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Job Title: Warehouse Team Lead / Stock Controller Location: Twickenham, London Company: SFI Logistics About SFI Logistics SFI Logistics is one of London’s leading logistics and installation partners for commercial furniture projects. We work with major corporate clients, furniture manufacturers and dealers delivering complex workplace installations across the UK. Our warehouse is the operational backbone of these projects. We are looking for a highly organised, hands-on Warehouse Team Lead / Stock Controller who takes pride in running a tight operation and keeping inventory under control. The Role You will be responsible for warehouse organisation, inventory accuracy, stock control and supervising the warehouse team. This role requires someone who is detail-oriented, structured and comfortable taking ownership of the warehouse environment. Key Responsibilities • Full responsibility for warehouse stock control and inventory accuracy., • Manage goods in / goods out, checking deliveries and allocating storage locations., • Ensure all project materials are correctly prepared and staged for installation teams., • Conduct regular stock checks and audits., • Investigate and resolve discrepancies quickly., • Maintain a clean, organised and safe warehouse environment., • Supervise warehouse operatives and coordinate daily warehouse activities., • Work closely with project managers and operations teams to ensure projects run smoothly. Requirements • Proven experience in warehouse operations and stock control., • Experience leading or supervising warehouse staff., • Strong organisational skills and attention to detail., • Comfortable using warehouse management or inventory systems., • Reliable, proactive and able to take ownership of processes., • Experience in furniture logistics, removals, installation logistics or project logistics is highly desirable. What We Value • People who take pride in running a tight, organised operation., • Individuals who solve problems rather than wait for instructions., • Team leaders who maintain high standards and keep the warehouse running efficiently. Location: Twickenham • Salary: Competitive depending on experience., • Excellent bonus potential, • Be part of a fast-growing, dynamic organisation

Our well known client looking for a Warehouse Operations Manager who is responsible for the operational leadership and service delivery of their primary UK airfreight gateway near Heathrow. Must have Airfreight experience. Managing a team of 6 direct reports and approximately 140 indirect reports. The role oversees all warehouse and gateway cargo activities, ensuring the safe, compliant and efficient handling of import and export airfreight. Operating within a highly regulated environment, you will ensure compliance with aviation security, dangerous goods, GDP/MHRA and health & safety requirements while maintaining high standards of operational performance and customer service. You will lead a large operational team within a complex, unionised environment and work closely with internal departments, regulatory authorities and customers to deliver operational excellence. The role requires strong leadership, effective resource management and a commitment to continuous improvement. Key Responsibilities: • Lead the operational delivery of the primary UK airfreight gateway, overseeing all warehouse and gateway activities at the Heathrow depot., • Ensure the efficient and compliant handling of import and export airfreight in line with regulatory, security and operational standards., • Develop and maintain strong working relationships across operational departments to support service delivery and internal and external customer satisfaction., • Act as, or develop into, an Aviation Security Nominee joining the team for the site in accordance with CAA aviation security requirements., • Oversee Dangerous Goods compliance and operational training in conjunction with the UK Airfreight Compliance Manager., • Ensure full compliance with GDP/MHRA requirements in partnership with the site Responsible Person., • Manage operational resources with 6 direct reports across a complex shift pattern consisting of approximately 140 unionised employees., • Maintain high standards of yard and warehouse housekeeping and maintenance in collaboration with the Facilities Manager., • Oversee the management, compliance and training related to Material Handling Equipment (MHE), including supplier management and procurement., • Promote and drive a strong culture of Health & Safety in partnership with the National Health & Safety Manager., • Develop and utilise operational performance metrics to drive service quality, productivity and efficiency., • Champion continuous improvement initiatives and support the implementation of new technologies as part of the First Choice programme., • Foster an engaged and communicative working environment while maintaining clear routines, standards and operational discipline., • Ensure all operational activities and interactions comply with the clients Code of Conduct and all relevant compliance requirements, including anti-corruption policies., • Contribute to and support continuous improvement initiatives across the operation. Skills and Experience: • Highly self-motivated with the ability to manage multiple priorities and meet operational deadlines., • Strong leadership and people management skills, with experience managing large teams within a unionised environment., • Excellent communication and interpersonal skills with the ability to engage effectively at all levels of the organisation., • Strong knowledge of freight forwarding operations and airfreight import/export processes., • Experience operating within regulated environments, including Aviation Security, Dangerous Goods by Air, ADR and GDP/MHRA requirements., • Strong analytical capability with the ability to interpret operational data and develop meaningful performance metrics., • Commercial awareness with experience managing operational budgets and understanding P&L performance., • Confidence to challenge existing processes constructively and drive operational improvements., • Ability to obtain and maintain required security clearances including 5-year referencing, DBS and Counter Terrorism Check (CTC)., • Good knowledge of Microsoft products, Cargowise, Atlas and ICE would be an advantage

Job Title: Purchasing Administrator Location: Greenford, West London Reporting to: Purchasing Manager Salary: £34,000 annually Working Pattern: Full-time Hybrid, based at our Greenford site 3 days a week minimum About Us At Borough Broth, we’re driven by a mission to deliver organic, nourishing, and delicious food while being committed to sustainability, transparency, and creating food that’s as convenient as it is wholesome. We are a fast growing, values led manufacturing business with a collaborative culture and a deep passion for real food. In Autumn 2026 we will be moving into a brand new manufacturing facility in Greenford to support the next ten years of growth. Role Purpose The Purchasing Administrator supports the Purchasing Manager in ensuring raw materials, ingredients and packaging are ordered accurately and delivered on time to support production. This role is key to maintaining smooth day-to-day purchasing operations, managing supplier communication and keeping purchasing records accurate. Key Responsibilities Purchasing & Order Management • Raise purchase orders for ingredients, packaging and other production materials, • Track and monitor orders to ensure on-time delivery, • Maintain accurate purchasing records in internal systems, • Update delivery schedules and communicate changes with production and warehouse teams Supplier Coordination • Liaise with suppliers regarding order confirmations, lead times and delivery updates, • Support the Purchasing Manager in managing supplier relationships, • Resolve basic order or delivery queries Stock & Inventory Support • Assist with monitoring stock levels of key ingredients and packaging, • Flag potential shortages or delays, • Support stock reconciliation and reporting Administration & Data Management • Maintain accurate purchasing documentation and supplier information, • Update pricing and product data, • Assist with purchase order matching and invoice queries Cross-Team Coordination • Work closely with production, warehouse and finance teams, • Ensure purchasing information is communicated clearly across departments Skills & ExperienceEssential • Strong organisational and administrative skills, • High attention to detail, • Comfortable working with spreadsheets and inventory management systems, • Good communication skills, • Ability to manage multiple tasks and deadlines Desirable • Experience in purchasing, procurement or supply chain administration, • Experience in food manufacturing or FMCG, • Familiarity with stock management systems About You • Highly organised and proactive, • Strong attention to detail, • Good problem-solving mindset, • Comfortable working in a fast-paced production environment, • Team player with a collaborative approach Why Join Us • Be part of a growing, mission-led company that’s redefining what good food means., • Collaborate with a passionate and supportive team., • Work in an environment that values sustainability, people, and purpose as much as performance.

We are seeking an experienced Warehouse Team Lead / Stock Controller to take ownership of day-to-day warehouse operations. You will oversee stock integrity, coordinate warehouse activities and support a small team to ensure materials flow efficiently through the operation. Lead warehouse operatives,

Lead and manage warehouse operations during your shift. Proven experience in a supervisory or managerial role within warehouse, logistics, or manufacturing. Proficiency in Excel and warehouse management systems.

Ancillary Services Manager Location: Heathrow Consolidation Centre (HCC) Reports to: Head of Customer Experience About the role We are looking for an experienced and proactive Ancillary Services Manager to lead and develop operational teams across multiple departments at Heathrow Consolidation Centre. This is a varied leadership role with responsibility for Multiuser Warehouse operations, Additional Services, Customer Service, short-term strategic delivery, and quality assurance. You will play a key role in ensuring safe, efficient, compliant day-to-day operations while also driving process improvement, financial control, service excellence, and revenue growth. The successful candidate will be a strong people leader with excellent operational knowledge, commercial awareness, and the ability to turn business priorities into clear, actionable plans. Key responsibilitiesMultiuser Warehouse (MUW) • Manage day-to-day Multiuser Warehouse operations, ensuring safe, efficient and compliant performance., • Act as the subject matter expert for OMNI and SOM systems, troubleshooting issues and resolving them wherever possible before escalating...

Job Description Ancillary Services Manager Location: Heathrow Consolidation Centre (HCC) Reports to: Head of Customer Experience About the role We are looking for an experienced and proactive Ancillary Services Manager to lead and develop operational teams across multiple departments at Heathrow Consolidation Centre. This is a varied leadership role with responsibility for Multiuser Warehouse operations, Additional Se... ZIPC1_UKTJ

Lead and manage warehouse operations during your shift. Proven experience in a supervisory or managerial role within warehouse, logistics, or manufacturing. We're Hiring: Shift Manager Warehouse Operations.

Job Title: Purchasing Administrator Location: Greenford, West London Reporting to: Purchasing Manager Salary: £34,000 annually Working Pattern: Full-time Hybrid, based at our Greenford site 3 days a week minimum About Us At Borough Broth, we’re driven by a mission to deliver organic, nourishing, and delicious food while being committed to sustainability, transparency, and creating food that’s as convenient as it is wholesome. We are a fast growing, values led manufacturing business with a collaborative culture and a deep passion for real food. In Autumn 2026 we will be moving into a brand new manufacturing facility in Greenford to support the next ten years of growth. Role Purpose The Purchasing Administrator supports the Purchasing Manager in ensuring raw materials, ingredients and packaging are ordered accurately and delivered on time to support production. This role is key to maintaining smooth day-to-day purchasing operations, managing supplier communication and keeping purchasing records accurate. Key Responsibilities Purchasing & Order Management • Raise purchase orders for ingredients, packaging and other production materials, • Track and monitor orders to ensure on-time delivery, • Maintain accurate purchasing records in internal systems, • Update delivery schedules and communicate changes with production and warehouse teams Supplier Coordination • Liaise with suppliers regarding order confirmations, lead times and delivery updates, • Support the Purchasing Manager in managing supplier relationships, • Resolve basic order or delivery queries Stock & Inventory Support • Assist with monitoring stock levels of key ingredients and packaging, • Flag potential shortages or delays, • Support stock reconciliation and reporting Administration & Data Management • Maintain accurate purchasing documentation and supplier information, • Update pricing and product data, • Assist with purchase order matching and invoice queries Cross-Team Coordination • Work closely with production, warehouse and finance teams, • Ensure purchasing information is communicated clearly across departments Skills & ExperienceEssential • Strong organisational and administrative skills, • High attention to detail, • Comfortable working with spreadsheets and inventory management systems, • Good communication skills, • Ability to manage multiple tasks and deadlines Desirable • Experience in purchasing, procurement or supply chain administration, • Experience in food manufacturing or FMCG, • Familiarity with stock management systems About You • Highly organised and proactive, • Strong attention to detail, • Good problem-solving mindset, • Comfortable working in a fast-paced production environment, • Team player with a collaborative approach Why Join Us • Be part of a growing, mission-led company that’s redefining what good food means., • Collaborate with a passionate and supportive team., • Work in an environment that values sustainability, people, and purpose as much as performance.

A global logistics service provider in Uxbridge seeks an experienced Warehouse Manager to oversee operations and lead a team in a dynamic, compliance-focused environment. Candidates should have 7–10 years of warehouse management experience and a strong understanding of regulatory compliance.

A global logistics company is seeking an experienced Warehouse Manager to lead a diverse team in Uxbridge, UK. The ideal candidate will possess 7-10 years of warehouse management experience and a strong knowledge of Air & Ocean freight processes.

A leading global logistics provider is seeking an experienced Warehouse Manager for their Uxbridge branch. The ideal candidate will oversee a team in a 24/7 logistics operation, ensuring compliance with CAA, GDP, and H&S regulations. The role requires a proactive leader with 7-10 years of experience

We are looking for two PM Shift Team Leaders with a variable shift pattern from 1.00pm to 4.30am. PRIMARY RESPONSIBILITIES The B&S Distribution Team Leader is responsible for supervising day-to-day warehouse picking, packing, and distribution activities to ensure accurate, compliant, and timely delivery of pharmaceutical products. This role ensures adherence to GDP, safety, and quality standards, while leading and developing a high-performing warehouse team. Key Responsibilities: Operational Leadership * Lead, supervise, and coordinate picking, packing, and dispatch activities * Allocate daily workloads and manage shift planning to meet distribution targets * Ensure accurate order fulfillment in line with customer and regulatory requirements Compliance & Quality (GDP) * Ensure strict adherence to Good Distribution Practice (GDP) * Maintain proper handling of temperature-sensitive, controlled, and hazardous pharmaceutical products * Ensure accurate batch, expiry date, and serialization controls * Support audits, inspections, and CAPA implementation Inventory & Systems * Oversee picking accuracy using WMS/Kisoft systems * Conduct and support cycle counts and stock reconciliations * Investigate and resolve discrepancies, damages, and shortages * Ensure FEFO/FIFO compliance Team Management & Training * Conduct onboarding and continuous GMP/GDP training * Monitor performance, attendance, and compliance behavior * Enforce SOPs, safety rules, and company policies Health, Safety & Environment * Ensure compliance with workplace health and safety regulations * Promote a clean, organized, and audit-ready warehouse environment * Report and investigate incidents, near-misses, and hazards Continuous Improvement * Identify process improvement opportunities to enhance efficiency and accuracy * Participate in Lean, 5S, or operational excellence initiatives Experience * 3–5 years of warehouse or distribution experience in pharmaceutical, healthcare, or regulated industries * Minimum 1–2 years in a supervisory or team leader role Skills & Competencies * Strong knowledge of GDP principles * High attention to detail and accuracy and leadership and people management skills * Problem-solving and decision-making ability and proficiency in WMS systems * Effective communication and reporting skills and ability to work under pressure and meet tight deadlines Physical & Work Requirements * Ability to work shifts, weekends, or overtime as required * Capability to work in temperature-controlled environments (cold chain) * Manual handling and standing for extended periods

This is an excellent opportunity for a Depot Support Operative to work as part of the team at our depot in Uxbridge, West London. We are seeking a Depot Support Operative to assist in all labouring duties and to support all aspects of the transport and engineering functions at the depot. You must be a great team player, be reliable and have a keen desire to learn within an engineering environment. Responsibilities include: - Work with drivers to ensure all trucks are loaded in a safe and efficient manner. Pick and make available machines for drivers as notified on Transport planning sheets. Ensure all vehicles and drivers have loads available to maximise driving hours and vehicle efficiency. Ensure all diesel machines have tanks filled and chargeable invoicing information is competed daily. Ensure machine layout is maintained/improved to use available yard space efficiently. Park all machines after engineers have parked in laydown area. Complete planned maintenance activities including work to improve machine standards in the depot (cleaning and painting) and within Livery guidelines. Improve/organise engineers stores to ensure efficient use of parts in line with the LSM. Be an ambassador for and ensure compliance of Quality, Health, Safety and Tech X standards and policies. Act as an ambassador for the company, providing a high standard of customer care and being polite at all times. Maintain high levels of personal appearance, ensuring uniform and personal protective equipment are used correctly. Support the Location/Workshop Service Manager, Senior Service Engineer & the shift supervisor in the effective running of maintenance operations. Provide general depot maintenance where required Ensure electric machines are on charge before and after inspection Provide on-site support when required Use the internal mobile application to complete specified tasks planned by the LSM/WSM or SSE. The ideal candidate will have: - Reliable and punctual Basic understanding of powered access Keen to learn and progress within an engineering environment Flexible attitude Ability to work as a team player in a reactive working environment Full UK Drivers Licence Forklift Licence desirable In return you will receive: A Competitive Salary Health Cash Plan Auto enrolment pension scheme 25 days holiday Lifestyle Benefits – discount on selected high street stores Part of the Loxam Group, Nationwide Platforms are the UK's leading specialist provider of Powered Access rental equipment, with the largest and broadest fleet, local depots spread across the country and our wealth of experience partnering with companies in a variety of sectors including Construction, Warehouse & Distribution, Aviation, Facilities Management, Industrial Services, Telecoms and Media, our customers can depend on us to provide the right solution to support their every working at height need. At Nationwide Platforms, your safety is absolutely our priority. Our award winning BlueSky Solutions and Training division offer our customers access to the latest and safest ways to work and through long standing partnerships with our manufacturers, we will always provide equipment that will lead the way to a safer industry. Some of our innovations include the award-winning secondary guarding systems and Harness ON™, a range of pioneering Material Handling Attachments (MHAs), and the SkySentry™ control and monitoring system. At Nationwide Platforms, we are dedicated to fostering a diverse, equitable, and inclusive workplace. We recognise that a variety of perspectives, experiences, and backgrounds is crucial to our success in the Powered Access industry. Our commitment is to ensure that every employee feels respected, valued, and supported in their work environment

Diamond Search Recruitment is proud to be representing our client in the search for an experienced and driven Buying & Warehouse Manager The Opportunity Our client is seeking a highly capable Buying & Warehouse Manager to lead purchasing, negotiation, stock control and warehousing operations. This is a key management role responsible for ensuring continuity of supply, cost efficiency and operational excellence across the business. The successful candidate will play a critical role in sourcing goods and services, managing supplier relationships, overseeing stock control and warehouse functions, and supporting continuous improvement initiatives across the organisation. Key Responsibilities Purchasing & Procurement * Source, negotiate and purchase goods, materials, components and services in line with cost, quality and delivery targets * Prepare and raise purchase orders and manage order schedules * Build, maintain and manage professional supplier relationships * Ensure compliance with company purchasing policies and procedures * Conduct research to identify new suppliers and components * Monitor supplier performance and compile evaluation data * Resolve supplier issues relating to price, quality, delivery or invoices * Negotiate rebate structures and drive cost reduction initiatives * Monitor market trends and competitor activity * Provide cost analysis and support cost-saving programmes * Identify risks and opportunities within the supply chain Warehouse & Stock Control * Ensure the smooth and efficient running of the warehouse * Maintain adequate stock levels to support operational continuity * Balance stock levels and purchasing activity to protect company cash flow * Manage Goods In, Despatch and warehouse operations * Lead and develop Buying and Warehouse teams Operational & Compliance * Liaise with Operations, Technical, Sales and Engineering teams to ensure business efficiency * Ensure adherence to health, safety, environmental and quality standards * Support continuous improvement and business enhancement initiatives * Prepare reports and updates as required Knowledge & Experience Relevant experience in a senior or management role Previous experience within a purchasing team, ... food manufacturing sector Strong understanding of purchasing processes, negotiation and commercial cost breakdown Sound knowledge of documented policies and procedures Understanding of Quality Management systems Working knowledge of Food Hygiene policies Basic knowledge of Health & Safety procedures Strong planning and organisational skills Ability to work independently and as part of a team Skills & Key Attributes Excellent negotiation and influencing skills Strong problem-solving ability Resilient and results-driven Able to build productive working relationships at all levels Effective communicator with strong interpersonal skills Strong commercial awareness with a focus on cost reduction and value-add Highly organised with strong time management skills Advanced Excel skills essential; working knowledge of SAP preferred Qualifications CIPS (Chartered Institute of Procurement & Supply) qualification or similar – desirable This is an excellent opportunity for a commercially astute and operationally strong professional to join a well-established organisation and make a tangible impact. To apply or for a confidential discussion, please contact Diamond Search Recruitment. Diamond Search Recruitment is acting as an employment agency regarding this vacancy

Job Title: Warehouse Team Lead / Stock Controller Location: Twickenham, London The Client are one of London’s leading logistics and installation partners for commercial furniture projects. We work with major corporate clients, furniture manufacturers and dealers delivering complex workplace installations across the UK. Our warehouse is the operational backbone of these projects. We are looking for a highly organised, hands-on Warehouse Team Lead / Stock Controller who takes pride in running a tight operation and keeping inventory under control. The Role You will be responsible for warehouse organisation, inventory accuracy and supervising the warehouse team. This role requires someone who is detail-oriented, structured and comfortable taking ownership of the warehouse environment. Key Responsibilities • Full responsibility for warehouse stock control and inventory accuracy. • Manage goods in / goods out, checking deliveries and allocating storage locations. • Ensure all project materials are correctly prepared and staged for installation teams. • Conduct regular stock checks and audits. • Investigate and resolve discrepancies quickly. • Maintain a clean, organised and safe warehouse environment. • Supervise warehouse operatives and coordinate daily warehouse activities. • Work closely with project managers and operations teams to ensure projects run smoothly. Requirements • Proven experience in warehouse operations and stock control. • Experience leading or supervising warehouse staff. • Strong organisational skills and attention to detail. • Comfortable using warehouse management or inventory systems. • Reliable, proactive and able to take ownership of processes. • Experience in furniture logistics, removals, installation logistics or project logistics is highly desirable. What We Value • People who take pride in running a tight, organised operation. • Individuals who solve problems rather than wait for instructions. • Team leaders who maintain high standards and keep the warehouse running efficiently. Please email your CV along with salary expectations. Mango Solutions Recruitment are acting as The Employment Agency

Freightserve recruitment are looking for an Operations Excellence Manager for a well-established Courier / Logistics company based in the Heathrow area. The Operational Excellence Manager is responsible for the design, compliance, and continuous improvement of the operational framework. This role focuses on continuous improvement, administration/documentation, process development and cost control to ensure operational excellence and compliance. This role also encompasses all elements of facilities maintenance, including plant and equipment. The role has organisation- wide impact through ownership of operational processes and procedures, standardisation, and compliance/governance. It supports service delivery by providing clear processes & procedures, effective onboarding, skills development, and robust documentation. Key Responsibilities • Be the Voice of Operations and the Operations Champion throughout the business alongside the Operations Manager., • Responsibility for warehouse health, procurement, KPI’s and operational performance., • Responsibility for disaster recovery planning which is regularly reviewed and tested, • Lead the operational forecasting process using the sales forecast and customer schedules to predict requirements accurately., • Monitor forecast accuracy and prepare scenarios for volume fluctuations., • Analyse and optimise shift patterns to ensure operational coverage and cost-effective workforce utilisation., • Review and enhance productivity levels throughout the UK warehouse, identifying opportunities for improvement., • Identify the most operational and cost-efficient movement across all modes of transport, • Analyse data to support smarter, faster, and more efficient decision-making., • Work alongside operational managers to drive performance against KPIs and service levels., • Develop, review, and maintain Standard Operating Procedures (SOPs), operational processes and frameworks. Operational Coordination • Oversee the flow of parcels through the facility, ensuring accuracy, compliance, and timely throughput., • Collaborate with internal departments to manage risks such as delays, capacity constraints, or client changes., • Identify operational bottlenecks/constraints and build suitable mitigation plans. Audit and Regulatory Compliance • Plan, conduct, and oversee internal and external audits to ensure adherence to regulatory, contractual and organisational standards., • Support teams with any remedial actions in response to audits., • Liaise with governmental and regulatory bodies together with external consultants, to support the Head of Legal and various teams in managing their compliance aspects across the business., • Training matrix, • Overall responsibility for relationships with regulatory bodies and external consultants i.e. CAA, HMRC Border Force, MOU, Trading Standards etc Customs Clearance, Civil Aviation Authority and Contractual Agreements • Audit MOU customs clearance processes and procedures, ensuring all requirements are met effectively and efficiently., • Support with Civil Aviation Authority compliance requirements such as clearance checks on employees., • Support the Head of Legal in cascading key contractual requirements to relevant departments. Health and Safety Compliance: • Ensure the organisation is aware of and complies with UK Health and Safety laws and guidelines in conjunction with an external Health and Safety consultant. Cost Control • Responsibility for the operations budget & operations/warehouse P&L, • Analyse and optimise shift patterns to ensure operational coverage and cost-effective workforce utilisation. Security • Develop and implement security processes and procedures. As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry

A fantastic opportunity has arisen for an Operational Excellence Manager to join a growing logistics organisation in the heart of Heathrow. This permanent Operational Excellence Manager role will focus on driving operational efficiency, improving warehouse productivity and ensuring operational compliance. The successful Operational Excellence Manager will work closely with leadership team(s) to improve processes, support operational performance and implement best practice across the business. This is a full time, office-based role working 09:00 - 17:30, Monday - Friday Key Duties of an Operational Excellence Manager: Drive operational excellence and continuous improvement across warehouse operations Develop and maintain operational processes and Standard Operating Procedures (SOPs) Lead operational forecasting and workforce planning Analyse KPIs and operational data to improve performance Identify operational bottlenecks and implement improvement strategies Support compliance with regulatory requirements including CAA and HMRC Manage operational audits and governance processes The Successful Operational Excellence Manager: Experience within logistics, warehousing or operations management Strong background in process improvement and operational efficiency Experience analysing KPIs, forecasting and operational performance Knowledge of compliance and operational governance Strong communication and stakeholder management skills If this Operational Excellence Manager role sounds of interest, apply today to be considered for this exciting opportunity

Technical Manager - Head of Video Uxbridge / London Your perspective: Private Healthcare after 12 months of continuous service Employee supported volunteering Enhanced family leave provision Perkbox and Employee assistance Programme Company sick pay Employee recognition scheme Generous employee referral scheme Mentoring support and training initiatives Access to state-of-the-art technology Global presence and opportunities worldwide Long Service Programme Position Overview The Technical Manager will have a very strong technical background in the Audio Visual Industry with an expert level skill set and experience in Video; this position must be the subject matter expert for their discipline. Sitting within the Production function, the Technical Manager manages all aspects of that discipline as it pertains to event pre-planning, on-site management, equipment maintenance and post show activities. Must have the ability to operate/trouble-shoot high-end equipment and have familiarity with major brands of audio-visual systems and components in a large venue situation. The Technical Manager will be the key resource of information for the Production team; will interface with the warehouse leads helping to design systems; and be the project manager for large event systems. The Technical Manager is required to mentor and develop the technicians. Also where appropriate the Technical Manager will negotiate with supply chains and drive innovation with our product portfolio. On a project by project basis the Technical Manager will maximise profitability by using our own equipment and labour. The Technical Manager may or may not manage a team of Technical Specialists and will report to the Director, Project Management or General Manager, UAE as appropriate. Key Job Responsibilities Event Pre-planning Partner with the Senior Project Managers, Project Managers and end client to design, pre-plan and manage all aspects of their expertise or discipline. Drive Results • Complete necessary technical drawings, production plans, labour needs, budgets, equipment selection, and interfaces with the warehouse leads, and sub rentals. See the Bigger Picture, • Assist and support the other departments as necessary by making recommendations on technology, processes, and methodologies. On-site Management/Operation Delivers World Class Service ensuring their discipline meets or exceeds the clients needs by managing the production plan, budget, and Encore production/safety standards. Do the Right Thing • Set and properly test technical components. Operate designated equipment for the event, as needed. Provides leadership to their assigned crew, including internal and external team members. At all times, the Technical Manager is expected to abide with all health and safety requirements to company and international standards; to ensure that all team members and subcontractors adhere to the same; and to recommend areas of improvement to the HSE Manager. Post-show Management Responsible for post-show management to include: final labour, time sheets, expenses, sub rentals, and any equipment maintenance needs. Complete reporting information and feedback from team to the Senior Project Managers and Project Managers for the post show jot form to document for clients future events. Customer Service Provides excellent service and strive to exceed the expectations and needs of internal and external customers. Meets with clients on site as necessary to ensure that their needs are met and the equipment setup is working properly. People Development (where they have direct reports) Value People by promoting a culture of high performance, accountability and continuous improvement that values learning and a commitment to quality. Manage performance, addresses employee concerns, maintains adequate staffing levels, and facilitates team development. Manage the HR activities including selection, performance management, and learning. Provide focused and continued coaching to develop the skills of team members. Train employees on Encore standards for service and equipment, and verifies they are properly trained on company computer systems. Recommend team members for training opportunities, as needed. Disclaimer: The duties and responsibilities described are not a comprehensive list and may change, or additional tasks within scope of work may be assigned at any time with or without notice, as necessitated by business demands. Job Qualifications BA/BS Degreed or equivalent experience 5+ years of live large venue audio visual 5+ years of knowledge of Audio Visual and expert level technical skill set in a discipline 2+ years crew lead experience (not necessarily direct reports) Strong customer service skills Excellent organisation skills Advanced problem solving skills Strong written and oral communications skills Ability to travel up to 75% TPBN1_UKTJ