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Job Description About Us Applecart is the leading technology company that C-suites rely on to reach business-critical decision makers. The most important decisions are made by the hardest people to reach and influence. Historically, C-suite leaders have lacked the tools to reach the stakeholders who matter most to their business. The C-suites of hundreds of Fortune 500 companies, major agencies, trade associations, nonprofits, and governments use Applecart to put their best content in front of business-critical decision makers and those they trust — from policymakers and investors to CEOs, key employees, members of the media and more. Decision makers are informed by what they read, learn from advisors, hear from colleagues, and discuss with family and friends. To break through to them, you must reach them through the only channel that really moves them: those they know and trust. Applecart's platform uses publicly available data to map billions of social relationships between nearly every American adult and enable clients to deliver content directly to decision makers and those who matter most to them. We are hiring a VP of Service Excellence & Operations, based in New York. About the Role: We're looking for a VP of Service Excellence & Operations to build and scale Applecart's Post-Sales Center of Excellence (CoE), which includes Applecart's Insights & Reporting and Media Operations subfunctions. Applecart proves the value of our solution primarily through compelling reporting and insights that we provide to our C-level clients. Our CoE must be capable of consistently converting raw data to high-quality reporting and insights that are sufficiently tailored to resonate with each client's specific business challenges and objectives while operating in a manner that can scale to support 1,000+ clients. As such, this role is critical to the evolution of our managed services function and sits at the intersection of client value and ROI. The ideal leader for this role comes from a SaaS background or consulting/agency, and has scaled post‑sales delivery, standardized processes, and turned data into outcomes for C-level audiences. You'll own the operating model, tooling, and delivery excellence that powers this important function. This role reports to the SVP of Account Management & Growth. What You'll Lead: • Center of Excellence (CoE) for Insights, Reporting, and Media Operations, • Cross‑functional interfaces with Customer Success, Product, Data/Engineering, Finance, RevOps, and Sales, • Vendor and tooling strategy for analytics and media platforms, • Developing, driving, and iterating on our CoE strategy and operating model, • Create systems and processes that support Applecart providing its high-touch reporting and insights to 10x the number of clients Applecart has today, • Build a standardized delivery model (e.g., process, SLAs, QA, change management) that balances quality, speed, and margin, • As this is a newly established role, establish the CoE charter, governance, and knowledge management, • Build a culture of operational rigor, curiosity, inclusion, and continuous improvement, • Drive consistent delivery excellence across all accounts; institute tiering and service levels by customer segment for optimal client outcomes, • Partner with Finance and Revenue Operations on services P&L levers: utilization, realization, COGS, margins, • Oversee media strategy, activation, trafficking, QA, and optimization across key platforms, • 12+ years in post‑sales leadership, ideally in professional services, consulting/agency, or SaaS; 6+ years leading multi‑disciplinary teams, • Proven track record building/leading a Center of Excellence or large‑scale delivery operation, • Deep experience across analytics/BI, data storytelling, and KPI frameworks, • Hands‑on familiarity with media operations (paid search/social, programmatic) and measurement, • Strong operational toolkit: process design, change management, SOP/capacity planning, and scaled onboarding/enablement, • Financial acumen for services P&L, utilization, realization, and pricing/packaging Compensation: Our compensation package consists of three components: (i) a base salary, (ii) annual cash bonus, and (iii) generous equity compensation. The base salary range for this role is between $200,000-250,000 , based on the candidate's experience and skills relative to the requirements listed above. The salary range provided is exclusive of discretionary annual cash bonus and equity compensation. The salary range provided for this role is specific to candidates located in the New York City area. A few facts about us: • Applecart's platform has been used by hundreds of industry-leading clients spanning Fortune 500 companies like Blackstone and Intuit, leading nonprofit organizations like the Environmental Defense Fund, and top-tier advertising and communications agencies like Teneo, FGS, Weber Shandwick, and OMD., • Applecart is growing quickly — over the last 3 years, we've increased our bookings by 10X, grown our headcount by 4X, and we're cashflow positive., • Our senior leadership team includes two members of the Forbes 30 under 30 list for Marketing and Advertising, the former Head of Product at Moat, Oracle's online ad measurement platform, a former senior White House advisor, early sales and talent leaders from Google and Twitter, two of the Democratic Party's most successful pollsters and strategists, a former CRO of a high-growth tech company with hundreds of millions in ARR, and alums of top-tier organizations like Bain, Amazon and Simpson Thacher., • Our investors include Bain & Company, global sports, entertainment and marketing giant Endeavor, KKR Co-Founder Henry Kravis, entrepreneur Chris Burch, a founder of Palantir, senior engineering leaders at Twitter and Yelp, former Fortune 50 and advertising agency CEOs, and a number of well-known venture capitalists. Ari Emanuel, CEO of TKO and Executive Chairman of WME, and Jennifer Fonstad, Owl Capital Managing Partner, serve on our board., • Our work has been featured on Morning Joe on MSNBC, BloombergTV and The Colbert Report, and in Axios, BusinessWeek, the Associated Press, Forbes, the Washington Post, and Politico, among many others.

Job DescriptionAbout Dealpath Dealpath is the world's leading real estate investment management platform, powering more than $10 trillion in transactions for hundreds of top firms—from Blackstone, Brookfield, Starwood, Nuveen, CBRE IM, and LaSalle to the next generation of investment managers. Our mission is simple yet transformative: to empower real estate investment and capital markets with data and collaboration through purpose-built software in the age of AI. Backed by top-tier venture and strategic investors including Morgan Stanley Expansion Capital, Blackstone, Nasdaq Ventures, JLL, and 8VC, Dealpath is building an industry-defining company focused on high-impact, sustainable, and compounding value for our customers, stakeholders, and team members. The Opportunity As Vice President of Marketing, you'll own the narrative, strategy, and execution that accelerates Dealpath's next phase of growth. Reporting directly to the CEO and partnering closely with our leadership team, you'll define how the market experiences Dealpath—expanding our category leadership, scaling demand generation, and positioning us as the trusted data and workflow platform for institutional real estate investing. This is a hands-on executive leadership role with high visibility across the organization and direct engagement with the C-suites of the world's largest investment management firms—including Blackstone, Brookfield, Nuveen, JLL, and CBRE. What You'll Do • Own and execute Dealpath's marketing strategy to drive measurable growth in pipeline, revenue, and brand equity., • Build, lead, and inspire a high-performing marketing team grounded in creativity, accountability, and collaboration., • Lead integrated marketing across demand generation, product marketing, field and customer marketing, brand, content, PR, and communications., • Advance Dealpath's category leadership through thought leadership, customer storytelling, and data-driven industry insights., • Partner cross-functionally with Sales, Product, Customer Success, and Finance to ensure alignment between marketing strategy and company OKRs., • Elevate Dealpath's brand and voice through compelling storytelling, market presence, and executive-level positioning with top investment firms., • Establish a data-driven performance culture with clear metrics, forecasting, and attribution tied to revenue outcomes., • Serve as a visible industry leader through speaking engagements, thought leadership, and media appearances.Who You Are, • 15+ years of progressive marketing experience, including leadership in B2B Enterprise SaaS or fintech environments., • Proven track record of scaling demand generation and brand growth in high-growth organizations., • Experienced marketing to enterprise clients in complex, relationship-driven industries such as real estate investment, financial services, or private equity., • A strategic storyteller who can translate sophisticated technology and data capabilities into clear, compelling value propositions for C-level audiences., • Master of execution—able to translate vision into measurable outcomes, build process discipline, and deliver consistently., • Deep experience in account-based marketing (ABM) and vertical SaaS go-to-market strategies., • Data-driven mindset with strong command of SaaS metrics, forecasting, and marketing analytics., • Team builder and culture carrier who attracts and develops high-performing talent and inspires cross-functional collaboration., • Experience marketing to or within real estate investment, private equity, or alternative asset management sectors., • Established professional network within institutional real estate or capital markets.Why Dealpath, • Be part of a category-defining company transforming how institutional investors operate., • Work alongside a world-class leadership team and visionary clients shaping the future of global real estate investment., • Medical, dental, & vision insurance coverage, • Hybrid 3 days in office policy, • Flexible Spending Account, • Paid Parental Leave, • 401(k), • Company sponsored commuter benefits, • Flexible time off policy, • Catered lunches and snacks, • Monthly wellness reimbursement, • Base salary range is $240,000 - $270,000. (Plus variable compensation and equity participation)., • Your compensation will be based upon several factors including your experience, qualifications, education, location, and the skills assessed in Dealpath's interview process., • Dealpath's compensation ranges are determined by current market data, and compensation data posted on our job posts may change as new market data becomes available., • Your actual compensation will be confirmed in writing at the time of offer.

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022) As a VP Strategic Accounts, Client Success at Maven, you will: • Team leadership and management: Lead, inspire, and mentor a high-performing team, fostering a culture of excellence, collaboration, accountability and continuous learning., • Performance and growth of our global Book of Business: Enrollments, retention, upsells, and advocacy, • Performance tracking and reporting: Define operational metrics for the team, establish a regular business reviews and rigor around KPIs, • Client feedback and insights: Gather, analyze, and leverage customer feedback and insights to identify trends, improve processes, and drive product and service enhancements; champion client priorities with senior leadership, • Optimization of Customer Lifecycle: leverage data and analytics to manage resource allocation, identify needs, and refine our client segmentation service strategy, ensuring we remain effective as we scale, • Client escalation management: collaborate with cross-functional teams to come to quick resolutions that showcase our commitment to member satisfaction, • Strategic client advisor: build relationships with key decision makers and consultants, build and execute a stakeholder engagement strategy, • 15+ years of experience in account management or client services role in digital health, healthcare, benefits or SaaS companies, • Previous experience managing a team of direct reports, with demonstrated excellence in people management, mentoring, hiring, training and onboarding, • Experience serving as a strategic advisor on large, multinational accounts with a strong track record of high client satisfaction, growth and retention, • Experience working in a cross-functional capacity, • Ability to navigate to the best solution in ambiguous situations, getting in the weeds to find the root of a problem, • Strong verbal, written, and presentation skills; ability to communicate clearly and influence internal and external stakeholders, • Strong leadership skills and effective problem-solving abilities; must be able to develop and grow relationships with clients, executive leaders, and internal cross-functional teams, • Strong analytical skills; ability to understand data and present information to clients, • Experience in working with the full lifecycle of customer success post sales (implementation, adoption, product training, renewals, upsells, and account management), • Experience at a digital health company in the health, wellness, or family health space is preferred, • Experience supporting health benefit programs for employers, payers, or channel partners is preferred This role requires active work authorization in the US. Maven embraces a flexible hybrid work model. This role is open to candidates based in the New York Metropolitan area, or remote from within the US [edit by country as needed]. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Job DescriptionAbout CookUnity: Food has lost its soul to modern convenience. And with it, it has lost the power to nourish, inspire, and connect us. So in 2018, CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs. Today, CookUnity delivers 50 million meals a year from the industry's best chefs to homes all over the country. Fresh. Ready-to-eat. And crafted with the passion that nourishes body and soul. Unwilling to stop there, CookUnity is expanding beyond delivery to become an ever-innovating marketplace focused on our singular mission: empower Chefs to nourish the world. If that mission has you hungry in more ways than one, you've found the right job posting. The Role: We are scaling our B2B business to transform healthcare through Food as Medicine programs. As we expand, we are looking for a visionary General Manager of Strategic Healthcare Partnerships to lead our healthcare vertical, driving growth across payers, hospitals, and self-insured employers. As the healthcare vertical leader, you will own the strategy and execution of CookUnity's healthcare business. You will lead a team focused on developing partnerships with payers (Medicare, Medicaid, MCOs, ACOs), hospitals, and self-insured employers. You will design and execute a GTM strategy to grow revenue and position CookUnity as the leading provider of medically tailored meals. Key Responsibilities • Own P&L responsibility for the healthcare vertical with aggressive revenue growth targets., • Develop and execute GTM strategy for:, • Medicare payers (value-added benefits), • Medicaid programs (state-specific waivers and compliance), • Hospitals and provider partners (Hospital-at-Home, discharge meal programs), • Self-insured employers (chronic condition management and GLP-1 supportive meals), • Recruit, lead, and coach a team of high-performing AEs specialized in healthcare sub-segments., • Cultivate relationships with C-suite executives in payers, providers, and employers., • Navigate regulatory frameworks, including Medicaid waivers and Medicare Advantage supplemental benefits., • Build scalable processes and playbooks to support team growth., • Lead cross-functional collaboration with product, operations, and marketing to ensure alignment on offerings for the healthcare market including billing and customer support., • Define pricing and packaging strategies tailored to the healthcare ecosystem., • Act as the executive sponsor on strategic accounts, driving renewals and expansion., • Attend key industry events and healthcare conferences to build thought leadership and brand awareness., • Develop KPIs and reporting systems to track progress and make data-driven decisions., • Support creation and rollout of new MTM lines across different markets, • Work closely with the tech team and 3rd party providers to enable billing, and security compliance, • Lead strategic expansion in new states with Medicaid registration, contracting and partnershipsKey Requirements, • 10+ years of experience in healthcare, sales leadership, execution and strategy., • Proven track record of success selling into payers, hospital systems, and self-insured employers., • Deep understanding of healthcare regulations and reimbursement pathways (e.g., 1115 waivers, value-based care)., • Established network in the healthcare ecosystem (payers, providers, and brokers)., • Strong leadership skills with experience building and scaling teams. 🌅 401k Plan 📈 We grow, you grow: Stock Options Plan granted on Day 1 🌟 Eligible for a bi-annual performance bonus ⛱ Unlimited PTO 🗓️ 5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical 🐣 Paid Family leave 🕯 Compassionate Leave: 3-5 days each time the need arises 🥘 A generous amount of CookUnity credits to enjoy our amazing meals, added to your account, monthly 🧘🏽️‍♀️ Wellness perks: access to fitness subsidies to build a healthy lifestyle 👩🏾️‍🏫 Personalized Spanish coach 🚀 Awesome opportunity to join a company that is looking to change how we eat and how chefs work! Compensation • Base Salary Range: $150,000 – $200,000 (depending on experience and network in the healthcare ecosystem), • On-Target Earnings (OTE): $300,000 – $350,000 (base + commission/bonus tied to revenue goals), • Incentives: Equity options and performance-based bonuses aligned with CookUnity's aggressive healthcare vertical growth targets.Why Join CookUnity?, • Be part of a mission-driven company transforming healthcare through food., • Build and lead a vertical that is critical to CookUnity's long-term success., • Competitive compensation package, including equity options. CookUnity is an Equal Opportunity Employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability. A quick note for all candidates We've recently seen an increase in recruitment scams across the industry, and we want to make sure you (and your data) stay safe while applying to CookUnity. We also want you to know that we take this seriously — sometimes, as part of our process, we may ask for a brief "proof of humanity" to confirm that we're connecting with a real person, not an impersonator. Here are a few tips to help you protect yourself and know what to expect from us: • Apply only through our official channels. All open roles are listed on our official careers page: careers.cookunity.com, • Our recruiters are real people — and easy to verify. You can always find them on LinkedIn with verified profiles. If you're unsure, feel free to reach out to us on our official LinkedIn Company Page., • We only communicate through official CookUnity channels. That means emails ending in @cookunity.com and interviews held through official company platforms (Google Meet or Zoom) — never WhatsApp, Telegram, or SMS.

Job DescriptionSenior Director, Strategic Partnerships (Platform, Ecosystem & Semiconductor)Company Description: At Butterfly Network, we're leading a digital revolution in medical imaging, transforming an industry that has long relied on bulky, analog systems. With our proprietary Ultrasound-on-Chip™ technology, we're democratizing healthcare by shifting ultrasound from the expensive, stationary systems of the past to the connected, mobile, and software-enabled platforms of today. In 2018, we launched the world's first handheld, whole-body ultrasound, Butterfly iQ – followed by iQ+ in 2020 and iQ3 in 2024, each more powerful than the last. Our innovation doesn't stop at hardware. Butterfly combines our advanced device with intelligent software, AI, services, and education to drive adoption of affordable, accessible imaging. Our technology is proving to help clinicians, clinics, and hospitals enhance care, cut costs, and expand imaging access. It's been recognized by Prix Galien USA, Fierce 50, TIME's Best Inventions, Fast Company's World Changing Ideas, among other awards. We're a team of bold thinkers, problem-solvers, and innovators ready to shape the future of medical imaging. Let's build something extraordinary together! Job Description: We are seeking a bold, entrepreneurial commercial leader to drive the strategy, growth, and execution of our partnership ecosystem across both Butterfly Garden (our AI Marketplace) and Octiv (Powered by Butterfly), our Ultrasound-on-Chip™ semiconductor platform. As Senior Director, Strategic Partnerships, you will be responsible for sourcing, structuring, negotiating, and closing high-impact partnerships—including complex semiconductor, chip licensing, SDK, AI, and technology integration deals that fuel the growth of both platforms. You will work at the intersection of chip technology,AI ecosystems, medical imaging, clinical workflows, and enterprise commercialization—ensuring partners achieve seamless success from pre-sales engagement through execution, launch, and long-term growth. This role is ideal for a commercial leader with deep experience crafting sophisticated semiconductor and platform technology deals while also scaling AI and software ecosystems. Reporting directly to the Chief Business Officer, you will shape the commercial strategy for two of Butterfly's most important innovation engines: • Butterfly Garden: expanding our AI and SDK partner network, integrating third-party AI models, and driving adoption of AI-powered clinical solutions., • Powered by Butterfly / Octiv: leading semiconductor, hardware, and OEM partnerships that scale the Ultrasound-on-Chip™ platform into next-generation devices and breakthrough healthcare technologies.Key ResponsibilitiesSemiconductor Technology Leadership, • Deep technical acumen and understanding of the semiconductor/chip industry, • Ability to lead the negotiation and structuring of semiconductor, chip licensing, technology integration, and supply-chain–related partnerships central to the Ultrasound-on-Chip™ platform., • Identify and pursue step-change commercial opportunities with OEMs, component manufacturers, hardware partners, and strategic technology collaborators., • Develop business cases, pricing frameworks, and deal structures that reflect both technical complexity and long-term commercial value., • Partner with engineering, product, and operations teams to translate technical requirements into executable partnership terms.Partnership Strategy & Ecosystem Development, • Define and execute an ecosystem strategy spanning semiconductor partners, AI developers, SDK collaborators, research institutions, and enterprise clinical customers., • Build a diversified pipeline of partners that expand platform capabilities and accelerate adoption of integrated chip, hardware, and AI solutions., • Lead negotiations, deal frameworks, and business models across the full partnership lifecycle.Commercial Revenue Growth, • Drive revenue through high-value semiconductor, technology, enterprise, and AI ecosystem deals across Octiv and Butterfly Garden., • Develop and manage a robust pipeline that includes new business, expansion pathways, and multi-year strategic collaborations., • Create compelling value propositions aligned with executive, technical, and clinical stakeholders.Partner Relationship Management, • Serve as the primary point of contact for key semiconductor, AI, and technology partners., • Understand partner needs, strategic priorities, and technical constraints to influence internal roadmaps and cross-functional decisions., • Secure C-suite alignment internally and externally on partnership goals, commitments, and trade-offs.Cross-Functional Leadership & Execution, • Collaborate deeply with product, engineering, clinical, and commercial teams to ensure partnership success from pilot through deployment., • Drive internal alignment around SDK, AI, and semiconductor strategies—advocating for the resources and sequencing needed to deliver results., • Ensure seamless transitions from early engagement through implementation, validation, compliance, and long-term growth.Engagement Tracking & Operational Excellence, • Maintain a structured, data-driven approach for tracking partner stages, next steps, dependencies, and risks., • Anticipate partner and operational needs; proactively surface issues and propose solutions., • Manage multiple complex, high-touch partnerships simultaneously with precision, organization, and clarity.QualificationsRequired, • 8–12+ years of experience in strategic partnerships, business development, or technology commercialization., • Direct experience crafting, negotiating, and closing semiconductor, chip, or advanced hardware technology deals is required., • Proven track record leading high-value B2B partnerships with Fortune 500, OEM, or enterprise technology customers from prospect through implementation., • Strong commercial and financial fluency with the ability to distill complex technical and business problems into clear next steps., • Ability to collaborate effectively with executive, technical, and clinical stakeholders., • Exceptional communication, negotiation, and relationship-building skills., • Highly structured, analytical, and process-oriented approach to managing multiple complex partnerships., • Tenacity and comfort operating in fast-moving, high-growth environments.Preferred, • Experience in AI-driven healthcare, medical devices, or regulated technology sectors., • Familiarity with regulatory pathways (e.g., FDA) for medical devices or AI-driven solutions., • Prior experience in high-growth or early-stage companies., • Patient-Centric Innovators: Our mission is THE mission., • Empowered to Impact: Every voice matters., • One Team, One Goal: Unity fuels progress., • Growth Champions: We embrace challenges. Benefits and Perks • Comprehensive health insurance, encompassing dental and vision coverage, is provided to all our employees. As a health-tech company, we prioritize the well-being of our teams. Additionally, employees have the option to buy up for enhanced health insurance coverage. We also contribute to Health Savings Account (HSA) accounts for all enrolled employees on an annual basis., • Comprehensive Employee Assistance Program - we provide access to tools and resources to support your emotional health and day-to-day needs., • 401k plan and match - we facilitate your retirement goals., • Eligible employees will have the opportunity to participate in Employee Stock Purchase Plan (ESPP), • Unlimited Paid Time Off + 10 Holiday Days a Year - recharge and come back ready to make an impact, • Parental Leave - we aim to provide our employees with time to bond with their growing family, along with additional support for primary caregivers to help transition back to work, • Competitive salaried compensation - we value our employees and show it, • Equity - we want every employee to be a stakeholder Our estimated salary for this role in the Greater NYC area or the Greater San Francisco Bay area is around $275,000 + bonus + equity + benefits. Actual pay is determined by multiple factors such as skills, qualifications, experience and market demand. The salary will be lower if you are not based in one of these two geographies. For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status. Butterfly Network does not accept agency resumes. Butterfly Network is an E-Verify Company. Butterfly Network is an equal opportunity employer. Regardless of race, traits associated with race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability or Veteran status. All your information will be kept confidential according to EEO guidelines. Butterfly requires security adherence responsibilities from all employees. These include: adhering to all company security policies and procedures, utilize provided company assets securely, and complete all required security awareness training programs. Safeguarding company data and systems from unauthorized access, modification, or destruction, contributing to the overall security posture of the organization. Immediately reporting any suspected or actual security incidents, including phishing attempts, malware infections, or unauthorized access, following the established incident response procedure #KG-LI #LI-KG

Ziff Davis - CNET Group is looking for an experienced digital media ad sales Account Executive, based in the NYC market to play a key role in developing and growing accounts. Deep contacts and connections with media agencies and clients that purchase digital media solutions.

Accurately project revenues, meet and exceed monthly sales targets across all product lines, and surpass annual sales goals. We are seeking a highly motivated sales professional to join our growing on-air and digital sales team. The individual selected will sell and manage multi-media marketing solu

As an Enterprise Account Executive, you will work closely with both the Quisitive sales pursuit team and Microsoft field sales representatives to position Microsoft platform technology services and solutions that ensure our enterprise customers (at least $3B+) achieve their strategic business object

Executive-Level Strategic Revenue Leadership: Own and execute the most critical territory and account plans, consistently exceeding multi-million dollar sales targets and annual quotas by architecting and closing large-scale platform sales within highly focused, strategic accounts. We are seeking an

As a Senior Programmatic Account Executive, you have a deep expertise in programmatic CTV and a consultative, hard-working sales approach. Strong knowledge & understanding of SSPs, DSPs, direct programmatic advertiser/agency strategies and the overall programmatic biddable landscape. Senior Account

CareHarmony is seeking a head of sales to execute our pivot from founder led sales to building out an enterprise sales organization. A more junior level candidate with strong sales experience qualifies for our open account executive opening. Responsibilities will include but aren't limited to execut

Job Description Our client, a rapidly growing B2B marketplace, is seeking a Customer Success Manager to drive customer retention, expansion, and long-term value across a multi-product platform. This role is highly strategic and revenue-focused, leading the post-sale engine that powers growth within the existing customer base. What You'll Do • Build and lead a high-performing Customer Success team focused on expansion and upsell across a multi-product SaaS suite, • Develop the systems, processes, and playbooks needed to identify, prioritize, and capture expansion opportunities, • Own and optimize the customer lifecycle, including onboarding, QBRs, renewals, and ongoing account health, • Use data to track product adoption, churn indicators, and revenue expansion potential; report insights to leadership, • Partner cross-functionally with Sales, Product, and Implementation to drive cross-sell and upsell momentum, • Build executive-level relationships within key accounts and act as a trusted advisor and internal advocate, • Coach and elevate CSMs to strengthen commercial skills, accountability, and customer-centric executionWhat Were Looking For, • 6 to 10 years of Customer Success or Account Management leadership experience, managing teams of 5-10+, • Proven record in NRR 105-115%+, expansion ownership, and retention excellence at scaling SaaS companies, • Strong experience building revenue-oriented CS motions in high-growth, early-stage environments (Series AC), • Fluent in customer metrics: cohort analysis, health scores, renewal forecasting, product-usage insights, • Background in B2B SaaS; experience with multi-product portfolios is a major plus, • Bonus: exposure to restaurant, hospitality, supply chain, or delivery-adjacent technology, • Exceptional communication skills with strong executive presence and the ability to lead cross-functional alignment

Job Description Welcome to the future of cloud networking and security! Cato Networks is the first company to converge enterprise networking and security into one centralized and global service that is delivered by cloud. It is led by networking and security pioneer Shlomo Kramer (Check Point, Imperva) and early investor (Palo Alto Networks, Exabeem, Trusteer and more). Cato's unique technology inspired a brand-new product category, later named "SASE" by Gartner and a market expected to reach $28.5 billion by 2028. This is your opportunity to get on the rocket ship and join a company that is building a cutting-edge enterprise network and secure cloud platform, and is on a fast track to becoming the worldwide market leader – don't miss it! Cato Networks is seeking a highly technical and business savvy Customer Success Manager (CSM) in the Northeast to drive customer adoption, ensure value realization, and lead renewal and upsell conversations for our AI Security platform. This role requires a unique blend of deep technical understanding—across AI/ML, security architecture, and integrations—with strong commercial acumen negotiating renewals and identifying expansion opportunities. You will partner with security, IT, and compliance teams as they deploy AI safely, while also collaborating with procurement, finance, and executive stakeholders to secure long-term business growth. Key Responsibilities • Own and manage a portfolio of enterprise customers, ensuring strong adoption, measurable outcomes, and long-term retention., • Build customer success plans, define and track KPIs, and guide customers in implementing AI security best practices (model risk monitoring, prompt security, governance workflows, etc.)., • Lead regular business reviews (QBRs/EBRs) with both technical and executive audiences., • Serve as a technical advisor on AI security architecture, including integrations with CASB, DLP, SIEM, SASE, model gateways, and LLM application workflows., • Support customer onboarding and deployment by providing hands-on guidance, troubleshooting, and adoption enablement., • Translate complex technical requirements into actionable tasks for customers and internal teams., • Own the full renewal lifecycle—forecasting, preparing commercial proposals, negotiating pricing/terms, and closing renewals., • Identify expansion opportunities across products, modules, consumption tiers, or additional use cases., • Partner with Sales to execute upsell strategies based on customer maturity, increased usage, or new AI risk requirements., • Provide customer feedback to Product and Engineering to influence roadmap priorities., • Work closely with Professional Services to ensure smooth implementation and timely delivery., • Deliver workshops, onboarding sessions, and executive briefings on AI threat models, safe LLM adoption, and governance frameworks., • 5+ years in Customer Success, Technical Account Management, or Sales Engineering within cybersecurity, cloud security, and AI/ML platforms., • Strong technical background—experience with security architectures, API gateways, cloud platforms, data protection, or AI/LLM workflows., • Demonstrated commercial experience handling renewals, negotiating contracts, and driving upsells., • Ability to confidently speak with both deeply technical teams and procurement/executive stakeholders., • Strong project management, communication, and executive presentation skills., • Familiarity with AI governance, prompt hardening, model evals, or red-teaming methods., • Experience supporting SASE/SSE, CASB, or SaaS security products., • Startup or early-stage scaling experience. #LI-MR1

Overview Our client is seeking a motivated and results-driven Outside Sales Representative to join their dynamic sales team. In this role, you will be responsible for driving business growth by developing new client relationships and managing existing accounts. The ideal candidate will have a strong background in B2B sales, excellent negotiation skills, and proven outside sales experience. If you thrive in a fast-paced environment and enjoy the challenge of meeting sales targets, we want to hear from you. Duties • Conduct lead generation activities to identify potential clients and new business opportunities., • Manage territory effectively to maximize sales potential and maintain strong customer relationships., • Negotiate contracts and close sales with both new and existing clients., • Collaborate with the marketing team to develop strategies that drive sales growth., • Maintain accurate records of sales activities, customer interactions, and pipeline status using software tools., • Proven experience in outside sales or direct sales roles, preferably in a B2B environment., • Strong skills in lead generation and territory management., • Excellent negotiation abilities with a track record of closing deals., • Experience with product demos that effectively communicate value propositions., • Familiarity with software tools used for tracking sales activities and customer management., • Strong interpersonal skills with the ability to build rapport with clients at all levels., • Self-motivated with a results-oriented mindset and the ability to work independently. Qualifications • Driver's License, • Prior Sales Experience Job Type: Full-time Benefits: • Dental insurance, • Health insurance, • Paid time off, • Vision insurance Work Location: On the road, main office in Bronx, NY Our client is an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other protected characteristic. All employment decisions are based on qualifications, merit, and business needs.

Job Description Company Founded in 2018 by CPAs, tax attorneys, and software developers, Taxbit is creating an entirely new category to enable widespread compliant adoption of digital assets for the global economy. Taxbit's Software-as-a-Service (SaaS) platform streamlines and automates customers' tax reporting and accounting activities for digital assets. Trusted by leading crypto, tech, and traditional enterprises, Big 4 accounting firms, and government agencies (including the IRS), Taxbit solves compliance challenges at scale amidst an ever-evolving regulatory landscape. Taxbit is backed by leading Silicon Valley VCs with teams located in New York City, San Francisco, Seattle, Salt Lake City, and Europe. Opportunity for Impact As our Customer Success Leader, you will manage and grow the Taxbit teams that serve as central points of contact for our portfolio of existing and growing enterprise customers. You'll have accountability for key customer outcomes such as retention, satisfaction, revenue, adoption, and overall relationship health. You will support your teams as they work to deepen value realization including: implementation, support, identifying new use cases for expansion, and educating customers on industry best practices. You'll lead our post-sales teams while understanding and sharing our competitive advantage with customers. You will collaborate internally with stakeholders like SMEs and Sales teams to ensure a seamless end-to-end experience for our customers. You'll serve as an executive champion for your teams and our customers when it comes to managing product feature requests and building feedback loops with our Product and Engineering teams. Your teams will be responsible for building competitive intelligence of Taxbit products, helping to develop market intel, and sharing best practices and product expertise with our sales team. Role and Responsibilities • Be a hands-on leader in the Customer Experience model from implementation to expansion and renewal to ongoing support; add sophistication and operational rigor to the existing function, • Advocate for the success of your customers as the executive champion, • Own and grow deep client relationships across a portfolio Taxbit's largest accounts, • Drive successful customer business outcomes (e.g. CSAT/NPS, renewals, cross-sell, up-sell), • Retain existing client revenue while working in partnership with our Account Executives to add revenue to the account base, • Establish a strong governance structure for each of your team's accounts, e.g. SteerCos, MBRs/QBRs, executive engagement, • Define goals and metrics for your team to grow business through cross-selling and upsell opportunities, • Develop proficiency as a technical thought leader helping to drive the strategy and execution for Taxbit's Customer Experience, working with cross functional partners., • Create and manage a feedback loop for your team to liaise with Taxbit's Product and Engineering teams, • Build processes for your teams that help to measure performance and ensure that the Customer Operations teams are able to drive business needs, • Partner cross-functionally and globally with other Senior Leadership Team members to ensure Taxbit delivers a seamless customer experience; this includes partnering with Sales to ensure a smooth knowledge transfer and relationship post-sale and working in concert with other post-sales teams like Account Managers and SMEs to ensure flawless service delivery, • Support teams through any escalations or customer issues that may arise for both pre-sales and post-sales, • 10-15 years of people management experience in account management, implementation, customer success, solutions architecture, or sales engineering, • Experience working with Enterprise SaaS platforms, • Previous Technical Sales experience in a SaaS organization, • Hands-on, values-driven leader, • Highly collaborative across departments and geographies Benefits & Perks • Competitive cash compensation (based on experience), • Equity (RSUs), • Competitive benefits package, • A modern 401(k) plan that includes access to crypto, financial wellness benefits, low fees and more, • Hybrid working model: 3 days in-office, 2 days WFH/flexible, • Monday team lunches, snacks and drinks, • Discretionary Time Off - enjoy the flexibility to rest, refuel, and recharge, • Paid parental leave to bond with your child, • Fertility Benefit Corp Press Forbes America's Best Startup Employers Deloitte Top 10 Fast 500 Award Forbes FinTech 50 Recent Product Announcements Taxbit Announces AI Enabled Rules Engine for Crypto Accounting Taxbit Launches DAC7 Compliance Solution for Digital Marketplaces Taxbit Introduces The First Enterprise-Grade Legal Entity Support Solution for Digital Assets Taxbit Launches Innovative CESOP Reporting Solution for Digital Assets TB Thought-Leadership Pieces Fortune - Future of Finance NASDAQ - How Regulation and Technology Are Bridging the Gap Between Tradfi and Crypto Future of Finance Roundtable Event (Video) Coindesk - The Tax Implications of Sam Bankman-Fried's Conviction Fox Business - AI tools streamlining accounting workflows and opening capacity for innovation Bloomberg Tax - Is Anyone Paying State Taxes on Bitcoin and NFTs? (Podcast) Alliance/ Partner Announcements IRS Taps TaxBit to Audit Bulk Crypto Transactions Disclaimers • By submitting an application for this role, you certify that the information contained in the application is correct to the best of your knowledge. You understand that to falsify information is grounds for refusing to hire you, or for discharge should you be hired., • Employment with the Company is at will unless otherwise stated in a written agreement signed by the CEO of the Company. This means that either the Company or the employee can terminate the employment at any time and for any reason, with or without notice.

Job DescriptionSalary: Customer Success Manager (US, Hybrid) (Must be able to commute to one of our US-based offices in Chicago, San Francisco, New York City, or Miami.) Job Summary GTreasury is the leading innovator of integrated SaaS treasury and risk management solutions for the digital treasurer. Developed using the latest technology, GTreasury helps empower organizations on their path to strategic treasury, by enabling total visibility into their cash, liquidity, payments and financial risk management. With enterprise clients spanning North America, EMEA and APAC, GTreasury is headquartered in Chicago with offices in London, Sydney and Manila. Customer success is a new and strategic department at GTreasury with a clear objective to facilitate the adoption of new products or services, reduce risk and churn, and support expansion within existing accounts. As a GTreasury Customer Success Manager, you are a critical part of our customers adoption and ongoing satisfaction. You will play a pivotal role in ensuring our customers achieve their desired outcomes (value realization) with the use of our solutions. When customers are successful GTreasury benefits through increased customer retention, solution expansion, and advocacy. As part of the Global Customer Support Team, you will help solve customers' business challenges through success planning and engagement, aligning and demonstrating the value of GTreasury solution against our customers' initiatives to deliver positive business outcomes. This includes end-to-end customer life cycle where youll manage customer adoption and growth, health, and retention in partnership with your Account Manager. This is a great role for someone who wants to be part of developing a customer success organization. What Were Looking For: • Optimism and curiosity: Optimism will allow you to see the solution through the constraints, and curiosity will allow you to chart the path to success., • Question asking and problem solving: Success plans are never the same for each customer, and so the magic lies in asking the right questions and translating into a plan that shows value., • Kind, thoughtful, and respectful with a growth mindset: It is all, always about the people and the team. Were looking for somebody who knows that software is a team sport, who values collaboration, and who is always growing and seeking to improve their own skills. What You Will Do: • Develop a trusted advisor relationship with key customer stakeholders and executive sponsors to drive product adoption and ensure customers are leveraging the solution to achieve full business value., • Be accountable for enabling customers to achieve their desired outcomes, setting them up for success during critical moments that matter in the journey, as evidence over time through product adoption., • Co-create Value Achievement & Success Plans with your customers to develop a deep understanding of their business, primary business outcomes, and tangible success metrics., • Develop, automate and scale customer lifecycle events including kickoff/onboarding, business review, feature announcements, utilization and user engagement., • Address customer inquiries, manage obstacles, and identify ways to drive additional value., • Establish periodic touchpoints to ensure customers are informed, remain engaged, and solicit general feedback., • Be an advocate and voice for our customers internally and partner with cross-functional teams to facilitate successful implementation, adoption, expansion, and renewals., • Work in partnership with Operational, Product, Engineering, Sales, and Support teams to provide customer feedback and ensure requests are resolved in a timely manner Skills & Requirements: • 5+ years of customer success, service, product, account management, or software sales experience in a B2B SaaS Solutions environment, • Ability to interact with enterprise customer teams at various levels of technical and non-technical depth, and across multiple levels from end user through C-level stakeholders while navigating tough conversations, • Strong presentation and communication skills, verbal and written, • Project management skills, with proven results working as a reliable advisor to drive business value for customers, • Highly data-driven with a dedication to following processes, • Intellectually curious and enjoys creative problem solving., • Passionate about driving and tracking a consistent engagement process with all customers in your portfolio, • Flexible approach, able to operate effectively with uncertainty and change Education Requirements: • Bachelors degree preferred, or equivalent experience What You Will Get: * • A high impact, high visibility role at a growing SaaS company that values personal growth, accountability, and the concept of good work., • A great management team and reporting structure that supports you and your growth., • A culture of open collaboration and problem solving, • An empowered role on the success team, responsible for driving business value., • Great benefits and culture., • Our benefits include:, • Salary: The expected annual median salary for this role is $105,000. Actual compensation for an individual may vary depending on skills, performance, qualifications, experience, and location., • Excellent medical, dental and vision insurance options, • HSA and FSA options + company HSA contributions, • 401K matching, • 100% paid parentalleave, • 15 paid holidays + competitivePTO, • Flexible work environment About GTreasury: GTreasury provides CFOs and Treasurers with The Clarity to Act on strategic financial decisions with the worlds most adaptable treasury platform, empowering them to face the challenges of today and tomorrow. Our industry leading solutions are purposefully designed to support every stage of treasury complexity, from Cash Visibility and Forecasting to Payments, Risk, Debt, and Investments. With GTreasury, financial leaders gain comprehensive connectivity across all banks and ERPs to build an orchestrated data environment, enabling rapid value realization with implementations up and running in weeks. Plus, our unmatched industry expertise ensures clients continued success through dedicated guidance and top-tier support. Trusted by over 1,000 customers across 160 countries, GTreasury provides treasury and finance teams with the ability to connect, compile, and manage mission-critical data to optimize cash flows and capital structures. GTreasury is headquartered in Chicago, with locations serving EMEA (Dublin and London) and APAC (Sydney, Singapore, and Manila). At GTreasury, we know that our people are what makes GTreasury great and we celebrate the unique perspectives and experiences that our diverse teams bring to the table. GTreasury is an equal opportunity employer and does not discriminate against employees or prospective candidates based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws and we strongly encourage people from underrepresented groups to apply! If you're applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Job DescriptionThe Senior Account Associate is financially accountable for the profitability of specific accounts or brands and supports their Account Executive with larger key accounts. Key Accountabilities: • Assist Account Executive and Sales Manager in all aspects of the sales process, including showroom management, market preparation, and administrative support • Create sales plans to meet financial targets and drive revenue growth for assigned account(s) that Sr. AA is solely responsible for • Travel to account(s) as required to present product, strategy and financial targets for seasonal sell-in • Own and/or support bulk order tracking, on order log, receipt of order confirmations, shipping/delivery updates, and maintenance of order books • Communicate daily with buyers regarding current orders, shipping, current sales, changes in delivery schedules, future orders and overall business • Review and analyze account selling reports and run weekly/monthly shipping and on order reports • Recap and present weekly retailer results (style selling, sales/stocks, etc.) for assigned accounts as needed • Coordinate and attend market week appointments • Ensure samples are effectively managed and pack/unpack samples for trade shows and out of town market appointments • Special projects as needed Required Skills/Abilities/Education:• Bachelor’s Degree in Fashion Merchandising or related field • 2+ years of experience as Sales Coordinator or Account Associate (wholesale sales experience a plus) • Excellent organizational and communication skills with attention to detail • Ability to multi-task and prioritize in a fast paced environment • Proficient in Microsoft Office Salary Description: $60,000 - $80,000 per year#LI-KC1

Job Description About Us: Pacvue is the leading software suite for eCommerce advertising, sales, and intelligence. We help some of the world's largest brands grow their business on Amazon, Walmart, Instacart, and other marketplaces and work with sellers and agencies of all sizes to help them compete in the constantly changing world of online retail. Our mission is to empower teams to win in the future of eCommerce, and we do it by building first-to-market technology, solving complex problems with our customers, and bringing expertise, collaboration, and innovation to our work every single day. Why work at Pacvue? • Be on the cutting edge - Pacvue is transforming the way brands and sellers win online. Our product uses machine learning, artificial intelligence, and data to make intelligent decisions and recommendations., • Have fun – we have an energetic and passionate team with a joint mission to win and help our brands and sellers succeed., • Learn – from the best! Our team is full of talented people who want to help you learn, grow – providing you with mentorship, the industry's best practices and thought leadership. We are seeking a Senior Customer Success Manager who excels in guiding Commerce customers at every stage of their journey, ensuring they maximize product usage. As a customer advocate, this role resolves complex issues, introduces new offerings, and identifies avenues for growth within client accounts. Proficient in driving enhancements from customer feedback, this individual also mentors peers while effectively communicating customer needs to shape product strategy. Keeping abreast of evolving eCommerce trends and systems is a natural part of their commitment to delivering exceptional service. Responsibilities: • Advise customers on optimal product usage across their journey stages, from onboarding to advocacy., • Act as the customer's advocate in resolving escalated troubleshooting and product usage cases., • Introduce new products/services to customers, highlighting their potential value., • Handle clients of varying complexity levels, identifying growth opportunities and proposing upsells., • Identify trends in customer feedback, communicating product improvements and quality of life enhancements., • Effectively communicate customer needs to influence product prioritization and engage with executive-level stakeholders for strategic product usage consultation., • Identify new data points to enhance customer insights and provide practical feedback to peers and management for SOP revisions., • Create, revise, and adhere to project plans and roadmaps, understanding eCommerce strategies for revenue generation, upsell potential, and the nuances of company products., • 4-5+ years of managing Amazon Sponsored Ads campaigns and strategy at a brand/manufacturer or at an agency, • 2+ years of managing Amazon DSP campaigns and strategy highly preferred, • 2+ years of experience managing other ecommerce advertising channels (Walmart, Target, Instacart, etc..) preferred, • Analytical mindset with the ability to interpret Amazon performance metrics, particularly through Amazon Marketing Cloud, to help generate actionable insights, • Strong communication skills to influence product decisions and engage with stakeholders at all levels., • Proficiency in utilizing CRM systems to generate reports on account management metrics., • Ability to provide insights for SOP revisions based on evolving business needs and industry trends., • Capacity to manage projects, timelines, and division of responsibilities effectively., • Unlimited Paid Time Off, • Paid Holidays and Floating Holidays, • Medical, Dental, Vision, FSA/HSA, Life Insurance and Pet Insurance, • 401k with Employer Match, • Take up to 2 Days of Paid Time Off to Volunteer with a 501c Organization #LI-Remote Pacvue is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Job Description Dealpath is looking for a self-motivated Customer Success Manager to join our growing team in New York City, New York! As a Customer Success Manager, you will play a critical role in ensuring our customers adopt and utilize Dealpath to its utmost capabilities. You're excited about this opportunity because you'll: • Interact with customers to learn how their business works, define success criteria, and build out a customer journey to help them reach their business goals, • Train, onboard, and support our customers in their usage of Dealpath in an effort to ensure adoption, • Produce and deliver web-based and in-person training seminars for customers, • Field phone and email based support inquiries from customers, • Assist with the creation of self-service documentation and video-based training materials, • Work cross-functionally with Dealpath's Sales, Marketing, and Product teams to relay customer use cases, develop success assets, and resolve product escalations, • Ensure the retention, growth, and satisfaction of a portfolio of customer accounts, • Help the Customer Success team build out process and success metrics to accelerate the scaling of this functionWe are excited that you are:, • A self-motivated team player, ready to embrace a fast paced, high-growth environment, • Able to effectively partner, collaborate, and communicate with technical and non-technical colleagues, • Always thinking of new ways to effectively serve customers and improve the Customer Success team's internal processes, • Resourceful and not afraid to try out-of-the-box approaches to resolve complex issuesQualifications:, • Bachelor's degree or higher, • 1-5 years of customer success and/or account management, • Strong written and verbal communication skills, including comfort with presenting to senior executive audiences, • Empathy for customers, and passion for helping them, • Demonstrated ability to manage ambiguity and apply problem-solving skills, • High attention to detail and accuracy, • Strong knowledge and proficiency in Excel / Google SheetsFor Bonus Points:, • Experience working for an enterprise SaaS company, • Experience servicing commercial real estate firms, • Interest in commercial real estate, • Medical, dental, & vision insurance., • Flexible Spending Account., • Paid Parental Leave., • 401(k)., • Company sponsored commuter benefits., • Flexible time off policy., • Hybrid work policy - 3 days in office requirement (Tues/Wed/Thurs)., • Monthly wellness reimbursement., • The estimated pay range for New York City, New York candidates is $95,000 - $105,000 base, & $10,000 - $20,000 variable compensation., • This position is also eligible for Dealpath's equity plan., • Your compensation will be based upon several factors including your experience, qualifications, education, location, and the skills assessed in Dealpath's interview process. Your actual compensation will be confirmed in writing at the time of offer. Our mission is to empower real estate investment and capital markets with data and collaboration through purpose-built software. We believe that real estate is driven by people with information to shape the built world. Today, Dealpath is the industry's leading cloud-based deal management platform and expanding rapidly. Recent highlights include: surpassing $10 Trillion of transactions supported on the platform with leading firms like Blackstone, CBRE, Oxford, Nuveen, Bridge Investment Group, etc., recognized as the "Top Technology" at Global PropTech Awards, and expanding offices and teams in San Francisco and New York City. We're engineering an industry-defining company to power the largest asset class in the world into the future. Our company is led by an experienced team and backed by a combination of top tier venture capital firms and strategic industry partners including: Blackstone, Nasdaq, 8VC, JLL Spark, WTI, GreenSoil Investments, LeFrak, Milstein, Bechtel, and Morgan Stanley Expansion Capital. We value your voice! If you get excited about solving real business challenges and working closely with other smart folks in a winning culture - we'd love to meet you!

Job DescriptionDescriptionSUMMARY As a member of Mimeo’s Sales team, the Customer Success Manager will manage and develop client relationships, drive customer retention within a specified sales territory, and proactively leverage relationships to identify and pursue new business opportunities in other departments within the territory. The Customer Success Manager will partner closely with dedicated Sales Executives and Service teams to effectively manage customers in their assigned territory throughout their life cycle with Mimeo. This individual will be a subject matter expert capable of driving customer success and desired customer business outcomes. Key ResponsibilitiesKey Responsibilities- Account Management / Retention -50% • Serve as a primary point of contact throughout the customer lifecycle, • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors, • Ensure customers derive maximum value and achieve desired business outcomes with their investments, • Proactively anticipate and identify upcoming needs, • Conduct project discovery/requirements, • Effectively manage customer issues including quality concerns, • Provide effective customer training, • Manage MSA Renewal, • Track and act on Customer Health Scores, • Consistently run successful Executive Business Reviews, • Identify up-sell opportunities within existing customer base, • Maintain accurate revenue forecasts, • Actively prospect and build relationships with new departments, divisions, and business units within existing customer accounts that currently do not utilize Mimeo services., • Develop and execute strategic account penetration plans to identify new use cases and service opportunities outside of the current customer's scope., • Leverage existing relationships with customer stakeholders and executive sponsors as internal champions to gain warm introductions and access to new departmental leaders., • Collaborate closely with Sales Executives to scope, propose, and close new business opportunities identified within the customer's broader organizational territory., • Function as a Subject Matter Expert (SME) to new contacts, showcasing Mimeo's full portfolio of services and tailoring solutions to meet their unique departmental needs., • Contribute to the development of company-wide best practices for customer success, retention, and expansion., • Partner with Solution Engineering team to support and monitor customer onboarding and implementation, • Closely partner with dedicated sales and service representatives to drive customer success and growth, • Act as the voice of the customer internally, providing feedback to Product, Marketing, and Operations teams to inform strategy and continuous service improvement., • Partner with Marketing on customer-facing initiatives such as case studies, testimonials, and marketing campaigns to drive advocacy., • Identify opportunities for strategic service improvements and operational efficiency to enhance the overall customer experience. Skills Knowledge and Expertise SKILLS AND MINIMUM QUALIFICATIONS: • Minimum of 3-5 years of experience, with a proven track record of success in corporate sales or customer success management, particularly to larger, more complex organizations, • Bachelor’s degree preferred, • Mastery of soft skills; like communication, listening and building rapport, • High energy, passionate and self-motivated with a strong work ethic, • Performance and Results Driven, • Improvement-minded; championing ideas and initiatives to help improve Customer Success processes, • Consultative selling experience, • Competitive salary, • Generous PTO Policy, • Internal career advancement opportunities, • 401K is offered after 1 year of service

Job DescriptionSalary: Who are we? Finance teams need clear visibility into their cash flow, but most still rely on Excel to manually track data across multiple bank accounts. This makes it hard to see real-time cash positions, spot trends, and drive smarter financial decisions. Nilus changes that. We're building an AI-powered cash management platform that gives finance teams real-time cash visibility, forecasting, and reconciliationall powered by AI, eliminating manual work and unlocking insights that help businesses grow. Backed by top VCs including Bessemer, Felicis, BTV, and Symbol - Nilus is a fast-growing fintech startup led by a team of ex-fintech pros passionate about transforming the finance function. What Were Looking For: Nilus is looking for a Customer Success Manager (CSM) to join our growing team and lead the post-sales experience for our B2B customers. Youll own the customer journey end-to-endfrom onboarding and implementation through adoption, renewal, and expansion. This role requires someone who is passionate about helping customers succeed and can act as a strategic partner, guiding executive teams through onboarding, demonstrating the value of our platform, and ensuring long-term satisfaction and growth. Youll become a key voice of the customer internally and help influence product, marketing, and support strategies. This is a hands-on role focused on driving measurable results for our customers and for Nilus. Were looking for Treasury and Customer Success professionals who know all too well what our customers are dealing with - complex, manual cash management workflows - and want to help others modernize them through technology. If you are a Treasury pro or have experience in a customer-facing role in a Treasury or Corporate Finance environment, strong communication skills, and the ability to translate insights into action, this is a great fit. What youll be doing • Lead the onboarding and implementation process for new customers, ensuring a smooth and engaging experience for executive stakeholders and platform users., • Identify and lead bringing value to life for customers., • Serve as the primary point of contact for your portfolio of accounts throughout the customer lifecycle., • Drive product adoption and engagement by helping customers align their goals with platform capabilities., • Monitor customer health metrics to proactively identify risks and opportunities., • Deliver and communicate ROI to customers and ensure they realize the full value of our product., • Act as a trusted advisor, guiding customers on best practices and use-case optimization., • Support renewals and identify expansion opportunities in collaboration with the sales team., • Collaborate cross-functionally with product, marketing, and operations teams to champion the voice of the customer internally., • Provide feedback and insights to improve customer experience and inform product development., • Create and deliver training, documentation, and support resources to enable customer success. Your qualifications 4+ years of experience in Treasury, Corporate Finance & Accounting, or as a CSM in a relevant area Strong communication skills with the ability to lead and support executive and end-user stakeholders Excellent problem-solving abilities and a proactive approach to customer needs Excited to enable customers with product training and support Experience working with Excel to analyze customer trends and metrics Ability to juggle multiple priorities and work in a fast-paced, dynamic environment Experience in customer success, account management, or a similar role in a SaaS or software company bonus Proven track record in managing customer relationships and driving adoption and retention - bonus Experience working with US subsidiaries or international financial operations bonus Exposure to venture-backed startups, fundraising, and investor relations bonus

Job DescriptionSalary: Who are we? Finance teams need clear visibility into their cash flow, but most still rely on Excel to manually track data across multiple bank accounts. This makes it hard to see real-time cash positions, spot trends, and drive smarter financial decisions. Nilus changes that. We're building an AI-powered cash management platform that gives finance teams real-time cash visibility, forecasting, and reconciliationall powered by AI, eliminating manual work and unlocking insights that help businesses grow. Backed by top VCs including Bessemer, Felicis, BTV, and Symbol - Nilus is a fast-growing fintech startup led by a team of ex-fintech pros passionate about transforming the finance function. What Were Looking For: Nilus is looking for a Customer Success Manager (CSM) to join our growing team and lead the post-sales experience for our B2B customers. Youll own the customer journey end-to-endfrom onboarding and implementation through adoption, renewal, and expansion. This role requires someone who is passionate about helping customers succeed and can act as a strategic partner, guiding executive teams through onboarding, demonstrating the value of our platform, and ensuring long-term satisfaction and growth. Youll become a key voice of the customer internally and help influence product, marketing, and support strategies. This is a hands-on role focused on driving measurable results for our customers and for Nilus. Were looking for Treasury and Customer Success professionals who know all too well what our customers are dealing with - complex, manual cash management workflows - and want to help others modernize them through technology. If you are a Treasury pro or have experience in a customer-facing role in a Treasury or Corporate Finance environment, strong communication skills, and the ability to translate insights into action, this is a great fit. What youll be doing • Lead the onboarding and implementation process for new customers, ensuring a smooth and engaging experience for executive stakeholders and platform users., • Identify and lead bringing value to life for customers., • Serve as the primary point of contact for your portfolio of accounts throughout the customer lifecycle., • Drive product adoption and engagement by helping customers align their goals with platform capabilities., • Monitor customer health metrics to proactively identify risks and opportunities., • Deliver and communicate ROI to customers and ensure they realize the full value of our product., • Act as a trusted advisor, guiding customers on best practices and use-case optimization., • Support renewals and identify expansion opportunities in collaboration with the sales team., • Collaborate cross-functionally with product, marketing, and operations teams to champion the voice of the customer internally., • Provide feedback and insights to improve customer experience and inform product development., • Create and deliver training, documentation, and support resources to enable customer success. Your qualifications 4+ years of experience in Treasury, Corporate Finance & Accounting, or as a CSM in a relevant area English and Hebrew Fluency is a must Strong communication skills with the ability to lead and support executive and end-user stakeholders Excellent problem-solving abilities and a proactive approach to customer needs Excited to enable customers with product training and support Experience working with Excel to analyze customer trends and metrics Ability to juggle multiple priorities and work in a fast-paced, dynamic environment Experience in customer success, account management, or a similar role in a SaaS or software company bonus Proven track record in managing customer relationships and driving adoption and retention - bonus Experience working with US subsidiaries or international financial operations bonus Exposure to venture-backed startups, fundraising, and investor relations bonus

Job Description Company Founded in 2018 by CPAs, tax attorneys, and software developers, Taxbit is creating an entirely new category to enable widespread compliant adoption of digital assets for the global economy. Taxbit's Software-as-a-Service (SaaS) platform streamlines and automates customers' tax reporting and accounting activities for digital assets. Trusted by leading crypto, tech, and traditional enterprises, Big 4 accounting firms, and government agencies (including the IRS), Taxbit solves compliance challenges at scale amidst an ever-evolving regulatory landscape. Taxbit is backed by leading Silicon Valley VCs with teams located in New York City, San Francisco, Seattle, Salt Lake City, and Europe. Opportunity for Impact As a start-up, landing new customers is critical to Taxbit's success. Our ability to successfully manage and grow our existing customer base is of equal importance. As a customer success hire for the company, you'll serve as a central point of contact for a portfolio of enterprise customers. You'll have accountability for key customer outcomes such as customer satisfaction, product adoption, relationship management, and overall relationship health. You will partner with your portfolio of enterprise customers to deepen value realization including: supporting existing solutions, identifying new use cases for expansion, and educating customers on industry best practices. You will collaborate internally with stakeholders like SMEs, Implementation, and Sales teams to ensure a seamless end-to-end experience for your customers. You'll serve as an advocate for your customers when it comes to managing product feature requests and building feedback loops with our Product and Engineering teams. You'll have lots of fun opportunities to scale your impact at a hypergrowth start-up! Role and Responsibilities • Own and grow deep client relationships across a portfolio Taxbit's largest accounts, • Drive successful customer business outcomes (e.g. CSAT/NPS, renewals, uncover opportunities for cross-sell/up-sell), • Ensure all customers become Taxbit advocates and references, • Operate with urgency, drive measurable results, and establish deep relationships with key customers, • Establish a strong governance structure for each of your accounts, e.g. Business Reviews, Executive touchpoints, etc., • Advocate for the success of your customers; create and manage a feedback loop with Taxbit's Product and Engineering teams, • Support customers with any issue resolution and future feature requests, • Partner cross-functionally to ensure Taxbit delivers a seamless customer experience; this includes partnering with Sales to ensure a smooth knowledge transfer and relationship post-sale and working in concert with other post-sales teams like implementation and SMEs to ensure flawless service delivery, • Prepare presentations and reports for executive stakeholders, • Bachelor's degree; MBA or master degree preferred, • 5+ years of experience in account management, customer success, consulting, or professional services, • Background and expertise in financial services, crypto and/or tax and accounting preferred Product & Domain Expertise • Proficient understanding of Taxbit's platform across both accounting and information reporting, • Comfort navigating enterprise fintech domain, • Ability to build trust and multi-thread relationships across technical, financial, and executive stakeholders., • Strategic account planning and execution aligned with customer goals and business outcomes., • Skilled in commercial conversations and can drive discovery to learn more about customer needs, • Data-driven mindset with ability to manage and improve account health metrics and engagement cadences., • Ability to manage multiple complex accounts with rigor, timelines, and follow-through., • Consultative problem-solving mindset: proactive risk identification, root cause analysis, and mitigation planning., • Clear, professional, concise and persuasive verbal and written communication with both technical and executive audiences. The base salary range for this role is $110,000 - $160,000 with eligibility for variable compensation, equity, and benefits. Actual compensation will vary depending on various job-related factors, including, but not limited to location, experience, level, and job qualifications. Benefits & Perks • Competitive cash compensation (based on experience), • Equity (RSUs), • Competitive benefits package, • A modern 401(k) plan that includes access to crypto, financial wellness benefits, low fees and more, • Hybrid working model: 3 days in-office, 2 days WFH/flexible, • Monday team lunches, snacks and drinks, • Discretionary Time Off - enjoy the flexibility to rest, refuel, and recharge, • Paid parental leave to bond with your child, • Fertility Benefit Corp Press Forbes America's Best Startup Employers Deloitte Top 10 Fast 500 Award Forbes FinTech 50 Recent Product Announcements Taxbit Announces AI Enabled Rules Engine for Crypto Accounting Taxbit Launches DAC7 Compliance Solution for Digital Marketplaces Taxbit Introduces The First Enterprise-Grade Legal Entity Support Solution for Digital Assets Taxbit Launches Innovative CESOP Reporting Solution for Digital Assets TB Thought-Leadership Pieces Fortune - Future of Finance NASDAQ - How Regulation and Technology Are Bridging the Gap Between Tradfi and Crypto Future of Finance Roundtable Event (Video) Coindesk - The Tax Implications of Sam Bankman-Fried's Conviction Fox Business - AI tools streamlining accounting workflows and opening capacity for innovation Bloomberg Tax - Is Anyone Paying State Taxes on Bitcoin and NFTs? (Podcast) Alliance/ Partner Announcements IRS Taps TaxBit to Audit Bulk Crypto Transactions Disclaimers • By submitting an application for this role, you certify that the information contained in the application is correct to the best of your knowledge. You understand that to falsify information is grounds for refusing to hire you, or for discharge should you be hired., • Employment with the Company is at will unless otherwise stated in a written agreement signed by the CEO of the Company. This means that either the Company or the employee can terminate the employment at any time and for any reason, with or without notice.

Job Description What does a great Client Success Manager do? An InvestCloud Client Success Manager is responsible for maintaining deep customer relationships to drive account revenue retention and growth. By collaborating with internal partners, the Client Success Manager delivers exceptional service and a valuable solution. This position sits within our APL business unit, and will manage and defend a book of business aligned by customer segment within a geography. The CSM will be accountable for the commercial close of all deals and retention of existing business. The Client Success Manager will also open larger solution opportunities and introduce Sales and Customer Success Managers. Responsibilities • Make the Client Happy, • Driving Relationship Governance to ensure that we’re making the client(s) happy at a personal level, • Connect with business sponsor on weekly basis while in delivery (monthly if not in delivery), • Maintain relationship powermap. If change in sponsors, build relationship with new sponsors, • Identify personal win for client and Drive alignment between InvestCloud and personal win, • Driving Executive Governance – Enforce executive governance on a monthly basis (quarterly if not in delivery) to ensure that Investcloud and the client are aligned on the status of the relationship and have an opportunity to drive resolution where necessary. Schedule a prep, Ensure the right people are in the room from the client and from InvestCloud, issue meeting minutes, • Build and long-term trusted advisor relationship within their accounts at C-Suite and E-Suite levels. Identify personal win for client and Drive alignment between InvestCloud and personal win, • Drive collection of NPS and, • Drive Operational and Service Excellence, • Ensure Alignment to Business Objectives: Understand the client’s business objective, ensure that the business objectives are being met (e.g. ensure that business kpi’s are being met), • Manage Closure of Open Issues: Understand open issues and work with appropriate teams to drive closure, • Escalate Timely and Effectively: Escalate outstanding issues to senior management, the appropriate escalation path, amber flag, red flag, • Ensure SLA’s are In-Line: Being aware when SLA’s are breached, escalating through the appropriate internal and external channels, • Do a weekly ticket review and work with the platform success team to drive ticket resolution, • Defend Revenue, • Manage Renewals: Manage the renewal process (timing, initiation, annual CPI increase, floor and incremental fees, liability clauses, interacting with legal, the art of negotiation) to drive new value to client and maximum ARR for InvestCloud, • Manage Account receivables: Ensure clients are paying and account receivables are current to drive optimal cash flow for InvestCloud, • Monitor usage of current platform and take action to drive and grow usage, • Grow Revenue, • Maintain solid understanding of InvestCloud propositions to initiate conversations and raise interest., • Drive growth by expanding InvestCloud footprint within accounts.in terms or client relationships and in terms of product, • Maintain and Executing Against Account Plan: Develop, maintain, and execute on account plan, • Identify Upsell Opportunities: identify growth opportunities and collaborate with Sales to upsell/cross sell into the Accounts, • Maintain white space on client Basic Qualifications for Consideration: • BA/BS degree required, MBA a plus, • 10+ years of financial services experience preferably within the customer segments of Wealth & Asset Management, • Proven account management experience in a customer facing environment required, • Strong understanding of customers and their business model and workflows, • Demonstrated selling skills (identity, develop and articulate a complex proposition/consultative selling), • Strategic thinker, • Strong negotiation skills, • Experience using analysis, reporting, modeling, and forecasting to gather data for the purpose of making business decisions About InvestCloud InvestCloud, a global leader in wealth technology, aspires to enable a smarter financial future. Driving the digital transformation of the wealth management industry, the company serves a broad array of clients globally, including Wealth and Asset Managers, Wirehouses, Banks, RIAs, and Insurers. In terms of scale, the company’s clients represent more than 40 percent of the $132 trillion of total assets globally. As a leader in delivering personalization and scale across advisory programs, including unified managed accounts (UMA) and separately managed accounts (SMA), the company is committed to the success of its clients. By equipping and enabling advisors and their clients with connected technology, enhanced intelligence, and inspired experiences, InvestCloud delivers leading digital wealth management and financial planning solutions, complemented by a dynamic data warehouse, which scale across the complete wealth continuum. In 2024, InvestCloud was named CNBC World’s Top Fintech Company, a proof point of the company’s commitment to innovation and client success. Headquartered in the United States, InvestCloud serves clients around the world. For more information, visit InvestCloud.com. Our Values • Client Connected, • Human Centered, • Technology Forward, • Respect + Integrity, • Excellence The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on the applicant’s geographic location. Salary range: $165,000 - $180,000 #LI-BH1

Job Description CHIEF OBJECTIVES OF THIS POSITION Quickly respond to customer requests and always try to say yes. Help in every way possible to turn opportunities into sales. You will provide efficient day-to-day administrative and communication support by creating agendas for and documenting client calls, managing deadlines, and coordinating the delivery of sales materials and proposals. Updating our presentations, editing sales reports, and monitoring client inquiries will also be essential parts of this job. You will work closely with our Director of Sales and Executive Producers while also working cross-departmentally with Technical Production, Creative Services, Operations, and Information Services. * Customer Service: You will naturally provide exemplary customer service, resulting in more significant sales. * Greet customers promptly, courteously, and in a friendly manner while thanking them for their business! * Maintain a positive attitude that promotes teamwork and a favorable corporate image. * Respond to after-hours calls, emails & texts from customers & colleagues as needed. * Work with clients and teammates to quickly resolve problems * Actively work to prevent client or vendor complaints and report them to your supervisor if they do occur. * Actively work to increase personal skills and knowledge. * Increase the Company’s customer base by providing quality service and exceeding our clients’ expectations. * Send weekly client-satisfaction surveys * Communication: Proactively collaborate across teams and with clients * Manage client-intake calls & meetings. This may include: * Inform the Directors of Production of the inquiry and note the desired Project Manager(s) assigned * Schedule intake call (determine availability, hold and secure time slot, send calendar invite). * Gather/capture the initial scope of work * Gather/capture initial logistics * Support and assist flow between teammates and Clients. This support may include, but not be limited to: * Request information from the client needed to build quotes properly and thoroughly. * Ensure Project Manager(s) have client requests for deliverables, including thorough narratives that paint a picture. * Inform Directors of Production of any potential need for additional support. * Send a recap of all client calls with detailed notes to the Clients and CC all relevant parties. * Provide clear “next steps” throughout the process to the Client and Project Manager(s) or Subcontracted vendors. This includes assisting with: * Identifying action items and objectives * Identifying responsible parties * Determining deadlines and making sure all parties adhere to them. * Provide updates to clients as described by the Project Manager(s). * Compile updates/communication from Technical Production and Creative Services and deliver to clients. * Share quotes or other documentation with Clients for their signature * Ensure Client compliance with deadlines. * Balance the prevention of “scope creep” with over-promising clients. * Alert your supervisor to any concerns regarding capacity or quality. * Support and assist the flow between teammates and subcontractors * Organization: Streamline administrative tasks. This may include: * Set up appointments with prospects, clients, and potential vendors or venues. * Manage Google Share Drive. This may include: * Creating Show Folder * Ensuring information is entered into the Templates accurately * Upload all client-provided documentation throughout the project * Mastery of Flex Rental Solutions. This may include: * Creating Event Folder with pre-started headers * Start Quote header with accurate client and event information. * Set up Quotes with required builders, estimated subtotal headers, and or broken-out sections, and an estimated retail value (per the account manager) * Confirm the P&L costs match Flex quotes (costs, retail price, and narratives) * Ensure all company and contact(s) information is entered fully and correctly * Upload contractual documentation (including signed contracts/quotes, insurance certificates, and NDAs) * Confirm Quotes, Event Folders, and Generate Invoice * Inform the Project Manager of timing changes, and then update timing in headers and the event timeline builder * Confirm logistics. This may include: * Set up & possibly attend site visits/walkthroughs * Confirming location * Assist with confirmation of entry points and key parameters * COI requirements * Confirm what items are being kept/disposed of * Onsite Contact Info * Set up start & end times * Strike start & end times * Meeting Facilitation * Maintain multiple calendars and dashboards * Schedule and lead weekly Sales meeting * Organize materials for internal presentations (prepare for meetings) * Attend weekly internal meetings between departments * Schedule meetings between Project Manager(s) and clients, and lead meetings if requested * Assist with the preparation or creation of external presentations * Contribute to the coordinator meetings * Marketing: Work with the marketing team on a variety of initiatives, including - * Updating marketing materials * Collecting and enhancing photos for social media * Ensure all photos are uploaded to the appropriate Google shared drive folders. * Alert the Director of Sales and key shareholders to upcoming marketing opportunities. * External communications * Work with the Marketing/Social Media Manager as requested QUALIFICATIONS: * Required 1-3 years of experience in events, an agency setting, and/or hospitality industries. * Excellent oral and written communication skills: Must be able to read complex and detailed notes and be able to translate to a client-facing summary of communication * Professional interpersonal skills * Must be punctual, have great attendance, and be highly attuned to strict deadlines * Detail-oriented with the ability to adopt and embrace existing systems of organizations * Flexible: Ability to adapt quickly to changes in priorities * Desire to learn, develop, grow skill sets, and advance within the company * Ability to travel when required * Ideally, a working knowledge of: * Google Suite * Copper CRM software * Flex Rental Solutions * Read and follow directions, plans, blueprints, and sketches. We Offer: • Competitive base salary, • Uncapped Commissions earnings, • Medical, Dental, and Vision Insurance, • Supplemental Medical Reimbursement Plans, • Paid Time Off & Paid Holidays, • 401k Plan with employer match, • Free Retirement Planning Consulting, • Short-term & Long-term Disability Income Protection Benefits, • Life Insurance for Teammates and Family, • Employee Assistance Program, • Recognition & Reward Program, • Perks Discount Programs, • Wellness Programs *Wizard Studios is an equal opportunity employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. The Strategic Customer Success Account Manager at Spring Health builds and manages relationships with the company's largest customers to ensure satisfaction, retention, and growth. This role oversees the full customer lifecycle, aligning Spring's solutions with customer goals to drive engagement and revenue. Success is measured by accurate forecasting, achieving revenue targets, and fostering strong relationships across all levels of the customer organization. This is a remote, full time position on our team reporting to the Director of Strategic Account Management. Occasional travel (10%) may be required for in-person events or meetings. What you'll do: • Serve as a product expert and advocate for mental health, supporting a portfolio of Spring Health's largest and most impactful partners., • Own forecasting projections for revenue, renewals, and upsell opportunities across your portfolio, ensuring the delivery of accurate forecasts., • Identify and position upsell opportunities proactively, driving revenue growth by aligning solutions with customer goals., • Develop and manage positive relationships with multiple customers, consultants, and key stakeholders to build trust and ensure satisfaction., • Manage the entire customer lifecycle, including implementations, engagement strategies, renewals, and upsells by:, • Developing timely, actionable account plans, • Managing census files efficiently, • Designing and executing member engagement communications, • Preparing and presenting business reviews to senior HR executives, • Delivering insightful, data-driven recommendations aligned with customer success metrics, • Developing renewals strategy and delivering proposals/contracts, • Managing the end-to-end deal cycle (procurement process), • Collaborate cross-functionally to collect customer feedback and recommend process improvements across internal teams., • Support sales efforts by partnering on retention, upsell initiatives, and expansion opportunities as well as supporting net new business acquisition through efforts like attending finalist meetings., • Customer Renewal and Expansion, • Relationship with Executive Buyers, • Gross Retention Rate (GRR), • Net Revenue Retention (NRR), • Net CACV Retention (NCR), • Product utilization and engagement, • Net Promoter Score (NPS), • Bachelor's degree or higher preferred., • 10+ years of experience in account management, customer success, or healthcare management, ideally in B2B2C environments and at early-stage companies., • Strong understanding of sales motions similar to farmer sales roles, emphasizing relationship building and portfolio expansion., • Exceptional communication skills, with the ability to collaborate effectively and build trusted relationships., • Experience creating growth through portfolio management, upsells, and cross-sell opportunities., • Organized, with high attention to detail and the ability to manage competing priorities effectively., • Resourceful, proactive, and able to thrive in fast-paced environments., • Ability to probe, challenge, and consult customers to align solutions with their ultimate needs., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionAbout Workato Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility. Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today's fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com. Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: * Business Insider named us an "enterprise startup to bet your career on" * Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world * Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America * Quartz ranked us the #1 best company for remote workers Responsibilities We are looking for an exceptional Customer Success Manager - Commercial to join our growing team in the East Coast. In this role, you will be involved in working with customers to ensure the success and adoption of the Workato Intelligent Orchestration and Agentic Platform. You will also be responsible for the success of an assigned set of customer onboardings in a timely and productive manner. You will also be responsible to: * Develop and maintain strategic business relationships with customers to drive adoption and retention. * Provide technical Workato product expertise. * Be the expert in deployment models and governance structures and share best practices from a business and technical perspective. * Educate People, Marketing, Sales, Customer and Finance Operations on the business value achieved through automating their processes. * Develop and implement processes and programs to increase usage of the product within the current group and drive cross sell opportunities within other groups. * Serve as the primary point of escalation when customer issues arise, troubleshoot, and ensure quick resolution. * Provide quantitative/qualitative analysis to inform team decision-making and product roadmap. * Become the trusted customer advisor and be the customer advocate within Workato. * Be available to work US hours. Requirements Qualifications / Experience / Technical Skills * BS or equivalent education * 3+ years of experience in consulting, customer success management and technical account management. Prior experience as an Account Executive, Senior Member of a large consulting firm or CSM in SaaS/iPaaS preferred * Experience in Integration and/or business automation. * Understanding of large complex businesses with many stakeholders. * Awareness of each of the following roles day to day processes and expertise in several; People (HR), Finance, Marketing, Sales, and Post Sales Customer Organizations. * Comfortable operating with revenue targets. * Impressive track record of high customer retention and growth. * Strong sense of customer empathy and customer-centrism. * Excellent interpersonal and communication skills. * Strong problem solving and analytical thinking. * Entrepreneurial drive and comfort working in ambiguous, quickly-changing environments. * A passion for and belief in the power of automation to drive business value. * Prior Experience in Digital Transformation preferred. * Experience in Integration and/or business automation. Soft Skills / Personal Characteristics * Ability to effectively prioritize tasks and manage time, even under high-pressure situations. * Highly organized, able to manage many projects concurrently. * Issue management and resolution-focused. * Strong collaboration skills, ability to adapt to a dynamic start-up environment with a passion for making an impact; we want company builders. * Strong critical thinking, analytical skills with an entrepreneurial and proactive mind-set. * Strong written and oral communication skills in English, with the ability to convey complex technical concepts effectively to a non-technical audience. * Fast learner who can independently conduct extensive research, and synthesize ideas, information and options quickly. * Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge. For New York applicants, the base pay for this role may range between $95,000 - $130,000 plus variable, benefits, perks, and equity. (REQ ID: 2299)

Job DescriptionDescription: Summary: The Customer Success Manager is responsible for growing and adding a book of businesses by developing and nurturing the relationship between the Company’s existing and new clients. This position will be a subject matter expert on the client organization and client structure. This position requires organizational skills, attention to detail, and impactful interpersonal skills both within and outside the organization. Ideally candidates are located near our NJ or NY offices but we are also open to facilities professionals located in other geographies. Job Responsibilities: • Negotiate contracts and close agreements to maximize profit., • Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors with assigned clients., • Take ownership of the designated client accounts, managing a ‘book of business’ through their SLAs (Service Level Agreements), RFIs (Request for Information), and RFPs (Request for Proposals) processes and requirements., • Understand, interpret, and accommodate varied KPIs (Key Performance Indicators) as dictated by the designated clients., • Consistently review designated existing client accounts, identifying opportunities for new business ventures and upselling services to better serve their needs and exceed sales quotas., • Ensure the timely and successful delivery of our solutions according to customer needs and objectives., • Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders., • Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts) and prepare reports on account status., • Other duties as required or assigned., • Assist with high-severity requests or issue escalations as needed. Proficiencies: • Strong organizational skills, • Attention to detail, • Possess friendly and positive disposition, • Adaptable and able to work in a fast-paced environment., • Ability to manage multiple projects at a time, • Display effective communication skills, • Negotiation skills Requirements: Supervisory Requirements: This position does not have direct-report supervisory responsibility but does serve as a coach and mentor within the Account team as well as for other positions within the company. Education/Experience: • College Diploma with three years’ experience in project management, time management, and people management or any equivalent combination of training and experience that provides the required knowledge, skills, and abilities to qualify., • Customer service experience, preferably in a retail, restaurant, or related environment., • Facilities management experience and familiarity with construction trade & processes, preferably in a retail or restaurant environment, • To perform this job successfully, an individual should have basic skills in a work management system, proficiency in MS Office skills, and the willingness to expand their knowledge. Work Environment/Physical & Visual Demands: • This is a full-time position with 40 hours of work or more per week. Days and hours are typically within standard business hours, Monday through Friday from 8:30 a.m. to 5:00 p.m. EST. Though this is not an after-hours “on-call” position, availability to answer phone calls after normal business hours and on weekends is required as job duties demand., • This position requires extensive contact with people and local travel up to 10% may be required, based on the needs of the business., • Physical Demands: Speaking, Listening, Writing, Sitting, Keystroke, Crouching, Kneeling, Reaching, Standing, Walking, Pushing, Pulling, Finger movement, Squatting, Grasping, Repetitive Motion, and Sedentary/ Light work, Climbing, requiring lifting up to 20lbs or up to 50lbs with assistance., • Visual Demands: Visual acuity to perform activities such as viewing a computer terminal and reading., • Environment Conditions: This position is subject to sufficient noise with an indoor environmental condition; protected from weather conditions, but not necessarily from temperature changes

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleAs an Customer Success Manager, Strategic Global Brands, you will serve as the strategic owner of Canary’s largest and most complex enterprise hotel groups. You will quarterback across deployments, expansions, and adoption initiatives—ensuring that Canary delivers measurable value and becomes a long-term strategic partner to our enterprise customers. You will collaborate closely with the Enterprise Implementation Manager (responsible for deployment and integrations) and Enterprise Sales (responsible for expansion and new product revenue). Your role is to align these workstreams to customer goals, foster strong executive relationships, and drive long-term account success.Responsibilities • Serve as the strategic owner of assigned enterprise accounts, maintaining long-term executive and operational relationships., • Quarterback across workstreams, coordinating with the Enterprise Implementation Manager (deployments) and Sales (expansions)., • Lead strategic account planning: develop success plans tied to brand-level outcomes and property-level adoption., • Conduct regular executive business reviews, providing insights, surfacing risks, and identifying opportunities for deeper partnership., • Ensure smooth transitions from deployment to adoption by partnering with the Implementation Manager., • Monitor product usage and adoption across large portfolios; intervene to mitigate risks and drive outcomes., • Partner with Sales to uncover and execute expansion opportunities, ensuring seamless customer experience through the sales cycle., • Advocate for customer needs internally by partnering with Product, Engineering, and Support to influence roadmap and resolve escalations., • Promote customer advocacy, transforming satisfied brands into champions of Canary.Qualifications, • BA/BS degree., • 5+ years in Enterprise Customer Success, Account Management, or Strategic Consulting—preferably in hospitality technology or SaaS., • Proven ability to manage complex, multi-stakeholder enterprise accounts., • Strong executive communication skills with the ability to influence C-level stakeholders., • Experience in strategic planning and account growth within global or multi-property enterprises., • Collaborative mindset, with proven ability to work cross-functionally with technical and commercial counterparts., • Strong problem-solving skills and ability to manage competing priorities in fast-paced environments.

About Us: Flatiron Realty Capital is a premier luxury bridge lender that offers alternative sources of financing to real estate investors & developers throughout the nation. Job Description: As an Account Executive at Flatiron Realty Capital, you will be responsible for driving sales by identifying and securing new clients while nurturing existing relationships. Your role is critical in expanding our customer base, offering tailored financial solutions, and delivering exceptional service. This is a high-energy, high-reward role with uncapped earning potential for ambitious professionals. Key Responsibilities: • Prospect and build relationships with real estate investors, developers, and brokers., • Educate clients on Flatiron Realty Capital’s loan products, including construction, bridge, and DSCR loans., • Develop tailored loan solutions based on the needs of each client., • Manage the full sales cycle, from lead generation to closing deals., • Meet and exceed sales targets and revenue goals., • Maintain a detailed pipeline of prospects and ongoing deals., • Collaborate with internal teams to ensure seamless loan processing and client satisfaction. Requirements: • Effective communication ability including strong presentation, telephone, and email skills, • Strong analytical and problem-solving skills, • Ability to build and maintain long-term client relationships., • Goal-oriented, self-motivated, and able to thrive in a fast-paced environment. Benefits: • Bonus, • A custom CRM to track and follow your leads, • Paid time off

Job DescriptionSalary: $250K-$350K per year We are seeking a NYC-based VP of Customer Success, Onboarding, and Professional Services to lead and scale our global post-sales organization, ensuring world-class onboarding, retention, and customer growth experiences across our expanding product suite. Following the rapid adoption of our second product, Shred.AI, this role will be instrumental in strengthening our onboarding and services operations while evolving our broader Customer Success and Account Management strategy to drive cross-sell and long-term client partnerships. This executive will report directly to the CRO and will focus heavily on improving operational efficiency, scalability, and customer satisfactionleveraging AI and automation to enhance every stage of the customer journey. This role will have an in-office requirement of 3 days per week (Tuesday, Wednesday, Thursday) to foster collaboration, mentorship, and alignment across teams. Company Description OpenAsset is the leading Digital Asset Management solution built for the Architecture, Construction, and Engineering industries, with over 1000 clients and 20 years of experience. Our mission is to inspire people through visualization of the built worldand with the launch of our AI-driven proposal generation tool, Shred.AI, we are expanding that mission further. Were a diverse, collaborative, and fast-growing team of 100+ employees with offices in New York and London and a global client base. Backed by Marlin Equity Partners, were passionate about creating an inclusive workplace where everyone feels valued and empowered to contribute. Role Overview Were looking for a VP of Customer Success who can build on our strong foundation of customer advocacy and operational excellence while scaling processes to support significant growthfrom $25M to $100M+ in ARR. Youll oversee our Onboarding and Professional Services teams along with our Customer Success and Account Management teams. You will ensure seamless onboarding, drive adoption across our multi-product platform, and deliver measurable value for our global customer base of 1,000+ clients. Youll bring a strategic yet hands-on approachcomfortable refining playbooks, managing complex client relationships, and collaborating cross-functionally to integrate AI and data insights into customer workflows. Responsibilities • Lead and develop the Customer Success, Onboarding, and Professional Services organization (including AM, CSM, IM, and SE teams)., • Optimize onboarding processes to improve time-to-value, customer satisfaction, and scalability as we continue to grow our global client base., • Define and execute a customer lifecycle strategy that drives retention, cross-sell, and expansion across our product suite., • Collaborate with Product, Engineering, and Revenue Operations to implement AI-driven tools that enhance onboarding, customer engagement, and service efficiency, • Partner with Sales Leadership to ensure smooth handoffs and alignment between new business and post-sales., • Partner with Marketing to ensure a strong in-person presence at events and customer onsites., • Develop scalable frameworks for account management and success planning, ensuring consistent delivery across all regions., • Improve and track KPIs around NRR, churn, onboarding velocity, adoption, and customer health scores., • Foster a culture of proactive customer success, where insights from customer data, feedback, and interactions continuously inform our strategy., • Represent the voice of the customer to the executive team, influencing roadmap and go-to-market decisions., • Hire, mentor, and grow talent within the Customer Success and Services teams to build a high-performing, scalable organization. Skills & Experience • 10+ years of experience in B2B SaaS with 5+ years leading Customer Success and Professional Services teams., • Proven success scaling from ~$25M to $100M+ ARR, supporting 1,000+ clients globally., • Experience managing multi-regional teams including EMEA and APAC, and implementing global customer success frameworks., • Strong understanding of customer onboarding, implementation, and renewal processes for complex, multi-product SaaS platforms., • Demonstrated ability to build and execute AI- and data-driven customer strategies that improve efficiency and customer outcomes., • Skilled in operational excellence, process design, and cross-functional collaboration., • Proven track record of improving key metrics such as NRR, GRR, and time-to-value., • Exceptional leadership, communication, and analytical skills; highly proficient in tools like Salesforce, Gong, and AI-driven productivity platforms., • Experience in or affinity for the AEC (Architecture, Engineering, and Construction) industry is a plus. Benefits • Competitive salary, • Medical / Dental / Vision coverage - 100% employer-paid for employees, 50% employer-paid for dependents, • 20 days paid time off per year + federal holidays (UK style!), • 5 paid sick days, • Work from home flexibility, • Commuter benefits, • 401k, • Paid parental leave, • Career growth and development opportunities This position is not eligible for visa sponsorship. Axomic is an Equal Opportunity Employer. We base our employment decisions entirely on business needs, job requirements, and qualificationswe do not discriminate based on race, gender, religion, health, parental status, personal beliefs, veteran status, age, or any other status. We have zero tolerance for any kind of discrimination, and we are looking for candidates who share those values. Applications from women and members of underrepresented minority groups are welcomed.

Job Description Who We Are: Oppenheimer & Co. Inc. (“Oppenheimer”) is a leading middle-market investment bank and full service broker-dealer. With roots tracing back to 1881, the Company is engaged in a broad range of activities in the financial services industry, including retail securities brokerage, institutional sales and trading, investment banking (both corporate and public finance), equity & fixed income research, market making, trust services and investment advisory and asset management services. Job Description The firm is seeking a Client Service Associate to join our Private Client Division in New York. The primary responsibilities include servicing clients, marketing, scheduling, prioritizing meetings, managing database, general organizational support, as well as client interaction. The ideal candidate will have a proactive mindset in order to anticipate business needs, and will assume ad hoc responsibility for project-oriented tasks. This role will handle details of a highly confidential and critical nature and collect and prepare information for use in discussions/meetings of executive staff. Responsibilities • Provide administrative support, which includes but not limited to the creation, maintenance and editing of documents, spreadsheets, files, and presentations, • Calendar management and coordination of meetings, including all logistics, • Database management, • Client interaction and service, • Bachelor’s degree required, • 1-2 years financial services/fixed Income experience would be highly beneficial, • Possess a high degree of proficiency with MS Office products including Word, Excel, Outlook and PowerPoint For job postings in New York State, Oppenheimer is required by law to include a reasonable estimate of the salary range for this role. This salary range is specific to the State of New York and takes into account the wide range of factors that are considered in making salary decisions including but not limited to your skills, qualifications, experience, licensure and certifications, and other business and organizational needs. A reasonable estimate of the current base salary range is $55,000.00 - $60,000.00 at the time of this posting. Also, certain positions are eligible for additional forms of compensation such as discretionary bonus

Job DescriptionHead of Client Services Location: New York, Hybrid Salary: $230,000 - $250,000 plus Share Options Reporting to: VP of Brand Experience About Us Duel is a SaaS company on a mission to make Brand Advocacy the industry-standard philosophy for building brilliant retail brands. Founded by world record-breaking adventurer and former brand ambassador Paul Archer, we exist to show that companies built for advocacy can change the world. In today’s hyper-connected world, where social media is twice the size of all other media channels combined and entirely user-generated, the most successful brands are those investing in people and community, not ads. The Duel Brand Advocacy Solution enables enterprise brands to do just that. We’ve onboarded over 60 influential brands including Abercrombie & Fitch, Charlotte Tilbury, Spanx, Victoria’s Secret, LUSH, and Elemis. Our global team of 60+ spans New York City and London, bringing together psychologists, brand experts, and community builders who combine cutting-edge brand expertise with deep SaaS experience. Backed by top European VCs, Duel recently announced a $16 million Series A, accelerating our U.S. growth and bringing our AI-driven product vision to life, equipping brands with the tools to drive growth through thousands of advocates, customers, creators, and brand ambassadors. The Role As the Head of Client Services, you’ll be our "Partner to the Customer" and the architect of how we deliver remarkable experiences at scale. You’ll build your team, partner directly with sales, brand strategy and implementation teams to build a high-performing agency grade client services function, that drives measurable impact and lasting brand relationships. You’ll create one cohesive motion. No diluted accountability. Every account has a single strategic owner. If it’s unclear, it’s you who decides. You won't be just managing accounts, you will redefine how enterprise beauty, fashion, luxury & CPG brands turn customers into advocates. You won’t be stepping into a playbook; you’ll be writing it. This isn’t a traditional client services leadership role. It’s a full-spectrum opportunity to own the brand journey end-to-end.. from strategic account management and customer success to renewals, expansions, and commercial growth. This role is a step-change from just client relationships to becoming the holistic architect of how Duel's SaaS technology delivers gross advocacy value to its brands. You’ll be responsible for scaling our retention, engagement, and expansion motions with enterprise brands. This leadership role requires a blend of hands-on strategic delivery, team leadership, and the ability to operate at the intersection of agency-grade client services and the commercial rigor of SaaS. We’re Looking for Someone Who Will… * Run one team with clear lanes: Client Services leads and owns the relationship; Managed Services ensures execution quality; Project Management keeps us on time and on budget. You ensure these parts move as one. No diluted accountability. Every account has a single strategic owner. If it’s unclear who decides. It's you. * Lead hands-on. Step into a tricky renewal or triage a program risk, then step back. Be creative, pattern recognition and proactive ideas rooted in market and client context, not decks for their own sake. * Create clarity around client forecasts, upsell/cross-sell opportunities, deliverables, and relationship strategy. Client Services Strategy & Leadership * Build a scalable client service program that drives satisfaction, retention, and growth. This includes managing the post-sale customer lifecycle, leading a team of CSMs, and owning renewals, expansions, deal structuring, and commercial excellence. * Build and lead a high-performing team of Client Services Directors/Managers; mentor, set standards, and raise the bar. * Install your operating playbook: account planning, forecasting, renewal/expansion motions, and executive communication standards. * Model crisp writing and executive presence. We tell the truth, we quantify outcomes, and we don’t overpromise. * Own the operating model. Stand up a scalable CS system with clear segmentation (enterprise vs. commercial), portfolio health reviews, expansion rituals, and a fast-moving executive escalation path. * Institutionalise the playbook, codify account planning, forecasting, renewals, executive comms, and change control. Make it auditable and easy to teach with live examples (strategy hubs, playbooks, maturity models) Run board-grade EBRs/QBRs. Tie every review to customer priorities, quantified outcomes, and funded next steps. * Bake advocacy as a growth engine, integrating community, UGC, and referral signals into health scoring and success plans. * Instrument the function: track NRR, GRR, logo retention, margin by account, adoption depth, expansion velocity, and leading indicators. * Lead from the front, take point on pivotal executive conversations, solve issues, teach, then step back. * Own the number. Forecast with precision and call risks early with clear recovery plans. Customer Advocacy, Retention & Risk * Build executive relationships that matter. Map sponsors, run quarterly briefings, and maintain a value narrative that earns advocacy, not just satisfaction. * Blend product telemetry, relationship coverage, and advocacy signals (community, creators, UGC, referrals) into a live health score; use named playbooks for early churn prevention. * Make feedback actionable, route insights to Product, Data, and AI in a “problem, evidence, impact, proposal” format, and close the loop visibly. Renewals & Expansion * Own the full renewal cycle, forecasting, pricing, deal structure, and negotiation — with no-surprises accuracy. * Operationalise renewals through proactive 120/90/60-day timelines, mutual success plans, and pre-mortems for at-risk cohorts. * Maintain system discipline in HubSpot: clean stages, renewal cohorts, lifecycle milestones, risk flags, and exec notes that stand up in a board meeting. Cross-Functional Collaboration * Translate insights into product action, turning customer patterns into roadmap priorities and beta programs. * Partner tightly with Sales: joint account plans, whitespace mapping, and aligned renewal/expansion plays. * Tighten delivery. Standardise communications, SLAs, and run-of-show to ensure calm, predictable, high-quality execution. We’d Love to Hear from You If You Have… * A background in building Client Services teams, agency, consultancy, tech, or in-house; ideally with experience scaling commercial, customer-focused teams delivering tech solutions. * 10+ years in client services, customer success, account, or brand management, with 3+ years in a leadership role. * Proven success developing data-driven client services transformations for enterprise brands, ideally in beauty, fashion, lifestyle, or CPG. * Deep understanding of how to translate brand growth and retention into proactive strategies and measurable outcomes. * Experience leading teams through high-stakes proposals, pitches, and executive storytelling. * Expertise across omnichannel execution, community, social, influencer, activations, partnerships, PR, trade marketing, and creative development. * A polished approach to client relationships, cultural insights, and platform-specific tactics. * A track record of working with senior-level stakeholders (including C-suite executives) across Fortune 500 brands or large-scale organisations. * The ability to tie data to commercial outcomes, connecting advocacy to retention, referrals, and revenue. * Exceptional collaboration skills, a true team player. * Immaculate attention to detail and high standards of brand strategy. Person * A creative thinker who sees patterns others miss, proactive, mission-led, and unafraid to shape direction. * A true collaborator and dot-connector, finding clarity in complexity across cross-functional programs. * A seasoned people leader with outstanding communication, organization, and time management skills. * Someone who values authentic, trust-driven engagement aligned with Duel’s mission. * Customer-obsessed, commercially minded, and relentlessly execution-focused. * A systems thinker who thrives in fast-paced, data-driven environments. * An entrepreneurial spirit that’s contagious, you build and lead, leaving teams and systems better than you found them. The Dueligan Culture * We’re building a remarkable company with remarkable people and a remarkable culture. Advocacy is our north star, for customers and employees. * A High Trust, Tight Ship, full of Bloody Brilliant & Utterly Lovely People doing their best work together. * We value trust and freedom above all else, combined with deep ownership, execution, and candor. * Dueligans are the largest shareholders in Duel. We take ownership seriously. In-Person and Remote Working Balance We do much of our best work together in person, which is why we’re hiring people within commuting distance of our London or New York offices. But we also recognize the value of deep work at home. Our hybrid philosophy gives you freedom and flexibility, you do you, as long as it’s not at the expense of others. Duel Perks & Package * Flexible working hours, we understand life happens. * 25 PTO Days + 11 Statutory Holidays + End-of-Year Break (3–4 additional days). * Options Scheme for all full-time employees, everyone shares in what we build. * US Healthcare Options (more to come). * 401K Match Plan. * Company MacBook. * $350 WFH Set-Up. * Headspace contributions. * Personal development budget and support. * 2 additional days’ leave for volunteering.

Job Description About Uplift Uplift is a dynamic agency specializing in global talent search, covering EMEA, LATAM, USA, and APAC. With successful placements in 52 countries, we combine speed and cutting-edge technology to source top executive and mid-senior talent across various functions. Our innovative approach integrates global networks, AI, and advanced recruitment tools. Beyond recruitment, we engage with our audience through our podcast, newsletter, and webinars, ensuring we stay at the forefront of talent acquisition and global HR trends. About Our Client Our client is a fast-growing mobile ad tech company specializing in in-app programmatic advertising. Their Demand-Side Platform (DSP) empowers advertisers to efficiently reach their target audience across mobile devices. They are seeking a skilled and experienced Customer Success Manager to join their dynamic team and contribute to their continued success. Location & Work Set-up: Hybrid (New York), Remote (Rest of US) As a Customer Success Manager for the US regions, youll help grow revenue and drive platform adoption through strategic account management and strong client relationships. Working closely with Sales and Media Buying teams, youll support clients in achieving their business goalsguiding them through platform onboarding, DSP strategy, optimization, and ongoing success. Youll play a key role in integrating the platform into their digital strategy. Requirements Responsibilities: • Collaborate with cross-functional teams as a customer advocate to integrate client feedback and experience metrics into decisions on products to simplify client usability and improve overall client experience, • Work closely with the Media Buying team to help them understand client objectives and goals to create the best media buying strategy for each new client, • Review campaign performance and provide detailed feedback to media buyers to adjust campaign setup and achieve optimization, • Work closely with the Media Buying and Sales teams to drive revenue and enhance the performance of client campaigns, • Educate clients on new platform features, DSP partners, services, and relevant practices, • Educate and grow the programmatic buying knowledge of clients. Qualifications: • Experience in advertising technology or a related field, • Solid experience in a DSP/programmatic work environment, • Ability to adapt quickly to a rapidly changing technology environment, • Ability to learn complex software applications and thrive in a fast-paced, digital environment, • Excellent written and verbal communication, organizational, & time management skills, • A passion for achieving higher levels of growth and development, • Ability to assist, manage and abide by clients needs and work with complaints in a concise and respectful manner, • Comfortable working with multiple clients and accounts at a time across a diverse set of industries, • Ability to analyze and interpret significant amounts of data, • Ability to speak, read, and write in English fluently

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