Data Center Engineer
18 days ago
Bristol
The Opportunity: UST is looking for a skilled Data Center Technician to manage day-to-day data center operations, support infrastructure reliability, and collaborate with cross-functional teams. The role involves working on hardware installations, cabling, troubleshooting, and contributing to continuous improvement through documentation and knowledge sharing. Key Roles & Responsibilities: • Perform rack & stack activities including mounting servers, switches, and storage devices., • Prepare, stage, set up, and execute hardware startups and shutdowns., • Handle cabling activities including patching, labeling, and managing fiber and copper cables., • Diagnose, troubleshoot, and resolve hardware and network-related issues., • Replace faulty components such as HDDs/SSDs and perform system upgrades., • Conduct post-installation checks ensuring proper grounding, labeling, and cabling., • Decommission hardware and support refresh activities like OS rebuilds and memory upgrades., • Manage inventory, shipping/receiving, and asset tracking., • Escort and supervise third-party vendors ensuring compliance with security protocols., • Follow incident management and escalation procedures., • Maintain documentation including SOPs, KB articles, and process updates., • Ensure adherence to safety standards and participate in safety briefings., • Complete assigned tasks within defined SLAs and KPIs., • Collaborate with team members and communicate effectively with stakeholders. What you need: • 2–5 years of experience as a Data Center Technician or similar role., • Strong technical knowledge of servers, storage, and networking hardware., • Hands-on experience with cabling, hardware installation, and troubleshooting., • Ability to work independently and in a team environment., • Strong analytical and problem-solving skills., • Good communication skills and a proactive attitude., • Physical ability to lift equipment, work on ladders, and operate in data center environments. Required Skills: • Data center operations and hardware support, • Rack & stack and cabling management (fiber and copper), • Network support, monitoring, and incident management, • Troubleshooting and diagnostics of servers and network devices, • Familiarity with tools such as crash carts, cable testers, and label makers, • Windows OS experience Desired Skills: • CompTIA A+, Server+, or equivalent certifications, • CCENT / CCNA certification, • MCP / MCSE certification, • Scripting knowledge (PowerShell, Python, Bash), • Familiarity with HPE, Dell, Cisco, Aruba hardware, • Understanding of ITIL processes