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  • Head of IT Infrastructure
    Head of IT Infrastructure
    hace 2 días
    Jornada completa
    London

    HEAD OF IT INFRASTRUCTURE - LONDON HQ As Head of IT Infrastructure, you will be the operational anchor of the team: owning the infrastructure and security estate across all 28 properties, managing a small internal team, and working closely with the VP of IT to shape the direction of the function as it grows. This role suits someone equally comfortable reading a switch config and running a team meeting, ready to take on real ownership in a fast-moving business. Based in our London Bridge office 5 days a week, with occasional travel to European properties when required. THE STAGE IS SET The stage is set for something different. We don't run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we're now entering a new chapter. As we redefine the brand and evolve our identity, we're focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We're on an exciting journey - step on stage and play your part. THE WORK IN YOUR HANDS Team & Operational Leadership Serve as the operational day to day lead for the IT team, acting as the VP of IT's right hand Manage and develop a small team of property IT technicians Act as a key point of escalation for property teams and hotel operations across the estate Run the weekly IT operational rhythm: incident review, workload prioritisation, team check-ins Step up as VP IT cover when required, including stakeholder and executive-level escalations Build the processes and culture that make the team reliable and scalable Network & Connectivity Own the network infrastructure across all properties: switching, routing, VLANs, and Wi-Fi platforms Manage ISP and network provider relationships, holding them to SLA Lead circuit provisioning and fault resolution for new openings and existing sites Evaluate connectivity performance across the portfolio and lead improvement initiatives Cloud Infrastructure & Endpoints Own the Azure and Microsoft 365 environment: Entra ID, Intune, Defender, Exchange Online, Teams Manage the endpoint estate across corporate and property devices Maintain and evolve backup and disaster recovery arrangements for Tier 1 systems Support pre-opening IT builds end to end: network, telephony, CCTV, access control, AV and TV Security Operations Own day to day security operations: email security, endpoint detection and response, and threat monitoring Manage the MDR platform and act as first responder on security incidents Lead phishing and social engineering incident response, including guest data breach coordination Drive the security awareness training programme across the business Manage MFA, conditional access policies, and identity governance across M365 Supplier & Vendor Management Own operational relationships with managed network and technology providers, holding them to SLA Manage cloud telephony, IPTV/casting platforms, access control and CCTV infrastructure operationally Support the VP of IT in contract reviews, renewals, and supplier rationalisation decisions Documentation & Knowledge Build and maintain infrastructure documentation, network diagrams, and system runbooks Establish IT operational processes and embed them consistently across the team Ensure institutional knowledge is captured, structured, and accessible Naturally this is not intended as an exhaustive list of duties. Other duties as reasonably required will form part of this job description. THE FIRE YOU CARRY · Infrastructure and security leadership · Team development and technical mentoring · Operational ownership and accountability · Stakeholder communication across technical and non-technical audiences · Incident management and outage communication · Cross-functional collaboration · Strong technical credibility in enterprise environments YOUR PROVEN TRACK 6+ years in IT infrastructure or network engineering, with clear progression into a senior or lead position Hands-on networking: Cisco or equivalent switching and routing, VLANs, Wi-Fi controller platforms Strong working knowledge of Azure and Microsoft 365: Entra ID, Intune, Defender, Exchange Online Direct experience leading and developing a small technical team Hands-on experience managing phishing, endpoint compromise, and data breach incidents Proven ability to manage competing priorities across a multi-site environment Able to work autonomously, prioritise effectively, and make sound decisions without constant escalation Desirable Multi-site or hospitality IT background: PMS integration, guest Wi-Fi, door access, F&B systems Experience with MDR platforms: Huntress, CrowdStrike, SentinelOne, or similar Cloud telephony deployment or management experience ITIL Foundation or above, applied in a real operational environment Pre-opening or greenfield IT build experience Scripting or automation: PowerShell, Python European language: German, French, Czech, or Spanish WHAT WE LOOK FOR We're here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you're comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you'll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact

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  • Food Menu Development Coordinator – UK & Ireland
    Food Menu Development Coordinator – UK & Ireland
    hace 6 días
    £48000 anual
    Jornada completa
    London

    Big Mamma is a French-Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. For over a decade, we've been bringing bold Italian flavours, 100% homemade food and vibrant, high-energy restaurants to life across Europe, the UK and beyond. Big Mamma is also a certified B Corp, committed to doing business in a way that respects people, producers and the planet. We're now looking for a Food Menu Development Coordinator to join our UK Food & Beverage team and help shape our seasonal food offer across the UK. Reporting to the F&B Manager UK, you will ensure our menus are aligned with Big Mamma's identity, operationally strong and delivered with consistency across all restaurants. THE ROLE You will coordinate the full menu development process, ensuring alignment with Big Mamma's artistic direction and operational excellence. You will: • Drive seasonal menu changes from development to rollout, including testing, structure, pricing and food cost control, • Ensure all menus respect Big Mamma's food identity, seasonality and B Corp commitments, • Coordinate with chefs, operations, purchasing and communications teams for smooth execution, • Monitor menu performance using key KPIs such as food cost, spend per head and margin contribution, • Analyse dish performance and guest feedback to support future menu decisions, • Conduct benchmarking and food trend research to inspire future offers, • Ensure accuracy of all menu data across systems (recipes, allergens, descriptions, pricing), • Support special projects including openings, festive menus and seasonal activations ABOUT YOU • experience in menu development, F&B coordination or hospitality operations, • Strong understanding of food cost, menu engineering and KPIs, • Highly organised with strong project management skills, • Analytical mindset with attention to detail, • Strong communication skills and ability to manage multiple stakeholders, • Passion for food, seasonality and restaurant culture, • Proactive, solution-driven and comfortable in a fast-paced environment, • Based in London office and travelling to the restaurants in the perimeter UK/Ireland WHAT BIG MAMMA OFFERS • Permanent, full-time position, • Salary: £48,000 per year, • 50% employee discount across all Big Mamma restaurants UK & Ireland, • Open Up. Free, confidential mental health and wellness support, • Wagestream. Access your wages between paydays, • Continuous training and real career growth opportunities BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law.

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  • Maintenance Handyperson
    Maintenance Handyperson
    hace 2 días
    Jornada completa
    London

    Citadines Islington Square London is seeking a confident Maintenance Handyperson to become part of our Team. Our properties operate 24/7; therefore, the department works on an early or late shift, on a rotating basis. You will report to the Maintenance Manager, supporting towards providing our guests with memorable experiences of the city. As our Maintenance Handyperson , you will be responsible for: Implementing all policies, standards and procedures for Water Hygiene, Energy Conservation and Control, Fire Prevention and other Safety Programmes, and Effective Preventative and Routine Maintenance Inspections Responding to job log system registered works and completing all jobs assigned within the targeted timescale Monitoring engineering stock levels and logging shift activities on a regular basis and communicate appropriately when needed Reporting any hazards or defects to senior management Processing handover in line with Company guidelines To be successful in the role of Maintenance Handyperson , we require: Strong technical skills and willingness to learn Excellent guest engagement skills Ability to bring the guest experience to life throughout the hotel Ability to communicate and organise yourself in line with different guest expectations A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Maintenance Handyperson . We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Organisation, Communication, Time Management, Fluent in English, Microsoft Office, Multitasking, Technical skills, Attention to Detail, Customer Focus, Team Work, Problem Solving

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  • Recruitment Resourcer
    Recruitment Resourcer
    hace 8 días
    £26000–£28000 anual
    Jornada completa
    Bromley

    Join a specialist recruitment business delivering tailored staffing solutions to the Social Housing maintenance sector, connecting organisations with skilled professionals who understand the unique challenges and requirements of this market. We are only able to respond to Candidates who have Recruitment Agency Industry experience. From Property Managers and Maintenance Operatives to Project Leaders and Administrative Teams, we help clients secure high-calibre talent who not only possess the required technical expertise but also align with the values and objectives of Social Housing providers. Due to continued growth, we are looking for an ambitious Recruitment Resourcer to join our Property & Maintenance team in Bromley. The Role Working closely with the Account Manager, you will play a key role in identifying and attracting high-quality candidates for a range of Property and Maintenance vacancies across the Social Housing sector. Your responsibilities will include: • Sourcing and identifying top talent for a variety of Property & Maintenance positions., • Screening CVs and applications to assess candidate suitability., • Conducting candidate qualification calls and interviews., • Building and maintaining strong relationships with candidates throughout the recruitment process., • Proactively searching for candidates through job boards, advertising campaigns, referrals, social media, internal databases, and headhunting techniques., • Managing candidate pipelines and ensuring an excellent candidate experience., • Supporting the delivery of recruitment campaigns for key client accounts. Typical roles recruited for include: • Electricians (Repairs & Maintenance), • Repairs Supervisors, • Plumber Multi-Traders, • Commercial Administrators, • Senior Quantity Surveyors (Repairs & Maintenance), • Property Managers, • Maintenance Operatives What We're Looking For • Previous experience within agency recruitment., • A stable employment history with a proven track record in recruitment., • Experience within Construction, Property, Trades & Labour, or Social Housing recruitment would be advantageous but is not essential., • Strong communication and relationship-building skills., • A proactive and resilient approach with excellent organisational skills., • Passion for delivering exceptional service to both candidates and clients. What's On Offer? • Basic salary of £26,000 - £28,000 depending on experience., • Excellent uncapped bonus structure., • Ongoing training, support, and professional development., • Clear opportunities for career progression within a growing business., • Opportunity to specialise within the thriving Social Housing sector., • Friendly, supportive, and collaborative team environment. Ready For Your Next Move? This is an excellent opportunity to join a growing team, build strong relationships with candidates and clients, and develop a successful career within a thriving specialist market. We are only able to respond to Candidates who have Recruitment Industry experience. If you have not heard from us within one week, please assume you have not been selected for an interview. Rec2 Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Rec2 Recruitment specifically focuses on the placement of experienced Recruitment Professionals in the Built Environment, Engineering, and Energy sector.

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  • Chief Engineer – Ember Locke
    Chief Engineer – Ember Locke
    hace 3 días
    Jornada completa
    London

    We are seeking an experienced and hands-on Chief Engineer to oversee all maintenance operations within our hotel property. The successful candidate will ensure the safety, functionality, and high standards of the building, guest rooms, and facilities while leading a small maintenance team and coordinating with external contractors. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Manage day-to-day maintenance operations across the hotel property Ensure all building systems (HVAC, plumbing, electrical, fire safety, lifts, and mechanical systems) are maintained and fully operational Conduct regular inspections of guest rooms, public areas, and back-of-house facilities Plan and manage preventative maintenance schedules Respond promptly to maintenance issues and emergency repairs Supervise, train, and motivate maintenance staff Manage maintenance budgets, stock control, and ordering of supplies Liaise with external contractors and service providers Ensure compliance with health & safety regulations and hotel brand standards Maintain accurate maintenance records and reports

    Sin experiencia
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  • Auto Technician
    Auto Technician
    hace 25 días
    Jornada completa
    Cheshunt

    Auto Mechanic – Experienced Technician Wanted We are seeking a highly experienced Auto Mechanic to join our busy workshop. This position is ideal for a skilled technician who can work independently, diagnose faults accurately, and carry out repairs to a high standard without supervision or additional training. Key Responsibilities: * Diagnose and repair mechanical and electrical faults on a wide range of vehicles * Carry out servicing, maintenance, and inspections * Perform engine, transmission, suspension, steering, and brake repairs * Use diagnostic equipment effectively to identify and resolve issues * Complete work efficiently while maintaining high-quality standards * Ensure all work is carried out safely and in accordance with industry regulations Requirements: * Extensive experience as a qualified Auto Mechanic * Ability to work independently and manage workload without supervision * Strong diagnostic and problem-solving skills * Proven track record of high-quality workmanship *Personal tools * Valid driver’s licence What We Offer: * Competitive pay based on experience * Stable, full-time employment * Well-equipped workshop * Supportive team environment * Immediate start available If you are a confident, experienced mechanic who can hit the ground running and requires no training, we would like to hear from you. Please apply with your resume and relevant experience.

    Sin experiencia
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  • Electrician
    Electrician
    hace 1 mes
    £30000–£50000 anual
    Jornada completa
    London

    Job Overview: We are seeking a skilled and innovative Electrical Engineer to join our dynamic team. The ideal candidate will possess a strong background in high-end residential electrical install, with experience in system design and a solid understanding of technical hardware. This role involves working on diverse projects, from initial concept through to implementation, ensuring that all designs meet the required specifications and standards.Salary will reflect experience, we tend to like to discuss salary expectations with prospective candidates and collaboratively decide on a number both parties are happy with. Responsibilities: • Design and develop electrical systems and components, ensuring compliance with industry standards., • Conduct root cause analysis to troubleshoot and resolve issues in existing systems., • Collaborate with cross-functional teams to integrate electrical systems with mechanical components., • Develop firmware for programmable logic controllers (PLCs) to enhance system functionality., • Perform signal processing tasks to analyse data from various sensors and devices., • Maintain up-to-date knowledge of industry trends and advancements in the electrical industry., • Feedback site status and requirements using job sheet software., • Take responsibility and care for the tools and equipment provided to you., • Communicate between multiple other trade companies we may be working with, from designers to architects, you will need to be able to work collaboratively as well as preemptively prepare for third-party delays. Skills: • NVQ3 & AM2 qualified., • Test + Inspection (EICR) on single phase and three phase installations including documentation., • Excellent presentation, from your work to your appearance, always be well presented, ensure uniform is correct etc. We have quite a high-end client profile so a uniformed front in all aspects of the job is necessary., • Install cable managements and enclosures including internal wiring to a high standard., • Expertise with installing WiFi / LAN systems, • Good understanding of heating systems, including control issue diagnosis., • Hands-on experience with soldering and surface mount technology (SMT)., • Knowledge of lighting dimming protocols and ability to identify and fault find all protocols (eg. phase, 0-10v, DALI), • Passion and a keen interest for what we do! The range of projects we work on is so exciting and we are looking for someone to join the team and be as in invested in our expansion and success as we are., • Ability to work collaboratively within a team environment while managing individual responsibilities effectively. Benefits: • Travel expense covered., • Company pension plan., • Quarterly team socials., • Any further training or updated training covered. We look forward to reviewing your application, good luck!

    ¡Incorporación inmediata!
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  • Head Bartender
    Head Bartender
    hace 1 mes
    £14 por hora
    Jornada completa
    Shoreditch, Hackney

    Are you ready to shake, stir, and serve unforgettable experiences? UBA Shoreditch is looking for a passionate, confident, and service-driven Head Bartender to join our vibrant bar team within Hart Shoreditch Hotel. At UBA, we blend modern Asian influences with late-night energy, exceptional drinks, and warm, effortless hospitality. We’re seeking a bartender who thrives in a fast-paced environment, takes pride in their craft, and is excited to grow within a creative, lifestyle-led venue. Key Responsibilities • Take responsibility for all bars within the hotel, including lobby bar, restaurant bar and BYRD lounge bar, • Deliver outstanding guest service in all outlets, creating memorable and engaging experiences., • Prepare and serve cocktails, spirits, wine, beer, and coffee to the highest standards of quality and consistency., • Support the F&B Managers in the smooth day-to-day running of the bar operation including closing procedures, • Create rotas for the bar team, train junior bartenders, recruit staff and complete performance reviews, • Maintain excellent bar organisation, cleanliness, and presentation at all times., • Manage stock levels, restocking the bar efficiently to ensure seamless service throughout shifts. Responsible for stock take of the bar ensuring appropriate par levels, • Ensure glassware is clean, polished, and readily available during service., • Work collaboratively with the wider F&B team to achieve agreed goals and service standards., • Confident in menu engineering and creating bespoke cocktails with seasonal changes, • Support and assist colleagues during busy services to ensure a calm, efficient operation., • Comply with all legal requirements relating to food safety, hygiene, licensing, and health & safety. What We’re Looking For • Previous experience as a Head Bartender in a premium or quality-driven hospitality venue., • Strong cocktail-making skills with solid knowledge of spirits, wine, and coffee., • Passion for delivering consistently high-quality drinks and guest experiences., • Calm under pressure, with excellent communication and teamwork skills., • Well organised, detail-oriented, and proactive during service., • A genuine interest in lifestyle-led hospitality and East London’s creative energy. What We Offer • Competitive salary plus service charge., • Opportunities for career growth within a dynamic and growing hospitality group., • Exposure to a creative, high-energy bar concept with room to develop your skills., • Staff meals on duty., • A supportive, collaborative, and vibrant working environment. If you love great drinks, thrive behind the bar, and want to be part of something exciting, we’d love to hear from you. Apply now with your CV and help us create unforgettable moments at UBA Shoreditch!

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