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Our client, a fast growing UK-based third-party logistics provider specializing in e-commerce and offering end-to-end order fulfilment, including warehousing, pick and pack, and global shipping are looking for a Strategic Account Manager to join their team based in Wrexham. On Offer: • An opportunity to join a rapidly growing third-party logistics (3PL) provider that offers end-to-end e-commerce order fulfilment, including inventory storage, pick and pack, shipping, and returns management., • An attractive salary up to £50K, dependent on skills and experience., • 25 holidays plus birthday plus bank holidays, • Simply health medical cover Main Purpose of the Role: Reporting to the Chief Revenue Officer & Managing Director, the Strategic Account Manager is a senior commercial leader responsible for the long-term success and growth of the companies key client relationships. This role sits at the intersection of relationship management, commercial strategy, and operational collaboration - acting as the primary point of accountability for client satisfaction, revenue retention, and growth across a defined portfolio of strategic accounts. The successful candidate will be equally comfortable building trust at a personal level with client stakeholders as they are negotiating contract terms and shaping commercial frameworks. Critically, they will be a connector and orchestrator — solving complex client challenges by mobilising the right internal expertise, rather than working in isolation. Duties and Responsibilities of the Strategic Account Manager: Client Relationship Management • Build and maintain deep, trusted relationships with senior stakeholders across client organisations., • Engage with clients at both a personal and commercial level, understanding their business culture, priorities, and pressures., • Act as the primary escalation point for strategic accounts, ensuring issues are resolved swiftly and professionally., • Conduct regular structured account reviews to assess satisfaction, performance, and alignment with client goals. Commercial Acumen & Solutions • Translate client needs into clear, realistic, and commercially sound solutions — setting expectations that the company can confidently deliver., • Collaborate cross-functionally with operations, finance, and technology teams to design and deliver client solutions., • Identify and manage risks arising from changes in client profile, volume, or operational requirements that have commercial implications., • Support the development of commercial proposals, pricing structures, and service amendments in response to evolving client needs. Customer Growth & Strategic Planning • Develop a thorough understanding of each client's growth strategy, supply chain roadmap, and fulfilment aspirations., • Proactively identify opportunities to grow wallet share through value-added services, capacity expansion, or enhanced service offerings., • Monitor client trading patterns and profile changes (e.g. SKU growth, channel shifts, seasonal peaks) and initiate timely commercial conversations where required., • Produce and maintain strategic account plans that document relationship health, opportunity pipeline, and risk management actions. Contract & Commercial Governance • Lead contractual discussions and negotiations, including contract renewals, rate reviews, and service level amendments., • Ensure all commercial agreements are accurately documented, compliant with company policy, and mutually understood by all parties., • Work closely with legal and finance to ensure contract terms protect the company commercial position while maintaining client confidence., • Maintain awareness of contract expiry timelines and proactively manage the renewal cycle to avoid lapses or last-minute pressure. Team Leadership • Line-manage and develop a team of Account Managers, providing coaching, performance oversight, and career development support., • Provide strategic direction to the Customer Service team, ensuring day-to-day client interactions reflect company’s service standards., • Foster a collaborative and solutions-focused team culture, encouraging collective ownership of client outcomes., • Set clear KPIs for the account management function and report performance against agreed targets to the CRO and MD. To be Considered: • Proven track record in senior account management, client success, or commercial management — ideally within fulfilment, logistics, or supply chain., • Demonstrable ability to manage complex client relationships at both strategic and operational levels., • Strong commercial acumen with experience owning contract negotiations and renewals., • Ability to identify client needs clearly and translate them into practical, deliverable solutions., • Experience leading and developing teams, with a collaborative and empowering leadership style., • Excellent interpersonal and communication skills — confident presenting to and influencing senior client stakeholders., • Highly organised with the ability to manage a portfolio of accounts, each at different relationship and commercial stages. For full details contact Willis Global – a leading Recruitment Consultancy for the Supply Chain & Logistics industry

Start Your Career with Arriva as a PCV Bus Driver – Connect Your Community to What Matters! Location: Wrexham Depot If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information. Pay Rate: £12.75-£22.00 per hour Are you a qualified PCV Bus Driver looking for a fulfilling career that connects you to your local community? Join Arriva at our Wrexham depot, where you’ll help connect people to the places and events that matter to them. Whether it’s getting children to school, commuters to work, or customers to their favourite shopping destinations, you’ll be playing an essential role in your community. As a Bus Driver, you’ll become familiar with the faces on your routes, build relationships, and brighten someone’s day. We take pride in the customer service we provide, and we’re looking for passionate individuals who want to be part of a team that values teamwork and community. What We Offer: Competitive Pay: Monday to Saturday: £12.75/hr (rising to £15.00 after 3 weeks) Sunday: £22.00/hr Bank Holidays: £22.50/hr Overtime: Flat rate Additional Benefits: • Full-time opportunities with potential for overtime, • Career progression and development opportunities, • Access to the 'Arriva Village' for store discounts and offers, • Free bus travel for you and your family (within the same household), • Arriva Workplace Pension, • 5 out of 7 rotating shift patterns, planned up to 6-8 weeks in advance, • Mornings starting from 04:00, Afternoons starting from 12:00, Evenings from 18:00, • Overtime available based on request/availability, • At least 12 months of driving experience, • No more than 6 points on your licence, • Ability to pass a drug and alcohol test, • Excellent customer service and people skills At Arriva, we’re committed to providing fantastic career progression, ongoing training, and a supportive work environment. Whether you’re looking to grow your career, earn extra through overtime, or simply be part of a team that cares, we have something for you. Join us today and become part of a team that makes a difference in the community every day.

Our client, a fast growing UK-based third-party logistics provider specializing in e-commerce and offering end-to-end order fulfillment, including warehousing, pick and pack, and global shipping are looking for a Strategic Account Manager to join their team based in Wrexham. On Offer: * An opportunity to join a rapidly growing third-party logistics (3PL) provider that offers end-to-end e-commerce order fulfillment, including inventory storage, pick and pack, shipping, and returns management. * An attractive salary up to £50K, dependent on skills and experience. * 25 holidays plus birthday plus bank holidays * Simply health medical cover Main Purpose of the Role: Reporting to the Chief Revenue Officer & Managing Director, the Strategic Account Manager is a senior commercial leader responsible for the long-term success and growth of the companies key client relationships. This role sits at the intersection of relationship management, commercial strategy, and operational collaboration - acting as the primary point of accountability for client satisfaction, revenue retention, and growth across a defined portfolio of strategic accounts. The successful candidate will be equally comfortable building trust at a personal level with client stakeholders as they are negotiating contract terms and shaping commercial frameworks. Critically, they will be a connector and orchestrator — solving complex client challenges by mobilising the right internal expertise, rather than working in isolation. Duties and Responsibilities of the Strategic Account Manager: Client Relationship Management * Build and maintain deep, trusted relationships with senior stakeholders across client organisations. * Engage with clients at both a personal and commercial level, understanding their business culture, priorities, and pressures. * Act as the primary escalation point for strategic accounts, ensuring issues are resolved swiftly and professionally. * Conduct regular structured account reviews to assess satisfaction, performance, and alignment with client goals. Commercial Acumen & Solutions * Translate client needs into clear, realistic, and commercially sound solutions — setting expectations that the company can confidently deliver. * Collaborate cross-functionally with operations, finance, and technology teams to design and deliver client solutions. * Identify and manage risks arising from changes in client profile, volume, or operational requirements that have commercial implications. * Support the development of commercial proposals, pricing structures, and service amendments in response to evolving client needs. Customer Growth & Strategic Planning * Develop a thorough understanding of each client's growth strategy, supply chain roadmap, and fulfilment aspirations. * Proactively identify opportunities to grow wallet share through value-added services, capacity expansion, or enhanced service offerings. * Monitor client trading patterns and profile changes (e.g. SKU growth, channel shifts, seasonal peaks) and initiate timely commercial conversations where required. * Produce and maintain strategic account plans that document relationship health, opportunity pipeline, and risk management actions. Contract & Commercial Governance * Lead contractual discussions and negotiations, including contract renewals, rate reviews, and service level amendments. * Ensure all commercial agreements are accurately documented, compliant with company policy, and mutually understood by all parties. * Work closely with legal and finance to ensure contract terms protect the company commercial position while maintaining client confidence. * Maintain awareness of contract expiry timelines and proactively manage the renewal cycle to avoid lapses or last-minute pressure. Team Leadership * Line-manage and develop a team of Account Managers, providing coaching, performance oversight, and career development support. * Provide strategic direction to the Customer Service team, ensuring day-to-day client interactions reflect company’s service standards. * Foster a collaborative and solutions-focused team culture, encouraging collective ownership of client outcomes. * Set clear KPIs for the account management function and report performance against agreed targets to the CRO and MD. To be Considered: * Proven track record in senior account management, client success, or commercial management — ideally within fulfilment, logistics, or supply chain. * Demonstrable ability to manage complex client relationships at both strategic and operational levels. * Strong commercial acumen with experience owning contract negotiations and renewals. * Ability to identify client needs clearly and translate them into practical, deliverable solutions. * Experience leading and developing teams, with a collaborative and empowering leadership style. * Excellent interpersonal and communication skills — confident presenting to and influencing senior client stakeholders &highly organised with the ability to manage a portfolio of accounts, each at different relationship and commercial stages. For full details contact Willis Global – a leading Recruitment Consultancy for the Supply Chain & Logistics industry