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  • General Manager
    General Manager
    2 days ago
    £50300 yearly
    Full-time
    Greater

    We invite you to join Pho. And come be part of this stylish and lively restaurant brand. We're looking for a cool energetic General Manager to lead our team in Pho Manchester This is for a General Manager who knows their stuff, gives a sh**t about this crazy hospitality world, and just simply gets it! ++Salary offer of up to++ £50,300 ++includes earnings received through tronc.++ ++And on top of that, a bonus reward of up to £8,000! ++ Who's Pho? Sure, our food is pretty amazing! But we're also all about the atmosphere... We're talking funky music in the background...dimmed lights...Staff cracking jokes by the kitchen pass as they quickly step in and out.... Guests are bantering with the waiters.... You hear wine glasses clinking and most importantly, in between all that buzz, you hear the slurping of some fresh Phở. What Pho can offer you! • Free fresh meals at work, • 50% off all food and drink when dining in our restaurants, for you and up to 5 friends!, • Get paid every 2 weeks! Or..., • ... Get paid quicker with our Wagestream, • We love to work hard and play even harder at our awesome annual parties!, • Earn more money if your friends join us (£100-£1000 extra for each friend), • Confidential Employer Assistance Program, to support you with any troubles you may be facing., • Company pension, • Amazing training during your first few weeks and beyond, • A nice Bonus! Of up to £8,000 a year! What Pho is looking for: • Minimum x2 years' General Management experience. Bar or restaurant, or both!, • Big passion for food! As a General Manager in Pho, you'll learn everything about our fresh food., • Confident in delivering and understanding financial P&L reports., • Experience communicating with suppliers., • Comfortable using different systems as part of your day-to-day. Such as; Pronet for maintenance, Open Table for bookings, Zonal in our tills, Harri for recruitment, etc., • Remember, we just need a manager who GETS IT! If this is the job for you, come apply! Have a look at our instagram too and have a good stalk!

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  • Bar Manager
    Bar Manager
    2 days ago
    £46725 yearly
    Full-time
    Manchester

    Big Mamma is a French Italian restaurant group, the brainchild of Victor Lugger and Tigrane Seydoux. Over the past 10 years we have opened the doors of 36 restaurants across Europe (France, Monaco, the United Kingdom, Spain, Germany, Italy, Belgium and Ireland), the United Arab Emirates (Dubai) and Mexico (Mexico City). Our mission? To share the special ambience of the most beautiful places of Italian tradition, creating unique moments of sharing with our customers. Take the lead with La Squadra as BAR MANAGER in Manchester 🇬🇧 For Circolo Popolare , our restaurant in Manchester (No 1, St Michael's, 36 Jackson's Row), we are looking for out next rising star. As Bar Manager, you embody our values of excellence, meritocracy, entrepreneurship and authenticity on a daily basis in the restaurant. You report to the General Manager and your key areas of responsibility include: Your Missions: • Management of a team of 8 people., • Management of team plannings / Guarantor of the monthly People Cost., • Responsible for the quality of cocktails, monitoring of customer comments, guarantor of compliance with recipe sheets., • Participation in the creation of new recipes in collaboration with the Beverage Group Manager., • Responsible for the Food Cost on the beverage part., • Carrying out inventories., • Management of order placement and their proper execution., • Training and supporting the team on a daily basis. Your Skills: • Dynamic, passionate about good products., • Confirmed experience in a similar position., • Confirmed team management., • Excellent leader and trainer., • Knowledge of mixology. Our Offer: • Highly competitive salary + bonus., • Full time role., • 2 consecutive days off per week., • 28 days paid holiday per year., • Pension scheme., • Permanent contract., • Meal on shift: we serve the staff meal before the lunch and dinner shift., • Employee discount: discount on food and drink at our restaurants for you and up to 3 of your friends, • Continuous trainings, team buildings and career opportunities: we offer a training path and concrete career opportunities., • Geographical mobility in UK & Europe across all our venues., • And much mooore! BIG MAMMA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, ethnicity, color, religion, national origin, disability, age, or any other characteristic protected by law. #joinbigmammauki

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  • TIKTOK LIVE TEAM LEADERS WANTED
    TIKTOK LIVE TEAM LEADERS WANTED
    9 days ago
    £10000–£50000 yearly
    Full-time
    Manchester

    TIKTOK LIVE TEAM LEADERS WANTED The Real Ones LIVE Agency is looking for ambitious, driven Team Leaders who want to recruit, manage and support their own team of TikTok LIVE creators. Successful Team Leaders can receive access to their own TikTok LIVE Backstage, allowing them to manage creator activity, monitor performance and support the growth of their team. This opportunity is ideal for people who are confident communicating with others, capable of leading a community and prepared to consistently recruit, motivate and support creators. TEAM LEADER RESPONSIBILITIES • Recruit suitable TikTok LIVE creators, • Help creators understand their monthly requirements, • Encourage consistency and creator development, • Monitor activity and performance through TikTok LIVE Backstage, • Support creators with questions, battles and general guidance, • Maintain a positive, professional and drama-free environment, • Communicate regularly with agency management WHAT WE ARE LOOKING FOR • Driven, hungry and self-motivated individuals, • Strong communication and leadership skills, • A genuine interest in TikTok LIVE and social media, • The ability to manage people fairly and professionally, • Reliability, organisation and accountability, • Someone ready to put in real work rather than expecting easy money, • No drama, no excuses and no BS Full training and ongoing support will be provided. HOW MONTHLY PAYMENTS WORK Monthly payments are completely performance-based. Team Leaders can earn from three different income pools: • Creator diamond performance, • Creator activeness, • Creator rank-up and maintenance rewards Payments are subject to the agency achieving its required targets and the wider network achieving its applicable targets. Earnings are not guaranteed, and payment amounts can vary each month depending on creator activity, team performance and the current agency or network reward structure. The more creators you recruit, develop and keep active, the greater your potential earning opportunity. The more you push, the more you can earn. This is a completely scalable opportunity. You can start with a small team and gradually grow it into a much larger operation, increasing your potential income as your team expands and performs. This is not easy or guaranteed money. It requires consistent recruitment, leadership, organisation and ongoing creator support. Interested in becoming a Team Leader?

    Immediate start!
    No experience
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  • PROJECT MANAGER
    PROJECT MANAGER
    1 month ago
    £33000–£35000 yearly
    Full-time
    Longsight, Greater

    Project Manager Location: United Kingdom Company: Easy Green Homes Job Type: Full-Time Job Summary We are seeking an experienced Project Manager to lead residential retrofit, insulation, heating, boiler, and HVAC installation projects from planning through completion. The successful candidate will oversee project planning, budgeting, scheduling, procurement, contractor coordination, quality assurance, compliance, and client communication to ensure projects are delivered safely, on time, within budget, and to the highest standards. Key Responsibilities * Plan, coordinate, and deliver residential construction and retrofit projects from inception to completion. * Develop project plans, schedules, budgets, resource allocations, and delivery programmes. * Coordinate contractors, suppliers, consultants, and site teams to ensure efficient project execution. * Liaise with clients, architects, surveyors, and other stakeholders throughout the project lifecycle. * Monitor project progress, quality, costs, and timelines while managing risks and resolving issues. * Conduct site inspections and ensure compliance with Health & Safety legislation, Building Regulations, and company procedures. * Manage procurement, material deliveries, project documentation, reporting, invoicing, and project close-out. * Identify defects, implement corrective actions, and maintain accurate project records. * Utilise Microsoft Project, Microsoft Excel, and project management software to monitor project performance and communicate progress. Required Skills * Strong project planning, scheduling, and organisational skills. * Excellent leadership and stakeholder management abilities. * Budgeting, cost control, procurement, and resource management experience. * Knowledge of construction project delivery and contract administration. * Strong analytical, problem-solving, and decision-making skills. * Excellent written and verbal communication skills. * Proficiency in Microsoft Project, Microsoft Excel, Microsoft Office, and project management software. Qualifications & Experience * Bachelor's degree in Project Management, Construction Project Management, Business Management, or a related discipline. * Professional certification such as PRINCE2, PMP, APM PMQ, or an equivalent project management qualification is desirable. * Minimum 1–2 years' experience managing residential construction, retrofit, heating, insulation, or energy efficiency projects. * Good understanding of UK Building Regulations, Health & Safety legislation, and construction project lifecycle management. * Proven experience coordinating contractors, suppliers, consultants, and multidisciplinary project teams. What We Offer * Competitive salary and performance-based incentives. * Opportunities for professional development and career progression. * Exposure to innovative residential retrofit and sustainable construction projects. * A collaborative, supportive, and inclusive working environment. * Ongoing training and access to modern project management tools and technologies. * The opportunity to contribute to the UK's transition towards more energy-efficient homes. About Easy Green Homes Easy Green Homes is a UK-based energy efficiency and home improvement company committed to delivering high-quality retrofit and construction solutions that help homeowners improve energy performance and reduce carbon emissions. Our services include insulation, heating systems, boiler installations, ventilation, renewable energy solutions, and residential retrofit projects, all delivered in accordance with UK Building Regulations and industry best practices.

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  • Restaurant Manager
    Restaurant Manager
    2 days ago
    £43500 yearly
    Full-time
    Manchester

    Job Ref: PER1471 Branch: Fenix Manchester Location: Fenix Manchester, Salford Salary/Benefits: £43,500 OTE Contract type: Permanent Hours: Full Time Hours per week: 45 Posted date: 28/07/2026 Closing date: 08/09/2026 What You'll Get Up To: • You will be a natural leader of people who can inspire a team and bring out individual potential, an ambassador of the brand; you will need to be calm and collected when managing your team., • Show your experience and capability for managing high volume operations and busy service periods., • Inspire your team to deliver the owners' vision, to bring a unique and immersive dining experience to our guests., • Demonstrate an in-depth knowledge of food and beverage and understanding customers specific needs to deliver a unique experience., • Keeps abreast of newest trends and innovations in the hospitality industry., • Inspire the team to deliver impeccable service with unwavering attention to detail for our guests., • Driving a team to greatness through exciting, innovative and engaging training., • Show your passion for learning and developing new skills, and encouraging others to help them grow. Why Permanently Unique? Health & Happiness • Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more., • Cycle to work scheme, • Bespoke staff food menu designed by all our head chefs, • Mental health first aiders, • Access to management health care cash plan, • Access to EAP scheme Progression • Bespoke development journey's for all our team, • Development academies to support the progression and development of our team, • Chef Academies visiting our amazing suppliers across the UK Extras • 50% off food and drink Monday to Thursday up to a table of 4 at Tattu or Fenix restaurants, • After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine at any Tattu or Fenix restaurant, • Recommend a friend scheme, • Wagestream - access a share of your earned wages whenever you need it, • Employee of the month award, • Monthly team building events, • Annual celebration Fenix is a modern, luxury, and captivating restaurant brand that connects with guests by taking them on a unique customer journey. Leading the way in brand identity, over the past four years we have built an international following through our dramatic interiors, specialist cuisine, and young, fresh service style

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  • Area Sales Manager North West / North
    Area Sales Manager North West / North
    2 days ago
    Full-time
    Manchester

    AREA SALES MANAGER - NORTHERN CLUSTER Is selling in your DNA? Have you got a knack for unearthing leads and turning them into loyal customers? Do you thrive on building and nurturing relationships? You’d be at the sales-helm of our Northern region cluster of Locke properties based in Manchester/Liverpool, as we combine stabilising open properties with launching new buildings across the region. Reporting to the Senior Director Sales - UK, you’ll take ownership of key pre-opening planning as well as ongoing sales activity, using your local knowledge and networking prowess to develop profitable, sustainable business. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Developing and executing a local sales plan for each of the properties within the North cluster Owning a high-activity sales pipeline, including consistent outbound prospecting (cold calls, emails, face-to-face meetings) to meet KPIs Driving a structured volume of weekly sales activity, including minimum call, meeting and proposal targets Managing key clients, conducting reviews to identify opportunities and executing development plans to maximise revenue Actively assisting with B2B sales, managing key local accounts and liaising with the central sales team to engage with key central accounts Ensuring databases are kept up to date Staying in-the-know with Locke business developments across all locations Reporting to key stakeholders on sales activity Networking at events, exhibitions and conferences to grow strong relationships Hosting fam trips, property showcases, sales presentations and events Taking part in training when needed THE FIRE YOU CARRY Innate customer service skills No-nonsense commercial awareness Brain built for problem solving Drive to hit and exceed stretching sales KPIs Comfort working in a high-accountability, target-led sales environment Resilience and stamina to maintain consistent outbound activity Competitive, self-motivated and disciplined in managing activity levels Impeccable planning and organisation Next-level communication Competence in Word, PowerPoint and Excel for sales presentations and reporting YOUR PROVEN TRACK 4+ years’ experience in hotel, serviced apartment, or relocation housing sales, ideally across multiple markets. Experience managing client portfolios with annual revenues of £3m+. Demonstrable understanding of Locke’s business and brand Proven experience succeeding in a high-KPI sales role with clear expectations around calls, meetings and pipeline Local knowledge and contacts in the North region Hospitality sales and account management experience in the North WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

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  • Learning & Development Manager
    Learning & Development Manager
    2 days ago
    £55000–£60000 yearly
    Full-time
    Manchester

    Job Ref: PER1470 Branch: Permanently Unique Group Location: Manchester or London Based Salary/Benefits: £55,000 - £60,000 per annum OTE Contract type: Permanent Hours: Full Time Hours per week: 40 Posted date: 28/07/2026 Closing date: 08/09/2026 Job Title: Learning & Development Manager Department: Head Office - People Responsible To: Group HR Manager Responsible For: Learning & Development Executive Overall purpose of post: The Learning & Development Manager is responsible for creating, delivering and continuously improving the learning, leadership and performance development strategy across Permanently Unique Group. This role will partner closely with operational and support teams to build a high-performance culture, ensuring every team member has the skills, knowledge and behaviours required to deliver exceptional guest experiences while supporting the Group's commercial objectives. This role will be based at our HQ in Manchester covering the UK learning and development needs with occasional support of our international business. Regular travel is expected in this role. The successful candidate will lead learning initiatives across all brands, driving engagement, retention, internal progression and operational excellence through innovative and impactful development programmes. This successful candidate will be based in either Manchester or London. Duties will include but are not limited to: People: • Design and implement a Group-wide Learning & Development strategy aligned to business objectives and growth plans., • Create clear development pathways for all positions across front-of-house, back-of-house and support office teams., • Lead management and leadership development programmes to build a strong internal talent pipeline., • Be accountable for succession planning and identify high-potential individuals across the Group., • Develop onboarding and induction programmes that ensure a consistent and engaging new starter experience., • Coach and support operational leaders in delivering effective training and performance development., • Drive employee engagement through learning initiatives that promote growth, recognition and career progression., • Partner with the People Team to support retention strategies and improve employee satisfaction., • Foster a culture of continuous learning, feedback and accountability across all venues., • Oversee development of employees in international sites and ensure development is aligned., • Oversee the work of department Artists to ensure suitable initial and ongoing training of our teams. Profit: • Ensure learning initiatives contribute directly to commercial performance and operational efficiency., • Analyse training ROI through performance metrics, guest feedback, retention rates and operational KPIs., • Support labour optimisation by improving team capability, productivity and cross-functional skills., • Reduce recruitment costs through internal development and promotion opportunities., • Identify opportunities to improve revenue generation through enhanced sales training and guest experience programmes., • Manage the Learning & Development budget effectively, ensuring maximum return on investment., • Support venue openings and expansion projects through structured training plans that enable successful launches. Product: • Ensure all team members have comprehensive knowledge of food, beverage, service and brand standards., • Develop product education programmes that enhance guest engagement and commercial performance., • Collaborate with culinary, beverage and operational leaders to create training content for new menu launches and product innovations., • Maintain up-to-date training resources that reflect evolving concepts, menus and service standards., • Champion excellence in guest experience by embedding product knowledge and storytelling into learning programmes., • Ensure brand standards are consistently understood and executed across all venues., • Support the development of specialist knowledge programmes for leadership, wine, cocktails, culinary and guest experience disciplines., • Lead pre-opening training for new venue openings., • Maintain knowledge of new technology and applications that can enhance and support content and delivery. Process: • Develop and maintain group training frameworks, standards and competency assessments., • Create and manage learning systems, training calendars and compliance tracking processes., • Standardise training materials and delivery methods across all brands while respecting brand-specific requirements., • Implement robust evaluation and feedback mechanisms to continuously improve learning effectiveness., • Ensure compliance training is completed and maintained across all departments., • Work closely with operational leaders to identify training needs through performance reviews, audits and business analysis., • Establish clear measurement and reporting processes for learning outcomes and development activity., • Support operational excellence by embedding best practices into all training programmes., • Maintain business wide communication via our internal communication platform. Promotion: • Position learning and development as a key driver of career growth and business success across the Group., • Promote internal progression opportunities and celebrate development achievements., • Support employer branding initiatives by showcasing learning and career development opportunities., • Collaborate with marketing and people teams to communicate learning successes and talent stories., • Develop recognition programmes that reward learning, performance and professional growth., • Act as an ambassador for the Group's values, culture and leadership expectations., • Support the attraction and retention of top hospitality talent through a market-leading development offering., • Partner with external providers and co-ordinate brand led training. Key Skills • Proven experience in a Learning & Development, Training or Talent Development leadership role within hospitality, leisure or luxury service environments., • Strong understanding of restaurant operations and guest experience standards., • Experience designing and delivering leadership, management and operational training programmes., • Excellent facilitation, coaching and stakeholder management skills., • Demonstrated ability to influence senior leaders and drive cultural change., • Strong project management and organisational capabilities., • Experience with learning management systems and digital learning platforms., • Data-driven approach with the ability to measure and demonstrate learning impact., • Passion for developing people and creating exceptional hospitality experiences. General: • Ensure all employees are complying with the personal grooming policy during visits, feeding back concerns to the site management, ops and people teams., • Communicate all issues relating to the business to the relevant people., • Undertake projects as requested by key stakeholders., • To be aspirational within the team – leading by example and maintaining company standards, ensuring these are a natural skill in your day-to-day role.

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  • Restaurant Manager
    Restaurant Manager
    3 days ago
    £12.75–£14 hourly
    Full-time
    Manchester

    Position Overview The Head of Operations is a senior leadership role responsible for overseeing, managing, and optimising all operational aspects of the Company. This role ensures the smooth running of the business from pre‑launch through day‑to‑day operations, driving efficiency, consistency, and growth. The Head of Operations will work closely with the founders and management team to build strong operational foundations and deliver an exceptional customer experience. Key Responsibilities Operational Leadership • Oversee all operational activities of the business, ensuring efficiency, quality, and compliance., • Develop, implement, and continuously improve operational systems, processes, and procedures., • Lead operational planning for business launch and ongoing growth. Project & Launch Management • Manage end‑to‑end project timelines for restaurant setup, launch preparation, and expansion activities., • Coordinate with internal teams and external partners to ensure all operational milestones are achieved. Supplier & Procurement Management • Source, evaluate, and negotiate with suppliers for food, equipment, and services., • Build strong supplier relationships and ensure consistent supply chain performance., • Monitor cost control, quality standards, and delivery reliability. Staffing & HR Operations • Lead recruitment for all operational roles, including kitchen, front‑of‑house, and support staff., • Oversee staff onboarding, training, scheduling, and performance management., • Ensure compliance with UK employment law, health & safety regulations, and company policies. Daily Operational Management • Manage day‑to‑day restaurant operations to ensure smooth service delivery., • Monitor operational KPIs including labour cost, food cost, customer satisfaction, and productivity., • Identify operational issues and implement effective solutions promptly. Business Growth & Strategy • Support strategic planning for future branches, catering services, or brand expansion., • Analyse operational performance and recommend improvements to enhance profitability and efficiency., • Undertake any additional reasonable duties required for the successful operation and growth of the Company. Employment Terms (to be detailed in the employment contract) Upon commencement of trading, the Head of Operations will be employed under a separate employment contract outlining: • Working hours, • Salary and benefits, • Holiday entitlement, • Notice period, • Disciplinary and grievance procedures, • Pension obligations, • All other applicable employment terms in accordance with UK employment law Candidate Requirements Essential • Proven experience in restaurant operations management (multi‑site or single‑site)., • Strong leadership, organisational, and communication skills., • Experience in supplier management, recruitment, and operational planning., • Ability to build systems, processes, and teams from the ground up., • Strong understanding of UK hospitality regulations and compliance. Desirable • Experience in Middle Eastern / Arabic cuisine or culturally‑specific restaurant operations., • Pre‑opening or launch experience., • Project management experience.

    No experience
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  • Construction Project Manager
    Construction Project Manager
    6 days ago
    Full-time
    Oldham

    Job Summary We are seeking an experienced and highly organised Construction Project Manager to lead and manage construction projects from initial planning and mobilisation through to completion and handover. The successful candidate will be responsible for delivering projects safely, on time, within budget, and to the required quality standards. You will coordinate clients, consultants, subcontractors, suppliers, site teams, and other stakeholders while ensuring compliance with all relevant construction, health and safety, environmental, and contractual requirements. Key Responsibilities Manage construction projects from pre-construction through to practical completion and handover. Develop and maintain detailed project programmes, budgets, and delivery plans. Coordinate site activities and ensure work progresses in accordance with approved programmes and specifications. Lead and manage project teams, subcontractors, consultants, and suppliers. Monitor project costs, valuations, variations, procurement, and cash flow. Identify and manage project risks, issues, delays, and opportunities. Ensure construction activities comply with drawings, specifications, building regulations, and contractual requirements. Maintain high standards of health, safety, quality, and environmental performance. Chair and attend project meetings, providing clear progress updates to clients and senior management. Manage client and stakeholder relationships throughout the project lifecycle. Review contractor and subcontractor performance and ensure contractual obligations are met. Coordinate procurement and ensure materials, plant, labour, and specialist resources are available when required. Monitor project progress against programme, budget, quality, and performance targets. Manage change control, variations, extensions of time, and contractual matters. Ensure accurate project documentation, records, reports, and handover information are maintained. Lead project close-out, commissioning, practical completion, and final handover. Promote a positive culture of collaboration, accountability, safety, and continuous improvement. Requirements & Qualifications Proven experience as a Construction Project Manager or in a similar senior construction management role. Strong understanding of construction processes, project management principles, and contract administration. Experience managing construction projects from inception through completion. Demonstrable experience managing budgets, programmes, subcontractors, and project teams. Strong knowledge of health and safety requirements and construction legislation. Excellent communication, negotiation, leadership, and organisational skills. Ability to manage multiple priorities and make effective decisions under pressure. Strong commercial and financial awareness. Proficient in Microsoft Office and construction/project management software. Relevant construction or project management qualification is desirable. Relevant site safety qualifications are desirable where applicable. What We Offer Competitive salary and benefits package. Opportunity to manage high-profile and challenging construction projects. Support for professional development and training. Opportunities for career progression. Collaborative and professional working environment. Equal Opportunities: Dreamhomesuk is committed to creating an inclusive workplace and welcomes applications from candidates of all backgrounds and experiences.

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  • Front Office Manager
    Front Office Manager
    10 days ago
    £3500–£4000 monthly
    Full-time
    Manchester

    Front Office Manager – Luxury Hotel Location: Manchester United Kingdom Salary: £42,000 – £48,000 per annum + benefits About the Role We are seeking an experienced and passionate Front Office Manager to lead the front office operation of a prestigious London hotel. This is an exciting opportunity for a guest-focused hospitality professional who thrives in a luxury environment and can deliver exceptional service standards while developing a high-performing team. The successful candidate will oversee all front office functions, including Reception, Guest Services, Concierge, and Night Operations, ensuring every guest receives a seamless and memorable experience from arrival to departure. Key Responsibilities • Lead, motivate, and develop the Front Office team to deliver outstanding guest experiences., • Oversee daily front desk operations, ensuring efficiency, accuracy, and adherence to luxury service standards., • Manage guest arrivals, departures, VIP experiences, and special requests., • Build strong relationships with guests, resolving concerns professionally and proactively., • Work closely with Housekeeping, Food & Beverage, Reservations, and other departments to ensure smooth hotel operations., • Monitor guest feedback and implement improvements to enhance satisfaction scores., • Train, coach, and mentor team members to support career development., • Manage staffing levels, rotas, and operational planning., • Ensure compliance with hotel policies, health and safety standards, and brand procedures., • Support financial performance through effective upselling, revenue awareness, and cost control., • Prepare reports and communicate operational performance to senior management. Requirements • Previous experience as a Front Office Manager, Rooms Division Manager, or similar leadership role within a luxury or upscale hotel environment., • Strong knowledge of front office systems and hotel operations., • Excellent leadership, communication, and problem-solving skills., • A passion for delivering exceptional guest service., • Experience managing and developing hospitality teams., • Ability to remain calm and professional under pressure., • Strong understanding of luxury guest expectations and service standards. What We Offer • Competitive salary of £42,000 – £48,000 per annum., • Opportunity to work within a leading London hospitality environment., • Career development and training opportunities., • Staff benefits and hospitality discounts., • A supportive and professional working culture. To apply: Please submit your CV for further information. Henry Derahire

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  • Junior Compliance Auditor (Non Financial)
    Junior Compliance Auditor (Non Financial)
    21 days ago
    £34000 yearly
    Full-time
    Manchester

    Summary An exciting opportunity has opened up for an addition to our Compliance and Security Team. We are looking for an energetic and self-motivated individual who possesses the highest levels of integrity and resilience. The ideal candidate will have experience within the security industry and have an understanding of processes used to monitor and ensure compliance, ideally auditing, however extensive training will be provided. You will be able to illustrate that you can work efficiently and effectively on your own with the ability to adapt where required to support in investigations as and when needed by the Compliance and Security Manager. The role will involve the completion of bespoke in house audits using an iPad whilst in the field to ensure compliance by our franchises. This position offers the right candidate the opportunity to plan their defined monthly work load allowing flexibility to manage their own hours independently. The successful candidate will have access to a company car and will be expected to travel to attend sites and be willing to stay overnight away from home. For this reason, the applicant must hold a full clean driving licence. Role and Responsibilities: • Whilst supported by a professional management team, the successful applicant will be working alone for long periods with autonomy to plan and deliver a prescribed number of audit assignments on a monthly basis in accordance with the Audit Plan., • Make suitable recommendations to address risks or control weaknesses identified. Highlight and assess alternatives that might yield further improved efficiency or additional cost savings., • Ensure that audits are completed to the required standard in line with appropriate and relevant methodologies and requirements., • Ensure that audits are delivered on time., • Support the Compliance and Security Manager in meeting demands of the business. Key Attributes: • IT proficient, • Proactive, • Self-motivated, • Professional, • Level headed with the ability to handle difficult situations and or people, • Independent and adaptable, • Good administration skills, • Must be well organised with excellent attention to detail, • Excellent communicator on all levels, • Flexibility – able to easily adapt to a changing environment, • Able and prepared to work away from home with overnight stays., • Holding a full driving licence and is prepared to travel throughout the North of England, • Willingness to undergo training in our auditing system and our business processes Essential Experience: • Experience of prioritising, managing and delivering own workload, working with minimal supervision., • Ability to work with flexibility to meet competing deadlines., • Ability to communicate clearly and concisely with all levels of management, both orally and in writing., • Proficiency in the use of Word and Excel packages, • Possession of excellent inter-personal skills and an ability to ensure professional standards are maintained at all times., • Able to develop close working relationships and communicate effectively with a culturally diverse franchise network., • Maintain the highest levels of integrity and resilience with strict independence from all non-audit operational staff. Desired Experience: • Experience in working in a field-based role, • Demonstrated knowledge of audit procedures – however full training will be given., • Familiar with franchise networks – however full training will be given., • Knowledge of the car wash industry – however full training will be given., • Understanding of Modern Slavery issues

    No experience
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  • Data Security Manager
    Data Security Manager
    25 days ago
    £42000–£48000 yearly
    Full-time
    Reddish, Stockport

    SOC Code: 2135 – Cyber Security Professionals Location: Stockport, Greater Manchester, United Kingdom Job Type: Permanent, Full-time Working Hours: 37.5 hours per week Salary: £42,000 – £48,000 per annum, depending on experience About iSoft iSoft is a UK-based cyber security consultancy providing organisations with comprehensive cyber security, governance, risk management, and compliance solutions. Our services include Security Operations Centre (SOC) support, penetration testing, vulnerability management, ISO 27001 implementation, Cyber Essentials certification, GDPR compliance, and managed security services. We help businesses strengthen their security posture and protect critical information against evolving cyber threats. The Role We are seeking an experienced Data Security Manager to oversee the development and implementation of information security strategies for both internal operations and client environments. The successful candidate will work closely with technical teams and clients to manage cyber security risks, ensure regulatory compliance, and enhance overall data security across multiple business sectors. Key Responsibilities • Develop, implement, and maintain information security policies, standards, and procedures., • Conduct cyber security risk assessments and recommend appropriate mitigation measures., • Ensure compliance with UK GDPR, the Data Protection Act 2018, ISO 27001, and Cyber Essentials requirements., • Manage vulnerability assessments, security audits, and remediation activities., • Support Security Operations Centre (SOC) activities by reviewing security incidents and coordinating responses., • SOC Code: 2135 – Cyber Security Professionals Location: Stockport, Greater Manchester, United Kingdom Job Type: Permanent, Full-time Working Hours: 37.5 hours per week Salary: £42,000 – £48,000 per annum, depending on experience About iSoft iSoft is a UK-based cyber security consultancy providing organisations with comprehensive cyber security, governance, risk management, and compliance solutions. Our services include Security Operations Centre (SOC) support, penetration testing, vulnerability management, ISO 27001 implementation, Cyber Essentials certification, GDPR compliance, and managed security services. We help businesses strengthen their security posture and protect critical information against evolving cyber threats. The Role We are seeking an experienced Data Security Manager to oversee the development and implementation of information security strategies for both internal operations and client environments. The successful candidate will work closely with technical teams and clients to manage cyber security risks, ensure regulatory compliance, and enhance overall data security across multiple business sectors. Key Responsibilities • Develop, implement, and maintain information security policies, standards, and procedures., • Conduct cyber security risk assessments and recommend appropriate mitigation measures., • Ensure compliance with UK GDPR, the Data Protection Act 2018, ISO 27001, and Cyber Essentials requirements., • Manage vulnerability assessments, security audits, and remediation activities., • Support Security Operations Centre (SOC) activities by reviewing security incidents and coordinating responses., • Oversee security monitoring using SIEM, endpoint protection, firewalls, and related security technologies., • Coordinate penetration testing activities and ensure identified vulnerabilities are resolved., • Produce security reports, risk registers, and recommendations for senior management and clients., • Deliver security awareness training and promote information security best practices., • Monitor emerging cyber threats and recommend improvements to strengthen organisational security. Essential Requirements • Bachelor's degree in Cyber Security, Computer Science, Information Technology, or a related discipline., • Minimum 3 years' experience in cyber security, information security, or data protection., • Strong knowledge of information security governance, risk management, incident response, vulnerability management, network security, and cloud security., • Practical experience with UK GDPR, ISO 27001, Cyber Essentials, and security compliance frameworks., • Experience with Microsoft Defender, Microsoft Sentinel, SIEM platforms, endpoint protection, vulnerability scanning tools, and firewall technologies., • Excellent analytical, organisational, and communication skills. Desirable Qualifications • CISSP, • CISM, • ISO 27001 Lead Implementer or Lead Auditor, • CompTIA Security+, • CEH (Certified Ethical Hacker), • Microsoft Security Certifications Benefits • Competitive salary of £42,000 – £48,000 per annum, • Company pension scheme, • Paid annual leave, • Professional development and certification support, • Opportunities for career progression, • Supportive and collaborative working environment Equal Opportunities iSoft is committed to promoting equality, diversity, and inclusion. We welcome applications from all suitably qualified candidates regardless of age, disability, gender, race, religion, or sexual orientation.

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  • Shop Manager
    Shop Manager
    2 months ago
    £33500–£34500 yearly
    Full-time
    Failsworth

    We are seeking an experienced and dynamic Takeaway Manager to oversee daily operations of our takeaway service. The ideal candidate will possess strong leadership skills, a solid background in food preparation and hospitality, and the ability to manage a team efficiently. This role involves ensuring high standards of food safety, customer satisfaction, and operational efficiency. The Takeaway Manager will play a pivotal role in maintaining the smooth running of the outlet, supervising staff, and delivering exceptional service to our customers. Responsibilities • Oversee daily takeaway operations, ensuring timely and efficient food production and delivery, • Supervise and motivate team members, including cooks, servers, and support staff, • Ensure all food preparation and cooking meet established quality standards and food safety regulations, • Manage stock levels, order supplies, and ensure proper storage of ingredients, • Maintain cleanliness and organisation within the kitchen and service areas, • Implement training programmes for staff to uphold service standards and health & safety protocols, • Handle customer enquiries, complaints, and feedback professionally to enhance customer satisfaction, • Monitor staff performance and provide coaching or disciplinary actions as necessary, • Assist in menu planning and development to optimise sales opportunities Skills • Proven experience in food preparation, cooking, or kitchen management within a restaurant or hospitality environment, • Supervising experience with strong team management capabilities, • Knowledge of food safety standards and procedures, • Excellent leadership skills with the ability to motivate a team under pressure, • Strong organisational skills with attention to detail in food production and service processes, • Good communication skills to liaise effectively with staff and customers, • Experience in hospitality or hotel settings is advantageous, • Ability to manage multiple tasks efficiently in a fast-paced environment, • Previous experience in serving or barista roles is beneficial but not essential This position offers an exciting opportunity for an enthusiastic professional eager to lead a dedicated team while delivering outstanding takeaway services. We welcome applicants with relevant culinary or hospitality backgrounds who are committed to excellence.

    No experience
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