Position Overview: We are looking for a detail-oriented TikTok Assistant to join our team! This role focuses on processing and managing store orders to ensure a smooth and efficient customer experience. The ideal candidate will be organized, reliable, and familiar with online order systems. Key Responsibilities: Process and manage daily store orders from our TikTok shop Ensure order details are accurate and updated in our system Communicate with customers about order statuses when needed
A Customer Service Representative (CSR) acts as the main point of contact between a company and its customers. Their role involves addressing customer inquiries, resolving issues, providing information about products or services, and ensuring a positive customer experience. They often handle complaints, process orders, and offer support to help maintain customer satisfaction and loyalty. Effective communication, problem-solving skills, and a good understanding of the company’s offerings are key to succeeding in this role.