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Customer Service Representative (CSR) - HENNA KOSKINEN photographer & stylist

Servicio al Cliente

hace 4 horas126 vistas

We are seeking a friendly, detail-oriented, and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be the primary point of contact for customers, providing exceptional service, answering inquiries, resolving issues, and ensuring a positive customer experience across all communication channels.
Key Responsibilities:

  • Respond promptly to customer inquiries via phone, email, chat, or in person.
  • Provide accurate information about products, services, and policies.
  • Resolve customer complaints and issues efficiently while maintaining a professional and empathetic attitude.
  • Process orders, forms, applications, and requests accurately.
  • Keep records of customer interactions, transactions, comments, and complaints.
  • Collaborate with other departments to ensure customer satisfaction and problem resolution.
  • Follow up with customers to ensure their needs are met and issues are resolved.
  • Maintain up-to-date knowledge of company products, promotions, and procedures.
  • Meet performance goals related to response time, customer satisfaction, and call handling.

Qualifications:

  • High school diploma or equivalent
  • Proven experience in a customer service or call center role.
  • Excellent verbal and written communication skills.
  • Strong problem-solving and multitasking abilities.
  • Proficient in computer systems and CRM software.
  • Positive attitude and ability to remain calm under pressure.
  • Strong attention to detail and organizational skills.

Working Conditions:

  • Full-time position
  • Remote and Hybrid

Benefits:

  • Competitive pay
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Opportunities for career growth and training
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¡Fred H. de HENNA KOSKINEN photographer & stylist está entrevistando a personas como tú para este puesto hoy! ¡Muéstrale tu interés!
  • Experiencia
    Se requiere
  • Idiomas
    Español – Avanzado
    Inglés – Avanzado
  • Jornada
    Completa
  • Horario
    8AM-4PM
  • Salario
    30 $ – 40,5 $ por hora
  • Inicio
    Incorporación inmediata

pin icon233 East 21st Street, Manhattan, 10010, New York

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Agente de Atención al ClienteNew York

Photography and styling • 1-10 empleados

En JOB TODAY desde noviembre, 2025

Henna Koskinen is a Finnish photographer and stylist based in Los Angeles and New York.

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Fred H.Activo hace 1 minuto
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