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Leading in a in a relational, inclusive, and developmental way, as Senior Service Designer you will:. Have experience supporting colleagues or partners to build confidence and capability in service design and co-production approaches. Strong hands-on service design skills across discovery, definitio

You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs a

Leading in a in a relational, inclusive, and developmental way, as Senior Service Designer you will:. Capacity, with a specific focus on the Fundamental Voices programme and on growing service design practice across a portfolio of projects. In this role, you will combine hands-on service design prac

RESPONSIBILITIES- Refine and further develop the service map. Ability to identify and solve service risks with iterative design and communicating developments.

Service Designers at V1 work across the full service lifecycle, from discovery through to live. You’ll help shape service visions, facilitate workshops, and define the structures, processes and journeys that underpin great services. We're looking for a strategicībā, systems‑minded Service Desi

Proven ability to lead service design projects with multiple designers and manage complex design engagements. We are seeking a talented Service & UX Designer to join our UK Studio. As both a hands‑on practitioner and coach, you will craft compelling and well‑considered products & services, confi

You will be working closely alongside a Senior User Researcher, Content Designer, Product Designer, the Head of Service Design, and a wider non-UCD team. I have partnered with one of the most interesting (and complex) organisations I’ve ever worked with – they are looking for a Senior Service De

Lead Interaction Designer - Crown Prosecution Service - G7. Beyond CPS, you’ll work with designers across the Criminal Justice System to create joined-up, end-to-end services that deliver real impact for users. At the Crown Prosecution Service (CPS), we design user-centred services that make the c

A recruitment agency is looking for a Senior Service Designer to lead design efforts within the public sector. The role involves mentoring junior designers, ensuring services meet user needs, and documenting design decisions. Key skills required include Service Design experience, Agile methodologies

A global leader in Customer Data Science is seeking a Service Design Principal to lead service design initiatives for impactful client experiences. The ideal candidate should have proven experience in service design, excellent stakeholder management skills, and the ability to navigate complex enviro

A leading consultancy firm in Greater London seeks an experienced individual to lead complex design projects and foster innovation through AI technologies.You will work collaboratively with multiple stakeholders while ensuring design excellence across various projects.Candidates should have a strong

As a Senior Service Designer, your role will include:. Researching and documenting current state services and experiences, and prototyping future state services. Senior Service Designer (12‑Month FTC).

A global consulting firm is seeking a talented Service & UX Designer to join their UK Studio. This role involves enhancing customer experience and service design capabilities, collaborating with various teams to deliver innovative solutions. Ideal candidates will have a strong background in service

Mentor and provide professional direction to Service Designers, Junior Service Designers and Service Acceptance colleagues. Work closely with Service Transition colleagues to ensure services are transitioned effectively into live operation. As a senior practitioner, you will operate with minimal sup

Leading in a in a relational, inclusive, and developmental way, as Senior Service Designer you will:. Capacity, with a specific focus on the Fundamental Voices programme and on growing service design practice across a portfolio of projects. In this role, you will combine hands-on service design prac

A leading global technology firm in the UK is looking for a Lead Service Designer with over 8 years of experience in service design. Responsibilities include shaping strategy, supporting business growth, and advocating for service design.

And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers

At UXReactor, part of Ascendion, Lead Service Designers bridge strategy and execution. Guide Senior Service Designers in documenting workflows, system dependencies, and user interactions. Collaborate with the Principal Service Designer to integrate unit‑level opportunities into enterprise roadmaps

Lead service design processes autonomously with minimal supervision; create service design artefacts such as current/future-state user journeys, personas, service concepts, service blueprints and other outputs. Get notified about new Service Designer jobs in United Kingdom. Senior Service Designer C

Technology, Information and Internet, Information Services, and Strategic Management Services. We are seeking a Senior Service Designer to join our team:. Service Design, Experience Strategy, Business Transformation, or Strategic Consulting.

We’re looking for an experienced Service Designer to shape customer experiences across channels, using your expertise in service design and systems thinking to lead key initiatives, collaborate with diverse teams, and enhance customer satisfaction. A strong portfolio demonstrating end‑to‑end s

Mentor and provide direction to the Service Designers and Junior Service Designers within the Service Design Team and the Service Acceptance Analyst within the Service Transition Team. Enable a consistent and productive dialogue between Users, Project Management, Service Delivery & Service Operation

A leading travel company in Greater London is seeking a Strategic Leader to enhance customer experience through innovative service design. The ideal candidate will have extensive service design experience, a strong analytical mindset, and the ability to drive strategic projects across cross-function

A utility services provider in Greater London seeks a Lead Service Designer to manage customer experiences across various channels. The role involves creating service blueprints and journey maps to enhance usability and lead complex multi-service initiatives.

A leading social housing provider is seeking a Senior Service Designer to shape user-centered services that deliver real impact. Ideal candidates have extensive service design experience in complex settings, strong facilitation skills, and a passion for inclusive solutions.

A prominent tech consultancy in the UK is seeking a Service Designer to enhance their design capabilities. The successful candidate will lead multidisciplinary teams in developing user-centered services and work on significant digital transformation projects across various sectors, including educati

A leading service design platform is seeking an experienced Service Designer to shape customer experiences across various channels. The successful candidate will develop comprehensive service strategies and collaborate with cross-functional teams to deliver exceptional service experiences. Ideal app

Specifically, you will mentor the Service Designer and other designers on advanced service blueprinting, systems mapping, and aligning design decisions with operational realities. Experience of working within highly‑regulated consumer services sector (Energy, Telco, Financial Services). You establ

A leading consulting firm is seeking an experienced Senior Service Designer to join a Central Gov Discovery project. The role involves journey mapping, ideation workshops, and service prototypes.

A global financial services firm is seeking a Senior Service Designer to improve customer experience through strategic service design. This home-based role requires expertise in journey mapping and experience in financial services or regulated sectors.

We’re looking for a Senior Service Designer to lead the way in shaping user‑centred, inclusive, and efficient services that meet real needs and deliver real impact. Expertise in designing end‑to‑end service journeys and digital services. Mentor and inspire, supporting Service Designers and f

We are looking for a Senior Service Designer to join our team and help shape services that make a real difference to people’s lives during times of crisis. As a Senior Service Designer, you will lead the design and improvement of services that support people affected by emergencies and disasters.

Senior Service Designer, CAPACITY. Lead and deliver place‑based change work at Capacity, focusing on the Fundamental Voices programme and growing service design practice across a portfolio of projects. Combine hands‑on service design practice with design leadership.

A leading design agency is seeking a Senior Service Designer for a fixed-term role. The role involves designing a complex end-to-end service, emphasizing stakeholder relations and experience in both digital and non-digital applications. Ideal candidates should have a broad toolkit for service design

A government agency in the UK is seeking a Senior Service Designer to lead service design efforts aimed at enhancing the customer journey in land and property registration. This role involves visualizing services, conducting workshops, and embedding best practices in a hybrid working environment.

A humanitarian organization in the United Kingdom is seeking a Senior Service Designer to shape services that support individuals during emergencies. Responsibilities include leading design processes, conducting user research, and collaborating with teams to enhance services. Candidates should have

Share understanding of approach to service design and maturity and how this supports the Scottish Government approach (Scottish approach to service design and digital service standards). This is an opportunity for an experienced service designer to create meaningful impact, drive positive change, an

As a Senior Service Designer at Netcompany you will deliver high‑profile digital products and services for some of the UK’s largest companies and public‑sector organisations. You are an experienced service designer with the ability to lead and coach team members to deliver outstanding digital

A leading talent acquisition consultancy is seeking a Senior Service Designer in London for a 6-month hybrid contract. The role involves leading service design, mentoring junior team members, and collaborating on user-focused service delivery.

Experience in using service design principles and methods including user research, customer journey mapping, service blueprints, prototyping, workshop facilitation. Design: using empathic and user-centred design practices, responsible for designing and developing solutions for new or existing produc

Proven expertise in Journey Management, System Thinking, Service Offerings, and Service Ecosystems design. As a Senior Service Designer, you will be a hands-on expert, deeply involved in shaping the employee experience for our new AI-enabled marketing platform. We are looking for a Senior Service De

A public service design firm is seeking a Senior Service Designer to lead the design of cohesive and efficient public services. Key responsibilities include prototyping service approaches, coaching others, and influencing service transformation. The ideal candidate will utilize comprehensive Service

Demonstrated ability to independently lead complex service design projects from discovery to implementation, with a strong portfolio showcasing your work on digital products and services. Design, prototype and test innovative service concepts that explore the intersection of digital interfaces, AI,

A leading technology innovation firm in Greater London is seeking an experienced Senior Service Designer to deliver high-profile digital products for major companies and public sector organizations. Ideal candidates should have a strong background in service design and agile methodologies.

Solid hands‑on experience in roles such as Senior or Lead Service designer or a related field, focusing on end‑to‑end customer experiences Geschichten. A strong portfolio demonstrating end‑to‑end service design work: from discovery and insight through to service blueprints and future‑sta

As a Senior Service Designer at Netcompany you will deliver high profile digital products and services for some of the UK’s largest companies and Public Sector organisations. You are an experienced service designer with the ability to lead and coach team members to deliver outstanding digital serv

Senior Service Designers are expert Service Practitioners able to develop new and novel, service‑centred approaches to highly complex challenges, based on fundamental design and public service principles. Case studies demonstrating the successful application of Service Design to deliver good publi

A leading genomic healthcare organization in Greater London is seeking a Senior Service Designer. The ideal candidate will have proven expertise in service design, strong communication skills, and experience in tackling complex service challenges. This role focuses on enhancing service delivery thro