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The Streetworks Coordinator is responsible for ensuring the timely and compliant submission of Streetworks notices, permits and traffic management applications in accordance with NRSWA legislation, local authority permit schemes and contractual requirements. The role supports operational delivery by liaising with internal teams, local authorities and stakeholders to ensure all works are correctly noticed, permitted and completed within agreed timescales. The successful candidate will be highly organised, detail-oriented and capable of managing multiple workstreams within a fast-paced utility environment. Streetworks Notices & Permits • Submit Streetworks notices and permit applications through Confirm in line with NRSWA and local authority requirements., • Ensure all notices are raised accurately and within statutory timescales to maintain compliance., • Process permit variations, extensions and closures as required throughout the lifecycle of works., • Monitor outstanding notices and permits, ensuring actions are completed within service level agreements. Operational Coordination, • Record actual work start dates received from field teams, ensuring all information is accurately submitted to maintain regulatory compliance., • Liaise with operational teams to obtain updates on work progress, delays and completion details., • Attend planning and scheduling meetings to ensure upcoming works are appropriately noticed and permitted., • Support field operations by providing guidance on permit conditions, restrictions and compliance requirements. Highway Authority & Stakeholder Management, • Manage and respond to comments, challenges and requests received from Highway Authorities in a timely and professional manner., • Build and maintain effective working relationships with Highway Authorities, internal stakeholders and operational teams., • Escalate potential compliance risks, permit issues or planning constraints to management where appropriate., • Work collaboratively with planners, supervisors and delivery teams to minimise permit breaches and overrun charges. Traffic Management & Compliance, • Prepare and submit Temporary Traffic Regulation Orders (TTROs) within agreed SLA timescales., • Monitor and track TTRO applications through to approval., • Ensure all activities comply with NRSWA legislation, permit scheme regulations and client requirements., • Maintain accurate records and audit trails within company systems. Performance & Continuous Improvement, • Support the achievement of business KPIs relating to permit compliance and operational performance., • Identify opportunities to improve processes and enhance service delivery., • Produce reports and management information as required., • Contribute to a culture of compliance, accountability and operational excellence. Essential • Previous experience in a Streetworks, Permit or Coordination role., • Working knowledge of NRSWA legislation and permit schemes., • Experience using Confirm or similar Streetworks management systems., • Strong administrative and organisational skills., • Excellent communication and stakeholder management abilities., • Ability to prioritise workload and manage multiple deadlines simultaneously., • Competent in Microsoft Office applications, particularly Excel and Outlook. Desirable, • Experience within utilities, telecoms, highways or infrastructure sectors., • Knowledge of TTRO application processes., • Understanding of Street Manager., • NRSWA qualification. We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

Under the Account Manager, focus on the day-to-day operation of the Traffic management schemes booked in from DCWW. Fully utilising the software available and monitoring Operations boards and e-mail accounts This role will work closely with the other GTM depots and subcontractors to ensure excellent service on the contract. Key Results Areas • To ensure all activities have been logged and recorded on our management software – Total Mobile and Operations boards., • Key operational stages across the Central hub. These include., • Work order creation; ensuring process is followed and any IT issues raised and followed through until rectified, • Plan and mobilise stage; ensuring accurate date is captured and uploaded to ops boards. Clear and control administration of designated mailboxes., • Change management; capture and changes to works order requests., • Ensure all necessary information has been submitted with the job request., • Assisting commercial for any client credit information, • Assist with submitting daily / weekly whereabouts and planned works are updated daily (what’s out where report), transparent and easily accessible to the foreman and management in both the daybook and Total Mobile and reports produced and sent out to Clients as required., • Provide excellent service to all customers by ensuring SLA’s and delivery / collection requirements are being met, • Actively source and report on customer feedback, • Accurate administration and return of all TM paperwork generated by either depot (where required) or subcontractors., • Ensure that all bookings and off-hires have been actioned immediately to make certain that daily reports for revenue and utilisation are up to date., • Total Mobile Billing – overview and assist on billing for all regional depots, however specially ensure the contract is billed daily & work with commercial team to ensure all activities have been captured and billed correctly., • Attend weekly billing meetings to ensure billing accuracy at the request of the Account Manager, • S74/FPN – Monitor any resulting fines passed onto GTM, provide evidence and close out, inform commercial departments on accruals required and advise on recharges back to 3rd party suppliers or as required by the Account Manager., • Clear & committal communication with customers via the depot mailboxes, • Reply to customer emails clearly and coherently, aiming to resolve issues first time around. Maximising information returned., • Responsible to ensure use of Optimise / Resource Visualiser Behavioural Aspects, • Ownership– Must take ownership for all tasks required for the role., • Excellent Verbal and Written Communication – ability to clearly communicate with external stakeholders and internal colleagues to articulate / convey information accurately and efficiently., • Adaptability and Interpersonal Skills – ability to build rapport and communicate effectively with diverse audiences., • Self-organisation and prioritising – job holder should demonstrate the ability to organise their work in such a way that tasks are completed accurately and on time., • Record keeping – job holder should be able to demonstrate records of work undertaken and completed as well as work in progress, • Document presentation – job holder should be able to demonstrate the ability to complete forms using good English and in the corporate format, • Use of work tools – job holder should demonstrate competence using all work tools, e.g. Windows / Excel, Computers and Photocopiers etc. They should also demonstrate a good telephone manner, taking messages and referring callers when appropriate., • Initiative and confidence – job holder should be able to demonstrate a willingness to contribute new ideas to improve things and should be able to determine when to refer a matter to someone else or whether to deal with it themselves., • Experience in a similar role would be highly beneficial, • Ability to work on own initiative., • Organised team player who can work under pressure by using their own initiative to meet day to day demands of the position., • I.T literate and excellent administrative skills. We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy which you can find here - https://networkplus.co.uk/privacy-and-cookie-policy. Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

Architect and deliver production-grade code across Apex, LWC, SuiteScript, and middleware solutions, enforcing rigorous architecture and security standards. Partnering closely with our Business Systems Product Manager and technical peers, you will translate strategic business requirements into scala

Join Voyage Care and Feel Valued, we reward your dedication with: • Stream – giving you the flexibility to draw upon up to 40% of your pay, as it is earned., • Funded Blue Light Card – hundreds of discounts at high street retailers etc., • 24/7/365 doctor line for our colleagues and their families, • Access to cash plans for our colleagues, which also covers their families, • Enhanced retirement leave Registered Service Managers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Registered Service Manager to join us in leading our residential service in Burnley. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people! Our Registered Service Manager will be working alongside local authorities, healthcare professionals and the families of the people we support as well as leading a team to ensure that people gain more independence in their daily lives and have positive outcomes. You will be managing the day-to-day running of the service(s), developing and implementing person centred support plans, conducting care needs assessments, recruiting and inducting new colleagues, completing supervisions/appraisals, completing medication competencies and medication audits, attending mutli-disciplinary meetings, completing quarterly audits and reports, effectively manage the services P&L, ensure regulatory, legislative, internal and contractual requirements are met including relevant notifications and adherence to policies and procedures. You’ll be a friendly, dynamic and caring leader with a passion for the care sector and delivering the best support. This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals. We’re interested in our Registered Service Manager having both the right experience and the right values. This is why at this service our Registered Manager should have previous experience as a CQC registered manager or in a care management role, be willing and able to undertake CQC registration and a Level 5 in Health & Social Care as well as experience working with individuals with autism, complex individuals with mental health needs, traumatic backgrounds and challenging behaviours. We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career. We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation. All applicants and subsequent job offers will be subject to satisfactory DBS checks and references. #J-18808-Ljbffr

Protec Fire and Security Group is looking for a project engineer/manager to lead sprinkler small works from initial enquiry through final accounts. You will work with the small works manager to deliver the project efficiently and profitably, ensuring key milestones and financial targets are met. You will manage on-site installation, health and safety, client meetings, and progress reporting. Detailed programmes will be prepared, and you will travel across the UK with occasional European visits #J-18808-Ljbffr

Department: Welsh Water Employment Type: Full Time Location: Nelson, Caerphilly Reporting To: Dan Clapham Compensation: £28,000 - £30,000 / year Under the Account Manager, focus on the day-to-day operation of the Traffic management schemes booked in from DCWW. Fully utilising the software available and monitoring Operations boards and e-mail accounts This role will work closely with the other GTM depots and subcontractors to ensure excellent service on the contract. • To ensure all activities have been logged and recorded on our management software – Total Mobile and Operations boards., • Key operational stages across the Central hub. These include., • Work order creation; ensuring process is followed and any IT issues raised and followed through until rectified, • Plan and mobilise stage; ensuring accurate date is captured and uploaded to ops boards. Clear and control administration of designated mailboxes., • Change management; capture and changes to works order requests., • Ensure all necessary information has been submitted with the job request., • Assisting commercial for any client credit information, • Assist with submitting daily / weekly whereabouts and planned works are updated daily (what’s out where report), transparent and easily accessible to the foreman and management in both the daybook and Total Mobile and reports produced and sent out to Clients as required., • Provide excellent service to all customers by ensuring SLA’s and delivery / collection requirements are being met, • Actively source and report on customer feedback, • Accurate administration and return of all TM paperwork generated by either depot (where required) or subcontractors., • Ensure that all bookings and off-hires have been actioned immediately to make certain that daily reports for revenue and utilisation are up to date., • Total Mobile Billing – overview and assist on billing for all regional depots, however specially ensure the contract is billed daily & work with commercial team to ensure all activities have been captured and billed correctly., • Attend weekly billing meetings to ensure billing accuracy at the request of the Account Manager, • S74/FPN – Monitor any resulting fines passed onto GTM, provide evidence and close out, inform commercial departments on accruals required and advise on recharges back to 3rd party suppliers or as required by the Account Manager., • Clear & committal communication with customers via the depot mailboxes, • Reply to customer emails clearly and coherently, aiming to resolve issues first time around. Maximising information returned., • Responsible to ensure use of Optimise / Resource Visualiser, • Ownership– Must take ownership for all tasks required for the role., • Excellent Verbal and Written Communication – ability to clearly communicate with external stakeholders and internal colleagues to articulate / convey information accurately and efficiently., • Adaptability and Interpersonal Skills – ability to build rapport and communicate effectively with diverse audiences., • Self-organisation and prioritising – job holder should demonstrate the ability to organise their work in such a way that tasks are completed accurately and on time., • Record keeping – job holder should be able to demonstrate records of work undertaken and completed as well as work in progress, • Document presentation – job holder should be able to demonstrate the ability to complete forms using good English and in the corporate format, • Use of work tools – job holder should demonstrate competence using all work tools, e.g. Windows / Excel, Computers and Photocopiers etc. They should also demonstrate a good telephone manner, taking messages and referring callers when appropriate., • Initiative and confidence – job holder should be able to demonstrate a willingness to contribute new ideas to improve things and should be able to determine when to refer a matter to someone else or whether to deal with it themselves., • Experience in a similar role would be highly beneficial, • Ability to work on own initiative., • Organised team player who can work under pressure by using their own initiative to meet day to day demands of the position., • I.T literate and excellent administrative skills. We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy which you can find here - privacy-and-cookie-policy. #J-18808-Ljbffr

Protec Fire Solutions ANZ is seeking a BIM Manager to lead strategic and operational BIM delivery across Fire & Security projects in the UK. You will drive compliance with ISO 19650, manage information across design, construction, handover, and operations, and lead CDE processes and BIM governance.

Join Voyage Care and Feel Valued, we reward your dedication with: • Wagestream – giving you the flexibility to draw upon up to 40% of your pay, as it is earned., • Funded Blue Light Card – hundreds of discounts at high street retailers etc., • 24/7/365 doctor line for our colleagues and their families, • Access to cash plans for our colleagues, which also covers their families, • Enhanced retirement leave, • Long service awards Registered Service Managers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Registered Service Manager to join us in leading our residential service in Burnley. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people! Our Registered Service Manager will be working alongside local authorities, healthcare professionals and the families of the people we support as well as leading a team to ensure that people gain more independence in their daily lives and have positive outcomes. You will be managing the day-to-day running of the service(s), developing and implementing person centred support plans, conducting care needs assessments, recruiting and inducting new colleagues, completing supervisions/appraisals, completing medication competencies and medication audits, attending mutli-disciplinary meetings, completing quarterly audits and reports, effectively manage the services P&L, ensure regulatory, legislative, internal and contractual requirements are met including relevant notifications and adherence to policies and procedures. You’ll be a friendly, dynamic and caring leader with a passion for the care sector and delivering the best support. This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals. We’re interested in our Registered Service Manager having both the right experience and the right values. This is why at this service our Registered Manager should have previous experience as a CQC registered manager or in a care management role, be willing and able to undertake CQC registration and a Level 5 in Health & Social Care as well as experience working with individuals with autism, complex individuals with mental health needs, traumatic backgrounds and challenging behaviours. We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career. We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation. All applicants and subsequent job offers will be subject to satisfactory DBS checks and references. #J-18808-Ljbffr

ZAM FM LTD, based in Manchester, specialises in delivering exceptional facilities management services across various sectors, including commercial properties, educational institutions, healthcare facilities, industrial sites, and residential complexes. With a focus on efficiency and professionalism, ZAM FM provides tailored solutions such as temporary staffing, business supplies, facility maintenance, security, and cleaning services to ensure smooth and productive operations. The company is recognised for its industry excellence, holding accreditations such as ISO 9001, ISO 14001, ISO 45001, and Safe Contractor certifications. ZAM FM’s dedication to delivering superior services and maintaining high standards makes it a trusted partner in facilities management. This is a full‑time, on‑site position based in the Burnley Area for a Bus Station Facilities Manager. The role involves overseeing the daily operations of bus station facilities, including supervising maintenance, managing cleanliness standards, coordinating security services, and addressing any emergency repairs. The Facilities Manager will ensure compliance with safety regulations, liaise with staff and vendors, prepare reports, and oversee budgets. This role requires a hands‑on approach to problem‑solving and a commitment to ensuring smooth operations and excellent customer experiences. • Facility Maintenance and Management: Proven experience managing facilities, coordinating repairs, and ensuring compliance with safety and operational standards., • Team Leadership: Expertise in supervising staff, assigning tasks, and fostering an environment of accountability and collaboration., • Operational Management: Skills in planning, scheduling, preparing budgets, and overseeing supplier and vendor relationships., • Problem‑Solving and Decision‑Making: Ability to address emergencies efficiently and make critical decisions to ensure smooth operations., • Communication and Customer Service: Strong skills in communicating effectively with staff, vendors, and stakeholders, along with a commitment to providing excellent service to patrons., • Knowledge of Health and Safety Regulations: Familiarity with occupational health and safety standards and practices., • Qualifications: A bachelor’s degree in facilities management, business administration, or a related field is a plus., • Experience: Background in facilities management or a similar operational role is preferred., • Technical Skills: Proficiency with facility management systems and basic understanding of maintenance and repair tools and processes., • SIA License is advantageous. Mid‑Senior level Full‑time Management and Manufacturing Industry: Facilities Services #J-18808-Ljbffr

Join to apply for the Pharmacy Manager - Padiham role at Tesco 6 days ago Be among the first 25 applicants Join to apply for the Pharmacy Manager - Padiham role at Tesco Get AI-powered advice on this job and more exclusive features. At Tesco, people are at the heart of everything we do, and this couldn’t be truer for our pharmacy team. As a Pharmacy Manager, you’ll have the opportunity to make a real impact on others’ lives. Whether you’re supporting pharmacists, providing top-notch services to customers, or fostering community spirit, your work will touch the lives of hundreds of people every day. We want to help you be at your best, whatever life brings. That's why we’ll offer you uninterrupted "me time" away from the pharmacy to relax, refuel, and recharge.Aside from these healthy breaks, you’ll also have bags of career choice with leadership training plans from industry experts, so there’s every chance to progress. And if you’ve got an idea for how we can improve things, we’ll make sure you’re given the chance to be heard. It all adds up to a role where you can do good, and feel good, while developing your career. Let’s make every day a little better. About the role At Tesco, people are at the heart of everything we do, and this couldn’t be truer for our pharmacy team. As a Pharmacy Manager, you’ll have the opportunity to make a real impact on others’ lives. Whether you’re supporting pharmacists, providing top-notch services to customers, or fostering community spirit, your work will touch the lives of hundreds of people every day. We want to help you be at your best, whatever life brings. That's why we’ll offer you uninterrupted "me time" away from the pharmacy to relax, refuel, and recharge.Aside from these healthy breaks, you’ll also have bags of career choice with leadership training plans from industry experts, so there’s every chance to progress. And if you’ve got an idea for how we can improve things, we’ll make sure you’re given the chance to be heard. It all adds up to a role where you can do good, and feel good, while developing your career. Let’s make every day a little better. You will be responsible for • You’ll supply prescriptions, deliver a range of NHS and Private services and provide healthcare advice to customers, • You'll play anactive role in our charities support program giving advice to people in the community at risk of or living with cancer, heartdisease, and diabetes., • You’ll lead, train, and develop colleagues., • You’ll use a planning system to ensure pharmacy staff are available, so we’re always there to meet our customers’ needs. You will need • You’ll have a Pharmacy Degree., • You’ll be passionate about leading and empowering a team., • You’ll be a member of the General Pharmaceutical Council (GPhC) and be willing to join the Protecting Vulnerable Groups (PVG) Scheme – we’ll help you with this when we offer you the role., • You’ll complete a DBS check (organised by us) before employment. Pharmacists working for Tesco will have to complete a DBS check (organised by Tesco) prior to commencement of employment. Whats in it for you? Our Pharmacies are led and supported exclusively by Pharmacists; weare always looking to develop new ways to deliver the best service possible for our communities. Along with providing a secure and flexible work environment, we offer excellent benefits that help make Tesco a great place to work! These include but are not limited to: • Your GPhC fee covered by us, every year., • Holiday starting at 25 days plus a personal day (plusBank holidays), • Buy holiday salary sacrifice scheme, • Savings of up to £2000 a year on most Tesco purchases., • Annual bonus - up to 20% of annual salary, • Contributory pension scheme., • 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 4 weeks fully paid paternity leave, • The right to request flexible working from your first day with us, • A pharmacy training programme exclusive to Tesco, in partnership with Diabetes UK, Cancer Research UK and British Heart Foundation., • A structured training plan for Pharmacy Leadership, crafted by industry specialists., • Great colleague discounts that save you money on everyday purchases., • For those that need it, expert support through the application process for the new UK health and social care visa., • Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here, • Clickhereto read more about employee benefits. About Us Our Pharmacy Managers are supported by wider store teams, such as security, stock replenishment, range management, and administration to ensure a smooth and consistent experience for our customers and patients, whilst maintaining theirs and our colleague’s safety. Tesco Pharmacies offers colleagues a high level of working flexibility and control over their work rotas. This enables routine overlap periods with other pharmacists on duty, so ideas about patient care and colleague development can be worked on together. We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support. Everyone’s welcome Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome. Ts & Cs Tesco only recruit individuals who have passed the school leaver’s age. To find out the school leavers age for your country pleaseclick here. We can only accept candidates over the age of 18 if the role requires working before 6:15 am, after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles. Some roles may close earlier than advertised due to high volumes of applicants, so it’s a good idea to get your application in early. We can only offer individual feedback to interviewed candidates. If your application is successful, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date. For more information about us please visit www.tescoplc.com We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process.For further information on the accessibility support we can offer, please click here. • Mid-Senior level, • Full-time, • Health Care Provider, • Retail Referrals increase your chances of interviewing at Tesco by 2x Get notified about new Pharmacy Manager jobs in Padiham, England, United Kingdom. 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If you have what it takes to lead, develop and motivate a high performing team in a busy Contact Centre, this role is for you. We operate from MONDAY to FRIDAY 8:30-5:30 and don’t work Bank Holidays. In the role you will manage a team of Customer Service Advisors, in a Contact Centre environment which include a mix of homeworkers and office based, working from our Burnley site. Liberata is an AWARD-WINNING outsourcer and you will support us to work alongside our clients to ensure we are delivering exceptional service for our customers whilst meeting contractual KPIs. As a Team Leader, you will coach and support your team members to undertake inbound calls and face to face assistance relating to Council Tax. You will work across several services areas including Council Tax, Council Tax Support, Housing Benefit, Business Rates and Corporate Services. Liberata will offer a full, extensive training programme to help you develop all the skills and knowledge you will need. The role is challenging, yet rewarding, as you and your team will be dealing with a variety of customers with different financial situations each day and tailoring solutions to help them reach the best and fairest resolution for their circumstances. You will need excellent communication skills, be able to develop and motivate your team to deal with a diverse range of customers and be able to work in a fast-paced environment. You will have experience of working in a call centre environment and enjoy working as part of a high performing team and have the ability to work under pressure. Your role will include managing a team to adhere to Contact Centre performance targets and service KPIs. This will include but not limited to maintaining strict adherence to Average Handling Time (AHT) expectations while consistently delivering a quality customer experience, managing adherence in line with schedules, delivering coaching to support improvement and maintaining Quality in line with regulatory compliance measures and Liberata’s Quality Framework. The ability to balance efficiency with service quality, developing and motivating your team, ensuring client and customer satisfaction whilst displaying a can-do attitude are key. Travel to other Liberata sites may be required from time to time. What’s in it for you! • Monday to Friday working, • No Bank Holiday working, • Working only between 8:30-5:30, • Free eye tests, • Cycle to work scheme, • Development and qualification opportunities – key passion of ours is colleague growth and development, • 26 days annual leave (Fulltime) + up to 8 days Bank Holidays, • Organised company events, • Wellness programme, • Staff Referral Programme., • Access to staff discounts with retailers such as Argos, Currys, M&S, B&Q, Debenhams., • Liberata will also automatically enrol you into our contribution matching pension scheme. Essential Skills and Attributes: • Experience of working in a Customer Services environment, • Experience of dealing with challenging situations and difficult customers, • Ability to manage teams within a performance and quality framework, • Able to build excellent working relationships with all stakeholders, • Ability to identify risks which will impact service delivery and plan accordingly, • Providing solutions to problems and demonstrate a 'can do' attitude, • Knowledge and use of Microsoft Word; Excel and PowerPoint, • Strong verbal and written communication skills with all stakeholders, • Good organisational and time management skills, • A motivator of staff to help them achieve their targets, • Education to GCSE level or equivalent, • Welsh Speaking as first or second language – desirable Key Tasks: • Coach and support your team deliver to meet contractual targets and monitor individual performance, • Equip your team to deliver in line with operational (procedural) standards., • Ensure team members are managed within Liberata policy and procedures., • Ensures team members are kept up to date with latest company\service news and policy., • Support line manager with/at meetings., • Supports service line initiatives and strategy., • Liaise with internal\external bodies, ensuring the promotion of service., • Responsible for personnel data in compliance with the data handling policy., • Drive Engagement and Positive communication with team members, • Develop your team to not only be the best in their role, but to be ready for any future development opportunities. Security vetting and checks: All successful candidates must meet the government’s Baseline Personnel Security Standard (BPSS). • External candidates: The BPSS includes a basic criminal record check (for unspent convictions). There will also be an Adverse Financial Check (AFC) which will be renewed annually. An Adverse Finance Check looks for CCJs, IVAs, bankruptcies, Scottish decrees, or Administration Orders., • Internal candidates: An annual adverse finance check will be required. If you do not meet these requirements, your offer may be withdrawn. #J-18808-Ljbffr

Your time will be split between the Welsh Water Offices in Clydach & Nelson, managing and supporting the noticing team and working side by side with the programme team on the Repair & Maintenance contract. You will work closely with the Welsh Water programming team alongside the Network Plus Operational team to influence a dramatic improvement in performance and show leadership skills to genuinely care about the ratings customers give of Network Plus. Department: Welsh Water Location: Nelson, Caerphilly Compensation: £30,000 - £34,000 / year • Supporting and leading your team to ensure they submit and obtain the required permitting details to ensure we hit the customer and client programmed W.O.D., • Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change to ensure that all client and operational requirements are met in a professional and efficient manner., • Have full understanding of the Street and Aurora management systems and ensuring your team use it correctly and providing support where necessary., • Liaise with contract area Managers and Supervisors to ensure permits are worked to correctly and everybody understands the durations etc., • Managing and updating the system, tracking progress, maintaining timely and accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated., • Ensuring your teams request TTRO’s, co‑ordinating with other 3rd parties e.g. parking suspensions, bus stop suspensions, road closures etc and associated permits in real time., • Attend the daily calls, monitoring progress and ensuring the teams are working to the correct permitting conditions., • Attending the weekly and weekend programme call and taking the lead on ensuring all permits are granted and council stipulations are explained clearly and concisely to ensure all works go ahead as planned., • Liaising with the client, UU Stakeholders and local authorities accordingly., • Coordinating with other 3rd parties e.g. parking suspensions, bus stop suspensions, road closures etc., • Ensuring your team validate and transmit notice/permit requests in a timely manner, open and close street work notices/permits and submit final registrations as required., • Managing overdue closures and jeopardy managing the life cycle of the job., • Identify street works issues and apply early intervention and elevate street works compliance issues where appropriate., • Analyse and respond to Section 74 charges & fixed penalty offences., • Run and circulate daily jeopardy reports as required., • Monitor and chase any outstanding issues., • Experience of working within the Utilities sector., • Street Manager and Aurora management systems with sound knowledge and understanding of statutory requirements., • IT and system literate., • Strong written and verbal communication skills., • Able to work in an organized manner to meet important deadlines., • In depth understanding of the operational activity., • Exceptional organisational skills., • Good working knowledge of Microsoft Office systems., • Strong planning and organisational skills., • Ability to communicate effectively under pressure. We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex‑Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. #J-18808-Ljbffr

Job Advert Fulwood Hall Hospital, Preston Full Time 37.5 Hours | Permanent The Role At Ramsay Health Care UK, we know our people are our most important asset. Join us as the Outpatients & Pre-Assessment Manager at Fulwood Hall Hospital and you'll have the opportunity to lead and develop high-quality outpatient and pre-operative assessment services within one of the UK's leading independent healthcare providers. This is a pivotal leadership role responsible for delivering safe, effective, caring, responsive and well-led services across Outpatients and Pre-Assessment. You will provide strong clinical and operational leadership, ensuring patients receive an exceptional experience from their first consultation through to admission for surgery. Working collaboratively with consultants, anaesthetists, operational managers, theatre teams, ward teams and the wider multidisciplinary team, you will lead service development, drive clinical excellence, optimise patient pathways and support the continued growth of the hospital. What You'll Do As Outpatients & Pre-Assessment Manager, you will be responsible for the overall management, leadership and development of the Outpatients and Pre-Assessment departments. Key responsibilities include: Clinical Leadership • Provide visible, professional and compassionate leadership to Outpatient and Pre-Assessment teams., • Ensure delivery of safe, evidence-based and patient-centred care., • Promote high standards of clinical practice and professional conduct., • Lead on patient safety initiatives and quality improvement programmes., • Support the development of a positive culture focused on continuous learning and excellence., • Ensure services remain inspection-ready and compliant with all regulatory standards. Pre-Assessment Services • Ensure patients receive comprehensive pre-operative assessment and optimisation prior to surgery., • Develop robust pathways for management of complex patients and those requiring specialist review., • Work closely with consultants and anaesthetists to ensure patients are clinically fit for surgery., • Support reduction in cancellations through effective pre-operative planning and risk management., • Oversee management of diagnostics, investigations and anaesthetic referrals within pre-assessment pathways., • Ensure compliance with Ramsay policies and national best practice standards. Outpatient Services • Ensure clinics operate efficiently with exceptional patient experience at the centre of service delivery., • Maximise clinic utilisation and effective capacity management., • Work collaboratively with consultants to optimise clinic scheduling and service efficiency., • Monitor performance, demand and activity levels to support hospital growth and service development., • Drive improvements in patient access, responsiveness and pathway performance. Clinical Governance • Lead governance processes across Outpatients and Pre-Assessment., • Monitor incidents, complaints, patient feedback, risks and audit outcomes., • Ensure appropriate investigation and learning from incidents and complaints., • Maintain departmental risk registers and action plans., • Support compliance with CQC Fundamental Standards, Ramsay policies and professional standards., • Deliver quality improvement initiatives that improve patient outcomes and experience. Workforce Leadership • Lead, motivate and develop multidisciplinary teams., • Support recruitment, retention and succession planning., • Ensure staff receive regular appraisal, supervision and competency assessment., • Promote staff wellbeing, engagement and professional development., • Create a positive culture where staff feel valued, supported and empowered. Operational Management • Ensure departments are effectively staffed and resourced., • Manage budgets, workforce planning and departmental expenditure., • Deliver departmental KPIs and performance objectives., • Monitor productivity, utilisation and operational efficiency., • Support business growth through innovation and service development., • Actively contribute to hospital operational and strategic objectives. Consultant & Stakeholder Relationships • Build strong and effective relationships with consultants and healthcare professionals., • Support the introduction of new services and consultants., • Work collaboratively with Theatre, Ward, Diagnostic Services and Governance teams., • Act as a trusted clinical leader and professional role model across the hospital. What You'll Bring With You Essential • Registered Nurse with current NMC registration., • Previous management experience within Outpatients, Ambulatory Care, Day Surgery or Pre-Assessment services., • Strong clinical background with knowledge of elective surgical pathways., • Demonstrable leadership and people management experience., • Excellent communication and interpersonal skills., • Experience of clinical governance, risk management and quality improvement., • Strong understanding of CQC standards and regulatory requirements., • Proven ability to lead and develop multidisciplinary teams., • Excellent organisational and operational management skills. Desirable • Management or Leadership qualification., • Experience within the independent healthcare sector., • Knowledge of perioperative medicine and surgical optimisation pathways., • Experience of service redesign and pathway improvement., • Budget management experience., • ILS or ALS qualification. Why Join Us? At Ramsay Health Care UK, our people are at the heart of our success. Our benefits are designed to support your wellbeing, work-life balance and career development, because we’re people caring for people: Health, Wellbeing & Financial Security • Private Medical Cover, with the option to add your partner and dependants, • Discounted Bupa Dental Insurance, • Life Assurance (Death in Service) x3 your base salary, • Private Pension, with Ramsay matching up to 5% after a qualifying period, • Employee Assistance Programme Work–Life Balance • 25 days annual leave + bank holidays, with the option to buy or sell additional days, • Flexible shift patterns, where possible, • Family friendly policies including enhanced parental leave, • Volunteer leave to support causes that matter to you Career Development & Recognition • Training and Development via the Ramsay Academy to support your career development, • Colleague recognition programme to celebrate our people Lifestyle & Everyday Perks • Access to our benefits platform, offering a wide range of discounts, • Cycle2Work scheme, • Subsidised staff restaurant, where possible, • Free parking on site, where possible Why Fulwood Hall Hospital? Fulwood Hall Hospital is one of the leading independent hospitals in the North West, providing high-quality care across a wide range of specialties including orthopaedics, spinal surgery, ophthalmology, ENT, general surgery, urology and gynaecology. This role offers an excellent opportunity for an experienced and ambitious healthcare leader to shape the future of Outpatient and Pre-Assessment services, influence the patient journey, support hospital growth and develop high-performing teams. At Ramsay Health Care UK, we are committed to creating an environment where our people thrive, our patients receive exceptional care and our services continue to deliver excellence. We Care. It's more than what we do, it's who we are. If you are committed to delivering outstanding patient care, passionate about leadership and looking for your next challenge, we would love to hear from you. We care. It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. “The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success. We are committed to equality of opportunity for all. This position is subject to background and DBS checks. We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to safeguarding and promoting the welfare of adults, children and young people at risk. We expect all employees to share this commitment and behave in a way that supports it. All successful candidates will be provided with safeguarding training appropriate to their role.

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