists, • Monitor PIC rate, implementing training and / or recovery campaigns to ensure it remains below 10%, • Work creatively to maximise use of lead data, building and managing campaigns designed to increase conversion, • Own the strategic relationship with outsource agency leadership, ensuring collaboration and mutual success, • Collaborate with internal teams to align outsourced activity with business objectives and promotional plans, • Ensure customer feedback and ‘no reason’ insights feed into messaging, training and campaign optimisation, • Manage the evolution of sales strategy and techniques as each cohort moves along the adoption curve Key skills and experience required: • Strong track record of hitting revenue targets, and other performance KPIs., • Experience managing outsourced telesales and field sales teams, • Proven track record delivering sales results through vendor management, • Experience working to strict SLAs and performance frameworks, • Use of sales performance data to improve output Edinburgh based. Hybrid working This role offers an excellent competitive salary circa £65,000. Eden Scott is dealing exclusively with HBNL on this vacancy so to be considered for this opportunity, please submit your CV online or to

THE COMPANY Established in 1970, Moloney & Kelly, part of the Abbey Group, is a full-service award-winning Destination Management Company specialising in luxury individual travel, leisure groups, and incentives in Ireland and the UK, focusing on delivering unique travel experiences to our clients. Today, the group sells under a number of distinct brands; • Moloney & Kelly (Incentive & Luxury travel), • Abbey The Destination Experts (Group and FIT travel experiences), • Abbey Conferences (Conference management across Europe and beyond) WHY WORK FOR US • The Abbey Group is proud to hold a certification for being a Great Place To Work UK & a Great Place to Work Ireland, • Abbey Group is certified Gold for sustainability across all its brands, • Progressive Company, • Learning and development opportunities – individual training budget per year, • Active Social Committee and Green Team including free events throughout the year, • Deloitte Best Managed company for 16 consecutive years, • Hybrid/blended working option available, • Employee Assistance Programme – health & wellbeing support, • Company bonus scheme, • Flexible benefit contribution towards pension or health care plan, • Up to 60 days per year remote working abroad, • A paid day off on your birthday & an additional paid day off over the Christmas period, • Multinational workforce with over 30 nationalities TITLE OF VACANCY: Leisure Programme Executive, UK FIT Leisure Department, Edinburgh (Hybrid) THE ROLE: Moloney & Kelly specialises in luxury individual and leisure group travel from the US and corporate meetings and incentive groups from around the world and the core objective of the position is to ensure the delivery of a top class and professional service to our worldwide client base. CORE DUTIES INCLUDE: • Develop and maintain strong relationships with both existing and potential new clients of Moloney and Kelly., • A hands-on approach to developing FIT business for the UK from existing and potential new clients. Key to this will be developing a clear understanding of the client’s needs and deadlines, offering existing and new programmes to fulfil those needs and ensuring that the client has all the necessary material and information to present this information to their clients whether in brochure or online format., • Provide assistance to other Moloney & Kelly & Abbey UK staff in the business development and operations of agreed leisure and incentive group bookings., • Work with the Moloney & Kelly (Abbey UK) team to ensure that company information and sample programmes are constantly updated, refreshed and reflect current special offers on the Travel Advisors websites of both Virtuoso and Signature Travel Networks., • Full utilisation of the Tourplan system to generate all client quotations and subsequent follow up, also ensuring that the confirmed proposal is accurately reflected in Tourplan, • Any agreed sales and marketing activities, either in Ireland and the UK or in the overseas marketplace. This could take the form of either desk-based activities or direct agent/client interaction, including attending trade shows., • General office duties including booking confirmations via fax and email, filing, processing reservations including the preparation of client vouchers and invoices through the Company’s reservations system (Tourplan) and the distribution of client welcome packs., • Periodic out of hours emergency phone coverage, • The position may also extend to cover support in any of the Company’s Groups and Operations Departments as the need arises., • Support with the supervision of any staff/trainees assigned to the area., • Any other duties as assigned from time to time by your Manager or Director (and this could be in another Department within Moloney & Kelly or the Destination Experts)., • You will report to FIT Team Leader, Moloney & Kelly UK, which may change at some point in the future. Depending on role - Some international travel may be required and will be in compliance with the company’s Business Travel Policy. REQUIREMENTS: Essential: • Experience in a similar role/company is essential for this position., • 3rd level education or relevant experience., • Very good knowledge of MS Office., • Proven track record in the development of client’s proposals and operating those programs to the highest level within a fast paced and competitive environment., • Ability to meet agreed timelines/deadlines., • Excellent customer care and communication skills., • Good team player with excellent communication skills who demonstrates pro-activeness and initiative, • Willingness to travel – mainly within Ireland & UK but also possibly to overseas locations., • Fluency in verbal and written English. Desirable: • In depth knowledge of the luxury UK Tourism product a distinct advantage. The Abbey Group are committed to offering equal employment opportunities to all individuals, regardless of gender, race, religion, or disability. Our hiring process includes unbiased job postings, diverse interview panels, and objective evaluation criteria. We ensure equal opportunities for promotions, providing all employees with a fair chance to progress in their careers. We fully comply with UK equality laws and maintain a zero-tolerance policy for discrimination in the workplace.

The role involves providing world-class customer service, maximizing sales opportunities, and resolving customer issues effectively. Ideal candidates will have strong communication skills, a positive attitude, and previous experience in customer service or sales.

Star Recruitment is seeking an Investment Agent at Senior Surveyor or Associate level in Edinburgh.The role involves sourcing self storage transactions, preparing sales materials, and conducting financial analysis.Candidates should possess a real estate degree and/or MRICS, be proactive, and have st

Indie Campers is seeking a dedicated and dynamic RV Sales Onsite Sales Executive to join our team. This role is critical in managing the entire sales process for our used recreational vehicles (RVs) onsite.

Tradestock Ltd is an established and respected supplier of branded and own-label tabletop homewares, with over 30 years of experience operating in the UK market. Representing a carefully curated mix of in-house and leading European brands, the business has built a strong reputation for quality, design, and long-term retail relationships. The product portfolio is both broad and commercially attractive spanning tablemats, coasters, tea and lap trays, glassware, kitchen cookware, serve ware, and a wide range of practical and design-led cooking accessories. This is a category that continues to perform strongly across retail, combining everyday usability with lifestyle appeal. Agents will be representing a collection of distinctive and well-positioned brands. Leaf & Loom brings a relaxed, contemporary approach to dining with a focus on natural and sustainable materials. La Rochère France’s oldest glass manufacturer, offers iconic and beautifully crafted glassware, including the renowned Napoleon Bee collection. Pebbly delivers stylish and practical kitchenware with a strong sustainability message. BRA Spain’s number one cookware brand, provides a comprehensive and high-quality range in cast aluminium and stainless steel. This opportunity covers Scotland and/or Northern England, with additional scope for a single-brand representation opportunity for BRA across the English Midlands and surrounding areas. The territories offer significant potential, supported by an established product range and a strong platform for growth within independent retail, garden centres, cookshops and hardware outlets. The ideal sales agent will already be operating within our target markets with an established customer base and the credibility to open doors and build long-term trading relationships. A good understanding of the marketplace and trade events would be advantageous, although we would be happy to talk to agents with a proven ability to successfully introduce new brands into a territory. We are offering a 10% commission on all sales revenue with a strong recurring revenue stream. Providing a strong product story, recognised brands, and a sector that continues to generate consistent demand this represents an excellent addition to an existing portfolio or a standalone opportunity for the right agent. This is a commission-only position and Field Sales Agents must have a driving licence and a vehicle