Food Beverage Manager
6 days ago
Worcester
Job Description FOOD & BEVERAGE MANAGER The Hanover Theatre Reports To: Café & Concessions Operations Manager – Carol Shick Direct Reports: Bartenders, Barbacks Schedule: Event-driven; significant evening, weekend, and holiday work required. Position Summary The Food & Beverage Manager owns day-to-day bar and concession operations across The Hanover Theatre, JMAC, FSS, and Special Events—staffing, cash and inventory controls, purchasing, beverage program development, and floor-level service execution—and serves as Manager on Duty (MOD) for all main stage events. Key Responsibilities Staffing & Scheduling • Publish monthly bar staff schedules by the 15th for Hanover, JMAC, FSS, and Special Events., • Coordinate volunteer concession staffing; integrate volunteer coverage with paid bar shifts as needed. Cash Handling, Reconciliation & Tips • Prepare cash bags from the safe and distribute to bartenders at the start of each shift., • Reconcile bartender closing totals against drawer counts and Square reporting; secure cash and complete daily bank deposits., • Maintain small-bill inventory by exchanging large denominations; conduct monthly safe count with Finance., • Maintain a weekly tips spreadsheet for all bar staff and email to Operations Director & Finance. Purchasing & Inventory • Manage purchasing of alcohol, concession food and candy, paper goods, non-alcoholic beverages, and logo cups for Main Stage, FSS, and JMAC., • Conduct monthly inventory of all bars and storerooms at Hanover and JMAC; maintain end-of-shift inventory sheets at each bar. Beverage Program • Develop specialty cocktails aligned with events and seasonality., • Partner with the in-house marketing team to produce drink signage for bars. Event Floor Supervision • Serve as MOD for all main stage events; conduct check-ins on smaller events at JMAC., • Resolve service, staffing, and guest issues in real time; ensure compliance with responsible beverage service requirements. Meetings & Communication • Lead/attend Thursday 10:00 AM Events & Logistics meeting (all staff): next 10 days of activity and prior-week recap., • Lead/attend Thursday 1:00 PM detail meeting focused on upcoming event staffing and shift-level execution. Qualifications Required • Prior F&B or bar management experience in a venue, theater, hospitality, or event environment., • Demonstrated staff scheduling and team supervision experience., • Strong cash handling, reconciliation, and reporting skills; proficiency with spreadsheets., • TIPS (or equivalent) responsible beverage service certification, or ability to obtain within 30 days of hire., • Availability for evenings, weekends, and holidays consistent with the event calendar. Preferred • Working knowledge of Square POS., • Experience coordinating volunteer staff., • ServSafe or equivalent food handler certification. Physical Demands & Work Environment Extended standing and walking; lifting up to 50 lbs. (kegs, cases, supplies); frequent movement between bar locations during events in a fast-paced, high-volume public venue \nCompany Description Company Overview Peppers Artful Events is an off-premise catering company dedicated to creating memorable events with delicious food and professional service. We prioritize sourcing fresh, local ingredients and incorporate sustainable practices like maintaining an herb garden. Company Overview\nPeppers Artful Events is an off-premise catering company dedicated to creating memorable events with delicious food and professional service. We prioritize sourcing fresh, local ingredients and incorporate sustainable practices like maintaining an herb garden.\n