Wormtown Taproom Bartender
5 days ago
Worcester
Job DescriptionBenefits: • 401(k) matching, • Dental insurance, • Employee discounts, • Flexible schedule, • Health insurance, • Paid time off, • Training & development, • Vision insurance, • Wellness resources Job Title: Wormtown Taproom Bartender Status: Full Time or Part Time Reports to: Taproom Manager Salary: $8/hr + tips JOB DESCRIPTION & EXPECTATIONS Big things are brewing on Shrewsbury Street at Wormtown Brewery! Our Wormtown taproom is getting a full glow-up, and were building a team ready to bring all that new energy to life! Were looking for hosts who bring the same spirit we put into our beer: fun, flavorful, a little quirky, and proudly rooted in Massachusetts. As a Taproom Bartender, youll be one of the first faces guests interact with in our newly upgraded space. Youll pour fan favorites like Be Hoppy, introduce guests to taproom-only releases, share brewery stories, and help create the warm, lively, community vibe that keeps people coming back. If you love fast-paced service, great conversations, teamwork, and creating moments people actually remember, this is a chance to step into a refreshed taproom with a big personality. Bring your energy, your curiosity, your love of craft beer and help us make our Shrewsbury Street location the go-to hangout once the doors reopen! Essential Duties & Responsibilities Customer Service and Guest Experience • Greet guests warmly and create an inviting first impression., • Manage reservations, waitlists, and table assignments using Toast Tables., • Communicate accurate wait times and assist with guest inquiries., • Guide guests through the taproom experience with a friendly, knowledgeable approach., • Maintain a professional, upbeat, and guest-focused demeanor at all times.Host & Floor Operations, • Oversee guest flow to ensure efficient seating and optimal table turnover., • Provide menus, highlight specials, and communicate any service delays or updates., • Coordinate with servers and bartenders to support seamless service., • Assist with takeout order handoff and guest check-ins as needed.Food Running & Bussing, • Run food to tables promptly and accurately., • Assist with keeping dish drop areas organized and efficient.Cleanliness and Organization, • Maintain cleanliness and organization in guest-facing areas, including entryways, host stand, and dining areas., • Regularly sanitize high-touch points such as menus, host stand, and door handles., • Keep menus, supplies, and host materials stocked and organized., • Support taproom cleanliness by bussing, wiping down tables, and resetting spaces quickly.Team Collaboration & Additional Responsibilities, • Communicate effectively with servers, bartenders, runners, and managers to ensure seamless service flow., • Support taproom operations during high-volume times, events, and festivals., • Assist with event setup, breakdown, and guest coordination., • Participate in team meetings, tastings, and brewery education sessions., • Perform additional duties or responsibilities as needed to support the taproom and ensure a great guest experience.JOB REQUIREMENTS, • Must be 21+ years of age., • 2-3 years of prior bartending or hospitality experience required., • Excellent communication and interpersonal skills., • Takes pride in punctuality, professionalism, and teamwork., • Strong team player with a willingness to assist colleagues and contribute to a positive work environment., • Available for days, nights, and weekend shifts of 5 hours or more; Saturday and/or Sunday availability required., • Reliable transportation to and from the assigned work location., • Ability to stand and walk for extended periods, lift up to 50 lbs., and comfortably bend, reach, and twist., • Willingness to continuously learn about our beer offerings and the craft beer industry (previous craft beer knowledge a plus!), • Knowledge of Toast POS or Grubhub (placing/receiving orders) is a plus. Wormtown Brewery is part of the Hendler Family Brewing Company. HENDLER FAMILY BREWING COMPANY IS PROUDLY INDEPENDENT AND FAMILY-OWNED. HFBCo was founded in 2011 by three brothers, Jack, Eric and Sam Hendler and is still family owned to this day. Our mission? Create high-quality products that honor tradition and the spirit of inspired innovation. With an entrepreneurial heart and a passion for people, we take pride in learning from and contributing to our vibrant community. HFBCo is proud to offer the following benefits to our valued employees: • Medical, Dental, Vision, Life/AD&D starting on day one, • Matching 401k after 9 months of employment, • Paid time off, Vacation, Sick time, Company holidays, • Training and industry-related education, • Employee meals