Virtual customer service jobs in United Kingdom

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities. It's our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner. You’ll be out on the road whatever the weather, but you’ll never have to fight over the radio station, and you can sing along as loud as you like! In return, we use our automated technology to pre plan your route and pre-load your van! Everyone likes their groceries at different times, so our working patterns will involve evenings and weekends in addition to weekdays - so on top of your base pay you will receive premiums that will increase your average hourly earnings to £13.90 per hour. You can also stack your earnings further with enhanced overtime to fund those special occasions! All your breaks are paid, meaning for every minute at work you get paid. That’s a great deal! (Everyone’s shifts will vary but more information is included at the bottom of this advert to help you understand what that might look like.) Whilst a safe working environment goes without saying, we offer a shopping list of perks that you can tailor to suit your lifestyle, including: • Company pension of up to 7% matched contributions after just 3 months, • An enhanced digital health and wellbeing service, including virtual GP appointments, for you and your dependents, • Hundreds of high street shopping, entertainment and restaurant discounts, • Life insurance coverage from day one of employment, • 15% off your weekly shop with Ocado.com, • Loads more voluntary benefits such as dental and travel insurance at a discounted price You don’t need any previous experience to join our good-natured team, just bring yourself and a positive attitude, and our amazing training team will do the rest! But you will need the following Driving Licence Requirements: • Full UK or EU driving licence., • Minimum of 6 months driving experience (12 months experience is desirable)., • Maximum of 6 penalty points. As this is a customer facing role, good communication skills are also essential. How to apply: • Fill in an online application - there is no CV needed!, • Our friendly recruitment team will get in touch to conduct an Online Licence Check and Right to Work Checks., • You will be invited to take a tour of the site, giving you the opportunity to meet the team for a question-and-answer session, and have a relaxed chat as part of a light touch interview, • We will run a Disclosure Barring System check (DBS). Contract Hours: 40 hours (including paid breaks) Contracted days: You will be required to work any 5 days out of 7 working 8 hour shifts, and will be provided with further information during pre-boarding. Shifts: AM & PM. You may start as early as 05:30 in the morning, and can finish as late as 12:00 (midnight). Please check your commute time prior to applying. You will receive your shift rota up to 13 weeks in advance. Pay Structure: This position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying. Hourly Pay Rates: Monday to Saturday (Basic Rate) £13.44 Evening Premium (from 6pm) £1.12 Sunday Day Premium £1.34 Sunday Evening Premium £2.58 Overtime rate Monday to Saturday (Day Shift) £16.80 Overtime rate Monday to Saturday (Evening Shift) £18.20 We are proud to be a Disability Confident employer, prioritising inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you’ll find a home at Ocado Logistics.

Owen Reed is looking to recruit a top Legal PA to support a Employment, Labor and Pensions team for a top law firm on a 12 months Fixed term contract basis. Our Practice Group Employment, Labor and Pensions We are a practice that works across the entire breadth of international employment, labor and pensions issues. Clients praise us for our ability to provide quality employment legal advice in our domestic markets, coordinate advice across multiple global jurisdictions and project manage matters from initial scoping through to completion to ensure a consistent, customer-focused and seamless service. Whilst we are not reliant on corporate support (a significant portion of our work is derived from issues not relating to M&A and other corporate issues) we have a strong record of working on corporate deals, supporting clients with project management and co-ordinating advice from multiple jurisdictions throughout deals and subsequent integrations. We overlay our knowledge of employment, labor and pensions law with the considerable sector experience we have gained. We work across most sectors and have particular experience within the technology, media and telecommunications, manufacturing and engineering, energy, consumer and financial institutions sectors. What to expect As a Legal PA within our Practice Group Support team, your role is pivotal. You’ll provide confidential, professional and proactive support to a designated group of stakeholders. Confidence, effective communication and influential skills are essential. We value an assertive and forward-thinking approach. Here’s what to expect: Diverse responsibilities: Our Legal PAs handle a wide range of tasks, supporting various aspects of our business. Empowerment and mentorship: You’ll lead by example, fostering ongoing personal and professional development among junior colleagues and peers. Continuous learning: We invest in your professional development through our development plans. We offer personalised mentoring and coaching, technical training and soft skills courses to boost motivation and success in your career path. Culture of feedback: Our culture thrives on continuous feedback that builds confidence, development and recognition of achievements. Pro Bono, Community and Diversity & Inclusion (D&I) opportunities: Beyond your daily tasks, we encourage you to contribute to Pro Bono, Community and D&I initiatives. Make a difference by using your skills to benefit our communities. Ambition for people, clients and communities: Our ambition extends beyond business success. We are equally committed to the growth and well-being of our people, clients and the broader community. Staying ahead: Collaborate closely with lawyers, take ownership of tasks and exceed business expectations, anticipate challenges, adapt to changing technologies. Skills and experience We are looking for: Experience in a similar environment: Experience working within a comparable professional setting, providing seamless adaptation to our busy environment. Client service excellence: Strive to exceed client expectations by delivering outstanding service. Anticipate client needs and proactively address any issues. Problem-solving and initiative: Be a proactive problem solver. Anticipate challenges, take initiative and implement solutions efficiently. Aspire for excellence in all tasks. Show dedication an commitment to achieving strategic goals. Effective communication: Demonstrate excellent communication skills when liaising with stakeholders and clients. Your ability to convey information clearly and professionally is essential. Delegation and ownership: Delegate tasks across dedicated support teams while maintaining overall ownership of transactional activities. High-level support: Provide exceptional PA support to senior stakeholders, including managing calendars, organising meetings and handling confidential information. Relationship building: Cultivate strong relationships both internally and externally. Collaborate effectively with colleagues and clients. Task management and risk awareness: Skilfully manage tasks with expertise, seeking ways to enhance efficiency and quality. Balance priorities and stay alert to risks, ensuring tasks are completed on time and stakeholder expectations are met. Flexibility: Demonstrate flexibility and embrace change. Adapt seamlessly to evolving work environments. Microsoft applications proficiency: Demonstrate intermediate to advanced skills in Microsoft applications including Outlook, Teams and Copilot. Team collaboration: Contribute to a positive team environment. Offer support to colleagues when needed Role and key responsibilities Stakeholder engagement: Conduct regular one to one meetings with stakeholders to discuss actions, priorities, expectations and future planning. Attend team meetings to stay informed and contribute effectively. Act as a liaison point for both internal and external clients, draft clear and concise replies to incoming correspondence. Assist with client queries during stakeholder absences. Maintain a flexible approach and adopt hybrid working to accommodate stakeholder and client needs. Adaptability and collaboration: Demonstrate client service excellence by being responsive to stakeholder requests. Support the wider PA team, covering for team members during absences or when required to ensure continued resource. Efficient mailbox, diary and travel management: Proactively manage mailboxes and diaries including travel coordination. Anticipate future needs and take initiative to resolve conflicts. Meeting organisation and coordination: Draft agendas and prepare for internal and external meetings. Ensure necessary equipment and refreshments for both physical and virtual meetings using available technology and resources. Workflow management and delegation: Own the end-to-end process, be accountable for successful conclusion of all stakeholder requests. Delegate tasks effectively across dedicated support teams such as billing, finance, team assistants, document production to meet expectations and deadlines in line with the Scope of Service. Document management: Undertake urgent and short document work. Collaborate with the Document Production Team for larger documents utilising our dedicated software. Matter management: Manage the entire client and matter opening process including electronic filing, collaborating with stakeholders and other business support teams. Financial administration and compliance: Provide financial administrative support to stakeholders, coordinating with billing and finance teams, ensuring compliance with legal, firm-wide and practice-specific policies and procedures. Pitch and presentation creation: Collaborate with the document production team to create impactful pitches and PowerPoint presentations for stakeholders. Marketing and business development: Coordinate and organise events, create event material, digital working lists and communicate with attendees to ensure a seamless end to end process. Championing process improvements: Be an advocate for process changes within the organisation, influence decisions and be a part of the solution. Efficient administration: Manage electronic filing, records maintenance and expenses effectively using the firm's designated software. Technology utilisation: Leverage the firm’s technology as a key business tool for managing, updating, reporting and research. Create and maintain data sites for efficient collaboration. Seek opportunities to embrace technologies that improve our ways of working and drive productivity in day-to-day activities.

Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.. To find out more about our Water business click on the following link and discover what awaits you at WSP: Water Resilience for a Sustainable Tomorrow | WSP Our Regulated Water Asset Design team serves the municipal water sector both in the UK and internationally. We hold long term framework agreements direct with water companies, including Severn Trent Water and South West Water. We also hold excellent relationships and trading agreements with blue chip contractors, including Costain and Galliford Try, for whom we deliver projects across the UK. We deliver a full range of design services across wastewater treatment, water treatment, sewerage and water network schemes. Our hybrid working model enables our staff to mix working from home with our top quality office environments. We are guided by the following principles: • We value our people and our reputation., • We are locally dedicated with international scale., • We are future-focused and challenge the status quo., • We foster collaboration in everything we do. Due to a significant increase in the demand for our services, we are actively recruiting to help us service the AMP8 water industry capital investment programme. If you have relevant water industry design experience, we can offer you tailored experience to fulfil your career ambitions. Equally, if you are working in a different engineering sector, we can also offer mentoring programmes and training to support you in the transition to the water sector. Key Responsibilities As an Associate or Associate Director Civil Engineer you will have the opportunity to: • Take ownership for all aspects of project delivery including health & safety, technical, quality, schedule and budget, • Manage multi-disciplinary teams, • Shape the delivery of our services and identify opportunities to deliver complimentary services from the wider WSP business in the UK and overseas, • Build relationships with our Clients to ensure that our services deliver project outcomes and customer satisfaction, • Contribute to the identification and delivery of innovative approaches, new services and digital products, • Contribute to the implementation of our Future Ready and Net Zero programme, • Act as an ambassador for best practice within the Asset Design team and on Client sponsored initiatives, • Undertake bid preparation, resource and budget development, • Line manage and support the professional development of graduate engineers and degree apprentices, • Contribute to recruitment and growth of the civil engineering team, • A degree in Civil Engineering, • Chartered status, or significant progression towards membership of the ICE or CIWEM, • Experience in managing engineering design teams comprising civil engineers and other supporting disciplines, • Experience in delivery of projects to an identified budget and schedule, • Acted in a checking or technical approval role on linear civil engineering infrastructure projects, or industrial / process related design, • Experience in mentoring or coaching junior civil engineering staff to develop their technical skills and professional development, • Client-facing experience Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today. About Us We are one of the world's leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Belonging We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote our culture of inclusivity. Health & Wellbeing We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you – giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the “WSP My Hour,” allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. Your development We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. #WeAreWSP Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.

Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. A little more about your role… Our Regulated Water Asset Design team serves the municipal water sector both in the UK and internationally. We hold long term framework agreements direct with water companies, including Severn Trent Water and Southwest Water. We also hold excellent relationships and trading agreements with blue chip contractors, including Costain and Galliford Try, for whom we deliver projects across the UK. We deliver a full range of design services across wastewater treatment, water treatment, sewerage and water network schemes. To find out more about our Water business click on the following link and discover what awaits you at Due to a significant increase in the demand for our services, we are actively recruiting Senior Civil Engineers and Principal Civil Engineers to help us service the AMP8 water industry capital investment programme. If you have relevant water industry design experience, we can offer you tailored experience to fulfil your career ambitions. Equally, if you are working in a different engineering sector, we can also offer mentoring programmes and training to support you in the transition to the water sector. Key Responsibilities As a Principal Civil Engineer you will have the opportunity to: • Take ownership for all aspects of project delivery including health & safety, technical, quality, schedule and budget, • Manage multi-disciplinary teams, • Shape the delivery of our services and identify opportunities to deliver complimentary services from the wider WSP business in the UK and overseas, • Build relationships with our Clients to ensure that our services deliver project outcomes and customer satisfaction, • Contribute to the identification and delivery of innovative approaches, new services and digital products, • Contribute to the implementation of our Future Ready and Net Zero programme, • Act as an ambassador for best practice within the Asset Design team and on Client sponsored initiatives, • Undertake bid preparation, resource and budget development, • Line manage and support the professional development of graduate engineers and degree apprentices, • Contribute to recruitment and growth of the civil engineering team, • A degree in Civil Engineering, • Chartered status, or significant progression towards membership of the ICE or CIWEM, • Experience in managing engineering design teams comprising civil engineers and other supporting disciplines, • Experience in delivery of projects to an identified budget and schedule, • Acted in a checking or technical approval role on linear civil engineering infrastructure projects, or industrial / process related design, • Experience in mentoring or coaching junior civil engineering staff to develop their technical skills and professional development, • Client-facing experience Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today. About Us We are one of the world's leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Belonging We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote our culture of inclusivity. Health & Wellbeing We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you – giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the “WSP My Hour,” allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. Your development We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. #WeAreWSP Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.

Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. WSP have an opportunity for an experienced Electrical Technical Director, in our London office, focusing on the Data Centre sector with our Mission Critical Facilities team . You will have the opportunity to work on some of the most exciting and technically challenging projects within this fast paced sector. WSP are currently involved in numerous projects, working with Hyperscale, Colocation Providers, End Users and Enterprise clients, both within the UK and across EMEA. To find out more about our Mission Critical business click on the following link and discover what awaits you at WSP: A little more about your role… The role of a Electrical Technical Director in the Data Centres (DC) sector is a pivotal and highly rewarding position that combines leadership, innovation, and technical expertise. As a Technical Director, you will be at the forefront of designing and implementing cutting-edge solutions that ensure the efficiency, reliability, and scalability of data centre operations. This role offers the unique opportunity to lead a team of skilled engineers, drive strategic initiatives, and collaborate with industry leaders to shape the future of data centre technology. Your expertise will be instrumental in optimising energy consumption, enhancing security protocols, and ensuring seamless integration of emerging technologies. Additionally, the role offers the chance to build a robust professional network, opening doors to new opportunities and collaborations. If you are passionate about making a significant impact in a dynamic and rapidly evolving industry, the role of Electrical Technical Director in the DC sector is the perfect platform to showcase your talents and drive transformative change. • Be an integral part of the team's day-to-day management, vision, values and leadership. Develop team spirit and co-operation., • Develop our client relationships and brand within the UK and EMEA., • Consistently meet monthly and annual budgets at a team level, support with MEP budget planning and continuously look for ways to improve performance., • Work with the director and senior leadership to develop and implement strategic initiatives in the team and across the wider business., • Become part of the wider WSP business by sharing knowledge and technical skills with colleagues from around the globe., • Drive profitable and sustainable work-winning and maintain up-to-date forecasting for the team and input to the wider MEP service delivery., • Oversee team performance including work pipeline, finance, and operational management., • Work with clients, developers, contractors and architects to build relationships and secure WSP's position as the engineer of choice in the industry., • Being the client's key point of contact., • Be a part of the team's day-to-day management, vision, values and leadership and, • Develop team spirit and co-operation., • Understand the need to provide excellent client care & the opportunities to develop additional business for the team., • You will work closely with likeminded individuals on exciting and challenging projects., • Our Building Services team in London consists of more than a 100 mechanical, electrical, and public health engineers including our ICT, Controls, E&S and Smart Team members., • We make extraordinary efforts to attract, develop, engage and retain the best professionals in our fields of expertise because this is what makes us great., • We put the highest ethical standards at the centre of all we do, and professionalism is inherent in our offering., • We are humble and act with moral and intellectual integrity, keep our word, treat everyone with respect, support our colleagues, and embrace diversity., • We care about individuals and their progress and offer the most fulfilling career development for our professionals. We promote our young recruits because we believe fresh perspectives bring great ideas and new energy. A Electrical Technical Director in the Data Centres (DC) sector must exhibit a unique blend of technical prowess, leadership, and strategic insight. Key attributes include: • Either has Chartership through CIBSE/IET Engineering Council or open to working towards this., • Electrical Engineering Expertise: A profound understanding of electrical systems, including power distribution, power generation and critical backup systems and power and energy management systems, is crucial. This expertise ensures the efficient and reliable operation of data centre infrastructure., • Innovative Problem-Solving: The ability to develop and implement innovative solutions to complex electrical challenges is essential., • Leadership and Team Management: Leadership skills are necessary to guide and inspire a team of electrical engineers and technicians. An Electrical Technical Director should foster a collaborative environment, mentor team members, and effectively manage resources., • Strategic Vision: The role requires a forward-thinking approach to anticipate industry trends and challenges. Strategic planning and the ability to align electrical engineering initiatives with business goals are vital for long-term success., • Project Management: Proficiency in project management is essential to oversee the planning, execution, and completion of electrical engineering projects. This includes managing timelines, budgets, and ensuring quality standards are met., • Communication Skills: Ability to convey technical concepts to non-technical stakeholders, collaborate with cross-functional teams, and present ideas to senior management., • Adaptability: The DC sector is rapidly evolving, and an Electrical Technical Director must be adaptable to new technologies, industry standards, and changing business needs. Don't quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team. Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today. About Us We are one of the world's leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Belonging We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote our culture of inclusivity. Health & Wellbeing We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you – giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the “WSP My Hour,” allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. Your development We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. #WeAreWSP Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.

Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. A little bit about your role: As a Lead Design Manager at WSP you will lead and manage design projects within the UK's electricity transmission and distribution sector. Working alongside the Project Director and Project manager, you will be responsible for overseeing engineering design work and delivering project management services, ensuring compliance with best practices and UK regulations. Your role will involve assembling project teams from global offices, managing design processes, and driving projects from concept to completion while maintaining high standards in safety, quality, and efficiency. Key Responsibilities: • Lead large-scale design projects, overseeing all phases from FEED (Front-End Engineering Design) to project closeout., • Provide overall project management including resourcing, risk management, and financial oversight., • Act as a key point of contact for clients, ensuring projects are completed on time, within budget, and to client satisfaction., • Ensure compliance with WSP's and client-specific design processes and safety standards., • Lead contract negotiations and actively pursue new business opportunities., • Manage subcontractors, regulatory bodies, and project stakeholders, ensuring effective collaboration and communication., • Act as Lead Contractor Design Approval Engineer (LCDAE), ensuring compliance with UK Construction regulations and National Grid procedures., • Lead engineering design efforts across the UK business, collaborating with the Engineering Director to form global project teams., • Drive strategic development of the department and contribute to business planning., • Foster a world-class customer service culture to drive client success and maintain a high standard of ethics and integrity., • Bachelor's degree in a relevant discipline with design management experience., • Advanced understanding of UK CDM Regulations and different form of contracts (NEC, FIDIC)., • Proven experience managing multiple high-value, complex projects., • Experience working on National Grid Electricity Transmission projects is an advantage., • Strong technical, contractual, and financial management skills., • Leadership in fostering client success and world-class customer service., • Ability to provide mentorship and technical guidance to junior staff. Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today. About Us We are one of the world's leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Belonging We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote our culture of inclusivity. Health & Wellbeing We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you – giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the “WSP My Hour,” allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. Your development We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. #WeAreWSP Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.

Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. Your new role, what's involved? Our Energy Networks business, led by Mark, is home to over two hundred talented people ranging from our early career professionals through to established engineers and project managers. We work throughout the UK and beyond in the Off-Shore Electricity Transmission, On-Shore Electricity Transmission and Distribution markets to help keep the lights on! These are exciting times in our marketplace and joining our team you will work collectively to deliver crucial national electricity infrastructure, working in partnership with TNO's, DNO's, Contractors and Developers. The Networks team plan, design and deliver new customer connections as well as network reinforcements to ensure the infrastructure is ready for green investment and new technologies. Our bright sparks are spread throughout the UK, working under a flexible hybrid setup. The team are encouraged and supported to realise their potential with training courses, further education, and mentors for chartership provided together with a thriving positive social culture to celebrate our success. Your new role, what's involved? • Delivering Civil & Structural Designs for Cable, Substation & other T&D solutions spanning UK and International Grid Connection, Energy Storage and Renewable Generation projects., • The interest to coordinate and work with other departments to provide complete Civil Engineering solution that includes Geotechnical, Foundations, Structures, Buildings, Drainage, Fence, Lighting, Heating and Ventilation etc., • In depth knowledge of Civil Engineering & Construction for Substation & Cable projects., • A Charted Civil Engineers status with experience in Transmission and Distribution sector., • Experience in developing scope and functional requirement documents – for design, construction, and surveys Imagine a better future for you and a better future for us all. Work on landmark projects around the world and embrace opportunities to make an even bigger impact in the communities you care about. What if you could do the best work of your life and create a legacy for yourself? With us, you can. Apply today. About Us We are one of the world's leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Belonging We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote our culture of inclusivity. Health & Wellbeing We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you – giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the “WSP My Hour,” allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. Your development We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. #WeAreWSP Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.

Head of Customer Operations Salary: £35,000 - £40,000 per annum Location: Remote (UK-based preferred) Our client is on a mission to revolutionise the way they experience Virtual Reality. Their award-winning VR chairs bring a new level of immersion to gaming, simulation, training, and entertainment. They are scaling fast, selling through global retailers including Amazon, Argos, Best Buy and Costco, and they are looking for a Head of Customer Operations to join their growing team. This is a key role, ensuring that every customer – from hardcore VR gamers to global enterprise clients – receives the world-class service they expect from an innovative tech leader. They are looking for a proactive, customer-focused applicant who has a genuine passion and interest in virtual reality gaming and technology. Must Haves: • Genuine enthusiasm for VR and gaming., • Strong understanding of Shopify., • Proven experience with CRM systems (HubSpot ideal)., • Solid grasp of logistics (domestic: UK & USA; international). Nice To Haves: • Experience in technology product launches., • Marketing exposure: Email, Google Ads, Meta Ads., • Understanding of China manufacturing and logistics., • Hands-on technical support experience with technology products. What You’ll Do: • Manage their CRM system (HubSpot) and oversee all inbound customer service, sales, technical, and support queries., • Lead and coordinate external customer service teams and agents during peak sales and seasonal periods., • Collaborate with the Operations team to support global logistics and day-to-day operations., • Oversee channel management across Shopify, Amazon, Argos, Best Buy, Costco, and more., • Manage refunds, returns, and replacements via international 3PL providers., • Take ownership of review site management (Trustpilot, Google Reviews, Judge.me, Amazon, and others). Why Join Our Client? • Be part of a fast-growing VR hardware innovator shaping the future of immersive technology., • Work independently with a passionate team where your role has a direct impact on customer experience, global expansion and the direction of the company., • Opportunity to work across multiple disciplines – operations, logistics, marketing, customer success., • Competitive package with room to grow as the company rapidly scales internationally. If this Head of Customer Operations role sounds like your ideal next career opportunity, then apply today with an up-to-date CV.

Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. A little bit more about your role: With your help we can become a leader in the energy transition to net zero with the adoption of innovative technologies, renewables and the transformation of existing assets on the journey to a decarbonised society. You will be leading and delivering a range of projects within the Power Systems team, bidding and winning work as well as supporting and training team members. As part of the role, you will be involved in writing and reviewing technical reports and proposals and maintaining client relationships. Therefore, an ability and enthusiasm to have direct client contact and generate good client relationships is essential. The types of work delivered within the Power Systems team currently include: • Steady studies such as load flow, fault level and reactive compensation;, • Dynamic studies such as frequency and voltage stability;, • Harmonic analysis/ power quality/ filter design;, • Transient overvoltage and insultation coordination simulation studies (switching/lightning);, • Control interaction studies;, • Earthing studies;, • Protection coordination and Arc Flash studies; and, • Delivering consulting work related to the various types of power systems studies and analysis, in particular control interaction studies., • Providing technical and project management leadership to support the project team in the successful delivery of consulting work., • Ensuring technical quality of delivery of power systems projects, reports and proposals., • Building and maintaining key client relationships to effectively position power systems services and secure future business., • Leading the development and delivery of project proposals and identifying areas where services/skill sets can be integrated through multi-disciplinary working., • A Degree in Electrical Engineering with Power Systems specialisation., • Experience in power systems consulting., • A network of industry contacts and clients., • Proactive and highly motivated to meet customer requirements. Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today. About Us We are one of the world's leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Belonging We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote our culture of inclusivity. Health & Wellbeing We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you – giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the “WSP My Hour,” allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. Your development We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. #WeAreWSP Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.

Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. A little more about your role… • Management of design delivery across a portfolio of projects, • Support bids and tenders, by developing fee estimates and preparing discipline specific proposal content, • Lead the production of Telecoms system technology designs for rail infrastructure (above and below ground) through all design stages from feasibility to detailed design and handback, • Working as part of multi-discipline design teams, managing the interface of the Telecoms design with the wider project team and communicating the Telecom discipline requirements that have an effect on the wider design, • Presenting designs to clients, stakeholders and project teams, illustrating Telecoms system technology concepts, constraints, and solutions. You will join a team of professionally qualified, diverse, talented individuals who collaborate to: • Undertake project work from across the design lifecycle, including early concept stage through detail design, • Deliver domestic projects for Network Rail, HS2, Transport for The North, TfGM, Nexus, Local Authorities, Principal Contractors and Private Developers This is a fantastic opportunity to join WSP as part of an expanding team delivering a variety of prestigious projects. The role could be based in any of our UK offices. Our offices provide a quality, flexible and dynamic working space focused on the health and wellbeing of our staff and benefits from cutting-edge design, large amounts of natural light, large open spaces and collaborative working spaces. What we are looking for you to demonstrate: • BSc/MSc Master of Science / Engineering or equivalent in an electronic or communications discipline and ideally chartered Membership of a professional body, • A proven track record of providing project and technical leadership. This will include sound stakeholder management and relationship and team management skills, • Extensive experience in leading, producing and checking telecommunications and control systems designs through the entire design and construction cycle for projects in the UK and potentially overseas, • Detailed knowledge of the design and integration of one or more of the below systems/ subsystems:, • Structured Cabling infrastructure – copper and fibre optic., • IP networking, routing, switching, virtualisation, storage., • Internet Protocol Closed Circuit Television (IP-CCTV) Systems, • EN54 Public Address and Voice Alarm Systems, • Integrated Station / Building Management Systems (ISMS, IBMS), • Customer Information Systems (CIS), • Wireless Network Architecture, • Voice Over Internet Protocol (VOIP), • Mobile telephony and Radio systems and architectures, base station configurations, bandwidth management, • Trackside Telecommunication equipment and infrastructure, • Fixed Telecommunications Network (FTN and FTNx), • Experience as CRE or equivalent for Network Rail / HS2 / TfL and Good working knowledge of Network Rail, TfL & LUL standards is advantageous Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today. About Us We are one of the world's leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Belonging We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote our culture of inclusivity. Health & Wellbeing We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you – giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the “WSP My Hour,” allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. Your development We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. #WeAreWSP Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.

Gas Engineer Bellrock Property & Facilities Management Ltd provides specialist risk focussed workplace management and property management services to a wide range of complex and sophisticated clients throughout the UK. Operating in the corporate, healthcare, education, retail & leisure and local authority & central government sectors, we create and implement bespoke solutions to improve the performance and value derived from non-core activity. An opportunity has arisen for a Commercial Gas Combustion Engineer to join the team. The main purpose of the role is to deliver property maintenance services in line with all group standards, key performance indicators and targets ensuring high standards are consistently met together with observing all legal, statutory and regulatory requirements. How will you be the change? We believe every role is essential to providing that peace of mind for our customers - whatever part of the business you're in. Because every role plays a part in driving us further. And everyone can be the change. That's how deliver value for our customers, and building systems that lead the way And as a Gas Engineer with Bellrock, you'll do it by... KEY ACCOUNTABILITIES Trade Related Tasks • Undertake planned & reactive trade-related maintenance tasks within own area of expertise and skills set allocated by the Scheduler and/or appropriate manager., • Undertake gas and plumbing refurbishment tasks including testing work on completion., • Undertake testing and PPM work when instructed to do so., • Ordering supplier parts via purchase order line., • Managing van stock as required., • Participate in the out of hours call out rota as designated., • Provide recommendations / solution options to rectify faults/maintenance issues., • Take measurements, estimate labour and identify material requirements for follow-on works via the red reporting system., • Provide timely, accurate paper-based requirements., • Provide timely, accurate electronic worksheets and timesheets., • Provide detailed red reports., • Provide before and after photographic images on work carried out., • Ensure 100 percent adherence to client scanning on/off requirements., • Maintain and exercise divergence with company plant / equipment - promptly highlighting defectives to line managers when necessary., • Maintain and build effective relationships with colleagues, clients, and suppliers., • Maintain the profession image of the company at all times., • Maintain a flow of timely information to Schedulers, Service and Operation Managers., • Help resolve any client-related issues or disputes., • Carry out work in a safe and diligent manner adhering to company policies, procedures, risk & method statements., • Assist in monitoring practices and routines to ensure compliance with relevant SHE legislation and regulations., • Report any H&S issues, concerns, bad practice, or non-conformance to Senior Management., • Fully participate in training activities including e-learning., • Understand & comply with companywide policies and procedures., • Contribute to departmental meetings and toolbox talks., • Carry out other duties consistent with the post-holder's knowledge and skills which are necessary for the satisfactory completion of contracts or business goals. Q ualifications: • Gas Safe registered with valid core commercial gas qualifications: COCN1, TPCP1A, ICPN1, CORT1, CIGA1, CDGA1, CoNGLP1PD, • Good knowledge of gas safety standards and compliance, • IPAF or PASMA preferred, not essential, • Basic electrical fault-finding, • Facilities Management or Building Services experience is an advantage, • OFTEC, LPG or FGAS qualifications desirable, • Confident using CAFM and handheld devices, • Comfortable with email and tablet-based systems, • Full driving licence essential, • Strong understanding of Health, Safety and environmental practices, • Able to work at height, • Clear verbal and written communication, • Available for emergency call outs, including evenings and weekends on a rota, • Reliable, flexible and team focused, • Able to work independently with minimal supervision, • High attention to detail We embrace smarter working practices which offer our employees the opportunity to work their hours flexibly and remotely where their roles and business needs allow. In this role, the successful candidate would be required to work home based, travelling to various sites. Monday to Friday 8:00am to 4:30pm. What can we offer you? Upon joining Bellrock, you can expect a comprehensive benefits package including: • 25 days annual leave plus bank holidays + 1 additional day as a thank you (enjoy it, it's on us), • Salary exchange pension scheme, • Life cover, • Paid sick leave, • Health Assured employee assistance and wellness program, • Enhanced maternity, paternity and adoption leave, • Salary sacrifice schemes: Cycle to work, • Holiday purchase scheme of additional 5 days per year, • Offers and discount scheme designed to save money on everyday shopping and essentials, • Healthcare Cashplan, • MotorSave Scheme, • Refer a friend, • Liftshare We've always encouraged new and different perspectives - and that also means making ours a workplace that encourages diverse and unique voices. Where everyone feels welcome, included, and supported to be themselves and achieve more. So, if you join us, you'll find an inclusive workplace that recognises your hard work, offers lots of learning and development, flexible and hybrid working, and support for your wellbeing. As well as benefits that can make a difference to your life. Ready to start shining? Our people are our passion, so we're all about helping them to shine. That means putting everything in place for you to have a rewarding career with us. So you can go far in your career, with us behind you. And our business will grow, too. So, if you're ready to start your career journey with Bellrock, we're ready to welcome you. It's a great place to be - the light, the energy, the solution. You. Apply today. If you would like to discuss the role in more detail, feel free to reach out: - 07816 216124

Contract: PermanentSalary: Offering a salary up to £43,500 per annum depending on skills and experienceWe are currently seeking a Process Controller to join our Mogden Sewage Treatment Works. • Working Pattern is 36 hours a week across a 12-hour rotating shift., • Location – Mogden - Isleworth - TW7 7LW., • Being responsible for the overall operation of the Sewage Treatment Works, the plant and equipment., • Carry out High voltage and related low voltage switching operations monitoring, collating and reporting data in order to ensure that statutory and regulatory compliance is met and the site meets regulatory quality standards and customer demand., • Processing faults and advise suitable rectification by first fix, raising issues to the Maintenance Scheduler or Team Leader as required., • Carrying out isolations to plant and issuing Permits to work as part of a safe system of work, • Assisting with on-site capital project works, co-ordinate maintenance and operational personnel raising reactive work when required., • Ability to demonstrate logical thinking, attention to detail, and workload management is a must., • Due to the nature of the role a FULL UK driving licence is essential., • Health and safety knowledge., • Ability to make decisions about our sites, sometimes under pressure., • Ability to work with internal and external stakeholders, building strong relationships quickly., • The ability to work autonomously and as part of a team., • Strong interpersonal skills, and ability to build reports., • Experience with SCADA would be beneficial., • Qualification in a technical discipline M,E or ICA would be advantageous (with Technical City and Guilds, ONC/OND, HNC/HND or equivalent ) as well as being an Appointed Persons for HV (electrical work) or the ability to successfully complete the AP(HV) course., • You must be able to work unsupervised on 12 hour shifts days and nights., • Offering a salary up to £43,500 per annum, depending on skills and experience., • Training around all aspects of production and operation of our sites will be provided., • GymPass is a free fitness plan and access to several well-being apps for you and up to three family members as well as discounted plans nationwide., • Cycle to work scheme, always on and up to £3,000 save money, get fit and help protect the environment., • WeCare, a variety of health and well-being services for you and your family including up to 10 specialist counselling sessions, 24/7 access to a virtual GP, get-fit programmes and access to a nutritionist., • Benefits on Tap, access to discounts, cashback and instant vouchers., • Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid., • Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay., • Ongoing performance development reviews to help you be your best and identify growth opportunities., • 24 days holiday per year increasing to 28 with the length of service. (Plus

Summary Are you passionate about risk management, internal controls, and audit excellence within a dynamic HR environment? We’re looking for a People Team Risk, Controls and Audit Manager to join our People Compliance Team and take ownership of our risk register, audit processes, and control frameworks. This role is the primary contact for business stakeholders on all things related to People Team risk, controls, and audit. You’ll collaborate with risk owners across the business, as well as Internal Risk and Audit teams, to ensure our operations are robust, compliant, and continuously improving. You’ll be part of a forward-thinking People Systems team that values integrity, collaboration, and continuous improvement. This is your chance to make a real impact on how we manage risk and audit across our HR operations. To stay close to customers, our support teams are in the office three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected. What’s in it for you Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just that little bit more special… • After completing your probationary period, you’ll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household., • Competitive holiday entitlement with the potential to buy extra holiday days!, • Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business., • A generous Defined Contribution Pension Scheme and Life Assurance., • A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills., • Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing., • Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family., • Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family., • A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work. What you’ll do Your key accountabilities will include • Own and maintain the People Team risk register, lead quarterly risk reviews with stakeholders, and prepare summaries for the People Leadership Team, • Manage compliance reporting and risk actions using platforms like SureCloud; prepare Audit Committee papers and facilitate updates to the Code of Conduct, • Oversee the People controls framework, including financial control checks with Finance and Colleague Services, ensuring controls are integrated and tested across operations, • Lead internal and external audit processes, define scope, engage senior stakeholders for sign-off, and ensure timely delivery and closure of audit actions, • Track and report audit activity and remediation plans, and identify proactive audit opportunities to mitigate and manage risk Who you are Your skills and experience will include • Extensive experience in risk & controls within HR, with proven expertise in designing and implementing risk management frameworks, • Strong understanding of payroll controls and systems, including Oracle HCM and Payroll, • Background in change or programme management, with a structured, analytical approach to problem-solving, • Excellent communication and stakeholder engagement skills, able to influence across all levels of the organisation, • Highly organised and detail-oriented, confident in managing multiple priorities and driving outcomes effectively Everyone’s welcome We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process. #LI-Hybrid #LI-CP2

• Business: emap, • ___: Property Week, DFNI Magazine, Frontier Magazine, AV Magazine, Packaging News, Retail, Quality Food, Motor Trader Magazine, Quality Food Awards, • Base Location: Croydon, London, • Employment Type: Full-time, Permanent, Hybrid, • Salary: £25,000 + Bonus About the Company and the Brand: A business-to-business media company with a focused portfolio of market-leading events and brands. Across the company we create products our customers value to help drive their success, which in turn drives our own growth. Our product focus is around paid-for subscriptions, conferences, awards, digital insight, and bespoke marketing solutions. emap’s Emerald division consists of exciting B2B brands and over 30 events annually including the Frontier Awards, DFNI Cruise Conference & UK Quality Food Awards to name just a few. The events portfolio is made up of conferences, awards, and exhibitions taking place primarily in the UK & a few internationally. Overall Purpose of the Role: As an Event Executive you are part of an enthusiastic and busy event operations team, running B2B conferences, exhibitions, and award ceremonies. Your role is key to the successful execution of our events portfolio. You should have a love for events, provide outstanding customer service, be an enthusiastic professional and be able to build relationships with internal and external customers. You will have operational responsibility from concept to delivery, using creativity and a keen eye for detail along with the ability to multi-task to deliver industry-leading events. Key Responsibilities: • Working alongside the Event Manager and team in the overall planning, execution and commercial viability of a variety of annual events on behalf of emap’s B2B brands., • Researching suitable entertainment for events., • Working with the Event Manager and the brand to produce high-quality event collateral, including thorough checking of all copy, e.g. agendas, websites, booking forms, tickets, programmes, etc., • Liaising with the production/AV supplier in pre-production and assisting with all aspects of the staging requirements for the events., • Providing outstanding customer service with all external and internal stakeholders, via written and verbal communication., • Performing all the administrative tasks associated with events, including database management., • Building strong relationships with suppliers, including AV teams, venues, entertainers, etc, negotiating to ensure the best value is achieved and co-ordinating the production of all event signage with the appropriate logos/messages, etc., • Assisting in selecting menus, room layouts and table plans., • On-site event support – specific responsibilities are allocated by the Event Manager, including overseeing the production team, briefing and liaising with venue staff, co-ordination of sponsors, managing registration, ensuring table plans are correct and adhered to, etc., • Sharing best practice across the team., • Website & comms proofing Skills and Experience: • Educated to degree level or equivalent – preferred but not essential. Event Management Degree Desirable, • Experience of events/customer service, • Proficient use of the latest version of Microsoft Office, • Proven ability to handle multiple deadlines, • Excellent communication skills, • Experience in managing events websites – desirable, • Attention to detail Core Competencies: • A driven individual with excellent planning and organisational skills, • Proactive and confident, • Flexibility in working hours during events, • A team player, but secure working independently and on own initiative., • Able to work well under pressure in a fast-paced environment while maintaining high standards and meeting multiple deadlines, • Able to read and interpret data effectively, • Takes a creative approach to everyday challenges, • Enthusiasm and willingness to change and innovate processes, • Ability to multitask and prioritise workload effectively, • Represent the brand and business as a positive ambassador, whilst onsite at events and in communications Personal Attributes: • Able to use initiative and be proactive, • Calm and professional under pressure, • Deadline driven and results orientated, • Creative, • Punctual, • Positive and enthusiastic, • Team player, • Organised, tenacious and committed, • Passion for events What we offer Learning & Development: At emap, we believe that employee learning and development are the key drivers of our success. To ensure continuous growth and meet the ever-changing demands of the workplace, we provide an environment that fosters continuous development for our employees. Our employees are encouraged to identify their areas of personal and professional development aligned with our strategic areas, including management development, health, safety & wellbeing, sales, events management, marketing strategy, editorial, and information technology. We have a structured framework designed to help equip our employees with the necessary knowledge, skills, and behaviours to excel in their job roles, contributing to achieving our organizational objectives. To support our employees’ career development, we have designed specialized programs, as well as other stand-alone role-specific and generic courses, under the emap academy. Benefits: emap is part of Metropolis Group. Together we are committed to providing a happy and healthy place to work, so we offer fantastic benefits and perks to our employees. • 25 days of annual leave, with the option to buy or sell additional days. Pro-rata for part-time employees., • One additional day of leave per year- Celebration Day, • Health plan, • Life assurance, • Private virtual GP access, • Seasonal flu jabs available at the office, • Continuous learning & development opportunities, • In-house Excellence Awards and other innovation projects, • Cycle-to-work scheme, • Discounted gym memberships, • Retail discount vouchers, • Rail season ticket loans, • Pension scheme, • One paid volunteer day per year, • Annual Summer & Winter Celebrations, • Work from home during August, • Income protection and more Privacy: Metropolis Group respects the privacy of every person for whom we have personal data. We comply with data protection legislation such as the Data Protection Act 1998 and the General Data Protection Regulation which regulates the processing of data and ensures that your data is processed fairly and lawfully, is kept secure and only that data necessary for any processing is kept. You can see our privacy policy at . Diversity and Inclusion: We are an equal opportunity employer and value diversity and inclusion. All applicants will be considered for employment without attention to race, age, religion or belief, pregnancy and maternity, marriage and civil partnership, sex, sexual orientation, gender identity, national origin, or disability status. How to apply: Please submit your CV and covering letter. Due to the volume of applications, we receive, we are unable to give individual feedback at the application stage, however if you are successfully shortlisted you will be contacted within 10 working days of your application.

Summary At M&S, we’re committed to creating a workplace where our colleagues feel valued, supported, and rewarded. We’re looking for a Pension & Benefits Manager to join our Reward team and help shape the future of our total reward offering. As the Pension & Benefits Lead, you’ll play a pivotal role in developing and delivering our reward strategy. You’ll work closely with the Head of Reward, People Partners, and third-party providers to ensure our offering is competitive, compliant, and colleague-focused. To stay close to customers, our support teams are in the office three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected. What’s in it for you Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just that little bit more special… • After completing your probationary period, you’ll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household., • Competitive holiday entitlement with the potential to buy extra holiday days!, • Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business., • A generous Defined Contribution Pension Scheme and Life Assurance., • A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills., • Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing., • Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family., • Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family., • A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work. What you’ll do Your key accountabilities will include: • Support the Head of Reward in designing and embedding the pensions and benefits strategy. Own and manage policies, ensuring effective delivery through internal teams and external suppliers. Lead the recognition and long service strategy across M&S., • Lead on pension and benefit projects, including annual reviews and renewals. Drive colleague engagement through campaigns, events, and clear communications., • Collaborate with the Pension Trustee team and support governance activities, including presenting to committees., • Provide expert guidance across the People function and identify opportunities for improvement. Ensuring compliance with all relevant legislation and maintaining up-to-date market insight., • Coach and develop a Benefits Consultant to support their growth and performance. Who you are Your skills and experience will include: • Proven experience in DC pensions and benefits within a complex organisation., • Strong stakeholder management and influencing skills., • Experience in policy ownership and third-party management., • DB pension and recognition programme experience., • Familiarity with HRIS systems (e.g., Oracle). Everyone’s welcome We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products. HCLTech is a globally recognized leader in the Tech and IT industry, but we’ve never forgotten the startup mindset that got us here. We’ve always approached our work with an idea-first attitude because every one of our accomplishments —no matter how big or small —can be traced back to an idea’s single spark. It’s that spark —that inner drive —that sets our people apart from our competitors. It enables us not just to pull off game-changing feat after game-changing feat but to better our world in the process. We want you to find your spark. Because that’s what drives you to be better, be more and ultimately, be more fulfilled. Position: - Senior Generative AI Solutions Architect – Financial Services Location- UK, London Job Type- Hybrid Full time Employment - Permanent German Language - Good to have Department: Digital Foundation Services / Financial Services Virtual Delivery Unit Job Summary We are seeking a Senior Generative AI Solutions Architect with deep experience in financial services to lead the design and delivery of cutting-edge GenAI-driven solutions. This role is technology-agnostic and strategically focused, requiring a blend of deep AI expertise, domain knowledge in finance, and strong stakeholder management skills. You will be responsible for structuring GenAI use cases, engaging with customers and internal teams, and orchestrating work across third-party technology partners, all while ensuring the secure, ethical, and regulatory-compliant deployment of AI capabilities across the financial domain. Key Responsibilities: 1. Solution Architecture & Innovation • Define and design GenAI-driven architectures tailored to finance-specific use cases, including:, • Intelligent document processing (KYC/AML), • Conversational finance assistants (customer service, advisory), • Automated risk and compliance workflows, • Synthetic data generation for testing and modeling, • Personalized financial insights and reporting, • Select the right GenAI technologies (open-source, proprietary, cloud, or hybrid) to meet client goals without being tied to a specific vendor stack., • Lead solution blueprinting, technical feasibility assessments, and road mapping. 2. Customer & Executive Engagement • Act as the primary GenAI thought leader in strategic client engagements., • Conduct discovery sessions, co-creation workshops, and presentations to business and IT stakeholders (including C-suite)., • Translate complex AI capabilities into actionable business outcomes, ROI estimates, and transformation roadmaps. 3. Cross-functional & Third-party Collaboration • Coordinate with internal engineering, data, product, compliance, and risk teams to deliver scalable solutions., • Lead engagements with cloud providers, AI startups, system integrators, and consultancies to integrate best-in-class capabilities., • Serve as a governance and architecture lead across multi-party AI initiatives. 4. Risk, Compliance & Responsible AI • Ensure solutions are aligned with regulatory and compliance requirements (e.g., FINRA, SEC, GDPR, Model Risk Governance)., • Design solutions with embedded safeguards around transparency, explainability, auditability, and ethical AI usage. 5. Knowledge Development & Enablement • Create reusable playbooks, frameworks, and GenAI solution kits specific to financial services., • Mentor internal teams and conduct enablement sessions for business and technical stakeholders., • 10+ years in enterprise technology, consulting, or solution architecture roles, with 3+ years hands-on experience in GenAI or LLM-based solution design., • Proven experience designing AI solutions for banks, asset managers, insurers, or fintechs., • Expertise across a wide spectrum of GenAI technologies (e.g., OpenAI, Google Gemini, Anthropic, Meta Llama, Hugging Face)., • Familiarity with financial data sources (e.g., market data, transactional data, credit reports) and core systems (e.g., core banking, CRMs, compliance systems)., • Strong communication skills with demonstrated experience engaging senior-level stakeholders in both business and technology., • Experience with retrieval augmented generation (RAG), fine-tuning, model evaluation, or deploying models in production environments., • Understanding of financial risk modeling, model validation, or operational risk frameworks., • Knowledge of regulatory frameworks such as DORA, SR 11-7, or Basel III as they relate to AI., • Strategic mindset with strong execution skills, • Deep curiosity and passion for AI innovation in financial services, • Strong leadership presence with ability to influence across matrixed organizations, • Shape the next wave of AI transformation in financial services, • Work on complex, high-impact use cases across banking, insurance, and capital markets, • Collaborate with top-tier clients, partners, and AI researchers, • Competitive compensation and flexible work options

Job Title/Req Number: Learning Creative Development Manager (12 month FTC) Base Location: London plus network of 20 offices nationally: ___ Base Location: London plus network of 20 offices nationally: The KPMG People function is a cornerstone of our business. Operating from London we do work that matters, serving the country with diligence and expertise. KPMG is one of the world's largest and most respected consultancies. We've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is. By encompassing a wide range of disciplines across a breadth of areas such as Customer Experience and Digital, Strategy, Forensic, Risk and Regulatory, People and Talent, and Operational and Financial Transformation, we become immersed in our clients' organisations, applying sector knowledge and technology solutions to deliver the best possible outcomes and get it right first time. Why Join KPMG as a Learning Creative Development Manager Connected Learning is an integral part of KPMG’s Consultancy practice and a growing part of our business. It is an exciting capability area that seeks to tackle the full breadth of clients’ learning needs. Our work covers a whole spectrum of services at the scale and quality that the market is demanding. By closely monitoring market drivers and learning trends, we have combined a best of breed technology enabled platform with a modular approach, a library of re-usable digital content and a service delivery capability. Our Connected Learning curriculum is designed to deliver more than just training. A core part of our offering is to help clients make the connection between what their workforce has in terms of measurable skills, what they don’t have and what they need to have. This helps clients to realise their immediate and future strategic business aims. We are investing in our Connected Learning team so that we can grow and service more clients and are looking for passionate and talented individuals to join us on this journey. The Learning Content team design and develop a huge range of engaging, inclusive learning solutions for a wide client base across all sectors. From on demand context setting animations, inclusive digital learning and eye-opening podcasts, to facilitated in-person and virtual classrooms and action-orientated peer working sessions, we know learning. To help us continue to grow, we are looking for a Learning Creative Development Manager to join us. What will you be doing? • Manage a multidisciplinary on-shore and off-shore development team, responsible for creating engaging deliverables and utilising great visual design to equip learners with the right skills and knowledge when they need it most., • Lead the development workstream of our largest engagements, working collaboratively with senior stakeholders to drive quality, standards, and inclusive design., • Manage and support lead developers as they deliver during the development phase of each project, from scoping, to ensuring deliverables are developed to the agreed standards and meet all legal requirements for accessibility., • Take ownership of the visual identity of projects, helping to scope the solution., • Work closely with Delivery Managers, Senior Instructional Designers and Learning Services leadership to scope the development of solutions., • Works with the management team to build capability and capacity across the team., • Contribute on proposals and bids from a development and design perspective utilising professional design experience and how it aligns with the wider Learning Services business strategy., • Works with the broader business to drive industry engagement and promote KPMG as a learning business. What will you need to do it? • Extensive experience in the learning industry, with proven experience leading large and complex projects running simultaneously., • Strong proficiencies in rapid authoring tools such as Evolve, Storyline and Captivate., • Experienced multi-media designer with strong proficiency in motion graphics, video editing, audio post-production, publishing tools and graphic design., • Experienced in all aspects of accessibility, from online builds to PDFs and document accessibility., • Able to lead, organise, mentor, and manage others across different time zones., • Demonstrable stakeholder management skills with good communication skills both verbal and written., • A strong attention to detail, proficient in reviewing deliverables, and ability to provide constructive feedback to colleagues to ensure a high-quality product., • Strong engagement management skills including managing risk with clients, working to scope, and contributing to costings and assumptions for upcoming projects., • Ability to support a team across different time zones and cultures and create a strategy to build a cohesive team of on-shore and off-shore developers., • Understand engagement management and how to drive efficiencies in our costs and development approach that aligns with our commercial models., • Develop strong client relationships and can effectively bring SME expertise to support solutions on proposals and bids., • Understand different sector requirements for our learning solutions and can tailor the solution to their needs., • Ability to create and implement the standards, processes, and level of quality that all learning deliverables will adhere to., • Has a comprehensive and deep technical understanding of accessible and inclusive design and can set the standard for how all learning deliverables will meet legal requirements., • Drive innovation and provide insight to the wider team and to clients on the future of learning and design of digital learning., • Supports the Developer Capability Lead by maintaining quality and standards and driving the team’s upskilling and capability development. To discuss this or wider Consulting roles with our recruitment team, all you need to do is apply, create a profile, upload your CV and begin to make your mark with KPMG. Our Locations: We are open to talk to talent across the country but our core hubs for this role are: • Leeds With 20 sites across the UK, we can potentially facilitate office work, working from home, flexible hours, and part-time options. If you have a need for flexibility, please register and discuss this with our team. Find out more: Within Consulting we have a range of divisions and specialisms. Click the links to find out more below: • Consulting at KPMG: ___, • ITs Her Future Women in Tech programme: ___, • ITs Her Future Women in Tech programme:, • Applying to KPMG: ___, • Tips for interview: ___, • KPMG values: ___, • KPMG Competencies: ___, • KPMG Locations and FAQ: ___, • KPMG Locations and FAQ:

About Us: Rizing, a Wipro Company, specializes in SAP® consulting for Fashion, Retail and Consumer Industries. We offer complete solutions on SAP S/4HANA® for Fashion and SAP S/4HANA® Retail, tailored to apparel, footwear, fashion, and retail companies. Rizing’s global presence and deep industry expertise, makes us a market leader in the SAP S/4 Fashion and Retail space, with successful SAP implementations in over 50 countries. Description: The Solution Architect is responsible for the overall solution design based on the business, functional and technical requirements coming from an enterprise-scale customer within the Fashion & Lifestyle industry. The solutions must satisfy business problems and meet the customer organization’s objectives, goals and budget. He/she should possess a deep knowledge of the industry and all related processes and possess the capability of articulating the business and technical requirements of the customer in a way that all stakeholders can understand. The Solution Architect provides technology direction from Industry specific or new offering perspectives to the customer and internal teams Essential Functions: • Work on multiple projects simultaneously or one large-scale project., • Take overall responsibility for the proposed solution by working with the Project Leads to design each aspect of the solution. Engage with the customer by: • Providing industry specific solutions and best practices knowledge to customers., • Ensuring that solutions, implementation and other relevant methodologies and tools are deployed efficiently in customer strategic workshops and deliveries and ensure that these solutions are delivered on time and are of the highest quality., • Understanding customer requirements and assist in selling additional business. Work closely with Rizing sales force to create and define consulting projects and ensure that the customer's overall business objectives and needs are translated into well-defined and justified projects. This includes preparing work plans and contributing to proposals that describe the process used to meet the customer's needs and include deliverables, timelines and estimates of the costs and resources required., • Demonstrating creativity and thought leadership and use experience in substantiating the proposed solutions to the client., • Acting as a key customer contact and exercise authority appropriate to particular customer requests commensurate with customer expectations of decision-making and consistent with Rizing policies and practices., • Maintaining and expanding customer contact at a high level and building credible relationships with key customer personnel., • Contributing to consulting projects by analyzing client's business processes and designing the appropriate solution. Move logically and creatively from facts to conclusions., • Conducting strategic level workshops with customers to drive an IT solution for acceptance., • Developing solution framework and implementation plan to achieve customer’s business targets. Provide Leadership by: • For assigned area, overseeing all project activities leading to the implementation of the solution designed., • Providing guidance and direction on Enterprise Applications/Technology to customer and employees., • Working with all stake holders of a given project to ensure seamless and successful delivery of services to the customer., • Informing the relevant country organizations of customer needs/trends in the marketplace and alerting them to potential long-term opportunities., • Working with the Project Manager/Consulting Manager and Project Leads in drafting the project plan (scope, effort, deliverables, timelines and resources), assisting in identifying and recruiting team members, and preparing and assisting in the preparation of individual work plans., • Research on new technologies and tools to accelerate the solution development & implementation. Help upgrade existing frameworks to satisfy current needs of the organization., • Participate in pre-sales engagements, demonstrating the ability to connect with customers when discussing best industry practices and appropriate technology solutions., • Interact with Rizing country organizations as appropriate, to deploy the requisite expertise on the engagement team to address specific customer needs in a timely and efficient manner., • Be a role model and coach for team members by playing a mentor role. Identify and nominate necessary training for the development and upskilling of Rizing’s resources., • Document and disseminate knowledge within organization and conduct regular subject matter training (classroom, virtual connect sessions, etc)., • Provide meaningful feedback on the overall performance of project team members., • Work with the Management Team to secure Rizing’s current & future strategy, and its execution., • Champion Rizing’s methodologies and suggest processes improvements required to sustain and improve the operations of the organization., • Propagate and champion Rizing’s culture within all levels of the organization., • Perform any additional duties commensurate with the current role, as and when required by the management., • Performs other duties as required. Required Qualifications: • General degree or equivalent/recognized professional qualifications., • Deep understanding of cross-functional processes of enterprise applications or multiple technology platform proficiency with at least 10-12 years of functional and technical experience and industry knowledge., • Possess a thorough understanding of integrated business environments with a deep understanding of the Fashion and Lifestyle industry., • Knowledge and experience in the attune implementation methodology., • A minimum of 2 complete project life cycles in a Architecting role, with customer engagement. Desired Qualifications: • Deep proficiency in OTC/SD, MM/P2P, Retail functional area, • Domain knowledge in the Fashion and Lifestyle industry, • Experience in playing lead roles within the OTC/SD, MM/P2P and Retail functional area, • Experience in working in a Consultancy firm is an added advantage, • Lateral knowledge of all complementary modules, especially related to the cross modular integrations, • Minimum of 6 full cycle implementations, with at least 2 being S/4 HANA Implementations, • Fluent in English (Proficiency in other languages such as German, Dutch, Italian, French, Spanish, Portuguese are an added advantage), • Experience in FIORI, working with the apps within the OTC/SD, MM/P2P and Retail areas, • Knowledge and business experience in working in Order Intake, Orderbook Management and Order Fulfilment teams would be added advantages Knowledge, Skills, and Abilities (KSAs): • Be familiar and updated with state-of-the-art Technology trends., • Excellent communication skills. Ability to articulate ideas and opinions to all stakeholders., • Be result oriented, with an ability to lead and work in teams - interpersonal skills are essential., • Leadership capabilities, result orientation, conceptual thinking, and innovative mindset., • Ability and willingness to take on new initiatives/technologies., • Excellent influencing and persuasion skills with customers and internal project teams and management., • Strong customer service orientation. EEO Statement Rizing is committed to providing a workplace free from discrimination or harassment. We expect every member of the Rizing family to do their part to cultivate and maintain an environment where everyone has the opportunity to feel included and is afforded the respect and dignity they deserve. Decisions related to hiring, compensating, training, evaluating performance, or terminating are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. We examine our unconscious biases and take responsibility for always striving to create an inclusive environment that makes every employee and candidate feel welcome.

Procurement Manager Permanent Based in Solihull or London (3 days in office / 2 days at home) We are looking for a Procurement Manager to join our friendly and dynamic team here at Waterstones in either our Piccadilly, London or Solihull office. This is a new role where you will be responsible for ensuring Waterstones acquires necessary goods and services efficiently, cost-effectively, and with high quality, while managing supplier relationships and mitigating risks. This is a diverse role where you will be able to strategise and negotiate with suppliers and vendors, and ensure purchases of products, equipment, and services across the company align with the company's strategic objectives. This role will also require you to embed a strong, compliant and effective procurement to pay process embedded across the company and roll out a PO process. What you will be doing • Conduct research to source the best products and suppliers in terms of best value, delivery schedules, and quality, • Run tenders, evaluate bids, and make recommendations based on commercial and technical factors, • Negotiate and agree contracts, monitoring the quality of service provided, • Develop and maintain excellent relationships with teams who procure services or goods across the business. Help them understand how you can help them in their role and the importance of good procurement governance, • Build and maintain good relationships with new and existing suppliers, • Liaise between suppliers, manufacturers and relevant internal teams, • Forecast levels of demand for services and products, • Develop and implement a procurement to pay strategy ensuring strong compliance., • Work with other relevant stakeholders to roll out a PO process across the company, • Develop strategies to ensure cost savings and supplier performance targets are met or exceeded, • Ensure the security and sustainability of sources of essential products and services, • Forecast price trends and their impact on future activities, • Analyse data and produce reports and statistics on spending and saving, • Undertake value for money reviews of existing contracts and arrangements, • Ensure suppliers are aware of business objectives, • Keep up to date with trends and innovations, regulation, and new technology that can impact the business What we need from you • Experience in procurement, purchasing, or supply chain management, ideally within retail., • Proven track record of managing procurement activities, including strategic sourcing, contract negotiations, and supplier relationship management., • Experience with or comfortable working in a stand-alone procurement role., • Experience in running tenders, evaluating bids, and making recommendations., • Ability to manage multiple projects simultaneously, ensuring timely and cost-effective delivery., • Experience in monitoring and managing the quality of service provided by suppliers., • Experience in developing and implementing procurement compliance., • Ability to forecast levels of demand for services and products., • Experience in undertaking value for money reviews of existing contracts., • Ability to analyse data and produce reports and statistics on spending and saving., • Experience and proven ability in developing strong internal relationships., • Strong knowledge of Microsoft Office Suite (Excel, Word, PowerPoint), • Knowledge of procurement regulations and compliance requirements. Person Profile • Excellent attention to detail in contract management, supplier evaluations, and analysis, • Excellent verbal and written communication skills for interacting with suppliers, internal teams, and stakeholders., • Strong analytical skills to assess market trends, supplier performance, and procurement data., • Confident in making decisions and leading on all procurement activities, working as a stand-alone procurement expert to the business., • Highly organised., • Approachable and ability to build excellent relationships both internally and externally. Why work for Waterstones At Waterstones, everything we do is about our customers, and we work hard to provide them with the best possible shopping experience, one that will make them want to visit time and time again. We strive to consistently deliver fantastic customer service, whether recommending a book or a gift, keeping our shops beautifully stocked, helping out in our lovely Café W’s, or keeping the wheels turning efficiently behind the scenes. Working with us, you will get to use your expertise and enthusiasm to bring to our customers the irreplaceable pleasures of a good bookshop (including a virtual one). In return, you will be working in a role that can make a real difference to Waterstones, work in a friendly and dynamic team and get to benefit from our excellent discount in shops and waterstones.com. If you have the relevant essential experience and you are interested, we would love to hear from you.

Bank of London offers a safer business banking model by holding all deposits at the Bank of England, eliminating the risk of 'bank runs.' It provides services such as Deposit, Embedded Banking, as well as Commercial Banking tailored to businesses. Powered by proprietary technology, the bank collaborates with SAP Fioneer to deliver innovative solutions. With a focus on exceptional service and core values of ownership, curiosity, the bank strives for excellence in all it does. Description We’re seeking a proven candidate with predominantly deep payments experience. An understanding of and exposure to client services is required for the role’s wider responsibilities. The role is a key leadership position, reporting in to the COO and responsible for overseeing the end-to-end delivery and integrity of the bank’s payments infrastructure and client service operations. You will play a pivotal role in managing high-volume transaction processing, driving digital transformation, ensuring regulatory compliance, and delivering outstanding service to our payment firm clients including BaaS use cases supporting retail. You’ll bring strong communication skills, a collaborative mindset, and a proven ability to navigate complex problems. Success in this role will require resilience, an ability to prioritise, stakeholder management skills and an appetite to be challenged. You’ll thrive in a dynamic environment where responsiveness, relationship management, and operational excellence are key Responsibilities • Lead and manage the Bank’s domestic and international payment services (FPS, Bacs, CHAPS, SEPA.) including SWIFT messaging., • Ensure all payment systems are efficient, secure, and compliant with industry standards and regulatory requirements., • Oversee the strategic direction of payment operations, including transformation initiatives and system upgrades., • Engage with industry bodies and regulators., • Design and deliver a best-in-class client service strategy across all channels, ensuring high levels of client satisfaction and operational efficiency., • Hold responsibility for the Bank’s customer complaints process., • Oversee client onboarding, query resolution, account maintenance, and transactional support., • Develop and implement SLAs, KPIs, KRIs and continuous improvement initiatives., • Be required to support in the production of MI and talk to at Executive Committee and Board levels., • Lead a high-performing team across payments and client service functions, promoting a culture of excellence, accountability, and innovation., • Partner with Technology, Compliance, Risk, Product, Commercial and Finance teams to align operations with broader business goals., • Drive operational resilience, business continuity, and risk mitigation across all functional areas., • Manage outsourced partners involved in the delivery of payment operations and client services functions., • Oversee internal controls, own RCSAs for your area and drive on audit engagements., • Proven experience (10+ years) in a senior leadership role within payments or banking operations., • Deep understanding of UK and international payments ecosystems, including Pay.UK and PSR requirements., • Strong understanding of account types and financial products offered by UK-regulated banks, including their features, eligibility criteria, and regulatory requirement. Familiar therefore with the following: BaaS, virtual accounts, segregated accounts, indirect vs direct scheme participation and agency banking., • Strong knowledge of relevant regulatory frameworks., • Experience leading teams in a fast-paced, regulated environment., • Exceptional stakeholder management and communication skills., • Experience working with digital banking platforms or fintech ecosystems., • Track record of delivering transformation or change programmes., • Strategic thinker with operational discipline and highly collaborative., • Strong leadership and people development skills. · London (5 days per week in the office) or Belfast (4 days per week in the office) · Travel to other locations may be required on occasion. Diversity Bank of London is an equal opportunity employer committed to inclusion, diversity and belonging. All qualified applicants are welcome and will receive consideration for employment without regard to race, colour, age, religion or religious expression, sex, sexual orientation, gender or gender identity and expression, transgender, national origin, or military veteran status.

About The Role Join our close-knit, dynamic Business Support team, a virtual group dedicated to delivering high-quality, flexible, and effective support across the Dementia Support and Partnerships Directorate. We pride ourselves on being a professional first point of contact and providing a responsive, efficient service that makes a real difference. As a Business Support Officer, you'll play a key role in supporting day-to-day operationssuch as meeting coordination, event planning, travel arrangements, and document handlingas well as contributing to longer-term projects and initiatives. You'll help ensure our systems and processes run smoothly and consistently, supporting colleagues across frontline services and beyond. Interviews will take place the week commencing 15th September. About you You're highly organised, detail-oriented, and thrive in a fast-paced environment. You enjoy juggling multiple tasks and take pride in delivering excellent customer service. You're confident using Microsoft Office and open to learning new systems and ways of working. You'll report to a Business Support Team Leader and work as part of a geographically dispersed team. You'll need to be proactive, adaptable, and comfortable working independently as well as collaboratively. We're especially keen to hear from candidates who: Have extensive experience in administrative support and office systems Are confident using tech tools, databases, and platforms Understand the importance of data protection and inclusive working Are motivated self-starters who enjoy problem-solving and continuous improvement About You About Alzheimer's Society Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime. At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be. Together with our supporters, we're working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. Our commitment to Equity, Diversity, Inclusion & Belonging We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society. We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. Our hiring process During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.Please also contact Alzheimer's Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need. To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice. We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice. We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level. Giving back to you Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society. TPBN1_UKTJ

As a Data Specialist at this tech scaleup in London, you will analyse, collect, sort, and create data solutions that integrate across multiple products. You will steer decisions regarding data and build the models that power their products. You will take client insights and requirements and make them a reality, by developing datasets and operational models to drive innovation into the product development process. You will interpret your clients objectives, desires, and preferences to help the wider technical team understand the opportunities and apply data engineering responsibilities consistently. You will be working on an interesting range of projects that deliver to National Security customers and as such, you will have to hold the highest level of UK Security Vetting (DV), upon application. Key Responsibilities: You will blend Data Engineering and Data Science, and will have experience that might cover a number of the tasks listed below: Data Engineering tasks Manage the implementation and development of integrations between the data warehouse and other systems. Create deployable data pipelines that are tested and robust using a variety of technologies and techniques depending on the available technologies (Nifi, Spark) Build analytics tools that utilise the data pipeline to provide actionable insights into client requirements, operational efficiency, and other key business performance metrics. Complete onsite client visits and provide excellent customer support service. Problem-solve in a pragmatic way, showing direction and technical support for clients whilst being agile in the approach and methodology. Data Scientist tasks Build robust, containerised data science capabilities which are scalable across projects and products (Docker, Kubernetes) Collaborate with technical teams to write production-ready code, ensuring ML and AI models are deployable for your clients and projects. Collaborate with software engineers to design and deploy machine learning services that are accessible via APIs for use in GUIs or direct access. Research, analyse and apply data sets using a variety of statistical and machine learning techniques. Support the analytical needs of the technical team inclusive of cleansing, mapping, statistical inferences, feature engineering and the bespoke data visualisation methods required by each project. Review the execution of software solutions and how these perform for the business and your clients, establishing key findings and commercially minded resolutions. Work with the Business Development team to create proposals and bids for new work. Benefits: £65,000 - £85,000 base + package The business offers genuine autonomy and flexibility. You'd work hybrid working (to client site, as there is no office) You will manage your hours, core hours are 10am - 2pm the other hours you work are up to you. 27 days holiday plus bank holidays and a generous Maternity/Paternity policy. Process: On applying, you can expect a two-stage process which is typically completed in two weeks. You will first have a virtual meeting with the Head of Engineering. This will be a refreshingly open discussion around the company and their journey so far as well as a chance to speak more openly about you and what you enjoy doing. Following this, a final stage 60-minute video call or face-to-face will be arranged where you can expect to delve further into your background and technical skill-set as well as scoping out what a potential role would look like. TPBN1_UKTJ

Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. A little more about your role… As part of the strategic proposals team in the Property and Buildings business unit, the Proposal Manager will work closely with civil & structural, building services and specialist disciplines to position WSP and win profitable business. Reporting to the Sales and Strategic Growth Lead, they will participate in the capture planning process. Once allocated to an opportunity, the Proposal Manager will establish and manage the bid team, liaising with clients and partners as required, organising the appropriate reviews & approval meetings and submitting the proposal. They will lead the development of win strategies, tender planning, written responses, reviews and response delivery including handover to delivery teams of won opportunities. The role may require UK travel. Core Functions: • To lead and manage bids as proposal manager or other roles depending on size and complexity of the bid., • Produce high quality written content as required, • To ensure that the appropriate bid governance and bid review processes are followed., • Support the bid capture planning process, • Work with Prospect Directors to develop winning strategies for the prospect, • Assist in prospect qualification throughout, • To understand internal and external customer requirements and support as required., • Convert knowledge from operational and business development staff into winning solutions and proposals., • To provide challenge to operational, technical, commercial and financial proposals to facilitate the development of solutions that provide greatest benefit for the businesses while delivering customer requirements and needs, • Support lessons learnt from bids. Analyse each bid, including customer feedback, to identify and share good practice with operational, bid and business development staff across the business and suggest improvements to process and team dynamics., • Contributing to the overall development of the SBU proposal team and its services, • Collate market and competitor information that will be useful to WSP in the future. Requirements, • Thorough understanding of private and public sector procurement process, including e-portals., • Sound understanding of the end to end business development process., • Effective verbal and written communicator, team player, collaborative approach., • An acknowledged manager with a demonstrable record of success in winning bids., • A meticulous approach to detail and quality., • Strong project and time management skills with the ability to prioritise., • A pro-active approach, use initiative and take responsibility for own actions., • Ability to assimilate large volumes of information and understand, plan and manage associated workflows., • Develop strong relationships and rapport with external clients and internal colleagues., • Excellent people skills to lead, encourage, motivate and enthuse others., • A passion for quality and continuous improvement with a focus on delivery., • Confidence to delegate to all levels, where required., • Support and promote a culture of continuous improvement. Role Accountabilities The post requires a person who will: • Provide leadership to deliver the optimum quality / price solution, keeping the team well informed, organised and clear of their objectives in terms of the outputs required and their associated timelines., • Work collaboratively with Prospect Directors, bid colleagues, operational managers, sector and commercial teams to develop and/or advise on the development of tailored solutions in response to tender invitations., • Work to understand client needs and advise on and develop the quality and integration of the solution, setting the standard of quality required., • Build relationships quickly to deliver efficient and effective working within newly created bid teams, • Convert knowledge from operational and business development staff into winning solutions and proposals., • Analyse each bid to identify and share good practice with operational, bid and business development staff across the business, providing support to cross cutting initiatives and bids in order for WSP to achieve its corporate objectives., • Collate market and competitor information that will be useful to WSP in future propositions and bids. Qualifications, • Qualified to degree level in an appropriate subject, • Committed to achieving APMP Foundation as a minimum, • IT Literate, in particular use of Desktop Publishing (In Design), • Experience in engineering or construction Knowledge / Experience, • Good experience of producing tenders in the markets that WSP operates in., • An acknowledged bid manager with a demonstrable record of success in winning bids Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today. About Us We are one of the world's leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Belonging We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote our culture of inclusivity. Health & Wellbeing We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you – giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the “WSP My Hour,” allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. Your development We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. #WeAreWSP Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.

: London | Boston | Paris | Chicago | Madrid Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Director – Cusomter Experience, BCG Vantage on our Topic Activation path within BCG's Marketing, Sales, and Pricing (MSP) Practice Area, you will be a key contributor towards the strategic agenda for the Customer Experience sector. You will grow and deploy a team of 4+ Customer Experience Sector experts to provide value added support to the business and be responsible for team’s performance across all KPIs (case billability, quality, content creation, etc.). You will also take ownership for the team's development and career progression. Additionally, you will directly contribute to cases, proposals, client workshops based upon your own extensive experience in the domain. You will support SATT & Conferences, presenting expertise in meetings & conferences. BCG’s Customer Experience consulting team help clients to transform their business at scale, driving cost-effective growth and life-time value through omnichannel and digital strategies. As a Senior Manager – BCG Vantage you will partner with consulting leadership to bring to market new consulting offers and provide case teams with the latest insight and tools to drive client impact. You’ll serve as thought partner and subject matter expert to case teams and consulting leaders, helping to structure and solve complex issues. This is a diverse role that will see you engaged on a variety of product marketing, sales enablement, and expert consulting assignments. You’ll conduct research to support offer development and go-to- market; build / deploy client diagnostics to scope customer experience innovations and improvements; and partner with consulting teams to contribute to proposals and client workshops. Success in this role requires a blend of analytical and creative skills. You’ll need to be able to conduct quant and qual analyses to map customer journeys and assess the business impact of meeting customer needs. You’ll also need to be adept at understanding market priorities and crafting product messaging to communicate our customer experience value proposition and impact. It also requires an entrepreneurial flair. With the advent of AI, customer experiences and expectations are evolving fast. So are our clients. You’ll need to keep ahead of the latest innovations and work to constantly evolve BCG’s CX perspectives, insights, and client diagnostics so that we can answer our clients’ toughest questions. YOU'RE GOOD AT • Deep expertise in customer experiences across online and offline touchpoints, • Developing customer-centric strategies that drive growth, cost efficiency, and lifetime value, • Conducting quant / qual research to understand customer needs and pain points, • Mapping customer journeys, identifying "moments of truth," & designing target experiences, • Scoping & implementing AI, automation, and digital solutions to transform customer engagement, • Building data-driven business cases to prioritize CX investments and innovations, • Communicating with clients and stakeholders, in a credible and confident way, • Working collaboratively and effectively in a group dynamic often virtual, • Proficient in agile ways of working, • Being flexible and bringing a curious and creative mindset, • Navigating complexity and ambiguity What You'll Bring • 7+ years of consulting experience required; candidates with consulting experience preferred, • In lieu of consulting experience, 8+ years minimum industry experience required; 12-14+ years of industry experience strongly preferred, • Bachelor's Degree required (advanced degree preferred), • Fluency in English (must have), • Experience in any of the following sectors: telecom, retail, banking, insurance, or travel (preferred), • Strong business acumen and problem-solving capabilities, • Strong written and verbal communication skills Who You'll Work With As a Director - Customer Experience, BCG Vantage on our Topic Activation path, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Additional info BCG Vantage is a powerhouse of expertise, seamlessly embedded within Practice Areas and markets to drive extraordinary impact. It equips BCG case teams and clients with cutting-edge expertise, proprietary assets, actionable data, and transformative insights that empower our case teams and enable our clients to achieve their aspirations. With global experts across 20 Practices, covering more than 100 topics, sectors and offers, plus four focused geographic markets, BCG Vantage delivers unparalleled depth and breadth of insight & expertise. BCG Vantage consists of three career paths, each playing a crucial role in delivering value to clients, case teams and practice teams. • Integrates into client-facing teams to deliver direct client impact through expertise, know-how, and proprietary tools and assets, • Combines deep domain insights with our know-how and proprietary assets to address targeted challenges directly with clients and project teams; co-creates insights on industry trends and functional topics, proprietary data and tools, and teams to codify IP that all enables BCG to deliver excellent business value with its clients, • Delivers actionable research and insights tailored to the client project’s needs; works with qualitative and quantitative data, conducts research and provides synthesized results from sources including commercial data, public and open source, company and industry research, macro-economic, commodities and trade data Total compensation for this role includes base salary, annual discretionary performance bonus, contributions to BCG’s Profit Sharing and Retirement Fund (PSRF), and a market leading benefits package described below. We expect total annualized compensation for Chicago & Boston based employees to be approximately the following: • Base salary of $174,100, • Annual discretionary performance bonus between 0-30%, • 5% Profit Sharing Retirement Fund (PSRF) contribution, increasing to 10% after two years of service. Contributions are vested immediately and there is no waiting period At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. (Click here )( for more information on E-Verify.

A flexible opportunity that works around you whether you're looking for Full or Part-Time. Imagine working for yourself, close to home, at your pace, around your lifestyle and commitments. Our network of over 1200 local Advisors enjoy these benefits, alongside great earnings. Hillarys, established over 50 years ago, remains the UK's leading provider of window furnishings solutions with an annual turnover of £250m. We're still enjoying strong growth and looking for more Advisors to join our team. As an Installer you will visit customers in their homes to measure and install a fantastic range of products, including shutters. Our team of Design Consultants will process the order and take payment so you can focus on offering great customer service. If this is unlike anything you've done before that's ok – most of our self-employed Advisors started from the same position and have gone on to run successful Hillarys businesses for many years with our support. Some of our installers have experience in construction or trades such as joiners, carpenters, and window or kitchen fitters. Your strong desire to learn and our award winning training will help you succeed. We make it easy to find out more so why not join us on a virtual Discovery Session and learn everything you need to know about being a Hillarys Advisor. You can ask a current Advisor and one of our Area Managers any relevant questions – all from the comfort of your armchair with zero commitment! Work for yourself, not by yourself : the benefits of your own local business, within a model that removes the worries: We're experts in advertising so you won't worry about finding customers Have the confidence that over 70% of customers go on to purchase from their Hillarys Advisor You can focus on outstanding Service, ensuring your customers buy, and come back time and again Flexible hours to suit your lifestyle: manage your own diary and the time you want to commit There's a reason that so many Hillarys Advisors are successful. We're just as committed as you to the partnership – that starts with a comprehensive package: Training-for-life, local business support, a plan that's built around you, and all the things you'll need to ensure a professional approach and finish from day one: All the professional and practical Training you'll ever need as you start and develop your business. Comprehensive Sales Toolkit including complete Product samples, Tablet and software Full Installation Toolkit, including all measuring equipment, and tools (including power tools) A professional image – Hillarys branded clothing, and personalised business cards & leaflets This is wrapped into a one-off investment of just £2995 and we've even got flexible ways to pay to help spread the investment. This is unquestionably the most simple and effective way to access the UK's best opportunity. On top of the points above, you'll need to hold a valid UK driving licence to get to customers locally. To find out more complete the application form online, join one of our 45-minute Discovery sessions and learn about how good a fit Hillarys could be for you? TPBN1_UKTJ

Head of Customer Operations Salary : £35,000 - £40,000 per annum Location : Remote (UK-based preferred) Roto VR is on a mission to revolutionise the way we experience Virtual Reality. Our award-winning Roto VR chairs bring a new level of immersion to gaming, simulation, training, and entertainment. We're scaling fast, selling through global retailers including Amazon, Argos, Best Buy and Costco, and we're looking for a Head of Customer Operations to join our growing team. This is a key role, ensuring that every customer - from hardcore VR gamers to global enterprise clients - receives the world-class service they expect from an innovative tech leader. We're looking for a proactive, customer-focused applicant who has a genuine passion and interest in virtual reality gaming and technology. Must Haves: Genuine enthusiasm for VR and gaming. Strong understanding of Shopify. Proven experience with CRM systems (HubSpot ideal). Solid grasp of logistics (domestic: UK & USA; international). Nice To Haves: Experience in technology product launches. Marketing exposure: Email, Google Ads, Meta Ads. Understanding of China manufacturing and logistics. Hands-on technical support experience with technology products. What You'll Do: Manage our CRM system (HubSpot) and oversee all inbound customer service, sales, technical, and support queries. Lead and coordinate external customer service teams and agents during peak sales and seasonal periods. Collaborate with the Operations team to support global logistics and day-to-day operations. Oversee channel management across Shopify, Amazon, Argos, Best Buy, Costco, and more. Manage refunds, returns, and replacements via international 3PL providers. Take ownership of review site management (Trustpilot, Google Reviews, Judge.me, Amazon, and others). Why Join Roto VR Be part of a fast-growing VR hardware innovator shaping the future of immersive technology. Work independently with a passionate team where your role has a direct impact on customer experience, global expansion and the direction of the company. Opportunity to work across multiple disciplines - operations, logistics, marketing, customer success. Competitive package with room to grow as the company rapidly scales internationally. If this Head of Customer Operations role sounds like your ideal next career opportunity, then apply today with an up-to-date CV. TPBN1_UKTJ

These are exciting times at Hobbs London. We have enjoyed strong growth in recent years and we are not stopping there. We have big plans for the next three years across all of our channels and in the UK and beyond. We want you to be part of that. We are keen to appoint a Junior Online Trading Manager to our Ecommerce team to focus on our international operations and to support us in achieving our short medium and long term ecomm objectives. What you'll be doing Your Duties and Responsibilities as Junior Online Trading Manager will include: Managing the day-to-day trade operations of Hobbs.com Update and maintain planning documents for the trading calendar in line with campaign briefs and site merchandising Maintaining and optimising on-site customer journey for all devices and customer groups in line with the business goals and trading plan Ensure all key products and categories are communicated effectively and sales are maximised Manage promotional setup including campaigns, source codes and coupon codes Use website analytics to monitor KPIs, identify opportunities and make recommendations for improvements Work closely with the digital marketing team to identify trading opportunities for their channels Effectively manage, motivate, and develop two direct reports What you need: To be successful as Junior Online Trading Manager you will have previous experience in a trading role with an online retails business and some exposure to Salesforce Commerce Cloud. You will be highly analytical and commercially driven with good Excel skills. This role will suit a highly organised with strong attention to detail able to manage their workload and meet deadlines. What's in it for you: In return we offer a competitive salary and benefits including: Staff Discount Discounts across your favourite brands Virtual GP Service Virtual Wellbeing and Counselling Service Financial Wellbeing Support Early Pay through Access Early Pay Hobbs London is a luxury womens fashion brand, showcasing timeless British style and expert craftsmanship. Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoes label to a global brand synonymous with the best of British design. Season after season, each Hobbs collection embodies the multifaced nature of our modern woman we pride ourselves on crafting pieces she loves to wear. Tailored to be feminine, youll find everyday polish alongside standout event dressing. Since becoming part of TFG London in 2017, a listed retail conglomerate owning Phase Eight, Hobbs London, Whistles and Inside Story in the UK, we have seen growth and development prospects across the business. TFG London Inclusion and Diversity statement of commitment: At TFG London and across all our brands we are committed to creating an inclusive culture that welcomes, develops and celebrates a diversity of backgrounds, experiences, cultural references and ideas and opinions within our business. We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated. TPBN1_UKTJ

Job Title: Car Sales Executive Location: Toyota Bromley Salary: £20,000 basic + OTE up to £65,000 Guaranteed commission paid while on annual leave. Hours: Monday to Friday: 08:30 18:00 (with a set day off in the week), Saturday: 09:00 17:00, 1 in 3 Sundays: 10:00 16:00 Job Type: Full-time, Permanent Company Car Provided Drive Your Sales Career Forward Join the Toyota BromleySales Team Are you a results-driven and customer-focused professional with car sales experience? Were growing our team at Toyota Bromley and looking for an enthusiastic Car Sales Executive to help drive our volume sales performance. With a strong customer base, supportive management, and a highly recognisable brand, this is your opportunity to thrive in a fast-paced retail environment. What Youll Do: Engage customers in the showroom, by phone, and online to understand their needs Recommend suitable vehicles, finance packages, and add-ons to create a complete solution Manage the full sales process from initial enquiry to handover and post-sale follow-up Meet and exceed personal and team sales targets (average of 15 vehicles per month) Ensure every customer receives a first-class experience and professional support Maintain up-to-date product knowledge, including hybrid and electric vehicle options Accurately complete paperwork and system entries to support a seamless transaction What Were Looking For: Previous experience in car sales is essential , ideally in a volume dealership environment Proven ability to meet targets and deliver high levels of customer satisfaction Strong communication and negotiation skills A proactive, energetic, and professional approach Well-organised with strong attention to detail A full UK driving licence is required Confident in using CRM and dealer systems (training provided) Why Join Jemca? At Toyota Bromley , part of Jemca Car Group , youll join a growing sales team. Were passionate about developing talent and offer genuine opportunities for progression in a supportive and forward-thinking environment. Your Benefits: Earnings & Progression: £20,000 basic salary + OTE up to £65,000 Uncapped commission structure Guaranteed commission paid while on annual leave Company car provided Career development within Jemcas network of 11 Toyota and Lexus sites Ongoing training and support from Toyota GB Car & Lifestyle Perks: Staff Car Scheme Drive a new Toyota or Lexus every 69 months with no deposit and low monthly payments Vehicle Purchase & Servicing Discounts For you and your immediate family Perkbox Membership Access discounts from major retailers, plus wellness perks and free monthly treats Health & Wellbeing: Virtual GP Access 24/7 consultations and mental health support for you and your family Permanent Health Insurance Financial support in case of long-term illness Life Assurance Peace of mind for your loved ones Free Eye Test Vouchers Redeemable at Specsavers Work-Life Balance & Recognition: 6 Weeks Annual Leave , increasing with length of service Holiday Carry-Over Option Carry over up to 1 week annually Long Service Awards Including bonuses of up to £1,500 and additional leave Celebration Gifts Recognising key life moments like birthdays, weddings, and new arrivals Financial & Retirement Planning: Aviva Pension Scheme Employer contributions with access to financial planning tools Employee Assistance Programme (EAP) 24/7 confidential support for health, legal, financial, and emotional concerns About Us: Jemca Car Group is one of the UKs most established Toyota and Lexus dealer groups, operating across 11 locations with more than 500 employees. We are committed to excellence in customer service, innovation, and employee development. As part of the Toyota Bromley team, you'll play a key role in connecting customers with high-quality vehicles and services while building a rewarding long-term career. Whats Next? If you have the experience and drive to deliver outstanding results and customer experiences, we want to hear from you. Apply now and become our next Car Sales Executive at Toyota Bromley . Reference: INDJEM Consultant: Chanté Budhoo TPBN1_UKTJ

Store Manager –£33,700 + Bonus per annum Location: Wimbledon, Merton, Greater London, United Kingdom Join the UK's Fastest-Growing Toy Retailer! Are you ready to embark on an exciting journey with the UK's fastest-growing toy retailer? We're on a mission to become the best-loved toyshop, and we want you to be part of it! We are currently seeking a Store Manager to join our dynamic team in Wimbledon, Merton, Greater London, United Kingdom on a full-time, permanent basis. As our Store Manager , you will receive a competitive salary of £33,700 + Bonus per annum, along with a fantastic range of benefits, including the unique opportunity to dual manage the local Tesco concession. Toy retailing is demanding, hands-on, and fast-paced, but it is also fun—every day brings new challenges. To excel as our Store Manager , you must be a competitive commercial manager with a natural retail ‘trader' instinct, thriving in a volume-driven, highly seasonal trading environment. At The Entertainer, we pride ourselves on being a family-run business and the UK's largest independent toy retailer, with over 165 locations nationwide. With our recent acquisition of the Early Learning Centre, we are expanding our reach even further. As a forward-thinking toy retailer, we're growing our online and high street presence. Our concession spaces in Tesco, M&S, and Matalan allow us to showcase our toys while providing customers with exceptional service, expert knowledge, and a delightful shopping experience. Why Join Us as Our Store Manager? We genuinely care about our people, our customers, and the communities we serve. As our Store Manager , you'll enjoy a friendly, supportive culture where training and development take centre stage, helping you to ‘aim higher' in your retail career. In return for your hard work and commitment as our Store Manager , you'll enjoy fantastic benefits such as: Flexible access to your pay via MyView PayNow Retail Trust benefits, including Virtual GP access Birthday leave and 30 days of holiday An annual bonus scheme Pension salary sacrifice Generous toy discounts Enhanced maternity and paternity pay High street and leisure discounts A cycle-to-work scheme Life cover Key Responsibilities of Our Store Manager: As our Store Manager , your duties will include: Taking accountability for the sales and trading performance of your locations, using our trade reporting tools to optimise trading space. Acting as a brand ambassador for our Tesco partners, building strong relationships with Tesco management and inspiring your team to deliver The Entertainer experience. Developing your team to provide exceptional customer service supported by excellent product knowledge. Implementing and executing promotional changes and maintaining high merchandising standards on the shop floor. Coaching your team to achieve fantastic sales results. Building external relationships to promote your store and drive sales growth. What We're Looking For in Our Store Manager: We are looking for a positive, people-focused individual who is excited about our brand and product ranges. You should be: Tech-savvy and confident with new technology. Resilient and adaptable, capable of planning and delivering operational activities under pressure. A strong leader with excellent people skills to inspire and motivate your team to make us the best-loved toyshop. Ideally, you will currently be working as an experienced Assistant or Deputy Manager looking to take the next step in your career. If you're a competitive and commercial retailer ready to make an impact, we encourage you to apply today with your up-to-date CV to become our new Store Manager ! Join us and help shape the future of play! TPBN1_UKTJ

Job Title: Service Advisor Location: Toyota Croydon Salary: £28,000 basic + OTE up to £40,000 per annum (uncapped upsell commission) Hours: Monday to Friday: 08:00 18:00, 1 in 3 Saturdays: 08:00 13:00 Job Type: Full-time, Permanent Guaranteed bonus while on holiday and training Drive Customer Excellence Join the Toyota Croydon Aftersales Team as a Service Advisor! Are you a people-oriented professional with experience in vehicle servicing or customer support? Were growing our team at Toyota Croydon and looking for an enthusiastic Service Advisor to deliver exceptional customer experiences while maximising upsell opportunities. With full manufacturer training and a supportive team, this is a great opportunity to develop your career with a leading automotive brand. What Youll Do: Engage with customers in person and over the phone to discuss their service and MOT needs Book appointments from the lead qualification team Recommend suitable maintenance and repair solutions based on customer needs and budget Clearly explain work required, associated costs, and timeframes Maintain regular contact with customers and keep them informed on progress Provide a professional, honest, and transparent aftersales experience Upsell additional services and plans where appropriate Meet individual and team targets across upsells and customer satisfaction What Were Looking For: Experience as a Service Advisor or in a similar customer-facing automotive role Excellent communication and interpersonal skills Sales-driven mindset with a strong focus on customer satisfaction Organised, professional, and calm under pressure Able to work efficiently in a fast-paced environment A full UK driving licence is essential Why Join Jemca? At Toyota Croydon, part of Jemca Car Group, youll be joining a customer-focused team within one of the UKs most established Toyota and Lexus dealership groups. With ongoing support, internal development, and strong brand backing, this is a workplace where you can truly thrive. Your Benefits: Earnings & Progression: £28,000 basic salary + OTE up to £40,000 per annum Uncapped upsell commission Team bonus scheme Guaranteed bonus while on holiday and training Career development across 11 Toyota and Lexus dealerships Full manufacturer training and support Car & Lifestyle Perks: Vehicle Purchase & Servicing Discounts For you and your family Perkbox Membership Access major retailer discounts, wellness tools & monthly treats Health & Wellbeing: Virtual GP 24/7 health consultations and mental wellbeing support Life Assurance & Long-Term Illness Cover Free Eye Tests at Specsavers Work-Life Balance & Recognition: 6 Weeks Annual Leave (rising with service) Holiday Carry-Over Option Long Service Awards & Bonuses (up to £1,500) Celebration Gifts Birthdays, weddings, new arrivals Financial & Retirement Planning: Aviva Pension Scheme with employer contributions Employee Assistance Programme 24/7 support for health, finance, legal, and emotional matters About Us: Jemca Car Group is a leading UK Toyota and Lexus retailer, operating across 11 locations with over 500 employees. Were known for delivering outstanding service, embracing innovation, and putting employee development at the heart of everything we do. As a Service Advisor at Toyota Croydon, youll help ensure every customer feels supported and informed, while building a rewarding long-term career with one of the industrys most reputable names. Whats Next? If youre ready to take the next step in your aftersales career and thrive in a fast-moving, customer-driven environment we want to hear from you. Apply now and become our next Service Advisor at Toyota Croydon. Reference: INDJEM Consultant: Chanté Budhoo TPBN1_UKTJ

This Role: Carpenter - Multi-Skilled Covering South London Postcode Region: SE, SW (south of the river), SMC, R0RH (minimal stock) Salary: Banding: £37,490 - £39,463 Would you like to work for a company that can offer 28 days of annual leave plus bank holidays, a healthcare cash plan, matched pension contribution scheme and cashback on purchases from some of the countrys biggest retailers? A company that can also offer you full uniform and all required PPE, the latest handheld technology, Company vehicle and access to regular employee forums and feedback groups? Then please read on..... The Role We are recruiting for an experienced multi-skilled Carpenter with experience of working within a social housing or local authority environment. You will undertake carpentry and other trade repairs and maintenance work, to provide high quality, right first time, cost effective building services to the business and its customers. To be considered for this position it is essential that you have the ability to undertake associated trade tasks within competency, NVQ2 qualification or equivalent and long term relevant trade experience. Please only apply if you have experience working as a carpenter with extended skills having previously worked in social housing. You will conduct work in accordance with current legislation, British Standards, Codes of Practice, safe systems of work and recognised industrial standards for such work, minimizing damage to the fabric of the property. Please refer to the full job description before applying. You will need a full driving licence and will be provided with your own Metworks van for working hours. To meet our commitment to providing safe, high quality services to our customers we will complete a standard level background check with the Disclosure and Barring service, once an offer of employment is made. As standard you will be added to the DBS updating service with a new check being carried out on a 3 yearly basis. The cost of a DBS will be paid for by the organisation. Please note :- we do not currently offer visa sponsorship. Whats in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional Beliefs day once a year to have an extra a day off Supported family friendly approach with extended parental leave Enhanced pension with matched contributions of up to 9% Option to buy or sell up to 5 days annual leave per year Life assurance cover 3 x your salary Cycle2work scheme Hybrid Working - Dependent on job role and department Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit interest free loan to help with rental deposits and season Ticket loan Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation About us We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH. Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively Serving people better every day to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and others wellbeing. We provide a platform of Network groups for employees to share views, tell us what were doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:- Gender Ethnicity LGBTQ+ Disability Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment. TPBN1_UKTJ

An exciting new National Trunking Manager opportunity at DX! All about you You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers. About us We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Express provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise. What will it feel like to be part of our team? At DX, we know our people are our foundation of success. We'll give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise. Role summary: To provide quality management for the DX Express network Trunking, to ensure all aspects of the operation are maintained in line with procedures and ensuring all internal and external Customer SLAs/KPIs are met, whilst maintaining strict controls on the direct costs and staffing levels. Being a strong leader working closely with all depot General Managers and Regional Directors to ensure on time hub performances at optimum cost and quality service to all depots Key responsibilities Manage and control the day to day scheduling of all DXE Trunking. Build and develop the relationship between the hubs, and depots to drive efficiency and good practice throughout the network while improving SLAs and trunk departure times. As senior manager for Health and Safety you will promote safe working with regular meetings and working closely with the Safety reps. To support the Director of Hubs and Trunking in the roll out of new products and processes To identifying and achieve efficiency savings and cost/productivity reviews To have a flexible approach towards shift patterns in order to be able to work between both AM and PM shifts as the operation requires To drive and improve multi skill training within the Hub transport team but also working closely with all depots Compliance with all security standards required surrounding Customer contracts. Deliver on time trunking Direct liaison point with Customers where required to ensure swift resolution to any queries. Undertake regular review of volume forecasts and amend resource planning as appropriate to stay in line with the CPI measures. Clear control measures in place to delivery and drive through KPI achievement. To encourage a positive working environment that delivers excellent service levels for the Customers and generates revenue for the business. Implement and maintain best operational practices through management of the SOPs. Maintain network volume forecasting working with all depots. Have a proactive approach for planning peak operations working with all business stakeholders Maintain the transport and hub BCP working with GM Hub Operations. Manage and authorise timing changes for trunks through the network Great Customer service - every time Essential criteria for this role Experience of managing a budget in an environment where fluctuating volumes need to be forecast and responded to. Experience of managing a team Strong computer literacy Great communicator Ability to liaise and influence across functional heads Ability/ experience in managing change Previous experience in the Mail, Parcels or Distribution Industry in a Hub environment is essential Additional information on this role If you have previous experience of managing teams in fast-paced mail/distribution environments and have the ambition to develop your leadership skills, then we would love to hear from you. Benefits: Competitive Rates of Pay Company Funded Health Cash Plan Holidays: 25 days increasing with length of service + bank holidays Long Service Recognition scheme Enhanced Maternity & Paternity Company Pension Scheme Life Assurance Employee Assistance programme including 24/7 Virtual GP DX Discounts Portal Excellent opportunities for career progression and more!! We look forward to hearing from you! TPBN1_UKTJ

Proven experience in a customer service, call center, or virtual assistant role.

Entry Level Virtual Communications Booking Assistant. In this client-facing role, you’ll support the travel booking process through clear communication and exceptional customer service. From initial inquiries to finalized bookings, you’ll help ensure each traveler receives personalized, stress-f