Do you have a passion for fresh food, exciting cocktails and want to be part of a team that delivers service excellence? Then look no further. At Wahaca we are a family that live by our set of values; pride, positivity, humble, integrity and fun. We believe that every meal should be an adventure, every guest a friend, and every moment an opportunity to create memories. If you're passionate about hospitality and thrive on spreading positivity, then we want you to join our front of house team. What you will get: · Free meal on shift PLUS 70% off food to share with 3 friends at all Wahaca and DF Tacos · Paid return flight to Mexico after 2 years - for everyone! · Join the fiesta at our annual summer party plus regular socials with your team · Celebrate your probation with £100 to spend at Wahaca with your favourites · Stay with us for the long haul and enjoy 4 weeks paid time off work after 5 years · Unlock bonuses up to £1,000 through training, development and referrals · Enhanced Maternity and Paternity pay · Free English lessons · Fantastic development opportunities across our brands and your own personal development plan · Part and Full-time contracts available (we don’t believe in 0-hour contracts!) About the role… · Become an expert on our menu and guide guests on an unforgettable food journey · Serve up passion and deliver WOW-worthy experiences with every interaction · Work hand in hand with your team to create a seamless dining experience filled with fun and positivity Whether you're a seasoned hospitality pro or just starting out, if you're bursting with enthusiasm and ready to make every moment memorable, we want to hear from you. Who are we? Wahaca is the leading Mexican restaurant in the UK and business deeply values driven by its founders. We care about our planet and source our ingredients locally, championing great British produce. Our founders Mark Selby and Thomasina Miers (Masterchef winner) truly believe it’s the people that make a restaurant thrive and want to make every employee’s experience a fun and memorable one. Apply now! ‘Please check our Wahaca Recruitment and Staff Privacy Policy. By applying for a job with us, you acknowledge and accept this policy.’
Duties and Responsibilities: · Oversee daily office operations, ensuring a smooth workflow and efficient administrative processes. · Manage scheduling and coordination of staff, including sales, customer service, and technical support teams, to ensure optimal coverage and productivity. · Oversee inventory levels of e-bikes and related accessories, coordinating with suppliers to ensure timely restocking and availability of products. · Ensure high levels of customer satisfaction by managing customer inquiries, complaints, and feedback effectively. · Assist in budgeting, invoicing, and payroll processes, ensuring accurate financial records and timely payments. · Implement promotional campaigns, manage social media presence, and support events or exhibitions related to e-bikes. · Ensure that the company adheres to all relevant health, safety, and environmental regulations related to e-bike sales and operations. · Monitor product quality and customer feedback to identify areas for improvement and ensure that the company maintains high standards. · Prepare regular reports on sales performance, customer satisfaction, and operational efficiency for senior management review. · Organise training sessions for staff to enhance product knowledge, customer service skills, and compliance with company policies. · Serve as the primary point of contact for internal and external communications, fostering positive relationships with clients, suppliers, and stakeholders. · Address any operational issues or challenges that arise, implementing effective solutions to maintain productivity and service quality. ** Skills and Qualifications:** · Proven experience in an office management or administrative role. · Background in customer service, with a focus on resolving inquiries and complaints effectively. · Experience in supervising or leading a team. · Relevant Bachelor’s /Master’s degree. · Familiarity with inventory control processes and supplier management.
An Early Years Practitioner is required to start ASAP in a private nursery based in South West London to work with children age range 0 - 4 years old. Job Type: Full-time/Part-time positions Job Purpose: To provide high-quality care and education to children from birth to pre-school age in a supportive and inclusive environment. To promote the physical, emotional, social, and cognitive development of children, ensuring they reach their full potential. Key Responsibilities: 1. Care and Education: - Provide a safe, welcoming, and stimulating environment for children, ensuring their needs are met at all times. - Plan, implement, and evaluate educational programs for children from birth to pre-school age, ensuring they are tailored to meet individual needs. - Create a range of activities that promote learning and development, including play, exploration, and sensory experiences. 1. Observation and Assessment: - Observe and record children's progress, identifying their strengths and areas for development. - Use this information to inform planning and make decisions about the best ways to support children's learning and development. 1. Relationship Building: - Form strong, positive relationships with children, carers, and colleagues to ensure that all needs are met and that children receive the best possible care. - Develop and maintain effective communication systems to share information with colleagues, parents, and other stakeholders. 1. Teamwork and Collaboration: - Work collaboratively with colleagues to achieve team goals and objectives, including contributing to whole-team planning and delivery of educational programs. - Participate in professional development and training opportunities to enhance knowledge and skills. 1. Health, Safety, and Hygiene: - Maintain a clean, safe, and hygienic environment, adhering to relevant policies and procedures. - Ensure the health, safety, and well-being of children and colleagues, reporting any concerns to the Early Years Manager/Senior Leader. Requirements: - Diploma or Degree in Early Years Education or related field (or equivalent) - Experience of working with children from birth to pre-school age, including babies (0-12 months) - Knowledge of the Early Years Foundation Stage (EYFS) and other relevant early years frameworks and policies - Excellent communication and interpersonal skills - Ability to work effectively in a team and contribute to collaborative planning - Strong observational and record-keeping skills - First Aid training and certification (or willingness to obtain) - Enhanced DBS clearance preferable Desirable Qualifications and Experience: - NVQ or QCF Level 3 (or equivalent) in Early Years Education or related field - Experience of working with children with special educational needs or disabilities (SEND) - Knowledge of childcare legislation and regulations - Experience of planning and delivering educational programs for children from birth to pre-school age Working Conditions: - This role involves working in a nursery/school environment, with a varied and dynamic pace. - Willingness to work outdoors and participate in play-based activities with children is essential. - Ability to manage physical demands of the role, including lifting and moving equipment and children. Equal Opportunities: We are an equal opportunities employer, committed to diversity and inclusion. - We welcome applications from all qualified individuals, including those from minority ethnic backgrounds and with disabilities. - Competitive salary and benefits package How to Apply: If you are passionate about working with young children and are committed to delivering high-quality care and education