Bakery General Manager | Expanding, Local Bakery/Restaurant | NEW Philly Opening $70-75K+
hace 7 días
Philadelphia
Job Description General Manager – Specialty Bakery & Café, New Philly Opening January 2026 Join a thriving specialty café and retail concept that's redefining the neighborhood gathering place. We're a unique blend of exceptional eatery, artisan bakery & patisserie, specialty coffee shop, and curated retail experience—all designed to foster warmth and community through outstanding hospitality and quality food. We're seeking a dynamic General Manager to lead daily operations and drive success at our location. Position: General Manager Concept Type: Specialty Retail Café Salary: $70-75K + bonus and benefits About Us We believe in more than just serving exceptional food and drink—we believe in fostering a community where great people, comfort, and quality converge. Our concept is a communal gathering place that fosters care and warmth through great hospitality in our customers' lives. Most importantly, we are a collective of people coming together with a shared goal of building a healthy business through creating exceptional food and providing wonderful experiences. Job Qualifications • 3-5 years of leadership experience in hospitality, restaurant, or retail, with a proven track record of successfully managing teams and operations, • Strong team management skills, including hiring, training, performance coaching, and scheduling to align with business needs, • Financial acumen, with experience in budgeting, cost control, sales analysis, and profitability management, • Excellent communication and problem-solving abilities, ensuring effective team collaboration and quick decision-making, • Hands-on leadership approach, actively engaging with the team and guests to maintain high service and hospitality standards, • Knowledge of food safety regulations, inventory management, and POS system operations to ensure compliance and efficiency Job Responsibilities Personnel Management • Recruit, hire, train, and develop a high-performing team that upholds our hospitality and service standards, • Conduct regular performance evaluations, providing feedback and coaching for all team members to ensure employee growth and engagement, • Manage scheduling and labor costs to align with business needs and budget goals, • Foster a positive work environment that encourages teamwork, accountability, and professional development, • Cross-train team members to improve workflow efficiency, develop skills, and enhance team adaptability, • Ensure compliance with company policies, labor laws, and health and safety regulations Operations Management • Oversee the cleanliness, organization, and overall presentation of the location to ensure a welcoming and efficient environment, • Coordinate repairs and maintenance, ensuring all equipment and facilities are in excellent working condition, • Collaborate with the marketing and culinary teams on seasonal promotions and new product launches and in-store signage, • Oversee all inventory levels, ensuring accurate tracking and replenishment, while reconciling invoices and waste to maintain cost efficiency Product and Customer Experience • Ensure all food and beverage offerings meet our quality and presentation standards, • Work closely with the culinary team to maintain consistency, portion control, and product availability throughout the day with sufficient amounts available at closing, • Train staff on hospitality, customer service, and product knowledge to create an exceptional guest experience, • Respond to customer feedback and concerns, implementing improvements as needed Financial & Business Performance • Analyze sales trends and implement strategies to increase revenue and customer engagement, • Monitor and manage key financial metrics, including labor costs, waste, and controllable expenses, to maximize profitability, • Oversee cost-control initiatives, including efficient inventory management and waste reduction programs, • Ensure accurate cash handling, POS system operations, and financial reporting, • Work with leadership to develop annual budgets, sales targets, and operational goals What We Offer • Career Growth: Opportunities for professional development and career advancement as our business continues to expand, • Dynamic Work Environment: Work in a fun, supportive, and dynamic environment where we take our work seriously but have fun while we do it, • Employee Benefits: 401k, PTO, Sick Time, Health Insurance, Food/Beverage Discounts, and more If you're a passionate leader ready to make an impact as a General Manager at this exceptional location, we want to hear from you! Please email your resume directly to for immediate consideration.