Front End Manager
hace 26 días
Lenexa
Job DescriptionDescription: Now Hiring: Front End Manager Lead with Excellence at McKeever’s Price Chopper McKeever Price Chopper is seeking a dependable, customer-focused Front End Manager to oversee daily front-end operations and lead our cashier and customer service teams. This leadership role is perfect for someone who thrives in a fast-paced environment, excels at problem-solving, and is passionate about creating a seamless customer experience. Position Overview: As the Front End Manager, you’ll be responsible for ensuring all front-end operations run smoothly and efficiently. You will oversee scheduling, training, and performance management for front-end staff, while setting the standard for professionalism and exceptional service. You’ll work closely with store leadership to maintain a clean, organized, and customer-friendly environment. Key Responsibilities: • Supervise, train, and motivate front-end team members including cashiers and customer service representatives, • Ensure prompt, courteous, and efficient customer service at all times, • Manage daily scheduling, breaks, and shift coverage for the front-end team, • Resolve customer concerns and escalate as needed in a professional manner, • Monitor cashier accuracy and adherence to company policies, including handling of money, coupons, WIC, food stamps, and credit/debit transactions, • Maintain front-end appearance, ensuring cleanliness, organization, and safety, • Lead by example in enforcing company policies, dress code, and service standards, • Work collaboratively with other department managers to support overall store success, • Assist in hiring and onboarding of new front-end team members Requirements: Minimum Qualifications: • Must be at least 18 years old, • Previous supervisory or leadership experience in retail or grocery preferred, • Strong communication and organizational skills, • Proven ability to lead, coach, and motivate a team, • Excellent customer service and conflict resolution skills, • Ability to manage time effectively in a fast-paced environment, • Stand for extended periods (up to 8 hours), • Frequent walking, bending, and lifting (up to 35 lbs), • Daily Pay Option – Access your earnings when you need them, • Medical Benefits – Available to full-time team members, • 401(k) Program – Plan for your future with our retirement savings program We’re more than a grocery store — we’re a people-first company. Join a team where leadership, growth, and community are top priorities. We offer a supportive environment where your contributions are noticed and appreciated. Apply Today! Ready to take the lead at the front end of a customer-first grocery store? Apply now and start building a rewarding career with McKeever Price Chopper!