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Job DescriptionCompany Description If you are looking for an opportunity to break into the world of sales, Air Charter Service is currently hiring ambitious and driven candidates to join our Group Charter Division as a Sales Consultant. Whether you have previous sales experience, have worked in a customer facing role or just have a keen interest in sales and are motivated by constant development, this could be the position for you! WHO IS AIR CHARTER SERVICE Our clients consists of fortune 500 companies, governments & relief agencies, and sport & entertainment organizations. We manage the full travel and sales cycle, so all our clients have to do is fly! Our team focuses on providing high quality customer service and making a special effort to ensure our client’s chartering experience is a success! ACS New York is seeking an individual who has experience and skills in promoting value through customer service, ability to foster long-lasting client relationships and is interested in joining an exciting industry. WHAT IS IN IT FOR YOU • $65,000 USD, • 10% uncapped commission on top of the base salary after completion of training, • Metric-based growth progression from Trainee Broker to Director, • Job stability and leadership support of development, • Affordable health, dental and vision insurance plans through Aetna, • 401K retirement savings plan with generous employer match!, • Life insurance, • Paid maternity/paternity leave, • 20 days to start in vacation time and more earned each year, • Paid sick time, • 12 paid public holidays, • Additional paid leave for your birthday, wedding, moving house, holiday shopping and moreJob Description A DAY IN THE LIFE • Travel on-board charters, • Establishes good relationships with clients and team, • Build wide and effective networks of contacts inside and outside the organization, • Pro-actively targeting your list through outbound sales calls, emails, and visits, • Balances the demands of a work life and a personal life, • Keep up to date with market trends; controls costs and thinks in terms of profit, loss and added value, • Sets high standards for quality and consistently achieves project goals, • Adapts to the team, consults others and communicates proactively, • Makes presentations and undertakes public speaking with skill and confidence, • Produces a range of solutions to problems, • Demonstrate an expert understanding of the aircraft and chartering process, • Manage charter bookings from inquiry to completion, • Flight watching/overseeing flight departures (this might be unsociable hours), • Building a wide and effective network of contacts inside and outside organization, • Makes effective use of processes to influence and persuade otherQualifications WHAT DO WE LOOK FOR • Outstanding written and verbal communication skills, • Excellent phone etiquette, • High attention to detail, • Confident and self-motivated individual, • Willing to learn and adaptable, • Creative thinker, • Passion for client relationships and delivering high-level client experience, • Interest in aviation and sales Additional Information TRAINING & TRAVEL • Award-winning professional training and one-on-one mentoring, • Opportunities for international and domestic travel or relocation, • International training based at our London HQ, • Dynamic and fast-growing company, • Modern office with luxury amenities in the RXR Plaza, • Supportive balance between independent and team-oriented work, • Welcoming, collaborative environment with seasonal events and team night outings Diversity & Inclusion: Air Charter Service Inc. is proud to be an Equal Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. WHAT ARE THE NEXT STEPS? Submit your resume to us today and a member from our recruitment team will be in touch! #longisland #newyork #longislandjobs #aviation #sales #salesaccountexecutive #travelcoordinator #grouptravel #salesaccountmanager #accountmanager #chartersales #luxurysales #travel #training #careers #hiringnow #jobhunt #jobopening #aircharterservice

Job Description Summary: Parabit is a U.S.-based global leader in Security, Self-Service, and Customer Experience solutions, proudly innovating for over 30 years. We design and manufacture scalable, high-quality products and services that help clients optimize operations and elevate customer engagement. Our long-standing client relationships-spanning banking, aviation, transit, retail, hospitality, healthcare, education, and government-are a testament to our reliability and results-driven approach. From consulting and design to prototyping, engineering, manufacturing, integration, and technical support, Parabit delivers end-to-end solutions tailored to each client's needs. Learn more at or contact us at . Role: Strategic Relationship Manager Location: Hybrid (Bellmore, NY for 30-90 days, then remote) Type: Full-Time We're seeking a dynamic Strategic Relationship Manager to drive growth through strong partnerships with architects & engineers (A&E), integrators, distributors, and end users. This role blends strategy, relationship-building, and client-facing engagement to expand Parabit's market presence. Responsibilities • Develop and nurture strategic relationships across key partner segments, • Define scopes of work and coordinate on-site client meetings, • Represent Parabit at trade shows and industry events, • Deliver compelling presentations to prospective clients, • Collaborate cross-functionally with internal teams to ensure client success, • Maintain responsive, transparent communication with all stakeholders Qualifications • Proven experience in strategic planning and market research, • Strong interpersonal, networking, and customer service skills, • Natural relationship builder with a consultative approach, • Excellent written and verbal communication, • Comfortable working independently and within cross-functional teams, • Familiarity with PC systems, networking, and embedded technologies Ready to Make an Impact? If you're passionate about building meaningful partnerships and driving innovation, we'd love to hear from you. Apply today or reach out at . All employment candidates must pass: a NON-DOT Drug screening, Criminal and Credit Background Check and a Driver License Check prior to employment.

Job Description Are you a health and wellness aficionado who loves sharing life-changing holistic health information with others? Do you love helping people make informed decisions about their health and encouraging them along their journey to stay consistent with their health commitments? Are you excited about the idea of spending your day building lasting client relationships and hearing amazing client success stories because of your efforts? We’re looking for a talented Client Success & Sales Specialist to join our team. Our mission is to help our clients live better and longer through our unique line of high quality nutritional formulas and integrative health consulting. This role will help us continue to serve our community and broaden our impact and reach. YOUR ROLE & RESPONSIBILITIES Your main responsibilities will be supporting and selling to clients and potential clients. This includes speaking to clients and leads over the phone and in the store to provide support or sales guidance, collaborating with the team, processing transactions in store and online, maintaining client records, and maintaining the retail storefront. Supporting additional tasks will include participating in NuSpecies marketing efforts, counting product inventory, and ongoing training and education. Candidates with experience in the health & wellness industry and sales or consulting are encouraged to apply. WHAT YOU’LL BE DOING IN THIS ROLE • Open and Close NuSpecies’ retail store., • Process transactions for clients in store and over the phone., • Answer the phones using our online phone system., • Ensure client information is accurate, up-to-date, comprehensive, and in sync across all NuSpecies’ systems., • Gathering relevant client health histories and establishing their goals with NuSpecies., • Coordinating between clients and our consulting team., • Ensuring clients understand and follow through on consultant recommendations., • Supporting client accountability and product compliance., • Facilitating seamless communication between clients and the consulting team., • Add clients to our email/text list and encourage app downloads for client support., • Be knowledgeable of and promote NuSpecies’ marketing and advertising efforts in store to clients., • Maintain store inventory: perform weekly counts, report discrepancies, and avoid losses., • Maintain cleanliness of the store and individual work area., • You have at least 2 years of experience in customer facing support and sales., • You want to spend your career working with people to improve their health and you feel NuSpecies is the perfect place to be of service., • You’re at the start of your career in the wellness industry and are looking for a perfect fit where you can grow for years to come., • You’re excited about trying NuSpecies products and seeing how they can help you., • You’re known for your ability to connect with others and you enjoy having detailed conversations with people to work through nuanced topics., • Just like your passion for helping others, you love self-help and are always researching and practicing a healthy lifestyle., • You love using software to collect detailed and organized data about your clients, so you can easily support them over time., • You’re practically always on time (or early)., • You’re an effective, clear communicator in-person and in all digital formats., • You do great work autonomously and as part of a highly collaborative team (you’ll need to do both here!), • You do whatever it takes and the phrase “that’s not my job” is not a part of your vocabulary., • You’re a born GO GETTER - always looking for ways to add value, do better work, improve efficiencies, build others up, and make the world a better place., • You’re not afraid to bring new ideas to the table, even if they’re different from what’s been done before, and you speak up when you notice opportunities for improvement - both for yourself and the business., • You’re comfortable in a fast-paced environment where you learn something new every day., • Although you may already have a lot of knowledge about health, you’re comfortable following someone else’s lead, not being the decision-maker (in this position), and learning new information, even if it challenges what you already know. As part of our team, you’ll wear many hats and have the opportunity to help grow and shape the future of our company. The only limit is your drive, commitment, and imagination. IN AN IDEAL WORLD, YOU HAVE: • 2+ years of proven relevant experience in sales, consulting, or the wellness industry., • Proficient with Apple OS or ability to learn quickly and enjoy software., • A degree in science or nutrition or certifications in health or life coaching., • Strong attention to detail., • Can type 50+ WPM or are excited to get up to speed before the end of the 90-day probation period by beginning practice right now. There are plenty of free typing practice tools online, for example, typing.com., • Your own transportation and a driver’s license so you can be flexible with your shifts., • Saturday or Sunday availability. THIS POSITION IS NOT FOR YOU IF: • You’re not excited about and actively trying to live a healthy lifestyle., • You wouldn’t take NuSpecies formulas., • You don’t like talking to people all day., • You don’t live near Elmont, NY and have your own transportation., • You’re easily agitated by difficult customers or problem solving. THE NITTY GRITTY: • This is a part-time in-person position., • Compensation: $18-$35 hour, • Training: No matter your experience level, there is a minimum 6 month training period before the NuSpecies-specific knowledgebase and operations can be learned and executed in a competent manner. Please expect to start at the lower end of the pay range until NuSpecies-specific competency has been demonstrated., • Access to an exclusive marketplace of discounts negotiated by ADP., • 401K with company match, • Colleagues that will support you, help you learn and grow, and make you laugh. ABOUT NUSPECIES: NuSpecies Corporation is a New York based integrative health consulting and herbal medicine company with thousands of clients around the world, founded by scientist and inventor Aston Farquharson, who has been granted 7 patents by the USPTO for his inventions in technology and science. Our mission is to help our clients live longer and better. We do this through our unique line of raw, organic, liquid herbal medicine and supplements invented by our founder Aston Farquharson and made here in the USA with ingredients from around the world. We also support our clients long-term with our integrative health consulting practice. We celebrated our 18th birthday in July of 2025 and have tens of thousands of clients that have successfully achieved their health goals. We have three stores in New York and we serve clients around the world over the phone. NuSpecies is an Equal Opportunity Employer that provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, religious affirmation, sex (actual or perceived), marital status, sexual orientation or affectional preferences, national origin, alienage or citizenship status, age, physical or mental disability, veteran status, genetic information (including testing and characteristics), status as a victim of domestic violence (actual or perceived), or any other protected status in the locations where NuSpecies operates. NuSpecies does not tolerate discrimination or harassment based on these characteristics. NuSpecies’ commitment to equal employment opportunities applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job DescriptionLHH Recruitment Solutions is currently seeking a Client Services Representative who is responsible for identifying, engaging, and onboarding new vendors and independent contractors to support client demand. This role serves as a key point of contact throughout the vendor lifecycle, from initial outreach and qualification through contract execution and readiness to work. The ideal candidate is proactive, organized, and comfortable managing multiple relationships in a fast-paced, client-facing environment. Responsibilities: • Proactively source, identify, and qualify new vendors and independent contractors aligned with client needs, • Conduct outreach via phone, email, and online platforms to build and maintain a strong vendor pipeline, • Evaluate vendor capabilities, capacity, pricing, and compliance against internal and client requirements, • Guide vendors and contractors through the onboarding and sign-on process, including documentation, agreements, and compliance requirements, • Clearly communicate scope of work, engagement terms, timelines, and expectations, • Address questions, troubleshoot issues, and remove barriers to timely onboarding, • Partner with internal teams such as sales, recruiting, compliance, legal, and operations to ensure vendors are approved and ready to deploy, • Communicate vendor availability, onboarding status, and risks to internal stakeholders, • Support fulfillment of client requests by matching qualified vendors to active or upcoming needs, • Build and maintain strong relationships with vendors and contractors to encourage repeat engagement, • Maintain accurate records in CRM or vendor management systems, • Track outreach activity, conversion metrics, and onboarding progress, • Identify process gaps and recommend improvements to enhance efficiency and vendor experience, • Ensure adherence to company policies, compliance standards, and service-level expectationsQualifications:, • 2+ years of experience in client services, vendor management, sourcing, recruiting coordination, or a related role, • Strong communication and relationship-building skills, • Ability to manage multiple priorities and deadlines in a fast-paced environment, • High attention to detail and strong follow-through, • Experience sourcing vendors, contractors, or service providers, • Familiarity with CRM, ATS, or vendor management systems, • Exposure to onboarding, compliance, or contract execution processesHours:, • 8:30am-5:30pm, • Monday through FridayWorksite Type:, • 100% in officeEmployment Type:, • Contract to HireAt LHH Recruitment Solutions, our colleagues specialize in eight different practice areas including Human Resources. Connect with a Recruitment Specialist today by submitting your resume via the Apply button. Pay Details: $24.00 to $27.00 per hour Search managed by: Coral Dunn Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act, • Los Angeles City Fair Chance Ordinance, • Los Angeles County Fair Chance Ordinance for Employers, • San Francisco Fair Chance OrdinanceMassachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job Description[solidcore] is looking for an energetic, outgoing, and personable individual to join our Core Crew team, providing front desk, administrative, and sales support to the Head Coach & Community Manager. This role is part time, with hours that vary based on studio schedule and needs. Core Crew members contribute to [solidcore]’s success by generating sales, promoting the studio and delivering a positive experience with professionalism and patience.You'll be responsible for: • Bringing [solidcore]’s client experience acronym, CORE, to life by: C: connecting with a warm welcome and using the client’s name, O: opening up connections to the community, R: recognizing efforts in class, milestones, and achievements, and E: educating about offers and thanking them for coming, • Regularly interacting with clients and obtaining, assessing, and addressing information on client needs, expectations and levels of satisfaction; and responding to client requests and concerns promptly and effectively, • Maintaining product knowledge for all studio retail operations, including class packages, beverages/towels, and promotions, • Performing routine client-facing system tasks, including new account set-up, scheduling / cancelling / rebooking classes, package purchases, and other general account needs as requested, • Being of service to our clients by being aware of studio issues, events, or schedule changes and communicating them to clients and [solidcore] team members as needed, • Assisting the Head Coach Community Manager, and Coaches in daily operations, including keeping the studio meticulously clean while working with our team to provide a superior experience to our clients, and other tasks or projects as needed, • Notifying the Head Coach Community Manager and/or member of the studio management team of any employee or client complaints or grievances, and assisting the Head Coach Community Manager to respond appropriately, • Quickly addressing any maintenance or equipment issues that are visible to clients, • Following up with client lists in Axle to meet monthly sales quota, • Responding to client emails, • Alerting coaches about client milestones and setting up the celebration boardWhat we need from you:, • High school education, some college preferred, • This is a part-time hourly position, • Ability to lift up to 30 pounds and walk through all areas of the studio, • Ability to work a flexible schedule that meets the needs of the business, including mornings, evenings, holidays, weekends, and closing hoursWhat skills & experience you'll bring to us:, • Excellent interpersonal and communication skills, • Outstanding customer service skills, • Strong organizational skills, • Careful attention to detail, • Must be willing to initiate tasks and perform duties without direction, • Ability to stand for long durations of time, • 1 year sales experience preferred, • MBO experience preferred, • Passion for fitness, wellness, and the [solidcore] brandCompensation & Benefits:, • $17/hour plus opportunities to earn sales commission

Job DescriptionBenefits: • Bonus based on performance, • Employee discounts, • Health insurance Relive Health is redefining modern wellness through personalized, medically guided care. Our focus is simple: help clients optimize how they look, feel, and perform through advanced therapies including IV infusions, hormone optimization, regenerative medicine, and metabolic health. This is not a traditional clinical setting. We combine medicine, experience, and service to deliver a premium, client-first environment. Compensation & Perks • Competitive hourly pay ($40$55+ based on experience), • Growth opportunities within a fast-scaling wellness brand, • Ongoing training in IV therapy, hormones, and longevity services, • Positive, team-oriented, high-end work environmentRole Overview We are seeking a skilled and patient-focused Registered Nurse (RN) to join our team. This role is centered around: • IV therapy administration, • Venipuncture and blood draws, • Intramuscular injections (hormone therapy, vitamin therapies, etc.)The ideal candidate is confident clinically, calm under pressure, and understands how to create a comfortable, high-quality client experience. Key Responsibilities • Administer IV vitamin therapy and wellness infusions safely and efficiently, • Perform venipuncture, blood draws, and maintain IV lines, • Administer intramuscular injections (hormone therapy, vitamin shots, etc.), • Monitor patients during treatments and respond appropriately to any reactions, • Maintain strict adherence to clinical protocols, safety standards, and infection control, • Accurately document all treatments within EMR systems, • Educate clients on services in a clear, professional, and approachable manner, • Collaborate with providers and client advocates to ensure a seamless experience, • Assist with inventory management and ensure treatment rooms are fully stocked, • Maintain a clean, organized, and premium clinical environmentWhat Were Looking For, • Active RN license (New York), • Strong experience with IV placement and venipuncture (this is critical), • Comfortable administering intramuscular injections, • BLS certification required (ACLS is a plus), • Experience in IV therapy, wellness, medspa, or outpatient settings preferred, • Strong communication and client-facing skills, • Professional, polished, and detail-oriented, • Ability to work independently and as part of a teamWhat Sets You Apart, • Experience in wellness, functional medicine, or hormone therapy, • Ability to build trust quickly with clients, • Interest in longevity, health optimization, and preventative care, • Comfortable in a fast-paced, client-focused environmentImportant Note This is a client-facing role, not a hospital position. We are looking for someone who combines clinical skill with strong interpersonal presence and understands the importance of experience, not just execution.

Senior Accountant Classification: Full-Time, Exempt Reports To: Engagement Managers and Partners Position Summary We are seeking an experienced Senior Accountant with a strong background in tax preparation, tax compliance, and client accounting services. This position is ideal for an accounting prof

Our client is general contractor located in Queens, NY. Client Details Our general contractor is located in Queens, NY and is a well-established, infrastructure based construction organization with a strong presence in the public works construction space They are committed to delivering high-quality

Qualifications 5+ years of construction project management experience Bachelor’s degree in construction management, civil engineering, or a related field preferred Strong leadership, organizational, and communication skills Proficiency with MS Excel and project documentation Detail-oriented with t

The Analyst will partner with senior originators and product team members to help drive pipeline management, competitive positioning, and high-quality client and internal materials. Maintain structured finance pipeline, prepare summaries for senior management, and support opportunity prioritization,

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Remote Work From Home Customer Service Representative Agent - Part Time Market Rese

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Remote Work From Home Customer Service Representative Agent - Part Time Market Rese

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Remote Work From Home Customer Service Representative Agent - Part Time Market Rese

Local Customer Service Applicants Needed.We are looking for someone with excellent communication skills to fill our newly open customer service position.Responsibilities will include:.Handling customer complaints and escalations.Completing sales using our current POS.Be able to provide product knowl

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Remote Work From Home Customer Service Representative Agent - Part Time Market Rese

State Farm Insurance Agent located in Queens Village, NY is seeking an outgoing, career-oriented professional to join their team.As a State Farm team member for Don Enga - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products includin

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Remote Work From Home Customer Service Representative Agent - Part Time Market Rese

You can become part of an organization that has a strong track record and is looking to strengthen relationships and capabilities to continue being a trusted resource for our clients in the public and private sector. LiRo and Hill in the Northeast to create a larger, more efficient, and cost-effecti

Serve as Point of Contact to Client and ConsultantsLead the project team as the Client’s On-site Representative for all project mattersProvide regular evaluation of project schedule and budget, identifying any deviations from plan and offering proposed solutions needed to meet project goalsProvide

Serve as Point of Contact to Client and ConsultantsLead the project team as the Client’s On-site Representative for all project mattersProvide regular evaluation of project schedule and budget, identifying any deviations from plan and offering proposed solutions needed to meet project goalsProvide

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Remote Work From Home Customer Service Representative Agent - Part Time Market Rese

Customer Service Representative - State Farm Agent Team Member.As a Customer Service Representative - State Farm Agent Team Member with Sonny Sahni - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency.Your atten

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Data Entry experience not required.Remote Work From Home Data Entry Clerk - Part Time Market Research Panelists Our company is seeking individual

As a Customer Service Representative with the Robert Elbogen State Farm Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency.

You can become part of an organization that has a strong track record and is looking to strengthen relationships and capabilities to continue being a trusted resource for our clients in the public and private sector. LiRo and Hill in the Northeast to create a larger, more efficient, and cost-effecti

You can become part of an organization that has a strong track record and is looking to strengthen relationships and capabilities to continue being a trusted resource for our clients in the public and private sector. LiRo and Hill in the Northeast to create a larger, more efficient, and cost-effecti

If you are someone with full time availability and outstanding customer relations and follow up skills and looking for a company that encourages growth, development and opportunities for advancement, we encourage you to apply! The ideal candidate is looking for a long-term position where they can ut

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Administrative Assistant admin experience not required.Remote Work From Home Administrative Assistant Admin - Part Time Market Research Panelists

LiRo and Hill in the Northeast to create a larger, more efficient, and cost-effective team to serve clients. You can become part of an organization that has a strong track record and is looking to strengthen relationships and capabilities to continue being a trusted resource for our clients in the p

As a Customer Service Representative - State Farm Agent Team Member with Don Enga - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Assist clients with policy changes and updates. Process insurance claims and

By working at VNB Auto Group, you can be part of a brand that honors the past, and is invested in the future.Join the VNB Auto Group Family where we value service to each other and the world as much as to our customers!.Jamaica dealer, looking for an experienced Automotive Bookkeeper.Schedule review

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.Establish customer r

Bilingual Customer Service Representative - Spanish.Location: Manhasset, NY, 11030.Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Bilingual (Spanish) Customer Service Representative - State Farm Agent Team Member.Insurance experience not re

You can become part of an organization that has a strong track record and is looking to strengthen relationships and capabilities to continue being a trusted resource for our clients in the public and private sector. LiRo and Hill in the Northeast to create a larger, more efficient, and cost-effecti

Comfortable in customer-facing roles (retail, hospitality, or call center experience is a plus). In this role, you'll support clients, assist agents, and develop the foundational skills needed to grow into a licensed insurance professional. As a Customer Service Representative, you'll play a key rol