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Ehrco is one of the largest independent suppliers of Hydraulic Hose, Fittings and related products in the U.K. distribution market with almost 30 years of experience. The central location of our Dudley headquarters means we are ideally placed to service any and all of your hydraulics needs across the West Midlands, and the entire UK. We have a Hose Assembly Workshop able to produce batch quantities and Kits for Hydraulic, Jet wash, LPG. Find out more about us Why Join Us? We know the best people want more than just a job. At Ehrco you will find: • Impact – Lead strategies to oversee relationships with major customers and attract new business., • Growth – Identifying new product opportunities, leading development, and influencing service campaigns to expand Ehrco's network and product range., • Flexibility – Hybrid working., • Culture – Collaborative, client-focused environment where your ideas matter., • Rewards – Competitive salary, annual bonus, and a benefits package designed around you. The Role KEY OBJECTIVE Reporting to the Operations Director, the Sales Director will lead the external sales team of Ehrco and will develop external sales strategies for the business, in conjunction with the Operations Director. The Sales Director is an active member of Ehrco Ltd management team, participating in management events and meetings for the business. You will have autonomy to plan your own workload within the guidelines set by Operations Director and company goals. KEY DUTIES & RESPONSIBILITIES Sales & Customers • To oversee relationships with major customers and the continuous drive for new business, also ensuring we understand all droppers., • To lead on key accounts and ensure that these are given sufficient focus within your designated region and across the whole of Ehrco customer base., • To contribute to sales targets and to work to achieve these and where necessary adapt to changes in the marketplace., • To work collaboratively with the Operations Director to help create and deliver planned product and service campaigns as part of an annual Ehrco Marketing plan., • To take an active part in the monthly management, and other, meetings at Ehrco offices, reporting on key activities of the external sales team and giving constructive feedback to the rest of the business on customer service improvements., • To work closely with the Office Sales Manager and the Warehouse Manager with regards to large enquiries, orders and any issues arising., • To promote the Ehrco product range., • To identify opportunities for further products Ehrco could add to range and help with the development process of such products., • To implement the 3-year plan and any future strategic plans., • Overnight stays may be required when attending company events and travelling long distances to see customers. Staff Management • To be responsible for the stimulation of sales activities by managing the external sales team and working closely with the internal sales team., • To manage all aspects of work of the external sales team, ensuring compliance with the Employee Handbook and that any under performance is dealt with promptly., • To monitor and supervise the pipeline of opportunities being worked on by the external sales team – with a 50/50 focus on new business and existing customers., • To conduct joint calls with the external sales engineers into their key accounts, reporting back on any development needs as part of your observations., • To have regular, structured, documented reviews with direct reports, ensuring company strategy, policy and procedure is complied with., • To ensure that your staff comply with company guidelines on Health & Safety and ensure the wellbeing of your staff., • To assess and implement any training required for the team for needs identified during review meetings. KEY PERFORMANCE INDICATORS • At least 75% of working time to be spent out with customers, with remainder of time working in Ehrco office or from home (as agreed with Operations Director)., • Be available each week for an activity review meeting with Operations Director (online or face-to-face)., • Ensure that Google Diary and CRM records are accurately updated by yourself and your team. KEY SKILLS REQUIRED • Minimum of 5 years’ experience working in the hydraulic hose and fittings market., • Minimum of 5 years’ experience selling into a customer base that includes the distribution and MRO sectors. Experience dealing with OEMs is an advantage., • Good working knowledge of the UK Hose & Fittings Market., • Proven experience managing an external sales team., • Strong communication skills to effectively collaborate and work with all team members., • Demonstrated ability to motivate and manage other team members., • Clear understanding of the Ehrco product range, goals, and strategy., • Proficient IT skills, including experience with CRM, Microsoft Word, and Excel. Benefits • Competitive salary + annual bonus, • 25 days leave + Bank Holidays, • Company events, • Company pension, • Company Car + Free parking, • Health & wellbeing programme, • Life Assurance, • Sick pay, • Training and development opportunities

Who we are At TR, part of Trifast plc, we’re more than fasteners, we’re the trusted partner behind some of the world’s most advanced industries. As a global leader in the design, engineering, manufacture, and supply of fastenings and Category ‘C’ components, we deliver smart, efficient solutions that enhance performance across major assembly operations. From Automotive to Smart Infrastructure and Medical Equipment, our focus on engineering excellence and streamlined supply keeps us at the forefront of progress. We’re looking for a driven and dynamic Operations Manager to contribute to our continued success on a global scale. We are looking to recruit 2 x Operations Managers to join our new National Distribution Centre based in the West Midlands (WS2 8DQ). The role is 37.5 hours per week. The Role The role reporting to the NDC Warehouse Manager. The Operations Managers will lead and direct the day-to-day operations of the warehouse during assigned shifts, ensuring the highest standards of safety, people development, customer service and operational excellence. The roles are pivotal in delivering a safe working environment, a motivated and capable team, and efficient, customer-focused warehouse operations Key Tasks Safety and Compliance • Champion a proactive safety culture through visible leadership, regular safety walks, and robust incident management, • Ensure all colleagues are trained and competent in safe working practices, including the use of PPE and adherence to site-specific safety protocols, • Lead the execution of the Warehouse Health & Safety Improvement Plan, closing compliance gaps and embedding continuous improvement, working with the UK& EHS Manager to develop the plans, • Maintain all warehouse equipment to legal and operational standards, ensuring regular inspections and servicing, • Conduct and document safety observations, audits, and corrective actions in a timely and effective manner People Management • Lead, coach, and develop a team of Team Leaders and warehouse operatives, fostering a high-performance culture, • Conduct regular 1:1s and bi-annual performance reviews, setting clear objectives and development plans., • Maintain and execute a comprehensive training matrix to ensure flexibility and capability across all warehouse functions, • Promote workforce engagement through structured communication channels to include shift briefings, weekly “whole team” briefings, visual management (e.g. of KPIs and other metrics), and town halls, • Support succession planning and talent development initiatives in collaboration with HR and senior leadership Operational Excellence • Deliver shift performance against key metrics including OTIF (On Time In Full), pick accuracy, and productivity targets, • Drive Continuous Improvement initiatives using Lean tools such as 5S, GEMBA walks, and root cause analysis, • Ensure effective labour planning, including holiday and absence management, to meet fluctuating operational demands, • Manage labour budget effectively, including management and control of overtime, • Oversee all Goods in and Despatch activities, ensuring efficient flow of materials and accurate system transactions, • Collaborate cross-functionally with Logistics, Customer Service, and Supply Chain teams to resolve issues and enhance service delivery The Candidate The ideal candidate will have a minimum of 4 years experience in Warehouse Leadership, preferably within the fastenings industry, possess proven leadership skills and the ability to motivate and inspire others. A demonstrable experience in transforming culture, business performance and uplifting standards would be desirable. A desire to succeed is a must, along with a can-do attitude, working to deadlines in a fast paced environment and who can think on their feet. An ability to demonstrate flexibility in their approach and be able to prioritise and remain focused at all times. The candidate will have excellent communication skills, both verbal and written in order to be able to communicate and build good relationships with both internal and external stakeholders. Also be proficient in WMS and Microsoft Office Suite. Flexibility around working hours is also required to ensure the smooth functioning of the warehouse operation. The candidate must have a full driving licence.

Job Description SHIFTS YOU ARE APPLYING FOR: 38.75hrs p/w; Mon 08:00 - 16:30; Tue 08:00 - 16:30; Wed 09:30 - 18:00; Thu 09:30 - 18:00; Fri 08:00 - 16:30 To be an effective Operations Manager, you will support the Store Manager and be responsible for overseeing all stock and operational processes for stockroom/warehouse, security and offices. You will lead and inspire your team to be their best in order to maximise sales, drive efficiencies and achieve performance targets. Every day will be varied, fast paced, challenging but ultimately rewarding. People are at the heart of what we do so your experience in leading, coaching and motivating a high performing team will be crucial to your success. You can count on us to invest in your personal development from day one. Flexible working options are available. About the Role: To be a successful Operations Manager you will: • Support the Store Manager in providing leadership and inspiring your team to be at their best, and stepping up to cover the store when needed, • Create an atmosphere where delivering amazing service, achieving performance targets and accurate stock processes is at the core of everything you do, in an environment which is commercial, operationally efficient and safe, • Support the Store Manager by being accountable for the store meeting all legal and compliance requirements in the areas you are responsible for, • Be confident in leading disciplinary/grievance procedures where necessary, • Have a clear understanding of managing manhour control expectations, to ensure all store processes are managed effectively and efficiently, • Demonstrate a hands-on approach for all operational and commercial activities by working alongside the team, • Shows resilience during periods of change and embraces feedback to continue to drive results, • Create an atmosphere where delivering amazing service, achieving performance targets and accurate stock processes is at the core of everything you do, in an environment which is commercial, operationally efficient and safe, • Ensuring security staff are utilised effectively and that all Company security procedures are adhered to at all times, • Ensure training, development and recruitment needs are addressed to a high standard We’ll offer amazing benefits (see list further below) About You: • You are passionate about our customers, our people and our products. This passion and energetic approach to work inspires others, creating a great working atmosphere and team spirit, • You have an exceptional commercial and operational understanding, with the know how to create a fantastic shopping experience for our instore and online customers, • A team player who works at their best in a results driven, fast paced and challenging environment. You adapt to change quickly and can successfully bring the rest of the team on board with the new objectives, • A great communicator and can work naturally with people at all levels. You stay calm and approachable even under pressure - always realistic with your expectations of others, • Confidently problem solve, make sound business decisions, challenge processes and generate innovative ideas to take the business forward, • Experienced in leading and coaching a high performing team and effectively dealing with people issues, • An effective multi tasker who can plan, organise and prioritise your workload, • Have a flexible approach to working hours and be willing to work reasonable additional hours, some public holidays and Sundays in line with the needs of the business In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship. What’s Next Press the apply button now to start your application. Once you have applied for the job, we will initially consider your skills and experience based on your application. If you match our criteria we will be in touch to arrange a Telephone or Video Interview to find out more about your job history and more about you as a person. The next stage would be an in store assessment. In order to apply for this position you must not have had an unsuccessful application for a similar role in 6 months. About Us You know Next, but did you know we’re a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 500 stores, plus the Next Online and it’s now possible to buy on-line from over 70 countries around the world! So we’ve gone global! About The Team • Fantastic rewards for doing a great job and achieving great results, • 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT), • 10% off most partner brands & up to 15% off Branded Beauty, • Sharesave Scheme, • 60% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract), • Early VIP access to sale stock, • Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform, • Access to fantastic discounts at our Staff Shops, • Access a digital GP and other free health and wellbeing services, • Life assurance, • You can register for a discounted health plan for you and your family, • Financial Wellbeing - Save, track and enhance your financial wellbeing, • Apprenticeship - Earn, learn and gain a qualification (England stores only), • Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store, • Support Networks - Access to Network Groups to empower and celebrate each other, • Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email (please include 'Workplace Adjustments' in the subject line), or call us on 0116 429 8726 / 0044 116 429 8726 (line opening times are Monday to Thursday 9am - 5pm; Friday 9am - 4.45pm; Saturday 9am - 5pm & Sunday 9am - 4pm. Excludes bank holidays).