Call center agent jobs in New York, New York - Page 2Crear alertas

The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs. Shift-based in a Call Center that works 24/7. Responsible for managing a whole lot of incoming and outgoing calls in the operations.

Main Street [Reservation Agent / Call Center] As a Customer Service Rep at Molly Maid, you'll: Receive incoming calls in professional and courteous manner; Schedule estimates & cleans; Perform marketing functions to sell additional work and earn business; Return customer calls, respond to customer c

The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs. Shift-based in a Call Center that works 24/7. Aircall's VoIP Speed Test | Aircall.

The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs. Shift-based in a Call Center that works 24/7. Aircall's VoIP Speed Test | Aircall.

The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs. Shift-based in a Call Center that works 24/7. Using internet speedtest: VoIP Speed Test | 8x8 // Aircall's VoIP Speed Test | Aircall // VoIP Speed Test: Check Your Network Reliability (getvoip.

The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.

The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.

The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.

The Workplace Experience (WE) 24/7 Agent is an integral part of Latham’s Workplace Experience team. A minimum of three (3) to five (5) years of prior workplace experience, receptionist, technology, hospitality, or inbound customer service call center experience, preferably. Curating experiences in

But whats our real secret sauce? Its talented people like strongyou/strong!/ppWere on the lookout for a dynamic Sales Agent (Hindi-speaking) to power up our Sales Team!/ppstrongYour Mission:/strong/pulliConnect with potential customers through phone, email, or chat to introduce and passionately expl

Craving a fast-paced sales role where every conversation can lead to a win? Step into a fully remote role where your voice drives resultsand revenue.

Our Company: Confie and its family of companies - Freeway Insurance, Acceptance Insurance, Bluefire & others - is one of the largest privately held insurance brokers in the United States and has been ranked the #1 Personal Lines Leader by the Insurance Journal for the seventh straight year!. As an I

The Call Center is seeking to hire a Call Agent. The Call Agent will communicate effectively on the telephone and through live chat to handle calls from different workgroups such as Dog License, Vital Records, Health Academy, Accela, STD results line, Provider Access Line (PAL), Literature Fulfillme

Previous high volume call center experience. Previous experience in a Healthcare environment.

Liberty University Online (LUO) is seeking dedicated individuals for the roles of Admissions Consultant and Admissions Counselor. Convert prospective students into qualified applicants for Liberty University Online programs.

Customer Service Representative/Call Center Agent.US Citizens, GC, EAD (H4, L2), E3 TN visa holders preferred, NO third party corp to corp accepted for this job.Answers telephones and responds to basic customer questions and/or forwards call to appropriate personnel.Records call on account history r

But whats our real secret sauce? Its talented people like strongyou/strong!/ppWere on the lookout for a dynamic Sales Agent (Hindi-speaking) to power up our Sales Team!/ppstrongYour Mission:/strong/pulliConnect with potential customers through phone, email, or chat to introduce and passionately expl

Call Center Agent - Insurance Verification And Medical Scheduler. We are currently looking for a dedicated Call Center Agent specializing in insurance verification and medical scheduling to join our team. If you are bilingual in English and Spanish, have a strong background in insurance and scheduli

About Us: Angel City VA is dedicated to providing exceptional support services to our clients. We are currently looking for a dedicated Call Center Agent specializing in insurance verification and medical scheduling to join our team. Schedule medical appointments and manage scheduling conflicts.

We are seeking a dynamic and driven Bilingual Spanish Recruiter to join our team and support high-volume recruitment across diverse roles. Prior call center experience (as a recruiter or agent) is strongly preferred.

The Workplace Experience (WE) 24/7 Agent is an integral part of Latham's Workplace Experience team. A minimum of three (3) to five (5) years of prior workplace experience, receptionist, technology, hospitality, or inbound customer service call center experience, preferably. Workplace Experience 24/7

Call Center Representative Agent - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Call Center Representative Agent experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • $75-$150 (per 1 hour session) If you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call center representative, call center agent or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Job Description Remote - Candidate needs to live in Tri- State Area of NY Summary: Supervises a team of employees who receive incoming telephone calls involving domestic violence, rape, and other crimes that will, in some instances, require making quick decisions regarding the caller’s safety and well-being. The Team Leader has a key role in setting the standard for assessing human service needs via telephone using active listening, crisis intervention and/or suicide risk assessment skills. The Team Leader manages staff members who will normally elicit essential information from the caller including the problem (or complaint) determine the immediacy and type of response needed based on an initial risk assessment, and document critical aspects of the telephone call and actions taken on the agency’s database. This position assigns staff to perform their duties and responsibilities, and reviews their work for adherence to instructions, accuracy, completeness and conformance to accepted client-centered practices. To ensure quality assurance performance standards and expectations are being successfully carried out in the Hotlines, this position will take a pro-active role to develop and implement action plans to address problematic trends, sustain progress and continuous improvement. The Team Leader provides oversight and supplemental spot-checking for data and documentation quality initiatives, while offering coaching and development to Client Advocate Specialists and Shift Coordinators to improve their ability to explore callers’ mental and emotional state of mind through client centered, empowering, and non-judgmental language. Responsibilities: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Coach and guide staff in their client practice that reflects these approaches. Participate in the recruitment, hiring and onboarding of new staff., • Supervises staff whose key role is to establish rapport with the caller and, through risk assessment skills acquired in Client-Centered Practice training, assist the caller to safety plan around the current situation. Staff may provide relevant information and referrals to resources that may assist the caller in maintaining their safety., • Provide weekly individual supervision to a direct reports using a reflective supervision model and a trauma informed approach., • Provide ad hock supervision and coaching to any advocate on shift as needed., • Utilize hotline technology to assess staff overall productivity. Including the accuracy and timeliness of case records that document client interactions., • Ensures smooth daily operation through shift monitoring and administration, including:, • Supporting staff to handle challenging calls and debriefing after challenging calls, • Supporting staff in handling calls through coaching, • Evaluating the quality of client experience on the hotline by examining abandonment rate, call volume, hold times, and answer time., • Handling client calls during busy periods as needed, to CAS standard, • Handling calls from social service and criminal justice providers, • Handling client complaints, and escalating complaints to Hotlines Senior Director as needed., • Monitoring staff attendance for shifts, training and staff meetings, • Documenting shift activities and issues, • Reviewing for accuracy and approving both e-time and funder timecards after designated deadlines., • Reviewing and monitoring direct reports leave time accruals to ensure that vacation, holiday, and other time off requests are processed according to company policy., • Acts as client risk specialist in managing clients who are at risk for suicide, and in supporting staff members who are responding to those clients’ needs, • Interviews prospective candidates for open positions and recommends hiring decisions in line with Safe Horizon’s hiring policies, • Communicates regularly with all staff to provide information and updates regarding program practice and operations, • Coordinates shelter intake and communicates daily to staff updated status and availability of shelter space derived from Shelter Occupancy and Referral System (SORTS) and/or Shelter staff, as well as troubleshoot shelter-related issues, to ensure seamless assignments of Hotlines clients into shelter spaces, • Establish and maintain clearly communicated consistent expectations of and goals for staff performance that focus on CCP standards (includes EPA goals) and document for employee file, • Assess and identify staff with performance issues. Collaborate with staff in the development of action plans to improve performance and document for employee file., • Master’s degree in human services field ( e.g., counseling, psychology, social work or related field) with at least 1 year of supervisory experience preferred, or Bachelor’s degree in human services field with at least 3 years of supervisory experience., • 2+ years of public contact experience (e.g., call center environment), preferably working with crime victims, dealing with individual problems and applying policies, procedures, and/or guidelines. Telephone counseling experience desirable. Knowledge: • Familiar with trauma and intimate partner violence and the prevention, treatment and recovery processes for victims, • Recognize the social, economic, familial and cultural contexts that affect victim’s lives, • Familiarity with human behavior and of causal factors underlying family breakdown;, • Ability to model, coach, motivate client facing staff, • Ability to use a trauma informed approach to addressing client, and or staff escalations, • Ability to assess and respond to an emergency/crisis and notify other parties when necessary, • Requires sound judgment and action in life-threatening situations, • Computer skills, including proficiency in MS Excel, Word, Outlook; and the Internet, • Proficiency with ACD / call center telecommunications technology and operations, • Ability to communicate effectively both orally and in writing;, • Respect and empathy for victims with a genuine desire and willingness to help people in need, • Recognition and belief in the empowerment of crime victims, and those that have been systematically oppressed., • Sensitivity to gender-related issues and/or cultural background of clients, • Commitment to maintaining high levels of skills and performance AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. This position is remote. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information:

Job Description We envision a world where safety is a universal human right, and we all share a collective responsibility to protect and uphold it. We strive for a society where people are safe in their communities, homes, bodies, and minds. Our Approach to Our Work We know that every client’s situation is unique, and that clients are the experts in their own lives. We encourage survivors to tell their story in their own words and provide information and choices rather than directions. We offer support and expertise so that each client can make informed decisions about their own safety and the safety of their families. Summary: As part of the organization’s operations team, the Vice President for Real Estate and Property Management leads all aspects of facilities, real estate, and capital management in service to the programs and teams across the organization, ensuring that staff, clients, and partners have safe, functional, and efficient spaces to carry out the mission. Reporting to the Deputy CEO, the Vice President is a key member of Safe Horizon’s Senior Team, responsible for meeting the organization’s facility, procurement, and security needs. This role provides strategic and operational leadership to a 40-member team overseeing the day-to-day maintenance of Safe Horizon’s facilities, including a network of residential shelters and their repair and maintenance budgets. The Vice President also directs capital projects and associated budgets, manages a substantial portfolio of real estate agreements, oversees the agency’s purchasing function, and ensures compliance with all applicable health and safety regulations. Responsibilities: • Provide executive leadership for the organization’s real estate, facilities, and emergency management functions., • Develop and manage the department’s operating and capital budgets, ensuring fiscal discipline and alignment with organizational priorities., • Oversee the day-to-day operation, maintenance, and repair of a diverse portfolio of residential shelters and office facilities., • Lead and develop multidisciplinary teams responsible for facilities operations, emergency preparedness, and regulatory compliance., • Ensure compliance with all applicable health, safety, regulatory, and funder requirements, and serve as the senior point of contact for inspections and audits., • Develop and implement a long-term facilities and space utilization strategy aligned with programmatic and budgetary needs., • Identify, evaluate, secure, and develop new properties to support organizational growth and program expansion., • Negotiate, administer, and manage a substantial portfolio of real estate agreements., • Lead long-term capital planning, construction, renovation, major repairs, and preventive maintenance strategies to ensure the safety, reliability, sustainability of all facilities including major repair projects from concept through completion., • Oversee emergency management planning and response, including serving as an on-call executive during critical incidents., • Engage, manage, and evaluate consultants, contractors, landlords, and vendors to ensure quality, cost control, and timely delivery., • Advance the use of technology and data systems to manage facilities, real estate agreements, service requests, and agency assets., • Establish and maintain strong partnerships with internal stakeholders, government agencies, landlords, and external partners., • Minimum of 10 years of progressively responsible leadership experience in facilities operations and real estate management., • Demonstrated experience managing complex operating and capital budgets., • Proven success negotiating and closing complex real estate transactions and lease agreements., • Experience working within governmental and/or nonprofit environments., • In-depth knowledge of New York City fire safety, building codes, security operations, and health and safety regulations affecting construction, maintenance, and repair., • Strong understanding of construction methods, project delivery, and facilities lifecycle management., • Experience engaging, directing, and evaluating consultants and vendors, including real estate brokers, appraisers, and facilities service providers., • Bachelor’s degree in Real Estate Management, Public Administration, Business, or a related field, or equivalent relevant experience; a master’s degree desired., • Demonstrated ability to manage competing priorities, large workloads, and critical deadlines in a fast-paced environment., • Strong verbal, written, and technological skills, including advanced proficiency in the Microsoft Office Suite, particularly Excel., • In-depth knowledge of commercial and residential real estate laws and practices in New York City, with demonstrated experience negotiating complex lease agreements., • Proven ability to recruit, develop, and lead high-performing teams., • Experience implementing and leveraging facilities and real estate management systems, including platforms for lease administration, maintenance requests, procurement, and asset tracking., • Demonstrated success initiating, managing, and delivering capital construction and renovation projects, with the ability to read and interpret architectural and engineering drawings and specifications., • Extensive experience in contract administration, including vendor oversight, compliance, and risk management. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal. Hiring Range: $125,000.00 - $175,000.00 Annual Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Call Center Representative Agent experience not required. Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. Call cente

Mount Sinai - 555 West 57th Street [Medical Records Clerk] As an Access Center Lead Agent at Mount Sinai, you'll: Schedule patient FPA appointments and update practice management system; Collect patient demographics and insurance information and enter into practice management system; Verify patient

Call Center Representative Agent experience not required. Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. Call cente

Call Center Representative Agent experience not required. Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. Call cente

The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs. Duties and responsibilities include managing a whole lot of incoming and outgoing calls in the operations, identifying the needs of the client and finding solutions to it, and answering inbound

Call Center Representative Agent experience not required. Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. Call cente

The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs. Shift-based in a Call Center that works 24/7. Aircall's VoIP Speed Test | Aircall.

If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Call Center Representative Agent experience not required. Remote Work From Home Call Center Representative Agent - Part Time Market

The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs. Shift-based in a Call Center that works 24/7. VoIP Speed Test | 8x8 Aircall's VoIP Speed Test | Aircall VoIP Speed Test: Check Your Network Reliability (getvoip.

Job Title: Call Center Agent (Full-Time, Remote). VECRA is seeking remote Call Center Agents to provide support for the Maryland Health Benefits Exchange. Agents will assist Maryland residents with healthcare benefits, handling an average of 30-35 inbound calls per day (with higher call volume durin

American Central Marketing Group is expanding our Medicare call center team! We're seeking driven, coachable sales reps to become licensed Medicare agents and help seniors choose the right health plans. Make outbound and take inbound calls to Medicare-eligible individuals. Warm inbound & outbound le

The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs. Shift-based in a Call Center that works 24/7. Aircall's VoIP Speed Test | Aircall.

Neo Group Sales Agent (Hindi-Speaking)/h2pJoin the Neo Group Revolution! We are hiring on behalf of our partner!/ppAre you ready to shake up the iGaming world with us? At Neo Group, were not just growingwere setting new standards and mastering the art of profitability with every bold move. But whats

The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs. Shift-based in a Call Center that works 24/7. Aircall's VoIP Speed Test | Aircall.

Job Title: Call Center Agent (Full-Time, Remote). VECRA is seeking remote Call Center Agents to provide support for the Maryland Health Benefits Exchange. Agents will assist Maryland residents with healthcare benefits, handling an average of 30-35 inbound calls per day (with higher call volume durin

The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs. Shift-based in a Call Center that works 24/7. VoIP Speed Test | 8x8 // Aircall's VoIP Speed Test | Aircall // VoIP Speed Test: Check Your Network Reliability (getvoip.

The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs. Duties and responsibilities include managing a whole lot of incoming and outgoing calls in the operations, identifying the needs of clients and finding solutions to them, and answering inbound

If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Call Center Representative Agent experience not required. Remote Work From Home Call Center Representative Agent - Part Time Market

The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs. Shift-based in a Call Center that works 24/7. VoIP Speed Test | 8x8 // Aircall's VoIP Speed Test | Aircall // VoIP Speed Test: Check Your Network Reliability (getvoip.

Call Center Representative Agent experience not required. Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. Call cente

The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs. Shift-based in a call center that works 24/7. Aircall's VoIP Speed Test | Aircall.

We are currently looking for a dedicated Call Center Agent specializing in insurance verification and medical scheduling to join our team. Call Center Agent - Insurance Verification And Medical Scheduler. Handle inbound and outbound calls professionally.

The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs. Shift-based in a Call Center that works 24/7. VoIP Speed Test | 8x8 Aircall's VoIP Speed Test | Aircall VoIP Speed Test: Check Your Network Reliability (getvoip.

Call Center Representative Agent experience not required. Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. Call cente