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Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Earn up to $15/hour + performance bonuses. Work remotely and flexibly. Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact. • Adopt a “user mindset” to produce natural data to meet the realistic needs you have or would use AI for., • Evaluate AI outputs by reviewing and ranking responses from large language models., • Contribute across projects depending on your specific skillset and experience., • Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning., • Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses., • Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs., • Experience in fields like literature, creative writing, history, philosophy, theology, etc., • Prior writing or editorial experience (content strategist, technical writer, editor, etc.)., • Interest or background in AI, machine learning, or creative tech tools., • Base Rate: Up to $15/hour USD, depending on experience., • Bonuses: Additional pay available based on project performance., • Type: Freelance/1099 contract — not an internship., • Location: 100% remote, • Schedule: Flexible hours — you choose when and how much to work., • Payouts: Weekly via our secure platform. This is a freelance position that is paid on a per-hour basis. We don’t offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.

Earn up to $15/hour + performance bonuses. Work remotely and flexibly. Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact. • Adopt a “user mindset” to produce natural data to meet the realistic needs you have or would use AI for., • Evaluate AI outputs by reviewing and ranking responses from large language models., • Contribute across projects depending on your specific skillset and experience., • Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning., • Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses., • Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs., • Experience in fields like literature, creative writing, history, philosophy, theology, etc., • Prior writing or editorial experience (content strategist, technical writer, editor, etc.)., • Interest or background in AI, machine learning, or creative tech tools., • Base Rate: Up to $15/hour USD, depending on experience., • Bonuses: Additional pay available based on project performance., • Type: Freelance/1099 contract — not an internship., • Location: 100% remote, • Schedule: Flexible hours — you choose when and how much to work., • Payouts: Weekly via our secure platform. This is a freelance position that is paid on a per-hour basis. We don’t offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.

Earn up to $15/hour + performance bonuses. Work remotely and flexibly. Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact. • Adopt a “user mindset” to produce natural data to meet the realistic needs you have or would use AI for., • Evaluate AI outputs by reviewing and ranking responses from large language models., • Contribute across projects depending on your specific skillset and experience., • Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning., • Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses., • Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs., • Experience in fields like literature, creative writing, history, philosophy, theology, etc., • Prior writing or editorial experience (content strategist, technical writer, editor, etc.)., • Interest or background in AI, machine learning, or creative tech tools., • Base Rate: Up to $15/hour USD, depending on experience., • Bonuses: Additional pay available based on project performance., • Type: Freelance/1099 contract — not an internship., • Location: 100% remote, • Schedule: Flexible hours — you choose when and how much to work., • Payouts: Weekly via our secure platform. This is a freelance position that is paid on a per-hour basis. We don’t offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.

Earn up to $15/hour + performance bonuses. Work remotely and flexibly. Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact. • Adopt a “user mindset” to produce natural data to meet the realistic needs you have or would use AI for., • Evaluate AI outputs by reviewing and ranking responses from large language models., • Contribute across projects depending on your specific skillset and experience., • Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning., • Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses., • Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs., • Experience in fields like literature, creative writing, history, philosophy, theology, etc., • Prior writing or editorial experience (content strategist, technical writer, editor, etc.)., • Interest or background in AI, machine learning, or creative tech tools., • Base Rate: Up to $15/hour USD, depending on experience., • Bonuses: Additional pay available based on project performance., • Type: Freelance/1099 contract — not an internship., • Location: 100% remote, • Schedule: Flexible hours — you choose when and how much to work., • Payouts: Weekly via our secure platform. This is a freelance position that is paid on a per-hour basis. We don’t offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.

Earn up to $15/hour + performance bonuses. Work remotely and flexibly. Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact. • Adopt a “user mindset” to produce natural data to meet the realistic needs you have or would use AI for., • Evaluate AI outputs by reviewing and ranking responses from large language models., • Contribute across projects depending on your specific skillset and experience., • Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning., • Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses., • Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs., • Experience in fields like literature, creative writing, history, philosophy, theology, etc., • Prior writing or editorial experience (content strategist, technical writer, editor, etc.)., • Interest or background in AI, machine learning, or creative tech tools., • Base Rate: Up to $15/hour USD, depending on experience., • Bonuses: Additional pay available based on project performance., • Type: Freelance/1099 contract — not an internship., • Location: 100% remote, • Schedule: Flexible hours — you choose when and how much to work., • Payouts: Weekly via our secure platform. This is a freelance position that is paid on a per-hour basis. We don’t offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.

Earn up to $15/hour + performance bonuses. Work remotely and flexibly. Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact. • Adopt a “user mindset” to produce natural data to meet the realistic needs you have or would use AI for., • Evaluate AI outputs by reviewing and ranking responses from large language models., • Contribute across projects depending on your specific skillset and experience., • Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning., • Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses., • Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs., • Experience in fields like literature, creative writing, history, philosophy, theology, etc., • Prior writing or editorial experience (content strategist, technical writer, editor, etc.)., • Interest or background in AI, machine learning, or creative tech tools., • Base Rate: Up to $15/hour USD, depending on experience., • Bonuses: Additional pay available based on project performance., • Type: Freelance/1099 contract — not an internship., • Location: 100% remote, • Schedule: Flexible hours — you choose when and how much to work., • Payouts: Weekly via our secure platform. This is a freelance position that is paid on a per-hour basis. We don’t offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.

Earn up to $15/hour + performance bonuses. Work remotely and flexibly. Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact. • Adopt a “user mindset” to produce natural data to meet the realistic needs you have or would use AI for., • Evaluate AI outputs by reviewing and ranking responses from large language models., • Contribute across projects depending on your specific skillset and experience., • Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning., • Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses., • Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs., • Experience in fields like literature, creative writing, history, philosophy, theology, etc., • Prior writing or editorial experience (content strategist, technical writer, editor, etc.)., • Interest or background in AI, machine learning, or creative tech tools., • Base Rate: Up to $15/hour USD, depending on experience., • Bonuses: Additional pay available based on project performance., • Type: Freelance/1099 contract — not an internship., • Location: 100% remote, • Schedule: Flexible hours — you choose when and how much to work., • Payouts: Weekly via our secure platform. This is a freelance position that is paid on a per-hour basis. We don’t offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.

Earn up to $15/hour + performance bonuses. Work remotely and flexibly. Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact. • Adopt a “user mindset” to produce natural data to meet the realistic needs you have or would use AI for., • Evaluate AI outputs by reviewing and ranking responses from large language models., • Contribute across projects depending on your specific skillset and experience., • Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning., • Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses., • Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs., • Experience in fields like literature, creative writing, history, philosophy, theology, etc., • Prior writing or editorial experience (content strategist, technical writer, editor, etc.)., • Interest or background in AI, machine learning, or creative tech tools., • Base Rate: Up to $15/hour USD, depending on experience., • Bonuses: Additional pay available based on project performance., • Type: Freelance/1099 contract — not an internship., • Location: 100% remote, • Schedule: Flexible hours — you choose when and how much to work., • Payouts: Weekly via our secure platform. This is a freelance position that is paid on a per-hour basis. We don’t offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.

Life on the team 2nd Line Engineer - Mobile Device Management Location: Hatfield Full time on Computacenter site Hours: 37.5 per week Role Type: Permanent Additional comments: Ideally be Security Cleared, if not the ability to undertake vetting The Endpoint Build and Configuration Service provides comprehensive, end-to-end management for laptops, desktops, mobile devices, and servers across both cloud and on-premises environments. It includes device enrolment, policy enforcement, and 3rd line technical support for complex issues. Leveraging tools such as MECM, Azure, Intune, Workspace ONE, and DevOps, the service standardises operating system builds, ensures hardware compatibility, and manages configuration settings across client and server platforms. Regular compliance assessments align environments with Computacenter’s technical and security standards for Windows 10+ and Windows Server, identifying and addressing any deviations. Delivered through a structured, project-based model, the service ensures a secure, scalable, and consistent device estate tailored to meet customer requirements. What you'll do In this role as a 2nd Line Mobile Device Management Analyst, you will be responsible for supporting the mobile operating system environment and support for a specific managed service customer. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX etc…) You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management, and post-deployment support where required when helpdesk level analysts are unable to resolve. Working closely with the 3rd line analysts, you will liaise with internal technical teams, customer stakeholders, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. The role requires strong coordination skills, managing incident queues and SLA’s, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. What you'll need The ideal candidate will have a good working background in a 2nd line support role with several years experience and a working knowledge in mobile endpoint management and cloud technologies. The following skillsets would be deemed essential to the role • Proven experience in a 2nd line support mobile endpoint engineering role., • Working knowledge of, • Workspace ONE Unified Endpoint Manager, • Apple Business Manager, • Entra ID, • M365, • Android Enterprise Manager, • Samsung KNOX, • iOS and Android mobile operating systems experience (configuration), • Mobile Device Management through Organisation Groups Why should you join the Endpoint Build and Configuration Team at Computacenter Joining the Endpoint Build and Configuration Team at Computacenter means becoming part of a collaborative, open, and friendly global team dedicated to delivering exceptional service and customer satisfaction. You will work alongside a wide range of technical service teams, enabling you to achieve your goals while naturally expanding your professional network. To support your success, we offer comprehensive build training and ongoing mentorship from a well-established and experienced team. This role provides continuous development opportunities through involvement in regular business-as-usual (BAU) build releases that maintain customer security compliance, as well as diverse non-standard project work throughout the year. These experiences will help you grow your technical expertise and gain exposure to emerging tools and technologies in the endpoint and server management space.

Contract type: Permanent Location: Hatfield (Hybrid working – 3 days in the office) Working hours per week: 40 hours Level: Senior Application Closing Date: Tuesday 9th December 2025 About Us Our mission is to deliver joy in every shop, through unbeatable choice, unrivalled service, and reassuringly good value. We’re Ocado Retail, a market-leading joint venture between Ocado Group and M&S, and the world’s largest dedicated online supermarket, ___. Not only is Ocado.com the only place to shop a full range of M&S food online, it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands. We’re also the brains behind ___, our same-day grocery delivery service. About The Team And The Role We are looking to hire a Senior CRM Manager to join the Customer Experience team. As an online retailer, CRM is a key channel at Ocado and is key to reactivating customers, driving customer retention and minimising lapsing, as well as driving order growth and engagement among existing customers. This role is pivotal in the business to deliver crucial business KPIs while delivering on personalisation strategy to step change our customer experience. What You’ll Do You will be owning our technical roadmap for CRM, working closely with the Head of CRM and wider team to help deliver our transformation across technology, people and processes. • Develop our CRM roadmap for technology. The strategic point person for our transformational change, managing our CRM migration from RFP through to hypercare, ensuring implementation is as effective as possible, • Ownership of CRM contact strategy. Creation of a strong framework for customer communications, that balances our commercial needs with customers wants and needs, working closely with the wider team to ensure it is optimised., • Manage relationships with our internal and third party partners. Work closely with our partners to ensure our platforming is working for us; this includes alignment of roadmaps, upskilling the wider team on use cases, project planning and working with the CRM Manager Specialist on incident management., • Establish key processes and best practices within CRM and retention. Automate processes where possible, find ways to drive efficiencies, and continuously raise the bar with every comms sent to customers, • Ensure our deliverability and inbox placement are best-in-class. Work with our partners to collaborate on channel best practices., • Reporting Champion. Work closely with the Insights team and wider CRM team to establish best practices in the way in which we report on the effectiveness of our campaigns., • KPIs include: Order frequency, Customer acquisition, Customer reactivation, Lapsed rate, Retention rate, Customer growth, Email revenue / sales, Email performance (open rate, click through rate, unsubs), and other trade-driving KPIs Who You Are • Strategic CRM Leadership: Proven experience in a CRM leadership role, ideally with line management experience (or willingness to do this in the future) with a strong understanding of technical CRM architecture, channel strategy, and data governance., • Customer-First Commercial Acumen: Drive strategy with a customer-centric mindset, ensuring technical drivers link directly to business outcomes. Must be commercially aware and comfortable making data-driven trade-offs based on clear insights., • Technical & Architectural Aptitude: Strong technical aptitude, including experience with multi-platform migration, technical architecture, and the ability to leverage technology to enhance end-user experience., • Change Management & Adaptability: Experience leading and driving change across people, processes, and technology, ensuring teams are brought along the journey. Must be flexible and comfortable growing in a fast-paced, constantly evolving retail/e-commerce environment., • Collaborative Stakeholder Management: Excellent verbal, written, and interpersonal skills, combined with strong stakeholder management abilities to build collaborative and productive relationships across key internal teams (IT, Transformation, Insights)., • Proactive Achievement Mindset: A proactive, go-getter attitude with a relentless focus on achievement, strong integrity, and the willingness to roll up your sleeves to quickly implement solutions and challenge the status quo., • Strategic & Analytical Thought: Possess strong strategic, analytical, and organisational acumen with a curious mindset, capable of challenging established norms and informing decisions with deep insights. What’s In It For You By joining Ocado Retail, you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day, and grow your skills and career in online retail. If that’s not enough to tempt you, you’ll also get access to loads of great benefits to sweeten the deal. Here’s a taste of what we offer: Health & Wellbeing: Private medical insurance with option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more. Spend & Save: Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme, and free shuttle bus from Hatfield station to the office. Never miss the moments that matter: Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities. Our Hiring Process Lucky for us, we receive a high volume of applications and genuinely appreciate the time and effort invested by every candidate. To ensure a fair and thorough process, every application is reviewed by a member of our team. If your skills and experience are a strong match, a Talent Partner will contact you to discuss the role and guide you through the next steps of our hiring process. Your Application and AI In the spirit of innovation, we welcome you to use AI tools in your application, just as we use them in our own business at Ocado Retail. However, as you leverage this technology, please don't lose sight of the most important element: your unique self. Your experiences, passions, and personality are what truly set you apart. Ensure that your application still authentically conveys who you are and why you're a great fit for us. Everyone’s welcome We’re an equal opportunities employer, which means that we make sure all potential colleagues are treated fairly and equally. We want to ensure everyone has a fair chance to apply; if you need this job description in an alternative format (e.g., larger print, different document type, etc.), please reach out to us at and we'll be happy to assist you, and if you require reasonable adjustments during the recruitment process, please let us know on the application form.

Job Description: Workplace Consultant Job Title Workplace Consultant — Corporate Department Sales Location St Albans – JPA HQ Reporting to Head of Sales and Marketing Working Hours 09:00 – 17:30, Monday – Friday Remote / Field Working • 3 days per week onsite with clients, • Monday is office-based at HQ., • One additional flex day (office or home), excluding Mondays. Company Overview JPA Workspaces designs and delivers sustainable workplace solutions for some of the UK’s most ambitious businesses. Whether it’s a fast-growth fintech, a creative media group, a global consultancy, Higer education institution or the NHS we help clients create agile, attractive environments that reflect their brand, support hybrid working and perform commercially. Backed by 50 years of trading experience, our corporate offer blends design insight, operational excellence and ESG leadership into one seamless, strategic service. Our job is to make our clients’ spaces work harder — for people, for planet, and for performance. Role Focus This role is all about reactivating and maximising the value of corporate accounts — a mix of high-potential but underperforming clients, lapsed contacts, previously successful accounts that have stalled and new business. Your mission is to: Deliver Gross Profit target – Can be achieved in several ways • Re-engage – Audit each account, understand what’s worked (and what hasn’t), rebuild contact with key decision-makers, and reposition JPA as a strategic partner., • Re-energise – Identify fresh opportunities within each client — from minor reconfigurations to major refits — and put JPA front and centre for upcoming workplace projects., • Reposition – Lead with insight, not just product. Use our sustainable credentials, design capability and client-first mindset to open doors and elevate conversations beyond price and procurement., • Revive and Grow – Take each account on a journey — from low or no engagement to active, high-trust relationships delivering consistent gross profit., • Open New – Through prospecting and working leads passed you will work solutions through to close and then open the accounts for further spend. This is about working qualified opportunities, working smart — deepening client relationships, spotting latent potential, and making strategic account management your superpower. Key Objectives • Hit 100% of agreed gross-profit target (see KPI document)., • Engage all stakeholders relevant to workplace strategy —C-suite influencers., • Build, manage and execute tailored growth plans for each assigned account., • Deliver consistent touchpoints across your portfolio — including check-ins, reviews and pipeline planning sessions., • Increase volume and value of workplace opportunities through strategic account development. Operational Excellence You’ll work cross-functionally to deliver outstanding client experiences: • End-to-end sales responsibility – manage bd, sales process, build a pipeline and closing to deliver target, • Sales Support & Design – Provide clear briefs, written deliverables, timelines and agreed formats, • Client Services & Project Ops – Align on delivery dates, aftercare, and ongoing support Macro Responsibilities • Daily sales activity – calling, outreach and meetings, • Account Planning – Own and execute strategic growth plans across named accounts, • Performance Reporting – Monthly pipeline and activity reporting; quarterly territory SWOT, • Client Engagement – Run quarterly satisfaction reviews and feed results into continuous improvement, • CRM & Forecasting – Maintain high data hygiene in HubSpot; ensure follow-ups are actioned within 24 hours, • Continuous Improvement – Share client feedback and market intel with the team to refine offers and positioning Your Skills & Competencies Your Soft Skills • Skilled communicator who can navigate commercial and creative conversations with ease, • Curious, empathetic and commercially aware, • Organised and reliable, with a high sense of personal ownership, • HubSpot or CRM power-user with strong admin discipline, • Experience in interpreting client spend data and growth patterns, • Awareness of key trends in workplace design, sustainability and hybrid working, • Familiarity with the procurement landscape in private sector organisations, • At least 4 years sales experience it doesnt need to be in contract furniture but does need to be solution selling. Your Career Development • Clear pathway to Senior Workplace Consultant based on performance, impact, and leadership, • Ongoing CPD across sustainability, workplace consultancy and strategic account development Salary is £40 - £45k depending on experience

Contract type: Permanent Location: Hatfield (Hybrid working – 3 days in the office) Working hours per week: 40 hours – Full-Time Level: Senior About Us Our mission is to deliver joy in every shop, through unbeatable choice, unrivalled service, and reassuringly good value. We’re Ocado Retail, a market-leading joint venture between Ocado Group and M&S, and the world’s largest dedicated online supermarket, ___. Not only is Ocado.com the only place to shop a full range of M&S food online, it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands. We’re also the brains behind ___, our same-day grocery delivery service. About The Team And The Role As part of our strategic development of product management within ORL, we are creating a dedicated Product Pod for the Ocado Hub. This new, agile team will own the development and innovation roadmap for a suite of critical supplier-facing applications, including Supplier Hub, Promotions, JBP, Ads Manager, and Beet (Ocado’s self-serve data platform). We are looking for two versatile and skilled Software Engineers to join this new pod. You will be a crucial member of the engineering team, responsible for designing, developing, and maintaining both the front-end and back-end components of our new application suite. You will work across the entire technology stack to build robust, scalable, and high-quality features that deliver an excellent experience for our valued supplier partners. What You’ll Do Full Stack Development • Design, build, and maintain efficient, reusable, and reliable code across the full technology stack (front-end and back-end)., • Develop user-facing features and corresponding back-end services and APIs., • Integrate data from various back-end services and databases., • Write and maintain unit and integration tests to ensure code quality and application robustness. Technical Implementation and Delivery • Collaborate with the Product Manager, Lead Developer, and other engineers to translate product requirements into technical solutions., • Participate actively in the team's agile sprint-based workflow, from planning and design through to testing and deployment., • Ensure all code and deployment artefacts align with Ocado Retail's technology standards, principles, and architectural vision., • Contribute to the continuous improvement of the team's development practices and CI/CD pipeline. Collaboration and Problem-Solving • Work closely with front-end and back-end specialists, designers, and business analysts to create cohesive and effective solutions., • Participate in code reviews, providing and receiving constructive feedback to improve code quality and share knowledge., • Troubleshoot, debug, and resolve complex technical issues across all application layers., • Contribute to technical discussions and decisions within the pod. Essential Who you are • Proven experience as a Full Stack or Software Developer, with a strong track record of building and delivering web applications., • Extensive hands-on experience across the stack with languages and frameworks such as Node.js (back-end), JavaScript/Angular (front-end), SQL., • Strong knowledge of cloud platforms (GCP or AWS), software design patterns, and CI/CD principles, including experience with unit testing frameworks and methodologies., • Experience in version control systems (e.g., Git)., • Knowledge of Infrastructure-as-Code (IaC) tools like Terraform, and exposure to container orchestration platforms., • A solid understanding of web performance, security standards, and accessibility best practices., • Demonstrable expertise in Agile software development methodologies and working in product-focused teams., • Excellent problem-solving skills and the ability to articulate complex technical concepts to non-technical stakeholders. Desirable • Familiarity with the e-commerce or retail sectors, particularly with supplier-facing platforms or advertising technology., • Experience with API design and development (e.g., REST, GraphQL)., • Ability to design and deploy serverless applications (e.g., GCP Cloud Functions, Cloud Run, AWS Lambda)., • Exposure to various forms of monitoring and non-functional testing, such as performance testing (e.g., JMeter), load testing, or stress testing., • Experience with integration platforms such as Mulesoft., • A curious mindset, a passion for learning, and the ability to adapt to new technologies and challenges. What’s In It For You By joining Ocado Retail, you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day, and grow your skills and career in online retail. If that’s not enough to tempt you, you’ll also get access to loads of great benefits to sweeten the deal. Here’s a taste of what we offer: Health & Wellbeing: Private medical insurance with option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more. Spend & Save: Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme, and free shuttle bus from Hatfield station to the office. Never miss the moments that matter: Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities. Our Hiring Process Lucky for us, we receive a high volume of applications and genuinely appreciate the time and effort invested by every candidate. To ensure a fair and thorough process, every application is reviewed by a member of our team. If your skills and experience are a strong match, a Talent Partner will contact you to discuss the role and guide you through the next steps of our hiring process. Your Application and AI In the spirit of innovation, we welcome you to use AI tools in your application, just as we use them in our own business at Ocado Retail. However, as you leverage this technology, please don't lose sight of the most important element: your unique self. Your experiences, passions, and personality are what truly set you apart. Ensure that your application still authentically conveys who you are and why you're a great fit for us. Everyone’s welcome We’re an equal opportunities employer, which means that we make sure all potential colleagues are treated fairly and equally. We want to ensure everyone has a fair chance to apply; if you need this job description in an alternative format (e.g., larger print, different document type, etc.), please reach out to us at and we'll be happy to assist you, and if you require reasonable adjustments during the recruitment process, please let us know on the application form.

Requistion ID: 81129 Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona’s products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona’s global headquarters is located in Charlotte, North Carolina, USA. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY. Digital Sales Specialist - 13 months FTC maternity cover - South In this role you will significantly influence and increase Dentsply Sirona’s equipment business activities across Intraoral scanners, Chairside CADCAM & Imaging products and ensure sales and revenue targets are met in line with Dentsply Sirona’s objectives. You will also support Dentsply Sirona’s equipment dealer network and the end user customers with Dentsply Sirona Products. You must live on the territory North London (AL, WD EN), London or South East (SL, GU, RH, BN, TN, ME, CT) Responsibilities • Demonstrate and sell Dentsply Sirona’s digital portfolio, • To manage the relationship with key stakeholders within Dentsply Sirona dealer network and to meet your regions revenue targets., • Collaborate and support Territory Sales Managers to facilitate workflow implementation and achieve regional growth, • To ensure all opportunities are followed up and dealt with in a timely manner., • Manage and produce effective outcomes using Salesforce, • Analyse business trends, develop and execute territory business plans, • Provide presentations and demonstrations at industry and company events, • Organise sales demonstrations in your region using allocated leads, opportunities or target accounts, • Supporting the Dentsply Sirona dealer network with knowledge and expertise by working closely with respective sales teams and providing ongoing training, • Ensure Dentsply Sirona are our dealer networks partner of choice for Digital Equipment & Solutions. Profile requested • Bachelor Degree or equivalent industry experience, • Experience in selling high end equipment, ideally major brand in the market or Dental Capital equipment knowledge, • Strong background in dentistry or dental sales desirable, • Excellent product and industry knowledge, • Experience of using a CRM effectively & efficiently, • Highly organised – desire to constantly improve efficiencies in this field, • Ability to work individually and within a highly collaborative team environment, • Self-motivated, enjoys working independently, • Enthusiastic, efficient and customer focus, • Structured and clear thinker – ability to prioritise a demanding workload through business planning and territory management., • Computer literate: Word, Excel, Outlook, PowerPoint, • Excellent communication skills, including presentation skills., • Fluent in English; further languages of advantage, • Able to undertake regular UK business travel i.e. 4 nights per month, • Must hold a valid local driving license. Benefits As part of our team, you'll experience the spirit of an international and innovative market leader in the dental industry. Besides an attractive remuneration package, you will also be eligible for a variety of employee benefits, such as: 26 days' annual leave, an attractive company pension scheme and a flexible benefit scheme ( including health insurance, dental cover, medical cash plan…). We attach great importance to your development: a comprehensive induction, further training opportunities and access to LinkedIn Learning are available to you. Take advantage of personal and professional development opportunities through our worldwide mentoring and coaching program. In addition, we offer an extensive, global employee assistance program that provides a wide range of benefits as well as retirement benefits. Dentsply Sirona is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in Dentsply Sirona. If you need assistance with completing the online application due to a disability, please send an accommodation request to . Please be sure to include “Accommodation Request” in the subject.

Job Description Join Redwood Bank – Where Innovation Meets Inclusivity At Redwood Bank, we are redefining banking with a fresh approach that puts our customers and colleagues at the heart of everything we do. Built on strong values and a collaborative culture, we pride ourselves on being an inclusive, friendly, and family-oriented organisation. Our focus on innovation, integrity, and simplicity means we’re constantly evolving to deliver the best financial solutions—and a truly rewarding work environment. It’s about time. Here at Redwood we are looking for a Change Manager to join our growing team. Job Requirements The ideal candidate will demonstrate full end-to-end project life cycle experience, with a proven track record of delivering projects on time and within budget. They will be solution-focused and bring extensive expertise in change management implementation, particularly within financial services change environments. Strong capabilities in User Acceptance Testing, including test planning, coordination, and execution, are essential. Candidates should hold Prince2 Practitioner or equivalent project management certifications and have extensive experience successfully delivering and managing varied projects and work streams. Strong vendor and third-party management skills, supported by excellent interpersonal and influencing abilities, are key to success in this role. The ability to manage multiple projects concurrently while remaining comfortable in dynamic, fast-paced environments is critical. Excellent communication and influencing skills—spanning written, verbal, and presentational formats—are required. The successful candidate will be self-motivated yet thrive as a collaborative team player. Job Responsibilities In this role, you will lead, own, and manage comprehensive project plans, including timelines, budgets, resource allocation, and risk management strategies. You will ensure milestones are met and deadlines adhered to, while adapting plans as necessary to accommodate changes. Collaboration is central to success in this role: you will work closely with internal teams, suppliers, product, and delivery functions to align on project goals, actions, expectations, and deadlines. You will also partner with senior stakeholders across departments to remove obstacles, manage risks, and drive efficient project execution. Key responsibilities include identifying potential risks, implementing mitigation strategies, and proactively resolving issues with the business. You will ensure high-quality outcomes across delivery teams, balancing risks, budgets, and stakeholder expectations while addressing legal, regulatory, and operational challenges. You will facilitate working groups and report to Project Boards such as PsysCo and Change Steering, while supporting the smooth adoption of new processes, technologies, and policies across the business. This role also carries line management responsibility for Change Analysts. You will guide them in defining and building use cases and test plans based on requirements, while providing coaching and support to ensure projects deliver against best practice. Strong communication, stakeholder management, and leadership skills are essential to thrive in this dynamic environment. Job Benefits At Redwood, our priority is ensuring that our employees have all the necessary resources and a supportive environment to excel in their role. Our employees are the driving force behind everything we do, and that's why we've crafted our benefits with their needs and well-being in mind. We want them to feel valued and empowered every step of the way. • A hybrid working model where you have the opportunity to work from home two or three days per week., • A company that promotes an inclusive culture with a friendly family composition., • A Competitive salary + Discretionary Bonus Scheme, • Generous holiday allowance, • Pension employer contribution of 10%, • BenefitsHub; large selection of employee discounts, rewards and perks across a number of brands, restaurants, holidays and “away” days., • Employee Assistance Programme, • Cycle2work Scheme, • Income Protection Insurance, • Critical Illness Insurance, • Death in Service Insurance, • Private medical health insurance, • Digital GP 24/7, • Dental Cover, • Health Assessments, • A day off for your birthday, • Generous maternity and paternity benefits, • Paid Carers leave, • Charity Day

We’re looking for a Finance Systems Consultant to optimise and elevate our financial systems across a 3,000+ user environment. This is a great opportunity to play a pivotal role in bridging finance and technology, while driving large-scale transformation and shaping the future of our finance landscape. In this role, you’ll: • Own financial data flows and system controls, ensuring accuracy and efficiency across a large user base, • Lead system transformation and process optimisation, delivering actionable financial insights, • Manage audit and compliance efforts, collaborating with internal and external auditors, • Identify and implement innovative improvements, enhancing ERP platforms, reporting tools, and integrations Why this role is special: • Work in a large-scale environment with over 3,000 users, • Be part of a team driving significant change and transformation, • Access huge career growth opportunities within finance systems and technology Key skills & experience: • Microsoft Business Central (essential)/ Microsoft Dynamics, • OneStream or other consolidation tools experience, • Advanced Microsoft Office skills; Power BI highly desirable, • Strong accounting knowledge, financial data validation, and process optimisation, • Excellent stakeholder management and communication skills Even if you don’t meet every requirement, we encourage you to apply — this is a chance to grow your career while making a real impact in a transformative finance environment.

Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs.

Scheduler St. Albans £27,000 - £29,000 pa Here at Every Step Recruitment, Office Support, we are delighted to be supporting a growing company based in St Albans who are looking for a Scheduler to join their team. This is a full-time, office-based role Your day-to-day responsibilities will include: • Effective and efficient planning of field-based engineers, • Scheduling work for field-based engineers, • Ensuring engineers' diaries are efficiently planned, • Arranging site access for engineers to ensure agreed response times are met, • Maintaining service management system with correct, concise information, • Day-to-day liaison with engineers reporting on scheduled progress, • Dealing with client and internal calls/emails and resolving queries efficiently, • Previous experience within a Scheduler position, • Excellent communication skills - both verbal and written, • Highly organised and excellent attention to detail, • Strong customer service skills, • Confident user of MS Word, Excel, Outlook If you believe you have the skills and attributes to successfully undertake this Scheduler role, then we would certainly welcome your application! ...

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