Water Hygiene Manager
1 day ago
Stoke-On-Trent
If you’re a well-rounded, hands-on manager who knows how to get the best out of people — someone who can lead from the front while keeping clients confident and operations running smoothly — this is your opportunity to step into a pivotal role within a specialist Water Hygiene and Legionella control environment. You’ll be joining a business focused on delivering high-quality compliance services, where your ability to motivate teams, manage clients, and oversee technical delivery will directly influence success across Water Hygiene programmes and Legionella management. You’ll also get: • Hybrid working combining site, home, and office flexibility, • A clear pathway for progression within a growing, specialist business, • Regular social events and a supportive, people-first culture, • Investment in your wellbeing, development, and professional memberships What your day could look like Imagine starting your day reviewing team performance and client priorities, before heading out to meet a client, scope new work, or support engineers on-site. You’ll be the go-to expert — balancing leadership, technical insight, and commercial awareness. Key responsibilities include: • Leading and supporting a team of Water Hygiene Engineers, • Acting as the main technical point of contact for clients and engineers, • Managing service delivery across in-house teams and subcontractors, • Overseeing compliance, risk assessments, sampling, and maintenance programmes, • Reviewing reports, quotes, specifications, and team outputs, • Driving business growth through client management, upselling, and new opportunities, • Conducting site visits for risk assessments, monitoring, and project scoping, • Ensuring all services meet required standards and deadlines, • Supporting operational systems including CRM, reporting platforms, and scheduling tools What you’ll bring You don’t need to tick every single box to succeed here — but We’re looking for someone with: • Experience in a supervisory or team management role, • A background in water hygiene, legionella control, or a related field, • Relevant qualifications (e.g. City & Guilds Level 2+, BOHS, or equivalent), • Willingness to travel, including occasional overnight stays (fully expensed), • Confidence in client-facing work including sales, quoting, and relationship management The details that matter • Salary: Upto £40,000 (with performance-related increases), • Location: Hybrid (site, home, and office-based), • Holidays: 25 days + bank holidays, increasing with service Additional benefits: • Company vehicle and fuel support, • Laptop, smartphone, and tablet, • Pension scheme, • Overtime and overnight allowances