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Senior Service Designer, you will be reporting to a Lead Service Designer and support the Head of Practice to lead a stable and knowledgeable practice. Confidently communicate the value of service design and user-centered design approaches in digital design.

Service Standard Improvement: Work to improve service standards that lead to greater consistency and elevate the quality of services provided to our customers. We are looking for a Service Designer to join our team. Upskilling Development: Facilitate the upskilling and development of our colleagues,

You will be able to think about the technologies, data, and organisational infrastructure that are needed as part of delivering successful service outcomes. Alongside this, you will play an active role in contributing to our Service & Organisation Design practice.

Service Designer (Government) - UK/Remote - £500/Day Outside IR35. Proven experience as a Service Designer in digital delivery. Understanding of accessibility, inclusive design, and the GDS Service Standard.

Producing service artefacts including service maps, blueprints, user journeys and operating models. Supporting the transition from insight and strategy into practical, deliverable service design. Proven experience designing services in complex, multi-stakeholder or data-heavy environments.

Consultant/Senior Consultant – Service Designer. Strong service design experience in consulting or design-led roles. Work that matters — influence services used nationwide.

SC Cleared UCD Service Designer3-6 month contractPredominantly remote with occasional client visitsOutside IR35We are looking for an SC Cleared UCD Service Designer to support a programme within secure central government or defence. This role will focus on service design for complex systems, platfor

Service DesignerMy Client is seeking a visionary Service Designer to help create seamless, human-centred digital experiences that truly support customers in their moments of need. This role plays a key part in building customer advocacy and advancing the practice of Service Design across the organis

SC Cleared Service Designer - Central Government (Contract).

Service Designer - Remote - Circa £500 per day outside ir35 - Until end of march initally then 3 months rollingPlease note: Due to the nature of the project, successful applicants will be required to be SC cleared prior to appointment. They require someone with

SC Cleared Service Designer - Central Government (Contract) Duration: ASAP start for an initial 6 months Rate: £380 per day (Inside IR35) Location: Remote working with occasional onsite attendance<br

A leading technology firm in Greater London is seeking a Senior Service Designer to deliver high-profile digital products for major companies and public sector organizations.

A financial services consulting company is seeking a Lead Service Designer to create customer-centric products and services, transforming the finance industry.

A leading technology firm in Greater London is seeking a Senior Service Designer to deliver high-profile digital products and services.

As a Senior Service Designer, you will play a pivotal role in shaping how UCL delivers its most critical services to students and staff. UX Designer / User Experience Designer / UI Designer - Government. You are a confident and curious designer with a strong track record of shaping and delivering us

At CGI, our Service Designers play a vital role in shaping end-to-end services that improve how complex systems are designed, assured, and delivered. You should have experience working as a Service Designer within complex environments, with the ability to balance user needs, organisational goals, an

A leading telecommunications services company in the UK is looking for a Service Design Architect to shape service models for complex connectivity solutions. This role involves designing optimal service frameworks, leading service design in major bids, and building strong relationships with senior-l

Lead on design concepts and service blueprints that help define the customer journey and articulate the vision for end-to-end services. Ensure all services and platforms meet with Government Design Services standards, and follow relevant government functional standards and other related requirements

A leading UK tech consultancy is seeking a Service Designer for a remote-first role focused on public sector projects. The role requires skills in user research, customer journey mapping, service blueprint design, and collaboration in agile teams. This position offers opportunities to innovate and i

We need a Contractor to join us as a Service Designer to provide support across two concurrent projects focused on EV services and EU market expansion. Support the creation of service design artefacts including journey maps, personas, and service blueprints. Junior Service Designer - Contract.

A leading consulting firm in Greater London is seeking a talented individual to join their Digital & Data team.The position involves leading design projects from inception to execution, fostering high-performing teams, and innovating with AI technologies.The ideal candidate will have experience in c

Are you a Service Designer who enjoys shaping complex services that sit across digital, operational and organisational boundaries? We're looking for a mid-senior level Service Designer to join a leading consultancy, supporting a nationally significant, data-led organisation delivering critical servi

A leading technology firm in the UK is seeking a Senior Service Designer to deliver high-profile digital products for major public-sector organizations.

Proven experience as a Service Designer in digital delivery. Strong understanding of user-centred design, systems thinking, and service design methods. Experience creating service blueprints, journey maps, and prototypes.

A leading mobility solutions firm is seeking a Junior Service Designer for a contract role in London. The ideal candidate should have experience with business analysis, service design, and conducting competitor research. Critical responsibilities include synthesizing research data and creating servi

Designing service blueprints that detail the service processes and interactions. Working in agile, multi-functional teams alongside interaction designers, content designers, user researchers and wider product and engineering teams. We’re recruiting for a leading UK tech consultancy who are hiring

A leading banking institution is seeking a highly motivated Senior Service Designer for a 12-month fixed-term contract in London. The role involves leading seamless digital experiences for customers, fostering the practice of service design within the group, and collaborating closely with product te

A leading media and entertainment brand is seeking a Lead Service Designer to enhance customer journeys and service models in a hybrid work environment. The successful candidate will lead service design strategies, collaborate with cross-functional teams, and drive impactful design outcomes across d

A prominent technology company is seeking a Senior Service Designer to deliver high-profile digital products for major UK organizations.

Lead end‑to‑end service design across complex, AI‑enabled services spanning digital channels, assisted journeys and internal operations. Reimagine and evolve services where automation or AI can simplify journeys, improve outcomes or enable new service models. Deep, hands‑on experience delive

The Senior Service Designer also conducts user research, ensures quality design delivery, and champions inclusive, evidence-based practices. Business Consulting and Services, IT Services and IT Consulting, and Outsourcing and Offshoring Consulting. A Senior Service Designer is responsible for partne

Proven experience in Service Design, with a strong portfolio of successful end‑to‑end service improvements. User‑Centred Service Design - Design and prototype end‑to‑end services, ensuring usability, accessibility, and efficiency. Do you want to be part of a team winning some of the most e

A global consumer organization in Greater London is seeking a Service Designer to enhance user experience through innovative service design. Candidates should have experience in Service Design and User Experience, be adept in tools like Figma, and possess strong communication skills. You will work c

Mentor Service Designers, Junior Designers, and the Service Acceptance Analyst. If you’re an DV and NPPV3 cleared Service Designer ready to support and enhance a critical public‑sector service environment,. Service Designer (DV & NPPV3 cleared)– £650/day Inside IR35 – 12‑month Contract ��

A leading IT consulting firm in the UK is seeking a Senior Service Designer.

A leading media and entertainment brand in the UK seeks a Lead Service Designer to lead the design of customer journeys across digital platforms. Candidates should have a proven track record in service design and be skilled in journey mapping and service blueprinting. The role involves collaborating

Senior Service Designers are expert Service Practitioners able to develop new and novel, service‑centred approaches to highly complex challenges, based on fundamental design and public service principles. Case studies demonstrating the successful application of Service Design to deliver good publi

Ready to shape services that millions rely on? Our client is a top-tier consultancy on the lookout for a. Lead end-to-end service design projects with visible, lasting impact. Use journey mapping, blueprints & prototyping to create smarter services.

Degree in UX or relevant subject and/or solid experience in a Service Designer position. We have a great opportunity for a Service Designer to join the team. Work independently to manage service design projects and problem statements while contributing to the broader Service Design team.

A tech consultancy firm is seeking a Lead Designer to join their multidisciplinary team, focusing on creating innovative digital products for Government and Private Sector clients. The role entails managing design practices, leading workshops, and mentoring junior designers.

Demonstrated ability to independently lead complex service design projects from discovery to implementation, with a strong portfolio showcasing your work on digital products and services. You will identify critical moments to apply cutting-edge AI and automation, orchestrating a service that intelli

A government department is seeking a Service Designer for a 3-month contract based mostly remote with some travel to offices in London, York, or Glasgow.

A dynamic consulting firm is seeking a Lead Service Designer to join their team in London. This role requires over 12 years of experience in service design and customer experience strategy, along with strong hands-on skills in discovery research and design methodologies. Ideal candidates will have a

A government services provider is seeking a mid-senior level SC Cleared Service Designer for a contract role supporting a UK Central Government department. The position involves leading service design across various public sector environments, including the creation of service blueprints and facilit

Proven record in service design projects, including journey mapping, service blueprinting, and storyboarding. We’re looking for an experienced Service Designer to shape customer experiences across channels. Solid hands‑on experience in roles such as Senior or Lead Service designer or a related f

Track record of leading service design and delivering impactful service design outcomes across large‑scale digital products, services, and operations. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet custo

A leading financial services group in the UK seeks a Senior Experience Designer to shape exceptional customer and colleague experiences across various touchpoints. The role involves designing end-to-end service experiences, conducting user research, and collaborating with teams to create innovative

Specifically, you will mentor the Service Designer and other designers on advanced service blueprinting, systems mapping, and aligning design decisions with operational realities. Experience of working within highly‑regulated consumer services sector (Energy, Telco, Financial Services). Lead Servi