JOB TODAY logo

Brand manager jobs in Philadelphia, PennsylvaniaCreate job alerts

  • General Manager
    General Manager
    6 hours ago
    $75000–$80000 yearly
    Full-time
    Logan Square, Philadelphia

    At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate General Managers to grow with us! At NAYA, your development is our priority --- we train, mentor, and promote from within because we believe our people are the heart of our success. If you're a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: Area Manager You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • More on the way! At NAYA, you'll find more than a job --- you'll find a community that values you, supports your goals, and celebrates your success. ++How You'll Impact++ The General Manager is responsible for inspiring, managing, developing, hiring and training the restaurant staff and management team. The GM is also accountable for meeting stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation. ++What You'll Do++ • Ensures, and is accountable for, the profitability of the store by growing sales and controlling labor, cost of goods and operating expenses., • Hires, trains, manages, coaches, counsels, and evaluates all team members in partnership with the Human Resources Business Partner., • Responsible for creating a culture of development in the restaurant., • Must be able to develop Shift Leaders into their role as well as develop them to be the future General Managers at NAYA., • Achieves NAYA's objectives in sales, service, quality, cleanliness, and restaurant appearance through staff training and creating a positive and productive environment, • Ensures that all food and beverage items are prepared and served in a timely manner and according to NAYA's recipes, portioning, cooking, and serving standards, • Creates and approves the weekly schedule and ensures proper staffing levels per business needs while meeting labor targets and FWW compliance., • Actively builds and maintains the reputation of NAYA in the community, including monitoring online reviews, taking necessary recovery and recognition activity with the guests and team members, • Controls inventories of food, equipment, smallware, and report issues as necessary, • Conducts ordering and monthly inventory, • Reviews daily time punches for accuracy; addresses time clock abuse (clocking in early or late) via coaching and/or documentation, • Submits weekly payroll for approval, • Controls cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures, • Utilizes daily, weekly, quarterly, and annual financial reporting tools, • Ensures all administrative tasks are complete in a timely manner, like weekly payroll, accident and injury reporting etc., • Supports any marketing initiatives and promotions. ++Who You Are++ • 5+ years of restaurant management/leadership operations experience, • Strong leadership, analytical and problem-solving skills, • Superior interpersonal skills and ability to earn trust and respect from colleagues and staff, • Exceptional financial acumen, • Thrives in a constantly evolving, fast-paced environment, • Strong written and verbal communication skills, • Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed; Ability to access and accurately input information using a moderately complex computer system, • Able to work nights, weekends and holidays, and variable schedule, per the needs of the business, • Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day

    Easy apply
  • Assistant Captain
    Assistant Captain
    1 day ago
    $19–$21 hourly
    Full-time
    Ardmore

    Maman - Assistant Captain maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. We're looking for a passionate assistant captain to join our team! Our ideal candidate is passionate about food, beverages, and welcoming customers through our doors. You have experience in successfully managing a team, fostering unity, and working together to accomplish daily goals. No task is too small for you. When you join our team, you'll be responsible for providing a friendly, helpful, and responsive level of service to all of our guests. You'll be able to speak authentically about who we are, and every item on our food and beverage menu. You love cookies, you are always ready to lend a helping hand to a colleague you don't take yourself too seriously. You will be based at any of the mamans. Is one particularly close to home? Let us know when you come in for an interview and we will do our best to accommodate! What you'll do: • 80% of your time spent on the floor completing tasks your team completes, and 20% of your time spent on scheduling, ordering and emailing with the back office team, • Answer company emails in a timely manner, • Ensure food and labor costs stay consistent and follow company guidelines, • Keep an eye on your cafe's financial results and motivate your team to constantly go above and beyond, • Successfully communicate specials of the season, encourage guests to try our best selling items etc., • Ensure return visitors and foster relationships with regulars through warm hospitality and impeccable service; develop one-on-one rapport with returning guests -- do you know their order? Dial up the coffee without even asking!, • Make decisions based on ensuring happiness for the guests, the team and the company while maximizing profitability, • Always keep an eye out for dirty cups, napkins that fell to the ground, the cleanliness of our restrooms or dirty cigarette buts on our terraces, • Investigate and resolve any guest concerns What we're looking for: • You have minimum 1 years leadership experience, • You take complete ownership of your team, cafe and everything needed to provide the best experience to customers, • You have a good instinct of knowing what problems to solve on your own, and which ones need to be escalated, • You ensure food and safety at all times, and have a food handler's certificate, • Work a flexible schedule that will include weekends, holidays, special events, and or occasional emergencies as needed, • Hospitality is your passion, you make a point of keeping up with the latest industry trends, • You make people feel good---your team and guests alike. You lead by example, • You learn quickly and are able to adapt to maman's unique culture, • If we get stuck in an elevator together, you'll crack a joke and we'll laugh along the way What's in it for you: • Training to get you settled into your role, learning opportunities to broaden your skill set that help you thrive at work, • Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible, • Flexible scheduling Compensation $19 - 21 per hour + tips Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!

    Easy apply
  • Shift Leader
    Shift Leader
    9 hours ago
    $18–$22 hourly
    Part-time
    Logan Square, Philadelphia

    At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate Shift Leaders to grow with us! At NAYA, your development is our priority --- we train, mentor, and promote from within because we believe our people are the heart of our success. If you're a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: General Manager You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • More on the way! At NAYA, you'll find more than a job --- you'll find a community that values you, supports your goals, and celebrates your success. ++How You'll Impact++ The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. ++What You'll Do++ Operational Excellence • Ensure store profitability by driving sales, controlling labor, and managing cost of goods., • Oversee preparation and service of all food and beverage items, ensuring they meet NAYA's recipes, portioning, and quality standards., • manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes., • Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies., • Review and manage daily time punches to address any time clock issues., • Control cash and receipts through adherence to cash handling and reconciliation procedures., • Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership Team Development • Hire, train, coach, and evaluate team members in conjunction with the General Manager., • Lead by example with a guest-first mindset, fostering a positive and productive environment., • Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes., • Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks., • Resolve conflicts and escalate issues as needed to the General Manager, • Model and uphold HR policies, ensuring team members have access to available resources., • Develop team members by training successors and delegating responsibilities. Guest Relations Community Engagement • Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach., • Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA's community reputation, • Promote NAYA's catering services and assist in taking orders as needed ., • Can execute all catering and third party orders with ease, understanding the importance of on time delivery., • Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial Administrative Responsibilities • Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics., • Perform cash counting, banking/deposit tasks, and manage discounts and promotions., • Handle guest incidents and worker's compensation reports when necessary. Additional Skills Abilities • Has mastered kitchen operations, COGS and labor management, line service and throughput, • Handle delivery issues and third-party dispatches promptly and efficiently., • Ensure the store is opened and closed following NAYA's opening and closing procedures., • Serve as a strong role model, earning team respect and providing coaching as needed. ++Who You Are++ • 2+ years of related leadership experience at a similar caliber concept, • Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties., • Adaptable in a fast-paced and challenging work environment, • Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism, • Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency, • Exhibits strong time management and organizational skills, • Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards, • Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed, • Ability to access and accurately input information using a moderately complex computer system, • Able to work nights, weekends and holidays, and variable schedule, per the needs of the business, • Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day

    Easy apply
  • Team Member
    Team Member
    11 hours ago
    $16.5–$18.5 hourly
    Part-time
    Logan Square, Philadelphia

    • We are looking for experienced, passionate Team Members to grow with us!, • At NAYA, your development is our priority --- we train, mentor, and promote from within because we believe our people are the heart of our success. If you're a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you!, • You will love working at NAYA, • We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including:, • More on the way!, • At NAYA, you'll find more than a job --- you'll find a community that values you, supports your goals, and celebrates your success., • ++How You'll Impact++, • The Team Member plays a key role in NAYA's restaurant operations, trained to work across all stations, from front-of-house service to back-of-house preparation. Team Members provide outstanding customer service while ensuring store standards of cleanliness, organization, and quality. Responsibilities include preparing food, working on the service line, cooking on the grill, and setting up and stocking stations. Team Members collaborate with the team to prepare menu items and maintain a smooth, efficient service experience., • ++What You'll Do++, • Prepare daily production items in cooperation with kitchen staff., • Ensure food products are prepped correctly, following recipes and Naya's standards., • Follow recipes and portion control standards to maintain consistency and quality., • Wash dishes and tools used during food prep., • Minimize waste and assist with inventory counts., • Receive, disinfect, store, and organize deliveries following FIFO and best storage practices., • Maintain proper storage temperatures and rotation procedures per DOH regulations., • Clean and sanitize kitchen equipment, tools, and workstations thoroughly and on schedule., • Keep floors in work areas clean, dry, and free of debris., • Ensure a sanitary, clean, and safe kitchen environment, maintaining all equipment and utensils., • Customer Service, • Provide timely and courteous service to guests in alignment with Naya's policies and procedures. • Display thorough knowledge of menu items, including beverages, and adhere to legal alcohol service requirements., • Greet guests, take orders, and expedite as needed, ensuring accuracy and satisfaction., • Ring orders into the POS system accurately and collect payments., • Assist customers with making change, as applicable., • Follow cash handling procedures, turning in accurate amounts daily., • Maintain a clean, stocked, and organized workstation at the start of each shift., • Stock cashier stations with necessary items, including paper goods and ice water., • Change trash bags, wipe tables, and counters, and pack sauce sides and pita bread., • Turn on displays and play music as part of daily setup., • Follow the proper cash handling procedures and rings up items correctly, • Complete all side work and cleaning tasks to Naya's standards, including setting up sanitizing pails., • Support and assist team members as needed., • Communicate issues and ideas to the Chef or Director of Operations., • Participate in training and development of new employees to uphold Naya's service standards., • Adhere to sanitation standards and company policies on scheduling, clocking in/out, uniforms, and grooming., • Attend company meetings and training sessions as required., • Exhibit a friendly, positive, and helpful attitude at all times., • Carry out additional duties as assigned by management., • ++Who You Are++, • 1+ year experience as a restaurant team member at similar caliber concept, • The ability to lift at least 50 pounds on a regular basis., • The ability to bend, stoop, stand and perform extensive walking for 8-10 hours a day., • Excellent communicator in written and verbal formats., • Communicates information effectively and efficiently., • Completed the Train the Trainer course., • Maintain a friendly, helpful and positive attitude always., • Polished personal presentation; grooming meets Naya standards, as outlined by Employee Handbook, • The ability to withstand exposure to high volume of business and the movement, noise and temperature extremes associated with a busy restaurant., • Ability to perform essential job functions under pressure, maintain professionalism when working under stress., • Ability to work nights, weekends and holidays, and variable schedule, per the needs of the business., • Attends mandatory meetings., • Adherence to company, state, and county sanitation standards., • Strict adherence to posted schedule and clock in/out at times.

    Easy apply