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This position is responsible for assisting a multi faceted and flourishing company in the successful operation of their day-to-day business and growth. This role is responsible for communicating direction, helping and follow-up on policies, procedures and assigned projects as directed. The position will be responsible for managing multiple administrative functions related to executive support, coordinating meetings, and will collaborate on special projects and assignments as needed. He/she will be responsible for confidential and time sensitive material in an environment where professionalism, competence, communication skills and confidentiality are of paramount importance. Come join an organization that personifies excellence and continually strives to provide world-class customer service to our valuable customers. Consider becoming a member of our team! This person must have the ability to interact with everyone in a fast-paced environment, sometimes under pressure while remaining flexible, proactive, resourceful and efficient. The person must have the highest levels of professionalism and confidentiality. We are looking for the services of an achievement-oriented, career-minded Administrative Assistant to effectively support a growing company. Candidate should be a self starter and highly motivated to provide excellent work product. Must be flexible and willing to “wear many hats” at any time for a small office environment. Primary duties include: Office Administration Office administration experience preferred in a telecom or IT related field. Communicate and handle incoming and outgoing communication. Assist with preparation of presentation material. Review and summarize various reports and documents. Prioritize multiple projects and initiatives simultaneously. Arrange travel schedules and reservations for management as needed. Must possess strong written and verbal communication skills Must be detail oriented. Independently and proactively prioritize and handle multiple responsibilities. Highest of proficiency at Microsoft Office, Smartsheet, CRM, all Social Media portals and tools, including Excel, Word, PowerPoint, Outlook Maintain Executive calendars including scheduling all travel, meetings, setting up conference calls, etc.; Prepare board presentations and minutes for distribution to members and investors. Establish accessible and supportive relationships with auditors, project managers, remote support consultants. Develop and prepare spreadsheets, PowerPoint presentations, and other documents as required. Prepare routine and advanced correspondence including letters, memoranda, and reports; Resolve problems and make recommendations related to administrative functions; Perform general office duties such as ordering supplies, office staff PTO calendars, general office cleanliness, processes High energy individual with self-direction, discretion and strong work ethic; Demonstrated ability to work collaboratively and in a team-oriented environment; Outstanding verbal, interpersonal and written communication skills; Proven track record of time-management, multi-tasking and meeting tight deadlines Qualified candidates will have significant experience in a similar role, with a reputation for maintaining confidentiality, using discretion and good judgment. Excellent computer skills, a high attention to detail in all written and verbal correspondence, and a high level of professionalism are required. Office Management SOPs Administrative Assistant/CSR The CSR handles customer inquiries, issues, and support requests, ensuring positive customer experiences. Primary Responsibilities: Client Support: Handle incoming client calls, emails, and chat requests. Troubleshoot and resolve issues related to telecom services and IT systems. Ticketing System: Create and manage service tickets, ensuring they are properly categorized and escalated if necessary. Follow up on tickets to ensure timely resolution. Product/Service Knowledge: Maintain up-to-date knowledge on company products, services, and troubleshooting procedures. Provide customers with clear instructions, support materials, and service updates. Customer Relationship Management: Ensure customer satisfaction by being empathetic, proactive, and communicative. Track customer feedback and suggest improvements to services or processes. Escalation Handling: Escalate unresolved issues to the appropriate department or technician. Ensure escalations are tracked and handled promptly. Key Tools: Revio, HubSpot, MS Teams, Misc Sales tool The Administrative Assistant’s primary goal is to ensure efficiency, organization, and effective communication, handling a variety of tasks across different industries (technology and construction). General Responsibilities: Calendar Management: Organize and maintain the CEO’s calendar, ensuring that all meetings, deadlines, and appointments are aligned with priorities. ** Communication Management:** Serve as the point of contact between the CEO and employees, clients, partners, and stakeholders. ** Document Preparation & Filing:** Prepare reports, presentations, and other documents as required by the CEO. Maintain organized digital and physical filing systems. ** Travel Coordination:** Organize travel plans, including flights, accommodations, and itineraries. Meeting Support: Prepare meeting agendas, take notes, and ensure follow-ups. ** Project Management Assistance:** Coordinating with Project Manager to maintain calendar and ensure all projects are on time and all tasks are communicated properly. ** Financial & Expense Tracking:** Assist with keeping receipts and expenses up to date working with company accountant. ** Confidentiality & Discretion:** Maintain confidentiality and exercise discretion in handling sensitive information. Job Type: Full-time ** Pay:** $46,500-52,500K per year Benefits: 401(k) Dental insurance Life insurance Paid time off Professional development Referral program Schedule: Start time 7 am ceo call 8:30-5:30 in office Monday to Friday Experience: Administration (2+years experience) Ability to Relocate: New York, NY 10018: Relocate before starting work (Required) Work Location: In person
~~~THIS JOB IS COMMISSION + RESIDUAL (PASSIVE INCOME) IT IS NOT SALARIED~~~ If you are in love with the restaurant/bar industry but are tired of the stress, working long hours on nights/weekends/holidays, missing time with friends and family and tired of being on your feet - this really is the perfect opportunity. We are a leading finance and technology provider of Point of Sales systems (POS) & Payments. We provide a revolutionary and disruptive POS technology - which has resulted in successfully serving tens of thousands of businesses across the nation. As part of our new initiative we are revamping our New York sales force and looking for candidates with prior restaurant experience. We are looking for candidates with at least 1+ years in restaurant/bars. Restaurant Management/ Restaurant Consultant experience is a plus. Working Knowledge Needed: Front & Back of the House Backoffice Reporting - Financial Overview, Labor, Food/Bev, Server, P-Mix Reports and Mgmt. General Knowledge of Technology Professional Telephone Etiquette Mindset: Must be looking for a Career, not a job. Must be highly motivated, success driven and dedicated. Team Player with a Growth Mindset Ability to relate Restaurant Knowledge & Experiences to POS Client Compensation: You are compensated 3 ways - This is unprecedented in the Industry. Large Upfront Commissions Bonus Structure Profit Sharing ( Residual 35% split) This compensation will be in the $1,000s and can be in the $10,000s per month. ***Residual income has no cap. Sky is the limit. Commission : The maximum profitability bonus is $3,000 in commission per merchant location. 10 month payout and includes a $1,500 up-front payment. This depends on the accounts profitability. Benefits: Profit Sharing Travel reimbursement Schedule: Monday-Friday Supplemental pay types: - Bonus opportunities - Commission pay - Signing bonus
Company Description Gotham IT & Gotham Telecom is a global, vendor-agnostic advisory firm specializing in a wide range of technology and service solutions. With over 20 years of experience, the company provides intellectual property and expertise to clients across multiple industries. The company’s core focus includes: Cost Containment Digital Transformation Managed Services Project Management Relocation Services High-End Residential Support Gotham IT & Gotham Telecom offer comprehensive, outsourced solutions and daily support services, ensuring that clients receive expert guidance and tailored solutions in areas such as office security, smart homes, and construction. The company is a certified WMBE (Women and Minority Business Enterprise) with New York State (NYS) and New York City (NYC), and it partners with a broad network of 400 providers offering Software as a Service (SaaS) and all XaaS solutions that utilize AI tools to GROW business and Optimize effort. The firm’s consultants excel at navigating complex challenges, driving results, and optimizing existing infrastructure, all while adhering to high professional ethics. Role Description: Office & Non Technical Operations Manager Location: New York, NY Job Type: Full-Time, On-Site This role is a unique opportunity for an individual who thrives in a fast-paced environment and has the ability to manage multiple priorities effectively. If you are a proactive, solution-oriented individual with a passion for optimizing operations and supporting a growing team, we encourage you to apply. Join Gotham IT & Gotham Telecom as an Office Operations Manager – Be a Key Player in Our Global Success! Are you a dynamic, driven professional with a passion for optimizing operations and leading teams? Do you thrive in a fast-paced, ever-evolving environment where your skills and ideas are valued? Gotham IT & Gotham Telecom, a global leader in cost containment, digital transformation, and managed services, is looking for a top-tier Office Operations Manager to join our cutting-edge team in New York, NY. What We’re Looking For: We don’t just want a manager. We want an exceptional leader. An individual who can take charge of our office’s day-to-day operations, think outside the box, and implement smart, innovative solutions that will keep us on the cutting edge of the IT, telecom, and construction industries. Your Role: As the Office Operations Manager, you will be the backbone of Gotham IT & Gotham Telecom’s operations. You will be responsible for driving the smooth, efficient, and productive flow of our office environment—ensuring that no detail is missed and that every project is completed on time. This is a critical role in our organization, and we’re looking for someone who is both strategic and hands-on, someone who takes pride in ensuring everything is running at its best. What You Will Do: Drive Office Operations: Own the daily office operations and ensure that everything runs like a well-oiled machine. Work with the Best: Coordinate with high-end vendors, clients, and internal teams to maintain flawless service delivery. Support High-Level Projects: Take charge of project management, managing timelines, resources, and expectations to deliver stellar results. Manage the Pulse of the Office: Handle client inquiries, provide administrative support, and ensure our office remains a collaborative and productive space for our experts. Be the Go-To Problem Solver: When a challenge arises, you’ll be the one who quickly identifies solutions and drives them to completion. Guard Confidentiality: Be the trusted steward of sensitive information, ensuring that discretion is always at the forefront of everything you do. What We Need From You: Exceptional Organizational Skills: Multitasking is in your DNA. You juggle priorities with ease while maintaining a laser focus on details. Expert Communication: Whether you’re leading a team, liaising with a vendor, or fielding client inquiries, your communication skills are second to none. Tech-Savvy: You are comfortable with the latest tools—Microsoft Office, Fellow, CRM systems, Excel, and office equipment. You know how to leverage technology to streamline processes and keep everything running smoothly. Project Management Expertise: You have the experience to handle complex projects and can see them through from concept to completion. Industry Knowledge: Familiarity with IT, telecom, and construction sectors is a plus—understanding these industries will help you thrive in our environment. A Cool Head Under Pressure: Tight deadlines and shifting priorities don’t faze you—you thrive in fast-paced environments and bring calm, clarity, and leadership in times of stress. What You’ll Get in Return: Global Impact: Work for a recognized leader in cost management, digital transformation, and managed services, serving clients across the globe. Exciting Work Environment: Collaborate with top-tier professionals in a dynamic, growth-oriented environment. Competitive Salary & Benefits: We offer competitive compensation packages and benefits to keep you motivated and healthy. Career Growth: Gotham IT & Gotham Telecom is committed to fostering talent and offering growth opportunities. If you’re looking for a long-term career with room to rise, this is the place for you. Why Gotham IT & Gotham Telecom? We are not just another company—we are a team of experts committed to making a global impact. We’re proud of our diversity, our commitment to excellence, and our ability to transform challenges into opportunities. This is your chance to join a company that is at the forefront of IT and telecom innovations. If you are an extraordinary office operations leader who can bring energy, drive, and unparalleled expertise to our team, we want YOU! This is your opportunity to make an impact at a company where excellence is not just encouraged—it’s expected. We're looking for the best to join our ranks. If you have what it takes, we can't wait to meet you. Gotham IT & Gotham Telecom is a vendor agnostic, advisory firm providing intellectual property to clients across the globe. Gotham and Global teams share more than 20 years of experience in areas related to Cost Containment, Digital transformation, Managed Services, Project Management, Relocation as well as High-End Residential support. Together with our teams of experts in all of the fields we serve, we provide fully outsourced solutions and daily support services to clients looking for a team with mastery around relevant areas. Our services range from Fully Managed Secure Solutions for Offices, Smart homes and Construction. We are a Certified WMBE with NYS and NYC. We work with a portfolio of 400 providers offering SaaS, and all XaaS solutions for Voice, Contact Center, Mobility, Cost Management (TEM and WEM), Energy and Sustainability Focused projects. Our consultants navigate challenges and successfully drive results, all with the most professional ethics and an eye for Optimization of existing infrastructure. Role Description This is a full-time on-site role for an Office Operations Manager at Gotham IT & Gotham Telecom in New York, NY. The Office Operations Manager will be responsible for overseeing daily operations, managing office procedures, handling client inquiries, coordinating with vendors, and ensuring efficient workflow within the office environment. Qualifications Office Management, Administrative Support, and Vendor Management skills required Strong organizational and multitasking abilities QBO excellence a MUST Excellent communication and interpersonal skills Proficiency in Microsoft Office, Fellow, Tasks, and office equipment operations Experience with CRM’s and software Portals Excellent Excel Skills required Ability to prioritize tasks and work under pressure Experience in project management Wisdom and Discretion in the handling of private and confidential information Knowledge of IT, MSP, Telecom preferred Construction experience a plus Familiarity with Social Media and Marketing creation Industry IT Services and IT Consulting Employment Type Full-time
Key Responsibilities: - Develop and execute sales strategies to achieve individual and team sales targets. - Conduct in person meetings with business owners to understand their needs and present customized solutions. - Cultivate and maintain strong client relationships through ongoing communication and proactive support. - Leverage provided sales tools and resources to effectively prospect for new business opportunities. - Collaborate with team members to share best practices and achieve collective success. Responsibilities: - Customer Acquisition: Identify and acquire new business customers. - Customer Relationship Management: Build and maintain strong relationships with both new and existing clients. - Sales Presentations: Deliver one on one presentations to prospective and existing clients, effectively communicating the value proposition of our products and services. - Territory Management: Travel within assigned sales territories to meet with clients and prospects. - Sales Reporting: Track sales performance and submit sales reports. - Continuous Learning: Participate in daily training sessions and utilize provided sales tools and resources. Benefits - Comprehensive training and development. - Opportunities for professional growth - 401K
United Decorators is a small business in Brooklyn, NY. We are professional, agile and customer-centric. Our work environment includes: Modern office setting On-the-job training Casual work attire We are looking for a positive, upbeat Administrative Assistant to join our team. The successful candidate will have prior administrative assistant experience and should be organized and have strong communication skills. The Administrative Assistant works closely with the various staff members and assists with preparation of off-site meetings. This role will involve handling a wide variety of administrative tasks in a fast paced environment and working directly with all members of our team. Responsibilities: Professional phone etiquette and ability to field and answer questions Ability to follow directions and take initiative when given a project Ability to function as an effective team player, interacting with all parts of the organization, and external vendors Professional communication skills both written and verbal Proficient with various Social Media Platforms (Instagram, Facebook, etc.) Schedule meetings. File documents. Make travel arrangements. Manage the CEO's calendar and schedule appointments for other members of the Sale Force Personable and focused interaction with customers. Order/data entry with high level of detail and accuracy Follow up with Reps on various clients Maintain and distribute marketing materials and organize products on display Assist with deliveries and inventory scheduling for installations MUST BE ON TIME
We are an IT consulting company/MSP based in Manhattan, and we have been providing IT support for small to medium size businesses since 1992. We are looking for a self-motivated and well-rounded IT Specialist who has 3+ years of experience working for a Managed Services Provider (MSP) or IT Services firm. This is a Tier II/Tier III role that sets you on a path to become a senior level network engineer. We are a service-based company, so the ideal candidate must have not only solid technical skills but also the ability to interface with clients, communicate in a clear, professional manner and provide them with impeccable service on the daily basis. Responsibilities and Duties: You will be the first point of contact and work directly with our clients to resolve various technical problems via phone or email Respond to tickets, run diagnostic programs, isolate problems, determine and implement solutions Must be able to resolve 20 tickets daily Occasionally you might be asked to go to client’s site Troubleshoot issues related to applications, workstations, servers, networking, wireless, VOIP Perform account management and maintenance for various applications and systems (create or modify user accounts and permissions, reset passwords, install/reinstall applications, printers, check for updates, monitor backups) Follow-up with end users to provide status updates Communicate with customers at all levels of technical and non-technical skills sets We are looking for someone who has: Hands on experience supporting PC & Mac workstations, servers, networking devices Solid working knowledge of Windows servers/Active Directory/Group Policy High level of proficiency in the implementation and support of Office 365 environments Advanced networking knowledge (DHCP, DNS, VPN) A calm and focused approach to high-pressure situations in a client -driven environment Ability to coordinate and prioritize multiple tasks simultaneously while maintaining attention to detail and quality of service Sound understanding of customer support, operations, processes and ticketing Experience working for a Managed Services Provider (MSP), Outsourced IT company, or other IT Consulting Services Enthusiasm to serve customers Qualifications and Skills Must have at least 3 years of MSP experience Must have 5+ years of Help Desk experience Desktop support (Windows 7, 10 and Mac) Server support (Windows 2008/2012/2016/2019) Mobile support (iOS and Android) Windows domain environments Business cloud solutions (Office 365/ Dropbox / Google / AWS) Routing, Switching, and Firewall VLAN, DNS, DHCP, WiFi, VOIP, VPN Microsoft 365/Active Directory VMware, Hyper-V, Azure