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  • USP, Inc.
    Customer Service / AP Clerk
    Customer Service / AP Clerk
    21 hours ago
    $38426–$45000 yearly
    Full-time
    Flushing, Queens

    We are seeking a motivated and detail-oriented Customer Service Representative / AP data entry clerk to join our team. The ideal candidate will handle customer inquiries, provide accurate information, and ensure seamless customer experience. This position requires strong communication skills, problem-solving abilities, and a commitment to maintaining a high standard of service. Responsibilities: • Respond to customer inquiries via phone and email in a professional manner • Provide accurate information regarding products and services • Resolve customer issues efficiently and escalate when necessary • Maintain and update customer records in the system • Collaborate with internal teams to ensure customer satisfaction • Follow company policies and procedures to maintain service quality • Process outstanding invoices for payment on a timely and efficient manner • Ensure vendor invoices are properly approved and comply with internal policies and procedures. • Ensure that vendor invoices are accurately coded to correct general ledger codes • Process/review employee reimbursement and corporate credit card transactions • Assist with Data Entry as needed Qualifications / Requirements: • Excellent organizational and time management skills • High school diploma or equivalent; bachelor’s degree preferred • Previous customer service or client-facing experience is advantageous • Strong verbal and written communication skills • Ability to handle multiple tasks in a fast-paced environment · Ability to multitask and prioritize effectively under pressure. • Ability to work both independently and as part of a team • Willingness to embrace ongoing training and development • Positive attitude and resilience in handling challenging situations • Basic understanding of business operations and customer needs. • Positive attitude and resilience in handling challenging situations. Full time position, Monday-Friday Medical Benefits compensation: $38,426 to $45,000 _ yr

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