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  • Operations Manager
    Operations Manager
    hace 5 horas
    £30000–£45000 anual
    Jornada completa
    Nine Elms, London

    Operations Manager — Produce Network We supply fresh produce to some of London's best restaurants. While most of the city sleeps, our team is at wholesale markets hand-picking produce that lands in restaurant kitchens before breakfast service. It's fast, physical, and relentless — and right now we're a team of 3 doing the work of 10. We need the fourth. This role in one paragraph You'll run the operational engine of a growing wholesale business. Client calls, order coordination, daily reconciliation, bookkeeping, problem-solving, phone ringing — all of it is yours. You're the first person clients speak to and the last person to check that yesterday's numbers add up. If something goes wrong overnight — a wrong delivery, a short order, a supplier issue — you're the one who finds out, fixes it, and makes sure the client knows before they have to chase us. You own the daytime operation the way our Night Operations Manager owns the night. Between the two of you, the business runs 24 hours. What you'll actually do every day You're the client's main contact. Orders come in via WhatsApp, phone, and email. You process them, confirm them, flag anything unusual. When a chef calls at 8:15 AM asking where their herbs are, you already know the answer because you've read the night report and checked the dispatch log. You don't wait for problems to come to you — you call the client before they call you. That's the difference between an assistant and an operator. You coordinate the fix when things go wrong. Produce wholesale is not a clean business. Items get substituted, deliveries run late, a crate arrives damaged. When it happens, you own the resolution: investigate, coordinate with the night team or drivers, arrange the fix (re-delivery, credit note, replacement), close the loop with the client, and log the whole thing. If the same problem shows up three times, you're the person who flags it as a process issue — not just an incident. You reconcile everything, every day. What was ordered vs what was received from suppliers vs what was dispatched vs what was invoiced. Purchase orders matched against supplier invoices. Sales orders matched against customer invoices. Inventory tracked. Shortages flagged before they become emergencies. You produce a daily summary the founder reviews in 5 minutes — clean, accurate, no surprises. If you're the kind of person who finds satisfaction in numbers that balance, this will be your favourite part of the job. You run the books. Day-to-day bookkeeping in QuickBooks or Xero: bank feeds, invoices, bills, categorisation. Debtor chasing — politely on the due date, firmly at 3 days overdue, escalated to the founder at 30 days. Weekly financial summary. Monthly close support. You maintain the product cost data that powers margin tracking — weekly updates, no exceptions. The founder makes pricing and growth decisions based on numbers you produce. They have to be right. You own the phone. The main business line rings and you answer it. Existing clients with questions, prospective clients with enquiries, suppliers with updates. You're professional, you're warm, you handle what you can and route what you can't. For new enquiries, you capture the details, qualify the lead, and hand it to the founder. You support outbound sales — managing the email pipeline, scheduling meetings, preparing documents. When a new account closes, you run the onboarding playbook. Who we're looking for — honestly We're not looking for a CV. We're looking for a specific type of person. You're the person who walks into a room and notices what's broken before anyone tells you. You fix things that aren't your job because leaving them broken bothers you. You write things down because you know you'll forget otherwise. You don't need to be chased — you chase other people. When something goes wrong, your instinct is to understand why, not to find someone to blame. You're comfortable saying "I don't know, but I'll find out" and then actually finding out. You're comfortable making a decision with 80% of the information because waiting for 100% means the client is already unhappy. You're comfortable being wrong sometimes, because you know that the person who never makes a mistake is the person who never does anything. You probably have some experience in operations, admin, or office management — ideally at a small business where you wore multiple hats. Maybe you've worked in food, hospitality, or wholesale. Maybe you haven't, but you've run the back end of something and you know what it feels like when everything depends on you not dropping the ball. Essential: Strong written and spoken English · comfortable with numbers, spreadsheets, and accounting tools · self-directed (you manage yourself, we don't manage you) · able to hold 5 priorities at once without losing any · honest about mistakes · quick to learn new software (Airtable, QuickBooks/Xero, Lemlist) · right to work in the UK. Preferred: Bookkeeping experience or QuickBooks/Xero familiarity · food, hospitality, or wholesale background · complaint handling or fast-paced customer service experience · inventory or stock management exposure. Nice to have: AAT qualification · Airtable or CRM experience · knowledge of the London restaurant scene. Why this job is worth your time Most operations roles are dead ends. This one isn't. Here's why. We're a team of 3, growing fast. The person who takes this role will — within months, not years — understand every part of how a wholesale business works: client management, supply chain, financial control, inventory, sales. That's not because we'll send you on a training course. It's because you'll be doing all of it, every day, from week one. The explicit deal: start at £33k. Hit your 3-month performance review targets and move to £38k. Hit your 12-month targets and move to £45k. These aren't vague promises — they're structured milestones tied to specific outcomes we'll agree together in your first week. The long-term path is Chief Operating Officer. That's not a title we're dangling to attract applicants — it's a gap that actually exists in the business and needs to be filled by someone who's earned it from the inside. The founder wants to focus on growth and strategy. The person who proves they can run the day-to-day operation — and then improve it — becomes the person who runs it permanently. The full picture • Hours: 8 AM – 6 PM, Monday to Friday, • Location: London (on-site, not remote — the work requires being where the operation is), • Salary: £33,000 → £38,000 at 3 months → £45,000 at 12 months, all performance-linked, • Title progression: Operations Manager → Head of Operations → COO, • Team: you'll be the 4th person in a tight, high-trust team, • Culture: direct, honest, fast. We tell each other when things are wrong and we fix them together. No politics, no layers, no waiting for permission

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  • Remote Onsite IT Support for Restaurants
    Remote Onsite IT Support for Restaurants
    hace 4 días
    £18000–£20000 anual
    Jornada completa
    London

    REMOTE/ ONSITE IT Support Engineer (Restaurants) – London – Applicants WelcomeAbout NetronEats NetronEats is a fast-growing, AI-powered platform designed to revolutionize the restaurant, takeaway, and delivery industry. We help local restaurant owners take back control of their business by providing the tech they need to save £1000s in commissions usually paid to platforms like Just Eat, UberEats, and Deliveroo. We are a startup with a clear mission: making local businesses more profitable and sustainable. Location: Remote / Field-Based (Work from home + Onsite across London) Base Salary: £18,000 per annum REMOTE / ONSITE Working Hours: Monday – Saturday | 12:00 – 21:00 (6-Day Week) Benefits: 2 Weeks Paid Holiday + Bank Holidays | Paid Overtime | Mileage ReimbursementCompensation & Commissions (Uncapped) We reward our engineers for the value they bring to our partners. In addition to your base salary, you can significantly increase your earnings through: * Card Payment Bonus: £50 commission for every successful card payment sale/referral. * Hardware & Software Commission: 5% commission on the total sale value of any system upgrades (e.g., Kiosks, Handheld Tablets, Kitchen Displays). * Travel: All business-related mileage is fully reimbursed.The Role This is a "no-office" role: you will provide REMOTE support from HOME and TRAVEL directly to London's most exciting restaurants for installations and Support. Since you will be working the 12:00 – 21:00 shift, you will be the key technical contact for our clients during their most critical dinner service hours. Note to Applicants: At NetronEats, we value diversity and a fresh perspective. As the IT and hospitality tech sectors are often male-dominated, we strongly encourage and welcome applications from female candidates.Key Responsibilities * Onsite Support: Install and troubleshoot Android tablets, Thermal Printers, and Kitchen Display Systems. * Networking: knowledgeable to configure wifi, routers and switches. * Connectivity: Manage TCP/IP settings and Static IP assignments for 100% uptime. * Growth: Help restaurants save more by identifying where they could benefit from extra NetronEats hardware or services.Requirements * IT Experience: Solid background in IT and Networking support. * Hands-on Skills: Proven ability to handle physical network cabling and basic router setups. * London Mobility: Valid Motorbike or Car driving license is essential for travel across London. * Communication: Professional, reliable, and calm—able to help busy restaurant staff who may not be tech-savvy.Why Join NetronEats? * Impact: Work for a startup that is actually helping small businesses survive the "commission squeeze." * Autonomy: Enjoy a field-based role without the daily office commute. * Full Training: We provide comprehensive training on the NetronEats platform and Android ecosystem.How to Apply Ready to help London’s restaurants stop paying high commissions? Apply today.

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  • HGV & VAN TECHNICIAN
    HGV & VAN TECHNICIAN
    hace 8 días
    £35000–£55000 anual
    Jornada completa
    Feltham

    NEW WORKSHOP OPENING JUNE 2026 Job Overview We are seeking a skilled and dependable Commercial Vehicle Technician to join our team at our brand-new, state-of-the-art workshop. You will be responsible for the maintenance, inspection, and repair of a diverse fleet, ranging from small vans to 44-tonne HGVs, ensuring they meet all DVSA and VOSA road safety standards. Key Responsibilities • Routine Maintenance: Carry out scheduled servicing, preventative maintenance, and safety inspections (e.g., 6-week or 8-week checks)., • Diagnosis & Repair: Use advanced diagnostic tools (e.g., Jaltest, TEXA) to identify and fix mechanical, electrical, hydraulic, and pneumatic faults., • MOT Preparation: Prepare, present, and accompany vehicles for annual MOT inspections., • Compliance: Accurately complete job cards, maintenance records, and service reports to maintain legal "O" licence requirements., • Roadside Support: Respond to breakdowns and provide mobile emergency repair services on a rotational basis. Essential Qualifications & Skills • Education: NVQ Level 3 or City & Guilds equivalent in Heavy Vehicle or Light Vehicle Maintenance and Repair., • Licence: Full UK driving licence. An HGV Class 1 (C+E) or Class 2 (C) licence is highly desirable but not always essential., • Experience: Minimum of 1–3 years of experience in a similar commercial workshop environment., • Technical Knowledge: Deep understanding of diesel engines, air braking systems, and multiplex/CAN bus electrical systems., • Soft Skills: Strong problem-solving abilities, attention to detail, and the ability to work effectively in a fast-paced team. Why Join Our New Workshop? • Modern Facilities: Work with brand-new equipment and the latest diagnostic technology in a clean, safe environment., • Career Growth: Opportunities for specialized training, such as IRTEC accreditation or EV/hybrid vehicle certification., • Competitive Rewards: Attractive salary packages (often ranging from £35k to £55k+ DOE) with overtime rates and comprehensive benefits like healthcare and pension schemes.

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  • Car Mechanic
    Car Mechanic
    hace 13 días
    £2600 mensual
    Jornada completa
    Dagenham

    We are professional and agile. Our work environment includes: Modern office setting Work on High End vehicles Modern Work Job Title: Mechanic Duties: • Perform routine maintenance and repairs on vehicles and equipment, • Diagnose mechanical issues and provide appropriate solutions, • Conduct inspections and tests to identify faulty components, • Repair or replace defective parts, such as engines, transmissions, brakes, and suspension systems, • Perform tune-ups and oil changes, • Maintain accurate records of all repairs and maintenance performed, • Collaborate with other mechanics and team members to ensure efficient workflow, • Experience:, • Proven experience as a mechanic or similar role, • Strong knowledge of automotive systems and components, • Proficient in using diagnostic tools and equipment, • Ability to read and interpret technical manuals and diagrams, • Excellent problem-solving skills, • Detail-oriented with a strong focus on quality workmanship, • Ability to work independently and as part of a team, • Benefits:, • Competitive salary based on experience, • Health insurance coverage, • Retirement savings plan, • Paid time off and holidays, • Requirements:, • High school diploma or equivalent, • Valid driver's license, • Certification from a recognized automotive training program is preferred but not required, • If you are a skilled mechanic with a passion for fixing vehicles and ensuring their optimal performance, we want to hear from you! Apply now to join our team of dedicated professionals., • Job Types: Full-time, Permanent, • Pay £2600 per month, • Additional pay:, • Bonus scheme, • Performance bonus, • Tips, • Yearly bonus, • Benefits:, • Store discount, • Transport links, • Schedule:, • 8 hour shift, • Every weekend, • Ability to commute/relocate:, • Ilford: reliably commute or plan to relocate before starting work (required), • Experience:, • Mechanic: 2 years (preferred), • Licence/Certification:, • Driving Licence (preferred), • Work Location: In person

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  • General Manager
    General Manager
    hace 24 días
    £40000–£45000 anual
    Jornada completa
    London

    General Manager – PYRÁ Location: Queen’s Park, London Role Type: Full-time, senior leadership position Role Overview The General Manager is the operational and cultural lead of PYRÁ, responsible for delivering exceptional guest experiences, driving commercial performance and ensuring smooth day-to-day operations across the restaurant, bar, private dining and events. This role requires a hands-on, people-first leader with strong commercial awareness, capable of running a high-energy hospitality venue while protecting brand standards, profitability and team morale. Key Responsibilities: Operations & Service Excellence Oversee all front-of-house and venue operations, ensuring consistently high service standards. Lead daily service across lunch, dinner, brunch, events and private hire. Act as the senior point of contact on-site for guests, suppliers and partners. Ensure compliance with all health & safety, licensing, food safety and legal requirements. Maintain venue presentation, ambience, music levels and guest flow in line with PYRÁ’s brand. Team Leadership: Recruit, train, manage and retain a high-performing FOH and management team. Set clear expectations, rotas and performance standards. Lead by example on the floor during service. Conduct regular team briefings, reviews and development sessions. Build a positive, accountable and motivated team culture. Financial & Commercial Management Own weekly and monthly P&L performance with the owner. Manage labour costs, GP targets, stock control, and wastage. Maximise revenue through covers, events, upselling and smart scheduling. Oversee till accuracy and financial controls. Contribute to pricing strategy and menu engineering alongside the Head chef and owner. Events & Private Hire Oversee the planning and delivery of private events, weddings, brand activations and parties. Work closely with the events team to ensure flawless execution on the day. Act as senior host for key events when required. Ensure events align with brand positioning and profitability targets. Brand, Guest Experience & Reputation: Protect and elevate the PYRÁ brand across service, tone and guest interaction. Handle guest feedback, complaints and reviews professionally and proactively. Drive repeat business, community engagement, and local reputation. Support marketing initiatives, launches and experiential events. Systems & Processes Implement and maintain clear SOPs across FOH and operations. Improve efficiency through systems, scheduling and process optimisation. Liaise with suppliers and contractors. Support the owner with reporting, forecasting and strategic planning. Key Skills & Experience Proven experience as a General Manager or senior hospitality manager. Strong background in premium casual dining, events-led venues or destination restaurants. Commercially astute with solid P&L understanding. Confident leader with excellent people management skills. Strong knowledge of wine. Calm under pressure, organised and solutions-focused. Excellent communication and guest-facing presence. Passion for food, wine, music and hospitality experiences.

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