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Our team at The Little Gym Westfield is seeking a personable and efficient sales and administration support member who possesses charismatic qualities. The preferable candidate will be able to commit to working from Monday to Friday from 9:00am to 2:00pm. As a Sales and Admin Support member, your primary responsibility will be to assist with operational, administrative and sales related tasks at our gym. Ideally, you should possess strong telephone sales skills and excellent proficiency in written and spoken English. Additionally, being able to skillfully convert enquiries into members can be an asset in this position. Your assistance in managing customer service-related duties and ensuring the seamless functioning of The Little Gym is greatly valued. The successful candidate must be well-organised, possess excellent communication skills, and be proficient in using Microsoft Office, particularly in handling Excel. Our CRM, MindBody, is essential in providing the best customer experience for our clients and employees. It is essential that the successful candidate for the Sales and Admin Support role at the Little Gym will gain a thorough understanding of the capabilities of MindBody and how to utilise them to best serve the company's needs. In addition, as a customer-facing business, you need to be able to interact with both parents and children in a polite, friendly, and professional manner. Some of the Key duties of the Sales and administrative support member include: Provide operational/administrative support to The Little Gym team by making note of appointments, information requests and meetings. Handle incoming calls and emails from customers regarding product information and sales inquiries. Utilise internal systems to carry out sales procedures and ensure that a record of these transactions is maintained in Excel, Mindbody (our CRM) and other Microsoft applications. Collaborate with other members of the team regarding ongoing projects such as marketing, finance, and program to ensure smooth operation of service. Respond to customer complaints and resolve issues in a timely and effective manner. Escalating any more serious complaint o senior leadership team. Receive and reconcile outstanding customer payments. updating of financial records using internal system. Keeping The Little Gym front desk area and lobby premises neat and tidy at all times. The ideal candidate must have strong organisational and interpersonal skills, be detail-oriented and have the ability to multitask in a fast-paced environment. The ability to have fun and be creative is also essential as our customers have an enjoyable experience at The Little Gym. Job Types: Full-time, Part-time Pay: £24,702.36-£26,000.00 per year Expected hours: 25 per week Benefits: Company pension Discounted or free food Employee discount Store discount Supplemental pay types: Performance bonus Education: A-Level or equivalent (preferred) Experience: Sales administration: 1 year (preferred) Customer service: 1 year (preferred) Licence/Certification: Driving Licence (preferred) Work Location: In person Application deadline: 25/04/2024 Expected start date: 01/05/2024
Pre-Build Manager Role and Responsibilities Enquiries Email · Monitoring of inbox throughout the day · Categorise and prioritise emails · Respond to all emails received before 1pm on the same day Leads · Track all leads received via phone, email or web enquiry · Book in all leads · Send enquiry pack to all leads booked in · Enter all information on Monday system Telephone calls · Answer calls and re-direct to relevant person if required Pre-Build Clients · Welcome Call within 24 hours · Welcome Pack to be sent to client within 3 working days of paying deposit · Send client details to architects where applicable · Liaise with architects where necessary regarding plans · Liaise with structural engineer if necessary to obtain structural calculations · Assist Party Wall surveyors if required · Submit building control applications and send plans and structural package to building control · Arrange pre-start meeting with client and site foreman · Creation of pre-start folder to include all documents for meeting Monday · Update daily to track all leads, contact details and progress of projects Quotations · Provide support with quotations as and when required Other · Other ad hoc jobs as required by managing director or other members of staff
David Kennedy Recruitment is working with a young financial/FX company led by a management team with over 20 years of experience. Their mission is to simplify trading complexities and deliver excellence to clients across multiple continents and countries. Position: CRM & Tech Support Administrator Location: Remote from anywhere in the world Employment type: Service Agreement/Self-employment (no Employment contract option available) Remuneration: Fixed monthly payment RESPONSIBILITIES: Manage and maintain the company's CRM system, ensuring optimal functionality and data integrity Configure and customize system settings based on user needs and business requirements Create and maintain user profiles and manage access permissions Generate reports and analyze data to provide insights into client behavior and trends Provide ongoing training and support to users on CRM functionalities Provide prompt and courteous technical support to clients, troubleshooting and resolving issues related to the trading platform, account management, and other functionalities Communicate effectively with clients to understand their issues and provide clear solutions Document and escalate complex issues to the appropriate technical team members Maintain and update knowledge base articles and FAQs Stay up-to-date on company products and services REQUIREMENTS: Minimum 1+ year of experience as a CRM administrator or similar role Prior experience in the CFDs/FX/iGaming or similar sector and field is a necessity Excellent command of English language Demonstrated proficiency with a leading CRM platform (e.g., Salesforce, HubSpot) Strong understanding of CRM best practices and data management principles Strong understanding of computers and basic troubleshooting techniques Excellent organizational and communication skills OFFER: Competitive remuneration An opportunity to build a company and grow in it Private medical insurance The freedom and flexibility of fully remote work Collaborative and supportive team environment
```Duties``` - Perform a variety of clerical and administrative tasks to support the efficient operation of the office - Utilize computerized systems for data entry, record keeping, and document management - Provide administrative support to staff members and management as needed - Type and proofread documents, correspondence, and reports - Maintain office supplies and inventory - Assist with scheduling appointments and meetings - Answer phone calls and direct inquiries to the appropriate personnel - Handle incoming and outgoing mail and packages - Assist with basic bookkeeping tasks using QuickBooks software ```Requirements``` - Proven experience in an administrative or clerical role - Strong organizational skills with the ability to multitask and prioritize tasks effectively - Proficient in using computer applications such as Microsoft Office Suite (Word, Excel, PowerPoint) and Google Suite (Docs, Sheets, Slides) - Excellent data entry skills with a high level of accuracy - Familiarity with office equipment such as printers, copiers, and scanners - Knowledge of basic bookkeeping principles and experience using QuickBooks is a plus - Professional phone etiquette and strong communication skills - Ability to maintain confidentiality and handle sensitive information with discretion Note: This job description is intended to provide a general overview of the position. Other duties may be assigned as necessary to meet business needs.
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Restaurant receptionist/ host/hostess-Experienced-full time Fish! Restaurant in Borough Market is looking for an experienced and enthusiastic restaurant host/ess. Please note that we can only consider applicant with Restaurant Receptionist experience at least 2 years ! We are looking for someone who has great knowledge of how to handle a busy, high volume service, someone who enjoys working in a fast paced service, can work independently and in team. The restaurant is a brasserie style, counts 110 seats inside and 40 outside. We are open every day and welcome around 2500 guests weekly. The service style is casual and friendly but professional and efficient. For the role you will need: -Availability to work full time, as per weekly rota. -Minimum 2 years previous restaurant receptionist/host experience in a high volume service -Highly organized nature with great attention to details -Knowledge of Opentable booking system -The ability to handle high volume customers flow -Some computer skills,knowledge of excel-word documents. -A welcoming manner -Great team player with strong communication skills The core functions for the role are as follows: -Management of online( Opentable) walk-in and phone reservations, party reservation organizing. -Daily admin of menus, reservations-using word&excel documents. -Responsible for welcoming guests to the restaurant, seating reservations and walk ins, -Dealing with all requests and queries in an efficient and professional manner whether face to face or over the telephone or in emails. -Follow the opening,closing and daily duties procedure. What the company offers to you: -Full time hours, earnings £14 / hours including tronc. Plus tronc bonus on top of hourly wage -Monthly payment with early access via Wagestream -Various weekly rota of double&single shift, 2-3 days off. -Staff drink and meal when in duty -Uniform -£500.00 Refer a Friend bonus -50% discount when dining with us pus 20% family discount -Pension scheme -28 days holiday ( inc bank holiday), increasing with length of service -Be a part of bubbly Borough market’s spirit All applicants must be eligible to work in the UK and must obtain a Share Code prior to application.
We are a leading provider of life support and other training programmes to the healthcare sector across the UK. We are looking for an individual to support the day-to-day services at our office in Archway, London. This is a fast paced and varied role covering all the back-office functions of our national business model. The successful candidate will gain invaluable experience in general admin, finance and our operational processes. You will get on the job training and mentorship, the opportunity to gain and grow across the various functions. This will include (and is not limited to): Work collaboratively within own team and externally in delivering the wider business development strategy Ensure enquiries are received and managed to a high standard Enhance the efficiency and quality of support and service provision by role modelling; working autonomously and within the team Ensure adequate secretarial support for the Executive Chairman, Chief Executive Officer & Board of Directors. Support the wider team to undertake operational responsibility for preparing key aspects of bids and tenders as required by the Chief Executive Officer Duties and responsibilities Administration · Manage and prioritise administration workload and deliver on agreed administration targets and objectives with support and supervision · Adhere to organisational administration processes to support the effective delivery of a high level of service delivery · Receive and manage enquiries in writing, on the telephone and in person to a high standard · Perform general office duties such as answering phones, greeting visitors, and responding to emails · Enhance the efficiency and quality of support and service provision by working autonomously and within the team · Secretarial support for the Executive Chairman, Chief Executive Officer & Board of Directors Business Development · Support the Business Development & Support Services Manager with implementing new marketing strategies and projects · Support the Business Development & Support Services Manager with tender processes for both new and current clients. · Be aware and mindful of competitors and new channels of selling / opportunities · Support the maintenance and updating of the Company’s website and social media platforms · Support the development of marketing material as directed by the Business Development and Support Service Manager · Support the Company with the implementation of new services, products and verticals · Work collaboratively within own team and externally in delivering the wider business development strategy Operations/Logistics · Planning and implementation of equipment movement · Organise and maintain an accurate database of instructor allocations · Utilise the organisations Training Management System to record and support the operations/logistics function; resource management, scheduling, reporting, and forecasting Self-management · Manage and prioritise workload and deliver on agreed targets and objectives · Be pleasant and courteous at all times whilst maintaining the core values · To represent the company professionally at all times · Have a flexible approach to working patterns Other · Be willing to work flexibly including weekends · Be prepared to attend meetings and training outside of normal hours. · Be prepared to travel in undertaking role · To be aware of and adhere to: o All company policies and procedures o Section 7 and 8 of the Health and Safety at Work Act o GDPR (2019) o Other relevant legislation and agreed practice/policy The Company has an Equal Opportunities Policy and specific regard should be taken of its content in relation to the treatment of employees or potential employees. The successful candidate will be enthusiastic, with a good level or written and spoken English, able to work autonomously, computer literate and most importantly willing to learn new skills and processes. They must be able to take direction and be able to escalate issues comfortably. We offer a salary sacrifice pension scheme, occupational sick scheme, critical illness cover, death in service benefit, 28 days annual leave plus bank holidays, professional development opportunities and access to our Employee Managed Incentive share scheme. Job Type: Full-time Pay: £25,643 per year Benefits: Casual dress Company pension Sick pay Transport links Schedule: Monday to Friday Overtime Supplemental pay types: Bonus scheme Experience: Administration: 2 years (required) description. Close Done
Thai Cuisine Operations & Food Development Manager at Kin+Deum Ltd Love Thai food & streamlining operations? Lead our growth! Our dynamic Thai restaurant group seeks a passionate Operations & Food Development Manager to oversee operations as we grow! Responsibilities: Implement systems, ensure quality & lead menu development (including profitability). Oversee daily operations (front & back-of-house), champion safety & manage inventory. Identify growth opportunities & train staff to deliver exceptional service. Qualifications: Restaurant operations experience with systemisation, quality assurance & menu development (preferred: Bachelor's in Hospitality, Culinary Arts, Business Admin). Culinary background & creativity for delicious Thai cuisine. Strong leadership, communication & interpersonal skills. Strategic thinker with a results-oriented drive.
Role and Responsibilities We are an ever-growing law firm with our head office in Blackburn. We have a great opportunity for an enthusiastic and experienced individual to join our Private Client (Wills and Probate) department. The role covers all areas of Private Client, to include Will drafting and advice, Lasting Powers of Attorney and Estate Administration, both Probate and Intestacy to include Inheritance taxable estates. Essential: 2-4 years established experience in Private Client Ability to manage own case load with minimal supervision in accordance with firm procedures and processes Ability to conduct meetings with clients in a professional manner Ability to assess legal issues, advise and draft documents accordingly Ability to work independently and undertake file admin independently Ability to conduct legal research Ability to assist Head of Department with department growth to include development of long term client relationships and assisting and attending business development activities Desirable: Experience in Trust Administration to include the set up of trust, taxation on trusts and HMRC’s Trust Registration scheme Experience in advising on high net worth matters to include tax mitigation Home visits to see clients may be required so ideally someone who drives and has access to their own vehicle Day to day duties: Attending upon clients to take instructions relating to Private Client matters and advising according to the circumstances Setting up case files Running case files from start to completion Drafting documents to include detailed attendance notes, letters to clients, Wills, Lasting Powers of Attorneys, Inheritance Tax paperwork, etc, and ensuring the files comply with the law in this area and the firm procedures. Executing documents with clients Billing files Some networking will be included in the role, as and when required. Key skills and abilities Competent use of Microsoft office and Excel Competent use of a Case Management System, preferably Proclaim Confident telephone manner Able to use initiative and work as a team member To assist and work appropriately and considerately with other fee earners and support staff To attend and participate in any meetings of the department or the firm when required Competence & Development Maintain knowledge and skills in relevant practice area(s) keeping up to date with relevant legislation and case law Ensure continuing competence through identifying and addressing any learning needs To participate in and engage with supervision in respect of your work Maintain a good knowledge and understanding of IT systems with a proactive approach to the introduction of new systems Compliance Act in accordance with the proper professional standards and regulations of the Solicitors Regulation Authority, and all other relevant bodies To follow all policies and procedures contained within the Office Manual To identify and report any risks to the COLP, COFA or Money Laundering Reporting Officer where necessary
We are a Property Management company specifically we manage the maintenance of properties and as such we work closely with local authorities, landlords and tenant/occupants. We need someone to deal with the day to day admin tasks as well as and in particular to log down maintenance issues that are reported and instruct the relevant handyman/company to attend. You must keep all records updated at all times and ensure the repairs are being dealt with within the appropriate timeframe. Updating landlords, tenants and local authorities where necessary. YOU MUST HAVE: - Good command of the English Language (both written and spoken) - Organisational skills - A good understanding of Microsoft and software systems - training shall be provided - Previous experience within the property sector which is desired The position is available now.
Job Description • Follow daily instructions from higher management to create task list • Documents filling and record keeping of day-to-day activities • Liaising with Company Directors and other management executives to fulfil daily office tasks • Assist with the identification and implementation of process improvements for the team. • You will carry out other duties as assigned. • Receive project calls in a prompt and effective manner. • Take telephone calls, response to the email and report to the management as required • Keep tracks of all calls and queries received and response appropriately • undertakes reception responsibilities by greeting visitors and arranging refreshments; • ensures office supplies such as stationery and equipment are maintained. • Take customer feedback and report to management • Plan company diary and manage all appointments • Set reminders for meetings and send reminder emails to all staff regarding their upcoming appointments • Help management with admin tasks JOB DESCRIPTION OFFICE MANAGER/4161: Duties Include: • Oversee and manage daily office operations, ensuring all tasks are completed efficiently and effectively. • Manage the office budget and procurement of supplies, equipment, and services. • Organize, manage and delegate tasks of scheduling meetings, appointments, and travel arrangements. • Ensure that all employees are following company regulations • Develop and implement office policies and procedures to ensure smooth and efficient operation. • Manage and maintain office equipment, ensuring it is in good working order and that repairs and maintenance are scheduled as required. • Oversee the recruitment and onboarding of new employees, ensuring that they are appropriately trained, and their paperwork is completed accurately. • Coordinate with the IT department to ensure office hardware and software are correctly functioning. • Manage and maintain relationships with vendors and service providers, ensuring they provide quality company services. • Coordinate clients request with management to ensure timely response to the clients. • Identifying and raising any findings from weekly office inspections, escalating as necessary • Provide comprehensive administrative support and assigning duties to the employees • Ensure that Health and Safety and other statutory requirements are adhered to • Regular meetings with managing agents to ensure all compliance documentation is filed and systems are updated • Develop and maintain successful relationships with clients, 3rd party contractors and suppliers
Job description Taco Taco is born from the idea of bringing high quality taco's into the fast casual dining market. Our motto is 'Anything Can Taco' . We want to break the boundaries of traditional Tacos, offering unique flavour combinations alongside high quality sourced ingredients. Taco Taco aims to deliver amazing food, with a focus on excellent customer service. We are looking for a General Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service. It's vital we find someone who loves working with local communities, has a passion for great food and hospitality, and who is prepared to go the extra mile to create unforgettable guest and team member experiences. Someone who thrives in a busy service and who takes initiative to solve challenges and create systems to drive efficiencies. At Taco Taco we offer: A bonus scheme, which actually pays out; Training and development opportunities - personal development plans and internal workshops. Full-time contract Great prospects in a new & growing company Competitive salary Discounted Food Up to £37K annual salary PREVIOUS RESTAURANT GENERAL MANAGER EXPERIENCE IS REQUIRED. General Manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards. To be successful in this role, you’ll need management skills and experience in both the front and back of the house. We are a start up so we want someone confident to impose themselves on the company, and has one eye on the long term goals of the company. The "day to day" as a General Manager includes: Leading shifts and delivering the Taco Taco service at all times Maintaining back office duties (keeping on top of all admin e.g., rotas, ordering, reviews, reports) Overseeing food and drinks quality, ensuring high consistency at all times Driving sales and inspiring your team, keeping them motivated, engaged and happy! Ensuring all corporate and delivery platforms are kept to a high standard, and orders are met efficiently and effectively Flash reporting and ensuring KPI's are exceeded Ensuring compliance with all Health and Food Safety and security procedures (e.g. cash handling and stock control) We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences. Taco Taco is a young and expanding company, so there is great potential to develop and build your career within the brand. If you are a General Manager who has what it takes, please apply with a full CV to find out more.