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Job Description This is a fulltime onsite position. Position Summary: This position is responsible for supporting the provider-patient relationship, assisting patients in the primary care setting to assure effective communication and care, and for providing direct care and case management to ensure effective communication and care of service. Program Specific Essential Duties and Responsibilities: • Interprets for patients without adding, omitting or editing what the patient or provider has communicated., • Assists with walk-ins, pt. triage, registration, referrals and all other aspects of patient visit as needed., • Helps providers to understand cultural differences, verbal and nonverbal, to facilitate communication between provider and patient and to assure quality health care., • Accurately translates medical information in writing for health center staff., • Assesses patients’ needs and provides advocacy information and referrals to other community agencies as needed., • Completes patient care documentation or other health center required reports in an accurate and timely manner., • Participates in PI projects relevant to case management and interpreter services duties., • Any and all other duties as assigned. Qualifications and Education Requirements: One of the following combinations of education and employment experience must be met in order to be considered for the position: Education and Experience: • Minimum of two years college or Associates degree in a related field required., • Bachelor’s degree strongly preferred., • Medical Interpreter training required. Two years relevant work or volunteer experience required, • Certification as Medical Interpreter required or must earn within 6 months of date of hire., • Bilingual in English and another language appropriate to FHCW patient population required., • Must have adequate reading/writing skills, including medical terminology, in both languages Reporting to: Director of Clinical Operations EOE Monday- Friday; 8:30am -5:00pm.

Job Description Veterans Inc., New England's largest provider of services for veterans and their families, is a mission-oriented, non-profit agency offering a fast-paced, professional work environment for an experienced, creative, and goal-oriented Grant Writer. The Grant Writer is a key member of the Development team and is responsible for researching, developing, and writing proposals, concept papers, grant solicitations, and other written materials to secure funding for program support and capital projects. The focus is on corporate and private foundations, as well as state and federal grants. This position will be guided by and report to the Senior Manager of Program Analysis & Reporting and other senior-level staff members when required. The position is onsite at our Headquarter Facility located on 69 Grove Street, Worcester, MA headquarters. WHAT YOU'LL BE RESPONSIBLE FOR DAY TO DAY: • Identifying and developing sources to support existing and planned program activities., • Acquiring and maintaining knowledge and understanding of the services of Veterans Inc. and using that information to comprehend all projects and programs for which grants will be sought and to recommend seeking grants based on our mission., • Complies with all grants reporting as required., • Research and maintain statistics and current data relevant to funding opportunities., • As needed, serve as primary relationship manager/liaison with foundation and corporate funders., • Prepare letters of inquiry, proposals, reports, budgets, acknowledgments, and other materials to secure and advance support., • Responsible for preparing cost projections/budget development and submitting timely and accurate progress reports for grant-funded projects. WHAT YOU MUST HAVE: • Bachelor's degree in a related field is required. Comparable amounts of skill and experience may be considered in lieu of a degree., • Minimum of two (5) year's experience in grants research, writing, filing applications (manual and electronic), evaluation, project management, reporting, and public outreach/relations., • Must have a solid understanding of grant compliance for Federal, State, and local entities. Exceptional project management skills (prioritizing, timeline, budget, procedure, reporting, and evaluation) required., • Outstanding communication and organizational skills with strong grammar, creative writing, proofreading, and word processing skills required. Must be able to confidently and successfully manage competing deadlines and prioritize to accomplish tasks., • Strong knowledge of the principles, ethics, and best practices of successful fundraising and donor stewardship, as well as the ability to work with confidential material and information, is essential., • Must be able to pass a CORI background records check., • Compliance with Veterans Inc. COVID-19 Vaccination Policy. Religious and Medical Exemptions are considered. Comprehensive Benefits Package for Full Time employees includes: • BCBS Medical, Dental, and Vision Insurance, • Employer Paid Short and Long-Term Disability and Life Insurance., • $2500 Medical Opt-Out program if you have medical coverage through another source., • Retirement Plan (403B) with a $2000 Match, • Flexible Spending Accounts, • Tuition Reimbursement Program Veterans Inc. is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status. If you need assistance completing an application please contact . We do not accept unsolicited resumes from agencies. Agencies are requested not to contact Veterans Inc. with recruiting inquiries.

Job DescriptionOn-site Interpreter (Independent Contractor) • Adhere to all Baystate Interpreters, Inc. policies related to information security and confidentiality including but not limited to HIPAA, FERPA, GLBA, and other relevant regulatory requirements., • Provide accurate on-site interpretation between English and designated target languages., • Follow interpreter protocols and procedures as required by Baystate Interpreters, Inc. and respective clients., • Follow all interpreter ethics standards, including those set by the IMIA (International Medical Interpreters Association), the National Council on Interpreting in Health Care (NCIHC), the American Translators Association (ATA), the National Association of Judiciary Interpreters and Translators (NAJIT), and the International Organization for Standardization (ISO). Uphold principles of confidentiality, accuracy, impartiality, professionalism, and cultural competence in every assignment., • Establish and maintain positive, professional interactions with patients, customers, healthcare providers, and clinical staff., • Continuously improve specialized vocabulary and subject matter knowledge (e.g., medical, legal, social services) to meet client needs., • Demonstrate professionalism, neutrality, and confidentiality throughout the interpretation process., • Provide high-quality interpretation, ensuring no omissions or additions, while adhering to established industry standards., • Exhibit strong interpersonal skills and customer service while assisting clients during sensitive interactions., • Effectively manage assignments, demonstrating punctuality, preparedness, and adaptability to meet various client needs and settings. Key Responsibilities:, • Adhere to all Baystate Interpreters, Inc. policies related to information security and confidentiality including but not limited to HIPAA, FERPA, GLBA, and other relevant regulatory requirements., • Provide accurate on-site interpretation between English and designated target languages., • Follow interpreter protocols and procedures as required by Baystate Interpreters, Inc. and respective clients., • Follow all interpreter ethics standards, including those set by the IMIA (International Medical Interpreters Association), the National Council on Interpreting in Health Care (NCIHC), the American Translators Association (ATA), the National Association of Judiciary Interpreters and Translators (NAJIT), and the International Organization for Standardization (ISO). Uphold principles of confidentiality, accuracy, impartiality, professionalism, and cultural competence in every assignment., • Establish and maintain positive, professional interactions with patients, customers, healthcare providers, and clinical staff., • Continuously improve specialized vocabulary and subject matter knowledge (e.g., medical, legal, social services) to meet client needs., • Demonstrate professionalism, neutrality, and confidentiality throughout the interpretation process., • Provide high-quality interpretation, ensuring no omissions or additions, while adhering to established industry standards., • Exhibit strong interpersonal skills and customer service while assisting clients during sensitive interactions., • Must be legally authorized to work in the U.S., • Must be 21 years of age or older (in compliance with applicable legal and contractual requirements for this role.), • Proficiency in English and at least one additional language., • Strong communication skills and a composed demeanor in challenging situations., • Flexibility and reliability to meet the demands of per diem assignments., • Excellent listening, retention, and note-taking skills for accurate interpretation., • Familiarity with HIPAA and confidentiality regulations., • Preferred: Completion of a 60-hour Medical Interpreter Training Course from a well-regarded institution., • Competitive pay: Starting at $25.00 per hour (with potential for higher rates based on experience and specialization)., • Flexible scheduling: Accept assignments that fit your availability., • Professional growth: Opportunities to gain experience in medical, legal, and community interpretation.

Job Description This is a fulltime onsite position. Objective: We're seeking a Spanish Medical Interpreter to serve as a vital bridge between our healthcare providers and patients. In this role, the Spanish Medical Interpreter will facilitate effective communication, provide context, and support comprehensive patient care within our primary care setting. Job Responsibilities: • Provide accurate, real-time medical interpretation between patients and healthcare providers, maintaining the integrity of all communications, • Support the overall patient experience by assisting with walk-ins, triage, registration, and referral processes, • Bridge the gap by helping providers understand both verbal and non-verbal cultural differences to ensure quality healthcare delivery, • Translate medical documents and information in writing for health center staff, • Connect patients with appropriate community resources, • Maintain accurate and timely documentation of patient care and complete required health center reports, • Participate in care coordination and case management to ensure comprehensive patient support Required Qualifications: • Associate's degree or minimum two years of college in a related field, • Two years of relevant work or volunteer experience, • Medical Interpreter certification, • Fluency in English and another language common to our patient population, • Medical Interpreter training Preferred Qualifications: • Bachelor's degree, • Prior experience in healthcare or clinical settings, • Knowledge of medical terminology in multiple languages, • Experience with electronic health records systems Reports directly to the Manager of Medical Interpreter Services EOE Monday - Friday; 8:30am -5:00pm