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  • Care Manager
    Care Manager
    1 day ago
    £38000–£42000 yearly
    Full-time
    Bournemouth

    SureCare Bournemouth & Poole is a new, independently owned and family-run SureCare franchise. Our goal is to build a care service that makes a genuine difference within our local community. Although our local branch is new, SureCare has more than 30 years of experience within the care sector. We benefit from the systems, knowledge and ongoing support of an established national network while retaining the personal approach of a local family business. We want to build a service known for compassionate, reliable and genuinely person-centred care that helps people live safely, independently and with dignity in their own homes. The opportunity We are looking for an experienced Registered Manager to join us at the beginning of our journey and help establish, register and grow the branch covering *Bournemouth, Poole, Wimborne, Ferndown, Christchurch, Sandbanks and surrounding areas* This is not simply a position maintaining an established service. You will work closely with the owners, lead the CQC registration process, recruit and develop your team and help shape how the branch operates. As the business grows, we want the successful Registered Manager to grow with us, with opportunities for increased responsibility, career development and salary progression. The role You will take responsibility for the day-to-day management, quality, compliance and development of our domiciliary care service. Your main focus will be establishing and delivering safe, high-quality and person-centred care. You will take a leading role in securing CQC registration and, once registration is granted, maintaining ongoing regulatory compliance and excellent care standards. Our principal services will include personal care, medication support, companionship, meal preparation, live-in care, respite care and assistance with daily living. While domiciliary care will remain the central focus, you will also support the operational oversight and development of our wider community services. These may include domestic assistance, shopping, transportation, cleaning (domestic/commercial), staffing solutions, and other practical services. Key responsibilities • Lead the development and day-to-day operation of the branch, • Take a leading role in the CQC registration process, • Maintain ongoing compliance with CQC requirements and the Fundamental Standards once registered, • Recruit, onboard, supervise, develop and retain care and support staff, • Build a reliable team of office-based and field-based employees, • Oversee client assessments, care plans, risk assessments and regular reviews, • Manage staff scheduling and ensure clients receive reliable and well-coordinated care, • Maintain effective safeguarding, medication, mental-capacity and complaints procedures, • Ensure accurate, confidential and compliant record-keeping, • Monitor service quality through audits, feedback and continuous improvement, • Manage staff performance, supervision, appraisal and training, • Build positive relationships with clients, families, healthcare professionals, local authorities and community partners, • Manage staffing levels, budgets, invoicing, payroll information, KPIs and operational performance, • Support local marketing, business development and the growth of care hours, • Work closely with the owners and SureCare support network to develop the branch, • Help establish SureCare Bournemouth & Poole as a trusted local care provider Essential experience and requirements • At least three years’ experience working within domiciliary or home care, • Proven experience working as a Care Manager or Registered Manager within a regulated domiciliary care service, • Strong knowledge of CQC regulations, the Fundamental Standards and quality compliance, • Experience managing safeguarding concerns, complaints, mental-capacity assessments and medication incidents, • Experience recruiting, supervising, developing and retaining care staff, • Strong knowledge of care planning, risk assessment and person-centred care, • Excellent leadership, communication and relationship-building skills, • Confidence working with KPIs, budgets and business-growth objectives, • The qualifications, competence, skills and experience needed to apply to CQC as the service’s Registered Manager, • The ability to travel reliably throughout the service area Qualifications A Level 5 Diploma in Leadership and Management for Adult Care, or an equivalent qualification, is strongly preferred. Applicants currently working towards an appropriate Level 5 qualification may be considered if they can otherwise demonstrate substantial care-management experience and suitability for registration with CQC. Previous registration with CQC as a Registered Manager would be an advantage. Salary and progression The starting salary is £36,000–£38,000 per annum, depending on experience. A formal salary review will take place after six months of appointment. Subject to the individual's performance, achievement of objectives and the overall growth of the branch, there will be scope for the salary to increase to £40,000 per annum. What we provide • Company laptop, • Company work phone, • Free on-site parking, • Mileage or travel allowance for authorised business travel, • Company pension, • Paid Enhanced DBS check, • Ongoing training and professional development, • Support from SureCare’s experienced national network, • Direct involvement in shaping and developing a new branch, • Genuine career and salary progression as the business grows, • A supportive, approachable and family-run working environment, • The opportunity to build a service and team you can be proud of The successful applicant must: • Have the right to work in the UK for this role, • A valid driving license + Access to vehicle, • Provide satisfactory professional references, • Provide a complete employment history and explain any employment gaps, • Complete a satisfactory Enhanced DBS check, • Complete all required CQC suitability and registration checks We are unable to provide Skilled Worker visa sponsorship for this position. SureCare Bournemouth & Poole is committed to equal opportunities. We welcome applications from suitably qualified candidates and will consider reasonable adjustments throughout the recruitment process. If you are an experienced care-management professional who wants to build a new service, develop an excellent team and grow alongside the business, we would love to hear from you.

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  • Afro-Caribbean Hair Stylist
    Afro-Caribbean Hair Stylist
    13 days ago
    £24000–£40000 yearly
    Full-time
    Bournemouth

    We’re looking for a talented Afro-Caribbean Hair Stylist to join our salon family! Whether you’ve been braiding for years professionally or you're self-taught doing hair for friends and family, we want to hear from you—if you bring the passion, we’re happy to train you on the rest. We need someone who loves creating fresh, stunning looks—from protective styles and braids to crochet, weaves, and locs. If you take pride in enhancing natural beauty and love making clients look and feel amazing, you’ll fit right in. Duties • Provide a full range of Afro-Caribbean hair styling services, • Perform hair washes, treatments, blow-dry, and straightening, • Offer additional advice and guidance on caring for Afro-textured hair, • Engage with clients to understand their preferences and provide tailored recommendations., • Upsell products and services to enhance client satisfaction and salon revenue., • Maintain a clean and organised work environment, ensuring all tools and equipment are sanitised and ready for use. Experience • Demonstrable experience with braiding, particularly of Afro-textured hair, • Experience with weave, crochet, pick & drop, wigs, and other non-braid styles, • Strong customer service skills with the ability to build rapport with clients., • Personal style and appearance that elevates the salon environment, • Proficiency in cutting Afro-textured hair is highly desirable., • Familiarity with proper care for Afro hair is highly desirable., • Excellent communication skills, both verbal and written, to effectively interact with clients and team members., • A passion for the beauty industry and staying updated on the latest styles, trends, and techniques. What we offer: • Set your own schedule, making yourself available for bookings on the days and times that best work for you., • A beautiful salon, professionally cleaned, well-stocked with products, • Fully managed front desk operations, including scheduling appointments and maintaining client records., • One-to-one mentoring from the owner and founder of the salon for your professional development., • Active marketing, a solid base of repeat clients, and new clients coming to the salon weekly., • Fully established system for deposit charges and card payments with weekly payout, • Full reporting system for taxes and income, • Profit share of all the services delivered, style-dependent, averaging over £24/hr Join us in elevating the Afro-Caribbean salon experience, creating beautiful transformations while delivering outstanding service!

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  • Community Care Assistant Part time
    Community Care Assistant Part time
    17 days ago
    £13.5–£15 hourly
    Part-time
    Highcliffe

    Job Role: Community care assistant Responsibilities: • To Deliver personal Care and Maintain a High Standard of Care in the community Purpose of the role • To undertake all domiciliary services with the sensitivity required to preserve the dignity, privacy, choice, independence, fulfilment and rights of the client and his/her friends and family., • To work without direct supervision in the client’s home, whilst adhering to their individual care and support plan., • Support the clients to remain at home with as much independence as possible. Main duties • To always deliver a high level of care, • Provide person centred care to our clients., • To undertake personal Care tasks as outlined in the Client’s Care Plan., • Ensure that the needs of the clients are met, including social, emotional and physical needs., • Keep accurate records in respect of care given, tasks undertaken., • To maintain good communication and develop effective working relationships with clients and colleagues., • Liaise with agencies and other health professionals when and where necessary., • Adhere to and be aware of all Farmhouse Care policies and procedures. Duties to include • Working within clients homes, accepting different environments and clients varying capabilities., • Developing and maintaining good communication with both client and family members., • Ensuring a living environment which is a safe as possible for clients, whilst respecting their choices and rights., • Informing the Registered Manager of any changes in the clients physical / mental condition and /or circumstances., • To participate in the Induction of staff, • Familiarisation with clients personal care plans, • Domestic care which may include shopping – escorted or alone, • Undertaking housekeeping household cleaning and laundry duties as requested if outlined in the care plan, • Ensuring the client is not put at risk as a result of home care activities, • To attend staff meetings, supervision and training to met CQC requirements, • Personal care which may include assistance with washing, bathing and toileting, • Personal Care which may include moving and handling, • Personal Care which may include help with purchasing of provisions to provide a nutritionally balanced diet, • To wear uniform always provided with plain black trousers and flat sensible shoes, • To be aware of the clients’ confidentiality at all times, • Companionship Care which may include sits, escorting to appointments and help with reading, • Responsibilities for the safe handling of property, equipment and monies belonging to the client, • Willingness to travel between clients home, • Working as part of a team, but also able to work independently, • To wear an identification badge at all times, • To promote and ensure the good reputation of the company at all times, • Be available and willing to undertake any other tasks as specified by your Manager, which are relevant to the role of the post and to the needs of the client This is not an exhaustive list, however, it gives an accurate and concise summary of the duties involved. Health & Safety • To ensure all records are completed daily and that they are legible, • To make safe any hazard immediately after identification and then report to the Registered Manager, • To comply with Health & Safety requirements and to ensure implementation of all Policies and Procedures, including PPE. Qualifications and Experience • You will be friendly, kind, honest, reassuring and an effective communicator, equally comfortable to act on instructions or work on your own initiative and you'll enjoy being part of a close-knit team., • Ideally, some experience in a care environment, although this is not as essential as your genuine desire to develop a career in this field, • Good communication skills, both written and verbal, • A respectful, courteous and compassionate nature and a willingness to undertake any aspects of care or non-care duties, • A belief in giving your personal best at all times and striving for continuous improvement, • Hold or be willing to undertake Care qualifications (Diploma level 2 & 3) Personal Attributes and Skills • Excellent communication skills, • Ability to identify with and relate to people from all backgrounds, ethnicities and religions, • Strong sense of responsibility, • Ability to work under pressure, • Capable of prioritising, • Motivated, committed and focussed, • Ability to work well as part of a dedicated team and independently, • Friendly and enthusiastic character who can build rapport with our clients, • Caring and positive attitude, • Reliable and trustworthy Other • Must have a Full, valid driving license and access to a motor vehicle, • Business use included on vehicle insurance, • Must be legally allowed to work in the UK and be based in the UK

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