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Senior Customer Manager Fulltime, Permanent (Site Based) Monday - Friday ( 39 hours) Competitive Salary & Company Benefits Llay, Wrexham We are seeking a proactive and commercially driven Senior Customer Manager to take full ownership of key customer programmes within

The Customer Success Manager owns the health, retention, and expansion of a portfolio of enterprise clients. Over the past 20 years, Afiniti’s patented technology has paired customers and contact center agents in real time based on how well they are likely to interact, leading to better experience

Putting the customer at the heart of everything you do, and helping them extract the maximum value from the product and service.

Senior Customer Success Manager. Senior Customer Success Manager Role. Developing strategies to increase customer retention and satisfaction.

I’m working on a great new EMEA Customer Success Manager role at with a leading retail media AdTech platform. Customer Success Manager EMEA with:-. You’ll guide customers through every stage of their journey—from onboarding to optimisation and expansion—ensuring they get maximum value from t

CustomerSuccess #eCommerce #FashionTech #Startups #Hiring. I'm working with a high-growth, founder-led business redefining how premium and luxury brands engage customers online. Commerce, logistics, and customer experience.

Enterprise Customer Success Manager – Cybersecurity | UK. Enterprise Customer Success Manager. Drive platform adoption and customer value.

We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or local authority officers who are seeking a career change.

Job Description: Customer Success Manager – IT & Tech RecruitmentLocation: Edgbaston, Birmingham B15 1TP About UsAt VIQU, we're a specialist IT and technology recruitment agency with a reputation for delivering exceptional service to both clients and candidates.

The Customer Success Manager is a crucial ambassador for our clients. Experience in customer success, account management, or a similar role, preferably within the digital marketing industry. The Customer Success team is responsible for onboarding new clients and helping them use our products, so the

In this pivotal role, the Customer Success Manager will be at the forefront of our client‑centric approach, working closely with our customers to understand their unique needs and objectives in the gambling and payments industry. Strong trackิดต่อ of driving customer success, retention,

Customer Support/Success Manager. As our next customer success hire, you will provide direct support to estate agents, buyers, and sellers while shaping our service strategy. Unrivaled autonomy to build customer success processes from the ground up alongside a founding team of experts from Coutts, N

The Customer Success Manager is a key role to manage customer and colleague engagement within our contract. The Customer Success Manager will work closely with the contract lead to embed the Mears approach to customer experience, engagement and social impact, taking account of specific client and co

As we strengthen our technical success model and deepen long‑term partnerships with customers, we are recruiting a Technical Customer Success Manager (TCSM). Customer Success Tooling & Data Discipline. You will sit at the intersection of Customer Experience, Product, Support, Professional Services

Global Public Sector Senior Customer Success Manager. Lead customer success and partner success workstreams and virtual teams with a clear focus on driving satisfaction, retention, expansion, and renewals with leading Global Public Sector government and industry. Build and manage people, processes,

A leading eCommerce solutions provider is looking for a Customer Success Manager to guide clients in maximizing product usage and resolving complex issues. This position involves mentoring peers and influencing product strategy based on customer feedback.

As a Solution Customer Success Manager (S-CSM), you will act as a trusted advisor, maximizing customer lifetime value by delivering solution area expertise to customer executives and their line of business while accelerating near term value delivery via the rapid adoption and consumption of solution

First dedicated Customer Success hire, offering full ownership of the post‑sale function and the opportunity to shape how Customer Success is delivered day‑to‑day. Following a recent audit of the Customer Success function, the business is now entering a new phase - shifting from an informal, r

A leading meetings and events technology provider in the UK seeks a Customer Success Advisor to enhance customer satisfaction through effective relationship management. The ideal candidate possesses at least 2-3 years of SaaS customer success experience and a relevant bachelor's degree. This role in

Our Strategic Customer Success Manager (Enterprise) will own relationships with some of our highest-value customers, multi-location franchise accounts, and strategic technical partnerships. Strategic Enterprise Customer Success Manager (TeamUp UK). This role is ideal for someone excited about both r

The role of the Customer Success Manager is to build long-term, sustainable relationships with our clients, ensuring their success with our products and services. Oversee customer accounts and work with the Business Development Managers to ensure timely renewal of contracts, upselling and cross‑se

A Senior CSE will need to liaise internally with Darktrace Customer Success Managers, Renewals Managers, Analysts, Operations Engineers, and Sales members to ensure customer needs are met, and to sustain consistent renewal and growth of customer accounts. The Senior Customer Success Engineer (Sr. A

Partner with customers and key stakeholders to define measurable business outcomes, establish clear success criteria and KPIs, and develop Customer Success Plans that outline key initiatives, adoption milestones, and value realization metrics aligned with their strategic goals. Senior Customer Succe

A technology firm based in Greater London is seeking a Customer Success Manager to drive customer satisfaction and retention. The ideal candidate will have 2-3 years of experience in account management or customer success in a SaaS environment, with strong relationship-building skills and fluency in

A leading digital experience company in Greater London is seeking a dynamic Senior Customer Success Manager to join the Opal team. Candidates should have over 5 years in customer success, excellent communication skills, and a passion for AI. In this innovative role, you will empower strategic custom

A leading software company in the United Kingdom is seeking a Customer Success Manager. The ideal candidate has 5–7 years of experience in Customer Success within a SaaS environment, demonstrating strong communication and stakeholder management skills.

Join Anthropic's Customer Success team as an EMEA based Customer Success Manager as we pioneer the future of enterprise AI adoption. As a Customer Success Manager at Anthropic, you'll be the strategic partner and trusted advisor to our most complex customers across EMEA helping them harness the full

A leading data center provider in Greater London is seeking a Customer Success Manager to oversee the post-sales experience for clients. You will be responsible for ensuring customer satisfaction, managing SLAs, and enhancing service delivery. The ideal candidate will have at least 5 years of experi

As a Principal Customer Success Manager overseeing a portfolio of global strategic large law firms, you are responsible for partnering with these enterprise customers to ensure they maximize the value from their iManage subscriptions. Being a Principal, Customer Success Manager at iManage Means….

We’re looking for a proactive and relationship‑driven Customer Success Manager to support our customers throughout their journey and drive long‑term value. Customer Success Manager - Loughton, Essex - £30k + Commission. Guide new customers through a smooth onboarding process, ensuring success

We’re hiring a Customer Success Manager / Inside Sales to support and grow relationships with our customers in a fast-paced, high-growth startup environment. Customer Success Manager / Inside Sales (Contractor). This is a hybrid role combining customer success, account management, and inside sales

A leading sustainability solutions provider in Greater London seeks Customer Success Managers to manage customer relationships and ensure satisfaction. The role entails developing strong client relationships, managing project implementations, and measuring customer success metrics. Candidates should

As a Customer Success Manager (CSM) – UK, you will be the primary point of contact for our clients in the region, ensuring they maximize the value of Giftify’s solutions. Reporting to the Head of Client Success, you will play a key role in ensuring long-term client success and retention. At leas

The Customer Success Manager (CSM) will be responsible for generating repeatable strategy of technology adoption for AvePoint customers. Identifying and understanding a customer’s adoption status and support history throughout the post-sales cycle; determining how to incorporate these elements int

The role of the Customer Success Manager is to build long-term, sustainable relationships with our clients, ensuring their success with our products and services. Oversee customer accounts and work with the Business Development Managers to ensure timely renewal of contracts, upselling and cross‑se

A dynamic technology firm in Greater London seeks a Customer Success Manager to enhance customer retention and drive account growth. The ideal candidate has significant experience in customer success, particularly in B2B SaaS within the insurance sector, and possesses strong skills in stakeholder en

We're looking for a Customer Success Manager candidate to join our team in London and look after our Public Sector Customers. Senior Customer Success Manager. Develop shared outcome‑based Success Plans, tracking and reporting on key metrics for customer adoption and success.

We are hiring a Customer Success Manager to own the customer journey from Closed Won to first value. Drive early adoption and ensure customers progress successfully through the customer lifecycle. The company is now seeking an experienced Customer Success Manager to support this next phase of growth

A leading enterprise software company is seeking a Specialist Customer Success Partner Manager to oversee customer accounts and implement financial solutions. This role involves developing strategies for customer engagement, ensuring software adoption, and maximizing customer satisfaction. If you ar

Customer Adoption and Success Manager. Customer Adoption and Success Manager. Configure systems to automatically route "Low Maturity" customers to high‑touch interventions and "High Maturity" customers to automated innovation paths.

The role of Customer Success Manager (CSM)istheprimary point of contact, relationship owner, and internal advocate for XR’s enterprise Brands. The Customer Success teamcomprisesteam members who are experts on the suite of XR products. Minimum3years’ experience in a B2B/Enterprise Customer Succes

A leading brand integrity platform is seeking a Customer Success Manager to join their Global Customer Success Team. The ideal candidate will have at least 3 years of experience in Customer Success or Account Management within the SaaS field, alongside excellent communication skills and the ability

A leading creative operations company in Greater London is searching for a Customer Success Manager to enhance client relationships and drive client success through XR's innovative products. The successful candidate will possess strong analytical skills, with a background in B2B customer success and

A leading technology company in London seeks an experienced Customer Success Manager. Candidates should have over 5 years of experience in Customer Success or Account Management within a SaaS environment. This position emphasizes in-person collaboration and offers a dynamic work environment, contrib

A global health and wellbeing provider is seeking a Customer Success Manager to drive strategic partnerships and enhance client relationships. Ideal candidates will have over 3 years in account management or customer success, with a strong consultative approach.

A leading B2B platform company in London is seeking an experienced Customer Success Manager II to drive customer adoption of their innovative solutions. Ideal candidates will have 3-5 years of experience in customer success roles, strong skills in strategic account management, and the ability to col

A leading global payment solutions firm is seeking a Customer Success Account Manager II to cover a 12-month maternity leave. This role involves managing a portfolio of over 300 European customers, driving growth, and enhancing customer engagement.