Public Safety Operations Coordinator
5 days ago
Westminster
Coastline Community College is one of the three comprehensive colleges that make up the Coast Community College District (CCCD) in Orange County, California. Established in 1976, Coastline has a long-standing reputation for providing high-quality education and support to its students. The college offers a wide range of degree and certificate programs in subjects such as business, healthcare, computer science, and many others. Coastline is known for its innovative and flexible approaches to education, including online and hybrid courses, as well as its commitment to student success. With a diverse student body and a supportive community, Coastline provides a welcoming and inclusive environment for all students to learn, grow, and succeed. The college also has a strong commitment to community engagement and works closely with local businesses, organizations, and agencies to provide real-world experiences for its students and to support the broader community. (ON-SITE - In-Person Position) Summary Performs a variety of specialized technical, clerical, and administrative support duties for the Director of Public Safety at the college site such as, but not limited to, obtaining data in support of adherence to state and federal mandated compliance. Interacts with allied law enforcement agencies and provides support when requested. Assists with district-wide Public Safety systems and provides data entry and systems compliance. Coordinates and performs administrative projects, workflow, and support activities for the Director of Public Safety as directed. Distinguishing Career Features The Public Safety Operations Coordinator represents an administrative position with specialized experience and training in law enforcement, Public Safety data systems, and supports the Director of Public Safety with complex and unique compliance research. They must possess the ability to organize work, information flow, and perform duties in support of the Director of Public Safety including, but not limited to, solve data disputes and train other public safety staff members on policies and procedures, and provide professional level support for the Director of Public Safety in confidential and sensitive matters. The work performed requires application of departmental procedures and state and federal compliance mandates. Essential Duties and Responsibilities Specific duties may vary among departments, divisions and jobs. Incumbents typically perform a substantial portion or all of the following types of duties, as assigned: 1. Assists with the review and filing of reports, processing security records, managing department communications, and ensuring efficient office operations., 2. Provides administrative support to the Director of Public Safety to gather and analyze data related to various state and federally mandated reporting. This includes compiling information for annual safety reports, maintaining logs of criminal activity, and communicating with others as appropriate to ensure compliance with reporting requirements., 3. Coordinates the development, delivery, and tracking of trainings for college Public Safety personnel and provides administrative support to the Director of Public Safety with documentation in systems as assigned. Lexipol (Public Safety Protocol Manual)., 4. Provides administrative support to the Director of Public Safety, including but not limited to the development and revision of department protocols and procedures, compiling and responding to public information requests, and the preparation and revision of various administrative reports, as required. Audits procedures in response to reports of non-compliance as assigned., 5. Supports the Director of Public Safety in updating and maintaining compliance protocols, procedures, reports, and program documentation. Provides assistance to the other two college Public Safety Directors as directed., 6. Assists in gathering requisite data, including to local law enforcement agencies, for formulation of publication and distribution of the CCCD Annual Security and Fire Safety report to college students and staff., 7. Coordinates updates for Human Resources, Admissions and Records, and other appropriate department websites for potential students and employees. Posts reports on college web portal and distributes notification of the report's availability., 8. Maintains, updates, and trains the college's approved and identified Campus Safety Authorities (CSAs). Creates and distributes communications to CSAs related to required trainings, updating and maintenance of CSAs' certifications and any additional information necessary to ensure CSAs are up-to-date and aware of process and/or procedural changes., 9. Responsible for providing functional oversight and work direction to student and/or hourly support staff, as assigned, including such activities as the assignment of tasks and duties, distribution of work, training, scheduling, and checking on work performed in collaboration., 10. Assists with identifying all college programs and activities that require crime statistics. Provides administrative support to the Director of Public Safety in ensuring Jeanne Clery Act and Kirsten Smart Campus Safety Act of 1998 compliance and requirements including, but not limited to, written communications to law enforcement agencies identified in this process., 11. May assist the Director of Public Safety in drafting preliminary patrol schedules within established protocols, including facilitating communications in order to staff absences on behalf of the Director., 12. Provides technical support and coordinates updates/revisions to a variety of technical systems (including but not limited to parking controls, surveillance, and building access controls) currently utilized by the Public Safety Department. Handles parking violations appeals., 13. Serve as a liaison and representative of the Public Safety organization as designated by the Director of Public Safety for a variety of local law enforcement and emergency management organizations., 14. Provides administrative support for the Public Safety Office in creating, updating, maintaining and editing purchase orders, requisitions, payroll timecards and/or data, electronic personnel action forms (ePAFs), etc. as needed., 15. Collects crime data from various external sources including local law enforcement agencies., 16. Retrieves, interprets, and disseminates information from databases and other sources. Distributes and receives reports of investigative details to/from other law enforcement entities., 17. Provides a high-level of customer service. Receives walk-in guests and telephone inquiries from a variety of individuals. Initiates and receives telephone calls, provides information and resolves matters, or routes calls., 18. Interacts with public safety officers by telephone, radio, and in person to obtain or provide information. Responds to special requests by officers attempting to obtain information by accessing law enforcement databases and manual files to locate information., 19. Receives and sends urgent messages from and to various agencies. Takes appropriate action or notifies appropriate person based on message received., 20. Performs duties of Public Safety Officer when needed., 21. Performs other related duties as assigned that support the objective of the position., 22. Required to abide by all District policies and procedures including Board Policy 3050 - Code of Professional Ethics. Qualifications Knowledge and Skills 1. The position requires knowledge of the local, state, and federal ordinances, statutes, laws, general orders, policies and procedures related to processing, storage, and retrieval of records and documents used in law enforcement., 2. Requires knowledge of law enforcement codes, policies, and practices related to record keeping., 3. Requires basic knowledge of general municipal court procedures and processes., 4. Requires a working knowledge of office practices, procedures and equipment, including filing systems, receptionist and telephone techniques, and letter and report writing., 5. Requires business mathematics skills to compute sums and statistics., 6. Must be skilled in using and troubleshooting various standard office machines., 7. Requires skill using the English language, grammar, and spelling, punctuation, proofreading/editing, to prepare professional correspondence., 8. Requires sufficient human relations skills to present a positive image of the department, convey technical information to others, and use patience and sensitivity in dealing with a diverse population. Abilities 1. Requires the ability to perform all of the essential duties and functions of the position., 2. Required the ability to perform the duties efficiently and in an open environment with interruptions and distractions., 3. Must be able to perform technical and administrative work with speed and accuracy., 4. Must be able to learn, interpret, explain and apply knowledge of department organization, operations, programs, functions and special terminology when performing assignments., 5. Requires the ability to plan, organize and prioritize work in order to meet schedules and timelines., 6. Requires the ability to work cooperatively with staff, internal and external organizations, and the public using patience and courtesy., 7. Requires the ability to use a personal computer to produce correspondence and reports, and type/keyboard accurately., 8. Requires the ability to maintain confidentiality of private and sensitive information., 9. Requires the ability to work varying shifts., 10. Requires the ability to work as contributing member of a team, work productively and cooperatively with other teams and external customers, and convey a positive image of the college community and the Public Safety Department. Physical Abilities 1. The general physical demands, working conditions, and essential job functions associated with this classification will be kept on file with the Office of Human Resources., 2. Essential functions will vary by position., 3. As defined by Title I of the Americans with Disabilities Act ("ADA") and California's Fair Employment and Housing Act ("FEHA"), the District shall engage in a timely, good faith interactive process with employees or employment applicants who are requesting or are in need of reasonable accommodations and, provide reasonable accommodations for employees or employment applicants who, because of their disability, are limited in or unable to perform one or more of the essential functions of their job in accordance with applicable state and federal law Education and Experience The position requires a minimum of a Bachelor's degree with coursework in public administration, criminal justice or law enforcement, and three years of law enforcement or public safety or a combination of experience. This can be supplemented by specialized training and/or experience in administrative, records, or dispatch experience in a law enforcement, fire, or security environment. Or, any combination of education and experience which would provide the required equivalent qualifications for the position. AND Demonstrated evidence of responsiveness to and understanding of the racial, ethnic, disability, gender identity, sexual orientation, socioeconomic, academic, and cultural diversity within the community college student population, including students with different ability statuses (e.g., physical and/or learning) as these factors relate to the need for equity-minded practice within the classroom. Licenses and Certificates Requires a valid driver license. Successful completion of a POST PC 832 course. Requires current First Aid and CPR cards and additional certification to access law enforcement databases within a reasonable time. POST Basic Academy may substitute for PC 832. Working Conditions Work is performed primarily indoors but may include assignments outdoors where safety and health consideration exist from temperature extremes, physical effort, and at-risk incidents. This job specification describes the general nature of the work performed, representative duties as well as the typical qualifications needed for acceptable performance. It is not intended to be a complete list of all responsibilities, duties, work steps, and skills required of the job. Note: D.E.I.A. - Diversity, Equity, Inclusion, Accessibility, and Anti-RacismThe Coast Community College District (Orange Coast College, Golden West College, and Coastline) continues to strengthen our efforts around diversity, equity, inclusion, access, and anti-racism. The Coast Community College District is focused on creating a culture of inclusive excellence by uplifting employees and students through an environment that is equitable, diverse, inclusive, and accessible. We have a strong focus and importance on D.E.I.A. and Anti-Racism (Diversity, Equity, Inclusion, Accessibility) and will be actively listening, assessing, and evaluating this throughout each stage of the application, recruitment, and interview process. Note: To be eligible for employment, you must possess authorization to work in the United States. The District does not sponsor visas or take over any established visa sponsorship. This is a permanent, general funded, full-time, 12-months per year classified position. The normal hours of work will be Monday through Friday 8:00 am to 5:00 pm, with the flexibility to occasionally work extended hours and/or weekends, if necessary, to meet the department's needs. The effective date of employment will be arranged with the supervisor. The District provides medical, dental, and vision insurance for the employee and eligible dependents and life insurance for the employee. ___ Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in Coast Community College District policies, procedures, and Title IX. (Reference: BP/AP 5910 ) The Coast Community College District celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators, and faculty thrive. Individuals interested in advancing the District's strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. Pay Philosophy: Coast Community College District, through policies, practices, and other benefit programs, delivers a fair and equitable total compensation program that promotes equal employment opportunity, inclusion, and workforce vitality. In general, it is the policy of the District to place new employees at the first step of the salary grade. All movement on the salary schedule will occur July 1 of each year for all classified employees. Application Requirements: Application materials must be electronically submitted online at ___ to be considered for employment. Incomplete applications, application materials submitted by mail, and documents not requested in the job announcement will not be considered. Please note that the district does not return materials submitted in the application process (copies of original supporting documents are acceptable). A complete application packet includes: • A complete Coast Community College District Online Employment Application., • Responses to Supplemental Questions (please provide clear and detailed responses, as they will be carefully evaluated to determine the most qualified candidate(s) to be invited for an interview; please do not paste your resume, put "see resume" or "N/A", or leave blank)., • A Cover Letter highlighting your experiences relevant to this position and addressing the minimum and essential qualifications, including your demonstrated evidence of D.E.I.A. (Diversity, Equity, Inclusion, Access). (upload as a separate attachment - PDF recommended). Coast Community College District - Human Resources 1370 Adams Avenue, Costa Mesa, CA 92626 Individuals who need reasonable accommodations in accordance with ADA should notify the Human Resources Office for assistance or call 714.438.4716. *Note: We have a strong focus and importance on D.E.I.A. and Anti-Racism (Diversity, Equity, Inclusion, Accessibility) and will be actively listening, assessing, and evaluating this throughout each stage of the application, recruitment, and interview process. Submission of all required application information and materials is the responsibility of the applicant. All application materials become the property of the Coast Community College District and will NOT be copied or returned. To ensure consistency and fairness to all applicants, please do not submit materials in addition to those requested. Additional materials will not be considered or returned. Be sure to complete all questions and sections of the application. If you do not know an answer, please indicate so, but do not leave any space blank. All applications will be screened under a process of utmost confidentiality by a committee of representatives from the college community. Please note: Possession of the minimum qualifications does not ensure an interview. Any documents that you are unable to attach can be emailed to ___. Emails must clearly indicate the job you are applying to and your full name. Selection Procedure • All online applications received by the application deadline will be screened to determine which applicants meet the minimum qualifications as stated in the job announcement. Please note: Possession of the minimum qualifications does not ensure an interview., • Applicants wishing to apply for more than one position must submit separate application materials for each desired position., • Applicants who meet the minimum qualifications and who are also deemed to possess the highest committee evaluation will be invited to an interview., • If any travel is required for an applicant to participate in person during the interview process, this will be done so at the candidate's own expense., • During the interview, candidates may be asked to conduct a short oral demonstration/presentation on a previously announced topic as well as participate in a writing exercise, or hands-on practical., • Consideration will also be given to factors in addition to education and experience, including but not limited to professional development, ability to work with others, and commitment to meet student needs., • The search committee will rate the candidate's responses to the interview questions, the demonstration/presentation, and the applicable writing exercises and/or hands-on practicals. Based on this rating, a number of candidates will be recommended to move forward and will be invited for a second-level interview., • The hiring manager will conduct reference checks on the final candidate. The district reserves the right to contact the current or most recent employer and to investigate past employment records of applicants selected for interviews., • The campus President will make the final recommendation for employment to the Board of Trustees., • The start date will be determined based on the needs of the campus and the conditions of employment as posted in the job announcement/recruitment., • Applicants who are eliminated from consideration will be notified by email. All applicants are requested to provide an email address in their online application. Candidates should not expect official notification of the status of their candidacy until the Board of Trustees has acted upon the College's recommendation for employment., • Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment., • The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in Coast Community College District policies, procedures, and Title IX. (Reference: BP/AP 5910), • Provide a Certificate of Tuberculosis Exam for initial appointment (Note: The certificate must be renewed every 4 years as a condition of continuing employment)., • Have fingerprints taken by a Live Scan computer at the candidate's expense (Clearance must be received prior to the first day of employment)., • Present original documents for proof of eligibility to work in the United States including a Social Security Card; (Note: We are unable to sponsor or take over sponsorship of an employment Visa at this time.) AND The Coast Community College District is a multi-college district that includes _________and ___. The three colleges offer programs in transfer, general education, occupational/technical education, community services, and student support services. Since its founding in 1947, the Coast Community College District has enjoyed a reputation as one of the leading community college districts in the United States. Governed by a locally elected Board of Trustees, the Coast Community College District plays an important role in the community by responding to the needs of a changing and increasingly diverse population. ___ (For more information on Title IX click here) The ___ provides the crime statistics for calendar years 2022, 2023, and 2024, which were submitted to the U.S. Department of Education as required under the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. A hard copy can be obtained from one of the Campus Safety Offices. Please contact any of the Campus Safety Offices for any questions.
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