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Description Reporting to the Sales Manager and Sales Supervisor, you will deliver exceptional guest service while driving both individual and departmental sales performance. You will be accountable for achieving individual sales targets, contributing to departmental targets, and maximising tariff opportunities through effective promotion of holidays, add-ons and upgrades. Through every guest interaction, you will support the delivery of an outstanding experience that positively impacts Resort NPS. KPIs Tariff Targets Upgrade + Add on Targets Resort NPS General Duties & Key Accountabilities Deliver outstanding guest service across all contact channels, including face-to-face, telephone, email and live chat, ensuring every interaction reflects the Butlin’s brand and values. Achieve agreed individual sales targets while contributing to overall departmental sales performance. Proactively promote Butlin’s holidays, add-ons and upgrades to enhance the guest experience and maximise tariff opportunities. Provide accurate, confident and solution-focused advice, ensuring guest needs are met and exceeded at every stage of their journey. Support the achievement of Resort NPS targets by delivering excellent service in every guest interaction. Work collaboratively with the wider team and other departments to drive resort performance and achieve shared goals. Support conferencing and events activity when required. Maintain a flexible approach to working patterns to meet the needs of the business. Key Knowledge/Experience & Qualification Requirements Demonstrate a strong passion for delivering exceptional sales results and guest service. • Have experience working in a fast paced sales environment. • Be confident working under pressure while maintaining a positive and professional approach. • Have key knowledge of word, Teams, Outlook and basic computer skills along with guest facing customer service or sales experience• Show initiative and the ability to work independently as well as part of a team. About Butlin'sAt Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you. There has never been a more exciting time to join Butlin’s!

Description To support the Entertainment HOD in the overall success and consistent development of the entertainment experience, professional performers, operation and delivery, ensuring shows, live events and resort activations are delivered safely, on time, to brand standard and within budget. The Production manager will focus on developing individual and collective skills and improving performance standards across productions and performance interactions. Achieved by maintaining high standards of delivery and team member effectiveness whilst adhering to all company best practices and legal requirements. To plan, deliver and manage all production elements across the resort’s entertainment and event programme, alongside the Redcoat Manager and the Technical Manager. The role leads the production and wardrobe teams while working cross-functionally to create high-quality guest experiences. KPIs \n • Improved Guest Experience \n, • Improved ENPS. \n, • Improved NPS. \n, • Reduction in LTO. \n, • Consistent delivery as directed / planned. \n, • Lead, develop and manage the production teams, being accountable for all ‘on stage’ and ‘off stage’ product that involves direct reports. \n, • Support recruitment, rehearsal planning, onboarding and training of production team and Wardrobe. \n, • Consistently evaluate the quality of entertainment product and its delivery in all areas, whilst focussing on the Performance teams and wardrobes, collective and individual delivery. Prepare regular and specific feedback from viewed performances. These reviews will support and frame the One to Ones and performance reviews for each individual that this role will be responsible for \n, • Create rotas to ensure appropriate coverage across all venues and show times, and fairness in balance of ‘track’ count and management through rota’s. \n, • Develop and implement a robust understudy programme to ensure all shows happen regardless of injury or illness to team members. This should also play a part in succession planning for team development and agreed with central Head of entertainment casting and team development. \n, • Regular communication and team meetings with the Cast Captains and Wardrobe team for general information updates. \n, • Responsible to uphold the Team performance cycle of catch ups, including one to ones, Performance reviews and Upon Request catch ups. \n, • Manage performance, absence, conduct and development within the team. \n, • Promote a collaborative and inclusive team culture. \n, • Health, Safety & Compliance - Ensure all productions comply with H&S legislation and internal policies. \n, • Oversee risk assessments, safe systems of work and equipment checks. Be accountable for the safe delivery of all tasks within the roles of the performers and wardrobe teams. \n, • Lead incident investigations and implement corrective actions where performers / wardrobe teams are involved. \n, • Support sessions / upskilling workshops, and any Butlins Big Weekends or events that the performance team and wardrobe take part in. \n, • Support the Redcoat Manager and Assistant Manager with the shaping of the Redcoat talent and continuously looking at ways to develop them through training and opportunities. \n, • Support the communications and check ins of the Self-employed actors. (Rosta’s and collating invoices) \n, • Responsible for the visiting artists involved in any Butlins Productions / collaboration shows. Including the Resort Puppeteers. \n, • Supporting the resort for visiting artists and brands on the on-resort wellbeing.\n, • Oversee the end-to-end delivery of entertainment productions, live shows, seasonal events and special activations. \n, • Manage production schedules, rehearsal timelines and technical requirements. \n, • Ensure all shows and events meet brand, quality and guest experience standards and are delivered as directed. \n, • Collaborate with Technical Manager to ensure staging, lighting, sound, AV, Props, costumes and set requirements meet the production standards set out in the technical rehearsals. \n, • Troubleshoot live production issues and ensure seamless delivery. Supporting and working with Stage Managers for consistent quality of delivery. \n, • Support new show or performance team installs, and seasonal programme changes. \n\nPlanning & Resource Management \n, • Plan production resource requirements aligned to occupancy and programme, working with the Entertainment Co-ordinator. \n, • Manage budgets for production, equipment and maintenance as required. \n, • Monitor Costumes and props and their upkeep. \n, • Work with central teams or suppliers on equipment and show assets. \n, • Support resort-wide events and peak period planning. Support Entertainment HOD with resort wide communications of all entertainment product where required. \n, • Liaise with external suppliers, touring acts and contractors. \n, • Communicate clearly with senior leadership on risks, performance and delivery. \n, • Ensure guest feedback relating to shows/events is reviewed and acted upon. \n, • Support cast captain and the development of their knowledge and skills. \n, • Supporting with the recruitment and casting of performance teams as required. \n, • Ensure that all entertainment areas and performance areas are kept safe, clean and presentable always. \n, • Attending and participating in all relevant internal and external meetings in connection with the responsibilities of the role. \n, • Gain feedback from guests on entertainment experiences provided within the resort offer. Act on guest queries and feedback in the interest of the guests and the operation. \n, • Helping to maximise income within the resorts by interpreting and acting upon the daily financial results \n, • Consistently evaluate entertainment to identify any income or productivity opportunities \n, • Strong people skills and knowledge of live production environments. \n, • Previous demonstratable experience in a leadership role within entertainments and performance \n, • Previous experience of managing an operation where speed is important whilst still maintaining high levels of guest experience and high quality. \n, • Demonstratable experience of creating and leading development programmes & improving performance standards \n, • Ability to effectively lead, motivate and engage team, even in times of high demand and under pressure of a live entertainment environment. \n, • Ability to communicate effectively at all levels. \n Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you. There has never been a more exciting time to join Butlin’s!

About the job Job summary Dynamics Developer The IPO is a modern organisation which depends on its IT services to operate and innovate effectively. To provide up to date services to our customers systems need to be developed, improved, and maintained. This position plays a pivotal role in ensuring the core applications are reviewed and continually improved. You will need the appetite to learn new technologies and methodologies for delivering high quality IT services. In this role you will work within a multi-disciplined squad using several technologies to build enterprise grade services. You will be expected to be proactive and take accountability for the squad assigned deliveries. The role will also require the investigation, diagnosis and fix of any system issues. Opportunities to contribute to the technical strategy are also available. As a multi-skilled individual specialising in MS Dynamics and Power Apps, you will have the opportunities to develop and mature skills in a core role but extend this to skills typically aligned to other role types. You will have a high level of input in defining which additional skills you can develop. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: Technical • Be responsible for the design, coding, configuration, testing and documentation of large, complex or mission critical applications in a cloud first environment using Dynamics and Power Platform in MS Azure, • Configure and customise both model model-driven and canvas apps, • Develop Power Automate Flows via connectors to the Dataverse and other data sources, • Develop Power platform integrations with other Azure components such as Logic Apps, Azure Service Bus, Azure Functions and SharePoint, • Work closely with test engineers to reach a common understanding of acceptance criteria, the code base and test coverage, • Proactively investigate problems and opportunities in existing processes, evaluating and communicating findings and recommendations to stakeholders, • Identify defects, incidents, risks and issues in line with IPO standards, • Work within a multi-disciplinary team to deliver highly user focused and successful digital services ensuring governance standards are adhered to, • Work collaboratively with IT and stakeholders, share knowledge and expertise with your wider team, aspire to be a role model within the organisation, champion our culture of learning, development, cross-company collaboration and teamwork, • Keeping an open mind and exploring innovative ways to solve problems, working in a fail-fast fashion to provide required functionality, • Promote and display the IPO and Civil Service Values, • Share knowledge and expertise with your wider team, aspire to be a role model within the organisation, champion our culture of learning, development, cross-company collaboration and teamwork, • Drive your own training and self-development, keeping skills up to date and learning new skills, • Share knowledge and expertise with your wider team, aspire to be a role model within the organisation, champion our culture of learning, development, cross-company collaboration and teamwork, • Experience in delivering technical solutions, • Experience with modern delivery models such as Scrum and Agile, • Understanding of DevOps principles, • Upload an anonymised copy of your current CV. Please remove all identifying markers such as name, title, education institution etc., • Developing Self and Others, • Delivering at Pace, • Unlimited Pluralsight video learning access, • Access to Microsoft's ESI training suite, • Hybrid working with no core hours, • Substantial support for career progression, • 25 days annual leave moving to 30 days in annual increments, • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

About the job Job summary Senior DevOps Engineer Are you passionate about collaborative working and problem solving? Do you enjoy using your technical skills to help teams work more effectively, and get software into the hands of users with speed and stability? Are you looking for a new role in an organisation that treats you as an individual and supports you on your professional and career development journey? Then this is the role for you! We have an exciting opportunity for a DevOps Engineer, within the Platform Engineering group, during the IPO digital transformation journey. Working within an established team, this role provides an opportunity to turn innovative ideas into customer value using a range of technologies and delivery platforms. Key Tech: Azure DevOps YAML Pipelines, Azure, Terraform, scripting, deploying to Azure Machine Learning Working Style This role will be carried out in-line with IP O Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: • Support all aspects of the software development lifecycle, applying DevOps principles and to lead on developing, implementing, enhancing and managing DevOps practices following agreed processes and best practices., • Applying industry best practices and patterns across infrastructure and application components e.g. availability, security, performance and scalability., • Leading on the design, release and implementation of automated, repeatable, efficient delivery pipelines and holds responsibility for the management, delivery and improvements of the deployments onto Production., • Lead delivery, integration, administration and configuration of DevOps tools, seeking continual improvement and ensuring effective transition onto operational support (where applicable). This includes tools for source control, build, CI & CD support, code reviews, security scans, test automation, monitoring and agile management etc., • Implementing and configuring DevOps specific monitoring, alerting, auditing and notification strategies and be an advocate for security and performance standards in the organisation, • Contributing to technical decisions and directions in a collaborative team environment, including solution architecture, estimations, product planning, user stories (requirement) creation., • Attending Team and Agile Scrum ceremonies., • Sharing knowledge and expertise and providing mentorship and training to other members of the team, enabling them to work in an automated, repeatable fashion., • Strong understanding of DevOps principles and experience of working in a DevOps or iterative development culture., • Excellent knowledge and proven experience implementing continuous integration (CI) and continuous deployment (CD) tools, including pipeline design and administration., • Experience with automated testing and embedding this in CI/CD pipelines., • Demonstrable experience in service support including troubleshooting and incident resolution., • Experience in identification and tracking of risks and issues., • Substantial development or scripting experience in one or more of the following:, • Python, • Bash, • PowerShell, • Substantial experience in administration and configuration of Azure DevOps Pipelines (preferred) or other CI/CD orchestration tools., • Substantial experience supporting the build and deployment of, or coding in one or more of the following or equivalent:, • Python, • Net Core / C#, • NextJs / Node frontend, • Experience with Infrastructure as Code such as Terraform, • Experience in containerisation technologies and platforms such as Docker or Azure container services such as Azure App Services, Azure Functions, Azure Logic Apps or Azure Container Registry or equivalent., • Experience in managing and supporting distributed source code repositories (Git)., • Changing and Improving, • Making Effective Decisions, • Unlimited Pluralsight video learning access, • Access to Microsoft's ESI training suite, • Hybrid working with no core hours, • Substantial support for career progression, • 25 days annual leave moving to 30 days in annual increments, • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

About the job Job summary Senior Business Analyst As a Senior Business Analyst at the Intellectual Property Office (IPO) you will join an established and supportive community of Business Analysts and work across all areas of projects and service lifecycle. In this role you will work as part of an Agile multi-disciplinary squad alongside product managers, service design, data specialists, developers, and testers to deliver new internal and external services. You will be expected to be proactive and take ownership of analysis activities and deliverables including writing user stories with acceptance criteria, modelling business processes, and contributing to three amigo/refinement sessions. You must be able to build strong working relationships with both internal and external stakeholders at all levels, demonstrating good leadership and collaborative working skills. You will need excellent presentation and communication skills, across a variety of situations and levels of stakeholders. You will work together with IPO colleagues, partner organisations and/or suppliers to ensure that approaches and outcomes are fit for purpose meeting business needs, user needs and IPO standards. Within the Business Analyst Community, you will play an important role in establishing and promoting best practice and standards. You will support the professionalisation and maturity of the Business Analysis practice through peer support, tutoring and mentoring of others in the team. We are looking for enthusiastic people with a desire to pick up new skills in a fast-paced environment and are committed to delivering excellent services for our customers. This is an excellent opportunity for individuals to join our IT team at a time where the IPO has set out how to help make the UK the most innovative and creative country in the world by: • Delivering Excellent IP Services, • Creating a World-leading IP Environment, • Work alongside product managers to create a pipeline of fully developed user stories ensuring that the business and technical viewpoints are understood and acknowledged., • Undertake key business analysis activities, including but not limited to, requirements elicitation, documentation of business processes, workflows and business rules, using suitable methodologies, tools and standards., • Advise on business scenarios and develop acceptance criteria to ensure requirements can be traced to develop new functionality., • Identify and articulate options considering opportunities and limitations related to business and technology., • Present complex information in a tailored format, allowing you to communicate key findings and put forward recommendations to the wider organisation., • Tutor/mentor/coach BAs and Junior BAs by providing accurate and professional support., • Background in Business Analysis with considerable knowledge and understanding of Business Analysis principles and techniques., • Excellent analytical and problem-solving skills to bring clarity to business problems and shape business solutions., • Considerable experience working in a software development setting with technical colleagues i.e. data, developers, testers., • Comfortable working with individuals at various skill levels up to and including senior management levels., • Experience of gaining consensus where there are strong differing opinions., • BCS International Diploma in Business Analysis, or equivalent., • Strong presentation and communication skills across a variety of situations and levels of stakeholders., • Experience of developing BA best practice, standards and guidance., • Upload an anonymised copy of your current CV. Please remove all identifying markers such as name, title, education institution etc., • Use this to explain why you're suitable for the role ., • Structure your statement around the essential criteria in the Person Specification., • Communicating and Influencing, • Working Together, • Unlimited Pluralsight video learning access, • Access to Microsoft's ESI training suite, • Hybrid working with no core hours, • Substantial support for career progression, • 25 days annual leave moving to 30 days in annual increments, • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

About the job Job summary Senior Interaction Designer The Intellectual Property Office (IPO) is seeking a senior interaction designer to contribute to its digital transformation. This role involves designing user-centred public services at scale within multidisciplinary teams , aligning with Government Design Principles . Key responsibilities include identifying and resolving complex public infrastructure issues, promoting best practices and standards in user centred design, and mentoring junior designers. The successful candidate will be proactive, take ownership of design activities (like facilitating critiques and documenting user journeys), and possess excellent leadership, collaboration, presentation, and communication skills to work effectively with various stakeholders. Find out more on our Design in Government blog . This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at le ast 20% of their time working onsite from one of our offices. This role is based in our Newport Office. The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: • Design and Develop User-Centred Services: Work in agile, multidisciplinary teams to rapidly develop design concepts for complex transformation programs, collaborating with service managers and programme directors. This includes actively participating in user research, creating prototypes, and designing user interactions across various channels, devices, and technologies, all while being able to justify design decisions with evidence and data., • Promote and Implement Design Excellence : Champion a consistent, high-quality user experience by promoting reusable design elements and best practices across the IPO and wider government communities. This involves contributing to user-centred design standards and guidance, utilising the GOV.UK Design System, and ensuring designs meet accessibility, legal, and security requirements, as well as the GOV.UK Service Standard., • Experience working effectively in an agile, multi-disciplinary team environment, delivering iterative design components as part of a project team., • Experience in designing accessible solutions across various channels to meet customer needs. Proven ability to produce essential user-centred design deliverables, such as user flows, process flows, service blueprints, and site maps., • Proficient in using prototyping tools like GOV.UK Prototype Kit, Figma, or Adobe XD to create and validate high-fidelity prototypes., • Experience in conducting usability testing, either independently or collaboratively with user researchers., • Demonstrated experience working with the GOV.UK Design System, Service Manual, and design principles, including the ability to recommend new patterns or update existing ones within the system., • Experience in leading community of practice activities., • Upload an anonymised copy of your current CV. Please remove all identifying markers such as name, title, education institution etc., • Use this to explain why you're suitable for the role ., • Structure your statement around the essential criteria in the Person Specification., • Leadership, • Working Together, • Developing Self and Others, • Unlimited Pluralsight video learning access, • Access to Microsoft's ESI training suite, • Hybrid working with no core hours, • Substantial support for career progression, • 25 days annual leave moving to 30 days in annual increments, • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

About the job Job summary Lead DevOps Engineer (DevOps Specialist Lead) Are you passionate about collaborative working and problem solving? Do you enjoy using your technical skills to help teams work more effectively, and get software into the hands of users with speed and stability? Are you looking for a new role in an organisation that treats you as an individual and supports you on your professional and career development journey? Then this is the role for you! We have an exciting opportunity for a Lead DevOps Engineer, within the Platform Engineering group, during the IPO digital transformation journey. Working within an established team, this role provides an opportunity to turn innovative ideas into customer value using a range of technologies and delivery platforms. Key Tech: Azure DevOps YAML Pipelines CICD, Azure, Terraform, scripting, deploying to Azure, and a wide variety of workloads we deploy within Azure such as Azure ML, Elastic and much more Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description The Lead DevOps Engineer role can be divided into three distinct responsibilities: • provide hands-on technical leadership and guidance through coaching and mentoring, • lead the sharing of knowledge and good practice, • Line management duties for DevOps engineers., • Work in one or many cross-functional teams to lead DevOps expertise and decision making across the whole software delivery lifecycle, • Produce and assure DevOps technical designs based on business needs and providing justification for decision-making in chosen technical design., • Providing deep DevOps technical expertise and DevOps technical leadership to project delivery teams, identifying and selecting appropriate DevOps technical solutions based on user needs and business requirements, • Play an integral part in the DevOps Community of Practice sharing expertise to build the overall capability of the team, • Analyse the impact of DevOps technical choices on business processes, • Enable the reuse of patterns, tools, and components across the DevOps profession, • Provides DevOps technical leadership, guidance, and support for the broader DevOps community., • Assure that DevOps technical solutions follow all agreed processes and best practises, particularly around security and governance, • Mentor one or more DevOps Engineers supporting them in their professional development as well as using your expertise to guide them in key and critical decision making., • When needed light line management duties for DevOps engineers., • Lead on developing, implementing, enhancing and managing technical DevOps practices into the DevOps and Engineering profession, • Leading on alignment of DevOps approaches across the department, • Collaborate with the broader DevOps and Architecture community to ensure that solutions align with target architectures and technology roadmaps, • Contribute to the overall technology strategy and roadmap for both individual projects and IT, • Collaborate with stakeholders, providing direction and challenge to proposals impacting DevOps principles., • Contributing to decisions and directions in a collaborative team environment, including but not limited to estimations, product planning, user stories (requirement) creation, • Applying a continuous improvement mindset to identify and explore opportunities to improve processes and ways of working, • Engage with Leads across IT, to drive the department strategic vision and collaborate on wider initiatives, • Strong understanding of DevOps principles and experience of working in a DevOps or iterative development culture., • Excellent knowledge and proven experience implementing continuous integration (CI) and continuous deployment (CD) processes and tools, including pipeline design and administration., • Experience with automated testing and embedding this in CI/CD pipelines., • Demonstrable experience in service support including troubleshooting and incident resolution., • Experience in identification and tracking of risks and issues., • Excellent communication skills and experience of knowledge sharing and mentoring junior members of the team., • Experience in leading DevOps expertise and decision making across the whole software delivery lifecycle, • Substantial experience in administration and configuration of Azure DevOps Pipelines (preferred), GitHub Actions or other CI/CD orchestration tools., • Experience with Infrastructure as Code such as Terraform, • Experience of deploying workloads to, and consuming cloud platform resources (Microsoft Azure preferred)., • Substantial experience supporting the build and deployment of, or coding in one or more of the following or equivalent:, • Python, • .Net Core / C#, • NextJs / Node frontend, • Substantial experience in software development process and tools, and development or scripting experience in one or more of the following:, • Python / Bash / PowerShell, • Experience in containerisation technologies and platforms such as Docker, AKS or Azure container services such as Azure App Services, Azure Functions, Azure Logic Apps or Azure Container Registry or equivalent., • Upload an anonymised copy of your current CV. Please remove all identifying markers such as name, title, education institution etc., • Changing and Improving, • Making Effective Decisions, • Unlimited Pluralsight video learning access, • Access to Microsoft's ESI training suite, • Hybrid working with no core hours, • Substantial support for career progression, • 25 days annual leave moving to 30 days in annual increments, • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

About the job Job summary Senior User Researcher At the IPO, as a Senior User Researcher, you will be a key member of the user research team, working at the forefront of our digital Transformation program. You will work to deliver radical changes to our services that meet the needs of our customers and our colleagues. You will have experience of practical user research and an understanding of different methodologies. You will be able to plan, lead and execute user research activities in your allocated project and be able to collaborate across projects and professions when needed. You will be joining a well-established, inclusive and close-knit team of professionals who are passionate about improving the experiences of our users. You can expect a warm welcome, and to be supported in all aspects of personal and professional development. You'll be encouraged to spend time developing your skills and supported to gain or maintain professional qualifications and accreditations. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office. The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: At this level, you will be expected to: • plan and deliver user research to support your allocated project, • support and champion user-centred practices in teams to ensure that teams take a user-centred approach to service design and delivery, • work with others to align user research activities with wider plans to inform a service proposition, • Mentor, coach and train B1 (junior)/B2 (mid-weight) User Researchers (line management is not currently required, but may feature as the team grows), • be proactive in user research planning - define research objectives, methodology, sampling approach and give recommendations, ensuring that the needs of all users are considered in design and delivery., • be confident to apply user research methods in practise and seek support and advice from colleagues on choice of methods where required to increase your user research toolkit., • support the development and promotion of research strategies to understand user needs for a service, and continually test and improve the service, • present findings that inform wider decisions to key internal and external stakeholders and support at departmental service assessments, • Experience in delivering user research in an AGILE project environment, • Strong understanding of user-centred practices, • Upload an anonymised copy of your current CV. Please remove all identifying markers such as name, title, education institution etc., • Use this to explain why you're suitable for the role ., • Structure your statement around the essential criteria in the Person Specification., • Communicating and Influencing, • Working Together, • A flexible working scheme with excellent development opportunities, • 25 days annual leave moving to 30 days in annual increments (1 day per year) over 5 years of reckonable service. You will also get 8 days public leave and 1 day privilege leave, • Family friendly policies that support modern working families and individuals with caring responsibilities, • A variety of support functions; Staff Counselling Service, Peer to Peer Support Group, • Eligibility for special and office-wide bonus payments, • The opportunity to form part of our many inclusive network groups, find out more by looking at Intellectual Property Office (IPO) (diversityjobsgroup.com), • A range of wellbeing initiatives; Onsite Gym (Newport office), Eye Care Scheme, Volunteering Programme, Cycling facilities, • Free car parking is available on site at our Newport office, • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

Immunocore (NASDAQ: IMCR) is a pioneering, commercial-stage T cell receptor biotechnology company whose purpose is to develop and commercialize a new generation of transformative medicines which address unmet patient needs in oncology, infectious diseases and autoimmune disease. Our leaders in R&D are internationally recognised as some of the biotech industry's most successful drug developers. We are creating not just an environment where great minds can interact but an innovation powerhouse answering the big questions. Focused on delivering first-in-class biological therapies to patients, we have developed a highly innovative soluble TCR platform. Our ImmTAX molecules underpin a new generation of precision engineered drugs that harness the immune system to treat a broad spectrum of diseases with high unmet medical need, including oncology, infectious diseases and autoimmune diseases. At Immunocore, we recognize that our employees are our greatest asset. We value the unique contributions each person brings to our team. By embracing Science, Trust, Respect, Integrity, Diversity, and Entrepreneurship (STRIDE), we create an environment where collaboration thrives, ideas flourish, and transformative changes happen. STRIDE represents more than just letters; it embodies our shared identity and drives our mission. We are dedicated to developing breakthrough therapies that transform patients' lives, advancing medicine, and supporting one another in these pursuits. Immunocore is proud to be an equal opportunity employer. As such, we are committed to fostering an inclusive workplace where everyone feels valued, respected, and empowered. We encourage applications from individuals of all backgrounds, regardless of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, or any other characteristic protected by law. The primary purpose of this role is to contribute to cross functional efforts focused on applying the ImmTAX® platform or other modalities to the development of novel treatments for chronic infections, including HIV and HBV and EBV-associated diseases. The team is involved in multiple stages of the drug discovery and development process, from target discovery all the way to clinical trials. Examples of key preclinical research are published in Yang H et al., Mol Ther. 2016; 24,11; Fergusson J et al., Hepatology 2020; 72,5; Wallace Z et al., Mol Ther 2024; 32, 678. The postholder will plan, design and execute experimental investigations to support the advancement of the Company pipeline, processes and technology capabilities, with guidance from their manager, ensuring that project goals are met within time and budget constraints. They will be expected to demonstrate technical proficiency, rigour in assessing their own data and that of others, scientific creativity and independent thought. This position requires participation and presentation of results at internal meetings, sharing information learned at external scientific meetings and establishing productive relationships with colleagues across Research and other departments. Key Responsibilities: • With instruction and guidance from manager - plan, design, and execute assignments to meet project goals within defined timeframes, • Execute experiments to address key scientific questions and enable project progression, utilizing range of molecular and cellular techniques including some of the following: NextGen sequencing, DD-PCR, qPCR, cell culture, flow cytometry, ELISpots, ELISAs,, • Some work will be conducted in a containment level 3 (CL3 facility) and will require handling of human viruses, • Analyse data, interpret results, and make recommendations, • Proactively expand scientific/technical knowledge in relevant fields including HIV/HBV/EBV related disease biology and drug development through review of scientific literature/ conference updates, peer to peer mentoring, and attendance at seminars/conferences in line with company strategy, • Work effectively in a matrixed team structure and as part of cross functional teams, • Participate and present results at internal meetings, • Establish relationships and possible collaborations within and outside of the company Education, Experience and Knowledge: Essential Qualifications: • PhD in molecular biology, cell biology, genomics, virology, immunology, or related discipline and 0-2 years related experience, • Alternatively, a BSc or MSc with significant work experience in relevant scientific areas Preferred Qualifications: • Knowledge/expertise of Immunology/HIV/HBV/EBV, • Flow cytometry, ELISAs, ELISpots, • Viral integration site analysis

Immunocore (NASDAQ: IMCR) is a pioneering, commercial-stage T cell receptor biotechnology company whose purpose is to develop and commercialize a new generation of transformative medicines which address unmet patient needs in oncology, infectious diseases and autoimmune disease. Our leaders in R&D are internationally recognised as some of the biotech industry's most successful drug developers. We are creating not just an environment where great minds can interact but an innovation powerhouse answering the big questions. Focused on delivering first-in-class biological therapies to patients, we have developed a highly innovative soluble TCR platform. Our ImmTAX molecules underpin a new generation of precision engineered drugs that harness the immune system to treat a broad spectrum of diseases with high unmet medical need, including oncology, infectious diseases and autoimmune diseases. At Immunocore, we recognize that our employees are our greatest asset. We value the unique contributions each person brings to our team. By embracing Science, Trust, Respect, Integrity, Diversity, and Entrepreneurship (STRIDE), we create an environment where collaboration thrives, ideas flourish, and transformative changes happen. STRIDE represents more than just letters; it embodies our shared identity and drives our mission. We are dedicated to developing breakthrough therapies that transform patients' lives, advancing medicine, and supporting one another in these pursuits. Immunocore is proud to be an equal opportunity employer. As such, we are committed to fostering an inclusive workplace where everyone feels valued, respected, and empowered. We encourage applications from individuals of all backgrounds, regardless of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, or any other characteristic protected by law. MAIN PURPOSE OF JOB To work with the finance/accounting team on key specialised Group activities focusing on external reporting, technical accounting and SOX internal controls. A key position within the Finance organisation ensuring external deliverables are met for SEC reporting and UK Statutory accounting compliance, within a rapidly expanding and evolving business for a US-listed organisation. KEY RESPONSIBILITIES Experience & Knowledge Essential • Strong technical accounting experience in both IFRS and US GAAP, • Experience of undertaking reporting to the SEC, including writing SEC-compliant disclosures, • Experience of working in or closely with international companies, ideally with a US presence, • Proven ability to drive change in a fast-moving environment, • Evidence of credibility with management and external stakeholders, • Experience of performing or testing internal controls in a SOX environment, • ACA/ACCA/CIMA/CPA accounting qualification essential Desirable • Experience with Pharma/Biotech, • Experience of UK statutory filings, • Experience in public accounting KEY BEHAVIOURAL ATTRIBUTES Education & qualifications Professional accounting qualification

Apprenticeship Internal Quality Assurer Health & Social Care Level 5 If you are a qualified Health and Social Care Internal Quality Assurer (Level 5) who has a passion to support others to deliver high-quality Health and Social Care Apprenticeships, then we have the perfect role for you. With over 25 years of experience t2 group has grown to become the largest specialist provider of Apprenticeships to the Health and Social Care Sector. We work with thousands of employers across the UK, so working with us provides significant job security as well as excellent career progression opportunities. We are looking to recruit a dedicated individual who wants to make a difference and has a passion for training and quality. Over the last 2 years we have developed our curriculums extensively in line with the Ofsted EIF, have implemented a fully digital enrolment process and we continue to implement changes to complement our wide range of on-line learning resources. Salary£31,000 Benefits of working with t2 group • Home based role with travel (mileage paid), • Laptop and mobile phone provided, • 25days annual leave + bank holidays (increasing with length of service), • Christmas & New Year shutdown period, • Pension scheme, • Specsavers scheme, • Access to 1000's of student discounts inc. Unidays, Student Beans and TOTUM, • £500 employee referral bonus scheme, • Enhanced sick pay & maternity reward vouchers, • Employee well-being and assistance programme, • Access to EV company car scheme, • Life assurancecover, • Your Birthday off, • Health Cash Plan - Including Health screening, virtual GP and many more benefits Apply (by clicking the relevant button) after checking through all the related job information below. The Role As an Internal Quality Assurer, you will be responsible for maintaining the quality assurance of our qualifications in line with awarding organisation requirements and t2 group quality assurance operating procedures. You will take a pro-active approach to supporting Personal Development Managers (Assessors) to deliver progressive teaching, learning and assessment visits with learners in line with our curriculum approaches and awarding organisation standards, observing practice and working with them to drive improvements through Quality Development Plans and team standardisations. With the support of your line manager, you will work closely with the Operations teams to ensure learners remain on track with their programme and complete their Apprenticeship in a timely manner, completing quality assurance checks at the required stages. You will have a clear set of KPIs and will manage your own diary to ensure you achieve these. If this is of interest and you fit with our Mission, Brand Promise and Values below and you have the experience, skills and competencies and qualifications required then we would really like to hear from you. Our recruitment process begins with a simple telephone interview to ensure you have a full understanding of the role and a feel for us as a business. We can answer any questions you may have before moving to the next stage of our interview process where you will have the opportunity to meet with one of our Lead Internal Quality Assurers. Mission, Brand Promise and Values Our Mission is to close the gap between performance and potential Our Brand Promise is to get you where you want to be Our Values are: Understanding what we do and why Doing whatever it takes to get it done Keeping it simple not complex Growing people with the business Celebrating success Skills & Competencies A passion for education, standards and quality A thirst for developing your skills to become the best at what you do Excellent time management, organisation and planning skills Ability to work under pressure and to strict deadlines and targets Assertiveness and objection handling skills Professional and approachable Excellent IT Skills Competent in Literacy and Numeracy Ability to build relationships and engage both learners and employers Ability to communicate at all levels Qualifications You will need to possess a relevant IQA qualification Ideally you will possess your H&SC Apprenticeship Level 5 or equivalent. Minimum of 2 years experience at senior level in the Health & Social Care Industry Additional Information You must have your own transport, a Broadband connection at home and car insurance covered by business use. All business mileage and expenses are covered by the company. T2 is committed to providing a safe environment for all learners and employees. To find out more about our commitment to safeguarding please go to our t2 website. NB. xrnqpay Your employment with the Company will be conditional upon receipt of a satisfactory enhanced DBS check and references.

Assistant Site Manager A great opportunity has come up for an Assistant Site Manager to join a well-known PLC housebuilder on a large, multi-phased residential development near Chichester. You'll be joining an award-winning regional team working on a significant development delivering traditional build homes in a busy, fast-moving environment. There will be clear opportunities to progress your career towards Site Manager level. In this role you'll be working closely with both the Senior Site Manager and the Contract Manager, supporting them with the day-to-day running of the site and helping ensure the development runs smoothly, safely and to a high standard. Key Responsibilities Supporting the Senior Site Manager with the day-to-day management of the site Coordinating and supervising subcontractors and trades Making sure work is completed safely, on programme and to the required quality standards Carrying out site inspections and quality checks, including NHBC stage inspections Monitoring progress across traditional build and timber frame plots Assisting with site logistics, deliveries and programme coordination Maintaining a high standard of site presentation and housekeeping Working closely with the wider construction and technical teams to keep things moving Requirements Previous experience as an Assistant Site Manager within a volume housebuilding environment Experience with traditional build and/or timber frame housing Strong organisational and communication skills A proactive attitude and the ability to work well in a fast-paced construction environment Relevant qualifications such as SMSTS/SSSTS, CSCS and First Aid What's on Offer Salary up to £56,000 Car allowance bonus Structured personal development plans Genuine career progression opportunities The chance to be part of an award-winning regional team delivering a major development This role would suit an Assistant Site Manager who's looking to take the next step in their career and develop within a respected PLC developer that values progression from within. If you'd like to hear more about this opportunity or discuss your experience in confidence, please call Chelsey in our Brighton office on (phone number removed). Alternatively, you can send your CV to (url removed) and we'll be in touch to discuss the role further

Quantity Surveyor - Chichester (Hybrid Working) | £40k - £65k DOE | Defence Sector Projects | International Project Exposure Bennett & Game are currently representing a specialist Main Contractor based near Chichester who are seeking a Quantity Surveyor to join their growing commercial team. This is an exclusive opportunity being managed by Bennett & Game Recruitment, working with a contractor that delivers technically complex construction projects across the UK and internationally within secure and defence-related sectors. The company has built a strong reputation for delivering high-quality projects typically ranging from £250k to £8m, working with long-term clients across the defence and infrastructure sectors. The position offers a hybrid working structure with typically 2-3 days per week based in the Chichester office, making the role suitable for candidates located across Brighton, Portsmouth, Winchester, Guildford and surrounding areas. While the role is primarily UK-based, the business also delivers projects across Europe, the Middle East, Africa, Asia and the Caribbean. The successful candidate will have the option to spend approximately 2-4 weeks per year supporting international projects, although the role can remain entirely UK-based if preferred. This is an excellent opportunity for either an experienced Assistant Quantity Surveyor looking to step up or an intermediate Quantity Surveyor seeking greater project ownership, working closely with the Commercial Manager and supported by an Assistant QS. Why Apply? • Exclusive role managed by Bennett & Game Recruitment, • Opportunity to work on secure and defence sector projects with a strong pipeline of work, • Hybrid working with flexibility around office attendance, • Optional international project exposure across multiple global locations, • Clear progression within a supportive and close-knit commercial team, • Opportunity to manage projects from tender through to completion Quantity Surveyor Salary & Benefits • Salary: £40k - £65k DOE • Car allowance, • Private medical cover and healthcare, • Bonus scheme, • APC / CIOB / RICS support, • Hybrid working (typically 2-3 days per week in the Chichester office), • Optional international project travel, • Pension scheme, • EV car scheme, • Cycle to work scheme, • 22 days holiday plus bank holidays + Christmas shutdown, • 37.5-hour working week (Monday - Friday) Quantity Surveyor Job Overview • Manage the commercial process from tender stage through to final account, • Deliver projects within the defence and secure infrastructure sectors valued between £250k and £8m, • Office base in Chichester with regular site visits across the South of England, • Work closely with the Commercial Manager and wider delivery team, • Manage subcontractor procurement, variations, valuations and cost control, • Potential opportunity to support international projects if desired Quantity Surveyor Job Requirements • Degree qualified in Quantity Surveying or related discipline, • Minimum 3 years' experience within a Quantity Surveying role (or experienced AQS looking to step up), • Experience within construction, refurbishment or defence-related projects beneficial, • Familiarity with NRM1 beneficial but not essential, • Must hold or be willing to obtain security clearance for defence-related projects, • Full UK driving licence, • Professional, organised and confident managing commercial responsibilities Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for. TPBN1_UKTJ

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