Are you a business? Hire capture manager candidates in New York, NY
We're looking for a Contract Customer Service Representative to join our team and support our members exceptionally. This role involves engaging with Garner members via phone, chat, and email to help them find the right healthcare for their needs, understand how our program works, and get their eligible claims paid. We seek detail-oriented individuals with strong written and verbal communication skills who can stay organized, handle complex situations, and maintain professionalism in every interaction. The ideal candidate will demonstrate a passion for helping others, an ability to de-escalate challenging situations, and a clear commitment to providing the best service possible. Key Requirements: Applicants must be located within the United States and must work in the United States for the duration of their employment. International applicants will not be considered. Excellent written and verbal communication skills: You must express yourself clearly and professionally, especially in written communication (emails, chat), with no grammatical or spelling errors. We value clear, concise writing. De-escalation skills: You must handle tense or difficult situations with empathy and patience. We want candidates who are comfortable managing escalations and who can demonstrate problem-solving abilities in these contexts Attention to detail: We are looking for candidates who can accurately follow instructions, pay close attention to member inquiries, and ensure solutions are clear and correct. Responsibilities: Deliver exceptional service to our members via phone, chat, and email, offering education, guidance, and healthcare benefits and claims assistance. Follow best practices for handling member inquiries and proactively suggest process improvements when identified. De-escalate member concerns with empathy and professionalism, providing effective and accurate solutions. Maintain a high level of accuracy in all written communication; ensure grammar, spelling, and punctuation are always correct. Attention to detail is critical: accurately capture member information, follow up on requests, and keep clear records of interactions. Send us your resume, we pick the best candidates randomly
Job description Job Title: Front Desk / Spa Coordinator Location: Park Slope, Brooklyn Employment Type: Part-Time An upscale salon and spa seeks an experienced Front Desk/Spa Coordinator to join our team. The ideal candidate must have a background in a salon or spa environment, be highly organized, and possess excellent multi-tasking abilities in a fast-paced setting. This position offers a competitive hourly wage plus commissions, with salary determined during the interview process. Key Responsibilities: Answering phones and responding to emails in a professional manner SUNDAY ONLY MINIMUM 3 YEARS OF EXPIRIANCE IN SALON AND SPA Scheduling and confirming appointments accurately Assisting with sales and client inquiries Maintaining an organized and efficient front desk operation Managing and updating the salon/spa’s social media presence, including creating posts and reels Capturing photos and videos of salon and spa activities to support content creation Providing excellent customer service as the first point of contact for clients Requirements: Must be available to work SUNDAYS Prior experience in a salon or spa setting is required Computer literacy and familiarity with salon/spa management software Strong organizational and communication skills Ability to multitask and work efficiently under pressure Warm, friendly demeanor and excellent customer service skills Knowledge of social media platforms, including Instagram and Facebook We are looking for a dedicated individual committed to a long-term position. Training will be provided to ensure success in this role. Please submit your contact information, a brief description of yourself, and your resume for consideration. We look forward to hearing from you! Job Types: Part-time. SUNDAYS ONLY! Benefits: Employee discount Shift: 10 hour shift People with a criminal record are encouraged to apply Work Location: In person