Applicants must be based in New Jersey. Please do not apply if you are located in New York. Substance Salon has been a luxury destination in Rutherford for 16+ years. We’re known for bespoke hair artistry, premium service, and a strong client community. We are seeking a Front Desk Manager to oversee operations, drive sales, and ensure an exceptional guest experience. Responsibilities • Client Experience & Operations Manage bookings and schedules, greet and guide clients, and handle concerns to maintain a flawless guest journey. • Sales Growth & Business Development Keep stylist schedules consistently full, increase retail sales and service add-ons, and track performance to grow salon revenue. • Marketing & Social Media Create and manage engaging social media content, interact with clients online, and support hiring initiatives by promoting the salon’s culture and opportunities. • Inventory & Ordering Monitor product and color inventory, place timely orders, and ensure the salon is fully stocked at all times. • Team Support Collaborate with stylists and leadership on business goals while fostering a positive, high-performance culture. Qualifications • Front desk, retail management, or sales-driven experience (salon/spa or luxury retail preferred), • Strong organizational and multitasking skills, • Confident with POS systems, booking software, and social media management, • Excellent communication and client service skills, • Driven, proactive, and career-focused What We Offer • Competitive hourly pay with performance incentives, • Career growth into higher-level salon management roles, • A dynamic, creative work environment with a passionate team Weekend availability Supplemental pay Commission pay Tips Bonus pay Supplemental income Benefits 401(k) Employee discount Paid time off Referral program
Job Title: Support Associate Location: Soma Employment Type: Part-Time / Full-Time Reports To: Store Manager / Assistant Manager Job Summary: Soma is looking for a friendly, dependable, and detail-oriented Support Associate to join our team. The Support Associate plays a key role in the overall customer experience by maintaining a clean, organized, and well-stocked sales floor, processing shipments, and providing backroom support to the sales team. Key Responsibilities: Support the store team with operational tasks including shipment processing, replenishment, and product organization Maintain visual standards throughout the sales floor, fitting rooms, and backroom Assist with markdowns, price changes, and merchandise transfers Ensure product is sized, tagged, folded, and presented properly Help with stockroom organization and inventory accuracy Provide occasional customer support as needed, such as locating items or assisting in the fitting room Uphold all company policies, procedures, and safety guidelines Qualifications: Previous retail or stockroom experience preferred but not required Strong attention to detail and organizational skills Ability to work independently and as part of a team Flexible availability including weekends, evenings, and holidays Ability to lift, carry, and move boxes up to 40 lbs Passionate about the Soma brand and providing excellent support behind the scenes Benefits (if applicable): Employee discount at Soma and affiliated brands Opportunities for growth and advancement Flexible scheduling Supportive team environment