Barista / Cashier

Job Title: Crepes Maker Location: Bora Bora Smoothie Cafe - Staten Island Hylan Blvd Position Type: Full-Time/Part-Time About Us: At Bora Bora Smoothie Cafe - Staten Island Hylan Blvd, we specialize in crafting delicious and beautifully presented crepes that delight our customers. We’re dedicated to using high-quality ingredients and providing a warm, welcoming atmosphere for our guests. Role Overview: As a Crepes Maker, you will be responsible for preparing a variety of sweet and savory crepes to order. Your expertise and creativity will help us deliver exceptional dishes that enhance our menu and attract new customers. Key Responsibilities: Crepe Preparation: Prepare and cook crepes according to our recipes and presentation guidelines. Ensure each crepe meets our quality standards for taste and appearance. Customer Interaction: Take orders and interact with customers to understand their preferences and special requests. Provide recommendations and answer questions about the menu. Menu Development: Assist in developing new crepe recipes and seasonal specials. Experiment with flavors and ingredients to keep our menu exciting and innovative. Quality Control: Monitor the quality and consistency of crepes. Make adjustments to cooking techniques and recipes as needed. Sanitation and Safety: Maintain a clean and organized kitchen area. Follow all food safety and hygiene procedures to ensure a safe working environment. Inventory Management: Keep track of ingredient levels and assist with ordering supplies. Ensure proper storage and handling of ingredients. Qualifications: Previous experience as a crepe maker or in a similar role is preferred but not required. Strong passion for cooking and attention to detail. Excellent customer service skills and the ability to work well in a team. Ability to handle a fast-paced environment and multitask effectively. Flexibility to work various shifts, including weekends and holidays.

What Does a Barista Do? Baristas (or Lead Baristas or Coffee Bar Attendants or Coffee House Specialists) prepare and serve coffee, tea and other beverage and food products to customers in retail establishments. Successful baristas are very personal, enjoy working with and serving people, and have a passion for the food & beverage industry. Barista Job Overview In the Barista role, you will greet customers cheerfully, courteously and professionally, take orders, prepare specialty food & beverage items and fulfill orders. Your main goal is providing an exemplary customer experience to all store patrons. You must be able to work fast and efficiently, yet maintain composure under pressure and always be cheerful and friendly. Delivering an extraordinary level of customer service that results in strong repeat business is a must. Success in this role will be demonstrated by delivering a high level of customer satisfaction and working effectively in a high performing, team environment. Key responsibilities: - Barista Job Responsibilities and Duties - Provide a welcoming, engaging and friendly environment to all customers; engage with new and regular customers - Prepare and serve hot and cold beverages such as speciality coffee and teas, and other food products (e.g., sandwiches, muffins, baked goods, etc.) - Accurately take customer orders including all preferences - Provide menu assistance to customers to get them what they want while serving them efficiently to maintain appropriate customer flow - Make product recommendations, highlight various brewing methods and upsell other menu items - Receive and take payments (cash, card, mobile) - Provide and package menu items for either on premise consumption or take-out - Monitor proper operation of brewing and other food equipment; resolve and/or report any equipment problems promptly for resolution - Help track food and supply inventory (e.g, in display cases, behind counter, etc.) and assist with restocking as necessary - Help maintain and keep all serving, food & beverage preparation and common areas sanitary and clean - Follow all health and safety guidelines and procedures - Provide customer feedback and response to new menu items to store management - Learn and stay current on all menu items, ingredients, brewing and preparation methods and specialty/new items Barista Job Requirements - Minimum 1-2 years prior barista or related retail food & beverage customer-facing experience - Positive, customer-friendly attitude with strong interpersonal communication skills - Obsessed with product quality and delivering outstanding customer service - Self-motivated and trustworthy, able to work with minimal supervision - Strong client-facing, interpersonal communication skills - Team player; always open to helping colleagues - Strong attention to detail - Ability to meet regular, consistent and punctual attendance schedules - Flexibility to work different shifts as needed - High school diploma or bachelor degree - Fluent in English. - Prepares and sells coffee drinks by following recipes and preparation techniques for drinks, such as Yemeni traditional, espressos, and smoothies - Follow all the rolls and policies of the coffee shop - Familiarity with coffee brewing and tea preparation equipment preferred - Prior barista or related training a plus - Positive prior work experience references