Senior Media Engineer – 3263
16 days ago
London
Senior Media Engineer – Post-Production Support Location: London – Hybrid Contract: 12 months Pay rate: £352 per day PAYE Working pattern: Full-time, with occasional evening, weekend and out-of-hours support We are recruiting an experienced Senior Media Engineer to support the post-production and live editorial operations of a leading global entertainment and streaming organisation. This role will sit within a specialist Post Production Services team responsible for supporting advanced editorial environments, media workflows, file-transfer processes and production technology used across film, television and live content. The successful candidate will combine strong post-production knowledge with hands‑on technical troubleshooting, excellent stakeholder support and the ability to remain calm in fast-moving production environments. • Provide high-quality technical and operational support to production, editorial and post-production users., • Troubleshoot issues affecting media workflows, file transfers, editorial tools and post-production services., • Monitor automated file transfers, production systems and workflow health through central operational dashboards., • Proactively identify and resolve technical issues before they impact productions., • Support footage ingest and automated ingest workflows., • Provide specialist support for media library, dailies, VFX pulls, conform pulls and review and approval processes., • Investigate failed or delayed media transfers and coordinate remediation., • Support live editorial and remote production environments., • Maintain clear documentation covering incidents, recurring issues, fixes and operational procedures., • Collect feedback from production users and identify opportunities to improve tools and workflows., • Partner with Product and Engineering teams to prioritise bug fixes, troubleshooting tools and service improvements., • Support the testing, deployment and adoption of new production technology., • Collaborate with regional Production Technology teams and provide local workflow knowledge and production context., • Escalate complex issues appropriately and manage them through to resolution., • At least three years’ experience in post-production support, media engineering, studio or network support, or process management within a post-production vendor., • Strong understanding of content creation, on-set production and post-production processes., • Experience supporting editorial or media production environments., • Knowledge of dailies, media ingest, VFX pulls, conform processes and review and approval workflows., • Experience troubleshooting complex media, file‑transfer or production technology issues., • Strong stakeholder communication and client‑service skills., • Ability to work independently and make decisions in high‑pressure environments., • Strong organisational, prioritisation and incident‑management skills., • Willingness to support productions outside standard office hours when required. Experience with a selection of the following tools and technologies is highly desirable: • Avid Media Composer, • Adobe Premiere Pro, • FilmLight Baselight, • Colorfront OSD, • Autodesk PIX, • Flow Capture, • Aspera, • Remote editorial and PCoIP technologies, • Live streaming and live editorial workflows, • Command-line tools, • APIs and basic API interaction Candidates should also have an understanding of: • JSON, XML and CSV data formats, • ALE, EDL, FDL and MHL/ASC‑MHL standards, • Colour science within editorial and post‑production workflows, • Local storage, shared storage, SAN and cloud‑storage environments, • Automated media‑transfer and content‑management workflows You will be: • Calm and solutions‑focused under pressure, • Proactive in identifying and preventing production issues, • Comfortable supporting demanding creative and technical stakeholders, • Able to explain complex technical issues clearly, • Highly responsive and service‑oriented, • Adaptable and quick to learn new tools and workflows, • Comfortable working independently and as part of a global team, • Available for occasional night, weekend and out‑of‑hours support This is an excellent opportunity for a media engineering or post‑production technology specialist to support high‑profile content within a technically advanced global production environment. #J-18808-Ljbffr