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Andy File Associates Limited are working as a recruitment business on behalf of our client with regards this permanent position. Our Facilities Management client is looking for a Business Support Administrator to join them at their Head office in Sheffield. The ideal candidate will have a Helpdesk background and should have experience working in Office Administration and have good IT skills. Any previous experience working within a facilities management or construction environment would be beneficial. Working Hours: 9.00am - 5,00pm Monday to Friday Reporting to FM Business Support Manager Job Description • Use a variety of software packages, such as Microsoft Word, Outlook, PowerPoint, Excel, etc., to produce correspondence and documents and to maintain presentations, records, spreadsheets and databases., • Produce Quotes, Purchase Orders and Invoices., • Support accounts with inputting supplier invoices., • Collate, produce and distribute reports from results generated by Subcontractors and send them out to clients., • Experience of using a CAFM system such as Job logic, Maximo, Easybuild or similar., • Scheduling and keeping up to date the PPM, periodic and inspection records., • Dispatching certificates and new O&M style booklets for stores and FM service users., • Keeping site addresses and details up to date as they change., • Arrange travel and accommodation for staff or customers and other external contacts., • Receive incoming calls from Clients and log/raise work orders in CAFM system., • Deploy jobs to Technicians via the phone and CAFM system., • Update CAFM system with subcontractor work details to ensure the system reflects all works carried out., • Process Timesheets by updating CAFM system to ensure Technicians times are correctly allocated to individual jobs., • Liaise with staff in other departments and with external contacts., • Order and maintaining stationery and equipment., • Sort and distribute incoming post and organising and sending outgoing post., • Organise and store paperwork, documents and computer-based information., • photocopying and printing various documents, sometimes on behalf of other colleagues., • Prepare documentation for internal process as per ISO Standards., • Liaise with our Health and Safety Forum and Human Resources Coordinator to engage with Learning and Development as necessary., • Any other duties which are required by the business and within the scope of the role Personal Specification A background in Facilities Management or Construction desirable but not essential. Qualifications or Business skills/experience that relate to the position. Excellent Level of IT Literacy. Some experience using Business Software such as Joblogic, accounting software, Coins etc. Ability to use own initiative, working accurately with policies and procedures Prioritise workload and meet deadlines with attention to detail Written and Verbal communication skills Key Performance Indicators Technical skills and application- Demonstrates knowledge and application of the skills required for this position. This includes knowledge and understanding of appropriate equipment, legislation, policies and procedures. Continuous quality improvement- Commitment to ensuring quality services are delivered to both internal and external clients through continuous improvement activities Customer service- Excellent communication and interpersonal skills including demonstrated experience in liaising with a wide range of internal and external clients. Benefits • Holiday Entitlement 33 days, including Bank Holidays pro-rata. All employees are eligible for a long service accrual of 1 day per 5 years of service, up to a maximum of 5 days., • Bupa Private Healthcare and Cash Plan; available upon successful completion of your probation period, you will have the choice to be opted into their company healthcare scheme., • Zurich Life Insurance Cover., • Training- you will receive ongoing core competency training in your respective field of work

W Talent are delighted to be working exclusively with an established aerospace manufacturing business that is looking to recruit a Quality Test Lab Manager for their Sheffield site. This is an excellent opportunity to join a forward-thinking organisation where you will take full ownership of the Electronics Quality Test Lab, driving operational performance, equipment reliability, and continuous improvement across the function. Role Overview The Quality Test Lab Manager will be responsible for the leadership, performance, and strategic development of the company's test laboratory. You will oversee all day-to-day laboratory activities while ensuring the lab operates with high levels of accuracy, efficiency, and compliance with aerospace quality standards. Leading the in-house testing team, you will focus on strengthening capability within the lab, improving equipment reliability, managing complex testing workloads, and driving the modernisation of test capabilities to support current and future business needs. You will work closely with quality, engineering, and production teams to maintain strong quality systems, solve complex technical challenges, and deliver continuous improvement initiatives across the site. Key Responsibilities Provide strong leadership, mentorship, and performance management for the test lab team. Identify capability gaps and implement training and development plans to strengthen team performance. Establish clear objectives, standards, and accountability within the lab environment. Foster a culture of quality, safety, and continuous improvement. Oversee day-to-day test lab activities including supplier qualification, inspection, and material analysis. Manage high volumes of complex and critical testing work ensuring accuracy, compliance, and timely delivery. Prioritise workloads and allocate resources effectively to minimise bottlenecks, errors, and delays. Ensure laboratory operations fully support wider production and engineering requirements. Implement and manage preventive maintenance schedules for all laboratory equipment. Lead troubleshooting and corrective actions to minimise equipment downtime. Develop contingency plans to ensure continuity of testing operations during equipment failures. Conduct a comprehensive plant-wide review of all test laboratory equipment. Identify obsolete, underperforming, or high-risk assets and recommend upgrades or replacements. Drive the modernisation of testing capabilities to align with industry standards and future business requirements. Develop and implement a strategic roadmap for test lab improvement and development. Identify opportunities to improve testing efficiency, accuracy, and reliability. Manage laboratory equipment inventory, ensuring availability of critical testing equipment and backup resources. Lead procurement of laboratory equipment, consumables, and specialist services. Build and maintain strong relationships with equipment suppliers and service providers.Key Requirements Proven experience in a Quality Manager, Laboratory Manager, Test Lab Manager, or Senior Quality Engineer role. Experience within aerospace, precision engineering, medical devices, or other regulated manufacturing environments. Strong understanding of laboratory operations, testing processes, and quality assurance principles. Solid engineering understanding with the ability to interpret technical drawings and specifications. Experience using structured problem-solving tools such as 8D, Ishikawa, or root cause analysis methods. Strong leadership capability with experience managing and developing technical teams. Experience improving equipment reliability, maintenance systems, or laboratory performance. Excellent communication and stakeholder management skills.Salary & Benefits Salary: £40,000 - £50,000 per year Bonus: Company Bonus Scheme Hours: Monday - Friday, days based with flexibility Holiday: 25 days + bank holidays Pension: Company pension scheme Development: Ongoing training and professional development opportunities Key Information This role combines technical leadership, operational management, and strategic development of the test laboratory to ensure it operates efficiently, reliably, and in line with aerospace quality standards. Apply today or contact Glyn Dobb at W Talent for more information on this opportunity to join a growing aerospace business and play a key role in driving quality, testing capability, and engineering improvements

A genuinely exciting Sales Contracts Manager/Area Sales Manager position has arisen with this leading supplier of industrial weighing solutions. They are looking for an experienced sales professional with some experience of selling service contracts to join their team. If this role sound of interest, please apply ASAP. LOCATION: Candidates can live anywhere in the North of England and will cover the North of England as a territory. You will manage your own diary, book your own appointments and work from home when not out visiting clients. SALARY: Circa £40k basic salary with an OTE of approximately £60k (which is completely uncapped) a fully expensed company car or car allowance, mobile, laptop and 20 days annual leave. You will be responsible for selling service/calibration contracts to new and existing customers, this could be with local authorities, the NHS, quarries, distilleries, waste and recycling companies, airports, offshore helicopter companies and clinical waste companies. You will sell these contracts to new and existing clients and will be given 15 to 20 new leads a month. You will be able to demonstrate the following skills and attributes: Self-Motivated target driven individual Consistent sales target achiever Management of sales territory with minimum supervision Managing & growing existing client accounts Managing & developing dormant clients Managing & developing new business opportunities across all industrial sectorsSuccessful candidates will have at least 2 years territory management experience. You will have a technical bias and experience of selling service contracts. Ideally you will have had exposure to dealing a variety of different industries. If this sounds of interest, please apply ASAP. Contact: In the first instance please send your CV to Kelly Duke ELIGIBILITY All vacancies are based in the UK. It is unlawful to employ a person who does not have permission to live and work in the UK and we will therefore only consider applications from candidates who are eligible to work in the EU. Scarlet Selection are UK based recruitment specialists, placing experienced professionals across all industry sectors. The services Scarlet Selection provides are those of an employment agency

At Polypipe Building Products, our people and values sit at the centre of everything we do. We design and manufacture plumbing, drainage, ventilation and water management solutions used in homes and buildings across the UK. Part of the Genuit Group, we combine long-term stability with a culture built on teamwork, accountability and continuous improvement. We encourage fresh ideas, invest in development and are committed to creating a safe, inclusive and supportive workplace where everyone feels like they belong. The Opportunity This is an exciting opportunity to join our training team as an Associate Trainer, helping to develop both the current and future workforce across the plumbing and heating industry. Working closely with the Training Manager, you will play a key role in delivering hands-on training to installers, contractors and apprentices, ensuring our systems are installed correctly and in line with industry best practice. You will work across a variety of environments, from construction sites and installer training sessions to further education colleges and our National Training Centre, helping professionals transition to modern plumbing systems and low-carbon heating technologies. This is a highly engaging role that combines technical expertise, practical training delivery and industry outreach, while supporting the growth of the Polypipe brand. This role will involve nationawide travelling to different branches and sites. As well as visits to our site in Doncaster. What You’ll Be Doing Deliver practical, on-site training to plumbers, heating engineers and groundworkers to ensure correct installation of our systems and solutions. Support installers transitioning from traditional systems to low-carbon heating technologies, including air source heat pumps and underfloor heating. Share best-practice installation techniques and champion high standards across the industry. Build strong relationships with further education colleges and private training providers to support apprentices and ensure our products form part of their training curriculum. Deliver guest lectures and practical workshops to students, inspiring the next generation of installers. Coordinate the supply of training materials and product samples for college workshop environments. Support the Training Manager in delivering accredited training courses at the National Training Centre during peak periods. Assist with the preparation, maintenance and safety of practical training bays and installation rigs. Gather feedback and insights from field visits to help improve training content and delivery. Work with the marketing team to support the creation of training content and social media material. Represent Polypipe as a brand ambassador at trade shows, training events and industry activities. About You We’re looking for someone with strong technical knowledge and real-world industry experience, combined with a passion for sharing knowledge and helping others develop their skills. You will enjoy engaging with installers, apprentices and industry professionals, and be confident delivering practical training in a variety of environments. Essential Experience Significant experience as a qualified plumbing and heating engineer. Strong understanding of plastic plumbing systems, domestic drainage, underfloor heating and air source heat pumps. Experience supporting training delivery, workshops or technical demonstrations. Strong presentation and communication skills. Experience working in practical site environments with an understanding of health and safety requirements. NVQ Level 3 Diploma in Plumbing and Domestic Heating (or equivalent). WRAS / Water Regulations Certification. Unvented Hot Water (G3) Certification. Level 3 Award in Education and Training (AET) – or willingness to achieve within 6 months. Full UK Driving Licence. Desirable Qualifications LCL Awards or BPEC Level 3 in the Installation and Maintenance of Air Source Heat Pumps. Experience supporting apprenticeship training or college partnerships. Low temperature heating design experience. Working Hours Monday – Friday | 09:00 – 17:00 Benefits We offer a competitive benefits package including: Company Car 25 days annual leave Contributory pension scheme (matched up to 8%) Enhanced maternity and paternity pay & Life Assurance Staff discount across all Genuit Group products & Sharesave scheme Health and wellbeing initiatives including:Occupationa health support, on site physiotherapy and Counselling services

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Offshore Supplier Operational Performance Manager Delivering good customer outcomes is at the heart of what we do here at Capital One. This role is crucial for ensuring the flawless resolution for our customers by leading and developing a team, and driving high-performance across a defined portfolio of third-party offshore supplier operations. Reporting to the Head of Offshore and partnering closely with the broader Operations team and internal stakeholders, you will be accountable for the effective delivery and governance of key customer service outcomes & back-office processes via our offshore partners. What You’ll Do People Leadership: Lead, coach, and develop a high-performing internal team (e.g., Principal Associates/Senior associates), fostering a culture of continuous improvement, high engagement, and results-focused delivery for our customers. Supplier Performance Management: Be accountable for the day-to-day management of supplier relationships for a dedicated portfolio of processes, ensuring third parties achieve a range of critical KPIs, including good customer outcomes and delivery against areas of back office processing. Continuous Improvement: Proactively identify opportunities, and partner with the suppliers to develop and execute improvements in performance, process efficiency, and risk control. Governance & Reporting: Ensure robust supplier performance is effectively governed and reported to Capital One stakeholders, highlighting any risks, emerging trends, and overall supplier health. Stakeholder Partnership: Work closely with other key internal areas, such as the Supplier Management Office, the Business Risk Office, and the Process Management team, to ensure the holistic view of the supplier relationship and its performance is understood and aligned. Change Management: Support the department's change agenda and prepare the offshore teams to deliver successfully against upcoming business initiatives. Data Utilisation: Utilise and analyse performance data to make key business decisions related to the processes and suppliers you support. What You’ll Bring Proven experience in managing and governing day-to-day interactions and performance of outsourced/supplier relationships, with a clear focus on customer service delivery. Demonstrable experience of successfully leading, managing, and developing a team of direct reports. Solid working awareness of commercial and contractual agreements with outsource partners. Experience of building and supporting a culture that fosters high performance and strong engagement. Excellent communication skills, both written and verbal, with the ability to build strong internal and external working relationships. A genuine passion for people leadership and career development. Strong problem-solving skills, with the ability to identify complex problems and come up with effective solutions. Comfortable in adapting to change, embracing bold ideas, and intellectually curious. Where and How You'll Work This is a permanent position and will be based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. You’ll also need to be able to travel offshore to build relationships with key partners in India. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. The number of days you spend in the office will usually be led by the type of work you’re doing, and the hybrid working patterns of the people you partner most closely with. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good

Business Development Manager/Account Manager (Hybrid) IT Managed Services Location: Sheffield, South Yorkshire. Commutable from Nottingham, Derby, Barnsley, Worksop, Rotherham, Doncaster (Must be M1 corridor connected). Hybrid working. Salary & Rewards Account Manager: £40,000-£50,000 basic Senior Account Manager: £40,000-£60,000 basic Uncapped commission + performance bonuses! Commission at 10% of GP rising to 15% Clear progression pathways into senior, enterprise, or leadership positionsAbout the Role Applause IT are working with an established multi office IT technology VAR looking to grow it's IT sales team where you'll manage key client relationships, develop new business, and deliver innovative technology solutions across cloud, cyber security, infrastructure and managed services. We're open to talking to strong Account Managers and Business Development Managers ready to step up - or proven Senior Account Managers (Account Director Level) experienced in leading complex deals and shaping account strategy. Client & Account Management Act as the primary contact for key accounts, building long-term relationships. Understand client objectives and map relevant IT solutions to their needs. Provide informed, strategic advice on technology trends and opportunities.Sales & Business Development Develop and execute account plans to exceed revenue targets. Identify and convert new opportunities across existing and new customers. Lead full sales cycles from prospecting through to closing. Negotiate high-value deals (senior level).Collaboration & Delivery Work with technical, marketing, and delivery teams to ensure seamless solution delivery. Prepare proposals, quotes and product demos. Resolve client issues effectively. Mentor junior sales colleagues (senior level).Strategy, Forecasting & Reporting Maintain accurate CRM and pipeline records. Provide sales forecasts and performance updates. Analyse market trends and competitor activity.Skills & Experience 3+ years in IT sales / account management (5+ for Senior). Good understanding of IT solutions: cloud, cyber security, infrastructure, networking, managed services. Demonstrable record of meeting or exceeding sales targets. Strong communication, negotiation and presentation skills. Experience handling multiple accounts or complex sales cycles. Proficiency in CRM systems and Microsoft Office.Preferred Attributes Experience with public and private sector clients. Vendor certifications (AWS, Microsoft, Cisco, etc.) preferred at Senior grade. Strategic, proactive and commercially astute mindset. Comfortable in a fast-paced, target-driven environment. Able to travel to client sites; driving may be required depending on territory. Pension & healthcare Professional development and certification support Hybrid working Supportive culture with opportunities for progression Send CV now to find out more

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Customer Outcome Manager About the role We are seeking an experienced leader to manage our UK customer testing programme. As the lead of the Customer Outcome Testing team, you will be responsible for developing and overseeing the testing team, enhancing our testing strategy and collaborating with senior stakeholders across the UK business. What you’ll do Oversee the Customer Journey testing programme, ensuring an effective and efficient approach to testing Develop and mentor the testing team fostering an environment of continuous improvement and excellence Inform senior stakeholders results via formalised reports; informing them of improvement opportunities, actionable feedback and recommendations Be a key feed of information into the Customer Outcome and Insight Committee; supporting AEs in monitoring their processes Enhance and refine the testing methodology, adapting best practices and innovating approaches Collaborate with insight providers across the whole UK business What we’re looking for Outcome testing or Quality Assurance experience in a regulated environment Ability to lead a testing programme delivering results through others An ability to self-identify process improvements to improve efficiency, and then execute them Great stakeholder management skills and the ability to influence and collaborate with a wide range of different people Able to partner within and beyond the team, building productive, cross business relationships; analysing and sharing results and insights through reports Strong organisational skills and the ability to remain focused and flexible in a changing environment Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good

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