RQ1710277 - Leasehold Advisor
14 days ago
London
Aatom Recruitment is hiring on behalf of Local Authority for the role of RQ1710277 - Leasehold Advisor Job Title: RQ1710277 - Leasehold Advisor Contract Duration: 3 Months Hours per week: 36 Seeking skilled and experienced Leasehold Advisors to support our Housing Services, Collections, and Sales & Acquisition teams. This is a critical frontline role, ensuring that leaseholders receive accurate information, timely service, and excellent customer care. Working across various Housing Service Centres within the borough, the Leasehold Advisor will process a wide range of leasehold-related transactions, handle complex enquiries, and carry out technical service charge calculations. The ideal candidate will have strong analytical capability, confidence managing financial data, and a solid understanding of leasehold legislation, including Section 20 requirements. Key Responsibilities Customer & Stakeholder Engagement • Handle complex queries from residents, leaseholders, tenants, staff, legal representatives, and external stakeholders via email, phone, and in-person., • Respond to accounts-related enquiries from lessees and sales applicants professionally and efficiently., • Ensure high standards of customer care at all times. Leasehold Services • Pr...