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2nd Line IT Service Desk Analyst Salary: Up to £40,000 (depending on experience)Location: South Coast / Hybrid consideredFull-time, Permanent I'm currently working with a well-established professional services organisation to recruit a 2nd Line IT Service Desk Analyst to join their growing internal IT team. This is a fantastic opportunity for an experienced support engineer who enjoys solving technical issues, supporting users, and working across a modern Microsoft technology stack. The Role As a 2nd Line IT Service Desk Analyst, you’ll play a key role in delivering high-quality IT support to internal users, ensuring systems and applications run smoothly across the business. You’ll be responsible for troubleshooting hardware, software and network issues, supporting 1st line engineers, and working closely with senior IT staff and third-party providers to resolve more complex problems. Key Responsibilities * Provide 1st and 2nd line IT support via phone, email, remote tools and in person * Troubleshoot hardware, software and networking issues * Escalate complex incidents to senior engineers when required * Log and manage incidents through the service desk ticketing system * Maintain and update technical do...

Role Purpose: Location- Head Office in Ruddington, Nottinghamshire Level - Experienced Professional Department - Product R&D Working Pattern - Hybrid (three days a week in the head office) Benefits - ___ In this Senior Business Analyst role, you’ll take the lead on complex system integration projects that connect Salesforce CRM, Zuora CPQ, and Zuora Billing solutions. This is an incredible opportunity to work closely with stakeholders across the organisation - gathering requirements, designing automated workflows, and delivering innovative solutions that drive efficiency and transform operations. Responsibilities: • Leading Salesforce implementation and optimization initiatives, • Defining detailed system requirements for integrations and automation projects, • Managing cross-functional projects from scoping through delivery, • Creating comprehensive technical documentation and process flows, • Participating in steering groups and providing strategic insights, • Supporting acquisitions through system integration planning Skills and Experience:, • Proven experience as a Business Analyst in technology-driven environments, • Strong Salesforce expertise, including CRM configuration and automation tools, • Experience with CPQ platforms (Zuora, Salesforce CPQ) and system integrations, • Knowledge of renewal processes, CRM migrations, or customer lifecycle management, • Excellent stakeholder management and requirements gathering capabilities, • Ability to translate business needs into technical specifications Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better. Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs. We’re building a future-ready team, and AI is part of how we work smarter. If you're curious, adaptable and open to using AI to improve how you work, you’ll thrive at Ideagen! What is next? If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps. To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at . All matters will be treated with strict confidence. At Ideagen, we value the importance of work-life balance and welcome candidates seeking flexible arrangements. If this is something you are interested in, please let us know during the application process. Enhance your career and make the world a safer place! #INDMP #LI-NOTTINGHAM

Technical Analyst - Registrar page is loaded## Technical Analyst - Registrarlocations: Salisbury Universitytime type: Full timeposted on: Posted 3 Days Agojob requisition id: JR101649Job Posting:JR101649 Technical Analyst - Registrar (Open)**Department:Registrar's Office, PMPosition

2nd Line IT Service Desk Analyst Salary: Up to £40,000 (depending on experience) Location: South Coast / Hybrid considered Full-time, Permanent I'm currently working with a well-established professional services organisation to recruit a 2nd Line IT Service Desk Analyst to join their growing internal IT team. This is a fantastic opportunity for an experienced support engineer who enjoys solving technical issues, supporting users, and working across a modern Microsoft technology stack. The Role As a 2nd Line IT Service Desk Analyst, you’ll play a key role in delivering high-quality IT support to internal users, ensuring systems and applications run smoothly across the business. You’ll be responsible for troubleshooting hardware, software and network issues, supporting 1st line engineers, and working closely with senior IT staff and third-party providers to resolve more complex problems. Key Responsibilities Provide 1st and 2nd line IT support via phone, email, remote tools and in person Troubleshoot hardware, software and networking issues Escalate complex incidents to senior engineers when required Log and manage incidents through the service desk ticketing system Maintain and update technical documentation and knowledge base articles Assist with system administration and infrastructure support Provide training and guidance to users and junior engineers Monitor recurring incidents and help identify long-term solutions What We’re Looking For Previous experience in an IT Service Desk / Technical Support role Strong troubleshooting experience with: Windows OS Microsoft 365 Active Directory Microsoft Teams Entra / Intune Understanding of basic networking concepts Experience using a ticketing system (SolarWinds or similar) Excellent communication and customer service skills Desirable Experience Experience with any of the following would be advantageous: TeamViewer or remote support tools Legal industry systems such as SpeechWrite, Partner, Oyez IRIS or Sage SaaS / PaaS environments What’s on Offer Salary up to £40,000 depending on experience Opportunity to work with a supportive IT team Exposure to a modern Microsoft technology environment Professional development and training opportunities The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to owen @ serlimited . com. SER-IN

IT Support Engineer Location: Salisbury | Salary: Up to £40,000 DOE This is a fantastic opportunity for an experienced IT Support Engineer to join a well-established professional services organisation based in Salisbury. Offering a salary of up to £40,000 DOE, this role provides the chance to work within a collaborative and forward-thinking environment where technology plays a key role in business success. You’ll be supporting a busy team, delivering high-quality technical solutions, and contributing to continuous improvement across systems and processes. If you’re passionate about IT, enjoy problem-solving and are looking for a role where you can progress into an IT Manager position, this could be the ideal next step in your career. Duties & Responsibilities Provide first-line technical support across hardware, software, and networks Manage and resolve IT tickets, escalating complex issues when required Support system administration and assist with infrastructure tasks Deliver user training and guidance on IT systems and applications Maintain accurate documentation and contribute to knowledge sharing What Experience is Required Proven experience (4+ years) in an IT support or service desk role Strong knowledge of Microsoft technologies including M365 and Active Directory Excellent communication skills with a customer-focused approach Salary & Benefits Salary oup to £40,000 DOE Supportive team environment Ongoing training and development opportunities Exposure to a wide range of technologies Location Salisbury with travel to Andover, Romsey, Totton, and Witney. Must drive and have car. – easily commutable from Andover, Winchester, Amesbury, Romsey, and Warminster How to Apply To apply, please send your CV in strict confidence to Giselle Whitton at CV Screen. Alternate Job Titles IT Service Desk Analyst IT Support Analyst Helpdesk Engineer Technical Support Engineer CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website. (url removed)

Ability to bridge the gap between business and technical teams. I’m currently working with a fast-growing data and technology consultancy who are looking to add Senior and Principal Data Business Analysts to their expanding delivery team. The role will involve working closely with both technical t

We have partnered up with a global, leading digital & technology Consultancy who are seeking a Technical Business Analyst to act as a critical link between business and technology teams, you will use your expertise in software architecture and backend frameworks to translate business objectives into

Translate complex technical concepts into clear, actionable insights for both technical and non-technical audiences. What the successful Technical Business Analyst will need to bring:. Technical Business Analyst within the financial services, this will have been within an electronic trading environm

Proven Technical BA experience embedded in software teams. Complex, high-impact technical challenges. I’m currently working with a client delivering complex, modern digital services looking for a Technical BA embedded within engineering teams, not operating on the perimeter.

Graduate Technical Product Analyst 2026 - TelfordReference Code: 339165-en_GBContract Type: PermanentProfessional Communities: Creative & DesignGraduate Technical Product Analyst 2026 Intakes: September Global grade: A Location: Worthing Graduate Technical Product Analyst 2026 Intakes:�

As a Technical Business Analyst, you will be a conduit between the development team and key stakeholders, translati. They are current seeking to appoint a Technical Business Analyst.

As a Technical Business Analyst you will:Translate business objectives and requirements into valuable technical features and user stories that will shape product development and technical delivery Leverage your understanding of IT Delivery Frameworks and DevOps practices to facilitate continuous in

Senior Technical Business AnalystAbout the RoleWe have an exciting opportunity for a skilled Senior Technical Business Analyst to play a pivotal role in shaping technology solutions that drive real business impact here at LV=You’ll work closely with senior stakeholders to influence strategic dec

The focus of your role The Microsoft Purview Technical Analyst supports the implementation, configuration, monitoring, and optimisation of Microsoft Purview solutions across data governance, information protection, data loss prevention, eDiscovery, and compliance capabilities. What You Will Bring

Proven background as a Technical Author or Writer, specifically improving technical/operational delivery processes. Network Engineer – Technical Author & Process Analyst – Documentation. You will bridge the gap between technical engineering and clear communication by auditing existing content, r

A leading financial technology firm in London is seeking a dynamic Technical Product Analyst to help shape its platform. The role involves designing integration capabilities for clients in the private equity sector, leading technical discovery sessions, and working closely with engineering teams. Ca

Work with the Calculations & Benefits Lead / Senior Technical Analysts to implement solutions for work as required. We are growing our Client Onboarding and Change team and are looking for a Technical Analyst to help deliver high-quality, market-leading solutions within our Calculations and Benefits

The Senior Technical Analyst, Performance will work on projects that will accelerate the development of performance solutions and bring new innovations to market. However, please note that the Senior Technical Analyst will be required to travel to London on an ad‑hoc basis. This role blends techni

We are seeking a motivated Technical Analyst to join our collaborative IT team. It will be well-suited to a proactive individual with a good technical background and knowledge of cloud services, networking, virtualisation, scripting, and an understanding of cybersecurity. The technical team works on

Confident communicator able to engage with technical and non-technical stakeholders. Regular support from experienced Delivery Managers and Technical Trainers. Information Technology and Analyst.

Infrastructure Support Analyst/Engineer/2nd Line Support. Experience as an Infrastructure Support Analyst/Engineer/2nd Line Support. Excellent opportunity for an Infrastructure Support Analyst or Engineer with admin‑level Office 365 skills to join a transitioning business offering a comprehensiv

Ready to apply your technical mind to real‑world challenges?.

Technical Business Analyst – Credit Risk. We’re supporting a leading global investment bank in hiring a Technical Business Analyst to deliver a series of Credit Risk Reporting Enhancements. Perform detailed technical analysis and solution design for infrastructure updates.

The Technical Support Analyst provides responsive, high‑quality support to our global users, partners, and internal teams. You will join the customer support team, organizing, directing, and coordinating service engagements with a strong focus on technical product services. This role combines tech

The Microsoft Purview Technical Analyst supports the implementation, configuration, monitoring, and optimisation of Microsoft Purview solutions across data governance, information protection, data loss prevention, eDiscovery, and compliance capabilities. As a Technical Purview Analyst, you will have

Senior Technical Threat Intelligence Analyst. You will be responsible for conducting technical and operational threat intelligence research, both independently and as part of a wider team, to support our client’s intelligence requirements. Supporting the ACI Consulting and ACI Managed Services tea

We are looking for Senior Technical Services Analysts for Epic’s software in connection with the implementation and maintenance of Epic’s integrated suite of healthcare software for its customer in Singapore. Specifically, it may include: answering technical questions relating to customers’ so

A leading consulting firm is seeking a Senior Technical Threat Intelligence Analyst to conduct operational and technical threat intelligence research. Candidates should have a degree in a relevant field and at least 2 years of experience in technical threat intelligence.

You have a strong aptitude for understanding how complex technical systems work. You’ll own the full lifecycle—from rapid prototyping through production rollout—while always tying technical choices back to clear …. As a Senior Technical Program Manager – Trading & Core Software, you’ll

An international legal firm is looking for an experienced Technical Systems Analyst to join their Business Systems Support team. This role involves integrating key business systems and providing technical support.

A leading healthcare software provider is looking for a Senior Technical Services Analyst to assist clients with Epic’s healthcare software. Responsibilities include supporting software operations, providing technical assistance, and performing system optimizations for live customers. Candidates s

Workday Technical Analyst page is loaded## Workday Technical Analystlocations: Remote, United Kingdom, England/Walestime type: Full timeposted on: Posted 14 Days Agojob requisition id: R56885Job Summary:The Workday Technical Analyst is responsible for the technical development, optimisat

FINTEC recruit is supporting hiring an Application/Technical Support Analyst. We are seeking a technically proficient and service‑oriented support analyst who thrives in a fast‑paced, high‑pressure environment. Strong experience with technical and application support – including SQL queries,

Ready to apply your technical mind to real‑world challenges? Join Acturis and build a career where you’ll grow quickly, innovate boldly, and work alongside some of the brightest people in the industry.

Business Analyst (People Change/Transformation/Non-technical). People Change & Transformation project experience and core Business Analyst experience for an initial 24 month FTC/fixed term permanent basis. Please note applicants with predominantly IT/Technical/CRM Systems/Digital/Data/non-financial

This is an opportunity to join a highly respected, top-tier multi-strategy hedge fund in a core Valuation & IPV function, with exposure across a broad range of asset classes.The role sits at the centre of the investment platform and offers day-to-day interaction with trading, risk and technology tea

Senior Technical IAM Analyst (L5).

The CRM Technical Analyst is responsible for owning the infrastructure, data pipelines & cleanliness, technical implementation and reporting dashboards of our CRM campaigns, specifically within Braze, ensuring that they are seamlessly integrated to drive highly personalised and segmented campaigns.

We are now looking for a Senior Technical Analyst to join our Marketing & Reader Revenue (MRR) team. The Senior Technical Analyst will be embedded within the department and focused on delivering practical, data-driven insights aligned to the Guardian’s priorities.

Senior Technical Analyst – McDonald’s Corporation, London, United Kingdom. Check out the McDonald’s Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

Register Your Interest: Technical Business Analyst (Financial Services). We’re inviting expressions of interest from Business Analysts who are open to upcoming roles across Financial Services organisations (banking, insurance, fintech, payments, and regulated environments). Translating business ne

Proven experience in IT support or technical analyst roles, ideally within a fast‑paced environment. Are you a Technical Support Analyst with experience working with enterprise systems? If you have a passion for outstanding support, the curiosity to learn and master new technologies, and the drive

The support will involve both technical and business-related issues, so you will be expected to work and communicate effectively with both technical resources (DBA, developers) as well as business resources (Traders, Business Analysts, Compliance Officers, Trade Support, etc. As a Technical Client S

Provide technical Hosting support to Project Management Teams globally. Bachelor’s Degree in related field, such as computer sciences or information management‑technology, a strong technical background is helpful. Ability to convey technical processes and terminology into easy to understand lang

Working on undergraduate degree in Computer Science, Engineering or other technical discipline.

Ready to apply your technical mind to real‑world challenges? Join Acturis and build a career where you’ll grow quickly, innovate boldly, and work alongside some of the brightest people in the industry.

You have 2+ years’ experience in a technical product, platform, or integration-focused role (or technical consulting). We are looking for a Technical Product Analyst to help shape and scale our platform and integration capabilities from discovery through to delivery. Assessing technical feasibilit

If you've also worked in the following roles, we'd also like to hear from you: Tier 2 IT Support Engineer, Second Line Service Desk Analyst, IT Helpdesk Analyst, Technical Support Analyst, Infrastructure Engineer. As a 2nd Line Technical Support Engineer / IT Service Desk Analyst you will provide re