IT Onsite Systems Engineer
7 days ago
Jacksonville
Job DescriptionDescription The Onsite Systems Engineers supports Microsoft server technologies, network components, and provides escalation support to the Systems Administrators and clients. This includes the following: • Analyze, monitor and support Windows server based technologies, • Monitor network performance, identify root-cause issues and resolve, • Provide server, network and desktop/application support to clients and your team, • Focus on Work/Life Balance, • We match 4% on your 401K, • Paid Time Off Benefits - 3 weeks for your first year, 4 weeks on your second year, • Comprehensive benefits package which includes paid life insurance and paid long term disability, • Peerfit membership - providing free sessions at local gyms and studios, • Paid Maternity, Paternity and foster leave, • Quarterly employee/family outings, • Career path road mapping, • $200 spend in our iVenture Company Store on your anniversary year with us!, • Real Culture initiatives and recognition, not just pizza parties, • 360 degree feedback. You talk, we listen., • Mileage reimbursement, • Super cool technology – virtual lab, paid certifications and training days, • iVenture is rated by its employees as a "Great Place to Work" and has a strong culture and exceptional core valuesYou are a great IT Systems Engineer candidate if you have....., • Bachelor’s Degree , business related field preferred, or equivalent experience, • 5+ years supporting current windows server technologies and client/server applications in a windows based network environment. Specifics include:, • Microsoft Windows Server and Exchange Server 2007/2010/2013 (or enterprise mail systems), • Active Directory, Group Policy, • All current Microsoft Desktop Operating Systems (XP/7/8), • LAN/WAN technologies and related equipment (switches, routers, etc.), • Experience with XenApp/RDS or other VDI technologies preferred, but not required., • Extensive hands-on experience with Windows 2008 R2/2012 Server, Exchange 2003/2007 or 2010 and Windows XP/7/8 including maintenance and support, • Experience with LAN and WAN technology and firewalls (Cisco/SonicWALL), • Microsoft Certified Professional Status (MCSE or MCITP) required What you'll be doing as an IT Systems Engineer….., • Support Microsoft Windows server technologies (Server 2008 R2/2012) operating systems, Exchange, DNS and Active Directory, and virtualization platforms, • Install and configure Windows server and related technologies, virtualization platforms, and network components as needed to complete client projects, • Provide help desk escalation support to System Administrators (server, network, desktop, and line of business/hosted application support), • Monitor performance of Windows server and server applications, identify root-cause and resolve issues, • Resolve network performance issues (internet bandwidth problems, ISP issues and firewall / router issues), • Produce and maintain detailed technical and training documentation, • Typical week: 40% server/network support, 20% server/network projects, 20% escalations, 10% overflow coverage for sys admins/team lead, 5% admin/meetings, 5% trainingAdditional Information:, • Valid driver’s license and insurance with reliable transportation. This position will require some in-frequent travel to the other client offices as needed., • Applicant selected will be subject to a criminal, employment, credit and motor vehicle background check