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Job DescriptionDescription: Vice President of Finance Reports to: Chief Executive Officer Classification: Exempt, Full-Time, In-Person Effective August 2026 About GHS Federal Credit Union Founded in 1940 and headquartered in Binghamton, New York, GHS Federal Credit Union serves more than 18,000 members across the Southern Tier region. Guided by the philosophy of “not for profit, not for charity, but for service,” GHS has built its reputation on financial strength, member trust, and a genuine commitment to the communities it serves — summed up in its brand promise, “The Relationship of a Lifetime.” Position Overview The Vice President of Finance is a senior executive leader responsible for the financial strength, operational performance, and regulatory integrity of GHS Federal Credit Union. Reporting directly to the President/CEO and serving as a core member of the executive leadership team, this role leads and integrates four critical functions through three direct reports — Accounting, Operations, and Compliance & Risk — while personally directing the credit union’s finance, treasury, and asset/liability management (ALM) strategy. This is a builder’s role. GHS is investing in the infrastructure, systems, and leadership bench needed to support its next stage of growth, and the VP of Finance is expected to modernize financial planning and reporting, strengthen operational scalability, and ensure a mature, forward-looking risk and compliance posture — not simply maintain what exists today. The successful candidate will bring both the strategic range to partner with the CEO and Board on long-term direction, and the hands-on discipline to build durable processes, develop leaders, and drive execution. Performance Measurement Performance will be measured against the objectives noted above, as well as the following: • Accuracy, timeliness, and integrity of financial reporting to management, the Board, and regulators., • Financial performance of the credit union relative to plan, including net income, net worth, and key financial ratios., • Soundness of the ALM and investment program, including compliance with Board-approved policy limits., • Effectiveness and maturity of the compliance and risk program, and audit/examination outcomes, as led by the Director of Compliance & Risk., • Operational efficiency and member experience outcomes within functions led by the AVP of Operations., • Development, retention, and performance of the direct-report leadership team. Knowledge, Skills and Abilities Experience Minimum of ten years of progressively responsible financial leadership experience within a credit union, bank, or financial services organization, including experience overseeing accounting, treasury/ALM, and financial reporting functions. Experience directly leading, or holding accountability for, operations and/or compliance functions is strongly preferred. Demonstrated experience building or scaling financial infrastructure, systems, or teams in a growing organization is a plus. Education Bachelor’s degree in Finance, Accounting, or a related field required. CPA, CFA, or MBA strongly preferred. Leadership Proven ability to lead and develop other leaders, not just individual contributors — this role manages a leadership team spanning Accounting, Operations, and Compliance & Risk. Demonstrates sound judgment in balancing strategic vision with hands-on execution; builds trust and credibility with the CEO, Board, examiners, and staff at all levels. Leads with transparency, holds leaders accountable with fairness and consistency, and coaches teams to achieve individual and organizational goals. Regulatory & Technical Knowledge Strong working knowledge of GAAP, NCUA regulations, and credit union financial operations. Sufficient fluency in BSA/AML, fraud, and consumer compliance frameworks to provide informed executive oversight of the compliance function, without requiring day-to-day subject-matter ownership. Proficiency with financial and accounting systems, spreadsheet and modeling tools, and core banking platforms; experience with ALM/investment modeling software preferred. Interpersonal This position involves frequent contact with the Board of Directors, examiners, auditors, investment partners, and staff at all levels, and requires professionalism, courtesy, tact, and diplomacy. Requires the ability to engage and influence others, communicate clearly and concisely in both written and verbal form, and manage matters of a sensitive or confidential nature. Other Skills Excellent analytical, strategic planning, and problem-solving skills. Overall knowledge of credit union programs, policies, and procedures is required. Must demonstrate the ability to lead a multi-disciplinary team, provide regular constructive feedback, and promote collaboration across departments. Maintains a high level of confidentiality regarding credit union and member information. Position requires occasional travel and extended hours for Board, examiner, or industry meetings. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires both sitting and standing for extended periods of time. The use of fingers, hands, and arms is regularly needed for keying, typing, and related tasks. Regular communication by talking and listening to members, staff, and external partners is required. Periodic lifting up to thirty (30) lbs. and occasional lifting up to fifty (50) lbs. may be required. Specific vision abilities required include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment Employees are expected to contribute to a positive work environment and embody the GHS brand of “The Relationship of a Lifetime” through the GHS Service Standards: member focus with positivity, personal ownership and accountability, clear communication, and responsiveness. Collaboration, consistency, respect, trust, and demonstrated integrity are professional behaviors regularly required. This job description is intended to be a guide and may not be all-encompassing; it may be amended or modified as business needs change. GHS is an equal opportunity employer. At GHS, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. GHS believes that diversity and inclusion among our teammates is critical to our success and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. Requirements: Essential Duties and Responsibilities Financial Strategy & Executive Leadership Serve as chief financial strategist and thought partner to the President/CEO and Board of Directors, translating strategic and growth objectives into sound financial plans and actionable roadmaps. Lead enterprise-wide financial planning, budgeting, forecasting, and capital planning; direct the preparation and evaluation of departmental and organizational budgets. Build and modernize the financial systems, reporting infrastructure, and analytical capabilities needed to support the credit union’s growth and complexity over the next five to ten years. Evaluate the financial and risk implications of new products, delivery channels, technology investments, partnerships, and vendor relationships; model profitability and cash-flow impact. Present financial results, forecasts, and strategic recommendations to the Board of Directors and its committees; serve as a trusted, credible voice on the credit union’s financial position. Accounting & Financial Reporting Direct the Accounting function through the AVP of Accounting, ensuring complete, accurate, and timely financial, statistical, and accounting records in compliance with GAAP and regulatory requirements. Ensure accurate and timely internal, Board, and regulatory financial reporting, including the NCUA Call Report (5300) and other required filings. Oversee the annual external audit, tax filings, and relationships with external auditors and examiners; ensure audit findings are addressed thoroughly and on schedule. Maintain strong internal controls over financial assets, safeguarding the credit union’s funds, securities, and other assets. Treasury, Investments & Asset/Liability Management Personally direct the credit union’s investment activities as custodian of funds, securities, and assets; manage relationships with investment brokers, correspondent institutions, and capital markets partners. Formulate and execute investment policy; prepare and present financial forecasts and interest rate risk analysis. Own the ALM process end to end, ensuring the balance sheet remains in compliance with ALM policy and that liquidity, interest rate risk, and capital positions are actively managed. Evaluate and set loan and share/deposit pricing strategy to remain competitive while protecting margin and liquidity. Operations Leadership Provide strategic direction and executive oversight to the AVP of Operations across member-facing operational functions, including branch and call center service delivery, ATM/ITM and card operations, payments, dispute resolution, and member account services. Partner with the AVP of Operations to set performance standards, staffing models, and workflow design that improve member experience, accuracy, and efficiency across channels. Sponsor and prioritize technology and process investments that scale operational capacity as membership and transaction volume grow. Compliance & Risk Oversight Provide executive oversight and support to the Director of Compliance & Risk, who serves as the credit union’s designated BSA Officer and leads the compliance, fraud prevention, and regulatory examination programs. Serve as an escalation point and executive sponsor for high-risk compliance, fraud, or examination matters; ensure the compliance function has the authority, resources, and independence to operate effectively. Review compliance and risk reporting provided to the Board; ensure regulatory risk is factored into financial, product, and operational decision-making. Partner with the Director of Compliance & Risk on regulatory examinations and audits to ensure coordinated, well-prepared institutional responses. Team Leadership & Organizational Development Build, lead, and develop a high-performing leadership team — currently the AVP of Operations, AVP of Accounting, and Director of Compliance & Risk — and, through them, their broader departments. Coach direct reports to strengthen their own leadership capabilities; provide regular, direct feedback and hold leaders accountable to clear performance expectations. Foster a culture of accountability, collaboration, and continuous improvement across Finance, Accounting, Operations, and Compliance. Identify organizational gaps and talent needs across the finance and operations structure and make recommendations to the CEO on role design, staffing, and succession planning. Other Write, review, and maintain financial and operational policies to ensure ongoing regulatory and policy compliance. Other duties, tasks, and functions as assigned.

Seeking participants for Focus Group and market research studies. Work part-time from home and earn up to $750 per week. Register to see if you are eligible. Call Center Representative Agent experience not required. Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: $75-$150 (per 1 hour session) $300-$750 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Call center representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Call Center Representative Agent experience not required. Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. Call cente

Seeking participants for Focus Group and market research studies. Work part-time from home and earn up to $750 per week. Register to see if you are eligible. Call Center Representative Agent experience not required. Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: $75-$150 (per 1 hour session) $300-$750 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Call center representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Job Description As a Claims Customer Service Representative, you will serve as the initial point of contact for claimants, beneficiaries, policyowners, agents, providers and other authorized parties regarding life and supplemental health claims. Additionally, you will handle incoming and returned calls, process first notice of loss, provide accurate and timely claim status information, send required correspondence and forms, and document all interactions and outcomes in the appropriate systems. This position delivers empathetic, professional service while protecting confidential information and following established claims procedures and service standards. This position will have the opportunity to work primarily remote with periodic time required in their assigned Company office location (Binghamton, NY or Houston, TX). If you reside in the Greater Houston or Greater Binghamton area, this may be an opportunity for you! Description of Duties & Responsibilities: • Respond to incoming calls and complete return calls regarding life and supplemental health claims in a timely, courteous and professional manner., • Process first notice of loss for all claim types by gathering complete and accurate information, verifying available policy and claimant details, and initiating the claim in the appropriate system., • Explain the claims process, required documentation, and next steps in clear, understandable language while remaining within the scope of the role and established procedures., • Provide callers with accurate, up-to-date information regarding claim status, outstanding requirements and correspondence, using approved systems and resources., • Demonstrate empathy, patience and professionalism when assisting callers who may be experiencing a loss, illness or other difficult circumstances., • Document each call and interaction in the appropriate system, including the reason for contact, information provided or received, actions taken, commitments made and outcome., • During periods between calls, prepare and send follow-up letters, claim forms and other required correspondence accurately and within established service standards., • Access and research information across multiple systems and resources to respond to inquiries, confirm claim details and support accurate processing., • Route inquiries and claim-related information to the appropriate Claims team member or department for review and handling., • Identify questions, complaints, sensitive matters or potential issues that require additional review and escalate them promptly to the appropriate resource or management., • Protect confidential, personal and health information and follow all applicable privacy, security and records handling requirements., • Maintain current knowledge of claims procedures, products, forms, systems, and service expectations through training, reference materials and coaching., • Maintain established service metrics for the Claims call queue, including availability, responsiveness, call handling, and completion of required follow-up activities., • Perform other duties and responsibilities as needed or assigned by management. Required skills & experience: • Minimum of 2 years of experience in Customer Service., • Experience in an insurance industry or call center environment., • Health insurance industry customer service experience preferred., • Fluency in Spanish a plus., • Basic knowledge of Microsoft Word and Excel., • Excellent written and verbal communication skills., • Excellent data entry skills., • Ability to perform work accurately and thoroughly., • Ability to pay close attention to detail., • Ability to prioritize and organize a heavy workload., • Ability to work a flexible schedule with occasional overtime. Education Required: Associate’s degree in business or related field. Pay Range: $19.02 to $21.03 hourly The starting pay rate for this role is based on a variety of relevant factors, including location, education, experience, and skills. Visa sponsorship is not available for this position Relocation assistance is not available for this position Security Mutual is an Equal Opportunity Employer Federal & State Labor Law Posters About SML: Security Mutual Life is a leading provider of life insurance, accumulation products and retirement-, business- and estate-planning services for individuals, families and businesses. Our innovative products help our clients meet their financial protection needs. Headquartered in Binghamton, New York, the Company was founded in 1886 and is recognized for its longstanding history of financial strength and stability. We continually invest in technology. Our agents and employees are equipped with the latest tools and deliver outstanding service to our hundreds of thousands of policyholders throughout the United States. We are committed to our neighbors and communities. Security Mutual and its employees help support a wide variety of community and charitable initiatives and organizations through our donations and service. At Security Mutual our employees are among the Company’s most valued assets. We offer competitive salary and benefits and our work environment reflects the Company’s core values of trust, respect and integrity.

Job Description As a Claims Customer Service Representative, you will serve as the initial point of contact for claimants, beneficiaries, policyowners, agents, providers and other authorized parties regarding life and supplemental health claims. Additionally, you will handle incoming and returned calls, process first notice of loss, provide accurate and timely claim status information, send required correspondence and forms, and document all interactions and outcomes in the appropriate systems. This position delivers empathetic, professional service while protecting confidential information and following established claims procedures and service standards. This position will have the opportunity to work primarily remote with periodic time required in their assigned Company office location (Binghamton, NY or Houston, TX). If you reside in the Greater Houston or Greater Binghamton area, this may be an opportunity for you! Description of Duties & Responsibilities: • Respond to incoming calls and complete return calls regarding life and supplemental health claims in a timely, courteous and professional manner., • Process first notice of loss for all claim types by gathering complete and accurate information, verifying available policy and claimant details, and initiating the claim in the appropriate system., • Explain the claims process, required documentation, and next steps in clear, understandable language while remaining within the scope of the role and established procedures., • Provide callers with accurate, up-to-date information regarding claim status, outstanding requirements and correspondence, using approved systems and resources., • Demonstrate empathy, patience and professionalism when assisting callers who may be experiencing a loss, illness or other difficult circumstances., • Document each call and interaction in the appropriate system, including the reason for contact, information provided or received, actions taken, commitments made and outcome., • During periods between calls, prepare and send follow-up letters, claim forms and other required correspondence accurately and within established service standards., • Access and research information across multiple systems and resources to respond to inquiries, confirm claim details and support accurate processing., • Route inquiries and claim-related information to the appropriate Claims team member or department for review and handling., • Identify questions, complaints, sensitive matters or potential issues that require additional review and escalate them promptly to the appropriate resource or management., • Protect confidential, personal and health information and follow all applicable privacy, security and records handling requirements., • Maintain current knowledge of claims procedures, products, forms, systems, and service expectations through training, reference materials and coaching., • Maintain established service metrics for the Claims call queue, including availability, responsiveness, call handling, and completion of required follow-up activities., • Perform other duties and responsibilities as needed or assigned by management. Required skills & experience: • Minimum of 2 years of experience in Customer Service., • Experience in an insurance industry or call center environment., • Health insurance industry customer service experience preferred., • Fluency in Spanish a plus., • Basic knowledge of Microsoft Word and Excel., • Excellent written and verbal communication skills., • Excellent data entry skills., • Ability to perform work accurately and thoroughly., • Ability to pay close attention to detail., • Ability to prioritize and organize a heavy workload., • Ability to work a flexible schedule with occasional overtime. Education Required: Associate’s degree in business or related field. Pay Range: $19.02 to $21.03 hourly The starting pay rate for this role is based on a variety of relevant factors, including location, education, experience, and skills. Visa sponsorship is not available for this position Relocation assistance is not available for this position Security Mutual is an Equal Opportunity Employer Federal & State Labor Law Posters About SML: Security Mutual Life is a leading provider of life insurance, accumulation products and retirement-, business- and estate-planning services for individuals, families and businesses. Our innovative products help our clients meet their financial protection needs. Headquartered in Binghamton, New York, the Company was founded in 1886 and is recognized for its longstanding history of financial strength and stability. We continually invest in technology. Our agents and employees are equipped with the latest tools and deliver outstanding service to our hundreds of thousands of policyholders throughout the United States. We are committed to our neighbors and communities. Security Mutual and its employees help support a wide variety of community and charitable initiatives and organizations through our donations and service. At Security Mutual our employees are among the Company’s most valued assets. We offer competitive salary and benefits and our work environment reflects the Company’s core values of trust, respect and integrity.

Job Description As a Customer Service Representative, you will answer incoming calls in a fast-paced call center environment. You will also build relationships with clients and agents and process payments and complex service requests. This position will have the opportunity to work primarily remote with periodic time required in their assigned Company office location (Binghamton, NY or Houston, TX). If you reside in the Greater Houston or Greater Binghamton area, this may be an opportunity for you! Description of Duties & Responsibilities: • Support resolution of incoming calls by answering questions, performing research and initiating additional processes as necessary., • Process billing requests, which could include billing account number changes, payment type changes (mode changes), refund requests, premium payment histories, value quotes, form requests, policy reprojection requests, taxable gain calculations, policy conservation, mailing Electronic Funds Transfer forms, etc., • Process manual premium payments and other service requests from calls by check or phone via a checking or savings account., • Process loan by phone requests., • SML website inquires. Handle inquired forwarded by Corporate Communications that were made on our public website., • Complete insurance verifications and policy summary requests., • Complete follow-up calls to request missing items and funds needed to bring policies up to date., • Keep records of customer interactions and transactions. Skills & Experience:, • Minimum of 3 years of experience in Customer Service., • Minimum of 1 year of accounting experience preferred., • Experience in an insurance industry or call center environment., • Fluency in Spanish a plus., • Basic knowledge of Microsoft Word and Excel., • Excellent written and verbal communication skills., • Excellent data entry skills., • Ability to perform work accurately and thoroughly., • Ability to pay close attention to detail., • Ability to prioritize and organize a heavy workload., • Ability to work a flexible schedule with occasional overtime. Education Required: Associate’s degree in business or related field. Pay Range: $19.02 to $21.03 hourly The starting pay rate for this role is based on a variety of relevant factors, including location, education, experience, and skills. The level for this position will be determined based on factors including relevant skills, experience and other qualifications. Visa sponsorship is not available for this position Relocation assistance is not available for this position Security Mutual is an Equal Opportunity Employer Federal & State Labor Law Posters

Job Description As a Claims Customer Service Representative, you will serve as the initial point of contact for claimants, beneficiaries, policyowners, agents, providers and other authorized parties regarding life and supplemental health claims. Additionally, you will handle incoming and returned calls, process first notice of loss, provide accurate and timely claim status information, send required correspondence and forms, and document all interactions and outcomes in the appropriate systems. This position delivers empathetic, professional service while protecting confidential information and following established claims procedures and service standards. This position will have the opportunity to work primarily remote with periodic time required in their assigned Company office location (Binghamton, NY or Houston, TX). If you reside in the Greater Houston or Greater Binghamton area, this may be an opportunity for you! Description of Duties & Responsibilities: • Respond to incoming calls and complete return calls regarding life and supplemental health claims in a timely, courteous and professional manner., • Process first notice of loss for all claim types by gathering complete and accurate information, verifying available policy and claimant details, and initiating the claim in the appropriate system., • Explain the claims process, required documentation, and next steps in clear, understandable language while remaining within the scope of the role and established procedures., • Provide callers with accurate, up-to-date information regarding claim status, outstanding requirements and correspondence, using approved systems and resources., • Demonstrate empathy, patience and professionalism when assisting callers who may be experiencing a loss, illness or other difficult circumstances., • Document each call and interaction in the appropriate system, including the reason for contact, information provided or received, actions taken, commitments made and outcome., • During periods between calls, prepare and send follow-up letters, claim forms and other required correspondence accurately and within established service standards., • Access and research information across multiple systems and resources to respond to inquiries, confirm claim details and support accurate processing., • Route inquiries and claim-related information to the appropriate Claims team member or department for review and handling., • Identify questions, complaints, sensitive matters or potential issues that require additional review and escalate them promptly to the appropriate resource or management., • Protect confidential, personal and health information and follow all applicable privacy, security and records handling requirements., • Maintain current knowledge of claims procedures, products, forms, systems, and service expectations through training, reference materials and coaching., • Maintain established service metrics for the Claims call queue, including availability, responsiveness, call handling, and completion of required follow-up activities., • Perform other duties and responsibilities as needed or assigned by management. Required skills & experience: • Minimum of 2 years of experience in Customer Service., • Experience in an insurance industry or call center environment., • Health insurance industry customer service experience preferred., • Fluency in Spanish a plus., • Basic knowledge of Microsoft Word and Excel., • Excellent written and verbal communication skills., • Excellent data entry skills., • Ability to perform work accurately and thoroughly., • Ability to pay close attention to detail., • Ability to prioritize and organize a heavy workload., • Ability to work a flexible schedule with occasional overtime. Education Required: Associate’s degree in business or related field. Pay Range: $19.02 to $21.03 hourly The starting pay rate for this role is based on a variety of relevant factors, including location, education, experience, and skills. Visa sponsorship is not available for this position Relocation assistance is not available for this position Security Mutual is an Equal Opportunity Employer Federal & State Labor Law Posters About SML: Security Mutual Life is a leading provider of life insurance, accumulation products and retirement-, business- and estate-planning services for individuals, families and businesses. Our innovative products help our clients meet their financial protection needs. Headquartered in Binghamton, New York, the Company was founded in 1886 and is recognized for its longstanding history of financial strength and stability. We continually invest in technology. Our agents and employees are equipped with the latest tools and deliver outstanding service to our hundreds of thousands of policyholders throughout the United States. We are committed to our neighbors and communities. Security Mutual and its employees help support a wide variety of community and charitable initiatives and organizations through our donations and service. At Security Mutual our employees are among the Company’s most valued assets. We offer competitive salary and benefits and our work environment reflects the Company’s core values of trust, respect and integrity.

Job Description As a Customer Service Representative, you will answer incoming calls in a fast-paced call center environment. You will also build relationships with clients and agents and process payments and complex service requests. This position will have the opportunity to work primarily remote with periodic time required in their assigned Company office location (Binghamton, NY or Houston, TX). If you reside in the Greater Houston or Greater Binghamton area, this may be an opportunity for you! Description of Duties & Responsibilities: • Support resolution of incoming calls by answering questions, performing research and initiating additional processes as necessary., • Process billing requests, which could include billing account number changes, payment type changes (mode changes), refund requests, premium payment histories, value quotes, form requests, policy reprojection requests, taxable gain calculations, policy conservation, mailing Electronic Funds Transfer forms, etc., • Process manual premium payments and other service requests from calls by check or phone via a checking or savings account., • Process loan by phone requests., • SML website inquires. Handle inquired forwarded by Corporate Communications that were made on our public website., • Complete insurance verifications and policy summary requests., • Complete follow-up calls to request missing items and funds needed to bring policies up to date., • Keep records of customer interactions and transactions. Skills & Experience:, • Minimum of 3 years of experience in Customer Service., • Minimum of 1 year of accounting experience preferred., • Experience in an insurance industry or call center environment., • Fluency in Spanish a plus., • Basic knowledge of Microsoft Word and Excel., • Excellent written and verbal communication skills., • Excellent data entry skills., • Ability to perform work accurately and thoroughly., • Ability to pay close attention to detail., • Ability to prioritize and organize a heavy workload., • Ability to work a flexible schedule with occasional overtime. Education Required: Associate’s degree in business or related field. Pay Range: $19.02 to $21.03 hourly The starting pay rate for this role is based on a variety of relevant factors, including location, education, experience, and skills. The level for this position will be determined based on factors including relevant skills, experience and other qualifications. Visa sponsorship is not available for this position Relocation assistance is not available for this position Security Mutual is an Equal Opportunity Employer Federal & State Labor Law Posters

Competitive Compensation / Comprehensive Employee Benefits Package - As a Call Center Representative, you will: handle incoming calls from customers and assist them with inquiries, concerns, and requests; provide excellent customer service by actively listening and addressing customer needs in a tim

Competitive Hourly Pay / Health-Dental-Vision-Life-Disability / HSA / 401(k) retirement plan / Career advancement / Continuing education - As a Call Center Representative at MedQuest Imaging, you will: Answer inbound calls promptly and professionally to assist patients with scheduling imaging appoin

Seeking participants for Focus Group and market research studies. Work part-time from home and earn up to $750 per week. Register to see if you are eligible. Call Center Representative Agent experience not required. Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: $75-$150 (per 1 hour session) $300-$750 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Call center representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Seeking participants for Focus Group and market research studies. Work part-time from home and earn up to $750 per week. Register to see if you are eligible. Call Center Representative Agent experience not required. Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: $75-$150 (per 1 hour session) $300-$750 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Call center representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. Call center representative agent experience is not necessary. If you

Seeking participants for Focus Group and market research studies. Work part-time from home and earn up to $750 per week. Register to see if you are eligible. Call Center Representative Agent experience not required. Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: $75-$150 (per 1 hour session) $300-$750 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Call center representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Customer Service Representative.As a Customer Service Representative, you will answer incoming calls in a fast-paced call center environment.You will also build relationships with clients and agents and process payments and complex service requests.This position will have the opportunity to work pri

Customer Service RepresentativeAs a Customer Service Representative, you will answer incoming calls in a fast-paced call center environment. Skills & Experience:Minimum of 3 years of experience in Customer Service. You will also build relationships with clients and agents and process payments and co

Customer Service RepresentativeAs a Customer Service Representative, you will answer incoming calls in a fast-paced call center environment. Skills & Experience:Minimum of 3 years of experience in Customer Service. You will also build relationships with clients and agents and process payments and co

Job Title: Call Center RepresentativeLocation: New York, NY 10016Job Type: Contract 8 WeeksJob Category: Non-ClinicalStart Date: November 30, 2026Positions: 1Weekly Hours: 37Shift: Includes Weekends. Job deadline until get filledPay Rate $30 - $32/hr Required Qualifications & SkillsMinimum 2 years o

Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to pr

Call Center Representative Agent experience not required. Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. Call cente

Make daily cold calls and send outreach emails. Sales Development Representative | SaaS.

Call center representative agent experience is not necessary. If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Call Center Representative Agent experience not required.

As an Inside Sales Representative, you'll gain exposure to all areas of the heavy equipment industry while working with team members located throughout our New England and New York dealership branches. Communicating with customers, making outbound calls to potential customers, and following up on le

Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email.

Lupos Spiedies is seeking a driven sales representative to grow our business across the Northeast (New York and Pennsylvania areas specifically). Prospect and develop new accounts through cold calling, referrals, and consistent follow up; visiting customers on-site.

Competitive Hourly Pay / Health-Dental-Vision / Paid time off and company holidays / Opportunities for career growth - As a Customer Service Representative at Direct Meds, you will: Handle inbound customer inquiries with professionalism and efficiency; Resolve product, billing, and shipping issues p

Customer Support / Remote] - Anywhere in U.Generous Pay / Medical-Dental-Vision / HSA-FSA / 401(k) up to 5% match / Paid Vacation-Holidays-Sick / Flexible PTO / Tuition assistance / EAP - As a Customer Service Rep I at Neogen, you will: Respond promptly and professionally to customer inquiries via p

Call Center / Remote] - Anywhere in U.