Are you a business? Hire change management coordinator candidates in New York, NY
Our Human Resources Coordinator plays a pivotal role in the overall success of our operations in supporting the liaison between our Field and Corporate Teams. One would be tasked with onboarding, supporting on employee relations, and other HR-related functions. This position is an internship that may lead to a permanent role based on performance. Hourly Rate: $20/hr Duties & Expectations: · First point of contact for our Corporate & Restaurant employees and will be a key partner in the employee experience. Respond timely and accurately to queries from employees, managers, and business partners, flagging and escalating matters as needed. · Welcome on-site visitors, determines nature of business and announces visitors to appropriate personnel, assist in answering incoming phone calls; determine purpose of callers and forward call to applicable personnel. · Track and monitor the onboarding process from initial contact to employment start date. Coordinate onboarding/offboarding processes for full-time and part-time staff, process new hire paperwork, present information and materials to new hires, and ensure all onboarding/exiting tasks are complete within the appropriate systems. · Maintain accurate and up-to-date employee records, including personal information, employment history, and performance evaluations · Aid in developing and updating onboarding materials and procedures to enhance the new employee experience · Monitor reception area and conference rooms, keep them orderly and prepared for use. Handle food inventory assessment, place orders, and stage orders in the pantry in a neat fashion. · Office supply inventory assessment and ordering (i.e., printer paper, toner, or ad hoc requests). Qualifications Include: · Experience in high volume administration (including systems/database administration) in HR, recruitment or payroll. Have some knowledge of basic employment law and HR / Payroll practices. · Ability to effectively communicate and solve any critical situations · Ability to deal sensitively with confidential material and maintain confidentiality · Bilingual in English and Spanish required. We are proud to Offer: · Competitive Salary · Comprehensive Healthcare Benefits · 401k Retirement Plan · Paid Time Off Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the company reserves the right to modify or change the essential functions of the job based on business necessity. Thank you in advance for your interest in this opening. Serafina Restaurant Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, national origin, ancestry, citizenship, sex, gender (including gender identity and expression), pregnancy, age, sexual orientation, physical or mental disability, medical condition, genetic information, marital status, familial status, veteran status, or any other legally protected status under applicable federal, state or local laws.
Here are the key responsibilities of a front desk manager: Staff Management: Hire, train, and supervise front desk staff. Schedule shifts and manage staff workloads. Conduct performance evaluations and provide feedback. Customer Service: Ensure clients receive a warm welcome and efficient service. Handle guest complaints, requests, and inquiries promptly and professionally. Maintain a high standard of customer service and hospitality. Operations Management: Oversee daily front desk operations to ensure efficiency. Ensure that the front desk area is clean, organized, and well-maintained. Implement and enforce policies and procedures. Reservation Management: Manage bookings. Billing and Payments: Oversee the check-in and check-out process, including billing. Ensure accurate recording of guest charges and payments. Handle cash, credit card transactions, and financial reports. Communication: Maintain open and effective communication with staff and other departments. Relay important information to staff and ensure they are informed about policies and procedures. Handle incoming calls, emails, and messages. Client Experience: Monitor and enhance the overall client experience. Address and resolve any issues that affect client satisfaction. Implement initiatives to improve client services and experiences. Problem-Solving: Handle emergencies and difficult situations with composure. Resolve conflicts between staff and clients. Make quick decisions to ensure client satisfaction and operational efficiency. Reporting and Analysis: Prepare and analyze reports on front desk activities and performance. Track key metrics such as occupancy rates, revenue, and client satisfaction. Identify areas for improvement and implement changes. Inventory and Supplies Management: Manage front desk supplies and equipment. Ensure an adequate stock of essential items such as keys, forms, and stationery. Coordinate with vendors and suppliers as needed. Compliance and Security: Ensure compliance with company policies, local laws, and regulations. Maintain security protocols to protect clients and staff. Ensure confidentiality of guest information. Training and Development: Provide ongoing training and development opportunities for front desk staff. Keep staff updated on new policies, procedures, and technologies. Foster a positive and collaborative team environment.
Responsibilities: - Assist the store manager in daily operations and management of the retail store - Provide excellent customer service and ensure customer satisfaction - Supervise and train retail staff, including conducting interviews and making hiring decisions - Implement and enforce company policies and procedures - Monitor inventory levels and coordinate with suppliers for replenishment - Handle cash register operations and ensure accuracy in cash handling - Maintain a clean and organized store environment - Assist in visual merchandising and product displays - Resolve customer complaints or issues in a timely and professional manner Qualifications: - Previous experience in a retail environment, preferably in a supervisory or assistant manager role - Strong organizational skills with the ability to multitask and prioritize tasks effectively - Excellent time management skills to meet deadlines and achieve goals - Proficiency in using point-of-sale (POS) systems for sales transactions - Knowledge of retail sales principles and techniques to drive sales performance - Ability to effectively communicate with customers, team members, and management - Strong leadership skills to motivate and manage a team of retail associates - Fluency in multiple languages is a plus, but not required - Proficient in administrative tasks such as scheduling, record keeping, and inventory management Please note that this job description is not exhaustive and may be subject to change based on the needs of the business. Job Type: Part-Time Pay: $19.00 - $21.00 per hour Benefits: Retirement plan Experience level: 1 year 2 years Shift: Day shift Morning shift Weekly day range: Monday to Friday Weekends as needed Ability to Relocate: New York, NY 10065: Relocate before starting work (Required) Work Location: In person
PROJECT DESCRIPTION Seeking entertainers and fast learners who are passionate about their craft and the city of New York. This is a weekend gig for new hires. Position: Tour Guide. Location: New York City. Job Description: We are seeking enthusiastic and knowledgeable Tour Guides to lead engaging and informative tours around New York City. This role is ideal for individuals who are passionate about history, culture, and storytelling, and who enjoy sharing their knowledge with others. Key Responsibilities: 1. Conduct Tours: - Lead groups on walking, bus, or themed tours, providing an informative and entertaining experience. - Share historical facts, stories, and interesting anecdotes about New York City's landmarks, neighborhoods, and cultural sites. 2. Engage and Entertain: - Use storytelling techniques to captivate and engage tour participants. - Answer questions and provide personalized attention to ensure a memorable experience for all guests. 3. Safety and Coordination: - Ensure the safety and comfort of all tour participants throughout the tour. - Coordinate with other tour guides and staff to manage group logistics and schedules effectively. 4. Continuous Learning: - Stay updated on New York City's history, current events, new attractions, and any relevant changes to tour routes or content. - Participate in training sessions and briefings as required. 5. Customer Service: Provide exceptional customer service, addressing any concerns or special requests from tour participants. Gather and act on feedback to continuously improve the tour experience. 6. Administrative Duties: Handle ticketing, and any other administrative tasks as needed. Maintain accurate records of tour attendance and feedback. Qualifications: Strong knowledge of New York City’s history, culture, and major attractions. Excellent storytelling and public speaking skills. Ability to engage and interact with diverse groups of people. Strong sense of direction and familiarity with the city’s layout. Customer service experience is a plus. Ability to work primarily on weekends and have a flexible schedule. Physical stamina to walk and stand for extended periods. Benefits: Competitive pay. Opportunities for growth and additional training. A dynamic and supportive work environment. The chance to share your passion for New York City with visitors from around the world. If you are a passionate storyteller with a love for New York City, we encourage you to apply and join our team of dedicated tour guides. Looking for improv experience, team players, service industry, teaching abilities, listeners, directable and great communicators. Time commitment: 3-3.5 hrs. and 3-5 shifts a week (part-time). Pay: paid training once complete, tips, bonuses. Must be in New York.
JOB DESCRIPTION Position Title: Executive Chef Reports To: Food Service Director Department: Operations Status: Exempt or Non-Exempt Revision Date: 05/01/2024 Position Summary: Reports to Food Service Director. Supervises kitchen team, menu development, places daily orders and inventory. Participate in the preparation, seasoning, and cooking of salads, soups, fish, meats, vegetables, desserts, or other foods. Responsible for catering and special events during busy season. Cash Handling and POS proficiency, vending experience, familiarity with Cbord system of ordering, receiving and inventory. Other tasks as needed. Key Accountabilities: · Plan, organize and supervise daily culinary operation of retail and catering services. · Plan menus based on such factors as market trends, customer preferences and nutritional considerations; design recipes, determine appropriate ingredients and specify individual serving portion for each recipe. · Develop menus in accordance with consumer tastes, nutritional needs, ease of preparation and established procedures and budgetary constraints; participate in other menu planning activities to include the determination of purchasing specifications, product and recipe testing and menu development. · Direct and coordinate the work of production and dish room staff. · Maintain proper production, safety training, and sanitation standards. · Direct and participate in the daily preparation of standard and gourmet food items. · Evaluate the quality of raw food and ensure the quality of the finished products. · Inspection of assigned units to observe quality of food preparation and service; food appearance; and cleanliness and sanitation of production and service areas, equipment, and employee appearance. · Implement culinary production for special events, monotony breakers, and catered functions. · Supervise and participate in the preparation and display of menu items for special functions. · Maintain proper inventory controls for food, supplies, and equipment. Interview, select, train and evaluate supervisory and support staff. · Control revenue and expenses to ensure financial goals. · Ensure the highest level of customer service. · Respond to inquiries and concerns from faculty, staff, and students. · Maintain client policies and procedures. · Other duties as assigned. Minimum Requirements: · Certification by a recognized culinary institution Serve Safe Certified and NYC Food Handlers required. Culinary graduate and experience is necessary. · Demonstrated institutional, hotel, or restaurant culinary skills to include large quantity production. · Must have 3- 5 years of culinary management experience. · Strong leadership, oral and written, Microsoft and computer experience. Good communication skills are required. Working Conditions: · Must be able to remain standing for most of the working hours. Chairs will not be furnished during service time. · Must be able to lift at least 35 pounds. · Must be able to perform respective tasks. · Must be able to work flexible hours and days, and nights. · May be exposed to hot, humid work areas. · May be exposed to sharp instruments and power-driven equipment. · May be exposed to caustic chemicals. The statement herein is intended to describe the general nature and level of work being performed and is subject to change at the discretion of the employer. By signing below, I agree that I have received a copy of this document.
Responsibilities include: People: Comfortable meeting and engaging with new people and exhibiting a warm and welcoming demeanor. Utilize a high level of attention to detail as well as strong interpersonal skills. Have a positive attitude and strong sense of urgency in resolving any issues that arise. Food & Beverage Assist with managing food orders for client and internal meetings in conference rooms and office café spaces. Set-up of conference rooms, pantries and office café spaces in accordance with established protocols. Creative eye and attention to detail for food and beverage set-ups. Advise Catering Manager and Catering Coordinator when supplies need to be ordered for conference rooms, pantries and office café spaces. Re-stock office café spaces and pantries including coffee, snacks, paper goods, utensils and cleaning supplies. Clear conference rooms following each use and ensure they are properly cleaned and sanitized. Wipe down conference room tables, credenzas and/or other food set-up areas and check chairs for any debris. Advise reception team regarding any documents that are left behind for proper disposition. Office Events & Celebrations Support execution of various in-house events including set-ups, food presentation, serving and breakdown. This includes meetings and events starting before or after hours as needed. Communication: Must have interpersonal skills necessary in order to communicate in-person, by email and telephone. Ability to follow instructions effectively from a diverse group of attorneys and staff and provide information with courtesy and tact. Facilities: Clean and maintain conference room, catering kitchen area, pantries and office café spaces. Report furniture or facility problems to the office facilities team in a timely manner. Qualifications: Ability to organize and prioritize numerous tasks and complete them under time constraints. Ability to solve problems by following clearly defined procedures. Ability to determine when guidance or assistance is required from the coordinator or manager relative to daily operations or unusual circumstances. Ability to move and lift up to 40 pounds. Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment. Work may require irregular hours and occasionally requires overtime to perform the essential duties of the position. Experience: High School Diploma or GED required. 2+ years of experience in the food services or hospitality industry - i.e. catering, restaurants, hotels, etc.
Job Description: Join our Cinema Event Company as an Event Coordinator and Public Speaker, where you'll be the face of our events, engaging audiences and ensuring seamless execution. This role demands dynamic public speaking, improvisation, and event management skills. You'll create inviting spaces, manage logistics, and deliver captivating speeches. Responsibilities: - Shadowing and Training: Learn event management, public speaking, and improvisation from seasoned coordinators. - Event Setup and Shutdown: Assist in setting up and dismantling event spaces, ensuring everything runs smoothly. - Employee Management: Coordinate with staff to delegate tasks and maintain event operations. - Audience Engagement: Interact with attendees, fostering a welcoming atmosphere and encouraging participation. - Public Speaking: Deliver speeches with confidence, captivating the audience and conveying key messages effectively. - Catering to Audience Needs: Anticipate audience preferences, making adjustments to enhance their experience. - Maintaining Professionalism: Represent the organization positively and uphold high standards of conduct. - Event Management: Lead small-large scale events independently, ensuring seamless coordination and prompt issue resolution. Qualifications: - Bachelor's degree in communications, hospitality, or related field preferred. - Proven experience in public speaking, improvisation, or performance arts. - Strong organizational skills and attention to detail. - Excellent interpersonal and communication skills. - Ability to thrive in a fast-paced environment and adapt to changing circumstances. - Prior event planning or coordination experience is a plus. Additional Requirements: - Comfortable working from 7pm to 1am, possibly 2-3 nights per weekend. - Must memorize and reiterate scripts. - Comfortable with late-night hours. - Own laptop and proficiency in Bluetooth connections and projectors. Benefits: - Competitive starting salary of $16 per hour, with potential to increase to $20 per hour after 5 successful events. - Professional development opportunities. - Collaborative work environment. - Flexible scheduling options. If you're passionate about creating memorable experiences and connecting with diverse audiences, apply now!